Home Call Centers Order Processing Phone Support Services Colombia

Top Phone Support Services in Colombia

Ratings Updated: May 5, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

All Companies Leaders Matrix Phone Support Services Trends

Get Matched

4 Leaders 15 Contenders

20 Companies

Country: Colombia

Customer Service Outsourcing: Phone Support Services

List of the Top Colombia Customer Service Phone Support Companies

Sponsored

Connext

5.0 7 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1

20% IT Staff Augmentation

Focus Areas

60% Phone Support Services

25% Email Support Services

10% Order Processing & Taking +1

5% Chat Support Services

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

See all 7 projects
1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, feedback for Connext has been largely positive, with clients highlighting their effective call center services for events. Notably, one client reported a decrease in guest complaints and praised Connext's impressive hiring process. While communication and project management were deemed satisfactory, there is room for improvement in employee training. Overall, clients appreciate Connext's alignment with their values and the quality of service provided.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
Read All Reviews

Was this helpful?
View projects from:

Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Was this helpful?
Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

See All Locations (5)

Was this helpful?
View Profile Visit Website
ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

45% Phone Support Services

25% Chat Support Services

20% Email Support Services +1

10% Order Processing & Taking

ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

See all 6 projects
Reviews mention Open to feedback
Clients have consistently highlighted ContactPoint 360's openness to feedback, noting their responsiveness and proactive implementation of suggestions. One client emphasized that the project management team was 'always open to feedback and quick to implement changes.' This reflects an overall positive sentiment towards their collaborative approach, with a minor suggestion for more frequent performance reviews to enhance efficiency further.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All Reviews

Select Industry to see insights

Advertising & marketing Automotive Consumer products & services

Was this helpful?
View projects from:

Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
Bogotá, Colombia

Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor,
Bogotá, Colombia 110131
201 - 250

See All Locations (9)

Was this helpful?
View Profile Visit Website
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2

10% Call Center Services

10% Content Moderation Services

Focus Areas

33% Phone Support Services

40% Email Support Services

27% Chat Support Services

TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

See all 12 projects
Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?
View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
751 - 1000

+57 601 743 3303

See All Locations (17)

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Outsourced

5.0 11 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

See all 11 projects

0 of 1 Phone Support Services reviews is 5 stars

1 new review for Phone Support Services in past 6 months

Unknown avg. project cost

Phone Support Services Experience

Outsourced has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their efficiency and expertise. One review noted a 100% satisfaction rate in customer service outcomes, emphasizing timely project delivery and effective communication. Additionally, 100% of reviewers expressed appreciation for the quality of service provided, specifically regarding troubleshooting and customer support. Overall, Outsourced demonstrates strong capabilities in enhancing customer satisfaction and resolving technical issues.
Read Most Recent Review

Was this helpful?

Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
Read All Reviews

Select Industry to see insights

Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
Read All Reviews

Was this helpful?

View projects from:

Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

Was this helpful?

View Profile Visit Website
CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

20% Customer Service Outsourcing

50% Sales Outsourcing

30% Call Center Services

Focus Areas

100% Phone Support Services

CloudTask is a Customer Support Outsourcing company excelling in sales strategy, lead generation, and customer engagement. Reviewers report a high level of satisfaction, noting well-aligned planning, seamless execution, and timely delivery. Remarkably, 100% of reviewers appreciated their attentiveness and professional conduct in managing project needs without suggesting any areas for improvement.

See all 13 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Sales Outsourcing for Software Dev Company
5.0 — CloudTask provided sales outsourcing services for a software development company. Their tasks range from market research and analysis and sales strategy development to lead generation and Read more
Read 1 Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.
Read All Reviews

Was this helpful?

View projects from:

United States (8) England (2) France (1)

Was this helpful?

Medellín, Colombia

Cra. 38 #26,
Medellín, Colombia 050016
41 - 49

3052092408

See All Locations (2)

Was this helpful?

View Profile
Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +1

10% Sales Outsourcing

Focus Areas

40% Phone Support Services

30% Order Processing & Taking

25% Email Support Services +1

5% Chat Support Services

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

See all 1 projects

Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
Read All Reviews

Was this helpful?

Barranquilla, Colombia

51B-76 Calle 98
Barranquilla, Colombia 080020
76 - 100

+573045934941

See All Locations (2)

Was this helpful?

View Profile
Deducto

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Barranquilla, Colombia

Services provided

50% Customer Service Outsourcing

50% Back Office Outsourcing

Focus Areas

35% Phone Support Services

30% Order Processing & Taking

20% Chat Support Services +1

15% Email Support Services

Deducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.

See all 1 projects

Industry Experience

Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
Read All Reviews

Select Industry to see insights

Food & Beverage

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.
Read All Reviews

Was this helpful?

View Profile
Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

20% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +3

15% Sales Outsourcing

10% Recruiting

10% Staffing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Origen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.

See all 1 projects

Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
Read All Reviews

Select Industry to see insights

Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
Read All Reviews

Was this helpful?

View Profile
BPM CONSULTING SAS

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

30% Customer Service Outsourcing

30% Call Center Services

10% BI & Big Data Consulting & SI +3

10% Back Office Outsourcing

10% Cybersecurity

10% IT Managed Services

Focus Areas

34% Phone Support Services

33% Chat Support Services

33% Email Support Services

BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Brave Solutions

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Armenia, Colombia

Services provided

30% Customer Service Outsourcing

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

Focus Areas

10% Phone Support Services

35% Email Support Services

30% Order Processing & Taking +1

25% Chat Support Services

Brave Solutions is a marketing and branding consultancy known for its tailored strategies across diverse industries, including dental technology, food and beverage, e-commerce, and floral services. Their reviews reveal a 100% positive feedback rate, highlighting exceptional project management, effective communication, and the ability to understand unique business needs. Approximately 80% of reviewers praised their customized and innovative approach to marketing challenges.

See all 3 projects
Reviews mention Results-oriented
Clients express a strong sentiment of being results-oriented when working with Brave Solutions. One client noted a 'dramatic increase' in customer engagement and social media visibility, emphasizing the effectiveness of the campaigns developed. Additionally, the collaborative approach and attention to client needs were highlighted, with feedback indicating that Brave Solutions 'genuinely cared about the outcome' rather than merely fulfilling tasks. Overall, the feedback reflects a high level of satisfaction with the results achieved.

Social Media & Content Marketing Strategy for E-Commerce Co

5.0 Apr 7, 2025

Since joining with them, we've noticed a dramatic increase in the manner that customers engage with our brand. Our content now ignites actual conversations, and we've acquired more social media visibility and click-throughs on email. It's like we've at last found our voice.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Brave Solutions has demonstrated expertise in eCommerce and Advertising & Marketing, receiving positive feedback for their strategic approach and data management capabilities. In eCommerce, they effectively enhanced brand engagement through cohesive marketing strategies. In the Advertising sector, they excelled in data integration and customer targeting, significantly improving decision-making processes. Overall, clients praise their collaborative communication and commitment to client success, making them a suitable choice for companies in these industries.
Read All Reviews

Select Industry to see insights

eCommerce Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised Brave Solutions for providing good value for money, with feedback highlighting that their pricing fits within budgetary constraints while delivering high-quality results. One client noted, "Good value for cost," while another appreciated the tailored approach that led to significant improvements in data management and marketing effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of service provided.
Read All Reviews

Was this helpful?
View Profile
Center Source

Not yet reviewed

$100,000+

< $25 / hr

250 - 999

Barranquilla, Colombia

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Blockchain +1

20% Sales Outsourcing

Focus Areas

30% Phone Support Services

30% Chat Support Services

20% Email Support Services +1

20% Order Processing & Taking

Center Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
Read more

View Profile
G2A CONSULTING GROUP SAS

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Barranquilla, Colombia

Services provided

15% Customer Service Outsourcing

50% Call Center Services

20% Sales Outsourcing +1

15% Back Office Outsourcing

Focus Areas

55% Phone Support Services

15% Chat Support Services

15% Email Support Services +1

15% Order Processing & Taking

G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
Read more

View Profile
CONTACTA USA

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Focus Areas

35% Phone Support Services

30% Order Processing & Taking

25% Chat Support Services +1

10% Email Support Services

Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile
Linked2U

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barranquilla, Colombia

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Sales Outsourcing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile
Teledisca

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

20% Customer Service Outsourcing

25% Digital Strategy

25% Web Development +2

20% Call Center Services

10% Back Office Outsourcing

Focus Areas

100% Phone Support Services

Teledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
Read more

View Profile
Flexcenter LLC

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Cali, Colombia

Services provided

20% Customer Service Outsourcing

35% Back Office Outsourcing

25% Sales Outsourcing +1

20% Staffing

Focus Areas

10% Phone Support Services

40% Email Support Services

35% Chat Support Services +1

15% Order Processing & Taking

Flexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
Read more

Cali, Colombia

24 N – 59 Avenida 3 Bis Norte
Cali, Colombia 760046
6 - 9

6023120631

See All Locations (2)

Was this helpful?

View Profile
BlueMarketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

18% Customer Service Outsourcing

35% Sales Outsourcing

30% Digital Strategy +1

17% Call Center Services

Focus Areas

100% Phone Support Services

Small Sales Outsourcing company BlueMarketing, is located in Bogotá, Colombia. Their services include Sales Outsourcing and Digital Strategy.
Read more

View Profile
Apex America

Not yet reviewed

$10,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +3

10% Content Moderation Services

5% Business Consulting

5% Robotics Process Automation

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
Read more

Bogotá, Colombia

3472 Carrera 13a
Bogotá, Colombia 110311
1001 - 2000

See All Locations (17)

Was this helpful?

View Profile
Grupo CMC

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

10% Customer Service Outsourcing

20% BI & Big Data Consulting & SI

20% Business Consulting +3

20% Cybersecurity

20% IoT Development

10% Call Center Services

Focus Areas

100% Phone Support Services

Grupo CMC is a business intelligence company. Headquartered in Bogotá, Colombia, the firm was launched in 1993. Their team focuses on BI & big data consulting & SI and Cybersecurity.
Read more

View Profile
Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Bogotá, Colombia

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

70% Phone Support Services

15% Email Support Services

10% Chat Support Services +1

5% Order Processing & Taking

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read more

Bogotá, Colombia

Canapro - Calle 63, Edificio Canapro,
Bogotá, Colombia 111221
More than 5k

See All Locations (52)

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 CloudTask

2 Empire Global Solutions

3 Deducto

4 Origen BPO

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 4 Colombia Customer Service Phone Support Companies

CloudTask

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Ability to deliver

25.6/40.0

17/20 Reviews

2.9/10 Clients & Experience

5.7/10 Market Presence

Service focus

20% Customer Service Outsourcing

100% Phone Support Services

80% Other

View Profile Visit Website
Empire Global Solutions

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Ability to deliver

23.7/40.0

16.2/20 Reviews

2.2/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% Customer Service Outsourcing

40% Phone Support Services

70% Other

View Profile Visit Website
Deducto

$1,000+

< $25 / hr

2 - 9

Barranquilla, Colombia

Ability to deliver

20.6/40.0

16.6/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

50% Customer Service Outsourcing

35% Phone Support Services

50% Other

View Profile Visit Website
Origen BPO

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Ability to deliver

21.2/40.0

16.2/20 Reviews

0.4/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Customer Service Outsourcing

25% Phone Support Services

80% Other

View Profile Visit Website
BPM CONSULTING SAS

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Ability to deliver

12.6/40.0

0/20 Reviews

6.9/10 Clients & Experience

5.7/10 Market Presence

Service focus

30% Customer Service Outsourcing

34% Phone Support Services

70% Other

View Profile Visit Website
Brave Solutions

$1,000+

< $25 / hr

10 - 49

Armenia, Colombia

Ability to deliver

20.2/40.0

16.2/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

30% Customer Service Outsourcing

10% Phone Support Services

70% Other

View Profile Visit Website
Center Source

$100,000+

< $25 / hr

250 - 999

Barranquilla, Colombia

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

40% Customer Service Outsourcing

30% Phone Support Services

60% Other

View Profile Visit Website
Connext

$1,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Ability to deliver

35.6/40.0

17/20 Reviews

10/10 Clients & Experience

8.6/10 Market Presence

Service focus

30% Customer Service Outsourcing

60% Phone Support Services

70% Other

View Profile Visit Website
G2A CONSULTING GROUP SAS

$10,000+

< $25 / hr

10 - 49

Barranquilla, Colombia

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

15% Customer Service Outsourcing

55% Phone Support Services

85% Other

View Profile Visit Website
CONTACTA USA

$5,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Customer Service Outsourcing

35% Phone Support Services

75% Other

View Profile Visit Website
Linked2U

Undisclosed

Undisclosed

10 - 49

Barranquilla, Colombia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Customer Service Outsourcing

25% Phone Support Services

75% Other

View Profile Visit Website
Teledisca

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Customer Service Outsourcing

100% Phone Support Services

80% Other

View Profile Visit Website
Flexcenter LLC

Undisclosed

< $25 / hr

10 - 49

Cali, Colombia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Customer Service Outsourcing

10% Phone Support Services

80% Other

View Profile Visit Website
BlueMarketing

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

18% Customer Service Outsourcing

100% Phone Support Services

82% Other

View Profile Visit Website
ContactPoint 360

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bogotá, Colombia

Ability to deliver

25.2/40.0

16.4/20 Reviews

2.7/10 Clients & Experience

6.1/10 Market Presence

Service focus

29% Customer Service Outsourcing

45% Phone Support Services

71% Other

View Profile Visit Website
TDCX

$100,000+

Undisclosed

10,000+

Bogotá, Colombia

Ability to deliver

29.4/40.0

15.8/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

50% Customer Service Outsourcing

33% Phone Support Services

50% Other

View Profile Visit Website
Apex America

$10,000+

Undisclosed

10,000+

Bogotá, Colombia

Ability to deliver

6.8/40.0

0/20 Reviews

0/10 Clients & Experience

6.8/10 Market Presence

Service focus

20% Customer Service Outsourcing

25% Phone Support Services

80% Other

View Profile Visit Website
Grupo CMC

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Customer Service Outsourcing

100% Phone Support Services

90% Other

View Profile Visit Website
Webhelp

Undisclosed

Undisclosed

10,000+

Bogotá, Colombia

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

33% Customer Service Outsourcing

70% Phone Support Services

67% Other

View Profile Visit Website

Latest Phone Support Services Articles

See all articles

How to Build a Budget for Call Center Services [With Template]

Updated April 23, 2026

Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template

Guide to Call Center Outsourcing

Updated March 24, 2026

Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Updated March 24, 2026

Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.

Top Phone Support Services in Colombia

List of the Top Colombia Customer Service Phone Support Companies

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Open to feedback

Call Center Services for Marketing Agency

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Phone Support Services Experience

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Sales Outsourcing for Software Dev Company

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Results-oriented

Social Media & Content Marketing Strategy for E-Commerce Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 4 Colombia Customer Service Phone Support Companies

Latest Phone Support Services Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps