Leave a Review For Providers 0 0
  • Post a Project
Home Call Centers Order Processing Phone Support Services Colombia

Top Phone Support Services in Colombia

Ratings Updated: May 26, 2026
We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust
Get Matched

4 Leaders 15 Contenders

20 Companies

Country: Colombia
Customer Service Outsourcing: Phone Support Services

List of the Top Colombia Customer Service Phone Support Companies

  • Connext Logotype

    5.0 7 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bogotá, Colombia

    Services provided

    30% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +1
    20% IT Staff Augmentation

    Focus Areas

    60% Phone Support Services
    25% Email Support Services
    10% Order Processing & Taking +1
    5% Chat Support Services

    Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

    See all 7 projects

    Reviews mention High-quality work

    Clients consistently praise Connext for delivering high-quality work, noting their effective recruitment processes and commitment to understanding client needs. One client highlighted the quick placement of candidates, achieving results in under 14 days, while another emphasized Connext's ability to scale operations rapidly. Feedback reflects a strong partnership ethos, with clients feeling supported and valued, leading to improved business performance and client satisfaction. Overall, the sentiment surrounding Connext's work quality is overwhelmingly positive.
    • Staff Augmentation for Title & Escrow Company
      5.0 Jan 23, 2023

      The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
    Read All Reviews

    View projects from:

    Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 7 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Phoenix Standard Time (PNT)
    • Mountain Standard Time (MST)

    Bogotá, Colombia

    7c-51 Calle 139
    Bogotá, Colombia 110121

    151 - 200

    See All Locations (5)
    View Profile Visit Website
  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Bogotá, Colombia

    Services provided

    29% Customer Service Outsourcing
    41% Call Center Services
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    45% Phone Support Services
    25% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

    See all 6 projects
    2 of 3 reviews are 5 stars
    3 new reviews for Customer Service Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their effective project management and commitment to quality. Clients noted improved response times, enhanced customer feedback, and a seamless integration of their team with internal operations. Specific feedback praised their adaptability and collaborative approach, making them feel like an extension of the client’s team. While minor suggestions for more detailed reporting were mentioned, the overall experience has been very positive across multiple projects.
    Read 3 Recent Reviews
    3 of 5 Customer Service Outsourcing reviews are 5 stars
    5 new reviews for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
    Read 5 Reviews

    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
    Read All Reviews
    View Profile Visit Website
  • Outsourced Logotype

    4.9 12 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Medellín, Colombia

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +4
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing
    10% Call Center Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

    See all 12 projects

    Reviews mention Professional

    The sentiment regarding professionalism is overwhelmingly positive, with clients highlighting the team's commitment to projects and their adept handling of tasks. One client noted, "Their commitment to the project has been most impressive," while another emphasized the team's "exceptional responsiveness" and ability to adapt quickly to changing priorities. Overall, reviews reflect a high level of professionalism, reliability, and effective communication, contributing significantly to project success.
    • App Regression Testing & Reporting for Tax Mgmt Software Co
      5.0 Feb 10, 2025

      The outsourced regression team operated within a structured project management framework designed to ensure timely, accurate, and effective regression testing while aligning with the needs of local QA and engineering. The team consistently delivered on time, demonstrated high responsiveness to changing priorities, and provided clear, actionable defect reports that improved testing efficiency. Their structured approach to test execution, documentation, and collaboration directly contributed to the overall success of regression cycles at Canopy. The outsourced regression team demonstrated a high level of professionalism, reliability, and efficiency, making them a valuable extension of Canopy’s QA operations.

      Read Full Review
    • Custom App Dev & Support for Legal Software Provider
      5.0 Mar 31, 2025

      The Professional handling of matters was noted as particularly impressive. The company demonstrated a strong commitment to the project, showing flexibility and dedication despite timezone differences. Their administration team was very supportive, and resources were allocated to tasks according to priority.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, feedback on Outsourced indicates a generally positive sentiment, particularly regarding their recruitment solutions. Clients appreciate the efficiency and cost-effectiveness of their services, as highlighted by the CEO of Quality People Pty Ltd, who noted significant improvements in recruitment processes. However, some concerns were raised about staff management controls, with one client emphasizing the importance of their Client Success Director, Michelle, in maintaining the partnership. Overall, Outsourced is viewed favorably, with room for improvement.
    Read 1 Recent Review
    0 of 1 Phone Support Services reviews is 5 stars
    1 new review for Phone Support Services in past 6 months
    Unknown avg. project cost

    Phone Support Services Experience

    Outsourced has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their efficiency and expertise. One review noted a 100% satisfaction rate in customer service outcomes, emphasizing timely project delivery and effective communication. Additionally, 100% of reviewers expressed appreciation for the quality of service provided, specifically regarding troubleshooting and customer support. Overall, Outsourced demonstrates strong capabilities in enhancing customer satisfaction and resolving technical issues.

    Read Most Recent Review

    Industry Experience

    Outsourced has demonstrated strong expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Arts. Feedback emphasizes their commitment to project timelines, effective communication, and adaptability. Clients in the Legal and Telecommunications sectors noted successful staff recruitment and project management, while those in eCommerce and IT highlighted efficiency and quality of talent. Overall, feedback reflects a positive sentiment, indicating that Outsourced is a reliable partner for industries seeking efficient staffing and development solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media Contracting
    View Profile Visit Website

    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

    Get My Matches
  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Bogotá, Colombia

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    33% Phone Support Services
    40% Email Support Services
    27% Chat Support Services

    TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

    See all 12 projects

    Reviews mention Results-oriented

    Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.
    • Call Center Services for Premium Coffee Brand
      5.0 Apr 24, 2022

      With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.

      Read Full Review
    • Call Center Services for Luxury E-Commerce Company
      5.0 Apr 8, 2022

      We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.

      Read Full Review
    Read All Reviews
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service, Security & Risk Assessment for Fintech Co

    5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
    Read 1 Review

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Bogotá, Colombia

    Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
    Bogotá, Colombia 110911

    751 - 1000

    +57 601 743 3303

    See All Locations (17)
    View Profile Visit Website
  • CloudTask Logotype

    5.0 13 reviews
    $1,000+
    Undisclosed
    10 - 49
    Medellín, Colombia

    Services provided

    20% Customer Service Outsourcing
    50% Sales Outsourcing
    30% Call Center Services

    Focus Areas

    100% Phone Support Services

    CloudTask is a Customer Support Outsourcing company excelling in sales strategy, lead generation, and customer engagement. Reviewers report a high level of satisfaction, noting well-aligned planning, seamless execution, and timely delivery. Remarkably, 100% of reviewers appreciated their attentiveness and professional conduct in managing project needs without suggesting any areas for improvement.

    See all 13 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Sales Outsourcing for Software Dev Company

    5.0 — CloudTask provided sales outsourcing services for a software development company. Their tasks range from market research and analysis and sales strategy development to lead generation and Read more
    Read 1 Review

    Industry Experience

    CloudTask has demonstrated expertise across various industries, including Business Services, Media, Software, Legal, Advertising & Marketing, IT Services, Human Resources, and Research. Feedback highlights their strengths in talent sourcing, training, and sales optimization, with notable success in increasing sales pipelines, improving team efficiency, and generating leads. Overall sentiment is positive, positioning CloudTask as a strong partner for clients seeking sales-related services, particularly in sectors focused on growth and efficiency.

    Read All Reviews

    Select Industry to see insights

    Business services Media Software Legal Advertising & marketing IT Services Human Resources Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.
    Read All Reviews

    Medellín, Colombia

    Cra. 38 #26,
    Medellín, Colombia 050016

    41 - 49

    3052092408

    See All Locations (2)
    View Profile
  • Empire Global Solutions Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Barranquilla, Colombia

    Services provided

    30% Customer Service Outsourcing
    30% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    30% Order Processing & Taking
    25% Email Support Services +1
    5% Chat Support Services

    Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

    See all 1 projects

    Industry Experience

    Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.

    Read All Reviews

    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
    Read All Reviews

    Barranquilla, Colombia

    51B-76 Calle 98
    Barranquilla, Colombia 080020

    76 - 100

    +573045934941

    See All Locations (2)
    View Profile
  • Deducto Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    2 - 9
    Barranquilla, Colombia

    Services provided

    50% Customer Service Outsourcing
    50% Back Office Outsourcing

    Focus Areas

    35% Phone Support Services
    30% Order Processing & Taking
    20% Chat Support Services +1
    15% Email Support Services

    Deducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.

    See all 1 projects

    Industry Experience

    Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.

    Read All Reviews

    Select Industry to see insights

    Food & Beverage

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.
    Read All Reviews
    View Profile
  • Origen BPO Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Medellín, Colombia

    Services provided

    20% Customer Service Outsourcing
    30% Call Center Services
    15% Back Office Outsourcing +3
    15% Sales Outsourcing
    10% Recruiting
    10% Staffing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Origen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.

    See all 1 projects

    Industry Experience

    Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
    Read All Reviews
    View Profile
  • BPM CONSULTING SAS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Bogotá, Colombia

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    10% BI & Big Data Consulting & SI +3
    10% Back Office Outsourcing
    10% Cybersecurity
    10% IT Managed Services

    Focus Areas

    34% Phone Support Services
    33% Chat Support Services
    33% Email Support Services

    BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Brave Solutions Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Armenia, Colombia

    Services provided

    30% Customer Service Outsourcing
    35% Back Office Outsourcing
    35% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    10% Phone Support Services
    35% Email Support Services
    30% Order Processing & Taking +1
    25% Chat Support Services

    Brave Solutions is a marketing and branding consultancy known for its tailored strategies across diverse industries, including dental technology, food and beverage, e-commerce, and floral services. Their reviews reveal a 100% positive feedback rate, highlighting exceptional project management, effective communication, and the ability to understand unique business needs. Approximately 80% of reviewers praised their customized and innovative approach to marketing challenges.

    See all 3 projects

    Reviews mention Timely

    Clients consistently praised Brave Solutions for their timely delivery and responsiveness. One client noted, 'The project management at Brave Solutions was definitely one of the best—they delivered on time and reacted quickly to our ever-changing needs.' Another client emphasized their clear communication and consistent updates, stating, 'We never had to chase them for feedback; things were always on top with them.' Overall, the sentiment regarding timeliness is overwhelmingly positive, highlighting their commitment to project deadlines.
    • Custom Software Dev for Digital Impact Consulting Firm
      5.0 Mar 15, 2025

      The project management at Brave Solutions was definitely one of the best—they delivered on time and reacted quickly to our ever-changing needs. They could demystify complex data processes and give our team hands-on training; now, that's good work.

      Read Full Review
    • Social Media & Content Marketing Strategy for E-Commerce Co
      5.0 Apr 7, 2025

      They were clear and consistent in their communication. We never had to chase them for feedback, things were always on top with them without being obtrusive. The project was always a collaboration, never a handoff, and that did make a huge difference.

      Read Full Review
    Read All Reviews

    Industry Experience

    Brave Solutions has demonstrated expertise in eCommerce and Advertising & Marketing, receiving positive feedback for their strategic approach and data management capabilities. In eCommerce, they effectively enhanced brand engagement through cohesive marketing strategies. In the Advertising sector, they excelled in data integration and customer targeting, significantly improving decision-making processes. Overall, clients praise their collaborative communication and commitment to client success, making them a suitable choice for companies in these industries.

    Read All Reviews

    Select Industry to see insights

    eCommerce Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised Brave Solutions for providing good value for money, with feedback highlighting that their pricing fits within budgetary constraints while delivering high-quality results. One client noted, "Good value for cost," while another appreciated the tailored approach that led to significant improvements in data management and marketing effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of service provided.
    Read All Reviews
    View Profile
  • Center Source Logotype

    Not yet reviewed

    $100,000+
    < $25 / hr
    250 - 999
    Barranquilla, Colombia

    Services provided

    40% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Blockchain +1
    20% Sales Outsourcing

    Focus Areas

    30% Phone Support Services
    30% Chat Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    Center Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.

    Read more
    View Profile
  • G2A CONSULTING GROUP SAS Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    10 - 49
    Barranquilla, Colombia

    Services provided

    15% Customer Service Outsourcing
    50% Call Center Services
    20% Sales Outsourcing +1
    15% Back Office Outsourcing

    Focus Areas

    55% Phone Support Services
    15% Chat Support Services
    15% Email Support Services +1
    15% Order Processing & Taking

    G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.

    Read more
    View Profile
  • CONTACTA USA Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Barranquilla, Colombia

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    35% Phone Support Services
    30% Order Processing & Taking
    25% Chat Support Services +1
    10% Email Support Services

    Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Linked2U Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Barranquilla, Colombia

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Teledisca Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Bogotá, Colombia

    Services provided

    20% Customer Service Outsourcing
    25% Digital Strategy
    25% Web Development +2
    20% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    100% Phone Support Services

    Teledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.

    Read more
    View Profile
  • Flexcenter LLC Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Cali, Colombia

    Services provided

    20% Customer Service Outsourcing
    35% Back Office Outsourcing
    25% Sales Outsourcing +1
    20% Staffing

    Focus Areas

    10% Phone Support Services
    40% Email Support Services
    35% Chat Support Services +1
    15% Order Processing & Taking

    Flexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.

    Read more

    Cali, Colombia

    24 N – 59 Avenida 3 Bis Norte
    Cali, Colombia 760046

    6 - 9

    6023120631

    See All Locations (2)
    View Profile
  • BlueMarketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bogotá, Colombia

    Services provided

    18% Customer Service Outsourcing
    35% Sales Outsourcing
    30% Digital Strategy +1
    17% Call Center Services

    Focus Areas

    100% Phone Support Services

    Small Sales Outsourcing company BlueMarketing, is located in Bogotá, Colombia. Their services include Sales Outsourcing and Digital Strategy.

    Read more
    View Profile
  • Apex America Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    10,000+
    Bogotá, Colombia

    Services provided

    20% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing +3
    10% Content Moderation Services
    5% Business Consulting
    5% Robotics Process Automation

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.

    Read more

    Bogotá, Colombia

    3472 Carrera 13a
    Bogotá, Colombia 110311

    1001 - 2000

    See All Locations (17)
    View Profile
  • Grupo CMC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Bogotá, Colombia

    Services provided

    10% Customer Service Outsourcing
    20% BI & Big Data Consulting & SI
    20% Business Consulting +3
    20% Cybersecurity
    20% IoT Development
    10% Call Center Services

    Focus Areas

    100% Phone Support Services

    Grupo CMC is a business intelligence company. Headquartered in Bogotá, Colombia, the firm was launched in 1993. Their team focuses on BI & big data consulting & SI and Cybersecurity.

    Read more
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Bogotá, Colombia

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    70% Phone Support Services
    15% Email Support Services
    10% Chat Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Bogotá, Colombia

    Canapro - Calle 63, Edificio Canapro,
    Bogotá, Colombia 111221

    More than 5k

    See All Locations (52)
    View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches
tracking image

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 CloudTask
2 Empire Global Solutions
3 Deducto
4 Origen BPO

List of the Top 4 Colombia Customer Service Phone Support Companies

  1. CloudTask Logotype

    CloudTask

    $1,000+
    Undisclosed
    10 - 49
    Medellín, Colombia

    Ability to deliver

    25.4/40.0
    16.8/20 Reviews
    2.9/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Phone Support Services
    80% Other
    View Profile Visit Website
  2. Empire Global Solutions Logotype

    Empire Global Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Barranquilla, Colombia

    Ability to deliver

    23.7/40.0
    16.2/20 Reviews
    2.2/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    40% Phone Support Services
    70% Other
    View Profile Visit Website
  3. Deducto Logotype

    Deducto

    $1,000+
    < $25 / hr
    2 - 9
    Barranquilla, Colombia

    Ability to deliver

    20.4/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    35% Phone Support Services
    50% Other
    View Profile Visit Website
  4. Origen BPO Logotype

    Origen BPO

    $5,000+
    < $25 / hr
    50 - 249
    Medellín, Colombia

    Ability to deliver

    21.2/40.0
    16.2/20 Reviews
    0.4/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Phone Support Services
    80% Other
    View Profile Visit Website
  5. BPM CONSULTING SAS Logotype

    BPM CONSULTING SAS

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Bogotá, Colombia

    Ability to deliver

    12.6/40.0
    0/20 Reviews
    6.9/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    34% Phone Support Services
    70% Other
    View Profile Visit Website
  6. Brave Solutions Logotype

    Brave Solutions

    $1,000+
    < $25 / hr
    10 - 49
    Armenia, Colombia

    Ability to deliver

    20.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    10% Phone Support Services
    70% Other
    View Profile Visit Website
  7. Center Source Logotype

    Center Source

    $100,000+
    < $25 / hr
    250 - 999
    Barranquilla, Colombia

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    30% Phone Support Services
    60% Other
    View Profile Visit Website
  8. Connext Logotype

    Connext

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bogotá, Colombia

    Ability to deliver

    35.4/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    60% Phone Support Services
    70% Other
    View Profile Visit Website
  9. G2A CONSULTING GROUP SAS Logotype

    G2A CONSULTING GROUP SAS

    $10,000+
    < $25 / hr
    10 - 49
    Barranquilla, Colombia

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    55% Phone Support Services
    85% Other
    View Profile Visit Website
  10. CONTACTA USA Logotype

    CONTACTA USA

    $5,000+
    < $25 / hr
    50 - 249
    Barranquilla, Colombia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    35% Phone Support Services
    75% Other
    View Profile Visit Website
  11. Linked2U Logotype

    Linked2U

    Undisclosed
    Undisclosed
    10 - 49
    Barranquilla, Colombia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Phone Support Services
    75% Other
    View Profile Visit Website
  12. Teledisca Logotype

    Teledisca

    Undisclosed
    Undisclosed
    50 - 249
    Bogotá, Colombia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Phone Support Services
    80% Other
    View Profile Visit Website
  13. Flexcenter LLC Logotype

    Flexcenter LLC

    Undisclosed
    < $25 / hr
    10 - 49
    Cali, Colombia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    10% Phone Support Services
    80% Other
    View Profile Visit Website
  14. BlueMarketing Logotype

    BlueMarketing

    Undisclosed
    Undisclosed
    2 - 9
    Bogotá, Colombia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    18% Customer Service Outsourcing
    100% Phone Support Services
    82% Other
    View Profile Visit Website
  15. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Bogotá, Colombia

    Ability to deliver

    25.2/40.0
    16.4/20 Reviews
    2.7/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    29% Customer Service Outsourcing
    45% Phone Support Services
    71% Other
    View Profile Visit Website
  16. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Bogotá, Colombia

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    33% Phone Support Services
    50% Other
    View Profile Visit Website
  17. Apex America Logotype

    Apex America

    $10,000+
    Undisclosed
    10,000+
    Bogotá, Colombia

    Ability to deliver

    6.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Phone Support Services
    80% Other
    View Profile Visit Website
  18. Grupo CMC Logotype

    Grupo CMC

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Bogotá, Colombia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Phone Support Services
    90% Other
    View Profile Visit Website
  19. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Bogotá, Colombia

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    70% Phone Support Services
    67% Other
    View Profile Visit Website

Latest Phone Support Services Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated April 23, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.