Top Customer Support Services in London
6 Leaders 15 Contenders
68 Companies
List of the Top London Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves London, EnglandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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1 of 1 London-based review is 5 stars$50,000 – $199,999 avg. project cost for Customer Service Outsourcing services in LondonRead Similar ReviewsCustomer Service Outsourcing project highlight
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves London, EnglandServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX reflect a positive client experience, highlighting their effective customer research and impressive speed in project management. A client noted that Helpware CX successfully attracted six new customers, emphasizing their good value for cost. Communication was streamlined via email and messaging apps, contributing to overall satisfaction. Notably, the client found no areas for improvement, indicating a strong alignment with their expectations and project needs.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
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Information technology Healthcare Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services IT Services Financial services Advertising & marketing Consumer Products Telecommunications Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves London, EnglandServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.
Industry Experience
Mindy Support has garnered positive feedback across various industries, particularly in Beauty, Automotive, eCommerce, and Financial Services. Clients commend their multilingual customer support, operational efficiency, and flexibility, resulting in enhanced customer experience metrics and increased productivity. The overall sentiment is favorable, highlighting their expertise in handling diverse customer needs and their capability to adapt to sector-specific challenges, making them a suitable partner for companies seeking reliable support in these industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency.Was this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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Genmar (UK) Ltd
Not yet reviewed
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$1,000+$50 - $99 / hr10 - 49Bishop's Stortford, EnglandServices provided
10% Customer Service Outsourcing60% IT Managed Services10% Cloud Consulting & SI +2 services10% Cybersecurity10% IT Strategy ConsultingGenmar (UK) Ltd is an IT managed services company. Established in 1996, the team offers IT managed services and cloud consulting & SI.
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Sales Outsourcing10% TranscriptionSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Easy to work with
Clients consistently highlight Quantanite's ease of collaboration, noting that their teams integrate seamlessly. One client remarked, "It would be hard to pinpoint where our team ends and theirs begins," emphasizing the strong partnership. Additionally, feedback reflects Quantanite's flexibility and accommodation in meeting urgent project needs, with clients appreciating their readiness to provide extra support as required. Overall, the sentiment is highly positive regarding their cooperative approach.-
Menu Programming for Food Delivery Company
5.0 Feb 10, 2021It would be hard to pinpoint where our team ends and theirs begins. We work as if we are one team. All of the Quantanite employees have been very easy to work with and easily trained on our systems.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
London-based clients praise Quantanite for their reliable, long-term support in financial and operational tasks, including accounting and data entry. Their dedicated analysts seamlessly integrate as extensions of client teams, delivering consistent, committed service since 2017.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves London, EnglandServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249London, England
Services provided
10% Customer Service Outsourcing40% ERP Consulting and SI15% BI & Big Data Consulting & SI +3 services15% Custom Software Development10% Call Center Services10% Sales OutsourcingSee all 4 projectsAbacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.
Reviews mention Accommodating
Clients have expressed a highly positive sentiment regarding the accommodating nature of Abacus Cambridge Partners. One client noted their adaptability, stating, "they’ve been quick to adapt — that’s probably their strong suit." Additionally, the team is described as "very patient" and maintains a positive dynamic, even in challenging situations. Their campaign managers are also highlighted for being communicative and receptive to feedback, further reinforcing their accommodating approach to client needs.-
Call Center Voice Services for Financial Services Co.
4.5 Sep 17, 2020As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them. And, they’ve been quick to adapt — that’s probably their strong suit. I’d also add that they’re very patient. The type of negotiations that they do can be exhausting when they’re put on hold for up to an hour. Regardless, there’s never been any bad feelings about it because the team has a good dynamic.
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Industry Experience
Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.
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Telecommunications Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.Was this helpful?
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$1,000+Undisclosed50 - 249London, England
Services provided
20% Customer Service Outsourcing80% Conversion OptimizationSee all 2 projectsCommversion | Managed Live Chat specializes in providing 24-hour live chat support services, effectively managing client queries and bookings for businesses. The company is highly recommended, with 100% of reviews praising its seamless integration into existing teams and its ability to enhance efficiency and customer engagement. Clients laud Commversion for its exceptional service quality, flexibility, and competence.
Reviews mention Team players
Commversion UK has received positive feedback regarding their role as team players, with clients noting their ability to seamlessly integrate into existing operations. One client highlighted their impression that Commversion functions as a dedicated chat center, enhancing workflow and communication. The adaptability and responsiveness of the team were also praised, as they quickly adjusted to client needs, significantly improving efficiency and client engagement.-
Live Chat Services for Beauty Clinic
5.0 May 7, 2019Our initial contact was easy and hassle-free. I appreciate their ability to become a seamless extension of our team. Clients think we have a chat center dedicated only to us!
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Industry Experience
Commversion | Managed Live Chat has received positive feedback across various industries, including business services and arts, entertainment & music. Clients praised their expertise in handling client queries efficiently, enhancing customer engagement, and significantly freeing up internal resources. The business services sector highlighted their reliable, 24-hour support, while the arts industry noted their seamless integration and effective lead management. Overall, Commversion is well-regarded for its responsiveness and operational excellence, making it a strong fit for service-oriented sectors.
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Business services Arts, entertainment & musicWas this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in London commend Commversion UK's live chat solutions for managing high appointment volumes and freeing staff to focus on clients. Their responsive, around-the-clock service is seen as a cost-effective extension that enhances client engagement and operational efficiency.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Business ConsultingSee all 4 projectsNICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.
Reviews mention Easy to work with
Clients have consistently highlighted the company's ease of collaboration, noting their proactive approach and effective communication as key strengths. One client emphasized that the provider makes their job easier by handling responsibilities independently and only reaching out when necessary. While there are concerns about high turnover affecting consistency, the overall sentiment reflects satisfaction with the provider's convenience and reliability in managing customer support.-
Inbound Calling Services for Business Service
3.5 Nov 2, 2017They are proactive and make our job easier on a daily basis. They only contact us when it’s necessary. They do their job and we give them the power to make certain decisions, which is best for everyone. Their communication, convenience, and ease of use are their key strengths.
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Industry Experience
The service provider demonstrates notable expertise in Business Services, Information Technology, and Media industries. Clients commend their strong communication, customer service, and ability to handle high volumes of inbound calls effectively. Overall, feedback is positive, particularly in terms of convenience and the impact on business productivity. However, some reviews highlight challenges with staff turnover. This provider is well-suited for businesses seeking reliable customer support solutions across these sectors.
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Other Industry Business services Information technology MediaWas this helpful?
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See All Locations (6)London, England
160 Queen Victoria Street, 2nd floor
London, England EC4V 4BF6 - 9
44.0.207.002.3000
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingSee all 1 projectsMedical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.
Industry Experience
Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingSee all 1 projectsCALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49London, England
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing10% Content Marketing +1 service5% Content Writing Services3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10,000+London, England
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)London, England
Brock House 19 Langham Street
London, England W1W 7NYMore than 5k
+44 (0)1324575000
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$100,000+< $25 / hr1,000 - 9,999London , England
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Business Consulting +1 service10% Finance & Accounting Outsourcing (FAO)Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999London, England
Services provided
20% Customer Service Outsourcing80% Call Center ServicesOnline Giants is a call center founded in 2013. The company offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49London, England
Services provided
50% Customer Service Outsourcing25% Business Consulting25% Corporate Training & CoachingLaunched in 2010, Harley Street Institute is a small Customer Service Outsourcing company based in London, England. Their team focuses on Customer Service Outsourcing and Business Consulting.
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$1,000+< $25 / hr10 - 49Richmond, England
Services provided
50% Customer Service Outsourcing25% Trucking25% Warehousing & DistributionCustomer Service Outsourcing company South london movers was launched in 1996. The firm offers Customer Service Outsourcing and Trucking, and is small.
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$5,000+$25 - $49 / hr10 - 49London, England
Services provided
65% Customer Service Outsourcing35% Call Center ServicesSee all 1 projectsVizgo Technologies is built to serve a global clientele, actively positioning its high-ticket development and managed support teams to assist tech startups, SaaS companies, and digital brands across
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UndisclosedUndisclosed2 - 9London, England
Services provided
50% Customer Service Outsourcing50% Document Digitization & ManagementFuture Formations Ltd is a Document Digitization & Management and Customer Service Outsourcing company. Their team specializes in Document Digitization & Management.
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UndisclosedUndisclosed2 - 9London, England
Services provided
50% Customer Service Outsourcing50% Commercial Property Management1 Stop Wash Laundry & Dry Cleaners is a Customer Service Outsourcing and Commercial Property Management company. Their services include Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999London, England
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesTricon, a telephone answering service, is based in London, England. They focus on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9London, England
Services provided
50% Customer Service Outsourcing50% Commercial Property ManagementTV Mounting Pro is a small Commercial Property Management and Customer Service Outsourcing company. Launched in 2019, the team provides Commercial Property Management and Customer Service
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$5,000+< $25 / hr1,000 - 9,999London , England
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% Transcription +2 services10% Call Center Services10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)London , England
100 Leman Street
London , England E1 8GH50 - 75
44.800.520.0447
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$5,000+$25 - $49 / hr10 - 49London , England
Services provided
35% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +1 service20% Sales OutsourcingFounded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
Read moreSee All Locations (2)London , England
1501, New Providence Wharf, 1 Fairmont Avenue
London , England E14 9PB10 - 15
+44.800.433.2876
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UndisclosedUndisclosed2 - 9Romford, England
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Business Consulting +1 service25% Call Center ServicesSee all 1 projectsBusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational
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$5,000+< $25 / hr2 - 9London, England
Services provided
15% Customer Service Outsourcing40% Sales Outsourcing10% Direct Marketing +5 services10% Email Marketing10% Search Engine Optimization5% Business Consulting5% Content Marketing5% Social Media MarketingSee all 1 projectsDesire Group International specializes in services such as Customer Support Outsourcing and sales process improvement. Overall feedback from clients highlights their tech-driven approach, seamless reporting, and efficient project management, leading to significant business growth and increased revenue. Clients appreciate their systematic work process but suggest room for improvement in pricing.
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$1,000+< $25 / hr50 - 249Chigwell, England
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingFounded in 2011, Destiny Business Solutions Ltd is a midsize Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49London, England
Services provided
20% Customer Service Outsourcing55% Call Center Services25% Recruitment Process OutsourcingSee all 1 projectsMedlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
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UndisclosedUndisclosed50 - 249London, England
Services provided
20% Customer Service Outsourcing80% Call Center ServicesEstablished in 2020, Globe Call Center is an answering service company. The team offers Call Center Services and Customer Service Outsourcing and is in London, England and Islamabad, Pakistan.
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$1,000+< $25 / hr50 - 249Sutton, England
Services provided
15% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)20% Accounting +2 services20% Back Office Outsourcing20% Real Estate LawTellida is a midsize Colombo, Sri Lanka-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
Read moreSee All Locations (2)Sutton, England
10 Sutton Plaza
Sutton, England SM1 4FT21 - 30
+447404408795
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Undisclosed< $25 / hr10 - 49Radlett, England
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Marketing Strategy +1 service25% Web DevelopmentMarketing Strategy company The Covalence was established in 2018. Headquartered in Rawalpindi, Pakistan and Radlett, England, the team provides Marketing Strategy and Web Development.
Read moreSee All Locations (2)Radlett, England
Station Approach
Radlett, England WD72 - 5
+441923494949
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UndisclosedUndisclosed50 - 249London, England
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Digital Strategy +1 service20% Search Engine OptimizationCall center company Smart Call Solutions Pvt Ltd was founded in 2022. The team offers Call Center Services and Digital Strategy.
Read moreSee All Locations (3)London, England
Middlesex Street, London
London, England E17HT41 - 49
+442080500285
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Undisclosed< $25 / hr10 - 49London, England
Services provided
10% Customer Service Outsourcing40% Translation20% Language Interpretation +2 services20% Transcription10% Call Center ServicesSee all 2 projectsLentrax Translation Services provides professional translation and transcription services, including document translation and localization for various languages. Their clients consistently highlight the company's accuracy, promptness, and excellent communication. Reviews commend Lentrax for their high-quality work and exceptional customer service, marking them as a reliable and efficient choice for translation needs.
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$1,000+Undisclosed50 - 249London, England
Services provided
20% Customer Service Outsourcing35% Back Office Outsourcing25% Commercial Property Management +1 service20% Compliance ConsultingSee all 1 projectsProperty Management Partner for Estate Agents At the forefront of Property Technology, we are revolutionising the industry by integrating cutting-edge automation and expert property management
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UndisclosedUndisclosed50 - 249Cuffley, England
Services provided
20% Customer Service Outsourcing20% Advertising20% Finance & Accounting Outsourcing (FAO) +2 services20% Marketing Strategy20% RecruitingBoS Outsourcing, an Advertising company, offer Advertising and Marketing Strategy. They were launched in 2017.
Read moreSee All Locations (4)Cuffley, England
Sopers House - Office 125, Sopers Road, Hertfordshire
Cuffley, England EN6 4RY76 - 100
+44 208 064 6000
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$25,000+$25 - $49 / hr50 - 249London, England
Services provided
20% Customer Service Outsourcing60% Sales Outsourcing10% Back Office Outsourcing +1 service10% RecruitingBuzz CX Global is a Sales Outsourcing company founded in 2023. The team focuses on Sales Outsourcing and Customer Service Outsourcing and is headquartered in London, England.
Read more -
$1,000+< $25 / hr50 - 249London, England
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +3 services20% Sales Outsourcing5% HR Outsourcing5% Recruitment Process OutsourcingCrownline Global is a Back Office Outsourcing company based in London, England. Established in 2026, the team focuses on Back Office Outsourcing and Call Center Services.
Read more -
$50,000+$200 - $300 / hr10 - 49London, England
Services provided
20% Customer Service Outsourcing20% Sales Outsourcing15% Back Office Outsourcing +8 services10% Call Center Services5% Corporate Training & Coaching5% Document Digitization & Management5% IT Managed Services5% IT Staff Augmentation5% Marketing Strategy5% Other IT Consulting and SI5% Social Media MarketingCustomer Service Outsourcing company Web3 Community Management is in San Francisco, California and London, England. They provide Customer Service Outsourcing and Sales Outsourcing.
Read moreSee All Locations (2)London, England
18 Finsbury Square
London, England EC2A 1DX6 - 9
9168739000
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$1,000+< $25 / hr50 - 249London, England
Services provided
14% Customer Service Outsourcing16% Recruiting14% Call Center Services +4 services14% HR Outsourcing14% Recruitment Process Outsourcing14% Sales Outsourcing14% StaffingRecruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services.
Read more -
$1,000+$100 - $149 / hr2 - 9London, England
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Direct MarketingOppdrip is a Sales Outsourcing company. Founded in 2023, the firm is in London, England. Their team specializes in Sales Outsourcing and Direct Marketing.
Read more -
$1,000+Undisclosed10 - 49London, England
Services provided
20% Customer Service Outsourcing30% AI Agents30% AI Development +1 service20% Sales OutsourcingCoAgents UK, a small AI Agents company, is based in London, England. Their services include AI Agents and Artificial Intelligence.
Read more -
$1,000+$25 - $49 / hr50 - 249London, England
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Sales Outsourcing +17 services5% Affiliate Marketing5% Call Center Services5% Search Engine Optimization5% Web Development3% Content Marketing3% Custom Software Development3% Digital Strategy3% Ecommerce Marketing3% Email Marketing3% HR Outsourcing3% Mobile & App Marketing3% Mobile App Development3% Pay Per Click3% Social Media Marketing3% Video Marketing1% Content Writing Services1% Other Digital MarketingBrandix Pro is a London, England-based Back Office Outsourcing company. Established in 2022, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed2 - 9London, England
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Employer of Record (EOR) Services +1 service20% Finance & Accounting Outsourcing (FAO)Treba is a Back Office Outsourcing company. The firm is in London, England. Their services include Back Office Outsourcing and Employer of Record (EOR) Services.
Read more -
UndisclosedUndisclosed10 - 49London, England
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingDemand Exchange, a Customer Service Outsourcing and Sales Outsourcing company, was established in 2017. They provides Customer Service Outsourcing and Sales Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49London, England
Services provided
10% Customer Service Outsourcing15% HR Outsourcing15% Recruiting +6 services10% Back Office Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% Social Media Marketing10% Staffing10% Web DevelopmentSmall Recruiting company Borderless Talent Hub, is based in London, England. The team offers Recruiting and HR Outsourcing.
Read moreView PackagesCustomer Service Outsourcing Remote Staff
Remote customer support that keeps your customers happy and your team free. Our trained support staff handle live chat, email, phone, ticketing and social enquiries, resolving issues quickly and representing your brand with care. Add cover during peak times, extend your hours, or build a full support team, fully managed by us. Start small, scale upWas this helpful?
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$5,000+$50 - $99 / hr2 - 9London, England
Services provided
10% Customer Service Outsourcing10% AI Consulting10% AI Development +7 services10% API Development10% Custom Software Development10% DevOps Managed Services10% E-Commerce Development10% Generative AI10% IT Strategy Consulting10% Web DevelopmentLaunched in 2023, Algorise LTD is an IT strategy consulting company. The firm offers IT strategy consulting and Custom Software Development.
Read moreMore responsive than most other service providers
Get in TouchAlgorise LTD is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9London, England
Services provided
50% Customer Service Outsourcing50% Commercial DevelopmentQuantum Electrical is a Commercial Development and Customer Service Outsourcing company. They were launched in 2015, and their services include Commercial Development and Customer Service
Read more -
$1,000+< $25 / hr10 - 49London, England
Services provided
37% Customer Service Outsourcing25% Back Office Outsourcing16% Call Center Services +2 services12% Sales Outsourcing10% Social Media MarketingRSVP is a Customer Service Outsourcing company. Their small team is located in London, England. Their services include Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999St Albans, England
Services provided
20% Customer Service Outsourcing20% Branding20% Marketing Strategy +3 services20% Sales Outsourcing10% Pay Per Click10% Search Engine OptimizationDemandbase, a branding firm, is headquartered in San Francisco, California and St Albans, England. They focus on Branding and Marketing Strategy.
Read moreSee All Locations (2)St Albans, England
Arquen House, 4-6 Spicer Street, St.
St Albans, England AL3 4PQ21 - 30
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UndisclosedUndisclosed1,000 - 9,999City of London, England
Services provided
10% Customer Service Outsourcing15% Pay Per Click15% Social Media Marketing +6 services10% AI Development10% Advertising10% CRM Consulting and SI10% Email Marketing10% Market Research10% Marketing StrategyZeta Global, a social media marketing firm, is in New York, New York and City of London, England. Their services include Social Media Marketing and Pay Per Click.
Read moreSee All Locations (3)City of London, England
125 Kingsway
City of London, England WC1V 7BF10 - 15
+44 20 3219 6200
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$1,000+< $25 / hr10 - 49London, England
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +2 services20% Business Consulting20% Web DesignAetherbloom is a web design company. In London, England, the agency focuses on Web Design and Business Consulting.
Read more -
UndisclosedUndisclosed10 - 49London, England
Services provided
20% Customer Service Outsourcing80% FulfillmentFulfillment company Avasam specializes in Fulfillment and Customer Service Outsourcing. They are in London, England.
Read more -
$1,000+$50 - $99 / hr10 - 49Gravesend, England
Services provided
100% Customer Service OutsourcingFounded in 2018, Perfect Reception is a small Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49London, England
Services provided
13% Customer Service Outsourcing50% AI Development25% AR/VR Development +1 service12% Call Center ServicesFounded in 2017, PolyAI is a small London, England-based AI company. Their services include Artificial Intelligence and AR/VR development.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 6 London Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+Undisclosed50 - 249London, England
Ability to deliver
27.2/40.016.2/20 Reviews5.7/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
20.1/40.014.6/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+$25 - $49 / hr10 - 49London, England
Ability to deliver
9.9/40.00/20 Reviews4.6/10 Clients & Experience5.3/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
UndisclosedUndisclosed10,000+London, England
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
33% Customer Service Outsourcing67% Other -
$100,000+< $25 / hr1,000 - 9,999London , England
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
7.6/40.00/20 Reviews3.6/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49London, England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Richmond, England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+$25 - $49 / hr10 - 49London, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
UndisclosedUndisclosed2 - 9London, England
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed2 - 9London, England
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed2 - 9London, England
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999London , England
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+$25 - $49 / hr10 - 49London , England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed2 - 9Romford, England
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr2 - 9London, England
Ability to deliver
5.9/40.00/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other
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