Top Answering Service in Scotland
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List of the Top Scotland Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves ScotlandServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA (formerly VoiceNation) reflect a generally positive sentiment regarding their onboarding and initial customer service. Clients appreciate timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent service quality and unclear communication regarding charges. One client noted the need for improved ongoing customer support and clearer terms of service, indicating areas for potential enhancement.Was this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Services provided
30% Call Center Services35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsSmartPA is a company specializing in Customer Support Services and Call Handling. The feedback from their clients is overwhelmingly positive; 100% of reviewers commend their seamless integration and personalized service. Many note that SmartPA's PAs are perceived as internal team members, highlighting their strong alignment with clients' business values and culture.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO & Lead Generation for Franchise Consulting Firm
5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read moreWas this helpful?
Industry Experience
The provider has demonstrated strong expertise in the consulting industry, particularly in franchise development and recruitment. Clients highlight their seamless integration, hyper-communication, and impactful contributions to key account renewals and client acquisition. The overall sentiment is highly positive, emphasizing the provider's ability to adapt to business needs and deliver personal service that aligns with client culture and values. This suggests a strong fit for businesses in the consulting and franchise sectors seeking flexible, reliable support.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale.Was this helpful?
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$1,000+< $25 / hr50 - 249Edinburgh, Scotland
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
80% Answering services10% Inbound appointment scheduling10% Virtual receptionistThe Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Edinburgh, Scotland
Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB21 - 30
0800 093 7333
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$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Services provided
60% Call Center Services20% Sales Outsourcing10% Back Office Outsourcing +25% Customer Service Outsourcing5% TranslationFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistRMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Glasgow, Scotland
Services provided
25% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +310% Business Consulting5% Custom Software Development5% Mobile App DevelopmentFocus Areas
71% Answering services29% Virtual receptionistGo-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Roslin, Scotland
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
38% Answering services37% Virtual receptionist25% Inbound appointment schedulingConnect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Edinburgh, Scotland
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistClinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Edinburgh, Scotland
Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB10 - 15
+44 800 804 6056
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UndisclosedUndisclosed10 - 49Edinburgh , Scotland
Services provided
60% Call Center Services40% Commercial Brokerage ServicesFocus Areas
100% Answering servicesHudson House is a call center service. Their small team is in Edinburgh , Scotland. Their team focuses on Call Center Services and Commercial Brokerage Services.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Sales OutsourcingFocus Areas
57% Answering services29% Virtual receptionist14% Inbound appointment schedulingSee all 31 projectsAnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.
Reviews mention Professional
Clients consistently highlight the professionalism of the service provider, noting their effective call handling and quick response times. One client emphasized their satisfaction with the service, stating, 'They are very professional and answer calls very effectively.' Overall, the sentiment regarding professionalism is overwhelmingly positive, with clients appreciating the efficiency and reliability of the service.-
Call Answering Service for Transportation Company
5.0 Nov 2, 2017The service provider's strengths include their quick response and professional nature. This aspect of their service is consistently highlighted as a key advantage, ensuring that client needs are addressed efficiently and effectively.
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Industry Experience
AnswerConnect demonstrates strong expertise across various sectors including Retail, Legal, Information Technology, Manufacturing, and Arts & Entertainment. Clients appreciate their personalized customer service, organizational skills, and efficiency in handling high call volumes. Overall sentiment is positive, with many noting significant cost savings and improved customer satisfaction. The provider's strengths in communication and adaptability make them particularly effective in high-demand environments, making them a suitable choice for businesses seeking reliable inbound services.
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Retail Legal Arts, entertainment & music Information technology Other Industry Transportation Healthcare Real estate Consumer Products Business services Financial services Telecommunications Advertising & marketing ManufacturingWas this helpful?
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Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Santa Ana, California (1) Vacaville, California (1) Pittsburg, Kansas (1) Houston, Texas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Charlotte, North Carolina (1) Chandler, Arizona (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)Was this helpful?
See All Locations (3)Edinburgh, Scotland
11 Rutland St
Edinburgh, Scotland EH1 2AB50 - 75
+44 800 802 1069
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
25% Call Center Services25% Back Office Outsourcing25% HR Consulting +125% Other IT Consulting and SIFocus Areas
100% Answering servicesZinc Group LTD is a Back Office Outsourcing company. The Glasgow, Scotland-based company offers Back Office Outsourcing and Call Center Services.
Read more -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
100% Answering servicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Glasgow , Scotland
Anderston House 389 Argyle Street
Glasgow , Scotland G2 8LR251 - 300
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UndisclosedUndisclosed10 - 49Kirkcaldy , Scotland
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
100% Answering servicesConnect First is a call center. Their small team is in Kirkcaldy , Scotland. Their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 18 projectsAnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.
Reviews mention Efficient
Clients have consistently praised AnswerForce for their efficiency and responsiveness. One review highlighted their prompt replies to inquiries and easy-to-understand billing. The training provided was noted as excellent, enabling clients to fully utilize the system. Overall, customers express high satisfaction with the service, emphasizing the company's ability to address issues quickly and effectively, and no significant areas for improvement were identified.-
Call Center Services for Church
5.0 Mar 8, 2021They respond promptly to our inquiries, their billing is very efficient and easy to understand, and the training they provided was excellent. They made sure that I knew all the different ways I could use this tool, and they followed up with me to answer any questions and make sure everything was going well.
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9 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Service for Telecommunications Company
5.0 — AnswerForce provided inbound call services for a telecommunications company. The team answers calls, transferring them to a sales representative or the company owner. Read moreWas this helpful?
Industry Experience
AnswerForce has received positive feedback across various industries, including Energy & Natural Resources, Financial Services, Education, IT Services, and Retail. Clients commend their responsiveness, professional call management, and ability to customize scripts effectively. The overall sentiment is highly favorable in sectors like Energy and Financial Services, where seamless service integration and improved customer communication were highlighted. Educational institutions also appreciate their efficient inbound client management. Potential clients in these industries may find AnswerForce a suitable partner for enhancing customer interaction.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Retail Business services Utilities IT ServicesWas this helpful?
See All Locations (3)Edinburgh, Scotland
11 Rutland Street
Edinburgh, Scotland EH1 2AB76 - 100
08000119020
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesTime Assistant, a small Back Office Outsourcing and call center company, is in Glasgow, Scotland. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Dunfermline, Scotland
Services provided
35% Call Center Services65% Back Office OutsourcingFocus Areas
100% Answering servicesJH Virtual Assistant is a Back Office Outsourcing company. They are headquartered in Dunfermline, Scotland. Their team focuses on Back Office Outsourcing and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9East Kilbride, Scotland
Services provided
10% Call Center Services20% Advertising20% E-Commerce Development +420% Search Engine Optimization10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesMotivation Marketing is an Advertising company. They were established in 1991 and specialize in Advertising and E-Commerce Development.
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
33% Call Center Services67% Back Office OutsourcingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistBack Office Outsourcing company Clyde Offices was founded in 2012. The company provides Back Office Outsourcing and Call Center Services.
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$10,000+Undisclosed50 - 249Glasgow, Scotland
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Warehousing & DistributionFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistTaskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Aberdeen , Scotland
Services provided
10% Call Center Services45% Back Office Outsourcing25% HR Consulting +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Aberdeen , Scotland
177 j Hardgate
Aberdeen , Scotland AB11 6YB0203.239.7823
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List of the Top 1 Scotland Answering Services Companies
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Ability to deliver
24.1/40.016.2/20 Reviews7.9/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+< $25 / hr50 - 249Edinburgh, Scotland
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Ability to deliver
5.5/40.00/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services40% Answering services40% Other -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services71% Answering services75% Other -
$1,000+< $25 / hr10 - 49Roslin, Scotland
Ability to deliver
6.1/40.00/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
80% Call Center Services38% Answering services20% Other -
Undisclosed< $25 / hr10 - 49Edinburgh, Scotland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services34% Answering services50% Other -
UndisclosedUndisclosed10 - 49Edinburgh , Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services100% Answering services40% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
24.5/40.015/20 Reviews1/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services57% Answering services30% Other -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed10 - 49Kirkcaldy , Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Call Center Services100% Answering services10% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$1,000+< $25 / hr2 - 9Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr2 - 9Dunfermline, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$10,000+$150 - $199 / hr2 - 9East Kilbride, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr2 - 9Glasgow, Scotland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
33% Call Center Services34% Answering services67% Other
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