Top Answering Service for Nonprofits
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Top Answering Service for Nonprofits
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Customized support
Clients have expressed high satisfaction with VoiceNation's customized support, highlighting their willingness to adapt systems to meet specific operational needs. One client noted that VoiceNation developed a tailored call-in system for their medical staffing company, demonstrating flexibility and responsiveness. Communication is also praised, with quick responses to inquiries. Overall, the sentiment is overwhelmingly positive, with clients recommending VoiceNation for their readiness to create bespoke solutions, despite minor operational challenges.-
Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022I’ve never worked with another vendor, but VoiceNation is a one-stop-shop. It was very impressive how they built a custom system for us. There was some trial-and-error in the beginning, but they were able to adapt to our needs.
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Industry Experience
VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
10% Call Center Services25% Transcription25% Translation +315% Back Office Outsourcing15% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
43% Answering services29% Inbound appointment scheduling28% Virtual receptionistEagleGrace is a Translation company. The team specializes in Translation and Transcription and is based in Buford, Georgia.
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$1,000+Undisclosed50 - 249Oslo, Norway
Services provided
10% Call Center Services10% Back Office Outsourcing10% Business Consulting +810% Content Writing Services10% Customer Service Outsourcing10% Digital Strategy10% Sales Outsourcing10% Search Engine Optimization10% Web Design5% HR Outsourcing5% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistRSI NGD Group of Companies is a customer service outsourcing firm renowned for enhancing customer experience operations. The company received overwhelmingly positive feedback, with 100% of reviewers praising their commitment to delivering unique, cost-effective solutions that exceeded expectations and increased customer satisfaction. Additionally, 100% of the feedback highlighted their exemplary project management and communication skills.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
10% Call Center Services70% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesChatOutsource, a midsize Customer Service Outsourcing company, is in San Diego, California. The team offers Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Virginia Beach, VA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Email Marketing +220% Graphic Design20% SMS MarketingFocus Areas
50% Answering services50% Virtual receptionistEstablished in 1985, Membership Marketing Services is an Email Marketing company. The team offers Email Marketing and Graphic Design.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Top 15 Answering Service for Nonprofits
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services24% Answering services32% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
26.9/40.015/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services67% Answering services70% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr50 - 249Portland, OR
Ability to deliver
32.3/40.018/20 Reviews6.1/10 Clients & Experience8.2/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Ability to deliver
24.1/40.016.2/20 Reviews7.9/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+< $25 / hr10 - 49Capon Bridge, WV
Ability to deliver
25.7/40.015.6/20 Reviews4.2/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services70% Answering services55% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
21.3/40.014.6/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
26.5/40.016.4/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services40% Answering services65% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
25/40.016.2/20 Reviews2.1/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services30% Answering services85% Other -
$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Ability to deliver
24.3/40.015.8/20 Reviews3.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
$1,000+< $25 / hr10 - 49Mumbai, India
Ability to deliver
23/40.016.2/20 Reviews1.9/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Ability to deliver
15.7/40.00/20 Reviews6.2/10 Clients & Experience9.4/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
Undisclosed< $25 / hr50 - 249Kadawatha, Sri Lanka
Ability to deliver
21.5/40.016.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
15% Call Center Services45% Answering services85% Other -
$1,000+< $25 / hr10 - 49Accra, Ghana
Ability to deliver
20.6/40.016/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
57% Call Center Services100% Answering services43% Other -
$1,000+Undisclosed250 - 999Canton, OH
Ability to deliver
9.7/40.00/20 Reviews0/10 Clients & Experience9.7/10 Market PresenceService focus
40% Call Center Services67% Answering services60% Other -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
7.9/40.00/20 Reviews2.1/10 Clients & Experience5.8/10 Market PresenceService focus
80% Call Center Services50% Answering services20% Other -
$1,000+< $25 / hr250 - 999Vaughan, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
30% Call Center Services65% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
6.3/40.00/20 Reviews0.6/10 Clients & Experience5.7/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
$1,000+Undisclosed10 - 49Reno, NV
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
64% Call Center Services100% Answering services36% Other -
$1,000+$25 - $49 / hr250 - 999Las Vegas, NV
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Ability to deliver
8.7/40.00/20 Reviews2.9/10 Clients & Experience5.8/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+< $25 / hr10 - 49North Walsham, England
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
8.4/40.00/20 Reviews2.9/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services25% Answering services50% Other -
$10,000+< $25 / hr50 - 249
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services60% Answering services40% Other -
Undisclosed< $25 / hr1,000 - 9,999Ciudad de Guatemala, Guatemala
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other
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