Call Center Services PROJECT HIGHLIGHT
Top Virtual Receptionist Services in Vietnam
14 Companies
List of the Top Vietnam Virtual Receptionist Companies
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves VietnamServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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$1,000+< $25 / hr250 - 999Serves VietnamServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
Prialto offers Customer Support Services, providing administrative and call handling solutions. Reviews indicate an impressive 100% satisfaction rate, with clients highlighting their seamless integration, reliable backup support, and strong project management. Key strengths include executive support, customer service, and proactive responsiveness, making them an integral partner for businesses seeking efficient telephonic support.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise Prialto for its competitive pricing and exceptional value for money. Multiple reviews highlight that the pricing fits within their budgets while delivering high-quality service, with remarks such as 'good value for cost' and 'great culture fit.' Customers appreciate the proactive support and seamless integration of assistants, noting that the services provided have saved them significant time and improved overall productivity. Overall, sentiment towards Prialto’s cost-effectiveness is overwhelmingly positive.
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6 of 7 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costReviewed 7 times in the past 6 months
Recent reviews of Prialto indicate a strong overall sentiment of satisfaction among clients. Users frequently highlight the company's effective support in task management, with one client noting a gain of 10 hours per week for higher-impact tasks. The proactive nature of assistants and the emphasis on creating SOPs were particularly praised. Clients appreciated the responsiveness and professionalism of the team, with several mentioning seamless backup assistance as a unique strength. No significant areas for improvement were noted.
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Innovature BPO
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, VietnamServices provided
10% Call Center Services30% Accounting20% Customer Service Outsourcing +415% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Video ProductionFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingInnovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.
Reviews mention Reasonable pricing
Clients consistently highlight Innovature Consulting Company Limited's reasonable pricing as a significant advantage. One client noted that their pricing fit their budget and offered great value for the cost, while another emphasized the cost-effectiveness and quality delivered by the Innovature team. Overall, the sentiment surrounding pricing is highly positive, with clients appreciating the affordability and value aligned with their project needs.
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Content Editing for Global Marketing Services Provider
4.5 Jul 4, 2023The project is completed on time, though some require a few revisions but that is totally acceptable. Responsive, great value for money. None. Overall, I was pleased with the results of our engagement.
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Customer Service Outsourcing for Insurance Company
5.0 Sep 17, 2024Cost-effectiveness and quality are brought to our company by using the Innovature team. Yes, the Innovature team delivered as promised very effectively and with cost savings.
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Average Project Cost Breakdown
What Clients Have Said
Innovature BPO has received positive feedback regarding its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering quality services. One client highlighted, 'Innovature communication and updates are measured consistently,' reflecting the company's commitment to providing good value. Another client emphasized, 'great value for money,' indicating satisfaction with the services relative to the cost. Overall, the sentiment is highly favorable, with no significant complaints regarding pricing.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +310% Back Office Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
20% Virtual receptionist50% Answering services30% Inbound appointment schedulingPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Services provided
22% Call Center Services20% Application Testing20% Back Office Outsourcing +318% Customer Service Outsourcing10% Mobile App Development10% Web DesignFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesPure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999District 7, Vietnam
Services provided
10% Call Center Services20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +515% IT Staff Augmentation10% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% Web DevelopmentFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Services provided
33% Call Center Services22% Customer Service Outsourcing15% Digital Strategy +410% Advertising10% Direct Marketing5% Branding5% Market ResearchFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingIT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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UndisclosedUndisclosed50 - 249Hà Nội, Vietnam
Services provided
100% Call Center ServicesFocus Areas
30% Virtual receptionist50% Inbound appointment scheduling20% Answering servicesEstablished in 2020, CÔNG TY CỔ PHẦN TẬP ĐOÀN DIGINEXT, a midsize call center, is in Hà Nội, Vietnam. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Services provided
100% Call Center ServicesFocus Areas
40% Virtual receptionist30% Answering services30% Inbound appointment schedulingFPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.
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$10,000+$50 - $99 / hr10 - 49Da Nang City, Vietnam
Services provided
30% Call Center Services40% AI Development30% Document Digitization & ManagementFocus Areas
50% Virtual receptionist50% Answering servicesY.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam.
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UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingP.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services20% Back Office Outsourcing20% HR Consulting +420% IT Managed Services10% Digital Strategy10% Email Marketing10% Social Media MarketingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesDCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
50% Call Center Services30% Back Office Outsourcing20% Cloud Consulting & SIFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
50% Call Center Services30% CRM Consulting and SI20% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingLaunched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Hanoi, Vietnam
Services provided
25% Call Center Services25% Back Office Outsourcing25% Market Research +125% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesRelia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
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UndisclosedUndisclosed1,000 - 9,999Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingOutsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.
Reviews mention Helpful
Clients have expressed high satisfaction with Outsourced, noting their clear and effective communication, as well as their proactive support throughout the project management process. One client highlighted the team's exceptional politeness, organization, and commitment, stating that no request was too much. Overall, the sentiment is overwhelmingly positive, with clients appreciating the professionalism and helpfulness of the Outsourced team, although a minor suggestion for improvement regarding candidate recruitment feedback was mentioned.
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Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!).
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Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024Your people. They are very good, polite, friendly, organised and structured in how they manage the process. Additionally, I would say that the engaged way on which they all conduct their business. Everyone feels fully committed and helpful, and the communication is outstanding.
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5 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costReviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Outsourced for their timely delivery, effective communication, and alignment with project goals. Notably, one client highlighted the 'impressive commitment' and 'flexibility' of the team despite timezone differences. Another emphasized their success in recruiting qualified candidates swiftly. Overall, the sentiment is overwhelmingly positive, with clients appreciating the professionalism and responsiveness of the Outsourced team, while no significant areas for improvement were identified.
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More responsive than most other service providers
Outsourced is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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List of the Top 1 Vietnam Virtual Receptionist Companies
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Ability to deliver
32.5/40.016/20 Reviews7.4/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services25% Virtual receptionist90% Other -
$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Ability to deliver
10.8/40.00/20 Reviews4.2/10 Clients & Experience6.5/10 Market PresenceService focus
22% Call Center Services35% Virtual receptionist78% Other -
UndisclosedUndisclosed250 - 999District 7, Vietnam
Ability to deliver
11.7/40.00/20 Reviews6.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services25% Virtual receptionist90% Other -
$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
33% Call Center Services34% Virtual receptionist67% Other -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services20% Virtual receptionist70% Other -
UndisclosedUndisclosed50 - 249Hà Nội, Vietnam
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services30% Virtual receptionist -
UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services40% Virtual receptionist -
$10,000+$50 - $99 / hr10 - 49Da Nang City, Vietnam
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services50% Virtual receptionist70% Other -
UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services50% Virtual receptionist30% Other -
$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services35% Virtual receptionist90% Other -
UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services30% Virtual receptionist50% Other -
UndisclosedUndisclosed2 - 9Hanoi, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other -
UndisclosedUndisclosed1,000 - 9,999Ho Chi Minh City, Vietnam
Ability to deliver
33/40.019.8/20 Reviews4.4/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other
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