Top Call Center Services & Voice Services in Slovakia

Ratings Updated: June 2, 2026

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4 Companies

Country: Slovakia

List of the Top Slovakia Call Center Companies & Voice Services

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Slovakia

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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SupportYourApp

4.8 84 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Slovakia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

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Reviews mention Team players
Overall client sentiment regarding SupportYourApp reflects a strong appreciation for their team-oriented approach. Clients noted that the team seamlessly integrated into their operations, enhancing communication and responsiveness. Specific feedback highlighted the team's adaptability and proactive engagement in improving processes. For instance, one client emphasized the integral role of SupportYourApp's agents in their success, while another remarked on their professionalism and agility during challenging circumstances. The consistent positive feedback underscores the perception of SupportYourApp as a collaborative partner.

Business Services for Software Company

5.0 Jan 3, 2023

How they are always able to extend our team with the right people.
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Call Center Services for Transportation Service Provider

5.0 Sep 28, 2022

The Team/Team Lead and Delivery Manager are now an absolutely integral part of our team and are a major part of our Success. The team understands this and is constantly giving me and our managers feedback which then allows us to pivot and adjust.
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Customer Support for Computer Software Company

5.0 May 28, 2021

We do not see SupportYourApp as an outsourced provider. They have very quickly become an organic part of our team. We have established an efficient process of communication via email and Slack, and fully trust both our account manager and agents.
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9 of 12 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 12 times in the past 6 months
Recent reviews of SupportYourApp indicate a generally positive sentiment, with clients praising their responsiveness, project management, and ability to deliver quality services. For instance, Fourth Estate highlighted the successful hiring of over ten employees, while Canary Speech appreciated the team's operational excellence and adaptability. However, there were notable criticisms regarding inconsistent service quality, particularly from a lifestyle apparel brand, which reported increased internal workload due to poor support execution. Overall, while many clients were satisfied, some expressed the need for improvements in ownership and accountability.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Slovakia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Slovakia

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

See all 26 projects

Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All Reviews

Select Industry to see insights

Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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habitable.co

5.0 4 reviews

$25,000+

$100 - $149 / hr

10 - 49

Bratislava, Slovakia

Services provided

30% AI Agents

30% AI Consulting

30% AI Development +1 service

10% Sales Outsourcing

habitable.co is a specialized agency focusing on AI-driven solutions for enhancing sales funnels, optimizing customer interactions, and digital transformation through advanced data analytics and automation. Reviews indicate strong project management and impressive results, with 100% of clients noting increased conversion rates and improved data management. Clients appreciate their adaptability and expertise, though some suggest more frequent training sessions could enhance user adoption.

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Reviews mention Great project management
Clients consistently praised habitable.co for their exceptional project management capabilities. One client highlighted their 'excellent' management, noting timely delivery and prompt responses to needs. Another emphasized the 'impeccable' project management, with clear milestones and regular updates. Overall, the sentiment reflects strong satisfaction with habitable.co's ability to maintain organization and meet project goals effectively.

Sales Funnel Boost & Personalization for Lead Gen Company

5.0 May 16, 2024

Habitable’s project management was excellent. They delivered all items on time and responded promptly to our needs.
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Marketing Strategy Enhancement for Commerce Marketing Co

5.0 Apr 30, 2024

The project was managed with precision and keeping to a budget.
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Data Integration & Automation for Marketing Agency

5.0 Apr 24, 2024

Their project management was impeccable, with clear milestones and regular updates.
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Industry Experience

Habitable.co has demonstrated strong expertise in the Advertising & Marketing industry, with notable successes in optimizing digital commerce experiences, enhancing data analytics, and streamlining sales processes. Clients reported increased conversion rates by over 10% and significant revenue growth, showcasing the provider's ability to tailor solutions effectively. Overall sentiment is highly positive, with strengths in project management, adaptability, and the integration of advanced technology. Businesses seeking to enhance their marketing strategies, particularly through data-driven approaches, would benefit from partnering with Habitable.co.
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Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight habitable.co's competitive pricing and strong value for money. For instance, one client noted that the pricing fit their budget and emphasized good value for cost, resulting in measurable outcomes such as a 10% increase in conversion rates and 5% revenue growth. Another client echoed this sentiment, stating that habitable.co offered great culture fit and tailored solutions that directly met their needs, all while managing the project within budget.
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Bratislava, Slovakia

Zochova 5
Bratislava, Slovakia 811 03
21 - 30

+421 2 206 780 39

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CloudTalk

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bratislava, Slovakia

Services provided

100% Call Center Services

Headquartered in Bratislava, Slovakia, CloudTalk is a midsize answering service company. The team focuses on Call Center Services.
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Crystal Call

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bratislava, Slovakia

Services provided

60% Call Center Services

20% CRM Consulting and SI

20% SMS Marketing

Crystal Call, a phone answering service, was founded in 2004. The team specializes in Call Center Services and CRM consulting and SI and is located in Bratislava, Slovakia.
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UpXels

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bratislava, Slovakia

Services provided

10% Call Center Services

10% Advertising

10% Branding +7 services

10% Business Consulting

10% CRM Consulting and SI

10% Conversion Optimization

10% Direct Marketing

10% Email Marketing

10% IT Managed Services

10% Marketing Strategy

UpXels is a small Bratislava, Slovakia-based Advertising company. Their services include Advertising and Branding.
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1 habitable.co

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

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Ability to Deliver considers three criteria:

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List of the Top 1 Slovakia Call Center Companies & Voice Services

habitable.co

$25,000+

$100 - $149 / hr

10 - 49

Bratislava, Slovakia

Ability to deliver

21.8/40.0

16.6/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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CloudTalk

Undisclosed

Undisclosed

50 - 249

Bratislava, Slovakia

Ability to deliver

6/40.0

0/20 Reviews

0.1/10 Clients & Experience

5.9/10 Market Presence

Service focus

100% Call Center Services

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Crystal Call

Undisclosed

Undisclosed

50 - 249

Bratislava, Slovakia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

40% Other

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UpXels

Undisclosed

Undisclosed

10 - 49

Bratislava, Slovakia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Top Call Center Services & Voice Services in Slovakia

List of the Top Slovakia Call Center Companies & Voice Services

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Team players

Business Services for Software Company

Call Center Services for Transportation Service Provider

Customer Support for Computer Software Company

Reviewed 12 times in the past 6 months

Call Center Services for Water & Energy Metering Company

SupportYourApp is very responsive

Reviews mention Accommodating

Back Office Outsourcing for E-Commerce Co

Call Center Services for Automotive Company

Customer Support for FinTech Organization

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Sales Funnel Boost & Personalization for Lead Gen Company

Marketing Strategy Enhancement for Commerce Marketing Co

Data Integration & Automation for Marketing Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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Why Trust Clutch

List of the Top 1 Slovakia Call Center Companies & Voice Services

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How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

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Specialties