Home Call Centers Slovakia

Top Call Center Services & Voice Services in Slovakia

Ratings Updated: January 19, 2025

All Companies Pricing Services Guide Call Centers Trends

3 Companies

0 Leaders 3 Contenders

Search with AI

Country: Slovakia

List of the Top Slovakia Call Center Companies & Voice Services

Simply Contact

4.8 26 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Warszawa, Poland

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact offers comprehensive Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telemarketing Services. Reviews consistently highlight Simply Contact's expertise in providing multi-channel, multi-lingual support, resulting in improved customer satisfaction and efficient service delivery. Clients commend their project management, responsiveness, and tailored solutions tailored to fit diverse business needs efficiently.

See all 26 projects

Reviews mention Open to feedback

Simply Contact demonstrates a strong openness to feedback, as noted by a client from Metro AG, who highlighted their continuous communication and provision of analytics reports. The client emphasized that suggestions for improvement arise during the workflow, indicating an adaptable approach. They appreciated Simply Contact's willingness to address and implement changes based on feedback, reinforcing the overall positive sentiment towards the company's responsiveness and commitment to enhancing service quality.

Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

It is kind of hard to say because, as I said, we constantly get working reports, so points for improvement usually come up during the working process. Simply Contact is always open to the things we want to be improved or implemented.

Read Full Review

Read All Reviews

Was this helpful?

Reviews mention Accommodating

The reviews for Simply Contact consistently highlight their accommodating nature, with clients noting their responsiveness and adaptability to specific needs. For instance, one client appreciated their ability to quickly tailor strategies and provide support in multiple languages. Another remarked on their exceptional communication and flexibility, stating that they were always willing to adjust to meet project requirements. Overall, the sentiment regarding Simply Contact's accommodating approach is overwhelmingly positive, indicating a strong alignment with client expectations.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.

Read Full Review
Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.

Read Full Review
Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

Simply Contact showcased outstanding project management throughout our collaboration. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges. Regular updates and transparent communication ensured we were always informed and confident in the progress being made.

Read Full Review
Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.

Read Full Review
SaaS Customer Support for IT Marketing Agency

5.0 Feb 8, 2021

Their project managers are always in touch, we are notified as soon as there is a problem in our system, or if there is something to improve based on customers feedback. I find impressive their ability to adapt to the project requirements. Also, they were able to start quickly.

Read Full Review

Read All Reviews

Was this helpful?

Reviews mention Flexible

Overall sentiment regarding Simply Contact's flexibility is highly positive. Clients frequently highlight their adaptability and responsiveness to specific needs. For instance, one client noted their 'great communicators and adaptive to our needs,' while another emphasized their 'flexible approach and transparent work process.' Additionally, a client mentioned their 'flexibility of cooperation model,' showcasing Simply Contact's commitment to accommodating diverse project requirements effectively.

Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.

Read Full Review
Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.

Read Full Review
Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.

Read Full Review
Customer Support Services for SaaS Company

5.0 Apr 25, 2023

The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

Read Full Review
Call Center Services for Cosmetic & Beauty Brand

5.0 Feb 28, 2021

Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. Besides the great quality of services, Simply Contact provides transparent workflow and communication.

Read Full Review

Read All Reviews

Was this helpful?

Reviews mention Reliable

Simply Contact has consistently been recognized for its reliability by clients across various industries. A representative from Yves Rocher noted their 'flexibility and reliability' after six years of collaboration, emphasizing their dedication to providing top-notch service. Similarly, a Sales Manager from a Ukrainian IT company highlighted Simply Contact as a 'trustworthy partner' with a 'proven high level of professionalism.' Overall, the sentiment regarding Simply Contact's reliability is overwhelmingly positive, reflecting their commitment to client needs.

Call Center Services for Cosmetic & Beauty Brand

5.0 Feb 28, 2021

After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.

Read Full Review
Contact Center Services for IT Staff Augmentation Company

5.0 Feb 3, 2021

Simply Contact has proven to be a great partner we can rely on. Our cooperation proceeds to be even more successful thanks to their flexibility of cooperation model and transparency of workflows.

Read Full Review
Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

Simply Connect did a great job providing customer support agents to handle our email tickets on Freshdesk. They quickly got up to speed with our processes and maintained a friendly, professional tone when interacting with our customers. The team met all our expectations, resolving tickets on time and keeping our customers happy. They were reliable, easy to work with, and helped make our support operations run smoothly.

Read Full Review

Read All Reviews

Was this helpful?

View Profile Visit Website

CloudTalk

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bratislava, Slovakia

Services provided

100% Call Center Services

Headquartered in Bratislava, Slovakia, CloudTalk is a midsize answering service company. The team focuses on Call Center Services.
Read more

View Profile
Crystal Call

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bratislava, Slovakia

Services provided

60% Call Center Services

20% CRM Consulting and SI

20% SMS Marketing

Crystal Call, a phone answering service, was founded in 2004. The team specializes in Call Center Services and CRM consulting and SI and is located in Bratislava, Slovakia.
Read more

View Profile
UpXels

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bratislava, Slovakia

Services provided

10% Call Center Services

10% Advertising

10% Branding +7 services

10% Business Consulting

10% CRM Consulting and SI

10% Conversion Optimization

10% Direct Marketing

10% Email Marketing

10% IT Managed Services

10% Marketing Strategy

UpXels is a small Bratislava, Slovakia-based Advertising company. Their services include Advertising and Branding.
Read more

View Profile

Get closer to kicking off your next project today

Build My Project Brief

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Slovakia Call Center Companies & Voice Services

CloudTalk

Undisclosed

Undisclosed

50 - 249

Bratislava, Slovakia

Ability to deliver

6/40.0

0/20 Reviews

0.1/10 Clients & Experience

5.9/10 Market Presence

Service focus

100% Call Center Services

View Profile Visit Website
Crystal Call

Undisclosed

Undisclosed

50 - 249

Bratislava, Slovakia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

40% Other

View Profile Visit Website
UpXels

Undisclosed

Undisclosed

10 - 49

Bratislava, Slovakia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

90% Other

View Profile Visit Website

Latest Call Centers Articles

See all articles

How to Build a Budget for Call Center Services [With Template]

October 24, 2023

Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center, Budget Template

Guide to Call Center Outsourcing

November 14, 2022

Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center, Outsourcing

How To Hire a Call Center in 4 Steps

November 10, 2022

Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center, Outsourcing

Similar Categories

Related Services

Human Resources in Slovakia
Accounting in Slovakia
Real Estate in Slovakia
3pl in Slovakia
Legal in Slovakia

Specialties

Virtual Receptionist
Sales Outsourcing
Order Processing
Third Party Verification
Answering Services
Appointment Setting
Outbound
Lead Generation
Telemarketing

Popular Locations

Call Centers in Riverside
Call Centers in Sao Paulo
Call Centers in Mississippi
Call Centers in Aurora
Call Centers in Indonesia
Call Centers in Edinburgh
Call Centers in Zagreb
Call Centers in Ecuador
Call Centers in Pleasanton

Top Call Center Services & Voice Services in Slovakia

List of the Top Slovakia Call Center Companies & Voice Services

Simply Contact

Reviews mention Open to feedback

Сall Сenter Services for International Wholesale Retailer

Reviews mention Accommodating

Inbound Customer Support Services for EdTech Company

Customer Service Support for Public Interest Tech Firm

Customer Service Outsourcing for Authentication Solutions Co

Customer Service Outsourcing for Data Analytics Company

SaaS Customer Support for IT Marketing Agency

Reviews mention Flexible

Customer Service Support for Public Interest Tech Firm

Call Center Services for Social Media Monitoring Tool

Call Center Services for Wheelchair Rental System

Customer Support Services for SaaS Company

Call Center Services for Cosmetic & Beauty Brand

Reviews mention Reliable

Call Center Services for Cosmetic & Beauty Brand

Contact Center Services for IT Staff Augmentation Company

Customer Service Outsourcing for AdTech Company

CloudTalk

Crystal Call

UpXels

Get closer to kicking off your next project today

List of the Top Slovakia Call Center Companies & Voice Services

CloudTalk

Crystal Call

UpXels

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Popular Locations