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Top Call Center Services & Voice Services in Slovakia

Ratings Updated: December 9, 2025
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1 Leaders 3 Contenders

4 Companies

Country: Slovakia

List of the Top Slovakia Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Slovakia

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Puts the customer first

    Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.

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    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

      Read Full Review
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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    Lagos, Nigeria

    2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
    Lagos, Nigeria 102215

    See All Locations (2)
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Slovakia

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    L'viv, Ukraine

    Naukova St, 7D
    L'viv, Ukraine 79000

    31 - 40

    See All Locations (5)
    View Profile Visit Website
  • habitable.co Logotype

    5.0 4 reviews
    $25,000+
    $100 - $149 / hr
    10 - 49
    Bratislava, Slovakia

    Services provided

    30% AI Agents
    30% AI Consulting
    30% AI Development +1 service
    10% Sales Outsourcing

    habitable.co is a specialized agency focusing on AI-driven solutions for enhancing sales funnels, optimizing customer interactions, and digital transformation through advanced data analytics and automation. Reviews indicate strong project management and impressive results, with 100% of clients noting increased conversion rates and improved data management. Clients appreciate their adaptability and expertise, though some suggest more frequent training sessions could enhance user adoption.

    See all 4 projects

    Reviews mention Flexible

    Clients have consistently noted habitable.co's flexibility in adapting to specific project needs. One client highlighted their 'ability to tailor solutions directly to us' as a standout feature, while another emphasized their 'quick adaptation' to requirements. Overall sentiment reflects a strong appreciation for habitable.co's responsive approach and precision in project management, contributing to measurable success in client engagements.
    • Marketing Strategy Enhancement for Commerce Marketing Co
      5.0 Apr 30, 2024

      The project was managed with precision and keeping to a budget. Their ability to tailor solutions directly to us was highly impressive. Their ability to quickly adapt to our specific needs, and the measurable results it brought.

      Read Full Review
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    Industry Experience

    Habitable.co has demonstrated strong expertise in the Advertising & Marketing industry, with notable successes in optimizing digital commerce experiences, enhancing data analytics, and streamlining sales processes. Clients reported increased conversion rates by over 10% and significant revenue growth, showcasing the provider's ability to tailor solutions effectively. Overall sentiment is highly positive, with strengths in project management, adaptability, and the integration of advanced technology. Businesses seeking to enhance their marketing strategies, particularly through data-driven approaches, would benefit from partnering with Habitable.co.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight habitable.co's competitive pricing and strong value for money. For instance, one client noted that the pricing fit their budget and emphasized good value for cost, resulting in measurable outcomes such as a 10% increase in conversion rates and 5% revenue growth. Another client echoed this sentiment, stating that habitable.co offered great culture fit and tailored solutions that directly met their needs, all while managing the project within budget.
    Read All Reviews

    Portsmouth, England

    Northarbour Road
    Portsmouth, England PO6

    21 - 30

    +44 7400 402370

    See All Locations (2)
    View Profile
  • CloudTalk Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Bratislava, Slovakia

    Services provided

    100% Call Center Services

    Headquartered in Bratislava, Slovakia, CloudTalk is a midsize answering service company. The team focuses on Call Center Services.

    Read more

    Bratislava, Slovakia

    Jurkovičova Tepláreň
    Bratislava, Slovakia 811 09

    2 - 5

    +49 32 221099387

    See All Locations (1)
    View Profile
  • Crystal Call Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Bratislava, Slovakia

    Services provided

    60% Call Center Services
    20% CRM Consulting and SI
    20% SMS Marketing

    Crystal Call, a phone answering service, was founded in 2004. The team specializes in Call Center Services and CRM consulting and SI and is located in Bratislava, Slovakia.

    Read more

    Bratislava, Slovakia

    Hálkova 1/A
    Bratislava, Slovakia 831 03

    10 - 15

    +421.2.322.33.110

    See All Locations (1)
    View Profile

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  • UpXels Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bratislava, Slovakia

    Services provided

    10% Call Center Services
    10% Advertising
    10% Branding +7 services
    10% Business Consulting
    10% CRM Consulting and SI
    10% Conversion Optimization
    10% Direct Marketing
    10% Email Marketing
    10% IT Managed Services
    10% Marketing Strategy

    UpXels is a small Bratislava, Slovakia-based Advertising company. Their services include Advertising and Branding.

    Read more

    Bratislava, Slovakia

    Kopčianska 10
    Bratislava, Slovakia 851 01

    21 - 30

    0949158417

    See All Locations (1)
    View Profile

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1 habitable.co

List of the Top 1 Slovakia Call Center Companies & Voice Services

  1. habitable.co Logotype

    habitable.co

    $25,000+
    $100 - $149 / hr
    10 - 49
    Bratislava, Slovakia

    Ability to deliver

    21.8/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  2. CloudTalk Logotype

    CloudTalk

    Undisclosed
    Undisclosed
    50 - 249
    Bratislava, Slovakia

    Ability to deliver

    6/40.0
    0/20 Reviews
    0.1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  3. Crystal Call Logotype

    Crystal Call

    Undisclosed
    Undisclosed
    50 - 249
    Bratislava, Slovakia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    40% Other
    View Profile Visit Website
  4. UpXels Logotype

    UpXels

    Undisclosed
    Undisclosed
    10 - 49
    Bratislava, Slovakia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website

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