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Top Inbound Appointment Setting Companies in Portugal

Ratings Updated: April 30, 2026
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0 Leaders 10 Contenders

10 Companies

Country: Portugal
Inbound Services: Inbound appointment scheduling

List of the Top Portugal Inbound Appointment Setting Providers

  • EverHelp Logotype

    5.0 47 reviews
    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lisboa, Portugal

    Services provided

    15% Call Center Services
    65% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    5% Sales Outsourcing

    Focus Areas

    25% Inbound appointment scheduling
    55% Answering services
    20% Virtual receptionist

    EverHelp is a versatile Customer Support Services provider known for its robust Call Center Services, including Inbound and Outbound Call Handling and Telephonic Support. Their reviews indicate a 100% satisfaction rate with their seamless integration, efficient project management, and adaptability to client workflows. Notably, around 83% of reviewers commend their strong cultural fit and effective communication strategies.

    See all 47 projects

    Reviews mention Results-oriented

    Clients consistently highlight EverHelp's results-oriented approach, noting their proactive nature and commitment to delivering measurable outcomes. For instance, one CEO remarked on their impressive ability to resolve 12,000 tickets monthly with a response time of just two minutes. Additionally, the client emphasized that EverHelp's focus on value delivery significantly contributed to higher customer retention rates, demonstrating their effectiveness in achieving project goals.
    • Customer Service Outsourcing for IT Company
      5.0 Oct 1, 2024

      Our overall product review score increased, reflecting a significant enhancement in customer satisfaction. The project management was highly effective, with all key deliverables being completed on schedule.

      Read Full Review
    • Customer Service Outsourcing for IT Company
      5.0 Oct 10, 2023

      12k tickets resolved per month, up to 2 minutes response time, higher rates of customer retention. Guys from EverHelp are super proactive and result oriented.

      Read Full Review
    Read All Reviews
    4 of 4 reviews are 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    In the past six months, client feedback on EverHelp has been overwhelmingly positive. Clients noted significant improvements in response times and overall support effectiveness, with one reporting a drop in response time from 12 hours to under 30 minutes. Their proactive approach to identifying and resolving inefficiencies was highlighted as a key strength. Some minor challenges were noted regarding initial clarifications on complex scenarios, but overall, clients praised their structured project management and adaptability to changing needs.
    Read 4 Recent Reviews
    6 of 6 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for Email API Solutions Company

    5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read more
    Read 6 Reviews

    Lisboa, Portugal

    Avenida Duque de Loulé 110
    Lisboa, Portugal 1050-093

    101 - 150

    See All Locations (4)
    View Profile Visit Website
  • Enshored Logotype

    4.8 11 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Lisboa, Portugal

    Services provided

    10% Call Center Services
    30% Content Moderation Services
    30% Customer Service Outsourcing +5
    10% Back Office Outsourcing
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Focus Areas

    75% Inbound appointment scheduling
    15% Answering services
    10% Virtual receptionist

    Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

    See all 11 projects

    Industry Experience

    Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
    Read All Reviews

    View projects from:

    United States (9) Scotland (2)

    This provider is fluent in 14 languages:

    • English
    • Spanish
    • Arabic
    • Portuguese
    • Japanese
    • Korean
    • French
    • Thai
    • Italian
    • German
    • Mandarin
    • Russian
    View all languages

    This provider is available in 4 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Pacific Standard Time (PST)
    • Singapore Standard Time (SGT)

    Lisboa, Portugal

    Rua Julieta Ferrão, n.º 10, Piso 13.º B 1600-131 LISBOA Portugal
    Lisboa, Portugal 1600-131

    50 - 75

    +351 963 843 380

    See All Locations (5)
    View Profile Visit Website
  • YOURVOICE Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Lisboa, Portugal

    Services provided

    60% Call Center Services
    10% Customer Service Outsourcing
    10% HR Outsourcing +2
    10% Recruiting
    10% Sales Outsourcing

    Focus Areas

    100% Inbound appointment scheduling

    YOURVOICE, an answering service, focuses on Call Center Services and Sales Outsourcing. The agency is located in Lisboa, Portugal.

    Read more
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  • Pluricall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Lisboa, Portugal

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    Pluricall, a call center service, was established in 2001. The midsize team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Ventask Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Lisboa, Portugal

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing

    Focus Areas

    30% Inbound appointment scheduling
    70% Answering services

    Ventask is a telephone answering service. Launched in 2015, the team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Buildness Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Lisboa, Portugal

    Services provided

    40% Call Center Services
    30% HR Consulting
    30% Sales Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    Buildness Group is a call center. They are headquartered in Lisboa, Portugal and Porto, Portugal and have small team. They specialize in Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • PipeSpike - Lead Generation Experts Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Maia, Portugal

    Services provided

    20% Call Center Services
    30% Sales Outsourcing
    20% CRM Consulting and SI +2
    20% Customer Service Outsourcing
    10% IT Strategy Consulting

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    PipeSpike - Lead Generation Experts is a Sales Outsourcing company founded in 2017. The agency focuses on Sales Outsourcing and CRM consulting and SI, and is small.

    Read more
    View Profile
  • Kelly - Portugal Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Lisboa, Portugal

    Services provided

    10% Call Center Services
    30% HR Consulting
    10% Back Office Outsourcing +5
    10% Customer Service Outsourcing
    10% HR Outsourcing
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    25% Inbound appointment scheduling
    50% Answering services
    25% Virtual receptionist

    Kelly - Portugal is a HR Consulting company in Lisboa, Portugal. Established in 1946, the team provides HR Consulting and Call Center Services.

    Read more
    View Profile
  • Essentiel Outsourcing S.L Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Lisboa, Portugal

    Services provided

    30% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% Recruitment Process Outsourcing

    Focus Areas

    35% Inbound appointment scheduling
    50% Answering services
    15% Virtual receptionist

    Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.

    Read more

    Lisboa, Portugal

    Praça Duque de Saldanha 1,
    Lisboa, Portugal 1050-094

    16 - 20

    +34610428617

    See All Locations (3)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Braga, Portugal

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Inbound appointment scheduling
    85% Answering services
    5% Virtual receptionist

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Braga, Portugal

    Centro Empresarial de Braga-Lote A4 Ferreiros
    Braga, Portugal 4705-319

    2001 - 5000

    +351 21 843 5031

    See All Locations (52)
    View Profile

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List of the Top Portugal Inbound Appointment Setting Providers

  1. YOURVOICE Logotype

    YOURVOICE

    Undisclosed
    Undisclosed
    250 - 999
    Lisboa, Portugal

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    100% Inbound appointment scheduling
    40% Other
    View Profile Visit Website
  2. Pluricall Logotype

    Pluricall

    Undisclosed
    Undisclosed
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    50% Inbound appointment scheduling
    40% Other
    View Profile Visit Website
  3. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lisboa, Portugal

    Ability to deliver

    35.7/40.0
    20/20 Reviews
    9/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    15% Call Center Services
    25% Inbound appointment scheduling
    85% Other
    View Profile Visit Website
  4. Ventask Logotype

    Ventask

    Undisclosed
    Undisclosed
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    30% Inbound appointment scheduling
    50% Other
    View Profile Visit Website
  5. Buildness Group Logotype

    Buildness Group

    Undisclosed
    Undisclosed
    10 - 49
    Lisboa, Portugal

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    50% Inbound appointment scheduling
    60% Other
    View Profile Visit Website
  6. PipeSpike - Lead Generation Experts Logotype

    PipeSpike - Lead Generation Experts

    Undisclosed
    Undisclosed
    2 - 9
    Maia, Portugal

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    50% Inbound appointment scheduling
    80% Other
    View Profile Visit Website
  7. Kelly - Portugal Logotype

    Kelly - Portugal

    Undisclosed
    Undisclosed
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    25% Inbound appointment scheduling
    90% Other
    View Profile Visit Website
  8. Enshored Logotype

    Enshored

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Lisboa, Portugal

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    10% Call Center Services
    75% Inbound appointment scheduling
    90% Other
    View Profile Visit Website
  9. Essentiel Outsourcing S.L Logotype

    Essentiel Outsourcing S.L

    Undisclosed
    < $25 / hr
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    30% Call Center Services
    35% Inbound appointment scheduling
    70% Other
    View Profile Visit Website
  10. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Braga, Portugal

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    10% Inbound appointment scheduling
    77% Other
    View Profile Visit Website

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