Top Chat Support Services in Pakistan
47 Companies
List of the Top Pakistan Chat Support Companies
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Assistring LLC
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$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
45% Customer Service Outsourcing40% Call Center Services15% Back Office OutsourcingFocus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesSee all 15 projectsAssistring LLC is a Customer Service Outsourcing company offering call center solutions and customer support services to various industries. The company consistently receives positive feedback, with over 90% of reviews highlighting their effective project management and the satisfaction improvement of clients' operations. Many customers appreciate their ability to handle high call volumes efficiently, while 70% commend their flexibility and alignment with client values.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Assistring LLC received positive feedback for their exceptional multichannel support and operational reliability, particularly noted by the Director of Marketplace at Media Markt. Clients praised their effective handling of high volumes of inquiries and improved sales performance compared to previous vendors. The company's flexibility and proactive collaboration in process optimization were highlighted as key strengths, reinforcing their position as a reliable strategic partner. Overall, client sentiment reflects high satisfaction with Assistring's services.Was this helpful?
9 of 10 Chat Support Services reviews are 5 stars$10,000 – $49,000 avg. project costChat Support Services Experience
Overall feedback for Assistring LLC’s Chat Support Services shows a high level of satisfaction among clients, with 90% of reviews indicating positive experiences. Key strengths include efficient management of customer inquiries and improved response times, significantly enhancing customer satisfaction ratings by an average of 60% across projects. Clients praised the company's expertise, commitment to quality service, and innovative problem-solving, while minor areas for improvement were identified, such as enhancing technology for tracking customer interactions.
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10 of 11 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
35% Chat Support Services35% Email Support Services15% Order Processing & Taking +115% Phone Support ServicesSee all 6 projectsHiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.
Reviews mention Puts the customer first
HiredSupport consistently demonstrates a customer-first approach, as evidenced by their commitment to understanding client operations and enhancing service quality. A client noted their agents integrated seamlessly with the existing team, improving response times and elevating customer satisfaction from 69% to 91%. The client praised HiredSupport's dedication to delivering exceptional support, stating, "They cared about the success of our customer experience as much as we did," reflecting an overall positive sentiment towards their performance.-
Customer Support for Proxy & VPN Business
5.0 Jun 15, 2021What I found most unique was their passion to really just do better. They cared about the success of our customer experience as much as we did and that spoke volumes to their commitment to not do the job, but do the job well and the right way.
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0 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Indoor Gardens Company
4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.Was this helpful?
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$5,000+< $25 / hr50 - 249Islamabad, Pakistan
Services provided
20% Customer Service Outsourcing40% IT Staff Augmentation20% Sales Outsourcing +210% CRM Consulting and SI10% IT Managed ServicesFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesSee all 4 projectsPhi Consulting is a proficient Customer Service BPO providing outsourced customer support, demonstrating expertise in building customer support services and call center solutions. Reviews reveal a high satisfaction rate with a 100% positive feedback for professionalism, timely delivery, and adaptability. Notably, 75% of reviewers commend their value for cost, and 50% highlight their impressive industry understanding and culture fit.
3 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Staffing for Trucking Co
5.0 — Phi Consulting provides customer service and staffing services for a trucking company. The team provides sales development representatives, a customer support manager, and customer support Read moreWas this helpful?
Industry Experience
Phi Consulting has demonstrated expertise in the Software, Information Technology, and Financial Services industries. Clients praised their ability to enhance sales processes, develop customer support, and facilitate partnership programs. Feedback highlights Phi Consulting's professionalism, adaptability, and commitment to timely deliverables. Overall sentiment is positive, particularly in the financial services sector, where they effectively provided 24/7 support and helped establish sales frameworks. Potential clients in these industries can expect strong collaboration and impactful results.
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Software Information technology Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Phi Consulting for providing excellent value for money, often highlighting their competitive pricing and alignment with budgetary needs. For instance, a CEO noted that Phi Consulting's pricing fit their budget while delivering a significant return on investment within three months. Another client emphasized the good value for cost and great culture fit, indicating that Phi Consulting's services met their financial expectations effectively.Was this helpful?
See All Locations (2)Islamabad, Pakistan
2nd Floor, North Side, Gulberg Empire Plaza
Islamabad, Pakistan 44000151 - 200
+923335407224
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$25,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsExperts Helping Businesses is a lead generation and call center service provider that has received consistently positive feedback. Notably, 100% of reviewers highlighted their exceptional project management and industry expertise. The firm is praised for its excellent lead quality and customer service, demonstrating remarkable availability and communication. Clients reported no areas for improvement, reflecting high satisfaction with their services.
Reviews mention Easy to reach
Clients have consistently praised Experts Helping Businesses for their exceptional accessibility and responsiveness. One client noted their remarkable ability to work US hours despite being located internationally, stating that the team was readily available for communication even during late hours. Overall, the sentiment regarding their ease of reach is overwhelmingly positive, with no reported issues in communication or availability throughout the engagement.-
Lead Generation Outsourcing for Healthcare Benefits Company
5.0 Jun 6, 2025Experts Helping Businesses' project management was excellent. We encountered no problems working with them and accepted their leads when they sent them. We communicated via phone calls and text messages. Experts Helping Businesses' ability to work on our time was remarkable. The team was on the other side of the world, but they still answered the phone in the middle of the night and worked US hours. They were highly available.
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Industry Experience
Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.Was this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsAtDesk247 is a service-oriented company specializing in inbound and outbound call management, email inbox maintenance, and communications for marketing channels. Reviews highlight their commitment, punctuality, and significant impact, such as a 30% sales uplift. While initial training was challenging, 100% of inquiries were handled efficiently within six months, indicating strong adaptability and dedication.
Industry Experience
AtDesk247 has demonstrated strong capabilities in the Advertising & Marketing industry, as evidenced by their successful partnership with Burne and Royce Digital. Clients noted a 30% increase in sales and effective management of customer inquiries. Strengths include dedication, timely project execution, and robust communication. While initial training posed challenges, the team's commitment to understanding project needs and adapting quickly has been highlighted positively. This indicates that AtDesk247 is well-suited for service-based businesses seeking reliable support in marketing and customer engagement.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with AtDesk247's overall cost-effectiveness and value for money. One client noted a 30% sales uplift attributed to their services, highlighting the company's ability to handle inquiries efficiently. Additionally, the commitment and punctuality of the team were emphasized as key factors in justifying their pricing. While initial training posed challenges, clients appreciated the eventual thoroughness and dedication demonstrated by AtDesk247, reinforcing their perceived value.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing60% Sales Outsourcing20% Call Center Services +110% CRM Consulting and SIFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsMunzai Solutions is a Customer Service BPO specializing in outsourced customer support and outbound lead generation. With a focus on building scalable sales pipelines, they earned high praise for their adaptability, proactive communication, and commitment to results. Approximately 90% of reviewers emphasize their flexibility and ability to tailor services, while a minority suggest improvements in early-stage industry knowledge and strategic targeting.
Reviews mention Proactive
Clients highlighted Munzai Solutions' proactive approach as a key strength, noting their quick adaptation to changing requirements and consistent communication. One client emphasized that Munzai 'kept us in the loop with updates, suggestions, and insights,' demonstrating their commitment to aligning with project goals. Their flexibility and responsiveness were commended, with clients appreciating the tailored strategies rather than rigid adherence to scripts. Overall, the sentiment regarding their proactive nature is highly positive, reflecting reliability and attentiveness.-
Outbound Lead Gen & Client Management for Textile Mfr
5.0 Oct 18, 2025Munzai demonstrated strong project management throughout the engagement. They adhered to agreed timelines for outreach campaigns, lead reporting, and follow-up activities, ensuring deliverables were consistently completed on schedule. Communication was proactive, and they were quick to adjust based on shifting priorities or new instructions. They responded promptly to requests—whether it involved refining target criteria, updating messaging, or reallocating effort toward higher-value segments.
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Outbound Lead Gen & Client Management for Textile Mfr
5.0 Oct 18, 2025What stood out most about Munzai was their combination of adaptability, transparency, and ownership. Unlike many lead generation partners who work rigidly off scripts or fixed workflows, they've actively tailored their approach to match our industry, product categories, and target accounts. They didn’t just execute tasks—they understood the intent behind them. A few standout qualities: Responsiveness & Flexibility: They were quick to adjust messaging, outreach cadence, and lead criteria without pushback or delays. Proactive Communication: They kept us in the loop with updates, suggestions, and insights instead of waiting to be prompted.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read moreWas this helpful?
Industry Experience
Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing ManufacturingWas this helpful?
More responsive than most other service providers
Get in TouchMunzai Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
15% Chat Support Services40% Email Support Services40% Phone Support Services +15% Order Processing & TakingSee all 4 projectsBiznatron is a lead generation and outreach company that specializes in crafting personalized messaging and managing campaigns to generate high-quality leads. The company is praised for its results-driven approach, with reviewers noting its ability to increase engagement rates by up to 40% and consistently book qualified meetings. Approximately 98% of feedback highlights their professional project management and responsiveness, while suggestions for improvement focus primarily on the initial ramp-up period.
Reviews mention Results-oriented
The feedback regarding Biznatron's results-oriented approach is overwhelmingly positive. Clients noted their ability to generate high-quality leads and set appointments exceeding expectations, with one client reporting a 98% success rate. Their personalized outreach and multi-channel strategies have led to significant engagement increases, including a 40% rise in LinkedIn and email interactions. Clients appreciated their focus on achieving measurable outcomes and the professionalism in project management, highlighting their clear communication and timely deliverables as key strengths.-
Sales Outsourcing for Catering & Food delivery Company
5.0 Dec 2, 2025Working with Biznatron has made a real difference in our outreach. They find and qualify the right leads, write personalized messages, manage responses, and book meetings that actually matter. By reaching out through LinkedIn, email, and cold calls, we've seen more engagement, more meetings, and a healthier pipeline. Their work saves our team time and makes our whole sales process run smoother. Over the course of the project, they've helped us book 25+ qualified meetings in just four weeks, while our LinkedIn and email engagement rates have increased by 40%.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.Was this helpful?
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See All Locations (2)Karachi, Pakistan
L-4, St-07, Sector, 4-A Surjani Town
Karachi, Pakistan 7534041 - 49
+923092688482
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsProfinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.
Reviews mention Great project management
Profinity's project management received high praise for its effectiveness and responsiveness. Clients noted that deliverables were consistently met on time, and the team quickly adapted to specific requests, ensuring continuous project momentum. One client highlighted their proactive problem-solving and customer-centric approach, stating that Profinity often anticipated needs before they were articulated, which contributed significantly to improved operational efficiency and customer satisfaction.-
Customer Service Outsourcing for Software Company
5.0 Jul 30, 2024The project management from Profinity was highly effective. They consistently delivered items on time and were very responsive to our needs. Whenever we had specific requests or required adjustments, they quickly adapted their approach and provided timely solutions. This adaptability was crucial in maintaining the momentum of our projects and ensuring continuous improvement in our operations.
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2 of 2 Chat Support Services reviews are 5 starsUnknown avg. project costChat Support Services Experience
Profinity has received overwhelmingly positive feedback for their Chat Support Services, with 90% of clients noting significant improvements in customer satisfaction and response times. Key strengths include their proactive problem-solving approach, flexibility, and ability to streamline support operations, resulting in a 30% reduction in response times and a 25% increase in satisfaction rates. Clients particularly commend their responsiveness and commitment to quality assurance, ensuring timely and effective communication. Overall, Profinity is recognized as a valuable partner in enhancing customer engagement.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Software Company
5.0 — Profinity provides customer support services for a software company. They manage all customer interactions through email, phone, and live chat and handle key administrative tasks. Read moreWas this helpful?
See All Locations (2)Lahore, Pakistan
Raiwind Road
Lahore, Pakistan31 - 40
+923324852441
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$10,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing10% Blockchain10% CRM Consulting and SI +1010% Call Center Services10% Market Research10% Marketing Strategy10% Sales Outsourcing5% Digital Strategy5% E-Commerce Development5% Graphic Design5% Mobile App Development5% UX/UI Design5% Web DevelopmentFocus Areas
20% Chat Support Services35% Phone Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 4 projectsTech Drop Private Limited offers Customer Support Outsourcing, lead generation, and appointment setting services. Clients commend the company for its strategic approach, expertise, and effective results, particularly in enhancing qualified leads and conversions. Tech Drop Private Limited stands out for its exceptional customer support, though there is a suggestion to broaden its service range.
Industry Experience
Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.
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DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Islamabad, Pakistan
Services provided
10% Customer Service Outsourcing20% Web Development15% Custom Software Development +515% Mobile App Development10% Application Management & Support10% Back Office Outsourcing10% Recruiting10% StaffingFocus Areas
50% Chat Support Services50% Email Support ServicesSee all 1 projectsIntelligent Solutions is a project management firm specializing in human resources, data entry, and compliance support. The company is praised for its meticulous project management capabilities, completing projects within time and budget constraints. Most feedback (around 90%) is positive, citing smooth communication, though some suggest improvements in the tone of client communications.
Industry Experience
Intelligent Solutions has demonstrated notable expertise in the consulting industry, particularly in defense and security sectors. Feedback highlights their meticulous project management, effective communication, and ability to meet deadlines while managing complex projects. Clients appreciate their competitive pricing and quick responsiveness. Overall sentiment in this industry is positive, indicating that Intelligent Solutions is well-suited for projects requiring strategic consultancy, logistics, and data management.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intelligent Solutions is noted for providing competitive pricing and delivering projects within budgetary constraints. Clients appreciated their quick responses and the overall value for money, with one review highlighting the successful completion of a project within the originally calculated cost estimates. However, there were suggestions for improved communication in client interactions, indicating that while their services are cost-effective, enhancing client relations could further elevate their value.Was this helpful?
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Undisclosed< $25 / hr50 - 249Lahore, Pakistan
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Sales OutsourcingFocus Areas
100% Chat Support ServicesFounded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Services provided
24% Customer Service Outsourcing14% Call Center Services12% Back Office Outsourcing +510% Email Marketing10% Graphic Design10% Sales Outsourcing10% Social Media Marketing10% Web DesignFocus Areas
17% Chat Support Services33% Order Processing & Taking33% Phone Support Services +117% Email Support ServicesEPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
Read moreSee All Locations (2)Karachi, Pakistan
Office 201, 2nd Floor, Plot No. 157/16, Street #35-P/1, Block-3, City View Tower,, Shaheed-e-Millat Road
Karachi, Pakistan 755301001 - 2000
+92 21 37131482
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$25,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Services provided
30% Customer Service Outsourcing30% Call Center Services10% AI Agents +410% HR Outsourcing10% Recruitment Process Outsourcing5% IT Staff Augmentation5% RecruitingFocus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesIbex. Pakistan is a call center launched in 2002. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$100 - $149 / hr50 - 249Karachi, Pakistan
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesPrimlink is a Customer Service Outsourcing company. Founded in 2003, the team specializes in Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Lahore, Pakistan
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesLaunched in 2013, BPO Solutions is a call center and Customer Service Outsourcing company. The agency offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Chat Support Services35% Order Processing & Taking30% Phone Support Services +115% Email Support ServicesSee all 1 projectsRezolves offers a comprehensive suite of services including Customer Support Outsourcing, Order Processing, and Back Office Operations Optimization, complemented by digital marketing expertise. The reviews highlight their professionalism, timely project management, and data-driven strategies leading to increased customer satisfaction and business efficiency. Their holistic approach and adaptability make them a trusted partner for businesses seeking integrated BPO solutions.
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$5,000+$200 - $300 / hr250 - 999Rawalpindi, Pakistan
Services provided
25% Customer Service Outsourcing25% Business Consulting25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsPrime BPO & Telecommunications offers a diverse range of services, including customer and technical support, telecommunications management, data entry, IT services, and back-office support. According to reviews, the company excels in efficient project management and a customer-centric approach. While overall performance is commendable, there is a suggestion to improve scalability during peak periods.
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$1,000+$25 - $49 / hr250 - 999Lahore, Pakistan
Services provided
25% Customer Service Outsourcing40% Call Center Services25% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesAnswering service Digital Saving Solutions was established in 2018. In Lahore, Pakistan and Lahore, Pakistan, the team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
40% Customer Service Outsourcing15% Call Center Services10% Sales Outsourcing +75% Back Office Outsourcing5% Content Moderation Services5% Digital Strategy5% HR Outsourcing5% Insurance Services & Brokers5% Recruitment Process Outsourcing5% TruckingFocus Areas
40% Chat Support Services20% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesCustomer Service Outsourcing company Innovation Global Synergy was established in 2024. The team offers Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr250 - 999Karachi, Pakistan
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Content Marketing10% Email Marketing10% HR Consulting10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignFocus Areas
100% Chat Support ServicesTribe Consulting Pvt. Ltd. Is a social media marketing firm. The agency is based in Laconia, New Hampshire and Karachi, Pakistan. Their services include Social Media Marketing and Content Marketing.
Read moreSee All Locations (4)Karachi, Pakistan
Floor 8, 9, 10 & 11, Bahria Town Tower, Tariq Road. Karachi, Pakistan
Karachi, Pakistan401 - 500
(+92) 21-111-087-423
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$10,000+Undisclosed50 - 249Lahore, Pakistan
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Warehousing & DistributionFocus Areas
30% Chat Support Services50% Email Support Services15% Order Processing & Taking +15% Phone Support ServicesTaskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)Lahore, Pakistan
Plot-22, K Block, Model Town
Lahore, Pakistan 5470050 - 75
+924232343715
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Undisclosed< $25 / hr2 - 9Lahore, Pakistan
Services provided
40% Customer Service Outsourcing40% Back Office Outsourcing20% Search Engine OptimizationFocus Areas
50% Chat Support Services25% Email Support Services25% Order Processing & TakingCustomer Support Services - CSSs is a small Back Office Outsourcing company in Lahore, Pakistan. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
35% Customer Service Outsourcing35% Call Center Services20% Transcription +110% Back Office OutsourcingFocus Areas
20% Chat Support Services30% Order Processing & Taking30% Phone Support Services +120% Email Support ServicesSansom Consulting, a call center company, was launched in 2021. The team focuses on Call Center Services and Customer Service Outsourcing and is based in Santa Fe, New Mexico and Islamabad,
Read moreSee All Locations (2)Islamabad, Pakistan
Building 21, Main Service Road.
Islamabad, Pakistan 460002 - 5
+923312228353
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Supply Chain Management +215% Back Office Outsourcing15% Logistics & Supply Chain ConsultingFocus Areas
40% Chat Support Services20% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesEstablished in 2024, Voltron Operations is a call center company. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
45% Customer Service Outsourcing45% Back Office Outsourcing10% Sales OutsourcingFocus Areas
25% Chat Support Services30% Phone Support Services25% Email Support Services +120% Order Processing & TakingBack Office Outsourcing company Forward Desk is located in Islamabad, Pakistan. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Lahore, Pakistan
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Executive Search20% StaffingFocus Areas
40% Chat Support Services25% Email Support Services20% Phone Support Services +115% Order Processing & TakingCall center service Talent Trellis is headquartered in Toronto, Canada and Lahore, Pakistan. The team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Lahore, Pakistan
28-A MM Alam Road
Lahore, Pakistan31 - 40
+923036999079
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$75,000+$25 - $49 / hr50 - 249Karachi, Pakistan
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +220% Call Center Services20% StaffingFocus Areas
30% Chat Support Services30% Phone Support Services20% Email Support Services +120% Order Processing & TakingTaxon Technology LLP is a Karachi, Pakistan-based Business Consulting company. Founded in 2001, the team specializes in Business Consulting and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Lahore, Pakistan
Services provided
15% Customer Service Outsourcing20% Digital Strategy15% Content Marketing +510% Back Office Outsourcing10% Call Center Services10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingFocus Areas
28% Chat Support Services44% Phone Support Services28% Email Support ServicesFounded in 2020, BPOXpert is a Digital Strategy company. Located in Lahore, Pakistan, the team offers Digital Strategy and Content Marketing.
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$50,000+$25 - $49 / hr10 - 49Rawalpindi, Pakistan
Services provided
100% Customer Service OutsourcingFocus Areas
10% Chat Support Services50% Phone Support Services30% Order Processing & Taking +110% Email Support ServicesLuminiferous BPO is a Customer Service Outsourcing company launched in 2023. The team offers Customer Service Outsourcing.
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$10,000+$25 - $49 / hr2 - 9Lahore, Pakistan
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing20% Business Consulting +210% Financial Consulting10% HR ConsultingFocus Areas
50% Chat Support Services50% Email Support ServicesNashonuma Pakistan - Natural & Healthy Life Style, a Back Office Outsourcing company, is based in Lahore, Pakistan. The team specializes in Back Office Outsourcing and Business Consulting.
Read more -
$5,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Commercial Property Management20% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesLead Incorporation, a midsize call center service, is located in Islamabad, Pakistan. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Islamabad, Pakistan
Services provided
10% Customer Service Outsourcing10% Advertising10% Business Consulting +710% Call Center Services10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesRiz Solutions is an Advertising company. Their midsize team is headquartered in Islamabad, Pakistan. Their services include Advertising and Social Media Marketing.
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$5,000+$25 - $49 / hr10 - 49Lahore, Pakistan
Services provided
10% Customer Service Outsourcing10% Call Center Services10% Email Marketing +710% Graphic Design10% Logo10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web DesignFocus Areas
40% Chat Support Services40% Email Support Services10% Order Processing & Taking +110% Phone Support ServicesBrilZen is a social media marketing company. Their small team of employees is headquartered in Lahore, Pakistan. Their team specializes in Social Media Marketing and Email Marketing.
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Undisclosed< $25 / hr2 - 9Multan, Pakistan
Services provided
30% Customer Service Outsourcing20% Call Center Services15% HR Outsourcing +315% Sales Outsourcing10% Back Office Outsourcing10% Recruitment Process OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesLaunched in 2024, Optex Global Solutions Private limited is a Customer Service Outsourcing company. The small team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
20% Customer Service Outsourcing20% Call Center Services20% Custom Software Development +220% IT Staff Augmentation20% UX/UI DesignFocus Areas
35% Chat Support Services35% Email Support Services30% Phone Support ServicesOmegagram, an UX agency, specialize in UX/UI Design and IT staff augmentation. They were established in 2024.
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$10,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +215% Custom Software Development10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesTop Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Lahore, Pakistan
Office # A1, Block D3 Wapda, 1 Phase, Lahore, 54770, Pakistan
Lahore, Pakistan 5477041 - 49
+923212965546
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
25% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +115% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesAizan BPO Solution, a small Back Office Outsourcing company, is located in New York, New York and Lahore, Pakistan. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Lahore, Pakistan
Raiwind Rd
Lahore, Pakistan 5515010 - 15
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing20% Sales Outsourcing +220% Web Design10% Call Center ServicesFocus Areas
20% Chat Support Services40% Email Support Services40% Phone Support ServicesNord Assist is a Back Office Outsourcing company launched in 2024. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Rawalpindi, Pakistan
Rawalpindi Punjab
Rawalpindi, Pakistan 4600031 - 40
+18667503146
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$10,000+< $25 / hr50 - 249Lahore, Pakistan
Services provided
20% Customer Service Outsourcing20% Call Center Services20% Sales Outsourcing +320% UX/UI Design10% Low/No Code Development10% Web DevelopmentFocus Areas
20% Chat Support Services30% Email Support Services30% Phone Support Services +120% Order Processing & TakingIn Lahore, Pakistan, Assistifier is an UX agency. They offer UX/UI Design and Web Development.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
10% Customer Service Outsourcing10% Accounting10% Call Center Services +1210% Ecommerce Marketing10% Pay Per Click5% Branding5% Business Consulting5% Logistics & Supply Chain Consulting5% Market Research5% Marketing Strategy5% Packaging Design5% Product Design5% Product Marketing5% Social Media Marketing5% Web DesignFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsE-ALPHA (PRIVATE) LIMITED specializes in Amazon account management and reinstatement services, as evidenced by their successful handling of a suspended Amazon account for a retail company. Reviews highlight their professional and responsible approach, continuous communication, and comprehensive understanding of Amazon's requirements, which have been praised as impressive and effective.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
10% Customer Service Outsourcing10% Call Center Services10% Content Marketing +710% Digital Strategy10% Email Marketing10% Graphic Design10% Logo10% Social Media Marketing10% UX/UI Design10% Web DesignFocus Areas
30% Chat Support Services35% Email Support Services20% Phone Support Services +115% Order Processing & TakingClipTik is a Digital Strategy company in Lahore, Pakistan. They provide Digital Strategy and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Lahore, Pakistan
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +1910% Sales Outsourcing5% Accounting5% Business Consulting5% Graphic Design5% IT Managed Services5% Print Design5% Social Media Marketing5% Trucking5% Web Design5% Web Development2% Advertising2% E-Commerce Development2% Market Research2% Other Digital Marketing2% Other Marketing2% Warehousing & Distribution1% Commercial Brokerage Services1% Commercial Property Management1% Logistics & Supply Chain ConsultingFocus Areas
17% Chat Support Services40% Phone Support Services26% Order Processing & Taking +117% Email Support ServicesPhone answering service i Concepts / I Possible /Goraya Consultant & Traders is located in Lahore, Pakistan. Launched in 2008, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing30% Call Center Services25% Sales Outsourcing +225% Social Media Marketing10% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesMatvibe Technologies is a call center. They were established in 2019 and provide Call Center Services and Social Media Marketing.
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$1,000+< $25 / hr2 - 9Sialkot, Pakistan
Services provided
15% Customer Service Outsourcing45% Call Center Services20% Sales Outsourcing +210% Back Office Outsourcing10% Public RelationsFocus Areas
10% Chat Support Services60% Phone Support Services20% Email Support Services +110% Order Processing & TakingNexteller is an answering service company. The team offers Call Center Services and Sales Outsourcing, and the firm is located in Sialkot, Pakistan.
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +320% IT Staff Augmentation10% Business Consulting10% Sales OutsourcingFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesSee all 3 projectsEPlanet Global offers web development, content management, and marketing campaign services. The reviews indicate that clients are consistently impressed with the company's punctuality, responsiveness, and ability to exceed expectations in terms of functionality and performance improvements. Clients also appreciate the fair pricing, making EPlanet Global a highly recommended partner for diverse digital projects.
See All Locations (2)Karachi, Pakistan
Office 201, 2nd Floor, Plot No. 157/16, Street #35-P/1, Block-3, City View Tower,, Shaheed-e-Millat Road,Sindh
Karachi, Pakistan 75530201 - 250
+92 21 37131482
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$25,000+Undisclosed1,000 - 9,999Lahore, Pakistan
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +1210% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
Read moreSee All Locations (5)Lahore, Pakistan
NASTP Lahore, Pakistan
Lahore, Pakistan 540001001 - 2000
+1 310 568 6000
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UndisclosedUndisclosed10 - 49Lahore, Pakistan
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesHeadquartered in Uddevalla, Sweden and Lahore, Pakistan, ANZ International Inc. Is a call center. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2005.
Read moreSee All Locations (2)Lahore, Pakistan
House 130-A Valencia Town
Lahore, Pakistan 54000Was this helpful?
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Ability to Deliver considers three criteria:
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List of the Top 10 Pakistan Chat Support Companies
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Ability to deliver
35.2/40.016/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
35% Customer Service Outsourcing35% Chat Support Services65% Other -
$5,000+< $25 / hr50 - 249Islamabad, Pakistan
Ability to deliver
32.4/40.016.8/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
20% Customer Service Outsourcing35% Chat Support Services80% Other -
$25,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
30.8/40.016.8/20 Reviews6.7/10 Clients & Experience7.4/10 Market PresenceService focus
40% Customer Service Outsourcing25% Chat Support Services60% Other -
$1,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
27.7/40.016.6/20 Reviews6.5/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing25% Chat Support Services65% Other -
Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Ability to deliver
29.4/40.016.8/20 Reviews6.6/10 Clients & Experience6/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Ability to deliver
22.3/40.017.6/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
45% Customer Service Outsourcing20% Chat Support Services55% Other -
$1,000+< $25 / hr10 - 49Karachi, Pakistan
Ability to deliver
22/40.017.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Chat Support Services50% Other -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Customer Service Outsourcing25% Chat Support Services -
$10,000+< $25 / hr10 - 49Karachi, Pakistan
Ability to deliver
22.8/40.016.4/20 Reviews0.7/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing20% Chat Support Services90% Other -
$1,000+$25 - $49 / hr2 - 9Islamabad, Pakistan
Ability to deliver
17/40.013/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing50% Chat Support Services90% Other -
Undisclosed< $25 / hr50 - 249Lahore, Pakistan
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
80% Customer Service Outsourcing100% Chat Support Services20% Other -
$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Ability to deliver
8.1/40.00/20 Reviews3/10 Clients & Experience5.2/10 Market PresenceService focus
24% Customer Service Outsourcing17% Chat Support Services76% Other -
$25,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$1,000+$100 - $149 / hr50 - 249Karachi, Pakistan
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Customer Service Outsourcing25% Chat Support Services -
$1,000+< $25 / hr50 - 249Lahore, Pakistan
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other -
$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Ability to deliver
6.9/40.00/20 Reviews2.9/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing20% Chat Support Services50% Other -
$5,000+$200 - $300 / hr250 - 999Rawalpindi, Pakistan
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$1,000+$25 - $49 / hr250 - 999Lahore, Pakistan
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$5,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing40% Chat Support Services60% Other -
$5,000+< $25 / hr250 - 999Karachi, Pakistan
Ability to deliver
5.7/40.00/20 Reviews1/10 Clients & Experience4.7/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other -
$10,000+Undisclosed50 - 249Lahore, Pakistan
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing30% Chat Support Services60% Other -
Undisclosed< $25 / hr2 - 9Lahore, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing50% Chat Support Services60% Other -
$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing20% Chat Support Services65% Other -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing40% Chat Support Services75% Other -
$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other
Latest Chat Support Services Articles
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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