Top Outbound Call Centers in Nigeria

Ratings Updated: April 1, 2026

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1 Leaders 14 Contenders

15 Companies

Country: Nigeria

List of the Top Nigeria Outbound Call Center Providers

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Hugo Inc.

5.0 28 reviews

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$1,000+

< $25 / hr

1,000 - 9,999

Lagos, Nigeria

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8 services

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

DelonApps is a versatile company specializing in business process outsourcing and call center services, with additional expertise in mobile application development. Reviews indicate a strong emphasis on affordability, precision, and proactive project management, with 100% of reviewers highlighting customer satisfaction and seamless delivery. Unique strengths noted include affordability and alignment with client values, although enhanced after-sales support was suggested by one reviewer.

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Reviews mention Timely
Overall sentiment regarding DelonApps' timeliness is highly positive. Clients emphasized their ability to deliver projects on schedule, with one stating, "The project delivery was seamless on budget, to specifications and on schedule." Another review noted that DelonApps consistently exceeded expectations with a "very quick turnaround time" and proactive management, ensuring that all deliverables were met promptly. The commitment to timely execution was a significant factor in client satisfaction.

Process Automation & Optimization for Engineering Company

5.0 Jun 4, 2024

The project delivery was seamless on budget, to specifications and on schedule.
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BPO & Call Center Services for Managed IT Services Provider

5.0 Jun 3, 2024

Delon LLC delivered beyond our expectation all the time. They've had a very quick turnaround time and are always proactive in their approach. Whenever there was a gap or issue, they quickly handled the issue.
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Industry Experience

DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
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United States (2) Nigeria (1)

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Intercom Nigeria

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Services provided

40% Call Center Services

20% Unified Communications Consulting & SI

10% CRM Consulting and SI +3 services

10% Customer Service Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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CallTel

Not yet reviewed

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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Tech Sales Starter

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Lagos, Nigeria

Services provided

100% Sales Outsourcing

Tech Sales Starter is a Sales Outsourcing company. The team provides Sales Outsourcing, and the firm is based in Lagos, Nigeria.
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Techmarket

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Services provided

15% CRM Consulting and SI

15% Cybersecurity

15% IT Managed Services +8 services

10% Call Center Services

10% Generative AI

10% Unified Communications Consulting & SI

5% AI Agents

5% API Development

5% Application Management & Support

5% Custom Software Development

5% Customer Service Outsourcing

Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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Halisi Consults

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Lagos, Nigeria

Services provided

30% Business Consulting

10% Digital Strategy

10% Financial Consulting +6 services

10% Funding & Investment

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

5% Financial Advising & Planning

5% Fractional CMO Services

In Lagos, Nigeria, Halisi Consults is a Business Consulting company. They provide Business Consulting and Marketing Strategy and were established in 2018.
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Astute Business Consult

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Lugbe, Nigeria

Services provided

40% Corporate Training & Coaching

25% Business Consulting

10% IT Strategy Consulting +3 services

10% Marketing Strategy

10% Sales Outsourcing

5% Data Annotation Services

Astute Business Consult, a Corporate Training & Coaching company, provide Corporate Training & Coaching and Business Consulting. They were launched in 2021.
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Intelics Solutions Nigeria Limited

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Services provided

20% Document Digitization & Management

15% Call Center Services

10% IT Staff Augmentation +12 services

10% Other IT Consulting and SI

10% Warehousing & Distribution

5% Cloud Consulting & SI

5% Customer Service Outsourcing

5% Cybersecurity

5% HR Consulting

5% IT Managed Services

5% Other Application Development

2% Custom Software Development

1% Business Consulting

1% IT Strategy Consulting

1% Unified Communications Consulting & SI

Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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Asksus-ng Business Support Services

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

20% Back Office Outsourcing

20% Business Consulting

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Financial Consulting

10% Recruiting

10% Sales Outsourcing

10% Staffing

Asksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
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Excellium Business Limited

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

25% ERP Consulting and SI

15% Call Center Services

10% CRM Consulting and SI +7 services

10% E-Commerce Development

10% Employer of Record (EOR) Services

10% Enterprise App Modernization

5% IT Strategy Consulting

5% IoT Development

5% Low/No Code Development

5% PEO/Employee Leasing

Excellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.
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fbEvolve

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Ikeja, Nigeria

Services provided

20% Branding

20% Content Moderation Services

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Established in 2024, fbEvolve is a branding firm. The agency provides Branding and Search Engine Optimization, and is small.
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ReoMega Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Lagos, Nigeria

Services provided

20% Content Writing Services

20% Digital Strategy

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Development

ReoMega Digital is a Digital Strategy company. They specialize in Digital Strategy and Social Media Marketing and are in Lagos, Nigeria.
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camillo.outsourcing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lagos, Nigeria

Services provided

35% Call Center Services

35% HR Outsourcing

30% Sales Outsourcing

Headquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.
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RonkyBest Digital Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Ibadan, Nigeria

Services provided

15% Advertising

15% Ecommerce Marketing

15% Email Marketing +5 services

15% Sales Outsourcing

15% Social Media Marketing

10% Search Engine Optimization

10% Web Design

5% Graphic Design

RonkyBest Digital Marketing Agency is an Advertising company. Based in Ibadan, Nigeria, the company was founded in 2020. Their team provides Advertising and Social Media Marketing.
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Focus

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Market Leaders

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Clutch Leaders Matrix

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1 DelonApps

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Nigeria Outbound Call Center Providers

DelonApps

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Ability to deliver

26.1/40.0

16.4/20 Reviews

4.4/10 Clients & Experience

5.3/10 Market Presence

Service focus

86% Outbound Voice Services

14% Other

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Intercom Nigeria

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Ability to deliver

6.1/40.0

0/20 Reviews

1.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

190% Outbound Voice Services

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CallTel

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

350% Outbound Voice Services

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Tech Sales Starter

Undisclosed

$50 - $99 / hr

2 - 9

Lagos, Nigeria

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

300% Outbound Voice Services

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Techmarket

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Ability to deliver

8/40.0

0/20 Reviews

2.4/10 Clients & Experience

5.5/10 Market Presence

Service focus

40% Outbound Voice Services

60% Other

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Halisi Consults

$1,000+

$100 - $149 / hr

2 - 9

Lagos, Nigeria

Ability to deliver

6.9/40.0

0/20 Reviews

1.4/10 Clients & Experience

5.4/10 Market Presence

Service focus

30% Outbound Voice Services

70% Other

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Astute Business Consult

$5,000+

$25 - $49 / hr

2 - 9

Lugbe, Nigeria

Ability to deliver

5.8/40.0

0/20 Reviews

1.8/10 Clients & Experience

4/10 Market Presence

Service focus

30% Outbound Voice Services

70% Other

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Intelics Solutions Nigeria Limited

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

60% Outbound Voice Services

40% Other

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Asksus-ng Business Support Services

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

70% Outbound Voice Services

30% Other

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Excellium Business Limited

$5,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

60% Outbound Voice Services

40% Other

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fbEvolve

$1,000+

$25 - $49 / hr

2 - 9

Ikeja, Nigeria

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Outbound Voice Services

40% Other

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ReoMega Digital

$1,000+

$25 - $49 / hr

2 - 9

Lagos, Nigeria

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Outbound Voice Services

40% Other

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camillo.outsourcing

Undisclosed

Undisclosed

10 - 49

Lagos, Nigeria

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

230% Outbound Voice Services

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RonkyBest Digital Marketing Agency

Undisclosed

Undisclosed

Freelancer

Ibadan, Nigeria

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

45% Outbound Voice Services

55% Other

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Hugo Inc.

$1,000+

< $25 / hr

1,000 - 9,999

Lagos, Nigeria

Ability to deliver

37.5/40.0

18.6/20 Reviews

9.4/10 Clients & Experience

9.5/10 Market Presence

Service focus

110% Outbound Voice Services

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Specialties

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Top Outbound Call Centers in Nigeria

List of the Top Nigeria Outbound Call Center Providers

Reviews mention Professional

Call Center Services for Gaming Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Process Automation & Optimization for Engineering Company

BPO & Call Center Services for Managed IT Services Provider