Top Virtual Assistant Services in Malaysia
9 Companies
List of the Top Malaysia Virtual Assistant Companies
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$1,000+< $25 / hr1,000 - 9,999Serves MalaysiaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing10% Claims Processing +410% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 176 projectsRemote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Their reviews indicate a high level of client satisfaction, with 100% of reviewers highlighting their efficiency, responsiveness, and professionalism. Clients frequently commend their ability to deliver timely and organized support, leading to increased productivity and time management improvements.
14 of 14 reviews are 5 stars9 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves MalaysiaServices provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
75% Virtual Assistant25% Data Entry & ProcessingSee all 44 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
11 of 11 Virtual Assistant reviews are 5 stars3 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Overall, feedback on Prialto's Virtual Assistant services is overwhelmingly positive, with 90% of reviewers expressing satisfaction with their experience. Key themes include exceptional responsiveness, effective communication, and a strong support system, enabling clients to reclaim valuable time—averaging 10 hours per week. Many clients highlighted the effectiveness of Prialto's assistants in managing scheduling, administrative tasks, and process documentation. Notably, 85% of clients commend the team's proactive problem-solving approach, while only 5% suggested areas for improvement.
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18 of 19 Back Office Outsourcing reviews are 5 stars4 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 19 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Growth Acceleration Platform
5.0 — Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,500 Best for individuals $4,500 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricingView PackagesPrialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.Was this helpful?
$1,000+< $25 / hr10 - 49Serves MalaysiaServices provided
15% Back Office Outsourcing20% Recruiting20% Staffing +415% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
40% Virtual Assistant40% Data Entry & Processing10% Legal Outsourcing +110% Writing & Content Creation OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
Reviews mention Team players
Clients consistently commend Sharkhelpers for their team-oriented approach and effective collaboration. One COO noted that despite remote work, Sharkhelpers' team members have become integral to their operations, highlighting outstanding communication and work ethic. The client appreciated the way Sharkhelpers treats their employees and contributes to the community, reflecting a strong commitment to teamwork and positive workplace culture. Overall, the sentiment regarding their team dynamics is highly favorable.-
Recruiting Services for Web Development Agency
4.0 May 20, 2024The team is an essential partner that recruits good talent and is a central member of our team. Most of the candidates we interviewed during the recruitment process were aligned with us or weren't very far off. We had worked with other recruiting agencies before who just shoved us candidates, and it was a waste of time. Sharkhelpers is far from that and really listens to our requirements, getting into the specific skills we seek in a candidate. Sharkhelpers has been helpful and followed up with the right questions. The entire team, in unison, has always been very supportive.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staffing Services for AI-Assisted Matching Platform
5.0 — Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
More responsive than most other service providers
Get in TouchSharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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SummitNext
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$1,000+< $25 / hr250 - 999Petaling Jaya, MalaysiaServices provided
10% Back Office Outsourcing25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing15% Call Center Services10% Content Moderation ServicesFocus Areas
20% Virtual Assistant40% Revenue Cycle Management20% Data Entry & Processing +120% Medical Billing ServicesSee all 5 projectsSummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.
Reviews mention Proactive
SummitNext Technologies Sdn. Bhd. has received positive feedback for their proactive approach in project management. Clients highlighted their consistent communication and responsiveness, particularly noting that they were 'always on top of the project' and maintained a 'can-do' attitude. One client specifically praised their ability to adapt and provide timely updates, reinforcing a strong partnership. Overall, the sentiment reflects a high level of satisfaction with SummitNext's proactive engagement and commitment to client needs.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023The SummitNext team exhibited strong responsiveness and proactivity in addressing our inquiries and concerns, enhancing our partnership through effective communication. Very organized and proactive to understand our business needs. The consistent communication and proactiveness to ensure updates are given on time.
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Social Media Management for Sales Technology Company
5.0 Mar 8, 2023Yes, they were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. Their culture and willingness to strike for the best for the client.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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UndisclosedUndisclosed1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
20% Virtual Assistant20% Data Entry & Processing20% Legal Outsourcing +220% Payment Processing20% Writing & Content Creation OutsourcingSee all 11 projectsOutsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With a strong focus on cost-effective solutions and excellent communication, 100% of reviewers praise their ability to manage offshore teams efficiently and deliver high-quality results over long periods. Their responsiveness and team management are particularly highlighted by clients.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
More responsive than most other service providers
Get in TouchOutsourced is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (10)Kuala Lumpur, Malaysia
Lot 1217, Seksyen, 57, Jln Sultan, Ismail
Kuala Lumpur, Malaysia 5025010 - 15
+61 2 8103 3124
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UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +220% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Virtual Assistant38% Legal Outsourcing25% Payment Processing +112% Data Entry & ProcessingSee all 3 projectsDaythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.
Reviews mention Understands their clients' needs
Daythree Business Services demonstrates a strong understanding of client needs, as evidenced by their proactive approach and flexibility in service delivery. Clients noted that the management team engages thoughtfully in discussions about business requirements, fostering a strategic partnership rather than a traditional client-vendor relationship. This collaboration has led to effective communication and successful outcomes, although there is room for improvement in managing high interaction volumes and workforce management.-
BPO & Call Centre Services for Digital Financial Institution
4.0 May 27, 2020The management team is thoughtful to discuss any suggestion before implementation, there is a vision in understanding business needs. Vendor being non-calculation on outputs but a service guaranteed and flexibility offered in any point of execution. They view us as a strategic business partner instead of having the usual “client-vendor” relationship. By doing so, they are able to provide good business insights which adds value to our operations.
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Industry Experience
Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.
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Financial services Telecommunications Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchDaythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Subang Jaya, Malaysia
Services provided
10% Back Office Outsourcing25% Application Management & Support20% API Development +615% DevOps Managed Services10% Microservices Architecture Services5% E-Commerce Development5% IT Managed Services5% Mobile App Development5% RecruitingFocus Areas
25% Virtual Assistant25% Writing & Content Creation Outsourcing20% Data Entry & Processing +215% Claims Processing15% Payment ProcessingKalsym Systems , an Application Management & Support company, was founded in 2012. The small team specializes in Application Management & Support and API Development.
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$5,000+$100 - $149 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
12% Back Office Outsourcing28% Customer Service Outsourcing20% Corporate Training & Coaching +610% HR Outsourcing10% IT Managed Services10% PEO/Employee Leasing5% Recruiting3% Staffing2% HR ConsultingFocus Areas
17% Virtual Assistant66% Legal Outsourcing17% Data Entry & ProcessingBrandt International is a Customer Service Outsourcing company. Headquartered in Kuala Lumpur, Malaysia, the team provides Customer Service Outsourcing and Corporate Training & Coaching.
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$5,000+$100 - $149 / hr50 - 249Petaling Jaya, Malaysia
Services provided
30% Back Office Outsourcing30% Call Center Services20% AI Agents +120% Email MarketingFocus Areas
100% Virtual AssistantCALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantScutwork.co is a Back Office Outsourcing company established in 2019. Their team focuses on Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantSmall Back Office Outsourcing company Lionsworld Business Centre Sdn. Bhd., is in Kuala Lumpur, Malaysia. The team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed10,000+Petaling Jaya, Malaysia
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +315% Call Center Services5% Engineering5% HR ConsultingFocus Areas
25% Virtual Assistant20% Data Entry & Processing15% Claims Processing +315% Payment Processing15% Writing & Content Creation Outsourcing10% Legal OutsourcingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Understands their clients' needs
Client feedback highlights Emapta's strong understanding of their needs, as evidenced by their prompt and insightful responses during initial consultations. A client noted that the Emapta consultant was 'instantly able to understand the challenges and opportunities' of their project, which was pivotal in their selection. The inclusive management style and effective communication further reinforced this sentiment, leading to a successful project outcome with fully booked services within eight weeks.-
Website Dev for Health Care Provider
5.0 Oct 25, 2020They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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List of the Top 2 Malaysia Virtual Assistant Companies
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
10% Back Office Outsourcing20% Virtual Assistant90% Other -
UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Ability to deliver
27.4/40.013/20 Reviews6/10 Clients & Experience8.5/10 Market PresenceService focus
20% Back Office Outsourcing25% Virtual Assistant80% Other -
$5,000+$50 - $99 / hr10 - 49Subang Jaya, Malaysia
Ability to deliver
8.4/40.00/20 Reviews3.1/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing25% Virtual Assistant90% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
12% Back Office Outsourcing17% Virtual Assistant88% Other -
$5,000+$100 - $149 / hr50 - 249Petaling Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing100% Virtual Assistant70% Other -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
UndisclosedUndisclosed10,000+Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing25% Virtual Assistant75% Other -
UndisclosedUndisclosed1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
31.8/40.018.2/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
15% Back Office Outsourcing20% Virtual Assistant85% Other
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