Back Office Outsourcing PROJECT HIGHLIGHT
Top Back Office Outsourcing Companies in Monterrey
10 Companies
List of the Top Monterrey Back Office Outsourcing Service Providers
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Monterrey, MexicoServices provided
10% Back Office Outsourcing60% Customer Service Outsourcing30% Call Center ServicesSimply Contact is a Business Process Outsourcing company specializing in back office services and remote office support. Their reviews highlight a consistent theme of high-quality customer service and operational efficiency, with clients noting a 30% improvement in response times and a 25% boost in efficiency. 100% of reviewers praised Simply Contact for their seamless integration and commitment to quality.
3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Simply Contact is generally perceived as offering good value for money, with multiple clients highlighting their competitive pricing relative to the quality of service provided. For instance, one client noted they selected Simply Contact due to 'good value for cost,' while another emphasized that their pricing fit within budget constraints. However, some feedback indicated room for improvement in their pricing strategy. Overall, clients express satisfaction with the balance between cost and service quality, citing effective support and responsiveness.
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More responsive than most other service providers
Simply Contact is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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UndisclosedUndisclosed1,000 - 9,999Serves Monterrey, MexicoServices provided
40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +2 services10% Customer Service Outsourcing10% IT Staff AugmentationSatellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.
0 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for AdTech Company
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients have praised Satellite Office for their transparency regarding costs and the overall value they provide. One client noted a significant reduction in overheads, allowing for better resource allocation and efficiency, stating they have spent approximately $500,000 annually since 2018. The partnership has been characterized by effective communication and a commitment to client needs, with one client emphasizing that Satellite Office has become a true partner rather than just a service provider.
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More responsive than most other service providers
Satellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr50 - 249Serves Monterrey, MexicoServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionTECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.
Reviews mention Receptive
Clients have expressed high satisfaction with TECHSPEED INC's receptiveness, highlighting their adaptability and proactive communication. One client noted their 'excellent project management' and ability to swiftly scale operations, stating that the team became an 'extension of our staff.' Feedback loops were tight, allowing for timely issue resolution. The client's praise for team members Vidya and Sunil further underscores the company's strong engagement and responsiveness, although they suggested minor improvements in record-keeping.
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Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. TECHSPEED INC will remember anything you say. Ensure you have a process nailed down because they’re great at following directions.
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money across various projects. For instance, one client noted that their investment of $25,000–$50,000 yielded significant operational improvements, while another praised their ability to deliver high-quality results at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's cost-effectiveness and the quality of service provided, with many clients stating they would recommend TECHSPEED INC for its outstanding support and responsiveness.
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Unity Communications
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$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, MexicoServices provided
55% Back Office Outsourcing35% Customer Service Outsourcing10% Call Center ServicesUnity Communications is a Business Process Outsourcing (BPO) company specializing in back office services, administrative outsourcing, and remote office support. The reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly into client operations. Approximately 85% of reviewers commend their timely, effective communication and alignment with client goals, although some suggest improvements in transition processes and performance improvement plans. Unity Communications receives high praise for their cost-effective services and robust candidate recruitment.
Reviews mention Positive attitude
Clients consistently commend Unity Communications for their positive attitude and supportive approach. One client highlighted that Unity's team members are 'cheerful, upbeat, and positive' and emphasized the company's genuine care for their people. They noted that Unity not only met their expectations but also exceeded them, with a rep who became an integral part of their team. Overall, the sentiment reflects strong satisfaction with Unity's commitment to fostering a positive work environment.
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Customer Support Services for Private Equity Group
5.0 Mar 11, 2022They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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7 of 8 Back Office Outsourcing reviews are 5 stars6 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costBack Office Outsourcing PROJECT HIGHLIGHT
Billing Services for Mental Health Services Company
5.0 — Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. Read more
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Average Project Cost Breakdown
What Clients Have Said
Unity Communications has been consistently recognized for providing good value for money across various projects. Clients noted that their pricing fit well within budgets, with specific feedback highlighting cost-effectiveness, such as one client stating they achieved a 15% reduction in operational costs. Overall sentiment reflects satisfaction with the quality of service relative to the cost, reinforcing Unity's reputation as a reliable partner for outsourcing needs.
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More responsive than most other service providers
Unity Communications is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$5,000+$25 - $49 / hr10,000+Monterrey, Mexico
Services provided
30% Back Office Outsourcing30% Mobile App Development20% Custom Software Development +1 service20% Web DevelopmentSofttek is an IT service provider specializing in IT infrastructure and application system support services, including daily operation and maintenance. Their reviews highlight a successful, standardized project management process and a highly experienced delivery team. Feedback is overwhelmingly positive, with significant improvements in client satisfaction and work efficiency after engaging Softtek.
Average Project Cost Breakdown
What Clients Have Said
Clients commend Softtek for providing high-quality IT infrastructure services that deliver excellent value for money. One IT Director noted that Softtek's proven methodologies and experienced team significantly improved their operational efficiency and satisfaction with IT support. The project management process was highlighted as standardized and effective, ensuring smooth execution. Overall, clients perceive Softtek as a reliable partner capable of meeting their needs at a competitive price, with long-term collaboration being a common sentiment.
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Monterrey, MexicoServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesGrowth Hub is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across their reviews, they are consistently praised for their efficiency, accuracy, and quick turnaround, with 100% positive feedback. Clients highlight their ability to streamline processes and enhance data management, demonstrating a strong alignment with company values and delivering excellent value for the cost.
Reviews mention Collaborative
The feedback regarding Growth Hub's collaborative approach is overwhelmingly positive. Clients have noted the effectiveness of their communication, stating it felt like working with an in-house team. One client highlighted their use of a shared Slack channel, emphasizing the seamless collaboration. Additionally, the team's deep understanding of the client's business and ability to implement tailored strategies further reinforced the sentiment of a strong partnership.
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Appointment Setting for Financial Technology Company
5.0 Sep 21, 2022Very effective and collaborative. We share a slack chat and it is like working with people in your own team.
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4 of 4 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise Growth Hub for providing excellent value for money, noting that their pricing aligns well with budgets while delivering high-quality results. For instance, the Vice President of Portage Point Partners highlighted that Growth Hub offered 'good value for cost' and effectively automated processes, saving substantial internal hours. Similarly, the CEO of Pollen VC emphasized that Growth Hub exceeded expectations, making them a trusted advisor at a reasonable investment. Overall, the sentiment regarding cost and value is overwhelmingly positive.
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$10,000+< $25 / hr250 - 999Serves Monterrey, MexicoServices provided
30% Back Office Outsourcing40% Call Center Services30% Customer Service OutsourcingBig Outsource is a Business Process Outsourcing company that specializes in providing remote back office solutions and administrative support services. With approximately 90% of client feedback being positive, their expertise in enhancing operational efficiency and customer satisfaction is consistently praised. Reviewers frequently highlight Big Outsource's professionalism, adaptability, and commitment to high-quality service.
Reviews mention Detail-oriented
Clients frequently commend Big Outsource for their attention to detail and commitment to quality. One client highlighted their 'unwavering dedication to delivering high-quality services' and noted their 'impressive' accuracy and quick turnaround times. Another client praised their 'commitment to excellence' and their ability to tailor services while maintaining a focus on detail. Overall, the sentiment surrounding Big Outsource's detail-oriented approach is overwhelmingly positive, with clients expressing high satisfaction with the results.
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Data Entry Process Services for Educational Company
5.0 Aug 5, 2023Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Big Outsource's competitive pricing and excellent value for money, noting that their costs align well with project budgets. Feedback from multiple clients emphasizes the company's ability to deliver high-quality services efficiently, leading to significant improvements in operational metrics. For instance, one client remarked on the substantial reduction in customer response times and a notable increase in customer satisfaction, attributing these successes to Big Outsource's effective support at a reasonable cost.
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5 of 5 reviews are 5 stars3 new reviews for Back Office Outsourcing services$50,000 – $199,999 avg. project costReviewed 5 times in the past 6 months
In the past six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and professionalism. Notably, clients reported significant improvements in operational efficiency, such as a reduction in customer inquiry response times from 18 hours to under 3 hours and a 40% decrease in appointment scheduling turnaround. Clients appreciated the tailored approach and the seamless integration of assistants into their teams. Suggestions for improvement included expanding creative support and enhancing onboarding processes.
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More responsive than most other service providers
Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr1,000 - 9,999Serves Monterrey, MexicoServices provided
20% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +2 services10% Content Moderation Services10% Data Annotation ServicesHugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.
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Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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1 of 2 Back Office Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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$25,000+$25 - $49 / hr50 - 249Monterrey, Mexico
Services provided
100% Back Office OutsourcingSegoso Caribbean is a Back Office Outsourcing company in Montego Bay, Jamaica and Monterrey, Mexico. They specialize in Back Office Outsourcing and were founded in 2021.
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UndisclosedUndisclosed1,000 - 9,999San Pedro Garza García, Mexico
Services provided
19% Back Office Outsourcing41% Call Center Services29% Customer Service Outsourcing +1 service11% Sales OutsourcingHeadquartered in Mississauga, Canada and Montréal, Canada, ContactPoint360 is a large call center service. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Santa Catarina, Mexico
Services provided
15% Back Office Outsourcing25% Email Marketing25% Social Media Marketing +2 services20% Call Center Services15% Customer Service OutsourcingOne Contact by Grupo Migesa is an Email Marketing company. They are located in Santa Catarina, Mexico and have midsize team. They offer Email Marketing and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Monterrey, Mexico
Services provided
30% Back Office Outsourcing45% Business Consulting25% Market ResearchHelixx BPO SA de CV, a Business Consulting company, was launched in 2013. The team offers Business Consulting and Back Office Outsourcing and is based in Monterrey, Mexico.
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$1,000+< $25 / hr50 - 249Monterrey, Mexico
Services provided
40% Back Office Outsourcing15% HR Consulting15% HR Outsourcing +2 services15% Recruiting15% StaffingSAS EMPRESARIAL is a Back Office Outsourcing company. Based in Monterrey, Mexico, their midsize team specializes in Back Office Outsourcing and Staffing. The agency was established in 1982.
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Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves Monterrey, MexicoServices provided
20% Back Office Outsourcing40% Finance & Accounting Outsourcing (FAO)15% Recruitment Process Outsourcing +2 services15% Staffing10% AccountingCloud Accountant Staffing specializes in providing staffing solutions for accounting and bookkeeping roles, with a strong focus on cultural alignment and cost-effective measures. Across their reviews, 100% of clients praised their responsiveness and ability to deliver qualified candidates on time, while 87% highlighted their impressive project management and communication skills. The company is noted for its smooth onboarding processes and reliable, skilled staff placements.
Reviews mention Reliable
Clients consistently commend Cloud Accountant Staffing for their reliability and effective communication. One CEO highlighted their 'reliable screening process' that aligns candidates with company values. An Operations Manager noted their dependable response times, stating that they can typically begin interviews within 1-2 weeks of a request. Overall, feedback reflects a strong sentiment of reliability, with clients appreciating timely deliveries and consistent support throughout the staffing process.
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Recruitment Process & Staffing for Accounting Firm
5.0 Jan 23, 2025CAS is very reliable in their communication; considering the nature of staffing, I don't put deadlines on this work, but when a position needs to be filled, we can typically start interviewing within 1-2 weeks of a request being submitted. Most candidates have a reasonable start time, and I've never had to wait longer than a month between offering a candidate a role and their start date.
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Staffing Services for CPA Firm
5.0 Jan 31, 2025Requested accountants were staffed in 2 weeks to 4 months depending on level requested - staff(2 weeks) or manager(4 months). They are very good with communication and keep their promises.
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Staffing Services for Accounting Company
4.0 Feb 14, 2025Yes, they deliver what's been promised. Thry have a reliable screening process that not just ensures a match of what we needed to get the job done but also of what our values are in the company.
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Cloud Accountant Staffing's excellent value for money, citing 'pricing fit our budget' and 'good value for cost' as key reasons for selection. Reviewers noted their efficient staffing process and responsiveness, indicating that the services provided meet or exceed expectations without straining financial resources. One client remarked on the 'quality candidates' and 'great culture fit,' emphasizing the balance of affordability and quality in their offerings.
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13 of 14 reviews are 5 stars$10,000 – $49,000 avg. project costReviewed 14 times in the past 6 months
In the last six months, Cloud Accountant Staffing has received overwhelmingly positive feedback from clients, highlighting their effective communication, responsiveness, and quality of candidates. Clients noted successful hires and smooth onboarding processes, with one stating, "They deliver what's been promised," and another praising their "passion for people" and commitment to client success. Areas for improvement were minimal, with the majority of clients expressing satisfaction with their services.
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Undisclosed< $25 / hr1,000 - 9,999Serves Monterrey, MexicoServices provided
30% Back Office Outsourcing50% Customer Service Outsourcing10% Content Moderation Services +1 service10% Data Annotation ServicesOur cost effective, customizable, and flexible outsourcing solutions quickly optimize your business operations. With the support of a dedicated customer service or back-office team you can
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UndisclosedUndisclosed2 - 9San Pedro Garza García, Mexico
Services provided
20% Back Office Outsourcing60% Video Production20% Logistics & Supply Chain ConsultingFilm in Mexico is a video production company headquartered in San Pedro Garza García, Mexico. They provide Video Production and Back Office Outsourcing and were established in 2000.
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UndisclosedUndisclosed10 - 49Monterrey, Mexico
Services provided
30% Back Office Outsourcing50% CRM Consulting and SI20% Customer Service OutsourcingSmall CRM consulting and SI company Dialect Teleservices SA de CV, is headquartered in Monterrey, Mexico. The team provides CRM consulting and SI and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Monterrey, Mexico
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% IT Managed Services20% SMS MarketingLaunched in 2004, Secreweb SA De CV is an IT managed services company. Their services include IT managed services and Call Center Services.
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List of the Top 2 Monterrey Back Office Outsourcing Service Providers
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$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, Mexico
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$5,000+$25 - $49 / hr10,000+Monterrey, Mexico
Ability to deliver
26.9/40.014.6/20 Reviews2.3/10 Clients & Experience10/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$25,000+$25 - $49 / hr50 - 249Monterrey, Mexico
Ability to deliver
5.1/40.00/20 Reviews0/10 Clients & Experience5.1/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999San Pedro Garza García, Mexico
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
19% Back Office Outsourcing81% Other -
$1,000+< $25 / hr250 - 999Santa Catarina, Mexico
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Monterrey, Mexico
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Monterrey, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9San Pedro Garza García, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Monterrey, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Monterrey, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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