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Top Answering Service in North Macedonia

Ratings Updated: April 4, 2026
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1 Leaders 6 Contenders

7 Companies

Country: North Macedonia
Inbound Services: Answering services

List of the Top North Macedonia Answering Services Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves North Macedonia

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Reviews mention Exceptional performance

    VoiceNation has received exceptional feedback from clients, highlighting their outstanding customer service and effective communication. One client noted, "Their customer service has been great...always available and efficient," while another stated, "Clients love the service, saying it makes us look professional and organized." The consistent praise for responsiveness and professionalism underscores VoiceNation's commitment to client satisfaction, making them a trusted partner for businesses seeking reliable call management solutions.
    • 24/7 Answering Services for Life Coaching Company
      5.0 Feb 26, 2019

      They immediately started providing their service after our first payment, and they’re available 24/7. Even when we had a winter storm, they were still working. Their customer service is incredible, and they’re always energetic and willing to answer my questions.

      Read Full Review
    • Call Center Services for Medical Staffing and Recruiting Co.
      5.0 Apr 8, 2022

      What they do is very valuable for us because it allows us to not hire a receptionist or handle these calls ourselves. As a small management staff of four people that manages over 200 people, it’s impossible for us to field all the calls we get. VoiceNation does this flawlessly 99.9% of the time, saving us a lot of work, effort, and headache. They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly.

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    Read All Reviews
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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  • Taskforce BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Bitola, North Macedonia

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    100% Answering services

    Taskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.

    See all 3 projects

    Reviews mention Reasonable pricing

    Clients have expressed satisfaction with Taskforce BPO's pricing, describing it as reasonable and in line with expectations. One reviewer noted that their billing was consistent with what was anticipated, while another highlighted the cost savings of $800 per month. Overall, the sentiment regarding pricing is positive, with clients appreciating both the value and the quality of service provided.
    • Business Processes Support for Business Firm
      5.0 Nov 2, 2017

      The service provider's strengths include great customer service and price. Their pricing is considered a strong point, making them more favorable compared to other vendors.

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    3 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation & Customer Support for Retail Company

    5.0 — Read more
    Read 3 Reviews

    View projects from:

    Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)

    Bitola, North Macedonia

    Keops Complex, Bul. Vasko Karangelevski br. 31
    Bitola, North Macedonia 7000

    76 - 100

    See All Locations (2)
    View Profile
  • Agile Pro Solutions Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Skopje, North Macedonia

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    15% Cybersecurity
    10% IT Managed Services
    5% Document Digitization & Management

    Focus Areas

    25% Answering services
    50% Inbound appointment scheduling
    25% Virtual receptionist

    Agile Pro Solutions, a Sales Outsourcing company, was launched in 2020. They provides Sales Outsourcing and Call Center Services.

    Read more

    Skopje, North Macedonia

    Kiro Gligorov
    Skopje, North Macedonia 1000

    151 - 200

    See All Locations (2)
    View Profile
  • Bright Campaigns Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Ohrid, North Macedonia

    Services provided

    70% Call Center Services
    6% Logo
    6% Pay Per Click +3
    6% Print Design
    6% Sales Outsourcing
    6% Web Design

    Focus Areas

    15% Answering services
    70% Virtual receptionist
    15% Inbound appointment scheduling

    Bright Campaigns, a call center, provides Call Center Services and Pay Per Click. The company is in Ohrid, North Macedonia.

    Read more
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  • SALES MATIC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Prilep, North Macedonia

    Services provided

    20% Call Center Services
    20% Custom Software Development
    20% Sales Outsourcing +2
    20% Social Media Marketing
    20% Web Development

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    Established in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.

    Read more

    Prilep, North Macedonia

    Lece Koteski
    Prilep, North Macedonia

    76 - 100

    See All Locations (2)
    View Profile
  • OptaVista Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    2 - 9
    Ohrid, North Macedonia

    Services provided

    10% Call Center Services
    20% Web Development
    10% Back Office Outsourcing +6
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% UX/UI Design
    10% Web Design

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    OptaVista is a small web development firm in Sheridan, Wyoming and Ohrid, North Macedonia. Their services include Web Development and Digital Strategy.

    Read more

    Ohrid, North Macedonia

    Nikola Karev
    Ohrid, North Macedonia 6000

    2 - 5

    +38975207121

    See All Locations (2)
    View Profile
  • Emapta Logotype

    4.7 3 reviews
    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Services provided

    15% Call Center Services
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +3
    25% IT Staff Augmentation
    5% Engineering
    5% HR Consulting

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

    See all 3 projects

    Reviews mention Puts the customer first

    Emapta consistently prioritizes customer needs, as highlighted by a client who praised their responsive and approachable consultants. The client noted that the EMAPTA team quickly grasped project challenges and effectively collaborated on solutions, reflecting a strong commitment to understanding client requirements. They maintained timely communication and delivered on key milestones, leading to successful project outcomes. Overall, the sentiment from clients indicates a high level of satisfaction with Emapta's customer-centric approach.
    • Website Dev for Health Care Provider
      5.0 Oct 25, 2020

      The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges.

      Read Full Review
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    Industry Experience

    Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.

    Read All Reviews

    Select Industry to see insights

    Other Industry Healthcare Energy & natural resources

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
    Read All Reviews

    Skopje, North Macedonia

    14 Boulevard Partizanski Odredi
    Skopje, North Macedonia 1000

    21 - 30

    +389 2 307 0000

    See All Locations (19)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    85% Answering services
    10% Inbound appointment scheduling
    5% Virtual receptionist

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Skopje, North Macedonia

    Maksim Gorki 13, 1000 Skopje, North Macedonia
    Skopje, North Macedonia 1000

    101 - 150

    (+43) 69912752539

    See All Locations (52)
    View Profile

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1 Taskforce BPO

List of the Top 1 North Macedonia Answering Services Companies

  1. Taskforce BPO Logotype

    Taskforce BPO

    $1,000+
    < $25 / hr
    50 - 249
    Bitola, North Macedonia

    Ability to deliver

    29.4/40.0
    16.2/20 Reviews
    3.8/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    25% Call Center Services
    100% Answering services
    75% Other
    View Profile Visit Website
  2. Agile Pro Solutions Logotype

    Agile Pro Solutions

    $5,000+
    < $25 / hr
    50 - 249
    Skopje, North Macedonia

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    25% Answering services
    75% Other
    View Profile Visit Website
  3. Bright Campaigns Logotype

    Bright Campaigns

    $5,000+
    < $25 / hr
    50 - 249
    Ohrid, North Macedonia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    70% Call Center Services
    15% Answering services
    30% Other
    View Profile Visit Website
  4. SALES MATIC Logotype

    SALES MATIC

    $1,000+
    < $25 / hr
    50 - 249
    Prilep, North Macedonia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    30% Answering services
    80% Other
    View Profile Visit Website
  5. OptaVista Logotype

    OptaVista

    $5,000+
    < $25 / hr
    2 - 9
    Ohrid, North Macedonia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    35% Answering services
    90% Other
    View Profile Visit Website
  6. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Answering services
    85% Other
    View Profile Visit Website
  7. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    85% Answering services
    77% Other
    View Profile Visit Website

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Specialties

Telemarketing Sales Outsourcing Appointment Setting Answering Services Order Processing Third Party Verification Lead Generation Virtual Receptionist Inbound Appointment Setting
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