Top Call Center Services & Voice Services in Tokyo
14 Companies
2 Leaders 12 Contenders
List of the Top Tokyo Call Center Companies & Voice Services
Sponsored
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- $100,000+
- Undisclosed
- 10,000+
- Yokohama, Japan
Services provided
- 10% Call Center Services
- 60% Customer Service Outsourcing
- 20% Sales Outsourcing +1 service
- 10% Business Consulting
Call Centers reviews summaryTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
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- Reviews mention "easy to work with"
- Reviews mention "creative"
- Reviews mention "communicative"
- Reviews mention "accommodating"
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- $100,000+
- Undisclosed
- 10 - 49
- 港区, Japan
Services provided
- 30% Customer Service Outsourcing
- 30% Sales Outsourcing
- 20% Back Office Outsourcing +2 services
- 10% Pay Per Click
- 10% Search Engine Optimization
Call Centers reviews summarySwivelt offers B2B marketing services for brand awareness and CRM tool implementation. Reviews highlight their effectiveness in increasing brand awareness and generating leads, as well as creating efficient sales tools. Clients commend their experience, quality of work, and friendly, communicative team.
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- Reviews mention "creative"
- Completed projects in 2 countries
- Reviews mention "communicative"
- Reviews mention "high-quality work"
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- $100,000+
- $100 - $149 / hr
- 10 - 49
- Chiyoda City, Japan
Services provided
- 70% Sales Outsourcing
- 15% Engineering
- 15% Marketing Strategy
Sales Outsourcing company BYG Advantage is headquartered in New York, New York and Singapore, Singapore. Founded in 2010, the team provides Sales Outsourcing and Marketing Strategy.
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- Undisclosed
- Undisclosed
- 10,000+
- Minato City, Japan
Services provided
- 23% Call Center Services
- 33% Customer Service Outsourcing
- 15% Sales Outsourcing +17 services
- 5% Back Office Outsourcing
- 5% Business Consulting
- 5% Finance & Accounting Outsourcing (FAO)
- 1% AI Development
- 1% BI & Big Data Consulting & SI
- 1% CRM Consulting and SI
- 1% Custom Software Development
- 1% Digital Strategy
- 1% Graphic Design
- 1% HR Consulting
- 1% Mobile App Development
- 1% Transcription
- 1% Translation
- 1% UX/UI Design
- 1% Unified Communications Consulting & SI
- 1% Web Design
- 1% Web Development
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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- $1,000+
- $25 - $49 / hr
- 250 - 999
- Shinjuku City, Japan
Services provided
- 50% Call Center Services
- 50% Other
Established in 1994, Tele-net Corporation is a phone answering service. Based in Shinjuku City, Japan and Cebu City, Philippines, the team focuses on Call Center Services.
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- $1,000+
- < $25 / hr
- 50 - 249
- Shinjuku City, Japan
Services provided
- 70% Call Center Services
- 30% Business Consulting
Launched in 1992, TMJ is a midsize call center in Shinjuku City, Japan. Their team provides Call Center Services and Business Consulting.
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- $1,000+
- < $25 / hr
- 10 - 49
- Shinjuku City, Japan
Services provided
- 70% Call Center Services
- 20% CRM Consulting and SI
- 10% Print Design
AGREX is a call center launched in 1965. The team offers Call Center Services and CRM consulting and SI and is in Shinjuku City, Japan.
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- $1,000+
- < $25 / hr
- 50 - 249
- Bunkyo City, Japan
Services provided
- 70% Call Center Services
- 30% Mobile App Development
InSure, a midsize telephone answering service, is located in Bunkyo City, Japan. The team provides Call Center Services and Mobile App Development.
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- $1,000+
- < $25 / hr
- 10 - 49
- Chuo City, Japan
Services provided
- 50% Call Center Services
- 30% HR Consulting
- 20% Broadcast Video
IPS is an answering service company established in 1991. The team offers Call Center Services and HR Consulting.
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- $1,000+
- $100 - $149 / hr
- 10 - 49
- Minato City, Japan
Services provided
- 30% Advertising
- 20% Social Media Marketing
- 10% Content Marketing +4 services
- 10% Conversion Optimization
- 10% Digital Strategy
- 10% Environmental Consulting
- 10% Sales Outsourcing
Founded in 2010, Next Level Japan is an Advertising company. The small team offers Advertising and Social Media Marketing.
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- $5,000+
- $100 - $149 / hr
- 250 - 999
- Shibuya City, Japan
Services provided
- 20% Call Center Services
- 20% Advertising
- 20% BI & Big Data Consulting & SI +2 services
- 20% Marketing Strategy
- 20% Social Media Marketing
Call Centers reviews summaryVerticurl offers services that include increasing productivity, redirecting resources, focusing on critical strategies, and reducing costs for businesses. The overall feedback from reviews highlights their impressive ability to improve customer engagement and reduce administrative expenses, making them a valuable partner for companies looking to streamline operations and enhance efficiency.
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- $1,000+
- < $25 / hr
- 250 - 999
- Shinjuku City, Japan
Services provided
- 100% Call Center Services
Answering service company tele-net corp. Is based in Shinjuku City, Japan and Fukuoka, Japan. They provide Call Center Services.
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- $1,000+
- < $25 / hr
- 50 - 249
- Minato City, Japan
Services provided
- 10% Call Center Services
- 20% Digital Strategy
- 20% IT Managed Services +4 services
- 15% Back Office Outsourcing
- 15% Business Consulting
- 10% Customer Service Outsourcing
- 10% IoT Development
Based in Minato City, Japan, Toppan Forms is a Digital Strategy company. The team provides Digital Strategy and IT managed services.
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- $10,000+
- Undisclosed
- 250 - 999
- Chuo City, Japan
Services provided
- 30% Call Center Services
- 35% Email Marketing
- 20% Marketing Strategy +2 services
- 10% Conversion Optimization
- 5% Sales Outsourcing
MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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Build My Project BriefClutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 TDCX
- 2 Swivelt
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Tokyo Call Center Companies & Voice Services
-
- $100,000+
- Undisclosed
- 10,000+
- Yokohama, Japan
Ability to deliver
30.6/40.0- 17 Reviews
- 4.5 Clients & Experience
- 9.1 Market Presence
Service focus
- 10% Call Center Services
- 20% Sales Outsourcing
- 70% Other
-
- $100,000+
- Undisclosed
- 10 - 49
- 港区, Japan
Ability to deliver
22.5/40.0- 16.2 Reviews
- 1.3 Clients & Experience
- 5 Market Presence
Service focus
- 30% Sales Outsourcing
- 70% Other
Contenders Breakdown
-
- $100,000+
- $100 - $149 / hr
- 10 - 49
- Chiyoda City, Japan
Ability to deliver
13.2/40.0- 0 Reviews
- 8.5 Clients & Experience
- 4.7 Market Presence
Service focus
- 70% Sales Outsourcing
- 30% Other
-
- Undisclosed
- Undisclosed
- 10,000+
- Minato City, Japan
Ability to deliver
7.2/40.0- 0 Reviews
- 0 Clients & Experience
- 7.2 Market Presence
Service focus
- 23% Call Center Services
- 15% Sales Outsourcing
- 62% Other
-
- $1,000+
- $25 - $49 / hr
- 250 - 999
- Shinjuku City, Japan
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 50% Call Center Services
- 50% Other
-
- $1,000+
- < $25 / hr
- 50 - 249
- Shinjuku City, Japan
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 70% Call Center Services
- 30% Other
-
- $1,000+
- < $25 / hr
- 10 - 49
- Shinjuku City, Japan
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 70% Call Center Services
- 30% Other
-
- $1,000+
- < $25 / hr
- 50 - 249
- Bunkyo City, Japan
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 70% Call Center Services
- 30% Other
-
- $1,000+
- < $25 / hr
- 10 - 49
- Chuo City, Japan
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 50% Call Center Services
- 50% Other
-
- $1,000+
- $100 - $149 / hr
- 10 - 49
- Minato City, Japan
Ability to deliver
5.2/40.0- 0 Reviews
- 0 Clients & Experience
- 5.2 Market Presence
Service focus
- 10% Sales Outsourcing
- 90% Other
-
- $5,000+
- $100 - $149 / hr
- 250 - 999
- Shibuya City, Japan
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 20% Call Center Services
- 80% Other
-
- $1,000+
- < $25 / hr
- 250 - 999
- Shinjuku City, Japan
Ability to deliver
4.6/40.0- 0 Reviews
- 0 Clients & Experience
- 4.6 Market Presence
Service focus
- 100% Call Center Services
-
- $1,000+
- < $25 / hr
- 50 - 249
- Minato City, Japan
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 10% Call Center Services
- 90% Other
-
- $10,000+
- Undisclosed
- 250 - 999
- Chuo City, Japan
Ability to deliver
5.7/40.0- 0 Reviews
- 0 Clients & Experience
- 5.7 Market Presence
Service focus
- 30% Call Center Services
- 5% Sales Outsourcing
- 65% Other