Top Call Center Services & Voice Services in Tokyo
3 Leaders 13 Contenders
16 Companies
List of the Top Tokyo Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Tokyo, JapanServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Reviews mention Exceeds expectations
Client feedback regarding Assistring LLC consistently highlights their ability to exceed expectations across various projects. For instance, WHSmith noted significant improvements in customer satisfaction and operational efficiency, stating, "they exceeded our expectations" through exceptional service and innovative solutions. Similarly, Krispy Kreme emphasized their impressive performance and commitment to quality, achieving remarkable success in enhancing customer experience. Overall, clients commend Assistring LLC for their effective communication, adaptability, and dedication to delivering results that surpass initial goals.-
Call Center Services for Wholesale Retail Company
5.0 Oct 12, 2024Assistring LLC has the best performance. Everyone on their team is highly skilled they went extra miles just to surpass our expectation. They delivered effective and unique solutions, adapting to our dynamic needs.
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Call Center Services for Insurance Services Company
5.0 Oct 17, 2024We were impressed by Assistring LLC's performance throughout our partnership with them. Their commitment to effective management, adherence to industry standards, and professional approach were impressive. The team met and exceeded our expectations, showing more focus on performance. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them.
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Call Center Services for Insurance Services Company
5.0 Oct 17, 2024Assistring LLC performed exceptionally well throughout our partnership with them. Their team exceeded our expectations in all aspects of the project. However, there is always room for improvement. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.
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Call Center Services for Party Goods Retailer
5.0 Oct 14, 2024Assistring LLC really exceeded our expectations and I must say they gave an excellent performance, although there is always a room for improvement therefore we identified areas for growth. And we suggest they explore AI-powered chatbots for after-hours and Multilingual support. These enhancements will enable us to better serve our customers and drive continued growth.
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10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+Undisclosed10,000+Yokohama, Japan
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
See All Locations (18)Yokohama, Japan
1-7 Kinko-cho, Kanagawa-ku, Yokohama city, Kanagawa, Japan, 24th Floor DIA Building
Yokohama, Japan 221-0056501 - 750
815017459596
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$100,000+Undisclosed10 - 49港区, Japan
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Industry Experience
Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.Was this helpful?
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See All Locations (16)港区, Japan
Shinbashi-tokyu Bld.3F, 4-21-3, Shimbashi, Minato-ku
港区, Japan 105-000410 - 15
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$1,000+$100 - $149 / hr10 - 49Minato City, Japan
Services provided
25% Advertising25% Social Media Marketing20% Conversion Optimization +3 services10% Content Marketing10% Digital Strategy10% Sales OutsourcingSee all 2 projectsNext Level Japan is a digital marketing company specializing in social media management and brand development. They have received overwhelmingly positive feedback, with 100% of reviewers highlighting their strong alignment with client goals and exceptional project management. Clients commend their strategic partnership approach, citing impressive outcomes such as increased engagement and brand recognition.
Industry Experience
Next Level Japan excels in eCommerce and consumer products, offering comprehensive branding and marketing solutions. In the eCommerce sector, they effectively rebuilt brands, enhanced visibility, and optimized advertising strategies, achieving strong engagement and sales growth. In consumer products, they successfully operated social media channels, driving follower growth and revenue. Clients appreciate their proactive communication and data-driven approach, making them a strategic partner in establishing impactful market presence across these industries.
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eCommerce Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Next Level Japan's exceptional value for money, citing their effective project management and strategic insights. For instance, one client noted the company's ability to deliver tasks on time while adapting to evolving needs, reinforcing a strong return on ad spend. Another client appreciated the alignment of company values and the overall collaboration, indicating that the partnership felt more like a strategic alliance than a mere service arrangement. Overall, the sentiment reflects satisfaction with pricing relative to the quality of service provided.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Tokyo praise Next Level Japan for their expertise in social media management, including organic and paid campaigns on Instagram and LINE, resulting in increased engagement, follower growth, and revenue. They appreciate their timely delivery and alignment with client goals.Read Local ReviewsWas this helpful?
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$100,000+$100 - $149 / hr10 - 49Chiyoda City, Japan
Services provided
70% Sales Outsourcing30% Marketing StrategyBYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
Read moreSee All Locations (8)Chiyoda City, Japan
20F Marunouchi Trust Tower, 1-8-3 Marunouchi Chiyoda-ku
Chiyoda City, Japan 100-00052 - 5
+81 80-9667-8008
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UndisclosedUndisclosed10,000+Minato City, Japan
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Minato City, Japan
6F-7F ACN Shibadaimon Building, 2-2-1 Shiba Daimon Minato-Ku, Tokyo
Minato City, Japan 105-001250 - 75
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$1,000+< $25 / hr10,000+Shinjuku City, Japan
Services provided
35% Call Center Services35% Business Consulting30% StaffingTMJ, Inc. Is a Business Consulting company. Founded in 1992, their team specializes in Business Consulting and Call Center Services.
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$25,000+Undisclosed10 - 49Chiyoda City, Japan
Services provided
50% Sales Outsourcing25% Translation10% Direct Marketing +2 services10% Product Marketing5% Market ResearchManies Group Co., Ltd. Is a small Sales Outsourcing company in Chiyoda City, Japan. The team provides Sales Outsourcing and Translation.
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$1,000+< $25 / hr10 - 49Shinjuku City, Japan
Services provided
70% Call Center Services20% CRM Consulting and SI10% Print DesignAGREX is a call center launched in 1965. The team offers Call Center Services and CRM consulting and SI and is in Shinjuku City, Japan.
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$1,000+< $25 / hr50 - 249Bunkyo City, Japan
Services provided
70% Call Center Services30% Mobile App DevelopmentInSure, a midsize telephone answering service, is located in Bunkyo City, Japan. The team provides Call Center Services and Mobile App Development.
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$50,000+$200 - $300 / hr50 - 249Koto City, Japan
Services provided
20% Call Center Services20% AI Consulting20% Application Testing +2 services20% Blockchain20% CybersecurityCybersecurity company Indo-Sakura Software Pvt Ltd was established in 2006. The agency focuses on Cybersecurity and Blockchain.
Read moreSee All Locations (2)Koto City, Japan
Japan, 〒135-0016 Tokyo, Koto City, Toyo, 3 Chome−5−5 7階
Koto City, Japan 135-001676 - 100
+81 3-5633-7776
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$1,000+< $25 / hr10 - 49Chuo City, Japan
Services provided
50% Call Center Services30% HR Consulting20% Broadcast VideoIPS is an answering service company established in 1991. The team offers Call Center Services and HR Consulting.
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$5,000+$100 - $149 / hr250 - 999Shibuya City, Japan
Services provided
20% Call Center Services20% Advertising20% BI & Big Data Consulting & SI +2 services20% Marketing Strategy20% Social Media MarketingSee all 1 projectsVerticurl offers services that include increasing productivity, redirecting resources, focusing on critical strategies, and reducing costs for businesses. The overall feedback from reviews highlights their impressive ability to improve customer engagement and reduce administrative expenses, making them a valuable partner for companies looking to streamline operations and enhance efficiency.
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$1,000+< $25 / hr250 - 999Shinjuku City, Japan
Services provided
100% Call Center ServicesAnswering service company tele-net corp. Is based in Shinjuku City, Japan and Fukuoka, Japan. They provide Call Center Services.
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UndisclosedUndisclosed10 - 49Shibuya, Japan
Services provided
25% Back Office Outsourcing25% Direct Marketing25% Market Research +1 service25% Sales OutsourcingI&D Inc. Is a Direct Marketing company established in 1998. Their services include Direct Marketing and Market Research.
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Undisclosed$25 - $49 / hrFreelancerSetagaya City, Japan
Services provided
20% Corporate Photography20% Market Research20% Public Relations +2 services20% Sales Outsourcing20% Video ProductionAblueblue Agency, a PR company, was founded in 2012. They focuses on Public Relations and Market Research.
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$10,000+Undisclosed250 - 999Chuo City, Japan
Services provided
30% Call Center Services35% Email Marketing20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (8)Chuo City, Japan
NOF Nihonbashi Honcho Building 8F 2-7-1 Nihonbashi Honcho Chuo-ku
Chuo City, Japan 103-0023335.111.560
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List of the Top 3 Tokyo Call Center Companies & Voice Services
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$100,000+Undisclosed10,000+Yokohama, Japan
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$100,000+Undisclosed10 - 49港区, Japan
Ability to deliver
22.9/40.016.2/20 Reviews1.3/10 Clients & Experience5.3/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$100 - $149 / hr10 - 49Minato City, Japan
Ability to deliver
22.1/40.016.8/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$100,000+$100 - $149 / hr10 - 49Chiyoda City, Japan
Ability to deliver
13.2/40.00/20 Reviews8.5/10 Clients & Experience4.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed10,000+Minato City, Japan
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$1,000+< $25 / hr10,000+Shinjuku City, Japan
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
35% Call Center Services65% Other -
$25,000+Undisclosed10 - 49Chiyoda City, Japan
Ability to deliver
6.6/40.00/20 Reviews1.5/10 Clients & Experience5.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Shinjuku City, Japan
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+< $25 / hr50 - 249Bunkyo City, Japan
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
$50,000+$200 - $300 / hr50 - 249Koto City, Japan
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49Chuo City, Japan
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$100 - $149 / hr250 - 999Shibuya City, Japan
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr250 - 999Shinjuku City, Japan
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Shibuya, Japan
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
Undisclosed$25 - $49 / hrFreelancerSetagaya City, Japan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$10,000+Undisclosed250 - 999Chuo City, Japan
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services5% Sales Outsourcing65% Other
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