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Top Inbound Appointment Setting Companies in Jamaica

Ratings Updated: May 16, 2026
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3 Leaders 10 Contenders

13 Companies

Country: Jamaica
Inbound Services: Inbound appointment scheduling

List of the Top Jamaica Inbound Appointment Setting Providers

  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Montego Bay, Jamaica

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    40% Inbound appointment scheduling
    40% Answering services
    20% Virtual receptionist

    ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

    See all 6 projects

    Reviews mention Reliable

    The feedback regarding ContactPoint 360 emphasizes their reliability in project management. Clients noted that deliverables were completed on schedule, and the team responded promptly to adjustments. One client highlighted the organized approach and the consistent resolution of support requests, leading to improved customer feedback. Overall, the sentiment reflects a strong trust in their ability to manage communications effectively and adapt to client needs.
    • Back-Office/Customer Service Outsourcing for Software Dev Co
      5.0 Jan 12, 2026

      Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.

      Read Full Review
    Read All Reviews
    3 of 4 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    In the past six months, ContactPoint 360 has received positive feedback for their effective customer support and project management. Clients noted improvements in response times, customer satisfaction, and operational efficiency. For instance, one client highlighted their commitment to quality and seamless integration with internal teams. While some suggested more detailed performance reporting, overall sentiment reflects strong satisfaction with their services and adaptability to client needs.
    Read 4 Recent Reviews
    1 of 3 Call Center Services reviews are 5 stars
    3 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
    Read 3 Reviews

    View projects from:

    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Kingston, Jamaica

    Services provided

    35% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    40% Inbound appointment scheduling
    40% Answering services
    20% Virtual receptionist

    vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

    See all 1 projects

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

    Read All Reviews

    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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  • NICE Global Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Montego Bay, Jamaica

    Services provided

    45% Call Center Services
    30% Customer Service Outsourcing
    15% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    25% Inbound appointment scheduling
    75% Answering services

    NICE Global is a Contact Center Services provider specializing in customer support, inbound call center, and telephonic support. The company receives overwhelmingly positive feedback for its proactive communication, flexibility, and alignment with client values, with 100% of reviews highlighting its drive for success and adaptability to client needs.

    See all 2 projects

    Reviews mention High-quality work

    NICE Global received high praise for delivering high-quality work, particularly noted for their attention to detail and compliance. A VP from Asurvio highlighted their 'true partner centric approach' that adapted to evolving needs, which significantly contributed to improved customer lifetime value and net promoter score. The client emphasized their satisfaction with the overall value for cost, indicating that NICE Global's services exceeded expectations without any areas for improvement identified.
    • Customer Service Support for Automated Consumer Support Co
      5.0 Dec 8, 2023

      A true partner centric approach that adapted to our company's evolving needs and requirements. Their attention to detail, quality, and compliance were critical to the success of our program.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & BPO Services for Transportation Company

    5.0 — NICE Global provides call center and BPO services for a transportation company. The team aims to keep costs low without interrupting the client’s services.  Read more
    Read 2 Reviews

    Industry Experience

    NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.

    Read All Reviews

    Select Industry to see insights

    Transportation Consumer products & services

    Average Project Cost Breakdown

    $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight NICE Global's competitive pricing and strong value for money. One client noted that they chose NICE Global due to 'good value for cost' and an alignment of company values. Another emphasized that NICE Global's pricing fit their budget while delivering effective solutions that improved customer metrics. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing positively to project outcomes.
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  • Genesis Support Solution LTD Logotype

    5.0 3 reviews
    $5,000+
    $25 - $49 / hr
    250 - 999
    Montego Bay, Jamaica

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% IT Managed Services

    Focus Areas

    35% Inbound appointment scheduling
    50% Answering services
    15% Virtual receptionist

    Genesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.

    See all 3 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Outsourcing Company

    5.0 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. Read more
    Read 1 Review

    Industry Experience

    Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.

    Read All Reviews

    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.
    Read All Reviews
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  • Visionary Outsourcing Solutions Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Montego Bay, Jamaica

    Services provided

    100% Call Center Services

    Focus Areas

    30% Inbound appointment scheduling
    50% Virtual receptionist
    20% Answering services

    Located in Montego Bay, Jamaica, Visionary Outsourcing Solutions is an answering service. They offer Call Center Services and were launched in 2010.

    Read more
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  • IntellectX Global Solutions Limited Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Kingston, Jamaica

    Services provided

    20% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +3
    10% Sales Outsourcing
    10% Transcription
    10% Translation

    Focus Areas

    35% Inbound appointment scheduling
    65% Answering services

    Back Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • BOULOU BLUE Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    50 - 249
    Kingston, Jamaica

    Services provided

    40% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    35% Inbound appointment scheduling
    35% Virtual receptionist
    30% Answering services

    BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.

    Read more

    Kingston, Jamaica

    64 Mannings Hill Road
    Kingston, Jamaica

    50 - 75

    1866-611-6943

    See All Locations (2)
    View Profile
  • Global Gateway Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Montego Bay, St James, Jamaica

    Services provided

    55% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    33% Inbound appointment scheduling
    67% Answering services

    Global Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Yateman International Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Portmore, Jamaica

    Services provided

    25% Call Center Services
    50% Staffing
    25% Back Office Outsourcing

    Focus Areas

    35% Inbound appointment scheduling
    35% Virtual receptionist
    30% Answering services

    Staffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.

    Read more
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  • NK Customer Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Annotto Bay, Jamaica

    Services provided

    40% Call Center Services
    25% Back Office Outsourcing
    25% Sales Outsourcing +1
    10% Marketing Strategy

    Focus Areas

    35% Inbound appointment scheduling
    35% Virtual receptionist
    30% Answering services

    NK Customer Solutions is a small answering service company based in Annotto Bay, Jamaica. The team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • WorldWide BPO & Call Centres Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kingston, Jamaica

    Services provided

    30% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing +1
    20% Back Office Outsourcing

    Focus Areas

    40% Inbound appointment scheduling
    40% Answering services
    20% Virtual receptionist

    WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Globescope BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kingston, Jamaica

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    35% Inbound appointment scheduling
    35% Virtual receptionist
    30% Answering services

    Globescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Fusion CX Logotype

    4.6 16 reviews
    $10,000+
    < $25 / hr
    10,000+
    Kingston, Jamaica

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    20% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    40% Inbound appointment scheduling
    60% Answering services

    Fusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.

    See all 16 projects

    Reviews mention Hard working

    Clients have consistently praised Fusion CX for their hard work and dedication. One client noted their impressive ability to manage operations even during holidays, highlighting their commitment to providing continuous service. Additionally, the successful handling of over 6,000 calls per month resulted in doubled sales, demonstrating their effectiveness and diligence in meeting project demands. Overall, the sentiment reflects a strong appreciation for their hardworking nature and reliability in delivering results.
    • Order & Complaint Management Support for Delivery App Co
      5.0 Jul 5, 2022

      What did you find most impressive or unique about this company? They manage to work even within holidays.

      Read Full Review
    Read All Reviews

    Industry Experience

    Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.

    Read All Reviews

    Select Industry to see insights

    Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
    Read All Reviews

    View projects from:

    United States (6) India (2)
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Rollover to see company insights or click a company below for more details.

1 vlbpo cx
2 NICE Global
3 Genesis Support Solution LTD

List of the Top 3 Jamaica Inbound Appointment Setting Providers

  1. vlbpo cx Logotype

    vlbpo cx

    $5,000+
    < $25 / hr
    50 - 249
    Kingston, Jamaica

    Ability to deliver

    26.5/40.0
    16.4/20 Reviews
    4.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    35% Call Center Services
    40% Inbound appointment scheduling
    65% Other
    View Profile Visit Website
  2. NICE Global Logotype

    NICE Global

    $1,000+
    < $25 / hr
    250 - 999
    Montego Bay, Jamaica

    Ability to deliver

    21.7/40.0
    16.8/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Call Center Services
    25% Inbound appointment scheduling
    55% Other
    View Profile Visit Website
  3. Genesis Support Solution LTD Logotype

    Genesis Support Solution LTD

    $5,000+
    $25 - $49 / hr
    250 - 999
    Montego Bay, Jamaica

    Ability to deliver

    24.5/40.0
    16.2/20 Reviews
    4.3/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Call Center Services
    35% Inbound appointment scheduling
    60% Other
    View Profile Visit Website
  4. Visionary Outsourcing Solutions Logotype

    Visionary Outsourcing Solutions

    $1,000+
    $25 - $49 / hr
    50 - 249
    Montego Bay, Jamaica

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Call Center Services
    30% Inbound appointment scheduling
    View Profile Visit Website
  5. IntellectX Global Solutions Limited Logotype

    IntellectX Global Solutions Limited

    $5,000+
    < $25 / hr
    250 - 999
    Kingston, Jamaica

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    35% Inbound appointment scheduling
    80% Other
    View Profile Visit Website
  6. BOULOU BLUE Logotype

    BOULOU BLUE

    $1,000+
    Undisclosed
    50 - 249
    Kingston, Jamaica

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Call Center Services
    35% Inbound appointment scheduling
    60% Other
    View Profile Visit Website
  7. Global Gateway Logotype

    Global Gateway

    $1,000+
    < $25 / hr
    250 - 999
    Montego Bay, St James, Jamaica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    55% Call Center Services
    33% Inbound appointment scheduling
    45% Other
    View Profile Visit Website
  8. Yateman International Logotype

    Yateman International

    $1,000+
    < $25 / hr
    2 - 9
    Portmore, Jamaica

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    35% Inbound appointment scheduling
    75% Other
    View Profile Visit Website
  9. NK Customer Solutions Logotype

    NK Customer Solutions

    Undisclosed
    Undisclosed
    10 - 49
    Annotto Bay, Jamaica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    35% Inbound appointment scheduling
    60% Other
    View Profile Visit Website
  10. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Montego Bay, Jamaica

    Ability to deliver

    25.2/40.0
    16.4/20 Reviews
    2.7/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    41% Call Center Services
    40% Inbound appointment scheduling
    59% Other
    View Profile Visit Website
  11. WorldWide BPO & Call Centres Logotype

    WorldWide BPO & Call Centres

    Undisclosed
    Undisclosed
    2 - 9
    Kingston, Jamaica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    40% Inbound appointment scheduling
    70% Other
    View Profile Visit Website
  12. Globescope BPO Logotype

    Globescope BPO

    Undisclosed
    Undisclosed
    2 - 9
    Kingston, Jamaica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    35% Inbound appointment scheduling
    75% Other
    View Profile Visit Website
  13. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Kingston, Jamaica

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Call Center Services
    40% Inbound appointment scheduling
    60% Other
    View Profile Visit Website

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Sales Outsourcing Third Party Verification Outbound Telemarketing Order Processing Lead Generation Answering Services Appointment Setting Virtual Receptionist
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