Top BPO Companies in Milan
25 Companies
List of the Top Milan BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Milan, ItalyServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Receptive
The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.-
Recruitment Services for Expense Management Software Company
5.0 Jul 25, 2022Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
See All Locations (5)Ahmedabad, India
Swastik Cross Road
Ahmedabad, India 3800092 - 5
$1,000+< $25 / hr50 - 249Serves Milan, ItalyServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.-
Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Milano, Italy
Services provided
50% Sales Outsourcing25% Account-Based Marketing25% Email MarketingSee all 1 projectsStrategy. Systems. Scale.
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$1,000+$25 - $49 / hr1,000 - 9,999Lainate, Italy
Services provided
60% Back Office Outsourcing20% Advertising20% Social Media MarketingHeadquartered in Lainate, Italy, Altea 365 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Advertising and were founded in 1993.
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$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Services provided
50% Customer Service Outsourcing20% Business Consulting20% Call Center Services +1 service10% Sales OutsourcingCustomer Service Outsourcing company Phonetica is in Paderno Dugnano, Italy. The team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Milano, Italy
Services provided
38% Customer Service Outsourcing37% Call Center Services25% Back Office OutsourcingEstablished in 2016, Covisian is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
20% Back Office Outsourcing20% Business Consulting20% Customer Service Outsourcing +2 services20% HR Consulting20% Sales OutsourcingFounded in 1982, Tiempo Nord is a midsize Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Usmate Velate, Italy
Services provided
90% Call Center Services10% Business ConsultingTrade Call Center is a midsize call center company in Usmate Velate, Italy. The team offers Call Center Services and Business Consulting.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
40% Back Office Outsourcing30% HR Consulting10% Business Consulting +2 services10% Document Digitization & Management10% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing company Sefin S.p.A. Is located in Milano, Italy. They focus on Back Office Outsourcing and HR Consulting.
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$25,000+$50 - $99 / hr10 - 49Milan, Italy
Services provided
10% Branding10% Content Marketing10% Digital Strategy +8 services10% E-Commerce Development10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Development5% Direct Marketing5% Email MarketingBluedog is a branding agency. The Milan, Italy-based firm was launched in 2007. Their team specializes in Branding and Digital Strategy.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
50% Finance & Accounting Outsourcing (FAO)20% HR Consulting10% Back Office Outsourcing +2 services10% Call Center Services10% Customer Service Outsourcing2B1 GROUP SRL is a Finance & Accounting Outsourcing (FAO) company. Launched in 2006, the team specializes in Finance & Accounting Outsourcing (FAO) and HR Consulting.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
30% Back Office Outsourcing25% AI Development15% Blockchain +2 services15% Business Consulting15% Robotics Process AutomationFDM Document Dynamics Srl is a Back Office Outsourcing company. They are headquartered in Milano, Italy and Roma, Italy. Their team offers Back Office Outsourcing and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Lodi, Italy
Services provided
20% CRM Consulting and SI20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationWebbdone S.r.l. Is a small Email Marketing company based in Lodi, Italy. The team offers Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
60% Translation20% Customer Service Outsourcing20% TranscriptionFounded in 1985, SIMULTANEA is a Translation company. The firm specializes in Translation and Transcription.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
40% CRM Consulting and SI20% BI & Big Data Consulting & SI20% Content Marketing +1 service20% Sales OutsourcingBased in Milano, Italy, Marketing Automation Italia is a CRM consulting and SI company. The team focuses on CRM consulting and SI and Content Marketing.
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$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Services provided
15% Customer Service Outsourcing15% Email Marketing15% Sales Outsourcing +4 services15% Search Engine Optimization15% Web Design15% Web Development10% Social Media MarketingStudio Castelli is a small Email Marketing company located in Fornovo San Giovanni, Italy. The team specializes in Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
20% CRM Consulting and SI10% AI Development10% Content Marketing +6 services10% Conversion Optimization10% Digital Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingCRM consulting and SI company Del Monte & Partner Comunicazione S.r.L. Was founded in 2001. The team specializes in CRM consulting and SI and Digital Strategy and is based in Milano, Italy.
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UndisclosedUndisclosed10 - 49Milano, Italy
Services provided
50% Translation20% Audio Production20% Transcription +1 service10% Back Office OutsourcingTraducta Italy is a Translation company. They were established in 2014 and provide Translation and Transcription.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
20% Business Consulting20% Marketing Strategy10% Back Office Outsourcing +5 services10% Corporate Training & Coaching10% Event Management10% Market Research10% Public Relations10% Social Media MarketingKaos Marketing is a Milano, Italy-based Marketing Strategy company. They provide Marketing Strategy and Business Consulting.
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UndisclosedUndisclosed2 - 9Vimercate, Italy
Services provided
10% Content Marketing10% Conversion Optimization10% Custom Software Development +7 services10% E-Commerce Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentHeadquartered in Vimercate, Italy, Brand039 Srl is a small social media marketing firm. The team offers Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
10% CRM Consulting and SI10% Content Marketing10% Custom Software Development +7 services10% Digital Strategy10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DesignDigital Strategy company Innovation People was founded in 2015. The small team focuses on Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Piacenza, Italy
Services provided
100% Document Digitization & ManagementBased in Piacenza, Italy, Data Storage Security is a small Document Digitization & Management company. Their services include Document Digitization & Management.
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$1,000+< $25 / hr10,000+Corsico, Italy
Services provided
50% Call Center Services20% Customer Service Outsourcing10% Business Consulting +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingEstablished in 1989, COMDATA Group is a large call center in Corsico, Italy and Istanbul, Türkiye. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Milano, Italy
Services provided
60% Business Consulting40% Back Office OutsourcingMilano Management Consulting is a Business Consulting company. Their small team is in Milano, Italy. Their services include Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Milano, Italy
Services provided
35% Business Consulting35% Finance & Accounting Outsourcing (FAO)30% Back Office OutsourcingAdepa Global Services is a midsize Finance & Accounting Outsourcing (FAO) company launched in 1980. Their team specializes in Finance & Accounting Outsourcing (FAO) and Business Consulting.
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UndisclosedUndisclosed10 - 49Milano, Italy
Services provided
40% Business Consulting20% Back Office Outsourcing20% Corporate Training & Coaching +1 service20% HR ConsultingEMS GROUP is a Business Consulting company. They are located in Milano, Italy and have small team. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
20% Content Marketing20% Event Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2013, MLC Consulting Srl is a small Milano, Italy-based Event Marketing company. Their services include Event Marketing and Social Media Marketing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 1 Milan BPO Services
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UndisclosedUndisclosed1,000 - 9,999Milano, Italy
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Lainate, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Usmate Velate, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$25,000+$50 - $99 / hr10 - 49Milan, Italy
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Lodi, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Ability to deliver
7.7/40.00/20 Reviews2.5/10 Clients & Experience5.2/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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