Top IT Managed Service Providers in Rochester
Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.
Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.
Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for Buffalo and Syracuse.
43 Companies
List of the Top Rochester IT MSPs
Sponsored
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr50 - 249Serves Rochester, NYServices provided
50% IT Managed Services20% Cybersecurity10% AI Consulting +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 16 projectsdesignDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.
8 of 9 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 9 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services & Training for Marketing Company
5.0 — designDATA provided IT training for a marketing company. The team provided cybersecurity awareness and Microsoft 365 training, giving the client access to over 200 videos. designDATA also offered AI Read moreWas this helpful?
Industry Experience
designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
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Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.Was this helpful?
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$50,000+$50 - $99 / hr50 - 249Serves Rochester, NYServices provided
70% IT Managed Services20% Cybersecurity10% IT Staff AugmentationSee all 39 projectsZazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.
Reviews mention Reliable
Clients consistently describe Zazz as a reliable partner, exemplified by their timely delivery of an AI-based security system that met all specified requirements. One client specifically noted Zazz's technical expertise and effective project management, stating, 'Zazz is a reliable company and they impressed us with their technical know-how.' Their proactive communication and ability to integrate client feedback further reinforce the overall positive sentiment regarding their reliability.-
Custom Software Dev for Royal Concierge & Security Agency
5.0 Oct 14, 2021Zazz is a reliable company and they impressed us with their technical know-how. They came up with great suggestions and ensured everyone was on the same page when it came to making changes to the app. Since they worked tirelessly to meet our strict deadlines, we understand they had a lot of pressure.
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Industry Experience
Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
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Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.Was this helpful?
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This provider is fluent in 5 languages:
- English
- French
- Spanish
- German
- Italian
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
$1,000+$25 - $49 / hr50 - 249Serves Rochester, NYServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 11 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.
Industry Experience
Corporate Technologies demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, Non-Profit, Legal, Home Services, Construction, Design, and Transportation. Clients consistently commend their responsive service, effective IT management, and focus on security. Overall sentiment is highly positive, with notable strengths in timely communication, technical know-how, and a commitment to aligning with client values, making them a suitable partner for organizations seeking reliable IT support.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications ManufacturingWas this helpful?
More responsive than most other service providers
Get in TouchCorporate Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverageView Packages24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.Was this helpful?
$1,000+$100 - $149 / hr250 - 999Serves Rochester, NYServices provided
50% IT Managed Services40% Cybersecurity10% Unified Communications Consulting & SISee all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
Reviews mention Professional
The feedback regarding TPx Communications highlights a strong sentiment of professionalism across multiple reviews. Clients noted their remarkable responsiveness and the ability to deliver projects on time, with one client stating, 'The responsiveness of the TPx team to our concerns has been nothing short of remarkable.' Another client emphasized, 'Their professionalism and commitment to meet deadlines' as a standout feature. Overall, TPx is praised for its dedication to client success and effective communication, establishing a reputation for reliability in project management.-
Telephone Service Conversion for Property Appraisal Firm
5.0 Apr 4, 2023The professionalism and timeliness were impressive. Everything was done in a very timely manner. There are no areas for improvement noted.
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Fiber Internet Installation for IT Services Firm
5.0 Apr 4, 2023All staff was professional and communicated well. The professionalism and commitment to meet deadlines were notable. There were no major delays in the project's progress.
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IT Services for Restaurant Group
5.0 Apr 4, 2023They are very professional and extremely responsive. Follow up on urgent issues is excellent. Personally, we could not ask for a better team overall.
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IT Consulting and Managed Services for Audio-Visual Firm
5.0 Oct 7, 2015They all seem very personable and professional. It just seemed a lot easier to work with DSCI, and I felt very comfortable with everyone there. Everything went smooth on the project.
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Cybersecurity & IT Managed Services for Water Filtration Co
5.0 Jan 16, 2025TPx absolutely delivered on our needs. The timelines may have changed, but it was due to the increased knowledge and change in decisions throughout the process to ensure we got MORE than what we expected and needed. TPx secures multiple project managers for each area of the project to ensure that each goal is met as efficiently as possible. If road bumps occurred, they were handled with professionalism and the end result was always better than we anticipated. It takes moments to receive a reply to an email, text message, or phone call. It's quite impressive.
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Industry Experience
TPx Communications has garnered positive feedback across various industries, notably in Home Services, Food & Beverages, Healthcare, Non-profit, and Manufacturing. Clients commend TPx for its expertise in cybersecurity, network management, and VoIP systems, highlighting their responsiveness, cost-effectiveness, and comprehensive support. The overall sentiment reflects trust and satisfaction, particularly in enhancing communication systems and operational efficiency. Organizations in need of trusted IT solutions and dedicated support would find TPx a fitting partner.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Education Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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Integris
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$5,000+$150 - $199 / hr250 - 999Fairport, NYServices provided
75% IT Managed Services10% Cybersecurity10% IT Strategy Consulting +1 service5% Cloud Consulting & SISee all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
2 of 4 reviews are 5 stars4 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Integris indicate a strong overall sentiment towards their IT services, highlighting their responsiveness and expertise. Clients appreciate the team's flexibility, with one noting, "Integris' IT support is great, and their work meets our expectations." However, concerns were raised about slower response times for urgent support. One client emphasized, "We can't remember a single time when it's been more than 2 or 3 hours after putting in a ticket that they've reached back out to us," showcasing their commitment to timely service.Was this helpful?
53 of 66 IT Managed Services reviews are 5 stars7 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 66 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity, Cloud & Managed IT Services for Factoring Co
5.0 — Integris provides cybersecurity, cloud, and managed IT services for a factoring company. The team is responsible for managing the client’s software, hardware, and servers and offering Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.Was this helpful?
Fairport, NY
290 Woodcliff Drive, Suite 2A
Fairport, NY 1445021 - 30
(888) 330-8808
See All Locations (26)Fairport, NY
290 Woodcliff Drive, Suite 2A
Fairport, NY 1445021 - 30
(888) 330-8808
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$5,000+$100 - $149 / hr250 - 999Rochester, NY
Services provided
65% IT Managed Services35% CybersecuritySee all 8 projectsNet at Work LLC is a provider of Managed IT Services, specializing in IT Support Services, including network security, software support, and ERP systems like Sage. With unanimous praise across reviews, clients highlight their expertise, timely project delivery, and resourcefulness. Approximately 80% of reviews commend their project management and technical proficiency, emphasizing their ability to tailor solutions to specific business needs.
Reviews mention Proactive
Clients have expressed a strong sentiment regarding the proactive nature of Net at Work Inc. One client noted their excellent project management and appreciated their flexibility and availability, stating, 'I feel like we’re always being helped and taken care of.' They also highlighted the company's thoroughness and willingness to follow up post-implementation, which contributes to a positive ongoing relationship. Overall, the feedback emphasizes the company's dedication to client support and proactive engagement.-
Custom ERP Consulting for Electronic Payment Company
5.0 Nov 16, 2020Project management is excellent. They’re proactive, which I appreciate. Initially, we had biweekly or monthly calls until everything died down. Now, everything is running well and working for itself. Their team provides webinars covering different topics that teach people new functions and features of the ERP software.
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4 of 5 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 9 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
Rochester, NY
21 Goodway Drive
Rochester, NY 1462310 - 15
5852322270
See All Locations (16)Rochester, NY
21 Goodway Drive
Rochester, NY 1462310 - 15
5852322270
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Serves Rochester, NYServices provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +1 service5% Compliance ConsultingSee all 26 projectsBetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
Reviews mention Patient
Clients consistently commend BetterWorld Technology for their patience and persistence, particularly in navigating challenges during transitions from previous vendors. One client noted their 'incredible responsiveness' and highlighted how BetterWorld remained 'patient, but persistent' despite obstacles. Overall, the sentiment reflects a strong appreciation for the company's ability to work through difficulties while maintaining effective communication and support.-
DaaS Solution for Nonprofit Organization
4.5 Aug 26, 2020Working with BetterWorld has been wonderful. They are incredibly responsive. Our biggest problem was with our old vendor and their unwillingness to cooperate with the transition. However, even with that challenge, BetterWorld was patient, but persistent and worked through every challenge and barrier that was put in their path by this old company.
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16 of 19 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Arch Support Company
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read moreWas this helpful?
Industry Experience
BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other IndustryWas this helpful?
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Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)This provider is fluent in 3 languages:
- English
- Spanish
- French
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
$5,000+$100 - $149 / hr250 - 999Rochester, NYServices provided
65% IT Managed Services35% CybersecuritySee all 8 projectsNet at Work LLC is a provider of Managed IT Services, specializing in IT Support Services, including network security, software support, and ERP systems like Sage. With unanimous praise across reviews, clients highlight their expertise, timely project delivery, and resourcefulness. Approximately 80% of reviews commend their project management and technical proficiency, emphasizing their ability to tailor solutions to specific business needs.
Reviews mention Proactive
Clients have expressed a strong sentiment regarding the proactive nature of Net at Work Inc. One client noted their excellent project management and appreciated their flexibility and availability, stating, 'I feel like we’re always being helped and taken care of.' They also highlighted the company's thoroughness and willingness to follow up post-implementation, which contributes to a positive ongoing relationship. Overall, the feedback emphasizes the company's dedication to client support and proactive engagement.-
Custom ERP Consulting for Electronic Payment Company
5.0 Nov 16, 2020Project management is excellent. They’re proactive, which I appreciate. Initially, we had biweekly or monthly calls until everything died down. Now, everything is running well and working for itself. Their team provides webinars covering different topics that teach people new functions and features of the ERP software.
Read Full Review
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4 of 5 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 9 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
Rochester, NY
21 Goodway Drive
Rochester, NY 1462310 - 15
5852322270
See All Locations (16)Rochester, NY
21 Goodway Drive
Rochester, NY 1462310 - 15
5852322270
Integris
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$5,000+$150 - $199 / hr250 - 999Serves Rochester, NYServices provided
75% IT Managed Services10% Cybersecurity10% IT Strategy Consulting +1 service5% Cloud Consulting & SISee all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
2 of 4 reviews are 5 stars4 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Integris indicate a strong overall sentiment towards their IT services, highlighting their responsiveness and expertise. Clients appreciate the team's flexibility, with one noting, "Integris' IT support is great, and their work meets our expectations." However, concerns were raised about slower response times for urgent support. One client emphasized, "We can't remember a single time when it's been more than 2 or 3 hours after putting in a ticket that they've reached back out to us," showcasing their commitment to timely service.Was this helpful?
53 of 66 IT Managed Services reviews are 5 stars7 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 66 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity, Cloud & Managed IT Services for Factoring Co
5.0 — Integris provides cybersecurity, cloud, and managed IT services for a factoring company. The team is responsible for managing the client’s software, hardware, and servers and offering Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.Was this helpful?
Fairport, NY
290 Woodcliff Drive, Suite 2A
Fairport, NY 1445021 - 30
(888) 330-8808
See All Locations (26)Fairport, NY
290 Woodcliff Drive, Suite 2A
Fairport, NY 1445021 - 30
(888) 330-8808
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
50% IT Managed Services35% Cybersecurity15% IT Staff AugmentationSee all 6 projectsCETech is a provider of Managed IT Services, specializing in IT Management and IT Support Services for diverse industries. Reviews highlight their reliability, responsiveness, and effective project management, with 100% of clients praising their service quality and communication. CETech has consistently delivered tailored IT solutions, enhancing cybersecurity and operational efficiency, and maintaining strong client relationships.
Industry Experience
CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.Was this helpful?
5 of 5 Rochester-based reviews are 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in RochesterRead All ReviewsRochester-based IT Managed Services project highlight
Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read moreWas this helpful?
Review Rating from Rochester Clients
5.0/5.0
Quality
4.9
Schedule
4.9
Cost
5.0
Willing to Refer
5.0
Rochester-area reviews commend CETech’s extensive IT support, cybersecurity enhancements, and infrastructure modernization. They excel in project execution, client communication, and tailored solutions for various industries, consistently exceeding expectations and maintaining high reliability in complex, mission-critical environments.Read All Reviews -
Undisclosed$150 - $199 / hr250 - 999Buffalo, NY
Services provided
70% IT Managed Services15% Custom Software Development15% CybersecuritySee all 31 projectsPCA Technology Group is a reputable provider of Managed IT Services, specializing in IT Support Services, cybersecurity, and network management. Reviewers consistently highlight the company's professionalism, responsiveness, and effective project management, with 100% employee satisfaction and no reported data loss. Approximately 80% of the reviews emphasize their alignment with company values, showcasing PCA's dedication to maintaining strong client relationships and delivering on their promises.
Industry Experience
Netrio (formerly PCA Technology Group) has demonstrated expertise across various industries, including Education, Financial Services, Non-profit, Automotive, Healthcare, and Manufacturing. Feedback highlights their strengths in cybersecurity, IT management, and software development, with clients noting high responsiveness and effective project management. Overall sentiment is positive, with reviews indicating successful outcomes, strong communication, and alignment with organizational values, making Netrio an ideal fit for businesses seeking reliable IT support and innovative solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Education Financial services Non-profit Automotive Construction Nonprofit Human Resources Medical Healthcare Manufacturing Energy & natural resources Business services Logistics & Supply Chain Transportation Retail Other Industry ConsultingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
16 of 17 Rochester-based reviews are 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in RochesterRead All ReviewsIT Managed Services project highlight
Managed IT Services for Nonprofit Organization
5.0 — PCA Technology Group provides managed IT services for a nonprofit organization. They are tasked with managing the client's IT needs, remote help desk services, cybersecurity training, and data Read moreWas this helpful?
Review Rating from Rochester Clients
4.9/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Williamsville-based clients praise PCA for their comprehensive IT services, including web app development, database management, and on-site support, with a focus on security and integration. They highlight the team's responsiveness, proactive project management, and deep technical expertise in complex projects.Read All Reviews -
$1,000+Undisclosed10 - 49West Seneca, NY
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingSee all 5 projectsSynchroNet Industries Inc. is a Managed IT Services provider specializing in comprehensive IT support, including IT Management, Outsourced IT Services, and Managed Information Technology. The company is praised for its knowledgeable staff, responsive support, and proactive approach, with 100% positive feedback from reviewers highlighting their reliability and expertise in handling IT challenges efficiently.
Industry Experience
SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend SynchroNet Industries Inc. for their exceptional value and cost-effectiveness. One client noted a monthly expenditure of $2,600, stating they had never experienced downtime and regarded SynchroNet as the best IT provider after engaging with three others. Another highlighted the proactive nature of their services, which saved them significant costs on server issues. Overall, feedback reflects strong satisfaction with pricing relative to the quality of service provided.Was this helpful?
4 of 4 Rochester-based reviews are 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in RochesterRead All ReviewsIT Managed Services project highlight
IT Support for Chamber of Commerce
5.0 — SynchroNet Industries Inc. provided IT support for a chamber of commerce. They also offered ad hoc assistance such as troubleshooting problems on email, scanning, cellphone usage, and Read moreWas this helpful?
Review Rating from Rochester Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
East Aurora-based dental practices praise SynchroNet for comprehensive IT support, including network upgrades and cybersecurity, with seamless workflows and proactive solutions. Their knowledgeable team consistently delivers reliable, permanent fixes, making them a trusted partner for complex healthcare technology needs.Read All Reviews -
$50,000+$25 - $49 / hr1,000 - 9,999Pittsford, NY
Services provided
15% IT Managed Services20% DevOps Managed Services15% Cybersecurity +5 services10% Custom Software Development10% E-Commerce Development10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentSee all 44 projectsNetsmartz LLC is a software development company offering solutions including project management, software development, and eCommerce management. Their reviews reflect a 90% satisfaction rate, with clients praising their communication, responsiveness, and alignment with company values. However, a small portion of feedback suggests room for improvement in communication and early hands-on testing. Overall, they are appreciated for their efficiency and value for money.
Reviews mention Easy to reach
Clients have consistently praised Netsmartz LLC for their exceptional accessibility and responsiveness. One client noted that their main point of contact, Himmat, was always available, providing immediate responses regardless of the time. This level of communication was highlighted as a stark contrast to previous experiences with other agencies. Overall, the sentiment surrounding their availability is highly positive, with clients expressing satisfaction with the consistent updates and support throughout their project engagements.-
Mobile App & Web Dev for Martial Arts Membership Management Platform
5.0 Aug 11, 2021I met with Himmat once — and sometimes multiple times — a week to get updates on where the project is at, what the next releases would be. He was always available, day and night, which made me curious if he ever slept because I would always get an immediate response regardless of the time.
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Industry Experience
Netsmartz LLC has garnered positive feedback across various industries, including Construction, Information Technology, Financial Services, Telecommunications, Nonprofit, Education, Software, and Retail. Clients praised their expertise in custom software development, project management, and communication. The overall sentiment is highly favorable, highlighting their capability to deliver on time and adapt to specific industry needs, particularly in IT and e-commerce. Companies in sectors like Education and Telecommunications have reported significant improvements in operational efficiency and user experience, suggesting Netsmartz is well-suited for projects requiring robust technical solutions.
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Construction Information technology Financial services Manufacturing Telecommunications Nonprofit Education Software Design IT Services Healthcare Gaming Advertising & marketing Retail Other Industry Consumer Products Sports Wellness & Fitness Business services Real estate Energy & natural resources Transportation Consulting PharmaceuticalsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Netsmartz LLC for their competitive pricing and overall value for money. Feedback highlights a strong alignment of costs with client budgets, with one client noting it as a 'good value for cost.' Multiple reviews emphasized that Netsmartz delivered quality work within budget constraints, enhancing project outcomes without sacrificing quality. Overall, sentiment is positive, with many clients expressing satisfaction with the financial aspects of their engagements.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249Rochester, NY
Services provided
60% IT Managed Services20% Cybersecurity15% IT Strategy Consulting +1 service5% Cloud Consulting & SISee all 4 projectsLMT Technology Solutions is a Managed IT Services provider specializing in IT support, security, and management for various industries. They are praised for their exceptional communication, responsiveness, and reliable service delivery, with 100% of reviews highlighting timely project management and effective IT solutions. Clients consistently commend their strategic guidance and personalized support, underscoring their commitment to maintaining secure and efficient IT environments.
Reviews mention Personable
The feedback from the Director of Operations at Davidson Fink LLP highlights LMT Technology Solutions' personable approach, emphasizing their strong communication and relationship-building skills. The client noted that team members are approachable and have formed lasting connections, fostering trust and loyalty. This sentiment is reinforced by the assurance that assistance is readily available when needed, indicating a high level of client satisfaction with LMT's personable service.-
Managed IT Services for Law Firm
5.0 Dec 31, 2025There are a few members of my team that I know personally and have become to know them well. They are amazing at forming relationships with their clients, which builds trust and loyalty. Bottom line I know if I need something I can reach out to someone on my team and I will get the help I need.
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Industry Experience
LMT Technology Solutions has demonstrated strong expertise in the Legal and Non-profit sectors, delivering reliable IT support and security solutions. In the Legal industry, feedback highlights their responsiveness and ability to reduce IT issues significantly. Meanwhile, clients in the Non-profit sector praised their hands-on approach and effective communication. Overall, the sentiment across these industries is highly positive, indicating that LMT's strengths in IT management and customer service make them a suitable partner for organizations seeking dependable IT solutions.
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Legal Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight LMT Technology Solutions' competitive pricing and strong value for money. For instance, a VP noted that their pricing fit the budget while providing good value for the cost. Another client emphasized their excellent support and service, reiterating that they were treated with respect akin to larger clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, reinforcing LMT's reputation as a reliable IT partner.Was this helpful?
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves Rochester, NYServices provided
10% IT Managed Services40% Cloud Consulting & SI30% DevOps Managed Services +1 service20% IT Strategy ConsultingSee all 14 projectsITGix is a Managed IT Services provider specializing in IT Management and Outsourced IT Support, particularly in areas such as infrastructure design, AWS cloud operations, and DevOps architecture. The company has received overwhelmingly positive feedback, with clients praising their technical expertise, flexibility, and commitment to client success. Approximately 90% of reviewers highlight ITGix's responsiveness and ability to deliver projects on time.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for ITGix reflect a strong overall sentiment, highlighting their deep technical expertise and commitment to client success. Clients praised ITGix for effectively resolving infrastructure issues, optimizing deployment strategies, and implementing robust security measures. Specific feedback noted their rapid response during emergencies, such as a DDoS attack, and their organized project management. Overall, clients expressed high satisfaction with the collaboration, citing ITGix's professionalism and value for money, with no significant areas for improvement identified.Was this helpful?
4 of 4 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
DevOps Consulting for Jewelry Retailer
5.0 — ITGix provides DevOps consulting for a jewelry retailer. The team provides expert guidance on building a robust and efficient DevOps architecture, managing testing, migration, and Read moreWas this helpful?
More responsive than most other service providers
Get in TouchITGix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Serves Rochester, NYServices provided
60% IT Managed Services20% Cybersecurity10% IT Staff Augmentation +1 service10% IT Strategy ConsultingSee all 6 projectsFive Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
6 of 6 IT Managed Services reviews are 5 stars6 new reviews for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Healthcare Company
5.0 — Five Nines provided managed IT services for a healthcare company. Their work includes technology road mapping, project planning, network and infrastructure management, and cybersecurity support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Five Nines' pricing and overall value, noting that their services align well with budgetary constraints. For instance, a healthcare CFO highlighted significant cost savings and improved budgeting through strategic IT planning, while another client emphasized that the cost of services was lower than hiring an internal IT team. Overall, the sentiment reflects a strong belief that Five Nines provides excellent value for money, reinforcing their reputation as a reliable IT partner.Was this helpful?
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See All Locations (3)Earth City, MO
502 Earth City Expressway
Earth City, MO 6304516 - 20
UndisclosedUndisclosed10 - 49Serves Rochester, NYServices provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.
3 of 3 reviews are 5 stars3 new reviews for IT Managed Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, Datalink Networks Inc. received overwhelmingly positive feedback from clients. Notably, one client praised their 'headspinningly fast' solutions and ability to resolve complex issues, while another highlighted their excellence in project management and proactive support during critical situations. Clients consistently noted their dependable service and effective communication, with no reported areas for improvement. Overall, the sentiment reflects a strong trust in Datalink's capabilities to enhance IT infrastructure and provide exceptional technical support.Was this helpful?
3 of 3 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
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Undisclosed$200 - $300 / hr10 - 49Fairport, NY
Services provided
75% IT Managed Services15% Cybersecurity4% IT Strategy Consulting +3 services2% ERP Consulting and SI2% Other IT Consulting and SI2% Unified Communications Consulting & SIEstablished in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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$1,000+Undisclosed2 - 9Penfield, NY
Services provided
70% IT Managed Services30% IT Strategy ConsultingCMIT Solutions of Monroe is an IT managed services company. The Penfield, New York-based firm was founded in 2011. Their team focuses on IT managed services and IT strategy consulting.
Read more -
Featured
What are Featured Providers?
$10,000+Undisclosed250 - 999Serves Rochester, NYServices provided
25% IT Managed Services20% AI Consulting20% Cloud Consulting & SI +2 services20% Enterprise App Modernization15% IT Strategy ConsultingIBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
Read moreSee All Locations (6)Montréal, Canada
995 Rue Wellington
Montréal, Canada H3C151 - 200
+1 508-594-2700
Undisclosed$200 - $300 / hr50 - 249Serves Rochester, NYServices provided
60% IT Managed Services20% Cybersecurity10% Compliance Consulting +1 service10% IT Staff AugmentationSee all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Reviews mention Knowledgeable
Integritek Holdings received positive feedback regarding their knowledgeable staff, which is highlighted by clients' experiences of timely responses and effective troubleshooting. One client noted the team's familiarity with their systems due to low staff turnover, enhancing their service quality. Another client emphasized their consistent availability to address queries. Overall, the sentiment reflects strong confidence in Integritek's expertise and commitment to delivering reliable IT solutions.-
Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 Sep 19, 2023Knowledgeable and committed staff that respond in a timely manner. Little staff turnover so the team knows our systems extremely well, which makes it easy for them to troubleshoot.
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2 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read moreWas this helpful?
More responsive than most other service providers
Get in TouchIntegritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Irving, TX
5005 West Royal Lane Suite 132
Irving, TX 7506321 - 30
5125350908
$5,000+Undisclosed1,000 - 9,999Serves Rochester, NYServices provided
40% IT Managed Services40% Cybersecurity10% Compliance Consulting +1 service10% ERP Consulting and SISee all 22 projectsSikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
Reviews mention Great project management
Clients have consistently praised Sikich for their exceptional project management capabilities. One client noted that Sikich 'meets every deadline and delivers under budget,' highlighting their reliability in managing timelines and costs. Another client emphasized that Sikich 'has always been on top of project management,' maintaining great communication and guiding them effectively throughout the process. Overall, the sentiment reflects a strong confidence in Sikich’s ability to manage projects efficiently and effectively.-
Managed IT Services for Wealth Management Firm
5.0 Aug 22, 2023They’re excellent at project management. Everything has gone very smoothly. They meet every deadline and deliver under budget. We communicate through Microsoft Teams for video calls and email.
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Cybersecurity Assessment for Aircraft Parts Manufacturer
5.0 Dec 1, 2022Sikich has always been on top of project management, and they’ve guided us every step of the way. Moreover, their team has kept everything within the promised timeline, and their communication is great. The scheduler helps us organize regular meetings to follow up on assignments needed to be completed before getting the certification.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Sikich's cost and value for money is largely positive, with many praising their competitive pricing and high-quality service. One client noted, 'Sikich offers good value for cost,' while another highlighted their 'exceptional communication and support.' However, a few reviews mentioned concerns about escalating costs for additional services. Overall, clients feel they receive substantial value considering the expertise and responsiveness provided, making them a strong choice for IT services.Was this helpful?
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See All Locations (16)Princeton, NJ
500 Alexander Park Suite 103
Princeton, NJ 0854031 - 40
609-285-5000
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Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Services provided
90% IT Managed Services10% Other IT Consulting and SICartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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UndisclosedUndisclosed10 - 49Pittsford, NY
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingIT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +1 service20% IT Strategy ConsultingLaunched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
Read moreSee All Locations (4)Rochester, NY
3500 Winton Place
Rochester, NY 1462331 - 40
+1 (585) 758-7100
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Undisclosed$100 - $149 / hr2 - 9Rochester, NY
Services provided
40% IT Managed Services30% Cybersecurity10% CRM Consulting and SI +2 services10% Cloud Consulting & SI10% ERP Consulting and SIHeadquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr50 - 249Victor, NY
Services provided
80% IT Managed Services20% CybersecurityBrite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Victor, NY
Services provided
100% IT Managed ServicesEWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
Read more -
$5,000+$25 - $49 / hr10 - 49Webster, NY
Services provided
25% IT Managed Services20% IT Strategy Consulting15% Web Development +4 services10% Custom Software Development10% Cybersecurity10% IT Staff Augmentation10% Web DesignBross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
Read moreSee All Locations (2)Webster, NY
1130 Crosspointe Lane, #1B
Webster, NY 145802 - 5
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UndisclosedUndisclosed50 - 249Pittsford, NY
Services provided
20% IT Managed Services20% CRM Consulting and SI20% Cloud Consulting & SI +2 services20% Cybersecurity20% IT Strategy ConsultingLaunched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
Read moreSee All Locations (7)Pittsford, NY
656 Kreag Road
Pittsford, NY 1453431 - 40
(585) 460-8844
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$5,000+$100 - $149 / hr10 - 49Rochester, NY
Services provided
50% IT Managed Services50% CybersecurityEstablished in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr50 - 249Rochester, NY
Services provided
40% IT Managed Services20% Cloud Consulting & SI15% IT Strategy Consulting +2 services15% Unified Communications Consulting & SI10% Mobile App DevelopmentIT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
Read more -
$5,000+$100 - $149 / hr10 - 49Rochester, NY
Services provided
40% IT Managed Services20% Custom Software Development20% IT Strategy Consulting +2 services10% Web Design10% Web DevelopmentSmall IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
Read moreSee All Locations (4)Rochester, NY
740 Driving Park Ave, Suite A2,
Rochester, NY 146132 - 5
585.697.0649
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$1,000+$50 - $99 / hr2 - 9Rochester, NY
Services provided
10% IT Managed Services35% Business Consulting10% Digital Strategy +5 services10% E-Commerce Development10% Logo10% Social Media Marketing10% Web Design5% Graphic DesignEstablished in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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UndisclosedUndisclosed50 - 249Brockport, NY
Services provided
100% IT Managed ServicesIT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
25% IT Managed Services25% BI & Big Data Consulting & SI25% Cybersecurity +1 service25% Warehousing & DistributionComputer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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$5,000+$100 - $149 / hr2 - 9Rochester, NY
Services provided
20% IT Managed Services20% Email Marketing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignEmail Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Undisclosed$100 - $149 / hr10 - 49Batavia, NY
Services provided
60% IT Managed Services20% Cybersecurity10% IT Strategy Consulting +1 service10% Web DesignIT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
10% IT Managed Services10% API Development10% Cloud Consulting & SI +7 services10% Cybersecurity10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentData Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Depew, NY
Services provided
100% IT Managed ServicesFounded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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$1,000+$100 - $149 / hr50 - 249Cheektowaga, NY
Services provided
30% IT Managed Services60% IT Staff Augmentation10% IT Strategy ConsultingLighthouse Technology Services is an IT staff augmentation company. Their midsize team is headquartered in Cheektowaga, New York. Their services include IT staff augmentation and IT managed
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$5,000+$100 - $149 / hr10 - 49Tonawanda, NY
Services provided
90% IT Managed Services10% CybersecurityUS itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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UndisclosedUndisclosed50 - 249Buffalo, NY
Services provided
20% IT Managed Services60% Accounting20% Business ConsultingBased in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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$5,000+$50 - $99 / hr2 - 9Orchard Park, NY
Services provided
50% IT Managed Services25% BI & Big Data Consulting & SI25% IT Strategy ConsultingGreat Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Buffalo, NY
Services provided
100% IT Managed ServicesBuffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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UndisclosedUndisclosedFreelancerBuffalo, NY
Services provided
100% IT Managed ServicesBuffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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$1,000+$100 - $149 / hr2 - 9Buffalo, NY
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Strategy Consulting20% Other IT Consulting and SITech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Syracuse, NY
Services provided
50% IT Managed Services50% Custom Software DevelopmentIn Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
20% IT Managed Services20% AI Development20% Cybersecurity +2 services20% IT Staff Augmentation20% IT Strategy ConsultingIT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
Read moreSee All Locations (2)Buffalo, NY
50 Fountain Plaza, Suite 1400
Buffalo, NY 142021
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UndisclosedUndisclosed10 - 49Syracuse, NY
Services provided
15% IT Managed Services15% Cloud Consulting & SI15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% CybersecurityACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
50% IT Managed Services50% CybersecurityCybersecurity and IT managed services company ComTec Solutions was launched in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin, Connecticut.
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Undisclosed$100 - $149 / hr50 - 249Buffalo, NY
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% IT Staff Augmentation +3 services20% Unified Communications Consulting & SI10% Cybersecurity10% IT Strategy ConsultingAdvance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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$5,000+$100 - $149 / hr10 - 49Pittsford, NY
Services provided
40% IT Managed Services30% IT Strategy Consulting20% Cloud Consulting & SI +1 service10% Unified Communications Consulting & SIACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
Read moreSee All Locations (3)Pittsford, NY
1150-J Pittsford-Victor Road,
Pittsford, NY 14534585.296.8880
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
20% IT Managed Services20% IT Staff Augmentation20% IT Strategy Consulting +2 services20% Mobile App Development20% Web DesignEntre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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UndisclosedUndisclosed2 - 9Pittsford, NY
Services provided
25% IT Managed Services25% IT Strategy Consulting25% Other IT Consulting and SI +1 service25% Unified Communications Consulting & SIUnified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
20% IT Managed Services20% BI & Big Data Consulting & SI20% Cloud Consulting & SI +2 services20% Cybersecurity20% IT Strategy ConsultingSmall IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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Ability to Deliver considers three criteria:
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List of the Top 5 Rochester IT MSPs
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$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
75% IT Managed Services25% Other -
$5,000+$100 - $149 / hr250 - 999New York, NY
Ability to deliver
34.5/40.017.4/20 Reviews7.4/10 Clients & Experience9.7/10 Market PresenceService focus
65% IT Managed Services35% Other -
$50,000+$25 - $49 / hr1,000 - 9,999Pittsford, NY
Ability to deliver
33.7/40.016.6/20 Reviews10/10 Clients & Experience7.1/10 Market PresenceService focus
15% IT Managed Services85% Other -
UndisclosedUndisclosed10 - 49Rochester, NY
Ability to deliver
26.6/40.018.2/20 Reviews1.2/10 Clients & Experience7.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$150 - $199 / hr50 - 249Rochester, NY
Ability to deliver
23.7/40.018.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
Undisclosed$200 - $300 / hr10 - 49Fairport, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
75% IT Managed Services25% Other -
$1,000+Undisclosed2 - 9Penfield, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% IT Managed Services30% Other -
Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
90% IT Managed Services10% Other -
UndisclosedUndisclosed10 - 49Pittsford, NY
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Depew, NY
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
Undisclosed$100 - $149 / hr2 - 9Rochester, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr50 - 249Victor, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% IT Managed Services20% Other -
UndisclosedUndisclosed50 - 249Victor, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services -
$5,000+$25 - $49 / hr10 - 49Denver, CO
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% IT Managed Services75% Other -
UndisclosedUndisclosed50 - 249Bedford, TX
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% IT Managed Services80% Other -
$5,000+$100 - $149 / hr10 - 49Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$100 - $149 / hr50 - 249Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr10 - 49Buffalo, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$50 - $99 / hr2 - 9Rochester, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% IT Managed Services90% Other -
UndisclosedUndisclosed50 - 249Brockport, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services
Rochester IT Managed Services FAQs
Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.
Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.
Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.
Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.
Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:
- Healthcare and life sciences (UR Medicine, regional clinics)
- Manufacturing and advanced optics
- Financial services and credit unions
- Higher education institutions
- Nonprofits and municipal agencies
Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.
- Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
- Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
- Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
- Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
- Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.
Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.
- No documented SLA or vague “as needed” support promises
- Reliance on out-of-state subcontractors for every on-site task
- Pushy long-term contracts without a 90-day exit clause
- Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
- Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP
Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.