Top IT Managed Service Providers in Rochester
Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.
Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.
Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.
6 Leaders 15 Contenders
47 Companies
List of the Top Rochester IT MSPs
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr50 - 249Serves Rochester, NYServices provided
50% IT Managed Services25% Custom Software Development25% CybersecuritySee all 55 projectsBit by Bit Computer Consultants is a Managed IT Services provider excelling in IT management, cybersecurity, and cloud solutions. The company consistently receives positive reviews, with approximately 95% of clients praising their responsiveness, project management, and technical expertise. Clients highlight their commitment to service quality, timely ticket resolution, and proactive problem-solving, making them a reliable partner for diverse IT needs.
Reviews mention Reasonable pricing
Clients consistently commend Bit by Bit Computer Consultants for their reasonable pricing and ability to deliver cost-effective solutions. One client highlighted their talent for securing better quotes than typical vendors without sacrificing productivity, while another noted their responsiveness and adherence to budget, stating they save money by researching affordable technologies. Overall, the sentiment around pricing is highly positive, with clients expressing satisfaction with the value received for the services provided.-
Managed IT Services for Equity Research Firm
5.0 Jun 27, 2024They always deliver within budget. Their talent is securing a better quote than a typical vendor without sacrificing productivity; it’s very impressive.
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1 of 1 reviews is 5 stars1 new review for IT Managed Services services$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Bit by Bit Computer Consultants has received positive feedback for their responsive and proactive IT and cybersecurity services. Clients appreciate their ability to manage complex systems and provide timely support, often resolving issues within an hour. One client highlighted the team's expertise and commitment, noting they exceeded expectations in network speed and project management. Overall, the sentiment is highly favorable, with no reported areas for improvement, reinforcing their reliability as a trusted IT partner.Was this helpful?
36 of 46 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 46 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & IT Services for Promotional Products Company
5.0 — Bit by Bit Computer Consultants provides managed IT and cybersecurity services for a promotional products company. The team manages the client's firewall, recommends software, and handles system Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Bit by Bit Computer Consultants is frequently praised for its overall value and cost-effectiveness. Clients have reported spending amounts ranging from $2,500 monthly to over $1 million annually, often highlighting that the services provided justify the investment. One client noted, 'They meet our deadlines and stay on budget,' while another emphasized their 'competitive cost' and value for money. Overall, feedback suggests that clients feel they receive significant returns on their investments, with many expressing high satisfaction with the quality of support and service provided.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Rochester, NY
Services provided
50% IT Managed Services50% CybersecuritySee all 7 projectsCETech is an IT Managed Services Provider (MSP) specializing in comprehensive IT management and support services, including cybersecurity, infrastructure maintenance, and cloud solutions. Reviews reflect overwhelmingly positive feedback, with 100% of clients reporting satisfaction with CETech's proactive management, responsiveness, and expertise. Approximately 80% of reviewers highlight their effective communication and relationship-building capabilities, emphasizing their ability to tailor solutions to client needs.
Reviews mention Easy to reach
CETech has received positive feedback regarding their accessibility and responsiveness. Clients have noted that they can easily reach out to the team, with one client highlighting that 95% of issues are resolved immediately upon contact. Another client praised the quick responses from their account manager, even receiving replies outside of regular hours. Overall, the sentiment reflects a strong appreciation for CETech's commitment to being easily reachable and their ability to address concerns promptly.-
Managed IT Services & Cybersecurity for Insurance Agency
5.0 May 6, 2025For example, two weeks ago, I emailed Chris at 10 p.m. so he'd get the email the next morning. He emailed me right back. That's by all means something CETech doesn't have to do. Usually, we communicate issues via phone, and our meetings occur on Google Meet.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
CETech has received positive feedback for its collaborative approach and excellent project management. A recent client highlighted the development of a new application that improved data accuracy and accessibility, noting significant advancements over their previous system. The client appreciated CETech's seamless communication, likening the experience to working with a friendly coworker. However, they suggested that CETech could enhance its service by providing a projected timeline after project approval.Was this helpful?
Industry Experience
CETech has established a strong reputation across various industries, including construction, government, financial services, sports, and manufacturing. Clients commend CETech for its expertise in IT infrastructure management, cybersecurity enhancements, and proactive support. Overall sentiment is highly positive, with clients noting CETech's responsiveness and dedication to client relationships. Industries such as government and finance particularly benefit from CETech’s security and compliance expertise, while manufacturing and sports highlight their ability to manage complex IT needs effectively.
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Manufacturing Construction Government Financial services Sports Other IndustryWas this helpful?
5 of 5 Rochester-based reviews are 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsRochester-based IT Managed Services project highlight
Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read moreWas this helpful?
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr250 - 999Rochester, NYServices provided
65% IT Managed Services35% CybersecuritySee all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
4 of 6 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read moreWas this helpful?
Industry Experience
Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
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Consumer Products Transportation Food & Beverage Manufacturing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 9 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
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$5,000+$150 - $199 / hr1,000 - 9,999Serves Rochester, NYServices provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
54 of 67 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 67 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
Industry Experience
Integris has demonstrated strong expertise across various industries, including financial services, healthcare, and non-profit organizations. Clients consistently recognize their proactive approach, high-quality service, and ability to provide tailored IT solutions. Overall sentiment reflects satisfaction with Integris' responsiveness and project management, particularly in cybersecurity and infrastructure. They are especially well-suited for organizations requiring comprehensive IT support and those looking to transition to cloud-based systems.
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Other industries Arts, entertainment & music Financial services Retail Medical Media Business services Non-profit Manufacturing Education Real estate Hospitality & leisure Legal Advertising & marketing AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr50 - 249Serves Rochester, NYServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 20 projectsCorporate Technologies is a provider of Managed IT Services, offering comprehensive IT support and management solutions to various businesses. Across their reviews, the company is praised for its responsiveness, timely delivery, and effective IT management. Approximately 88% of the reviews highlight their professionalism and value for cost, with successful completion of projects noted by several clients. One negative review cited unmet deadlines, but overall, customer satisfaction is high.
Reviews mention Receptive
Corporate Technologies has received positive feedback for its receptive approach to client needs. Clients appreciate their ability to listen and respond effectively, as demonstrated by one client noting that all needs are 'listened to and heard very well.' Additionally, Corporate Technologies' patience in guiding clients through complex technology changes has been highlighted as a unique strength. Overall, the sentiment reflects a strong trust in their capabilities and service delivery.-
Cybersecurity & IT Services for Architecture & Design Co
5.0 Sep 8, 2025To the best of their ability they have managed everything accordingly, all needs are listened to and heard very well. They have the patience to do business with a company that does not always understand the best way forward in the changing technology that permeates life and explain the best way forward as often as needed.
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6 of 7 reviews are 5 stars7 new reviews for IT Managed Services servicesUnknown avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Corporate Technologies has received positive feedback for its IT and cybersecurity services over the past six months. Clients praised the team's responsiveness, effective communication, and ability to meet project deadlines. For example, one client highlighted the minimal downtime experienced during system updates, while another noted the excellent support in setting up new office spaces. However, one review indicated issues with project management and responsiveness, suggesting room for improvement in certain engagements.Was this helpful?
12 of 19 IT Managed Services reviews are 5 stars7 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read moreWas this helpful?
Industry Experience
Corporate Technologies has demonstrated significant expertise across various industries, including arts, entertainment, manufacturing, non-profit, telecommunications, and legal. Clients commend their responsiveness, effective IT management, and cybersecurity solutions, particularly in non-profit and manufacturing sectors. Overall sentiment remains positive, with clients highlighting their personalized service and ability to meet specific technical needs, making Corporate Technologies a suitable partner for organizations seeking robust IT support in diverse fields.
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Transportation Other industries Non-profit Manufacturing Arts, entertainment & music Energy & natural resources Other Industry Construction Home Services Legal TelecommunicationsWas this helpful?
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$5,000+$150 - $199 / hr1,000 - 9,999Fairport, NY
Services provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
54 of 67 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 67 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
Industry Experience
Integris has demonstrated strong expertise across various industries, including financial services, healthcare, and non-profit organizations. Clients consistently recognize their proactive approach, high-quality service, and ability to provide tailored IT solutions. Overall sentiment reflects satisfaction with Integris' responsiveness and project management, particularly in cybersecurity and infrastructure. They are especially well-suited for organizations requiring comprehensive IT support and those looking to transition to cloud-based systems.
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Other industries Arts, entertainment & music Financial services Retail Medical Media Business services Non-profit Manufacturing Education Real estate Hospitality & leisure Legal Advertising & marketing AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$100 - $149 / hr250 - 999Rochester, NY
Services provided
65% IT Managed Services35% CybersecuritySee all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
4 of 6 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read moreWas this helpful?
Industry Experience
Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
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Consumer Products Transportation Food & Beverage Manufacturing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 9 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr250 - 999Serves Rochester, NYServices provided
50% IT Managed Services30% Cybersecurity10% IT Strategy Consulting +1 service10% Unified Communications Consulting & SISee all 73 projectsTPx is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company has received predominantly positive feedback, with approximately 90% of reviews highlighting their technical expertise and proactive communication. Common themes include successful project management, seamless migration and security solutions, and cost-effective services that meet compliance standards. Reviewers frequently commend TPx for their responsiveness and ability to deliver tailored solutions.
Reviews mention Patient
Client feedback regarding TPx Communications reflects a strong sentiment of patience and professionalism. One client emphasized the 'empathetic' approach of their account manager, Kenny Medina, who consistently kept them informed during urgent project timelines. Another client noted TPx's patience in educating their team, showcasing a systematic and timeline-oriented approach. Overall, clients appreciated TPx's dedication to understanding their needs and providing support, particularly during challenging circumstances such as the COVID-19 pandemic.-
Web Dev for Window-Coverings Company
5.0 Dec 15, 2022Level of professionalism, patience, caring nature. I did not feel like just another number/project. During lock down times, there was nothing better than working with a company that had such attributes. Then, more than ever, human caring was needed.
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Cybersecurity Services for Organic Fertilizer Company
5.0 Jan 13, 2022TPx Communications is on top of their project management game — we’re a small crew, and they’ve been patient with collaborating with us and educating our members.
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1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
TPx has received positive feedback in recent reviews for its effective project management and technical expertise during a complex email migration project. Clients highlighted the company's ability to handle large-scale data transfers while ensuring compliance with regulatory requirements. Notably, TPx successfully migrated 1.6 TB of archived email data into Microsoft 365, completing the project on schedule. While overall satisfaction was high, suggestions for improvement included earlier guidance on Microsoft 365 licensing requirements.Was this helpful?
15 of 31 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 31 ReviewsIT Managed Services PROJECT HIGHLIGHT
Platform Migration Services for Therapy Services Company
5.0 — TPx migrated a contract therapy services company's email retention and archiving platform from Zix to Microsoft 365 Exchange Online. This included a large-scale migration of 1.6 TB of archived email Read moreWas this helpful?
Industry Experience
TPx Communications has demonstrated expertise across various industries, notably in Home Services, Medical, Non-profit, and Education. Clients praised their cybersecurity solutions, responsiveness, and project management skills, with a focus on enhancing operational efficiency and security. Overall sentiment is positive, highlighting strong customer service and effective implementations, particularly in sectors requiring robust IT infrastructure. Potential clients in sectors like healthcare, education, and manufacturing may find TPx to be particularly well-suited for their technology needs.
Read All ReviewsSelect Industry to see insights
Business services Telecommunications Food & Beverages Non-profit Nonprofit Transportation Government Utilities Software Construction Financial services Legal Other Industry Real estate Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing Manufacturing Medical Home ServicesWas this helpful?
$10,000+$150 - $199 / hr250 - 999Serves Rochester, NYServices provided
50% IT Managed Services50% CybersecuritySee all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
Industry Experience
Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.Was this helpful?
$5,000+$200 - $300 / hr10 - 49Serves Rochester, NYServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.
Reviews mention Proactive
Datalink Networks Inc. has received positive feedback regarding their proactive approach to client engagement. Clients highlighted their ability to share insights on emerging technologies and provide rapid responses in critical situations. One client noted, 'Their proactive support and resourcefulness have played a key role in helping our company grow and adapt.' Overall, the sentiment reflects a strong appreciation for their dependable service and commitment to enhancing business operations.-
Managed IT Services for Seafood Company
5.0 Aug 20, 2025Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail. I’ve been consistently impressed by Datalink Networks Inc.’s commitment to delivering exceptional service. Their proactive support and resourcefulness have played a key role in helping our company grow and adapt.
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3 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Industry Experience
Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.Was this helpful?
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$5,000+Undisclosed10 - 49Rochester, NY
Services provided
50% IT Managed Services45% Cybersecurity5% AI ConsultingSee all 10 projectsSimple Tech Innovations is a Managed IT Services provider that excels in delivering comprehensive IT management and support services. The company is highly rated for its exceptional client service, proactive monitoring, and timely responses, with 97% of responses meeting SLA targets. They stand out for their technical expertise and commitment to customer satisfaction, as noted by 100% of reviewers.
9 of 10 reviews are 5 stars9 new reviews for IT Managed Services services$10,000 – $49,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Simple Tech Innovations has received highly positive feedback over the past six months, with clients praising their responsiveness, expertise, and proactive support. One client noted a 97% SLA compliance rate and rapid ticket resolution, while another highlighted the effective management of over 100 issues without disruption. The team’s dedication to cybersecurity and client satisfaction is consistently emphasized, with multiple clients appreciating their alignment with business values and culture. Overall, the sentiment is overwhelmingly favorable, with no significant areas for improvement identified by clients.Was this helpful?
Industry Experience
Simple Tech Innovations has demonstrated expertise across various industries, including Insurance, Construction, Education, Medical, Recreation, and Advertising & Marketing. Clients commend their responsive customer service, proactive cybersecurity measures, and ability to manage IT needs efficiently. The overall sentiment is positive, highlighting strengths in problem-solving and technical capabilities, making them a strong fit for businesses requiring reliable IT support and security, particularly in regulated sectors like insurance and healthcare.
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Advertising & marketing Other industries Education Insurance Construction MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Simple Tech Innovations as providing exceptional value for money, with many noting that their pricing fits within budget constraints while delivering high-quality service. For example, one client mentioned, "the value of what you get for the money is impressive," and another stated their investment was "worth every penny." Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, alongside strong performance and customer support.Was this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Local businesses commend Simple Tech Innovations for dependable IT support and cybersecurity expertise, including risk assessments, threat monitoring, and secure infrastructure. Their projects range from protecting medical and insurance data to integrating companies and redesigning networks; clients emphasize quick responses and fewer interruptions.Read Local ReviewsWas this helpful?
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Undisclosed$150 - $199 / hr250 - 999Buffalo, NY
Services provided
70% IT Managed Services15% Custom Software Development15% CybersecuritySee all 54 projectsNetrio (formerly PCA Technology Group) is an IT Managed Services provider specializing in outsourced IT support, cybersecurity, and network management. Reviews highlight their professionalism, with 100% positive feedback on their responsiveness and ability to deliver projects on time. Clients commend their personalized service and attention to detail, with 80% mentioning satisfaction with their IT management and security solutions.
Reviews mention Honest
Netrio (formerly PCA Technology Group) has received positive feedback regarding their honesty and integrity. Clients have highlighted their trustworthiness, noting that the company consistently provides honest recommendations that prioritize the clients' best interests. One client emphasized that Netrio's team is always available and delivers services well beyond expectations, while another appreciated their candidness in offering necessary advice. Overall, the sentiment reflects a strong appreciation for Netrio's commitment to transparency and reliability.-
Managed IT Services & Cybersecurity for Community Center
5.0 Aug 22, 2023They are honest, hardworking, trustworthy, and always available when needed. Honestly, there isn't any area for improvement that I can think of. They do everything we ask of them well past my expectations.
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IT Consulting Services for Transportation Fuel Supplier
4.0 Jan 9, 2023We really appreciate PCA Technology Group’s honesty — they’re not afraid to give us recommendations that we need to hear to support our business. I’d recommend trying out their services — they’re a really good company to work with.
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Managed IT Services for Business Consulting Firm
5.0 Nov 21, 2022I completely respect and trust the fact that they are always making recommendations and decisions that are in our best interest. They provide honest recommendations and feedback regarding their products and services, as well as others.
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Industry Experience
Netrio (formerly PCA Technology Group) has demonstrated expertise across diverse industries, including Education, Financial Services, Non-Profit, Automotive, Medical, Manufacturing, Energy, and Business Services. Clients commend their proactive IT management, cybersecurity measures, and network optimization, highlighting their responsive communication and dedication to client satisfaction. Overall sentiment is highly positive, with consistent praise for their ability to align technology solutions with specific industry needs and ensure operational efficiency.
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Education Non-profit Automotive Construction Nonprofit Human Resources Medical Energy & natural resources Business services Logistics & Supply Chain Transportation Retail Other Industry Consulting Healthcare Financial services ManufacturingWas this helpful?
16 of 17 Rochester-based reviews are 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Subcontractor
5.0 — A painting and drywall subcontractor has engaged SUCCESS Computer Consulting for ongoing IT support. SUCCESS Computer Consulting has been assisting with the client’s network and infrastructure. Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Reviewers in Buffalo highlight Netrio (formerly PCA Technology Group)'s ability to handle complex technology needs, from custom applications, reporting tools, and financial-system interfaces to infrastructure modernization and cybersecurity. Clients value clear communication and timely execution, reporting reliable systems, improved efficiency, and confidence in protecting their data.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed10 - 49West Seneca, NY
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingSee all 5 projectsSynchroNet is a Managed IT Services provider specializing in comprehensive IT Management and Support Services. The company consistently receives praise for its knowledgeable and responsive team, with 100% of reviews highlighting their prompt service and proactive problem-solving. Clients appreciate their effective communication and ability to deliver reliable solutions, as reflected in the absence of any negative feedback across reviews.
Reviews mention Communicative
The feedback regarding SynchroNet's communication is overwhelmingly positive. Clients highlight the seamless integration of their team, noting that they feel like part of the client's organization. One client remarked on the constant communication during larger projects, ensuring everyone remained aligned. Additionally, prompt ticket resolution and proactive dialogue were emphasized, with one client stating, 'Tickets are addressed promptly and for larger projects, there is constant communication.' Overall, clients express satisfaction with the company's communicative approach.-
Managed IT Services for Private Dental Practice
5.0 Aug 24, 2021Seamless! They are just like part of my team! Tickets are addressed promptly and for larger projects, there is constant communication and dialogue so everyone is on the same page.
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Industry Experience
SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry HealthcareWas this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Buffalo-area clients praise SynchroNet for knowledgeable, responsive IT support, from server and remote-access management to cybersecurity planning and infrastructure upgrades. They report reliable operations, successful rollouts, clear explanations, and service tailored to their needs rather than a one-size-fits-all package.Read Local ReviewsWas this helpful?
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$50,000+$25 - $49 / hr1,000 - 9,999Pittsford, NY
Services provided
15% IT Managed Services20% DevOps Managed Services15% Cybersecurity +5 services10% Custom Software Development10% E-Commerce Development10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentSee all 44 projectsNetsmartz LLC is a software development company offering a wide range of IT services, including eCommerce solutions, custom software development, and database management. With an emphasis on clear communication and timely delivery, 90% of reviews highlight their responsiveness and project management skills. While some feedback suggests room for improvement in communication clarity, the overall sentiment remains positive, underscoring their commitment to meeting client needs and delivering value.
Reviews mention Trustworthy
Clients consistently describe Netsmartz LLC as a trustworthy partner, highlighting their integrity and commitment to client satisfaction. One client noted their adaptability and dedication, stating, "They told us we were more than a client to them." Furthermore, their timely communication and adherence to deadlines were praised, reinforcing their reliability. Overall, the sentiment reflects a strong sense of trust and rapport established between Netsmartz LLC and their clients.-
Web Dev & Marketing for Seasonal Home Rental Platform
5.0 Feb 8, 2019I offered them extra money for these efforts, which they declined and said it was within the original agreed upon price. They told us we were more than a client to them. They’re timely and honest, and they keep to their deadlines. If there are any problems with what they’ve done for me, I jot down an issues document for them to fix. They look at that line by line and make sure that everything is resolved. I like them because they’re trustworthy. We’ve established rapport together, which is good.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Netsmartz LLC consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients commend the company's pricing as fitting their budgets while still delivering high-quality work. For instance, one client noted they chose Netsmartz for their 'good value for cost,' while another highlighted their competitive pricing compared to North American providers. Overall, sentiment is favorable, with many clients expressing satisfaction with the balance of cost and quality in Netsmartz's services.Was this helpful?
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Review Rating from Clients
4.3/5.0
Quality
4.7
Schedule
4.7
Cost
4.2
Willing to Refer
4.7
Rochester clients praise Netsmartz LLC for building a web-to-print platform and supporting its related application, alongside ad hoc development and e-commerce integrations. They highlight knowledgeable developers, responsive teamwork, and strong quality control; the platform became a key selling point and strengthened customer relationships.Read Local ReviewsWas this helpful?
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$5,000+$150 - $199 / hr50 - 249Rochester, NY
Services provided
60% IT Managed Services20% Cybersecurity15% IT Strategy Consulting +1 service5% Cloud Consulting & SISee all 5 projectsLMT Technology Solutions is a Managed IT Services provider specializing in IT management and support services, including cybersecurity, infrastructure management, and strategic IT guidance. Reviewers consistently praise their responsiveness, technical expertise, and efficient project management, with 100% expressing satisfaction and no significant areas for improvement mentioned. They are valued as a trusted technology partner that enhances IT stability and security.
0 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
LMT Technology Solutions has received positive feedback over the past six months, highlighting their effective management of IT services and strong communication. Clients have noted improvements in IT stability, reduced downtime, and enhanced cybersecurity as key outcomes. Their proactive approach and technical expertise were particularly praised, with one client emphasizing their exceptional responsiveness and collaboration. Overall, clients express high satisfaction with LMT Technology Solutions, indicating they are a reliable partner for technology needs.Was this helpful?
Industry Experience
LMT Technology Solutions has demonstrated expertise primarily in the Legal, Non-profit, and Construction industries. Clients in the Legal sector praised their responsiveness, strong communication, and ability to enhance IT security and stability. In the Non-profit sector, LMT Technology Solutions provided reliable IT support that kept organizations up to date and secure. For the Construction industry, their managed IT services led to improved operational efficiency and robust cybersecurity. Overall, feedback reflects a strong sentiment of satisfaction and trust across these sectors.
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Construction Legal Non-profitWas this helpful?
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Review Rating from Clients
4.8/5.0
Quality
4.7
Schedule
4.8
Cost
4.7
Willing to Refer
4.8
Rochester-area clients praise LMT Technology Solutions for dependable, knowledgeable IT support and proactive service. Their work spans cybersecurity, infrastructure and desktop support, cloud migrations, disaster recovery, and risk testing; reviewers cite fewer recurring issues, stronger security, reliable operations, and clear communication.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves Rochester, NYServices provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingSee all 17 projectsLayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.
Reviews mention Accommodating
LayerCake Technologies has received positive feedback for its accommodating nature, with clients highlighting their responsiveness and willingness to prioritize urgent needs. One client noted that during an emergency, LayerCake Technologies promptly resolved a critical issue within five minutes, demonstrating their commitment to client satisfaction. Additionally, clients appreciate the regular communication and quarterly meetings, which foster transparency and collaboration, ensuring that their specific needs are met effectively.-
Managed IT Services for Law Firm
5.0 Dec 9, 2021They’re always attentive to our needs. In fact, whenever we have an emergency, they drop everything they’re working on, and they take care of everything for us. For example, I had an attorney who was in mediation on Monday and her computer suddenly had a laptop glitch. When I called Total Networks, they resolved the issue within five minutes.
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Managed IT Services for Law Firm
5.0 Dec 9, 2021Tell them what you need and be honest with them. Once you do that, they can come up with a plan that’s affordable and accommodating to you.
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14 of 14 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Insurance Agency
5.0 — Total Networks works as an insurance agency's MSP. They support all of the client's employees by implementing technical updates, conducting cybersecurity audits, and enabling them to access new Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.Was this helpful?
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UndisclosedUndisclosed50 - 249Serves Rochester, NYServices provided
35% IT Managed Services20% AI Consulting15% Cybersecurity +3 services10% Cloud Consulting & SI10% IT Strategy Consulting10% Unified Communications Consulting & SISee all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
Reviews mention Unique expertise
Clients commend Interlink Cloud Advisors, Inc. for their unique expertise in Microsoft identity, security, and cloud architecture. One client noted their ability to operate as a strategic partner, providing actionable guidance aligned with business goals. The firm's proactive approach and deep technical understanding were highlighted as rare attributes that significantly improved project outcomes. Overall, sentiment reflects strong satisfaction with their specialized knowledge and adaptability to evolving client needs.-
Cloud Consulting & Migration for Law Firm
5.0 Jun 4, 2026What stood out most was their ability to operate as a true strategic partner rather than a traditional vendor. They brought deep expertise in Microsoft identity, security, and cloud architecture, but more importantly, they translated that into practical, actionable guidance aligned to our business goals. They didn’t just implement solutions—they challenged assumptions, simplified complexity, and ensured everything fit cohesively into a broader, well-architected strategy.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Interlink Cloud Advisors, Inc. has received positive feedback over the last six months, particularly for its strong project management and deep expertise in Microsoft technologies. Clients appreciated their ability to deliver on time and maintain clear communication while acting as strategic partners rather than mere vendors. One client noted the successful modernization of their infrastructure and cost savings achieved through Interlink's cohesive approach. The flexibility in adapting to evolving client needs was also highlighted as a key strength.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read moreWas this helpful?
Industry Experience
Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit LegalWas this helpful?
$5,000+$150 - $199 / hr10 - 49Serves Rochester, NYServices provided
35% IT Managed Services25% Cloud Consulting & SI20% Cybersecurity +1 service20% Unified Communications Consulting & SISee all 31 projectsVertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.
Reviews mention Transparent
Clients have highlighted the transparency of Vertical IT Solutions as a significant strength. One client noted, "They’re very transparent and upfront" regarding solutions and pricing, ensuring no price gouging occurs. Another emphasized their integrity and promptness in addressing critical issues, stating, "They take a lot of pride in keeping their customers secure." Overall, feedback reflects a strong sentiment of trust and confidence in the company's commitment to clear communication and customer care.-
Managed IT Services for Boutique Design Shop
5.0 Oct 7, 2021They have a lot of integrity, and I enjoy the transparency that we have with them. They address critical issues promptly. Vertical Computers never pushes us to buy anything, but their advice is pretty solid, and they offer us services that we may or may not need.
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Server Infrastructure for Web & App Development Company
5.0 Feb 18, 2021We have a great relationship. They’re very transparent and upfront. They tell us what’s the best solution for us and we don’t have to worry about price gouging. My advice is to be very open about your needs. Don’t be afraid that you’ll be price gouged or sell you something that you don’t need. Trust them, they won’t steer you wrong.
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12 of 16 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read moreWas this helpful?
Industry Experience
Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.Was this helpful?
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Undisclosed$200 - $300 / hr10 - 49Fairport, NY
Services provided
75% IT Managed Services15% Cybersecurity4% IT Strategy Consulting +3 services2% ERP Consulting and SI2% Other IT Consulting and SI2% Unified Communications Consulting & SIEstablished in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
50% IT Managed Services50% CybersecurityComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Featured
What are Featured Providers?
Undisclosed$100 - $149 / hr50 - 249Serves Rochester, NYServices provided
60% IT Managed Services20% Cybersecurity10% Compliance Consulting +1 service10% IT Staff AugmentationSee all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Reviews mention Accessible
The sentiment regarding Integritek's accessibility is overwhelmingly positive. Clients noted that Integritek was 'very timely' and 'always available' to address questions and needs, highlighting their commitment to communication. This accessibility contributed to a seamless collaboration experience, reinforcing the client's confidence in the partnership. Overall, clients appreciated the company's approachability and responsiveness, which were critical to the project's success.-
Cloud Consulting & IT Services for Grant Oversight Company
5.0 Sep 11, 2023They were very timely and always available to answer our questions. The primary forms of communication with Integritek were through virtual meetings and email or messaging apps.
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Industry Experience
Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
Other Industry Nonprofit GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.Was this helpful?
More responsive than most other service providers
Get in TouchIntegritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+$150 - $199 / hr10 - 49Serves Rochester, NYServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 6 projectsReboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.
4 of 6 IT Managed Services reviews are 5 stars6 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Cloud Consulting & SI for Paint Co
5.0 — Reboot, Inc. provided IT services for a paint company. The team helped the client migrate to Azure server hosting and Azure virtual desktops and updated the client's networking, including VPN Read moreWas this helpful?
Industry Experience
Reboot, Inc. has demonstrated strong expertise in the Financial Services, Advertising & Marketing, and Manufacturing sectors. In Financial Services, they excelled in resource utilization and implementing security measures. Their work in Advertising & Marketing focused on comprehensive IT support and cybersecurity, significantly improving operational efficiency. Meanwhile, in Manufacturing, they achieved seamless IT migrations and risk mitigation. Overall, clients commend their effective communication, project management, and commitment to understanding specific industry needs, making them a suitable partner across these fields.
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Financial services Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Reboot, Inc.'s exceptional value for money, frequently noting their pricing aligns well with budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized their 'great culture fit' and alignment with company values. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the affordability and quality of the services provided, leading to long-term partnerships.Was this helpful?
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Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Services provided
90% IT Managed Services10% Other IT Consulting and SICartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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UndisclosedUndisclosed10 - 49Pittsford, NY
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingIT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +1 service20% IT Strategy ConsultingLaunched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
Read moreSee All Locations (4)Rochester, NY
3500 Winton Place
Rochester, NY 1462331 - 40
+1 (585) 758-7100
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$1,000+$150 - $199 / hr2 - 9Rochester, NY
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingDeeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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$5,000+$100 - $149 / hr50 - 249Victor, NY
Services provided
80% IT Managed Services20% CybersecurityBrite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Victor, NY
Services provided
100% IT Managed ServicesEWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Undisclosed$100 - $149 / hr2 - 9Rochester, NY
Services provided
40% IT Managed Services30% Cybersecurity10% CRM Consulting and SI +2 services10% Cloud Consulting & SI10% ERP Consulting and SIHeadquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Services provided
40% IT Managed Services60% CybersecurityCyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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$5,000+$100 - $149 / hr10 - 49Rochester, NY
Services provided
50% IT Managed Services50% CybersecurityEstablished in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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$5,000+$25 - $49 / hr10 - 49Webster, NY
Services provided
25% IT Managed Services20% IT Strategy Consulting15% Web Development +4 services10% Custom Software Development10% Cybersecurity10% IT Staff Augmentation10% Web DesignBross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
Read moreSee All Locations (3)Webster, NY
1130 Crosspointe Lane, #1B
Webster, NY 145802 - 5
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UndisclosedUndisclosed50 - 249Pittsford, NY
Services provided
20% IT Managed Services20% CRM Consulting and SI20% Cloud Consulting & SI +2 services20% Cybersecurity20% IT Strategy ConsultingLaunched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
Read moreSee All Locations (7)Pittsford, NY
656 Kreag Road
Pittsford, NY 1453431 - 40
(585) 460-8844
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$5,000+$100 - $149 / hr50 - 249Rochester, NY
Services provided
40% IT Managed Services20% Cloud Consulting & SI15% IT Strategy Consulting +2 services15% Unified Communications Consulting & SI10% Mobile App DevelopmentIT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Rochester, NY
Services provided
40% IT Managed Services20% Custom Software Development20% IT Strategy Consulting +2 services10% Web Design10% Web DevelopmentSmall IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
Read moreSee All Locations (4)Rochester, NY
740 Driving Park Ave, Suite A2,
Rochester, NY 146132 - 5
585.697.0649
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$1,000+$50 - $99 / hr2 - 9Rochester, NY
Services provided
10% IT Managed Services35% Business Consulting10% Digital Strategy +5 services10% E-Commerce Development10% Logo10% Social Media Marketing10% Web Design5% Graphic DesignEstablished in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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UndisclosedUndisclosed50 - 249Brockport, NY
Services provided
100% IT Managed ServicesIT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
25% IT Managed Services25% BI & Big Data Consulting & SI25% Cybersecurity +1 service25% Warehousing & DistributionComputer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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$5,000+$100 - $149 / hr2 - 9Rochester, NY
Services provided
20% IT Managed Services20% Email Marketing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignEmail Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Undisclosed$100 - $149 / hr10 - 49Batavia, NY
Services provided
60% IT Managed Services20% Cybersecurity10% IT Strategy Consulting +1 service10% Web DesignIT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
10% IT Managed Services10% API Development10% Cloud Consulting & SI +7 services10% Cybersecurity10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentData Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed$100 - $149 / hr2 - 9Batavia, NY
Services provided
45% IT Managed Services25% Cybersecurity10% AI Consulting +2 services10% IT Strategy Consulting10% Other IT Consulting and SIFounded in 2014, AXE Computers USA is an IT managed services company. Their services include IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr50 - 249Buffalo, NY
Services provided
30% IT Managed Services60% IT Staff Augmentation10% IT Strategy ConsultingSee all 1 projectsLighthouse Technology Services is The Place for Technology Talent. Since 2004, Lighthouse has helped drive growth for businesses of all sizes as a specialized partner for technology recruiting and
Read moreAverage Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Lighthouse Technology Services is recognized for providing good value for money, with clients highlighting their competitive pricing and quality service. One client noted that they chose Lighthouse Technology Services for their budget-friendly options and high ratings. The company has successfully reduced IT downtime and modernized systems, reinforcing the perception of cost-effectiveness. Overall, clients express satisfaction with the balance of cost and service quality, indicating strong value in their offerings.Was this helpful?
1 of 1 Rochester-based review is 5 stars1 Rochester-based review for IT Managed Services in past 6 monthsUnknown avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsRochester-based IT Managed Services project highlight
Managed IT Services for Steel Manufacturing & Welding Co
5.0 — Lighthouse Technology Services provides managed IT services for a steel fabrication and welding company. The team has updated the client's security, enabled a fast ticketing process, and managed IT Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
Lancaster-area clients praise Lighthouse Technology Services for responsive, polite managed IT support, modernizing security and streamlining ticketing for an industrial business. Reviewers report roughly 50% less IT downtime, stronger security compliance, and proactive planning for a new manufacturing site.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Depew, NY
Services provided
100% IT Managed ServicesFounded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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$5,000+$100 - $149 / hr10 - 49Tonawanda, NY
Services provided
90% IT Managed Services10% CybersecurityUS itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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UndisclosedUndisclosed50 - 249Buffalo, NY
Services provided
20% IT Managed Services60% Accounting20% Business ConsultingBased in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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UndisclosedUndisclosed2 - 9Buffalo, NY
Services provided
100% IT Managed ServicesBuffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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$5,000+$50 - $99 / hr2 - 9Orchard Park, NY
Services provided
50% IT Managed Services25% BI & Big Data Consulting & SI25% IT Strategy ConsultingGreat Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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UndisclosedUndisclosedFreelancerBuffalo, NY
Services provided
100% IT Managed ServicesBuffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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$1,000+$100 - $149 / hr2 - 9Buffalo, NY
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Strategy Consulting20% Other IT Consulting and SITech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Syracuse, NY
Services provided
50% IT Managed Services50% Custom Software DevelopmentIn Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Cheektowaga, NY
Services provided
10% IT Managed Services50% Ecommerce Marketing20% Business Consulting +3 services10% IT Strategy Consulting5% Fulfillment5% Other IT Consulting and SIFounded in 2025, Pinnacle Bangladesh is an Ecommerce Marketing company. The company focuses on Ecommerce Marketing and Business Consulting.
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UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
20% IT Managed Services20% AI Development20% Cybersecurity +2 services20% IT Staff Augmentation20% IT Strategy ConsultingIT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
Read moreSee All Locations (2)Buffalo, NY
50 Fountain Plaza, Suite 1400
Buffalo, NY 142021
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UndisclosedUndisclosed10 - 49Syracuse, NY
Services provided
15% IT Managed Services15% Cloud Consulting & SI15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% CybersecurityACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Undisclosed$100 - $149 / hr50 - 249Buffalo, NY
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% IT Staff Augmentation +3 services20% Unified Communications Consulting & SI10% Cybersecurity10% IT Strategy ConsultingAdvance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
20% IT Managed Services20% BI & Big Data Consulting & SI20% Cloud Consulting & SI +2 services20% Cybersecurity20% IT Strategy ConsultingSmall IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Pittsford, NY
Services provided
40% IT Managed Services30% IT Strategy Consulting20% Cloud Consulting & SI +1 service10% Unified Communications Consulting & SIACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
Read moreSee All Locations (3)Pittsford, NY
1150-J Pittsford-Victor Road,
Pittsford, NY 14534585.296.8880
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
20% IT Managed Services20% IT Staff Augmentation20% IT Strategy Consulting +2 services20% Mobile App Development20% Web DesignEntre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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UndisclosedUndisclosed2 - 9Pittsford, NY
Services provided
25% IT Managed Services25% IT Strategy Consulting25% Other IT Consulting and SI +1 service25% Unified Communications Consulting & SIUnified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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List of the Top 6 Rochester IT MSPs
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$5,000+$150 - $199 / hr1,000 - 9,999Fairport, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
70% IT Managed Services30% Other -
$5,000+$100 - $149 / hr250 - 999Rochester, NY
Ability to deliver
32.8/40.017/20 Reviews9.4/10 Clients & Experience6.4/10 Market PresenceService focus
65% IT Managed Services35% Other -
$10,000+$150 - $199 / hr10 - 49Rochester, NY
Ability to deliver
31.1/40.017.6/20 Reviews8.8/10 Clients & Experience4.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
$50,000+$25 - $49 / hr1,000 - 9,999Pittsford, NY
Ability to deliver
29.9/40.015.6/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
15% IT Managed Services85% Other -
$5,000+$150 - $199 / hr50 - 249Rochester, NY
Ability to deliver
21.9/40.017.8/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+Undisclosed10 - 49Rochester, NY
Ability to deliver
22.5/40.018.8/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% IT Managed Services50% Other -
Undisclosed$200 - $300 / hr10 - 49Fairport, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% IT Managed Services25% Other -
UndisclosedUndisclosed50 - 249Rochester, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% IT Managed Services50% Other -
Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
90% IT Managed Services10% Other -
UndisclosedUndisclosed10 - 49Pittsford, NY
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Rochester, NY
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr2 - 9Rochester, NY
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$100 - $149 / hr50 - 249Victor, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% IT Managed Services20% Other -
UndisclosedUndisclosed50 - 249Victor, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services -
Undisclosed$100 - $149 / hr2 - 9Rochester, NY
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
40% IT Managed Services60% Other -
Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr10 - 49Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$25 - $49 / hr10 - 49Webster, NY
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
25% IT Managed Services75% Other -
UndisclosedUndisclosed50 - 249Pittsford, NY
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
20% IT Managed Services80% Other -
$5,000+$100 - $149 / hr50 - 249Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr10 - 49Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% IT Managed Services60% Other
Rochester IT Managed Services FAQs
Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.
Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.
Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.
Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.
Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:
- Healthcare and life sciences (UR Medicine, regional clinics)
- Manufacturing and advanced optics
- Financial services and credit unions
- Higher education institutions
- Nonprofits and municipal agencies
Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.
- Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
- Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
- Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
- Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
- Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.
Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.
- No documented SLA or vague “as needed” support promises
- Reliance on out-of-state subcontractors for every on-site task
- Pushy long-term contracts without a 90-day exit clause
- Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
- Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP
Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.
Get quotes from the 5 best-fit agencies for your project—in 4 minutes or less.