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Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.

Ratings Updated: June 5, 2026

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Featured

What are Featured Providers?
IT GOAT

4.7 13 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

70% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +1 service

10% IT Strategy Consulting

IT GOAT is an IT Managed Services Provider specializing in outsourced IT support, cybersecurity, and IT infrastructure management. They consistently receive commendations for their speed, agility, and effective IT solutions, with 87% of reviewers highlighting their responsiveness and customer service. However, some clients noted areas for improvement in billing and ticket response times, indicating room for operational enhancements.

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (2)

What Clients Have Said
Overall, clients express a positive sentiment regarding IT GOAT's cost-effectiveness and value for money. Multiple reviews highlight that their pricing aligns well with client budgets, with one client noting, "Good value for cost," while another appreciated the service at a "really reasonable rate" compared to competitors. However, some clients mentioned the need for improvement in billing simplicity, indicating that while their services are valuable, the invoicing process could be more straightforward.
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More responsive than most other service providers

IT GOAT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dallas, Pennsylvania (2) Nashville, Tennessee (1) Austin, Texas (1) Dallas, Texas (1) Fort Worth, Texas (1) Richardson, Texas (1) Manhattan, New York (1) Culver City, California (1) Los Angeles, California (1) Louisville, Kentucky (1)

This provider is fluent in 1 language:

English

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$10 Service Assist (Pay as you go) $100 Business Core $150 Business Premier

IT Managed Services Packages

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CETech

5.0 6 reviews

Look for Verified Providers

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Premier Verified

$10,000+

$150 - $199 / hr

10 - 49

Rochester, NY

Services provided

45% IT Managed Services

25% Cybersecurity

15% IT Staff Augmentation +1 service

15% Other IT Consulting and SI

CETech is a provider of managed IT services, offering a range of solutions including IT management, support services, and cybersecurity. Across their reviews, 100% of clients commend their proactive approach and responsiveness, with no significant areas for improvement reported. Approximately 80% of reviewers highlight their expertise in managing complex IT infrastructures and their effective communication in addressing client needs.

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Reviews mention Easy to reach
The feedback regarding CETech's accessibility and communication is overwhelmingly positive. Clients appreciate the team's responsiveness, with one noting that they received a reply from their account manager, Chris, at 10 p.m. This level of attentiveness is highlighted as a key strength, contributing to a seamless problem resolution process. Overall, clients express satisfaction with CETech's availability and willingness to assist, emphasizing their reliability in handling urgent issues swiftly.

Managed IT Services & Cybersecurity for Insurance Agency

5.0 May 6, 2025

For example, two weeks ago, I emailed Chris at 10 p.m. so he'd get the email the next morning. He emailed me right back. That's by all means something CETech doesn't have to do. Usually, we communicate issues via phone, and our meetings occur on Google Meet.
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Industry Experience

CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry Manufacturing

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5 of 5 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Local reviewers highlight CETech's expertise in managed IT, cybersecurity, and system upgrades, delivering on time and within budget. Their dedicated support, clear communication, and tailored solutions have significantly improved operational security and efficiency for businesses in Rochester.
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Featured

What are Featured Providers?
Corporate Technologies

4.7 12 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider offering comprehensive IT Support Services, including server management, cybersecurity, and technical assistance. Overall feedback is highly positive, with clients praising their responsiveness, professionalism, and ability to efficiently resolve issues, as reflected in over 90% of reviews. Their commitment to customer satisfaction and strategic IT management makes them a trusted and reliable IT partner.

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Reviews mention Efficient
Clients have consistently praised Corporate Technologies for their efficiency in resolving IT issues, with most support tickets addressed within the same business day. Feedback highlights their meticulous project management and proactive communication, ensuring seamless support during critical events. One client noted significant improvements in response times and system reliability compared to previous vendors. Overall, the sentiment reflects a strong appreciation for their commitment to operational continuity and effective partnership.

IT Managed Services for Medical Foundation

4.5 Oct 16, 2025

Corporate Technologies has delivered measurable improvements in our IT operations, including faster response times, increased reliability, and stronger system performance. Compared to our previous vendor, where support requests often took several days to receive a response, Corporate Technologies now resolves most support tickets within the same business day. Their proactive monitoring has also helped reduce system downtime and prevent technical disruptions during high-demand events such as Giving Hearts Day, contributing directly to operational continuity and organizational impact.
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IT Managed Services for Medical Foundation

4.5 Oct 16, 2025

For day-to-day support and simpler service tickets, they are fast, responsive, and efficient, often resolving issues within the same business day. Throughout every engagement, they communicate proactively—providing updates as work progresses, outlining next steps, and ensuring our team is informed and supported from start to finish.
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0 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Corporate Technologies highlight a strong performance in IT assistance and server management, particularly noted by a nonprofit client who praised their efficiency in transitioning to cloud solutions and updating communication systems. The client emphasized the team's patience and proactive problem-solving, with no areas for improvement identified. Overall sentiment is highly positive, indicating a reliable partnership that enhances operational effectiveness.
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.
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More responsive than most other service providers

Corporate Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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Reviews mention Exceptional results
Clients express exceptional satisfaction with TPx Communications, highlighting their impressive response times and effective problem-solving capabilities. One client noted the timely replacement and configuration of a firewall, which minimized downtime during a critical incident. The proactive approach to network stability and long-term planning is also commended, particularly the expertise of staff members like Tyler, whose knowledge and trustworthiness significantly enhance the client relationship. Overall, the sentiment reflects a strong appreciation for the company's reliability and expertise.

Managed Network Services for Public School District

4.0 Oct 27, 2015

We did have a pretty bad firewall issue that had a real bad impact on our network. They were able to secure us a replacement firewall, and get it up and configured, in a very timely fashion. While we were down, we were severely hampered, but they were very time-efficient. We were definitely impressed with their response time and their status reports. We never felt left in the dark.
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Industry Experience

TPx Communications has garnered positive feedback across various industries, notably in Home Services, Food & Beverages, Healthcare, Non-profit, and Manufacturing. Clients commend TPx for its expertise in cybersecurity, network management, and VoIP systems, highlighting their responsiveness, cost-effectiveness, and comprehensive support. The overall sentiment reflects trust and satisfaction, particularly in enhancing communication systems and operational efficiency. Organizations in need of trusted IT solutions and dedicated support would find TPx a fitting partner.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Education Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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United States (61) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Integris

4.9 94 reviews
Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Rochester, NY

Services provided

70% IT Managed Services

10% AI Agents

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.

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Reviews mention Exceeds expectations
Integris consistently exceeds client expectations, as evidenced by feedback highlighting their exceptional service and proactive support. For instance, a client noted they rarely face IT issues due to Integris's effective setup, while another emphasized their impressive cybersecurity measures. Clients appreciate the team’s punctuality and communication, with one stating Integris has become a trusted partner over the years. Overall, feedback reflects a strong sentiment of satisfaction and trust in Integris's capabilities.

Managed IT Services & Cybersecurity for Retail Company

5.0 Jul 17, 2025

We rarely have to contact Integris because the setup is so good. The quality of their work has exceeded our expectations, and it's exceedingly rare that we have any IT issues.
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Managed IT Support for Religious Institution

5.0 Nov 10, 2022

TechMD is all about the customer experience. They're really intentional about how they do their client management process. Gus, our vCIO, leverages the TechMD resources to solve our problems. Our account manager is also sensitive to our specific organizational needs and our industry as well. They're all about helping us win, and that's spectacular for an MSP. Aside from that, their team of account managers has a really great width of experience. They were able to find someone who has a lot of relevant knowledge in our area, so choosing them was a very easy decision just because of how they hire their account managers and their expertise. Just interacting with them has been so amazing, and we love the way that we work together. Overall, they're a great company that prioritizes their mission over their bottom line and makes sure that they can help us the best they can.
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IT Support & Multiple Tech Projects for Youth Nonprofit

5.0 Nov 13, 2020

I’m constantly impressed by how often they’re willing to spur-of-the-moment send a tech out to one of our locations. Even though that might be a very small issue for TechMD, it’s a huge one for us, and they know it. Their willingness to go above and beyond for us is just amazing.
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Cybersecurity, Cloud & Managed IT Services for Factoring Co

5.0 Aug 1, 2025

Integris' team is great, and we don't have any issues with them. The team goes above and beyond our expectations. Integris delivers work on time and communicates well. We send emails to request help and issue tickets.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on Integris highlights their exceptional managed IT services and cybersecurity solutions, with clients noting the high quality and responsiveness of their team. One client emphasized that Integris has been instrumental in balancing cybersecurity needs, allowing them peace of mind. The proactive communication and effective project management were also praised. Overall, clients express strong satisfaction with Integris, recommending clear communication of expectations to maximize the partnership's success.
Read 1 Recent Review

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Industry Experience

Integris has garnered positive feedback across various industries including financial services, healthcare, and non-profit organizations. Clients praise their expertise in IT management, cybersecurity, and cloud migrations, highlighting their responsiveness and effective communication. Financial services clients specifically commend their compliance support, while non-profits appreciate their understanding of sector-specific challenges. Overall, the sentiment is highly favorable, indicating strong suitability for organizations seeking reliable, knowledgeable IT partners.
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Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry Financial services Other industries

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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Integris

4.9 94 reviews
Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Fairport, NY

Services provided

70% IT Managed Services

10% AI Agents

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.

See all 94 projects
Reviews mention Exceeds expectations
Integris consistently exceeds client expectations, as evidenced by feedback highlighting their exceptional service and proactive support. For instance, a client noted they rarely face IT issues due to Integris's effective setup, while another emphasized their impressive cybersecurity measures. Clients appreciate the team’s punctuality and communication, with one stating Integris has become a trusted partner over the years. Overall, feedback reflects a strong sentiment of satisfaction and trust in Integris's capabilities.

Managed IT Services & Cybersecurity for Retail Company

5.0 Jul 17, 2025

We rarely have to contact Integris because the setup is so good. The quality of their work has exceeded our expectations, and it's exceedingly rare that we have any IT issues.
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Managed IT Support for Religious Institution

5.0 Nov 10, 2022

TechMD is all about the customer experience. They're really intentional about how they do their client management process. Gus, our vCIO, leverages the TechMD resources to solve our problems. Our account manager is also sensitive to our specific organizational needs and our industry as well. They're all about helping us win, and that's spectacular for an MSP. Aside from that, their team of account managers has a really great width of experience. They were able to find someone who has a lot of relevant knowledge in our area, so choosing them was a very easy decision just because of how they hire their account managers and their expertise. Just interacting with them has been so amazing, and we love the way that we work together. Overall, they're a great company that prioritizes their mission over their bottom line and makes sure that they can help us the best they can.
Read Full Review

IT Support & Multiple Tech Projects for Youth Nonprofit

5.0 Nov 13, 2020

I’m constantly impressed by how often they’re willing to spur-of-the-moment send a tech out to one of our locations. Even though that might be a very small issue for TechMD, it’s a huge one for us, and they know it. Their willingness to go above and beyond for us is just amazing.
Read Full Review

Cybersecurity, Cloud & Managed IT Services for Factoring Co

5.0 Aug 1, 2025

Integris' team is great, and we don't have any issues with them. The team goes above and beyond our expectations. Integris delivers work on time and communicates well. We send emails to request help and issue tickets.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on Integris highlights their exceptional managed IT services and cybersecurity solutions, with clients noting the high quality and responsiveness of their team. One client emphasized that Integris has been instrumental in balancing cybersecurity needs, allowing them peace of mind. The proactive communication and effective project management were also praised. Overall, clients express strong satisfaction with Integris, recommending clear communication of expectations to maximize the partnership's success.
Read 1 Recent Review

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Industry Experience

Integris has garnered positive feedback across various industries including financial services, healthcare, and non-profit organizations. Clients praise their expertise in IT management, cybersecurity, and cloud migrations, highlighting their responsiveness and effective communication. Financial services clients specifically commend their compliance support, while non-profits appreciate their understanding of sector-specific challenges. Overall, the sentiment is highly favorable, indicating strong suitability for organizations seeking reliable, knowledgeable IT partners.
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Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry Financial services Other industries

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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Net at Work LLC

4.8 9 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a Managed IT Services provider specializing in IT Support Services, ERP consulting, and network management. Reviews highlight their expertise in Sage ERP systems and managed information technology, with 100% positive feedback on timely project delivery and expert knowledge. Their ability to handle complex IT projects and maintain strong client relationships, exemplified by a 20-year partnership, is consistently praised.

See all 9 projects
2 of 3 reviews are 5 stars

3 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, clients have consistently praised Net at Work LLC for their exceptional IT support and managed services. Notably, a client highlighted the invaluable SAGE Accounting support that significantly contributed to their success. Another client acknowledged the company's ability to evolve IT infrastructure alongside technological advancements, leading to improved performance. Overall, feedback reflects high satisfaction with timely project management and responsiveness, although suggestions for improved communication between service areas were noted.
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback indicates that Net at Work LLC offers commendable value for money, with several clients noting a 'good value for cost' and 'invaluable' support. For instance, one client highlighted that their SAGE Accounting support significantly contributed to their success, while another appreciated the thorough communication and timely delivery of services. Overall, clients expressed satisfaction with the cost-effectiveness and quality of services provided, suggesting a strong alignment between pricing and value received.
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More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Featured

What are Featured Providers?

Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT service provider specializing in cloud migration and IT solutions. The feedback highlights their exceptional project management and responsiveness, with 100% of clients expressing satisfaction. Reviewers emphasize their effective communication and dedication to understanding business needs, contributing to improved operational efficiency and staff morale.

See all 1 projects

Industry Experience

CWPS has demonstrated expertise across various industries, notably in the nonprofit sector, providing IT services such as cloud migration. Clients have praised their responsiveness, commitment to best practices, and the efficiency improvements achieved through training and support. Overall sentiment reflects high satisfaction in their project management and delivery, indicating that organizations seeking IT partnership for cloud solutions and operational efficiency enhancement may find CWPS a strong fit.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with CWPS, noting that the $100,000 investment has yielded significant value through effective cloud migration and improved operational efficiency. One client highlighted the company's responsiveness and commitment to best practices, emphasizing that they were impressed with CWPS's ability to meet business objectives without compromising on quality. Overall, the sentiment reflects a favorable perception of CWPS's cost-effectiveness and dedication to client success.
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More responsive than most other service providers

Red River is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Datalink Networks Inc.

5.0 3 reviews
Premier Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Rochester, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider excelling in IT infrastructure improvements, IT Management, and IT Support Services. With a 100% positive feedback rate across reviews, clients commend their proactive support, rapid response, and effective problem-solving capabilities. Their technical expertise and commitment to exceptional service make them a reliable partner for outsourced IT management.

See all 3 projects

3 of 3 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.
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Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

See all 4 projects

2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Other Industry Nonprofit Government

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Netrio (formerly PCA Technology Group)

4.9 31 reviews
Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

PCA Technology Group is a reputable provider of Managed IT Services, specializing in IT Support Services, cybersecurity, and network management. Reviewers consistently highlight the company's professionalism, responsiveness, and effective project management, with 100% employee satisfaction and no reported data loss. Approximately 80% of the reviews emphasize their alignment with company values, showcasing PCA's dedication to maintaining strong client relationships and delivering on their promises.

See all 31 projects
Reviews mention High-quality work
PCA Technology Group has consistently received high praise for their high-quality work across multiple client reviews. Clients have noted their 'prompt and professional' responses, meticulous attention to detail, and ability to execute projects smoothly. One client highlighted their 'incredible job' in understanding needs, while another emphasized the 'excellent response times' and seamless project management. Overall, the sentiment reflects confidence in PCA's capabilities and a strong alignment with client expectations.

Managed IT & Cybersecurity Services for Wealth Management Co

5.0 Mar 11, 2024

PCA Technology Group boasts a team of highly credentialed professionals who exhibit a genuine passion for their work, executing their responsibilities with meticulous attention and enthusiasm. The organization exudes a youthful and contemporary ambiance, embodying intellectual sophistication and confidence.
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IT Services for Nonprofit Organization

5.0 Dec 13, 2023

Their personal service and attention to detail were impressive. The reviewer mentioned being very happy with the speed and quality of service provided by PCA Technology Group.
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Managed IT Services for Business Consulting Firm

5.0 Nov 21, 2022

Problems arise and get resolved quickly. Solutions are recommended and when implemented, work as intended. In 20+ years, I feel that all of our major decisions/directions have worked out for the best.
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Full-Service Managed IT Support for Equipment Manufacturer

5.0 May 13, 2022

Overall, I’m 100% satisfied with PCA. Our team members, president, VP, and controller have also been highly satisfied. They’ve exceeded our expectations; if they don’t know how to answer our questions, they figure things out. PCA’s project management has been excellent.
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Industry Experience

Netrio (formerly PCA Technology Group) has demonstrated expertise across various industries, including Education, Financial Services, Non-profit, Automotive, Healthcare, and Manufacturing. Feedback highlights their strengths in cybersecurity, IT management, and software development, with clients noting high responsiveness and effective project management. Overall sentiment is positive, with reviews indicating successful outcomes, strong communication, and alignment with organizational values, making Netrio an ideal fit for businesses seeking reliable IT support and innovative solutions in these sectors.
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Education Financial services Non-profit Automotive Construction Nonprofit Human Resources Medical Healthcare Manufacturing Energy & natural resources Business services Logistics & Supply Chain Transportation Retail Other Industry Consulting

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Buffalo, New York (14) Cheektowaga, New York (2) Lockport, New York (2) Williamsville, New York (2) Getzville, New York (2) Niagara Falls, New York (1) Utica, New York (1) Topsham, Maine (1) East Rochester, New York (1) Olean, New York (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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16 of 17 Rochester-based reviews are 5 stars

$200,000 – $999,999 avg. project cost for IT Managed Services services in Rochester

IT Managed Services project highlight

Managed IT Services for Nonprofit Organization
5.0 — PCA Technology Group provides managed IT services for a nonprofit organization. They are tasked with managing the client's IT needs, remote help desk services, cybersecurity training, and data Read more
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SynchroNet

5.0 5 reviews
Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet Industries Inc. is a Managed IT Services provider specializing in comprehensive IT support, including IT Management, Outsourced IT Services, and Managed Information Technology. The company is praised for its knowledgeable staff, responsive support, and proactive approach, with 100% positive feedback from reviewers highlighting their reliability and expertise in handling IT challenges efficiently.

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Reviews mention Efficient
Clients consistently praise Synchronet Industries Inc. for their efficiency and quick response times, noting that support desk help is typically provided within 30 minutes. One client highlighted the proactive approach of the team, stating that potential issues are often resolved before they arise. Feedback emphasizes the company's ability to deliver services rapidly and effectively, contributing to minimal downtime and high satisfaction among users. Overall, the sentiment regarding efficiency is overwhelmingly positive.

Software Maintenance for Law Firm

5.0 Sep 8, 2021

Synchronet provides the same excellent service to all members of our firm. It doesn't matter if I call or one of our secretaries does, they respond right away. The work gets done quickly and efficiently.
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Industry Experience

SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry Healthcare

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Buffalo, New York (2) West Seneca, New York (1) East Aurora, New York (1) Buffalo, Texas (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

East Aurora clients, including dental and healthcare providers, value SynchroNet’s thorough IT services, from disaster recovery to network optimization. Their responsive, knowledgeable team ensures smooth operations, delivering lasting solutions and fostering strong, collaborative relationships in complex medical environments.
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a software development company offering solutions including project management, software development, and eCommerce management. Their reviews reflect a 90% satisfaction rate, with clients praising their communication, responsiveness, and alignment with company values. However, a small portion of feedback suggests room for improvement in communication and early hands-on testing. Overall, they are appreciated for their efficiency and value for money.

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Reviews mention Understands their clients' needs
Netsmartz LLC has consistently demonstrated a strong understanding of their clients' needs, as reflected in various reviews. Clients noted the team's ability to anticipate issues, with one stating they 'understood our needs the best' during a project. Another client praised their responsiveness and flexibility, emphasizing their commitment to client success. Overall, feedback indicates a positive sentiment toward Netsmartz's capacity to comprehend and address client requirements effectively, fostering a collaborative partnership.

E-Commerce Migration & Development for Fundraising Company

5.0 Jan 24, 2022

The team is very knowledgeable and understanding of our needs. They were able to anticipate any issues with our requests and made frequent suggestions to enhance our site.
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Magento Development for Luxury Home Furnishing Company

4.0 Dec 15, 2021

We like that Netsmartz LLC has the commitment for our business to be successful. They understand the challenges and do a good job of keeping the project on track. In addition to that, we like their responsiveness and ability to mitigate issues.
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Web Dev & Marketing for Seasonal Home Rental Platform

5.0 Feb 8, 2019

They’re very adaptable and really work hard to make sure I’m happy. They’re understanding of my situation, which speaks volumes. They told us we were more than a client to them.
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Magento Plugin Dev for T-Shirt Company

5.0 Jul 13, 2018

They were very professional and attentive to my company’s demands. They often found logical solutions to development problems and stayed positive in difficult situations. We would meet to discuss next steps and propose the best ways to realize every single milestone.
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Industry Experience

Netsmartz LLC has garnered positive feedback across various industries, including Construction, Information Technology, Financial Services, Telecommunications, Nonprofit, Education, Software, and Retail. Clients praised their expertise in custom software development, project management, and communication. The overall sentiment is highly favorable, highlighting their capability to deliver on time and adapt to specific industry needs, particularly in IT and e-commerce. Companies in sectors like Education and Telecommunications have reported significant improvements in operational efficiency and user experience, suggesting Netsmartz is well-suited for projects requiring robust technical solutions.
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Construction Information technology Financial services Manufacturing Telecommunications Nonprofit Education Software Design IT Services Healthcare Gaming Advertising & marketing Retail Other Industry Consumer Products Sports Wellness & Fitness Business services Real estate Energy & natural resources Transportation Consulting Pharmaceuticals

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (10) $50,000 to $199,999 (10) $200,000 to $999,999 (6)

What Clients Have Said
Clients frequently commend Netsmartz LLC for their competitive pricing and overall value for money. Feedback highlights a strong alignment of costs with client budgets, with one client noting it as a 'good value for cost.' Multiple reviews emphasized that Netsmartz delivered quality work within budget constraints, enhancing project outcomes without sacrificing quality. Overall, sentiment is positive, with many clients expressing satisfaction with the financial aspects of their engagements.
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United States (24) Canada (7) Australia (3) India (2) Hong Kong (1) Ireland (1) Italy (1) England (1)

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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider specializing in comprehensive IT support services, including IT security, desktop support, and cloud management. The company consistently receives positive feedback, with 100% of reviewers highlighting their effective communication, responsiveness, and ability to deliver projects on time. Clients appreciate their reliability, knowledge, and the strong relationships they build, ensuring trust and loyalty.

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3 of 3 reviews are 5 stars

3 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for LMT Technology Solutions highlights their strong communication, reliability, and effective IT support. Clients commend their responsiveness and ability to deliver projects on time, with one stating, "Communication is first class." Another client noted a measurable reduction in IT issues due to proactive maintenance. Overall, sentiment is highly positive, with no reported areas for improvement, reflecting a consistent culture of client care and professional service.
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Brighton, New York (1) Rochester, New York (1) Fairport, New York (1) Pittsford, New York (1)

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4 of 4 Rochester-based reviews are 5 stars

3 Rochester-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Cloud Consulting & SI for Law Firm
5.0 — LMT Technology Solutions provides ongoing IT support for a personal injury law firm. The team is responsible for implementing IT solutions and providing maintenance and monitoring support. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Pittsford-based clients praise LMT Technology Solutions for comprehensive IT support, including cybersecurity and upgrades, with timely delivery and clear communication. Their hands-on approach and respectful treatment make them a trusted partner for ongoing technology management.
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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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Vertical IT Solutions

4.9 31 reviews
Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Rochester, NY

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a managed IT services provider specializing in comprehensive IT support services, including cybersecurity, network monitoring, and IT management. Across their reviews, they consistently receive praise for their responsiveness, professionalism, and ability to address complex IT issues promptly. Approximately 100% of reviewers commend their reliability and effective communication, highlighting their commitment to meeting and exceeding client expectations in outsourced IT support.

See all 31 projects
Reviews mention Great team
Clients consistently praise Vertical IT Solutions for their exceptional team and dedication. One IT director noted their willingness to go above and beyond, stating, "There’s never something too big that they can’t handle." Another highlighted the company's genuine care for client needs, contrasting it with previous providers. The overall sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending Vertical without hesitation, emphasizing their collaborative approach and professionalism.

Managed IT Services for Aviation Company

5.0 Mar 1, 2021

Vertical Computers has leveraged their expertise and team to help us modernize our business. Their dedication is impressive — they are always willing to go above and beyond. There’s never something too big that they can’t handle. I love when we collaborate and can solve issues or plan out new projects together. Honestly, I just think they need to hire more people like the ones they have.
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12 of 16 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients of Vertical IT Solutions consistently highlight the company's excellent value for money, often noting that their pricing fits within budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized that their investment led to significant improvements in efficiency and response times. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, making Vertical IT Solutions a reliable choice for IT management.
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View projects from:

Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

ComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Rochester, NY

3500 Winton Place
Rochester, NY 14623
31 - 40

+1 (585) 758-7100

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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Cyberware Security, LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

60% Cybersecurity

Cyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Webster, NY

1130 Crosspointe Lane, #1B
Webster, NY 14580
2 - 5

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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Pittsford, NY

656 Kreag Road
Pittsford, NY 14534
31 - 40

(585) 460-8844

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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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Rochester, NY

740 Driving Park Ave, Suite A2,
Rochester, NY 14613
2 - 5

585.697.0649

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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. They are located in Buffalo, New York and have midsize team. They provide IT staff augmentation and IT managed services.
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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
1

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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Pittsford, NY

1150-J Pittsford-Victor Road,
Pittsford, NY 14534

585.296.8880

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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Top IT Managed Service Providers in Rochester

List of the Top Rochester IT MSPs

Average Project Cost Breakdown

What Clients Have Said

IT GOAT is very responsive

IT Managed Services Packages

Reviews mention Easy to reach

Managed IT Services & Cybersecurity for Insurance Agency

Industry Experience

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Managed IT Services for Battery R&D Company

Reviews mention Efficient

IT Managed Services for Medical Foundation

IT Managed Services for Medical Foundation

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Corporate Technologies is very responsive

Reviews mention Exceptional results

Managed Network Services for Public School District

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceeds expectations

Managed IT Services & Cybersecurity for Retail Company

Managed IT Support for Religious Institution

IT Support & Multiple Tech Projects for Youth Nonprofit

Cybersecurity, Cloud & Managed IT Services for Factoring Co

Reviewed 1 time in the past 6 months

Industry Experience

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Integris is very responsive

Reviews mention Exceeds expectations

Managed IT Services & Cybersecurity for Retail Company

Managed IT Support for Religious Institution

IT Support & Multiple Tech Projects for Youth Nonprofit

Cybersecurity, Cloud & Managed IT Services for Factoring Co

Reviewed 1 time in the past 6 months

Industry Experience

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Integris is very responsive

Reviewed 3 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Net at Work LLC is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Red River is very responsive

Managed IT Services for Seafood Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Cybersecurity & Managed IT Services for Employment Nonprofit

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Integritek Managed IT Services is very responsive

Reviews mention High-quality work

Managed IT & Cybersecurity Services for Wealth Management Co

IT Services for Nonprofit Organization

Managed IT Services for Business Consulting Firm

Full-Service Managed IT Support for Equipment Manufacturer

Industry Experience

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Managed IT Services for Nonprofit Organization

Reviews mention Efficient

Software Maintenance for Law Firm

Industry Experience

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Reviews mention Understands their clients' needs

E-Commerce Migration & Development for Fundraising Company

Magento Development for Luxury Home Furnishing Company

Web Dev & Marketing for Seasonal Home Rental Platform

Magento Plugin Dev for T-Shirt Company

Industry Experience