Top IT Managed Service Providers in Rochester
Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.
Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.
Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.
6 Leaders 15 Contenders
48 Companies
List of the Top Rochester IT MSPs
Sponsored
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr50 - 249Serves Rochester, NYServices provided
50% IT Managed Services20% Cybersecurity10% AI Consulting +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 16 projectsdesignDATA is a Managed IT Services provider offering comprehensive IT management, IT support services, and outsourced IT solutions. The reviews highlight their exceptional customer service, seamless project management, and effective IT training programs. Approximately 80% of reviewers emphasize their responsiveness and tailored solutions. Clients praise their ability to enhance productivity and security, with an impressive reduction in IT-related disruptions and notable improvements in cybersecurity awareness.
Reviews mention Easy to reach
Clients consistently highlight designDATA's exceptional accessibility and responsiveness. One client noted, 'Their leadership is very available,' emphasizing that issues can be escalated directly to senior management. Another client remarked on their 24/7 availability, which is crucial for overseas operations. The sentiment reflects a strong appreciation for the ease of communication and support, with clients feeling reassured by the promptness and reliability of designDATA's team.-
Managed IT Services for Nonprofit Fundraising Organization
5.0 Aug 30, 2021We communicate by email, Microsoft Teams, and often by telephone. We have a Teams meeting once a week, and there is ad hoc messaging between us that goes back and forth. I also think that their leadership is very available, and if I have any kind of issue that I need to kick upstairs, they will take my phone call and help me resolve it.
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8 of 9 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 9 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services & Training for Marketing Company
5.0 — designDATA provided IT training for a marketing company. The team provided cybersecurity awareness and Microsoft 365 training, giving the client access to over 200 videos. designDATA also offered AI Read moreWas this helpful?
Industry Experience
designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
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Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other IndustryWas this helpful?
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$10,000+$150 - $199 / hr10 - 49Rochester, NY
Services provided
50% IT Managed Services50% CybersecuritySee all 7 projectsCETech is an IT Managed Services Provider (MSP) specializing in comprehensive IT management and support services, including cybersecurity, infrastructure maintenance, and cloud solutions. Reviews reflect overwhelmingly positive feedback, with 100% of clients reporting satisfaction with CETech's proactive management, responsiveness, and expertise. Approximately 80% of reviewers highlight their effective communication and relationship-building capabilities, emphasizing their ability to tailor solutions to client needs.
Reviews mention Great project management
CETech has received high praise for its excellent project management, with clients noting timely delivery and effective communication through virtual meetings. One client highlighted that CETech's project management made collaboration seamless and intuitive, likening the experience to working with a friendly coworker. Overall, the sentiment reflects strong satisfaction with CETech's ability to manage projects efficiently and responsively, although there is a suggestion for improvement regarding the provision of projected timelines post-quote approval.-
Software UI/UX Design & Development for Plastic Mold Company
5.0 Sep 15, 2026CETech’s project management is excellent. They’ve delivered on time. Our primary form of communication has been through virtual meetings with documentation of changes made during the meetings.
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Industry Experience
CETech has established a strong reputation across various industries, including construction, government, financial services, sports, and manufacturing. Clients commend CETech for its expertise in IT infrastructure management, cybersecurity enhancements, and proactive support. Overall sentiment is highly positive, with clients noting CETech's responsiveness and dedication to client relationships. Industries such as government and finance particularly benefit from CETech’s security and compliance expertise, while manufacturing and sports highlight their ability to manage complex IT needs effectively.
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Manufacturing Construction Government Financial services Sports Other IndustryWas this helpful?
5 of 5 Rochester-based reviews are 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsRochester-based IT Managed Services project highlight
Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.9
Schedule
4.9
Cost
5.0
Willing to Refer
5.0
Local Rochester businesses commend CETech for handling varied IT needs, from securing networks and documenting policies to modernizing infrastructure and building a streamlined data application. They report fewer disruptions, improved efficiency, and greater confidence in cybersecurity, alongside responsive support and well-managed projects.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr250 - 999Rochester, NYServices provided
65% IT Managed Services35% CybersecuritySee all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
Reviews mention Exceptional performance
Net at Work Inc. received exceptional feedback for their proactive project management and thorough support. Clients praised their team's visibility and responsiveness, noting that they could easily reach their dedicated contact, Stuart. One client remarked on their expertise, stating, 'It’s clear that they’re experts; we know we picked the right reseller to go with.' Overall, the sentiment reflects strong satisfaction with their engagement, highlighting effective communication and a commitment to client success.-
Custom ERP Consulting for Electronic Payment Company
5.0 Nov 16, 2020I’m most impressed with their visibility. I can email or call Stuart anytime I need and don’t have to go through a call tree or robot to get to him. They’re subject matter experts on the system themselves. They live and breathe what they do all day. Because of that, they get us answers quickly and if not, they work with the product manufacturer to get a resolution to our issue.
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4 of 6 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 9 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
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$5,000+$150 - $199 / hr1,000 - 9,999Serves Rochester, NYServices provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
Reviews mention Customized support
Integris has received positive feedback regarding its customized support, with clients appreciating the tailored solutions provided to meet their specific needs. One client noted the team's willingness to adjust project scopes based on financial constraints, showcasing their flexibility. Additionally, the promptness of Integris' responses and proactive communication during IT issues were highlighted as significant strengths. Overall, clients expressed high satisfaction with Integris' services, emphasizing their commitment to addressing individual requirements effectively.-
Managed IT Services & Cybersecurity for Community Bank
5.0 Jul 19, 2024We're very happy with everything Integris does for us. Ever since we've been with them, they've been great at trying to establish a backup that works best for us. We haven't implemented that solution yet, as it has been a pricing thing. However, everything about Integris' service is great. They provide options for us to consider, as well as advice whenever we don't need something we thought we did.
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Cybersecurity for Consulting & Brokerage Firm
4.0 May 7, 2021Since we’re a small business, they were willing to cater their solutions to our needs as well as address our financial needs. Their team was able to widen or reduce the scope of our project according to what we actually needed, which made their service very customizable. Don’t be afraid to reach out to them, regardless of your company size.
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54 of 67 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 67 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr50 - 249Serves Rochester, NYServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 20 projectsCorporate Technologies is a provider of Managed IT Services, offering comprehensive IT support and management solutions to various businesses. Across their reviews, the company is praised for its responsiveness, timely delivery, and effective IT management. Approximately 88% of the reviews highlight their professionalism and value for cost, with successful completion of projects noted by several clients. One negative review cited unmet deadlines, but overall, customer satisfaction is high.
Reviews mention Helpful
Corporate Technologies has received consistently positive feedback, highlighting their helpfulness and professionalism. Clients appreciate the personable approach of the team, noting their willingness to assist and explain technical aspects clearly. One client emphasized the vital knowledge and customer service provided, while another mentioned the timely responses and availability of the team. Overall, clients expressed high satisfaction with the support received, stating that Corporate Technologies met all project milestones and needs effectively.-
Managed IT Services for Property Management Company
5.0 Oct 15, 2025Project management is very knowledgeable, helpful and assist in many ways. Corporate Technologies is very knowledgeable, willing to assist, and cost-effective.
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IT Managed Services for Waste Management Company
5.0 Sep 22, 2026What did you find most impressive or unique about this company? Willing to help and explain things to our 'level'. Are there any areas for improvement or something Corporate Technologies could have done differently? Nope I think they're great.
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Managed IT Services for Clinical Research Company
5.0 Sep 22, 2026All their people are extremely personable and helpful. They treat us the same as a big client.
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Cybersecurity & Managed IT Services for Consulting Firm
5.0 Oct 6, 2026Corporate Technologies consistently met deadlines, always available when needed, and quick to respond to questions. They consistently answered in a timely manner and were kind and helpful.
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6 of 7 reviews are 5 stars7 new reviews for IT Managed Services servicesUnknown avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Corporate Technologies has received positive feedback for its IT and cybersecurity services over the past six months. Clients praised the team's responsiveness, effective communication, and ability to meet project deadlines. For example, one client highlighted the minimal downtime experienced during system updates, while another noted the excellent support in setting up new office spaces. However, one review indicated issues with project management and responsiveness, suggesting room for improvement in certain engagements.Was this helpful?
Industry Experience
Corporate Technologies has demonstrated significant expertise across various industries, including arts, entertainment, manufacturing, non-profit, telecommunications, and legal. Clients commend their responsiveness, effective IT management, and cybersecurity solutions, particularly in non-profit and manufacturing sectors. Overall sentiment remains positive, with clients highlighting their personalized service and ability to meet specific technical needs, making Corporate Technologies a suitable partner for organizations seeking robust IT support in diverse fields.
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Transportation Other industries Non-profit Manufacturing Arts, entertainment & music Energy & natural resources Other Industry Construction Home Services Legal TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Corporate Technologies is generally perceived as offering good value for money, with multiple clients highlighting that their pricing fits within budget while providing high-quality services. For example, one client noted that Corporate Technologies' pricing was a key factor in their decision, describing them as offering 'good value for cost.' Overall, clients appreciate the balance between cost and the quality of support received, often emphasizing the company's responsiveness and effectiveness in meeting their IT needs.Was this helpful?
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$5,000+$150 - $199 / hr1,000 - 9,999Fairport, NY
Services provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
Reviews mention Customized support
Integris has received positive feedback regarding its customized support, with clients appreciating the tailored solutions provided to meet their specific needs. One client noted the team's willingness to adjust project scopes based on financial constraints, showcasing their flexibility. Additionally, the promptness of Integris' responses and proactive communication during IT issues were highlighted as significant strengths. Overall, clients expressed high satisfaction with Integris' services, emphasizing their commitment to addressing individual requirements effectively.-
Managed IT Services & Cybersecurity for Community Bank
5.0 Jul 19, 2024We're very happy with everything Integris does for us. Ever since we've been with them, they've been great at trying to establish a backup that works best for us. We haven't implemented that solution yet, as it has been a pricing thing. However, everything about Integris' service is great. They provide options for us to consider, as well as advice whenever we don't need something we thought we did.
Read Full Review -
Cybersecurity for Consulting & Brokerage Firm
4.0 May 7, 2021Since we’re a small business, they were willing to cater their solutions to our needs as well as address our financial needs. Their team was able to widen or reduce the scope of our project according to what we actually needed, which made their service very customizable. Don’t be afraid to reach out to them, regardless of your company size.
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54 of 67 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 67 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$100 - $149 / hr250 - 999Rochester, NY
Services provided
65% IT Managed Services35% CybersecuritySee all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
Reviews mention Exceptional performance
Net at Work Inc. received exceptional feedback for their proactive project management and thorough support. Clients praised their team's visibility and responsiveness, noting that they could easily reach their dedicated contact, Stuart. One client remarked on their expertise, stating, 'It’s clear that they’re experts; we know we picked the right reseller to go with.' Overall, the sentiment reflects strong satisfaction with their engagement, highlighting effective communication and a commitment to client success.-
Custom ERP Consulting for Electronic Payment Company
5.0 Nov 16, 2020I’m most impressed with their visibility. I can email or call Stuart anytime I need and don’t have to go through a call tree or robot to get to him. They’re subject matter experts on the system themselves. They live and breathe what they do all day. Because of that, they get us answers quickly and if not, they work with the product manufacturer to get a resolution to our issue.
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4 of 6 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 9 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr250 - 999Serves Rochester, NYServices provided
50% IT Managed Services30% Cybersecurity10% IT Strategy Consulting +1 service10% Unified Communications Consulting & SISee all 73 projectsTPx is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company has received predominantly positive feedback, with approximately 90% of reviews highlighting their technical expertise and proactive communication. Common themes include successful project management, seamless migration and security solutions, and cost-effective services that meet compliance standards. Reviewers frequently commend TPx for their responsiveness and ability to deliver tailored solutions.
Reviews mention Personable
Clients consistently describe TPx as personable and professional, highlighting the ease of collaboration. One client noted, "It just seemed a lot easier to work with DSCI, and I felt very comfortable with everyone there." This sentiment underscores a positive rapport and effective communication, contributing to a satisfactory client experience. Overall, the feedback reflects a strong appreciation for the company's approachable nature and commitment to customer service.-
IT Consulting and Managed Services for Audio-Visual Firm
5.0 Oct 7, 2015They all seem very personable and professional. It just seemed a lot easier to work with DSCI, and I felt very comfortable with everyone there.
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15 of 31 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 31 ReviewsIT Managed Services PROJECT HIGHLIGHT
Platform Migration Services for Therapy Services Company
5.0 — TPx migrated a contract therapy services company's email retention and archiving platform from Zix to Microsoft 365 Exchange Online. This included a large-scale migration of 1.6 TB of archived email Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding TPx Communications indicates a strong overall sentiment towards their cost-effectiveness and value for money. Clients frequently highlighted the company's competitive pricing, with remarks such as 'good value for cost' and 'pricing fit our budget.' Specific examples include a client noting significant savings on phone systems, while another emphasized cost reductions achieved through their services. Despite some critiques about communication and project management, many reviews suggest that clients felt they received quality service relative to the costs incurred.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$10,000+$150 - $199 / hr250 - 999Serves Rochester, NYServices provided
50% IT Managed Services50% CybersecuritySee all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
Industry Experience
Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.Was this helpful?
$5,000+$200 - $300 / hr10 - 49Serves Rochester, NYServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.
Reviews mention Proactive
Datalink Networks Inc. has received positive feedback regarding their proactive approach to client engagement. Clients highlighted their ability to share insights on emerging technologies and provide rapid responses in critical situations. One client noted, 'Their proactive support and resourcefulness have played a key role in helping our company grow and adapt.' Overall, the sentiment reflects a strong appreciation for their dependable service and commitment to enhancing business operations.-
Managed IT Services for Seafood Company
5.0 Aug 20, 2025Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail. I’ve been consistently impressed by Datalink Networks Inc.’s commitment to delivering exceptional service. Their proactive support and resourcefulness have played a key role in helping our company grow and adapt.
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3 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Industry Experience
Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.Was this helpful?
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$5,000+Undisclosed10 - 49Rochester, NY
Services provided
50% IT Managed Services45% Cybersecurity5% AI ConsultingSee all 10 projectsSimple Tech Innovations is a Managed IT Services provider that excels in delivering comprehensive IT management and support services. The company is highly rated for its exceptional client service, proactive monitoring, and timely responses, with 97% of responses meeting SLA targets. They stand out for their technical expertise and commitment to customer satisfaction, as noted by 100% of reviewers.
Reviews mention Knowledgeable
Clients consistently commend Simple Tech Innovations for their extensive industry knowledge and ability to communicate complex IT concepts in an accessible manner. One client highlighted their understanding of cybersecurity, noting the company's proactive measures in identifying and blocking threats. Additionally, the feedback emphasizes the team's passion and commitment to client satisfaction, with one reviewer stating that their knowledge surpasses that of competitors, reinforcing the overall positive sentiment towards the company's expertise.-
Website Development & Cybersecurity for Photography Company
5.0 Jun 2, 2026Simple Tech Innovations isn’t my typical “computer company.” Their values show through the work of every employee and are heavily rooted in their company culture. All the team members I’ve worked with genuinely seem to love working there and are excited to help tackle my problems. I never feel dumb asking IT questions, and all their explanations are in terminology a non-IT person can easily understand. Moreover, their knowledge of their industry far surpasses that of other companies. I can tell everyone who works there is passionate about the work, understands its importance, and is always ahead of the trends.
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Industry Experience
Simple Tech Innovations has demonstrated expertise across various industries, including Insurance, Construction, Education, Medical, Recreation, and Advertising & Marketing. Clients commend their responsive customer service, proactive cybersecurity measures, and ability to manage IT needs efficiently. The overall sentiment is positive, highlighting strengths in problem-solving and technical capabilities, making them a strong fit for businesses requiring reliable IT support and security, particularly in regulated sectors like insurance and healthcare.
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Advertising & marketing Other industries Education Insurance Construction MedicalWas this helpful?
8 of 9 Rochester-based reviews are 5 stars9 Rochester-based reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsRochester-based IT Managed Services project highlight
IT Managed Services for Party & Tent Rental Company
5.0 — Simple Tech Innovations provides managed IT services for a party and tent rental company. The team has reworked the client's IT operations, moved them to cloud-based servers, and more. Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Reviewers in Rochester emphasize Simple Tech Innovations’ breadth, spanning daily IT support, cybersecurity, cloud migrations, network overhauls, and website development and maintenance. They report faster, more efficient systems, strong threat prevention, increased website traffic, and dependable communication and project delivery.Read Local ReviewsWas this helpful?
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Undisclosed$150 - $199 / hr250 - 999Buffalo, NY
Services provided
70% IT Managed Services15% Custom Software Development15% CybersecuritySee all 54 projectsNetrio (formerly PCA Technology Group) is an IT Managed Services provider specializing in outsourced IT support, cybersecurity, and network management. Reviews highlight their professionalism, with 100% positive feedback on their responsiveness and ability to deliver projects on time. Clients commend their personalized service and attention to detail, with 80% mentioning satisfaction with their IT management and security solutions.
Reviews mention Exceeds expectations
Netrio (formerly PCA Technology Group) has consistently exceeded client expectations, as highlighted by their prompt response times and comprehensive support. One client noted their impressive turnaround time and effective management of IT systems, stating that they never experience prolonged downtime. The client expressed complete satisfaction, emphasizing the team's ability to bridge gaps in technology usage among diverse staff. Overall, Netrio has been praised for their exceptional customer service and proactive project management, making them a reliable partner.-
Full-Service Managed IT Support for Equipment Manufacturer
5.0 May 13, 2022Overall, I’m 100% satisfied with PCA. Our team members, president, VP, and controller have also been highly satisfied. We have a variety of technology users — from beginners to advanced — and the PCA team has been truly helpful in bridging the gap between them. They’ve exceeded our expectations; if they don’t know how to answer our questions, they figure things out.
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See All Locations (3)Buffalo, NY
303 Cayuga Road Suite 100
Buffalo, NY 1422550 - 75
1-800-507-5770
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16 of 17 Rochester-based reviews are 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Subcontractor
5.0 — A painting and drywall subcontractor has engaged SUCCESS Computer Consulting for ongoing IT support. SUCCESS Computer Consulting has been assisting with the client’s network and infrastructure. Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Buffalo-based clients praise Netrio (formerly PCA Technology Group) for responsive managed IT, cybersecurity, and infrastructure support, alongside custom software development, system integrations, and reporting. They cite reliable uptime, streamlined operations, successful migrations, and projects delivered on schedule, with clear communication and attentive service.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed10 - 49West Seneca, NY
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingSee all 5 projectsSynchroNet is a Managed IT Services provider specializing in comprehensive IT Management and Support Services. The company consistently receives praise for its knowledgeable and responsive team, with 100% of reviews highlighting their prompt service and proactive problem-solving. Clients appreciate their effective communication and ability to deliver reliable solutions, as reflected in the absence of any negative feedback across reviews.
Reviews mention Efficient
Clients consistently praise Synchronet Industries Inc. for their efficiency and quick response times, noting that support desk help is typically provided within 30 minutes. One client highlighted the proactive approach of the team, stating that potential issues are often resolved before they arise. Feedback emphasizes the company's ability to deliver services rapidly and effectively, contributing to minimal downtime and high satisfaction among users. Overall, the sentiment regarding efficiency is overwhelmingly positive.-
Software Maintenance for Law Firm
5.0 Sep 8, 2021Synchronet provides the same excellent service to all members of our firm. It doesn't matter if I call or one of our secretaries does, they respond right away. The work gets done quickly and efficiently.
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4 of 4 Rochester-based reviews are 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsRochester-based IT Managed Services project highlight
IT Support for Chamber of Commerce
5.0 — SynchroNet Industries Inc. provided IT support for a chamber of commerce. They also offered ad hoc assistance such as troubleshooting problems on email, scanning, cellphone usage, and Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Buffalo highlight SynchroNet’s expertise in managing business-critical IT, from keeping servers running and advising on equipment to assessing infrastructure and strengthening cybersecurity. Clients value prompt follow-up, plain-language guidance, and dependable results without downtime.Read Local ReviewsWas this helpful?
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$50,000+$25 - $49 / hr1,000 - 9,999Pittsford, NY
Services provided
15% IT Managed Services20% DevOps Managed Services15% Cybersecurity +5 services10% Custom Software Development10% E-Commerce Development10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentSee all 44 projectsNetsmartz LLC is a software development company offering a wide range of IT services, including eCommerce solutions, custom software development, and database management. With an emphasis on clear communication and timely delivery, 90% of reviews highlight their responsiveness and project management skills. While some feedback suggests room for improvement in communication clarity, the overall sentiment remains positive, underscoring their commitment to meeting client needs and delivering value.
Reviews mention Flexible
Clients have consistently praised Netsmartz LLC for their flexibility and responsiveness throughout various projects. One client noted their 'very flexible and knowledgeable' approach, which contributed to high-quality deliverables. Another highlighted their 'willingness to help' and effective management despite time zone differences. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating that Netsmartz LLC adapts well to client needs and project demands.-
E-Commerce Development for Nonprofit Organization
5.0 Nov 29, 2021Their ability to adapt to us and work to get any needed solution is outstanding — they solve any issue until we’re satisfied.
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Analytics Backend for Landscaping Supply Company
4.0 Aug 28, 2021Very flexible and knowledgeable and deliverables are of high quality.
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Ad Hoc Magento Development for Digital Marketing Firm
5.0 Feb 19, 2019I am most appreciative of their flexibility and willingness to help. They have capably handled every task we’ve given them. Further, they’ve been very communicative and responsive.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Netsmartz LLC consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients commend the company's pricing as fitting their budgets while still delivering high-quality work. For instance, one client noted they chose Netsmartz for their 'good value for cost,' while another highlighted their competitive pricing compared to North American providers. Overall, sentiment is favorable, with many clients expressing satisfaction with the balance of cost and quality in Netsmartz's services.Was this helpful?
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Review Rating from Clients
4.3/5.0
Quality
4.7
Schedule
4.7
Cost
4.2
Willing to Refer
4.7
Rochester-based clients praise Netsmartz LLC for building a web-to-print platform and supporting its related application, with skilled developers, proactive collaboration, and thorough quality control. The solution became a competitive selling point and strengthened customer relationships.Read Local ReviewsWas this helpful?
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$5,000+$150 - $199 / hr50 - 249Rochester, NY
Services provided
60% IT Managed Services20% Cybersecurity15% IT Strategy Consulting +1 service5% Cloud Consulting & SISee all 5 projectsLMT Technology Solutions is a Managed IT Services provider specializing in IT management and support services, including cybersecurity, infrastructure management, and strategic IT guidance. Reviewers consistently praise their responsiveness, technical expertise, and efficient project management, with 100% expressing satisfaction and no significant areas for improvement mentioned. They are valued as a trusted technology partner that enhances IT stability and security.
Reviews mention Attentive
LMT Technology Solutions has received positive feedback regarding their attentive service. A client noted that the company provides 'first-class' communication and ensures projects are delivered on time. They appreciated the 'hands-on attention' and felt respected, regardless of their company's size. The client emphasized that they feel 'taken care of' and valued, highlighting the clarity of communication and explanations provided by LMT Technology Solutions. Overall, the sentiment regarding attentiveness is highly favorable.-
IT Managed Services for Cemetery Corporation
5.0 Dec 10, 2025The hands on attention. Also, we are treated, not as a small company, but shown the same respect as I assume much larger clients are shown. We feel taken care of and respected by them. The communication and explanations are clear and easily understood.
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Industry Experience
LMT Technology Solutions has demonstrated expertise primarily in the Legal, Non-profit, and Construction industries. Clients in the Legal sector praised their responsiveness, strong communication, and ability to enhance IT security and stability. In the Non-profit sector, LMT Technology Solutions provided reliable IT support that kept organizations up to date and secure. For the Construction industry, their managed IT services led to improved operational efficiency and robust cybersecurity. Overall, feedback reflects a strong sentiment of satisfaction and trust across these sectors.
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Construction Legal Non-profitWas this helpful?
4 of 5 Rochester-based reviews are 5 stars1 Rochester-based review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsRochester-based IT Managed Services project highlight
Cloud Consulting & SI for Law Firm
5.0 — LMT Technology Solutions provides ongoing IT support for a personal injury law firm. The team is responsible for implementing IT solutions and providing maintenance and monitoring support. Read moreWas this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.7
Schedule
4.8
Cost
4.7
Willing to Refer
4.8
Reviewers across the Rochester area highlight LMT Technology Solutions’ broad technical expertise, from cybersecurity and network management to cloud migrations, Microsoft 365, and day-to-day user support. Clients value proactive maintenance, reliable project delivery, and responsive communication, reporting more stable operations and improved protection.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves Rochester, NYServices provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingSee all 17 projectsLayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.
Reviews mention Attentive
LayerCake Technologies has received positive feedback regarding their attentiveness to client needs. One client highlighted their exceptional responsiveness, stating that LayerCake Technologies promptly resolves issues, even prioritizing emergencies over other tasks. Another client praised their thorough communication and commitment to a smooth IT service transition, emphasizing their attentiveness throughout the process. Overall, clients express high satisfaction with LayerCake Technologies' dedication to meeting their requirements and providing timely support.-
Managed IT Services for Law Firm
5.0 Dec 9, 2021They’re always attentive to our needs. In fact, whenever we have an emergency, they drop everything they’re working on, and they take care of everything for us. For example, I had an attorney who was in mediation on Monday and her computer suddenly had a laptop glitch. When I called Total Networks, they resolved the issue within five minutes.
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Managed IT Services for Medical Clinic
5.0 Mar 13, 2025Total Networks service from day one, with any staff member, in any department, has been outstanding. All questions and concerns are handled immediately. We trust in the knowledge they provide and continue to prove they are the best at what they do with every request we assign to them. I was impressed with how attentive and knowledgeable their employees were.
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14 of 14 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Insurance Agency
5.0 — Total Networks works as an insurance agency's MSP. They support all of the client's employees by implementing technical updates, conducting cybersecurity audits, and enabling them to access new Read moreWas this helpful?
Industry Experience
LayerCake Technologies has demonstrated strong expertise across various industries, including Medical, Financial Services, Real Estate, and Legal. Clients consistently praise their attentive service, effective project management, and ability to deliver seamless IT solutions. The Medical sector appreciates their smooth IT transitions, while Financial Services clients value their robust compliance and security measures. In Real Estate, their responsive support contributes to operational success, and Legal clients highlight their proactive maintenance and thorough understanding of industry needs. Overall, LayerCake is highly recommended for clients in these sectors seeking reliable IT partnerships.
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Medical Financial services Other industries Real estate LegalWas this helpful?
More responsive than most other service providers
Get in TouchLayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
UndisclosedUndisclosed50 - 249Serves Rochester, NYServices provided
35% IT Managed Services20% AI Consulting15% Cybersecurity +3 services10% Cloud Consulting & SI10% IT Strategy Consulting10% Unified Communications Consulting & SISee all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Interlink Cloud Advisors, Inc. has received positive feedback over the last six months, particularly for its strong project management and deep expertise in Microsoft technologies. Clients appreciated their ability to deliver on time and maintain clear communication while acting as strategic partners rather than mere vendors. One client noted the successful modernization of their infrastructure and cost savings achieved through Interlink's cohesive approach. The flexibility in adapting to evolving client needs was also highlighted as a key strength.Was this helpful?
Industry Experience
Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
$5,000+$150 - $199 / hr10 - 49Serves Rochester, NYServices provided
35% IT Managed Services25% Cloud Consulting & SI20% Cybersecurity +1 service20% Unified Communications Consulting & SISee all 31 projectsVertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.
12 of 16 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read moreWas this helpful?
Industry Experience
Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.Was this helpful?
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Undisclosed$200 - $300 / hr10 - 49Fairport, NY
Services provided
75% IT Managed Services15% Cybersecurity4% IT Strategy Consulting +3 services2% ERP Consulting and SI2% Other IT Consulting and SI2% Unified Communications Consulting & SIEstablished in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
50% IT Managed Services50% CybersecurityComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Featured
What are Featured Providers?
Undisclosed$100 - $149 / hr50 - 249Serves Rochester, NYServices provided
60% IT Managed Services20% Cybersecurity10% Compliance Consulting +1 service10% IT Staff AugmentationSee all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Reviews mention Reasonable pricing
Integritek Holdings received positive feedback regarding their reasonable pricing, which was highlighted as a key factor in the client's decision to select them over competitors. The client noted that Integritek's pricing fit their budget, which contributed to projects consistently being completed within budget. Overall, sentiment regarding pricing is favorable, with clients appreciating the value offered for the quality of service received.-
IT Managed Services for Memorial Park & Mortuary
4.5 May 17, 2024Projects consistently come within budget. They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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2 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read moreWas this helpful?
Industry Experience
Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
Other Industry Nonprofit GovernmentWas this helpful?
More responsive than most other service providers
Get in TouchIntegritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Services provided
90% IT Managed Services10% Other IT Consulting and SICartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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UndisclosedUndisclosed10 - 49Pittsford, NY
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingIT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +1 service20% IT Strategy ConsultingLaunched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
Read moreSee All Locations (4)Rochester, NY
3500 Winton Place
Rochester, NY 1462331 - 40
+1 (585) 758-7100
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$1,000+$150 - $199 / hr2 - 9Rochester, NY
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingDeeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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$5,000+$100 - $149 / hr50 - 249Victor, NY
Services provided
80% IT Managed Services20% CybersecurityBrite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Victor, NY
Services provided
100% IT Managed ServicesEWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Undisclosed$100 - $149 / hr2 - 9Rochester, NY
Services provided
40% IT Managed Services30% Cybersecurity10% CRM Consulting and SI +2 services10% Cloud Consulting & SI10% ERP Consulting and SIHeadquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Services provided
40% IT Managed Services60% CybersecurityCyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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$5,000+$100 - $149 / hr10 - 49Rochester, NY
Services provided
50% IT Managed Services50% CybersecurityEstablished in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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$5,000+$25 - $49 / hr10 - 49Webster, NY
Services provided
25% IT Managed Services20% IT Strategy Consulting15% Web Development +4 services10% Custom Software Development10% Cybersecurity10% IT Staff Augmentation10% Web DesignBross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
Read moreSee All Locations (3)Webster, NY
1130 Crosspointe Lane, #1B
Webster, NY 145802 - 5
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UndisclosedUndisclosed50 - 249Pittsford, NY
Services provided
20% IT Managed Services20% CRM Consulting and SI20% Cloud Consulting & SI +2 services20% Cybersecurity20% IT Strategy ConsultingLaunched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
Read moreSee All Locations (7)Pittsford, NY
656 Kreag Road
Pittsford, NY 1453431 - 40
(585) 460-8844
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$5,000+$100 - $149 / hr50 - 249Rochester, NY
Services provided
40% IT Managed Services20% Cloud Consulting & SI15% IT Strategy Consulting +2 services15% Unified Communications Consulting & SI10% Mobile App DevelopmentIT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Rochester, NY
Services provided
40% IT Managed Services20% Custom Software Development20% IT Strategy Consulting +2 services10% Web Design10% Web DevelopmentSmall IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
Read moreSee All Locations (4)Rochester, NY
740 Driving Park Ave, Suite A2,
Rochester, NY 146132 - 5
585.697.0649
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$1,000+$50 - $99 / hr2 - 9Rochester, NY
Services provided
10% IT Managed Services35% Business Consulting10% Digital Strategy +5 services10% E-Commerce Development10% Logo10% Social Media Marketing10% Web Design5% Graphic DesignEstablished in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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UndisclosedUndisclosed50 - 249Brockport, NY
Services provided
100% IT Managed ServicesIT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
25% IT Managed Services25% BI & Big Data Consulting & SI25% Cybersecurity +1 service25% Warehousing & DistributionComputer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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$5,000+$100 - $149 / hr2 - 9Rochester, NY
Services provided
20% IT Managed Services20% Email Marketing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignEmail Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Undisclosed$100 - $149 / hr10 - 49Batavia, NY
Services provided
60% IT Managed Services20% Cybersecurity10% IT Strategy Consulting +1 service10% Web DesignIT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
10% IT Managed Services10% API Development10% Cloud Consulting & SI +7 services10% Cybersecurity10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentData Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed$100 - $149 / hr2 - 9Batavia, NY
Services provided
45% IT Managed Services25% Cybersecurity10% AI Consulting +2 services10% IT Strategy Consulting10% Other IT Consulting and SIFounded in 2014, AXE Computers USA is an IT managed services company. Their services include IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr50 - 249Buffalo, NY
Services provided
30% IT Managed Services60% IT Staff Augmentation10% IT Strategy ConsultingSee all 4 projectsLighthouse Technology Services is a provider of Managed IT Services, offering comprehensive IT Support and Outsourced IT Management solutions. The company is praised for its modern IT approach, fast service, and ability to reduce IT downtime by 50% while enhancing security compliance. Notably, 100% of reviewers emphasize their timely and proactive project management.
Reviews mention Communicative
Lighthouse Technology Services received positive feedback regarding their communication throughout the project. Clients noted that they managed the recruitment process in an organized and professional manner, consistently keeping stakeholders informed about candidate progress and next steps. One client highlighted that they never had to chase for updates, as communication was prompt and efficient, contributing to a smooth hiring experience. Overall, the sentiment reflects satisfaction with Lighthouse Technology Services' communicative approach.-
Recruitment Services for Real Estate Company
5.0 Oct 28, 2026Lighthouse Technologies managed the search in an organized, professional way from start to finish. They began by making sure they understood our needs, our culture, and what we were looking for in each role, then set clear expectations for how the process would unfold. Communication was consistent throughout. They kept us informed about candidate progress and next steps, so we never had to chase them for updates.
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3 of 4 reviews are 5 stars2 new reviews for IT Managed Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Lighthouse Technology Services has received positive feedback over the last six months, with clients highlighting their effective recruitment and IT management services. One client praised their ability to fill critical IT roles efficiently, noting strong communication and understanding of specific needs. Another client emphasized their responsiveness and the value of a reliable partnership, while a third noted successful recruitment for marketing positions, aligning candidates well with company culture. Overall, clients express high satisfaction and see no areas for improvement.Was this helpful?
1 of 2 Rochester-based review is 5 stars2 Rochester-based reviews for IT Managed Services in past 6 monthsUnknown avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsRochester-based IT Managed Services project highlight
Managed IT Services for Healthcare & Hotel Mgmt Co
4.5 — Lighthouse Technology Services provides managed IT services for a hotel and healthcare management company. Their work includes managing the client's network devices, firewall, servers, and endpoint Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
4.8
Cost
4.8
Willing to Refer
5.0
Reviewers in Lancaster commend Lighthouse Technology Services for managed IT support that modernizes security, streamlines ticketing, and helps plan technology for a new manufacturing site. The client reports roughly 50% less IT downtime, improved security compliance, and proactive, timely service.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Depew, NY
Services provided
100% IT Managed ServicesFounded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
Read more -
$5,000+$100 - $149 / hr10 - 49Tonawanda, NY
Services provided
90% IT Managed Services10% CybersecurityUS itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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UndisclosedUndisclosed50 - 249Buffalo, NY
Services provided
20% IT Managed Services60% Accounting20% Business ConsultingBased in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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$1,000+$50 - $99 / hr2 - 9Cheektowaga, NY
Services provided
50% IT Managed Services20% Cybersecurity15% Cloud Consulting & SI +1 service15% Other IT Consulting and SIDriram Group is an IT managed services company. They offer IT managed services and Cybersecurity and are headquartered in Cheektowaga, New York.
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UndisclosedUndisclosed2 - 9Buffalo, NY
Services provided
100% IT Managed ServicesBuffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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$5,000+$50 - $99 / hr2 - 9Orchard Park, NY
Services provided
50% IT Managed Services25% BI & Big Data Consulting & SI25% IT Strategy ConsultingGreat Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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UndisclosedUndisclosedFreelancerBuffalo, NY
Services provided
100% IT Managed ServicesBuffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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$1,000+$100 - $149 / hr2 - 9Buffalo, NY
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Strategy Consulting20% Other IT Consulting and SITech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Syracuse, NY
Services provided
50% IT Managed Services50% Custom Software DevelopmentIn Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Cheektowaga, NY
Services provided
10% IT Managed Services50% Ecommerce Marketing20% Business Consulting +3 services10% IT Strategy Consulting5% Fulfillment5% Other IT Consulting and SIFounded in 2025, Pinnacle Bangladesh is an Ecommerce Marketing company. The company focuses on Ecommerce Marketing and Business Consulting.
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$5,000+$150 - $199 / hr50 - 249Syracuse, NY
Services provided
25% IT Managed Services20% Cybersecurity15% Compliance Consulting +4 services15% IT Strategy Consulting10% AI Consulting10% Cloud Consulting & SI5% Custom Software DevelopmentEstablished in 1991, ACC Technical Services is an IT managed services company. Their team specializes in IT managed services and Cybersecurity.
Read moreMore responsive than most other service providers
Get in TouchACC Technical Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
20% IT Managed Services20% AI Development20% Cybersecurity +2 services20% IT Staff Augmentation20% IT Strategy ConsultingIT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
Read moreSee All Locations (2)Buffalo, NY
50 Fountain Plaza, Suite 1400
Buffalo, NY 142021
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Undisclosed$100 - $149 / hr50 - 249Buffalo, NY
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% IT Staff Augmentation +3 services20% Unified Communications Consulting & SI10% Cybersecurity10% IT Strategy ConsultingAdvance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
20% IT Managed Services20% BI & Big Data Consulting & SI20% Cloud Consulting & SI +2 services20% Cybersecurity20% IT Strategy ConsultingSmall IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Pittsford, NY
Services provided
40% IT Managed Services30% IT Strategy Consulting20% Cloud Consulting & SI +1 service10% Unified Communications Consulting & SIACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
Read moreSee All Locations (3)Pittsford, NY
1150-J Pittsford-Victor Road,
Pittsford, NY 14534585.296.8880
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
20% IT Managed Services20% IT Staff Augmentation20% IT Strategy Consulting +2 services20% Mobile App Development20% Web DesignEntre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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UndisclosedUndisclosed2 - 9Pittsford, NY
Services provided
25% IT Managed Services25% IT Strategy Consulting25% Other IT Consulting and SI +1 service25% Unified Communications Consulting & SIUnified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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List of the Top 6 Rochester IT MSPs
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$5,000+$150 - $199 / hr1,000 - 9,999Fairport, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
70% IT Managed Services30% Other -
$5,000+$100 - $149 / hr250 - 999Rochester, NY
Ability to deliver
32.8/40.017/20 Reviews9.4/10 Clients & Experience6.4/10 Market PresenceService focus
65% IT Managed Services35% Other -
$10,000+$150 - $199 / hr10 - 49Rochester, NY
Ability to deliver
31.1/40.017.6/20 Reviews8.8/10 Clients & Experience4.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
$50,000+$25 - $49 / hr1,000 - 9,999Pittsford, NY
Ability to deliver
29.9/40.015.6/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
15% IT Managed Services85% Other -
$5,000+$150 - $199 / hr50 - 249Rochester, NY
Ability to deliver
21.7/40.017.6/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+Undisclosed10 - 49Rochester, NY
Ability to deliver
22.7/40.018.4/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
Undisclosed$200 - $300 / hr10 - 49Fairport, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% IT Managed Services25% Other -
UndisclosedUndisclosed50 - 249Rochester, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% IT Managed Services50% Other -
Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
90% IT Managed Services10% Other -
UndisclosedUndisclosed10 - 49Pittsford, NY
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Rochester, NY
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr2 - 9Rochester, NY
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$100 - $149 / hr50 - 249Victor, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% IT Managed Services20% Other -
UndisclosedUndisclosed50 - 249Victor, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services -
Undisclosed$100 - $149 / hr2 - 9Rochester, NY
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
40% IT Managed Services60% Other -
Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr10 - 49Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$25 - $49 / hr10 - 49Webster, NY
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
25% IT Managed Services75% Other -
UndisclosedUndisclosed50 - 249Pittsford, NY
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
20% IT Managed Services80% Other -
$5,000+$100 - $149 / hr50 - 249Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr10 - 49Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% IT Managed Services60% Other
Rochester IT Managed Services FAQs
Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.
Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.
Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.
Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.
Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:
- Healthcare and life sciences (UR Medicine, regional clinics)
- Manufacturing and advanced optics
- Financial services and credit unions
- Higher education institutions
- Nonprofits and municipal agencies
Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.
- Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
- Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
- Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
- Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
- Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.
Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.
- No documented SLA or vague “as needed” support promises
- Reliance on out-of-state subcontractors for every on-site task
- Pushy long-term contracts without a 90-day exit clause
- Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
- Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP
Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.
Get quotes from the 5 best-fit agencies for your project—in 4 minutes or less.