Top IT Managed Service Providers in Rochester
Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.
Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.
Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Rochester, NYServices provided
See all 13 projectsIT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. With overwhelmingly positive feedback, over 90% of reviewers commend their responsiveness, speed, and effective IT solutions. Clients consistently highlight their adaptability to diverse business needs and the quality of their services, while a few suggest improvements in billing and response time efficiency.
$50,000+$50 - $99 / hr50 - 249Serves Rochester, NYServices provided
See all 39 projectsZazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.
$1,000+$25 - $49 / hr50 - 249Serves Rochester, NYServices provided
See all 11 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.
$1,000+$100 - $149 / hr250 - 999Serves Rochester, NYServices provided
See all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
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$5,000+$150 - $199 / hr250 - 999Fairport, NY
Services provided
See all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
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$5,000+$100 - $149 / hr250 - 999Rochester, NY
Services provided
See all 9 projectsNet at Work LLC is a reputable provider of Managed IT Services and ERP consulting, particularly specializing in Sage X3. The company consistently receives positive reviews, with clients highlighting their expertise and punctuality. Approximately 100% of reviewers commend their effective project management and comprehensive IT support services. Net at Work LLC is particularly praised for their ability to streamline IT operations and provide invaluable customized solutions.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Serves Rochester, NYServices provided
See all 26 projectsBetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
$5,000+$100 - $149 / hr250 - 999Rochester, NYServices provided
See all 9 projectsNet at Work LLC is a reputable provider of Managed IT Services and ERP consulting, particularly specializing in Sage X3. The company consistently receives positive reviews, with clients highlighting their expertise and punctuality. Approximately 100% of reviewers commend their effective project management and comprehensive IT support services. Net at Work LLC is particularly praised for their ability to streamline IT operations and provide invaluable customized solutions.
$5,000+$150 - $199 / hr250 - 999Serves Rochester, NYServices provided
See all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
See all 6 projectsCETech is a provider of Managed IT Services, specializing in IT Management and IT Support Services for diverse industries. Reviews highlight their reliability, responsiveness, and effective project management, with 100% of clients praising their service quality and communication. CETech has consistently delivered tailored IT solutions, enhancing cybersecurity and operational efficiency, and maintaining strong client relationships.
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Undisclosed$150 - $199 / hr250 - 999Buffalo, NY
Services provided
See all 31 projectsPCA Technology Group is a reputable provider of Managed IT Services, specializing in IT Support Services, cybersecurity, and network management. Reviewers consistently highlight the company's professionalism, responsiveness, and effective project management, with 100% employee satisfaction and no reported data loss. Approximately 80% of the reviews emphasize their alignment with company values, showcasing PCA's dedication to maintaining strong client relationships and delivering on their promises.
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$1,000+Undisclosed10 - 49West Seneca, NY
Services provided
See all 5 projectsSynchroNet Industries Inc. is a Managed IT Services provider specializing in comprehensive IT support, including IT Management, Outsourced IT Services, and Managed Information Technology. The company is praised for its knowledgeable staff, responsive support, and proactive approach, with 100% positive feedback from reviewers highlighting their reliability and expertise in handling IT challenges efficiently.
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$50,000+$25 - $49 / hr1,000 - 9,999Pittsford, NY
Services provided
See all 44 projectsNetsmartz LLC is a software development company offering solutions including project management, software development, and eCommerce management. Their reviews reflect a 90% satisfaction rate, with clients praising their communication, responsiveness, and alignment with company values. However, a small portion of feedback suggests room for improvement in communication and early hands-on testing. Overall, they are appreciated for their efficiency and value for money.
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$5,000+$150 - $199 / hr50 - 249Rochester, NY
Services provided
See all 4 projectsLMT Technology Solutions is a Managed IT Services provider specializing in IT support, security, and management for various industries. They are praised for their exceptional communication, responsiveness, and reliable service delivery, with 100% of reviews highlighting timely project management and effective IT solutions. Clients consistently commend their strategic guidance and personalized support, underscoring their commitment to maintaining secure and efficient IT environments.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves Rochester, NYServices provided
See all 14 projectsITGix is a Managed IT Services provider specializing in IT Management and Outsourced IT Support, particularly in areas such as infrastructure design, AWS cloud operations, and DevOps architecture. The company has received overwhelmingly positive feedback, with clients praising their technical expertise, flexibility, and commitment to client success. Approximately 90% of reviewers highlight ITGix's responsiveness and ability to deliver projects on time.
UndisclosedUndisclosed50 - 249Serves Rochester, NYServices provided
See all 6 projectsFive Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
UndisclosedUndisclosed10 - 49Serves Rochester, NYServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.
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Undisclosed$200 - $300 / hr10 - 49Fairport, NY
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Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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$1,000+Undisclosed2 - 9Penfield, NY
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CMIT Solutions of Monroe is an IT managed services company. The Penfield, New York-based firm was founded in 2011. Their team focuses on IT managed services and IT strategy consulting.
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Featured
What are Featured Providers?
$10,000+Undisclosed250 - 999Serves Rochester, NYServices provided
IBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
Read moreUndisclosed$200 - $300 / hr50 - 249Serves Rochester, NYServices provided
See all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
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Undisclosed$50 - $99 / hr2 - 9Rochester, NY
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Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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UndisclosedUndisclosed10 - 49Pittsford, NY
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IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
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Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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$1,000+$150 - $199 / hr2 - 9Rochester, NY
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Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Undisclosed$100 - $149 / hr2 - 9Rochester, NY
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Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr50 - 249Victor, NY
Services provided
Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Victor, NY
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EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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$5,000+$25 - $49 / hr10 - 49Webster, NY
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Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Pittsford, NY
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Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Rochester, NY
Services provided
Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr50 - 249Rochester, NY
Services provided
IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Rochester, NY
Services provided
Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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$1,000+$50 - $99 / hr2 - 9Rochester, NY
Services provided
Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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UndisclosedUndisclosed50 - 249Brockport, NY
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IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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$5,000+$100 - $149 / hr2 - 9Rochester, NY
Services provided
Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Undisclosed$100 - $149 / hr10 - 49Batavia, NY
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IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
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Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Depew, NY
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Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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$1,000+$100 - $149 / hr50 - 249Cheektowaga, NY
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Lighthouse Technology Services is an IT staff augmentation company. Their midsize team is headquartered in Cheektowaga, New York. Their services include IT staff augmentation and IT managed
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$5,000+$100 - $149 / hr10 - 49Tonawanda, NY
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US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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UndisclosedUndisclosed50 - 249Buffalo, NY
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Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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$5,000+$50 - $99 / hr2 - 9Orchard Park, NY
Services provided
Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Buffalo, NY
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Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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UndisclosedUndisclosedFreelancerBuffalo, NY
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Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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$1,000+$100 - $149 / hr2 - 9Buffalo, NY
Services provided
Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Syracuse, NY
Services provided
In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Buffalo, NY
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IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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UndisclosedUndisclosed10 - 49Syracuse, NY
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ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249Rochester, NY
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Cybersecurity and IT managed services company ComTec Solutions was launched in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin, Connecticut.
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Undisclosed$100 - $149 / hr50 - 249Buffalo, NY
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Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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$5,000+$100 - $149 / hr10 - 49Pittsford, NY
Services provided
ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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UndisclosedUndisclosed2 - 9Pittsford, NY
Services provided
Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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List of the Top 5 Rochester IT MSPs
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$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
75% IT Managed Services25% Other -
$5,000+$100 - $149 / hr250 - 999New York, NY
Ability to deliver
35.1/40.017.8/20 Reviews7.6/10 Clients & Experience9.7/10 Market PresenceService focus
65% IT Managed Services35% Other -
$50,000+$25 - $49 / hr1,000 - 9,999Pittsford, NY
Ability to deliver
33.7/40.016.6/20 Reviews10/10 Clients & Experience7.1/10 Market PresenceService focus
15% IT Managed Services85% Other -
UndisclosedUndisclosed10 - 49Rochester, NY
Ability to deliver
26.6/40.018.2/20 Reviews1.2/10 Clients & Experience7.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$150 - $199 / hr50 - 249Rochester, NY
Ability to deliver
23.7/40.018.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
Undisclosed$200 - $300 / hr10 - 49Fairport, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
75% IT Managed Services25% Other -
$1,000+Undisclosed2 - 9Penfield, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% IT Managed Services30% Other -
Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
90% IT Managed Services10% Other -
UndisclosedUndisclosed10 - 49Pittsford, NY
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Depew, NY
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr2 - 9Rochester, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
Undisclosed$100 - $149 / hr2 - 9Rochester, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr50 - 249Victor, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% IT Managed Services20% Other -
UndisclosedUndisclosed50 - 249Victor, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services -
$5,000+$25 - $49 / hr10 - 49Denver, CO
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% IT Managed Services75% Other -
UndisclosedUndisclosed50 - 249Bedford, TX
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% IT Managed Services80% Other -
$5,000+$100 - $149 / hr10 - 49Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$100 - $149 / hr50 - 249Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr10 - 49Buffalo, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$50 - $99 / hr2 - 9Rochester, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% IT Managed Services90% Other
Rochester IT Managed Services FAQs
Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.
Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.
Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.
Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.
Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:
- Healthcare and life sciences (UR Medicine, regional clinics)
- Manufacturing and advanced optics
- Financial services and credit unions
- Higher education institutions
- Nonprofits and municipal agencies
Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.
- Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
- Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
- Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
- Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
- Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.
Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.
- No documented SLA or vague “as needed” support promises
- Reliance on out-of-state subcontractors for every on-site task
- Pushy long-term contracts without a 90-day exit clause
- Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
- Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP
Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.