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Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?
designDATA

5.0 16 reviews
Verified

$5,000+

$100 - $149 / hr

50 - 249

Serves Rochester, NY

Services provided

50% IT Managed Services

20% Cybersecurity

10% AI Consulting +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

designDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.

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Reviews mention Customized support
Clients have expressed high satisfaction with designDATA's customized support, praising their 'white glove' service and tailored training that aligns with unique organizational needs. One client noted the seamless migration and proactive communication, which minimized disruptions and maximized productivity. The dedicated support team, responsive and knowledgeable, ensures swift resolutions, often on the first call. Overall, the sentiment reflects a strong appreciation for designDATA's personalized approach and commitment to client success.

Managed IT Services for Executive Search Firm

5.0 Feb 25, 2022

The humanity of it. Their team talks in our language, is cool calm and collected while rapidly diagnosing and solving problems. They get us back to work whenever something comes up. The customized training, the fast answers to questions, and the long term partnership orientation is what was promised, and what was delivered.
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IT Services & Training for Marketing Company

5.0 Feb 13, 2025

Luis and Scott have been incredible trainers—always receptive to feedback and continuously improving the program to provide even more value. They don’t just deliver cookie-cutter training; they take the time to understand our needs and build custom sessions (2 per year) that are not only relevant today but will also serve as a long-term resource for staff onboarding. Every training session is delivered on time, and it's live and interactive to give us the opportunity to ask questions and really learn hands-on.
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8 of 9 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services & Training for Marketing Company
5.0 — designDATA provided IT training for a marketing company. The team provided cybersecurity awareness and Microsoft 365 training, giving the client access to over 200 videos. designDATA also offered AI Read more
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Industry Experience

designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
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Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other Industry

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United States (13) Canada (1)

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Zazz

4.9 39 reviews
Verified

$50,000+

$50 - $99 / hr

50 - 249

Serves Rochester, NY

Services provided

70% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation

Zazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.

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Reviews mention Patient
Clients have highlighted Zazz's exceptional patience and transparency throughout their collaboration. One client noted their impressive ability to explain technical details clearly, stating, 'They stand out for their transparency and patience.' Furthermore, the emphasis on effective communication during the discovery phase was recognized as crucial for aligning project goals. Overall, the sentiment reflects a strong appreciation for Zazz's patient approach and dedication to client understanding.

Mobile App Design & Dev for Employee Wellness & Fitness Co

5.0 Dec 5, 2022

They stand out for their transparency and patience. Overall, we like that Zazz cares about the details. They’re great at explaining everything they’re doing. Even for the tools they use, they explain why they’re using that particular tool.
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Industry Experience

Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
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Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (4) $200,000 to $999,999 (4)

What Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.
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United States (13) Canada (10) Bangladesh (1) Greece (1) India (1) England (1)

This provider is fluent in 5 languages:

English

French

Spanish

German

Italian

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Corporate Technologies

4.7 12 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a comprehensive IT Managed Services Provider specializing in IT management, support, and cybersecurity. Across multiple reviews, 100% of clients commend their responsiveness, proactive solutions, and efficiency in managing IT infrastructure, with many highlighting their quick resolution times and effective communication. They are consistently praised for their knowledgeable and supportive team, effectively handling clients' diverse IT needs.

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Reviews mention Receptive
Clients have expressed a positive sentiment regarding Corporate Technologies' receptiveness, noting their attentiveness to needs and effective communication. One client highlighted that all requests were 'listened to and heard very well,' while another praised their patience in guiding a less tech-savvy company through complex technological changes. Overall, the feedback reflects a strong appreciation for their ability to adapt and respond proactively to client requirements.

Cybersecurity & IT Services for Architecture & Design Co

5.0 Sep 8, 2025

To the best of their ability they have managed everything accordingly, all needs are listened to and heard very well. They have the patience to do business with a company that does not always understand the best way forward in the changing technology that permeates life and explain the best way forward as often as needed.
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.
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Grand Rapids, Michigan (2) Olathe, Kansas (1) Tulsa, Oklahoma (1) South Chicago, Illinois (1) Holland, Michigan (1) Saint Paul, Minnesota (1) West Milford, New Jersey (1) Los Angeles, California (1) Fargo, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with TPx Communications, highlighting their seamless installation of a VoIP system that significantly improved internal communication. Notably, the transition was unnoticed by clients, and the company consistently met deadlines and stayed within budget. Clients praised their responsiveness and quick technical support, emphasizing the overall value provided. Despite minor requests for additional training, the overall sentiment remains highly positive, showcasing TPx Communications' commitment to exceptional service.

Internet Consulting Services for Cannabis Products Company

5.0 Apr 4, 2023

TPx’s consulting services have been nothing but miraculous; they’ve been excellent. Although the current solution hasn’t been implemented yet, TPx’s services have been wonderful overall. We haven’t experienced any downtime whatsoever, so their services have exceeded my expectations.
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Cybersecurity Training for Nonprofit Organization

5.0 Dec 15, 2022

Over the course of the year and a half we've been utilizing their services, the number of successful "hacks" (getting a staffer to click on something they should not) has dropped dramatically. Our security posture is much improved and IT and our C-suite executives sleep a little better at night.
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14 of 30 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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United States (61) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Integris

4.9 92 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Fairport, NY

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

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Reviews mention Helpful
The feedback regarding TechMD emphasizes their helpfulness and responsiveness across multiple client engagements. Clients consistently praise the team's ability to communicate effectively and provide timely solutions to IT challenges. For instance, one client highlighted their proactive support, stating, 'TechMD has been very upfront and open about what's going on.' Another noted, 'Their team was very helpful along the way.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the assistance and care provided by TechMD.

Data Center Migration & Management for Engineering Company

5.0 Mar 11, 2022

Thanks to the infrastructure and VPN access that Integris put together, we were able to move all of our people to their homes, including designers and technicians using Autodesk products, within 24 hours once the pandemic hit. We had very little business disruption, and their support helped ease the transition. ConnectWise almost replaces an employee because it makes it very efficient to provide support to our end users. It is so helpful that I’ve expanded its usage to our building information modeling managers to provide support to our engineering staff.
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Data Center Migration & Management for Engineering Company

5.0 Mar 11, 2022

Integris excels at establishing relationships with their clients. When talking to other vendors, it is disappointing to feel like they’re trying to sell me something. However, Integris doesn’t sound like they’re trying to sell; instead, they want to provide solutions. This approach really sets them apart from other providers.
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Cloud Migration for Insurance Agency

5.0 Nov 19, 2020

During this project, their team was very helpful along the way. They did a great job. We communicated well, and it was easy to work with them. Their team was available and answered all of my questions.
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IT Management for Commercial Pool & Water Construction Co.

5.0 Sep 23, 2020

Our employees have responded positively to their services, especially regarding their on-site technicians. TechMD’s team has been really helpful in addressing individual employee problems on a daily basis. If they’re not doing something in our offices, we know that we can reach them by turning in a ticket.
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Cybersecurity & IT Services for Cosmetic Surgery Clinic

5.0 Nov 17, 2021

The main thing we're grateful for is how the team has kept us in the loop about the state of our IT processes. Our previous IT provider kept us in the dark, so we weren't aware of whether or not our systems were healthy. Meanwhile, TechMD has been very upfront and open about what's going on and what they could do to fix it. Additionally, if we have questions, they do a fantastic job of explaining technical terms. The team is very helpful, which is the best thing you can ask for from a partner.
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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) Less than $10,000 (4) $1,000,000 to $9,999,999 (4)

What Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.
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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (91) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Net at Work LLC

4.8 9 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a reputable provider of Managed IT Services and ERP consulting, particularly specializing in Sage X3. The company consistently receives positive reviews, with clients highlighting their expertise and punctuality. Approximately 100% of reviewers commend their effective project management and comprehensive IT support services. Net at Work LLC is particularly praised for their ability to streamline IT operations and provide invaluable customized solutions.

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2 of 4 reviews are 5 stars

4 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
In recent reviews, clients have expressed high satisfaction with Net at Work LLC, particularly praising their IT support and ERP consulting services. One client noted the 'invaluable' SAGE Accounting support that contributed to their success, while another highlighted the company's impressive ability to manage IT and ERP needs efficiently. Overall, feedback indicates timely project delivery and effective communication, though some suggested improved interdepartmental communication could enhance their services further.
Read 4 Recent Reviews

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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including Manufacturing, Food & Beverage, and Other industries. Clients commend their IT support, project management, and ERP consulting services, highlighting strengths in SAGE Accounting and comprehensive managed services. Sentiment is overwhelmingly positive, noting timely delivery and technical knowledge. Industries such as Manufacturing benefit from robust managed services, while Food & Beverage clients appreciate network security and system integration. Overall, Net at Work LLC is well-suited for companies seeking reliable IT and ERP solutions.
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Consumer Products Transportation Food & Beverage Manufacturing Other industries

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback indicates that Net at Work LLC offers commendable value for money, with several clients noting a 'good value for cost' and 'invaluable' support. For instance, one client highlighted that their SAGE Accounting support significantly contributed to their success, while another appreciated the thorough communication and timely delivery of services. Overall, clients expressed satisfaction with the cost-effectiveness and quality of services provided, suggesting a strong alignment between pricing and value received.
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Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Featured

What are Featured Providers?
BetterWorld Technology

4.9 26 reviews
Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Rochester, NY

Services provided

50% IT Managed Services

30% Cybersecurity

15% IT Strategy Consulting +1 service

5% Compliance Consulting

BetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.

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Reviews mention Accessible
Clients have consistently praised BetterWorld Technology for their accessibility and responsiveness. One client noted the ease of communication with the team, highlighting their accountability and professionalism. They appreciated the company's willingness to provide guidance and support, stating, 'You should rely on them for support.' Overall, the sentiment reflects a strong endorsement of BetterWorld Technology's commitment to being accessible and attentive to client needs.

Managed IT Services for Consulting Firm

5.0 Sep 1, 2020

Beyond how easy it is to get a hold of people, it’s their accountability, professionalism, and delivery that set them apart. Use their resources because there’s a lot of knowledge there. The team really knows what they’re doing and seem willing to do anything to deliver.
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16 of 19 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Arch Support Company
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.
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Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)

This provider is fluent in 3 languages:

English

Spanish

French

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Net at Work LLC

4.8 9 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a reputable provider of Managed IT Services and ERP consulting, particularly specializing in Sage X3. The company consistently receives positive reviews, with clients highlighting their expertise and punctuality. Approximately 100% of reviewers commend their effective project management and comprehensive IT support services. Net at Work LLC is particularly praised for their ability to streamline IT operations and provide invaluable customized solutions.

See all 9 projects
2 of 4 reviews are 5 stars

4 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
In recent reviews, clients have expressed high satisfaction with Net at Work LLC, particularly praising their IT support and ERP consulting services. One client noted the 'invaluable' SAGE Accounting support that contributed to their success, while another highlighted the company's impressive ability to manage IT and ERP needs efficiently. Overall, feedback indicates timely project delivery and effective communication, though some suggested improved interdepartmental communication could enhance their services further.
Read 4 Recent Reviews

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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including Manufacturing, Food & Beverage, and Other industries. Clients commend their IT support, project management, and ERP consulting services, highlighting strengths in SAGE Accounting and comprehensive managed services. Sentiment is overwhelmingly positive, noting timely delivery and technical knowledge. Industries such as Manufacturing benefit from robust managed services, while Food & Beverage clients appreciate network security and system integration. Overall, Net at Work LLC is well-suited for companies seeking reliable IT and ERP solutions.
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Select Industry to see insights

Consumer Products Transportation Food & Beverage Manufacturing Other industries

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback indicates that Net at Work LLC offers commendable value for money, with several clients noting a 'good value for cost' and 'invaluable' support. For instance, one client highlighted that their SAGE Accounting support significantly contributed to their success, while another appreciated the thorough communication and timely delivery of services. Overall, clients expressed satisfaction with the cost-effectiveness and quality of services provided, suggesting a strong alignment between pricing and value received.
Read All Reviews

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View projects from:

Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Integris

4.9 92 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

See all 92 projects
Reviews mention Helpful
The feedback regarding TechMD emphasizes their helpfulness and responsiveness across multiple client engagements. Clients consistently praise the team's ability to communicate effectively and provide timely solutions to IT challenges. For instance, one client highlighted their proactive support, stating, 'TechMD has been very upfront and open about what's going on.' Another noted, 'Their team was very helpful along the way.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the assistance and care provided by TechMD.

Data Center Migration & Management for Engineering Company

5.0 Mar 11, 2022

Thanks to the infrastructure and VPN access that Integris put together, we were able to move all of our people to their homes, including designers and technicians using Autodesk products, within 24 hours once the pandemic hit. We had very little business disruption, and their support helped ease the transition. ConnectWise almost replaces an employee because it makes it very efficient to provide support to our end users. It is so helpful that I’ve expanded its usage to our building information modeling managers to provide support to our engineering staff.
Read Full Review

Data Center Migration & Management for Engineering Company

5.0 Mar 11, 2022

Integris excels at establishing relationships with their clients. When talking to other vendors, it is disappointing to feel like they’re trying to sell me something. However, Integris doesn’t sound like they’re trying to sell; instead, they want to provide solutions. This approach really sets them apart from other providers.
Read Full Review

Cloud Migration for Insurance Agency

5.0 Nov 19, 2020

During this project, their team was very helpful along the way. They did a great job. We communicated well, and it was easy to work with them. Their team was available and answered all of my questions.
Read Full Review

IT Management for Commercial Pool & Water Construction Co.

5.0 Sep 23, 2020

Our employees have responded positively to their services, especially regarding their on-site technicians. TechMD’s team has been really helpful in addressing individual employee problems on a daily basis. If they’re not doing something in our offices, we know that we can reach them by turning in a ticket.
Read Full Review

Cybersecurity & IT Services for Cosmetic Surgery Clinic

5.0 Nov 17, 2021

The main thing we're grateful for is how the team has kept us in the loop about the state of our IT processes. Our previous IT provider kept us in the dark, so we weren't aware of whether or not our systems were healthy. Meanwhile, TechMD has been very upfront and open about what's going on and what they could do to fix it. Additionally, if we have questions, they do a fantastic job of explaining technical terms. The team is very helpful, which is the best thing you can ask for from a partner.
Read Full Review

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) Less than $10,000 (4) $1,000,000 to $9,999,999 (4)

What Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (91) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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CETech

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

35% Cybersecurity

15% IT Staff Augmentation

CETech is a provider of Managed IT Services, specializing in IT Management and IT Support Services for diverse industries. Reviews highlight their reliability, responsiveness, and effective project management, with 100% of clients praising their service quality and communication. CETech has consistently delivered tailored IT solutions, enhancing cybersecurity and operational efficiency, and maintaining strong client relationships.

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Industry Experience

CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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5 of 5 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Local clients in Rochester praise CETech for their cybersecurity, system upgrades, and cloud solutions, emphasizing their proactive management, timely delivery, and excellent communication. Their team’s deep expertise supports organizations ranging from government agencies to manufacturing, ensuring security and operational efficiency.
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Netrio (formerly PCA Technology Group)

4.9 31 reviews
Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

PCA Technology Group is a reputable provider of Managed IT Services, specializing in IT Support Services, cybersecurity, and network management. Reviewers consistently highlight the company's professionalism, responsiveness, and effective project management, with 100% employee satisfaction and no reported data loss. Approximately 80% of the reviews emphasize their alignment with company values, showcasing PCA's dedication to maintaining strong client relationships and delivering on their promises.

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Reviews mention Detail-oriented
Clients have consistently praised PCA Technology Group for their exceptional attention to detail. One client highlighted their 'personal service and attention to detail' as particularly impressive, while another noted their 'outstanding' attention to detail and 'persistence in completing tasks.' Overall, the sentiment reflects strong satisfaction with PCA's meticulous approach and commitment to quality in project execution, contributing to successful outcomes and high client satisfaction.

IT Services for Nonprofit Organization

5.0 Dec 13, 2023

The personal service and attention to detail were impressive. There were no areas for improvement that came to mind, indicating a high level of satisfaction with their meticulous approach.
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Development Resources for Shipping Company

5.0 Nov 23, 2022

Overall, their developers follow a standard development cycle. They create tasks, perform detailed analysis, unit test, and control releases to UAT/PROD environments. Their attention to detail is outstanding, showcasing their thoroughness in handling projects.
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Industry Experience

Netrio (formerly PCA Technology Group) has demonstrated expertise across various industries, including Education, Financial Services, Non-profit, Automotive, Healthcare, and Manufacturing. Feedback highlights their strengths in cybersecurity, IT management, and software development, with clients noting high responsiveness and effective project management. Overall sentiment is positive, with reviews indicating successful outcomes, strong communication, and alignment with organizational values, making Netrio an ideal fit for businesses seeking reliable IT support and innovative solutions in these sectors.
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Education Financial services Non-profit Automotive Construction Nonprofit Human Resources Medical Healthcare Manufacturing Energy & natural resources Business services Logistics & Supply Chain Transportation Retail Other Industry Consulting

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (6) $200,000 to $999,999 (3) $50,000 to $199,999 (2) $10,000,000 + (1)

What Clients Have Said
Client feedback on PCA Technology Group's pricing highlights a consistent sentiment of good value for money. Many clients noted that PCA's pricing fit their budgets while delivering quality services. For instance, one client appreciated that PCA's pricing aligned with their financial constraints, stating they received 'good value for cost.' Another remarked on their 'competitive prices' while expressing satisfaction with the services provided. Overall, clients feel PCA offers a solid return on investment through responsive and effective IT support.
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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Buffalo-area clients value PCA’s long-standing, reliable IT partnership, including infrastructure upgrades, cybersecurity, and software development. They appreciate the proactive communication, personalized service, and their capacity to support diverse needs from small projects to full system migrations.
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SynchroNet

5.0 5 reviews
Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet Industries Inc. is a Managed IT Services provider specializing in comprehensive IT support, including IT Management, Outsourced IT Services, and Managed Information Technology. The company is praised for its knowledgeable staff, responsive support, and proactive approach, with 100% positive feedback from reviewers highlighting their reliability and expertise in handling IT challenges efficiently.

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Industry Experience

SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend SynchroNet Industries Inc. for their exceptional value and cost-effectiveness. One client noted a monthly expenditure of $2,600, stating they had never experienced downtime and regarded SynchroNet as the best IT provider after engaging with three others. Another highlighted the proactive nature of their services, which saved them significant costs on server issues. Overall, feedback reflects strong satisfaction with pricing relative to the quality of service provided.
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Buffalo, New York (2) West Seneca, New York (1) East Aurora, New York (1) Buffalo, Texas (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

East Aurora clients, including dental and healthcare providers, value SynchroNet’s thorough IT services, from disaster recovery to network optimization. Their responsive, knowledgeable team ensures smooth operations, delivering lasting solutions and fostering strong, collaborative relationships in complex medical environments.
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a software development company offering solutions including project management, software development, and eCommerce management. Their reviews reflect a 90% satisfaction rate, with clients praising their communication, responsiveness, and alignment with company values. However, a small portion of feedback suggests room for improvement in communication and early hands-on testing. Overall, they are appreciated for their efficiency and value for money.

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Reviews mention Customized support
Clients have praised Netsmartz LLC for their customized support, highlighting their ability to integrate seamlessly into internal teams and consistently meet specific project needs. One client noted their impressive dedication, stating, 'Netsmartz LLC integrates their skills smoothly into our own processes.' Another emphasized their responsiveness and tailored solutions, indicating that the team 'consistently exceeded our expectations.' Overall, the sentiment reflects high satisfaction with their personalized approach and commitment to client success.

Product Dev & Design for Software Marketplace

5.0 Aug 2, 2021

Netsmartz LLC integrates their skills smoothly into our own processes — they work like a part of our internal team, and that level of dedication has always impressed us. More than caring about their work, their personal interaction with us demonstrates that they truly care about our products too. Be open in communicating your business needs and vision, and they will articulate those by creating tailored solutions for you.
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Magento Development for Digital Consulting Firm

5.0 May 25, 2018

The depth of available talent meant there was no task this firm could not complete for us. They were especially adept at delivering bespoke and custom aspects of our requests. Significant, effective communication via Skype and their constant availability for discussions helped drive and expedite the project.
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Industry Experience

Netsmartz LLC has garnered positive feedback across various industries, including Construction, Information Technology, Financial Services, Telecommunications, Nonprofit, Education, Software, and Retail. Clients praised their expertise in custom software development, project management, and communication. The overall sentiment is highly favorable, highlighting their capability to deliver on time and adapt to specific industry needs, particularly in IT and e-commerce. Companies in sectors like Education and Telecommunications have reported significant improvements in operational efficiency and user experience, suggesting Netsmartz is well-suited for projects requiring robust technical solutions.
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Construction Information technology Financial services Manufacturing Telecommunications Nonprofit Education Software Design IT Services Healthcare Gaming Advertising & marketing Retail Other Industry Consumer Products Sports Wellness & Fitness Business services Real estate Energy & natural resources Transportation Consulting Pharmaceuticals

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View projects from:

United States (24) Canada (7) Australia (3) India (2) Hong Kong (1) Ireland (1) Italy (1) England (1)

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Review Rating from Clients

4.3/5.0

Quality

4.7

Schedule

4.7

Cost

4.2

Willing to Refer

4.7

Local Rochester companies commend Netsmartz LLC for their proficiency in analytics, cloud infrastructure, and web applications, including web-to-print solutions. Clients value their technical knowledge, project execution, and ability to handle complex projects efficiently.
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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider specializing in IT support, security, and management for various industries. They are praised for their exceptional communication, responsiveness, and reliable service delivery, with 100% of reviews highlighting timely project management and effective IT solutions. Clients consistently commend their strategic guidance and personalized support, underscoring their commitment to maintaining secure and efficient IT environments.

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Reviews mention Knowledgeable
Clients consistently highlight LMT Technology Solutions' extensive knowledge and expertise. One client noted their account managers as 'deeply knowledgeable' and praised their ability to provide strategic guidance, ensuring quick resolution of issues. Another client emphasized the company's disciplined processes and deep institutional knowledge, contributing to a stable IT environment. Overall, the sentiment reflects strong confidence in their capabilities, with repeated recommendations for organizations seeking reliable IT support.

Cloud Consulting & SI for Law Firm

5.0 Dec 29, 2025

Our account managers are highly responsive, proactive, and deeply knowledgeable about our environment. They provided clear communication, timely updates, and strategic guidance throughout any project, ensuring issues were addressed quickly and effectively. Everything just works, which is actually the result of disciplined processes, deep institutional knowledge of our environment, and a culture that values prevention over firefighting.
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Industry Experience

LMT Technology Solutions has demonstrated strong expertise in the Legal and Non-profit sectors, delivering reliable IT support and security solutions. In the Legal industry, feedback highlights their responsiveness and ability to reduce IT issues significantly. Meanwhile, clients in the Non-profit sector praised their hands-on approach and effective communication. Overall, the sentiment across these industries is highly positive, indicating that LMT's strengths in IT management and customer service make them a suitable partner for organizations seeking dependable IT solutions.
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Select Industry to see insights

Legal Non-profit

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4 of 4 Rochester-based reviews are 5 stars

4 Rochester-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Cloud Consulting & SI for Law Firm
5.0 — LMT Technology Solutions provides ongoing IT support for a personal injury law firm. The team is responsible for implementing IT solutions and providing maintenance and monitoring support. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Pittsford and Fairport clients commend LMT Technology Solutions for reliable IT consulting, proactive upgrades, and excellent communication. Their team’s hands-on attention and tailored support help organizations stay secure and technologically current, fostering long-term trust and satisfaction.
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Featured

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Five Nines

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation +1 service

10% IT Strategy Consulting

Five Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.

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Reviews mention Proactive
Clients consistently express satisfaction with Five Nines' proactive approach to IT management. Feedback highlights their ability to anticipate needs and provide solutions, such as offering a comprehensive budget plan and identifying areas for improvement before issues arise. One client noted that Five Nines 'sees things that we don't see and gives us options,' reinforcing the sentiment that their proactive strategies enhance operational efficiency and security. Overall, clients appreciate the foresight and planning that Five Nines brings to their IT services.

IT Services & Cybersecurity for Critical Access Hospital

5.0 May 12, 2025

Five Nines devises solutions we didn't even ask for. When the whole process started, the team walked in with their assessment and told us the high, middle, and low priorities. We told them one of our IT people resigned, and Five Nines brought out a folder and said, "Here's a solution we were thinking could happen just based on our interview." It took the pressure off. Instead of going out and trying to find another person, the team said, "Here's what we can do for you." Five Nines sees things that we don't see and gives us options.
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6 of 6 IT Managed Services reviews are 5 stars

6 new reviews for IT Managed Services in past 6 months

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Healthcare Company
5.0 — Five Nines provided managed IT services for a healthcare company. Their work includes technology road mapping, project planning, network and infrastructure management, and cybersecurity support. Read more
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More responsive than most other service providers

Five Nines is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kearney, Nebraska (2) Lincoln, Nebraska (1) Omaha, Nebraska (1) Fairbury, Nebraska (1)

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Datalink Networks Inc.

5.0 3 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

Serves Rochester, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Unified Communications Consulting & SI

Datalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Datalink Networks Inc. reflect a strong overall sentiment, highlighting their exceptional problem-solving abilities and commitment to client satisfaction. Clients praised their prompt support in implementing Barracuda services, noting, 'They made us feel like the #1 client' and commended their 'headspinningly fast, competent service.' Additionally, their proactive approach to overcoming challenges was frequently mentioned, with one client stating, 'They quickly found solutions to every unexpected difficulty.' Overall, clients expressed high satisfaction with the outcomes and communication.
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Industry Experience

Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Select Industry to see insights

Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.
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Fresche Solutions

Not yet reviewed
Verified

$10,000+

Undisclosed

250 - 999

Serves Rochester, NY

Services provided

25% IT Managed Services

20% AI Consulting

20% Cloud Consulting & SI +2 services

20% Enterprise App Modernization

15% IT Strategy Consulting

IBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
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More responsive than most other service providers

Fresche Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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CMIT Solutions of Monroe

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Penfield, NY

Services provided

70% IT Managed Services

30% IT Strategy Consulting

CMIT Solutions of Monroe is an IT managed services company. The Penfield, New York-based firm was founded in 2011. Their team focuses on IT managed services and IT strategy consulting.
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Featured

What are Featured Providers?

Scalo

4.7 32 reviews
Premier Verified

$10,000+

$50 - $99 / hr

250 - 999

Serves Rochester, NY

Services provided

10% IT Managed Services

30% Custom Software Development

10% Application Management & Support +6 services

10% BI & Big Data Consulting & SI

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

5% API Development

5% DevOps Managed Services

Scalo provides Managed IT Services with a focus on software development and IT support services, delivering talent augmentation and outsourced IT management. Across reviews, Scalo is praised for their reliable communication and ability to match client requirements, with approximately 80% of feedback emphasizing their impressive sourcing of candidates and project delivery. However, some reviewers noted areas for improvement in code quality and software architecture.

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2 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, client feedback for Scalo highlights their strong technical expertise, proactive project management, and effective communication. Clients have noted significant improvements in project delivery speed and quality, with one stating, 'Scalo’s work has resulted in a strong expansion of our engineering capacity.' Overall sentiment is positive, with clients appreciating their flexibility and commitment, although one suggested clearer expectations regarding team availability could enhance collaboration.
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2 of 4 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Custom Software Dev for Telemedicine Solutions Company
4.0 — Scalo provided software development support for a telemedicine solutions company. The team helped the client develop a Microsoft-based POC for a medical questionnaire system. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (6) $200,000 to $999,999 (5) $10,000 to $49,000 (3) $1,000,000 to $9,999,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Scalo's competitive pricing and excellent value for money. For instance, a CTO noted they chose Scalo for their alignment with company values and good value for cost, while another client emphasized the quick delivery of high-quality specialists at fair rates. Overall, feedback indicates satisfaction with both the affordability and the quality of services provided, making Scalo a favorable choice for many organizations seeking cost-effective IT solutions.
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More responsive than most other service providers

Scalo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Accessible
The sentiment regarding Integritek's accessibility is overwhelmingly positive. Clients noted that Integritek was 'very timely' and 'always available' to address questions and needs, highlighting their commitment to communication. This accessibility contributed to a seamless collaboration experience, reinforcing the client's confidence in the partnership. Overall, clients appreciated the company's approachability and responsiveness, which were critical to the project's success.

Cloud Consulting & IT Services for Grant Oversight Company

5.0 Sep 11, 2023

They were very timely and always available to answer our questions. The primary forms of communication with Integritek were through virtual meetings and email or messaging apps.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Select Industry to see insights

Other Industry Nonprofit Government

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Cheektowaga, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. Their midsize team is headquartered in Cheektowaga, New York. Their services include IT staff augmentation and IT managed
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Cybersecurity and IT managed services company ComTec Solutions was launched in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin, Connecticut.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Top IT Managed Service Providers in Rochester

List of the Top Rochester IT MSPs

Reviews mention Customized support

Managed IT Services for Executive Search Firm

IT Services & Training for Marketing Company

IT Services & Training for Marketing Company

Industry Experience

Select Industry to see insights

Reviews mention Patient

Mobile App Design & Dev for Employee Wellness & Fitness Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Receptive

Cybersecurity & IT Services for Architecture & Design Co

Average Project Cost Breakdown

What Clients Have Said

24/7 Help Desk & Network Monitoring

Reviews mention Exceptional performance

Internet Consulting Services for Cannabis Products Company

Cybersecurity Training for Nonprofit Organization

Cybersecurity & IT Managed Services for Water Filtration Co

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Helpful

Data Center Migration & Management for Engineering Company

Data Center Migration & Management for Engineering Company

Cloud Migration for Insurance Agency

IT Management for Commercial Pool & Water Construction Co.

Cybersecurity & IT Services for Cosmetic Surgery Clinic

Average Project Cost Breakdown

What Clients Have Said

Integris is very responsive

Reviewed 4 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accessible

Managed IT Services for Consulting Firm

Managed IT Services for Arch Support Company

Average Project Cost Breakdown

What Clients Have Said

Reviewed 4 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Helpful

Data Center Migration & Management for Engineering Company

Data Center Migration & Management for Engineering Company

Cloud Migration for Insurance Agency

IT Management for Commercial Pool & Water Construction Co.

Cybersecurity & IT Services for Cosmetic Surgery Clinic

Average Project Cost Breakdown

What Clients Have Said

Integris is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Battery R&D Company

Reviews mention Detail-oriented

IT Services for Nonprofit Organization

Development Resources for Shipping Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Customized support

Product Dev & Design for Software Marketplace

Magento Development for Digital Consulting Firm

Industry Experience

Select Industry to see insights

Reviews mention Knowledgeable