Which industries do Rochester IT managed service firms serve?

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as: Healthcare and life sciences (UR Medicine, regional clinics) Manufacturing and advanced optics Financial services and credit unions Higher education institutions Nonprofits and municipal agencies Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

How do I choose the right IT managed service agency in Rochester?

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services. Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports. Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling. Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times. Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance. Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

What are red flags when hiring a managed service firm in Rochester?

No documented SLA or vague “as needed” support promises Reliance on out-of-state subcontractors for every on-site task Pushy long-term contracts without a 90-day exit clause Lack of cybersecurity framework (no NIST, CIS, or ISO alignment) Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Home Managed Service Providers United States Rochester

Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.

Ratings Updated: September 14, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
IT GOAT

4.7 14 reviews

Premier Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

70% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +1 service

10% IT Strategy Consulting

IT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. The company consistently receives high praise for its responsiveness, accountability, and ability to deliver tailored IT solutions, with approximately 85% of reviews highlighting effective project management and problem-solving. While a few feedbacks suggest improvements in billing and response time, the overall client satisfaction remains predominantly positive.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
IT GOAT has received positive feedback for its organized and responsive project management, significantly improving IT support and infrastructure for clients. One client noted that IT GOAT took ownership of their IT environment, enhancing visibility, accountability, and overall structure. The transition was managed smoothly, with measurable outcomes including better device management and network stability. Clients appreciate the dedicated team and proactive communication, with suggestions for even more proactive engagement during onboarding.
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8 of 12 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for HVAC & Plumbing Company
5.0 — IT GOAT provided managed IT services for an HVAC and plumbing company. The team managed the client's workstations and mobile devices, network and firewall, Microsoft 365, cybersecurity, and more. Read more
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Industry Experience

IT GOAT has demonstrated expertise across various industries including construction, food and beverage, financial services, energy, and retail. Clients recognize their strengths in IT support, cybersecurity, and infrastructure management, often praising their responsiveness and structured approach. The overall sentiment is highly positive, indicating that potential clients in these sectors can expect reliable service, effective communication, and tailored IT solutions that enhance operational efficiency.
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Retail Food & Beverage Healthcare Arts, entertainment & music Financial services Agriculture Energy & natural resources Nonprofit Other Industry Construction

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Dallas, Texas (2) Dallas, Pennsylvania (2) Nashville, Tennessee (1) Austin, Texas (1) Fort Worth, Texas (1) Richardson, Texas (1) Manhattan, New York (1) Culver City, California (1) Los Angeles, California (1) Louisville, Kentucky (1)

This provider is fluent in 1 language:

English

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CETech

5.0 6 reviews

Verified

$10,000+

$150 - $199 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

CETech is a Managed IT Services provider that excels in offering IT management, support, and cybersecurity solutions. Across their reviews, 100% of clients commend their proactive management, responsiveness, and tailored solutions. Clients also appreciate their ability to maintain IT infrastructure, manage IT security, and ensure operational efficiency, with multiple reviews highlighting their excellent communication and problem-solving capabilities.

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Reviews mention Helpful
Clients have expressed high satisfaction with CETech's responsiveness and helpfulness, noting their proactive approach to IT security and compliance. One client highlighted, 'They are extremely responsive and helpful to all our needs, no matter how small.' Additionally, their project management was praised for being organized and timely, contributing to a seamless partnership. Overall, the sentiment is overwhelmingly positive, with clients appreciating the company's culture and commitment to their success.

Cybersecurity Compliance for Tabletop Signage Manufacturer

5.0 Mar 5, 2025

Working with CETech is a breeze. They manage a working document that contains our weekly agenda along with current and future project deliverables and deadlines. Our weekly meeting is catered to our needs as the client and can last anywhere from a 10-minute check-up to an hour long conversation if we are diving into a project. CE-Tech has always been upfront about their deliverables and have always been on-time or early with deadlines. They are extremely responsive and helpful to all our needs, no matter how small.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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5 of 5 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Rochester-area clients highlight CETech's comprehensive IT support, including system documentation, security enhancements, and hardware upgrades. They value the company's proactive approach, clear communication, and consistent project delivery, which improves operational efficiency and minimizes downtime.
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Featured

What are Featured Providers?
Net at Work LLC

4.8 9 reviews

Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.

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Reviews mention Communicative
Clients have consistently highlighted Net at Work LLC's strong communication skills throughout their projects. One reviewer noted that the company 'always communicated thoroughly through tickets and team meetings,' demonstrating a commitment to keeping clients informed. Overall, the sentiment regarding their communicative approach is very positive, with clients appreciating the clarity and responsiveness provided during the project lifecycle.

IT Managed Services for Wholesale Food Distributor

4.5 Oct 7, 2025

Yes, Net at Work LLC always communicated thoroughly through tickets and teams meetings. Their primary form of communication was through virtual meetings, which ensured that all project details were aligned and understood. This level of communication was integral to the project's success.
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4 of 6 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read more
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More responsive than most other service providers

Net at Work LLC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Integris

4.9 93 reviews

Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Rochester, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.

See all 93 projects
Reviews mention Openness
Integris receives positive feedback regarding its openness and collaborative approach. Clients commend the team for being forthright, easygoing, and receptive to exchanging ideas, which fosters a productive partnership. One client noted, 'Integris focuses on doing what’s best for our company instead of their own interests,' highlighting their commitment to customer success. Overall, the sentiment reflects a strong appreciation for Integris's transparency and willingness to engage in meaningful dialogue.

Network Security Services for Sporting Goods Manufacturer

5.0 Sep 21, 2023

Brian, Jay, and Shannon are very easygoing and open to bouncing ideas back and forth to come up with the best solution. Integris focuses on doing what’s best for our company instead of their own interests. Overall, they’re heavily geared towards helping their customers to improve their situations. I recommend Integris fully in every capacity. The team is very open, so as long as you’re also open, you can have a good partnership with Integris.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a strong overall sentiment towards Integris, highlighting their high-quality team and responsive service. A former CFO noted their proactive communication and effective management of cybersecurity, stating, "I always feel we’re getting appropriate, state-of-the-art attention to the infrastructure." Clients appreciate the depth of expertise across the team, with one remarking, "It’s unusual to find a team where everyone is high-quality." No significant areas for improvement were identified, reinforcing a positive client experience.
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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) $1,000,000 to $9,999,999 (4) Less than $10,000 (1)

What Clients Have Said
Integris is perceived as providing good value for money, with clients noting their responsive support and comprehensive IT services. One client highlighted a 20% cost saving compared to maintaining an in-house team, while another emphasized the quality of service justifying higher expenses. Clients appreciated the proactive approach to problem-solving, though some noted occasional delays in responsiveness. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Integris's offerings.
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United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Corporate Technologies

4.7 12 reviews

Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.

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6 of 12 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read more
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Industry Experience

Corporate Technologies has demonstrated expertise across various industries, including Non-profit, Telecommunications, Manufacturing, Legal, and Construction. They are consistently praised for their responsiveness, technical know-how, and ability to enhance operational efficiency. Non-profit clients value their commitment to mission alignments, while Legal and Telecommunications sectors appreciate their robust IT support and proactive management. Overall, feedback reflects strong satisfaction with Corporate Technologies' customer service and tailored solutions, making them a suitable partner for organizations seeking reliable IT services.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications Manufacturing Other industries

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Corporate Technologies for their competitive pricing and excellent value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support, as noted by a client who appreciated the 'good value for cost.' Another client emphasized their responsiveness and efficiency, stating that Corporate Technologies resolves issues quickly and effectively, further reinforcing the sentiment that their investment yields substantial returns in operational efficiency.
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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Integris

4.9 93 reviews

Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Fairport, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.

See all 93 projects
Reviews mention Openness
Integris receives positive feedback regarding its openness and collaborative approach. Clients commend the team for being forthright, easygoing, and receptive to exchanging ideas, which fosters a productive partnership. One client noted, 'Integris focuses on doing what’s best for our company instead of their own interests,' highlighting their commitment to customer success. Overall, the sentiment reflects a strong appreciation for Integris's transparency and willingness to engage in meaningful dialogue.

Network Security Services for Sporting Goods Manufacturer

5.0 Sep 21, 2023

Brian, Jay, and Shannon are very easygoing and open to bouncing ideas back and forth to come up with the best solution. Integris focuses on doing what’s best for our company instead of their own interests. Overall, they’re heavily geared towards helping their customers to improve their situations. I recommend Integris fully in every capacity. The team is very open, so as long as you’re also open, you can have a good partnership with Integris.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a strong overall sentiment towards Integris, highlighting their high-quality team and responsive service. A former CFO noted their proactive communication and effective management of cybersecurity, stating, "I always feel we’re getting appropriate, state-of-the-art attention to the infrastructure." Clients appreciate the depth of expertise across the team, with one remarking, "It’s unusual to find a team where everyone is high-quality." No significant areas for improvement were identified, reinforcing a positive client experience.
Read 1 Recent Review

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) $1,000,000 to $9,999,999 (4) Less than $10,000 (1)

What Clients Have Said
Integris is perceived as providing good value for money, with clients noting their responsive support and comprehensive IT services. One client highlighted a 20% cost saving compared to maintaining an in-house team, while another emphasized the quality of service justifying higher expenses. Clients appreciated the proactive approach to problem-solving, though some noted occasional delays in responsiveness. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Integris's offerings.
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United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Net at Work LLC

4.8 9 reviews

Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.

See all 9 projects
Reviews mention Communicative
Clients have consistently highlighted Net at Work LLC's strong communication skills throughout their projects. One reviewer noted that the company 'always communicated thoroughly through tickets and team meetings,' demonstrating a commitment to keeping clients informed. Overall, the sentiment regarding their communicative approach is very positive, with clients appreciating the clarity and responsiveness provided during the project lifecycle.

IT Managed Services for Wholesale Food Distributor

4.5 Oct 7, 2025

Yes, Net at Work LLC always communicated thoroughly through tickets and teams meetings. Their primary form of communication was through virtual meetings, which ensured that all project details were aligned and understood. This level of communication was integral to the project's success.
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4 of 6 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read more
Read 6 Reviews

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More responsive than most other service providers

Net at Work LLC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Featured

What are Featured Providers?
TPx

4.3 73 reviews

Premier Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company has received predominantly positive feedback, with approximately 90% of reviews highlighting their technical expertise and proactive communication. Common themes include successful project management, seamless migration and security solutions, and cost-effective services that meet compliance standards. Reviewers frequently commend TPx for their responsiveness and ability to deliver tailored solutions.

See all 73 projects
1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, TPx received positive feedback for their project management and technical expertise during a complex email migration project. Clients praised their proactive communication and ability to handle challenges effectively, ensuring the successful transfer of 1.6 TB of archived data into Microsoft 365. While overall satisfaction was high, one area for improvement noted was the need for earlier guidance on Microsoft 365 licensing requirements. Overall, clients expressed confidence in TPx's capability to meet compliance and retention objectives.
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15 of 31 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Platform Migration Services for Therapy Services Company
5.0 — TPx migrated a contract therapy services company's email retention and archiving platform from Zix to Microsoft 365 Exchange Online. This included a large-scale migration of 1.6 TB of archived email Read more
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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Feedback regarding TPx Communications indicates a strong overall sentiment towards their cost-effectiveness and value for money. Clients frequently highlighted the company's competitive pricing, with remarks such as 'good value for cost' and 'pricing fit our budget.' Specific examples include a client noting significant savings on phone systems, while another emphasized cost reductions achieved through their services. Despite some critiques about communication and project management, many reviews suggest that clients felt they received quality service relative to the costs incurred.
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United States (62) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.

See all 1 projects

Industry Experience

Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.
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Datalink Networks Inc.

5.0 3 reviews

Premier Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Rochester, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.

See all 3 projects
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Datalink Networks Inc., highlighting their proactive problem-solving abilities and impressive responsiveness. One client noted their 'doggedly' effective approach to resolving interface issues, ensuring a smoothly functioning Barracuda email service. Another praised their 'headspinningly fast, competent service' and their dedication to making clients feel prioritized. Overall, the sentiment reflects a high level of trust and appreciation for the company's capabilities and commitment to client success.

Barracuda Setup for Nonprofit Professional Association

5.0 Nov 5, 2025

They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. Including difficulty communicating with all the disparate parties involved. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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3 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.
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Simple Tech Innovations

5.0 10 reviews

Premier Verified

$5,000+

Undisclosed

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

45% Cybersecurity

5% AI Consulting

Simple Tech Innovations is a Managed IT Services provider that excels in delivering comprehensive IT management and support services. The company is highly rated for its exceptional client service, proactive monitoring, and timely responses, with 97% of responses meeting SLA targets. They stand out for their technical expertise and commitment to customer satisfaction, as noted by 100% of reviewers.

See all 10 projects
Average Project Cost Breakdown

$10,000 to $49,000 (4) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Simple Tech Innovations as providing exceptional value for money, with many noting that their pricing fits within budget constraints while delivering high-quality service. For example, one client mentioned, "the value of what you get for the money is impressive," and another stated their investment was "worth every penny." Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, alongside strong performance and customer support.
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Rochester, New York (5) Fairport, New York (1) Arcade, New York (1) Kendall, New York (1) Lima, New York (1) Pittsford, New York (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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8 of 9 Rochester-based reviews are 5 stars

9 Rochester-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

IT Managed Services for Party & Tent Rental Company
5.0 — Simple Tech Innovations provides managed IT services for a party and tent rental company. The team has reworked the client's IT operations, moved them to cloud-based servers, and more. Read more
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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Local clients highlight Simple Tech Innovations' strong technical knowledge and project management in complex projects like cloud migrations, cybersecurity enhancements, and website development. They value their responsiveness, reliability, and ability to tailor solutions to small and large organizations.
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Netrio (formerly PCA Technology Group)

4.9 54 reviews

Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

Netrio (formerly PCA Technology Group) is an IT Managed Services provider specializing in outsourced IT support, cybersecurity, and network management. Reviews highlight their professionalism, with 100% positive feedback on their responsiveness and ability to deliver projects on time. Clients commend their personalized service and attention to detail, with 80% mentioning satisfaction with their IT management and security solutions.

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Reviews mention Communicative
Netrio (formerly PCA Technology Group) has received consistently positive feedback regarding its communication practices. Clients noted the company's proactive approach, with one highlighting weekly and sometimes daily meetings to keep projects on track. Another client praised their exceptional communication during a crisis, stating they were kept informed daily. Overall, clients appreciate the consistent and clear communication, which fosters trust and ensures successful project outcomes, with no reported areas for improvement in this aspect.

IT Consulting Services for Transportation Fuel Supplier

4.0 Jan 9, 2023

They’ve done a fair job of meeting deadlines, staying within budget, and communicating consistently. For communication, we mainly interact via email.
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Managed IT Services for Human Capital Consulting Firm

5.0 Dec 30, 2022

Excellent, we work extremely well together and there is always great communication throughout. I had communication with the President at least once a day and we were in the loop throughout the entire process.
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Managed IT Services for Business Consulting Firm

5.0 Nov 21, 2022

I have been the primary point of contact for essentially every project in the last 20 years. The communication has been consistently good, and the projects are well managed.
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Developer Augmentation for Commodity Transportation Company

5.0 Nov 17, 2022

The developer is on site each week and is always available via a Teams meeting or call when needed. They are also very good at communicating if additional resources are needed.
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Cybersecurity & IT Support for Machinery Manufacturer

5.0 Jul 28, 2022

The workflow is seamless. The lines of communication are open in both directions, and needed information is presented timely.
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Buffalo, NY

303 Cayuga Road Suite 100
Buffalo, NY 14225
50 - 75

1-800-507-5770

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16 of 17 Rochester-based reviews are 5 stars

$200,000 – $999,999 avg. project cost for IT Managed Services services in Rochester

IT Managed Services project highlight

Managed IT Services for Subcontractor
5.0 — A painting and drywall subcontractor has engaged SUCCESS Computer Consulting for ongoing IT support. SUCCESS Computer Consulting has been assisting with the client’s network and infrastructure. Read more
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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Local clients praise Netrio (formerly PCA Technology Group) for their reliable, proactive IT support, including web app development, cybersecurity, and network upgrades. They emphasize responsive project management, thorough communication, and tailored solutions across diverse industries and project complexities.
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SynchroNet

5.0 5 reviews

Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet is a Managed IT Services provider specializing in comprehensive IT Management and Support Services. The company consistently receives praise for its knowledgeable and responsive team, with 100% of reviews highlighting their prompt service and proactive problem-solving. Clients appreciate their effective communication and ability to deliver reliable solutions, as reflected in the absence of any negative feedback across reviews.

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Reviews mention Communicative
The feedback regarding SynchroNet's communication is overwhelmingly positive. Clients highlight the seamless integration of their team, noting that they feel like part of the client's organization. One client remarked on the constant communication during larger projects, ensuring everyone remained aligned. Additionally, prompt ticket resolution and proactive dialogue were emphasized, with one client stating, 'Tickets are addressed promptly and for larger projects, there is constant communication.' Overall, clients express satisfaction with the company's communicative approach.

Managed IT Services for Private Dental Practice

5.0 Aug 24, 2021

Seamless! They are just like part of my team! Tickets are addressed promptly and for larger projects, there is constant communication and dialogue so everyone is on the same page.
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Buffalo, New York (2) West Seneca, New York (1) East Aurora, New York (1) Buffalo, Texas (1)

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4 of 4 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

IT Support for Chamber of Commerce
5.0 — SynchroNet Industries Inc. provided IT support for a chamber of commerce. They also offered ad hoc assistance such as troubleshooting problems on email, scanning, cellphone usage, and Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients in New York praise SynchroNet for their reliable, proactive IT support across diverse industries, including healthcare, finance, and chambers of commerce. They emphasize the company's technical expertise, responsiveness, and ability to deliver tailored solutions that improve operational efficiency and security.
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a software development company offering a wide range of IT services, including eCommerce solutions, custom software development, and database management. With an emphasis on clear communication and timely delivery, 90% of reviews highlight their responsiveness and project management skills. While some feedback suggests room for improvement in communication clarity, the overall sentiment remains positive, underscoring their commitment to meeting client needs and delivering value.

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Industry Experience

Netsmartz LLC has garnered positive feedback across various industries, including Information Technology, Financial Services, Telecommunications, Education, and Retail. Clients praised their expertise in software development, project management, and responsiveness. In the IT sector, they excelled in custom solutions and upgrades, while in Education, they successfully transitioned legacy systems to modern platforms. Overall sentiment reflects strong satisfaction, particularly in delivering tailored solutions, timely support, and effective communication, making them a suitable partner for clients in need of development services across multiple sectors.
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Construction Financial services Telecommunications Nonprofit Education Manufacturing Design IT Services Healthcare Gaming Advertising & marketing Other Industry Sports Wellness & Fitness Business services Consumer Products Energy & natural resources Consulting Transportation Pharmaceuticals Software Retail Real estate Information technology

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (10) $50,000 to $199,999 (10) $200,000 to $999,999 (6)

What Clients Have Said
Netsmartz LLC consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients commend the company's pricing as fitting their budgets while still delivering high-quality work. For instance, one client noted they chose Netsmartz for their 'good value for cost,' while another highlighted their competitive pricing compared to North American providers. Overall, sentiment is favorable, with many clients expressing satisfaction with the balance of cost and quality in Netsmartz's services.
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Review Rating from Clients

4.3/5.0

Quality

4.7

Schedule

4.7

Cost

4.2

Willing to Refer

4.7

Local clients highlight Netsmartz LLC's strong project management, technical knowledge, and ability to develop tailored web and software solutions that enhance business value and competitiveness.
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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider specializing in IT support and IT management, offering outsourced IT services to diverse clients. They are praised for their responsive communication and dependable service, with 100% of reviews highlighting their effective project management and excellent support. Clients appreciate their proactive approach and value for cost, with no significant areas for improvement noted.

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Industry Experience

LMT Technology Solutions has demonstrated strong expertise in the Legal and Non-profit sectors, delivering reliable IT support and security solutions. In the Legal industry, feedback highlights their responsiveness and ability to reduce IT issues significantly. Meanwhile, clients in the Non-profit sector praised their hands-on approach and effective communication. Overall, the sentiment across these industries is highly positive, indicating that LMT's strengths in IT management and customer service make them a suitable partner for organizations seeking dependable IT solutions.
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Legal Non-profit

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight LMT Technology Solutions' competitive pricing and strong value for money. For instance, a VP noted that their pricing fit the budget while providing good value for the cost. Another client emphasized their excellent support and service, reiterating that they were treated with respect akin to larger clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, reinforcing LMT's reputation as a reliable IT partner.
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4 of 4 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Cloud Consulting & SI for Law Firm
5.0 — LMT Technology Solutions provides ongoing IT support for a personal injury law firm. The team is responsible for implementing IT solutions and providing maintenance and monitoring support. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in New York commend LMT Technology Solutions for their dependable, knowledgeable support in various IT areas, including risk management, system upgrades, and ongoing troubleshooting. They emphasize their excellent project management, responsiveness, and the personal relationships built with the team, ensuring consistent client satisfaction.
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Featured

What are Featured Providers?
LayerCake Technologies

5.0 17 reviews

Verified

$5,000+

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

70% IT Managed Services

15% Cybersecurity

15% IT Strategy Consulting

LayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.

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Reviews mention Communicative
LayerCake Technologies has received positive feedback regarding its communicative approach. Clients consistently highlight the team's responsiveness, with specific mentions of individuals like Jon, who is noted for addressing issues promptly. Regular updates and meetings, including face-to-face interactions and video calls, are emphasized as key components of their communication strategy. Overall, clients express satisfaction with the transparency and accessibility of LayerCake Technologies, indicating that communication is a strong aspect of their service.

Business Consulting for Managed IT Services Provider

5.0 Dec 6, 2022

Dave and Stephanie are "Go-Givers" of the first order. Their communication and attention to our success have helped propel our business.
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IT Support for Law Firm

5.0 Jun 9, 2022

We have face-to-face meetings where we go through what they’ve done and what they’ll do in the future regarding updates and additional options to enhance our security. Regarding communication, we use phone calls. Overall, their communication is impeccable because it doesn’t matter who we speak to; everybody has access to our profile to assist with a personable approach.
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OneDrive & SharePoint Migration for Healthcare Org

5.0 Dec 7, 2021

The team was communicative and would send us weekly updates through email detailing everything they worked on that week. Aside from email, we also had regular video calls to ensure that we were all on the same page. Whenever we had a minor issue, we just sent them a ticket.
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IT-Managed Services & Cybersecurity for Asset Management Co

5.0 Jan 7, 2025

We don't have a lot of projects, and we have those one-off computer orders, but they're pretty good about keeping us up to date. Communication with Total Networks has been good. We hold our meetings through Zoom, and we use ticket management software. We also communicate via emails and phone calls.
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14 of 14 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Insurance Agency
5.0 — Total Networks works as an insurance agency's MSP. They support all of the client's employees by implementing technical updates, conducting cybersecurity audits, and enabling them to access new Read more
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Industry Experience

LayerCake Technologies has demonstrated strong expertise across various industries, including Medical, Financial Services, Real Estate, and Legal. Clients consistently praise their attentive service, effective project management, and ability to deliver seamless IT solutions. The Medical sector appreciates their smooth IT transitions, while Financial Services clients value their robust compliance and security measures. In Real Estate, their responsive support contributes to operational success, and Legal clients highlight their proactive maintenance and thorough understanding of industry needs. Overall, LayerCake is highly recommended for clients in these sectors seeking reliable IT partnerships.
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Select Industry to see insights

Medical Financial services Other industries Real estate Legal

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More responsive than most other service providers

LayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Interlink Cloud Advisors, Inc. as a strategic partner that excels in Microsoft cloud projects. A CIO from a law firm noted their strong project management and timely delivery, emphasizing their ability to provide actionable guidance aligned with business goals. Clients appreciate the consolidation of resources and improved system reliability, achieving significant cost savings. However, there is a call for a shift towards a continuous advisory model to maintain expertise as environments evolve.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.
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Integritek Managed IT Services

4.9 4 reviews

Verified

Undisclosed

$100 - $149 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Knowledgeable
Integritek Holdings received positive feedback regarding their knowledgeable staff, which is highlighted by clients' experiences of timely responses and effective troubleshooting. One client noted the team's familiarity with their systems due to low staff turnover, enhancing their service quality. Another client emphasized their consistent availability to address queries. Overall, the sentiment reflects strong confidence in Integritek's expertise and commitment to delivering reliable IT solutions.

Cybersecurity & Managed IT Services for Employment Nonprofit

5.0 Sep 19, 2023

Knowledgeable and committed staff that respond in a timely manner. Little staff turnover so the team knows our systems extremely well, which makes it easy for them to troubleshoot.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Select Industry to see insights

Other Industry Nonprofit Government

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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

ComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Featured

What are Featured Providers?

Vertical IT Solutions

4.9 31 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Rochester, NY

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.

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12 of 16 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.
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Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

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Reboot, Inc.

4.8 6 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Rochester, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Reboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.

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Reviews mention Exceeds expectations
Clients have expressed that Reboot, Inc. consistently exceeds expectations, particularly highlighting the successful migration to Azure Virtual Desktops with minimal issues. One client noted the smooth project cutover and effective communication throughout the project, stating, 'Reboot did a great job communicating with us about every aspect of the migration project.' Overall, the feedback reflects high satisfaction, with the client's needs being met efficiently and effectively.

IT Managed Services & Cloud Consulting & SI for Paint Co

5.0 Apr 1, 2025

The migration was a success with little to no issues post migration. With the amount of data and services that we moved, there could have been a multitude of problems, but Reboot made sure that we had none. The Azure Virtual Desktops far outperformed our expectations!
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4 of 6 IT Managed Services reviews are 5 stars

6 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Cloud Consulting & SI for Paint Co
5.0 — Reboot, Inc. provided IT services for a paint company. The team helped the client migrate to Azure server hosting and Azure virtual desktops and updated the client's networking, including VPN Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Reboot, Inc.'s exceptional value for money, frequently noting their pricing aligns well with budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized their 'great culture fit' and alignment with company values. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the affordability and quality of the services provided, leading to long-term partnerships.
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Chicago, Illinois (2) Jacksonville, Illinois (1) Lombard, Illinois (1) Palatine, Illinois (1) Elkhart, Indiana (1)

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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Rochester, NY

3500 Winton Place
Rochester, NY 14623
31 - 40

+1 (585) 758-7100

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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Cyberware Security, LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

60% Cybersecurity

Cyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Webster, NY

1130 Crosspointe Lane, #1B
Webster, NY 14580
2 - 5

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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Pittsford, NY

656 Kreag Road
Pittsford, NY 14534
31 - 40

(585) 460-8844

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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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Rochester, NY

740 Driving Park Ave, Suite A2,
Rochester, NY 14613
2 - 5

585.697.0649

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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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AXE Computers USA

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Batavia, NY

Services provided

45% IT Managed Services

25% Cybersecurity

10% AI Consulting +2 services

10% IT Strategy Consulting

10% Other IT Consulting and SI

Founded in 2014, AXE Computers USA is an IT managed services company. Their services include IT managed services and Cybersecurity.
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. They are located in Buffalo, New York and have midsize team. They provide IT staff augmentation and IT managed services.
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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
1

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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Pittsford, NY

1150-J Pittsford-Victor Road,
Pittsford, NY 14534

585.296.8880

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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Top IT Managed Service Providers in Rochester

List of the Top Rochester IT MSPs

Reviewed 1 time in the past 6 months

Managed IT Services for HVAC & Plumbing Company

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Cybersecurity Compliance for Tabletop Signage Manufacturer

Average Project Cost Breakdown

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Reviews mention Communicative

IT Managed Services for Wholesale Food Distributor

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Net at Work LLC is responsive

Reviews mention Openness

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Reviewed 1 time in the past 6 months

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24/7 Help Desk & Network Monitoring

Reviews mention Openness

Network Security Services for Sporting Goods Manufacturer

Reviewed 1 time in the past 6 months

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Reviews mention Communicative

IT Managed Services for Wholesale Food Distributor

IT Managed Services for Radio Broadcasting Company

Net at Work LLC is responsive

Reviewed 1 time in the past 6 months

Platform Migration Services for Therapy Services Company

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional performance

Barracuda Setup for Nonprofit Professional Association

Managed IT Services for Seafood Company

Industry Experience

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What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

IT Managed Services for Party & Tent Rental Company

Reviews mention Communicative

IT Consulting Services for Transportation Fuel Supplier

Managed IT Services for Human Capital Consulting Firm

Managed IT Services for Business Consulting Firm

Developer Augmentation for Commodity Transportation Company

Cybersecurity & IT Support for Machinery Manufacturer

Managed IT Services for Subcontractor

Reviews mention Communicative

Managed IT Services for Private Dental Practice

IT Support for Chamber of Commerce

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Cloud Consulting & SI for Law Firm

Reviews mention Communicative

Business Consulting for Managed IT Services Provider

IT Support for Law Firm

OneDrive & SharePoint Migration for Healthcare Org

IT-Managed Services & Cybersecurity for Asset Management Co

Managed IT Services for Insurance Agency

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