Which industries do Rochester IT managed service firms serve?

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as: Healthcare and life sciences (UR Medicine, regional clinics) Manufacturing and advanced optics Financial services and credit unions Higher education institutions Nonprofits and municipal agencies Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

How do I choose the right IT managed service agency in Rochester?

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services. Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports. Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling. Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times. Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance. Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

What are red flags when hiring a managed service firm in Rochester?

No documented SLA or vague “as needed” support promises Reliance on out-of-state subcontractors for every on-site task Pushy long-term contracts without a 90-day exit clause Lack of cybersecurity framework (no NIST, CIS, or ISO alignment) Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Home Managed Service Providers United States Rochester

Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.

Ratings Updated: August 25, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Bit by Bit Computer Consultants

4.9 54 reviews

Premier Verified

$5,000+

$150 - $199 / hr

50 - 249

Serves Rochester, NY

Services provided

50% IT Managed Services

25% Custom Software Development

25% Cybersecurity

Bit by Bit Computer Consultants is a reputable provider of Managed IT Services, specializing in outsourced IT support and cybersecurity across various sectors. Their clients consistently praise the company for its rapid ticket resolution and effective project management. With a strong focus on communication and customer satisfaction, Bit by Bit Computer Consultants receives overwhelmingly positive feedback, with over 90% of reviews highlighting their reliability and professional approach to IT management and support services.

See all 54 projects
Reviews mention Proactive
Bit by Bit Computer Consultants has received overwhelmingly positive feedback regarding their proactive approach. Clients noted their ability to anticipate needs and provide solutions before issues arise. For instance, one client emphasized their proactive strategy in ticket resolution, stating, "They come up with solutions to avoid having that problem in the future, which is very proactive." Another highlighted their responsiveness and proactive communication, consistently keeping clients informed and engaged throughout projects. Overall, sentiment indicates strong satisfaction with their proactive service delivery.

IT Consulting Services for Fitness Company

5.0 Sep 20, 2022

Bit by Bit has been on top of things from the beginning. They’ve been proactive about gathering quotes from vendors and surveying the office floor to provide accurate time estimates. They’ve consistently provided timely, thorough project assessments and been transparent in their pricing.
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IT Management for Airport Concession Company

5.0 Dec 10, 2019

They touch base with me frequently, and I appreciate how they keep me up to date with check-ins and classes they're offering. They really keep us up with the times and proactively take measures to make sure we're up to par. They're not just trying to get money out of us, but are looking out for the safety of our company.
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IT Upgrade and Support for Law Firm

5.0 Sep 25, 2018

They solve a problem’s root cause so it doesn’t become an issue again, and they constantly reflect on their own performance, conducting quarterly business reviews with us and discussing our future plans and growth goals so as to proactively address our IT needs.
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Managed IT Services for Law Firm

5.0 Aug 13, 2025

They’re not just about seeing the tickets and getting the initial IT issue resolved. They also come up with solutions to avoid having that problem in the future, which is very proactive and has been a huge help for us. Overall, I'm extremely happy with them.
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0 of 1 reviews is 5 stars

1 new review for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Bit by Bit Computer Consultants indicate a highly positive sentiment among clients. One client noted improved ticket resolution and effective documentation of their network, highlighting the team's impressive communication and commitment to customer satisfaction. They have successfully managed IT services, streamlined infrastructure, and expanded engagement, including cybersecurity initiatives. Clients recommend trusting their work ethic for a fruitful partnership, with one stating that the team meets expectations and is accommodating to requests.
Read 1 Recent Review

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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (9) $200,000 to $999,999 (9) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Bit by Bit Computer Consultants' competitive pricing and exceptional value for money. For instance, one client noted they received a comprehensive service for $200,000, which significantly improved their IT infrastructure. Another client appreciated their reasonable costs while emphasizing the quality of support received. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment and the proactive nature of the services provided, ensuring their ongoing partnership.
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United States (50) Canada (1) France (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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CETech

5.0 6 reviews

Verified

$10,000+

$150 - $199 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

CETech is a Managed IT Services provider that excels in offering IT management, support, and cybersecurity solutions. Across their reviews, 100% of clients commend their proactive management, responsiveness, and tailored solutions. Clients also appreciate their ability to maintain IT infrastructure, manage IT security, and ensure operational efficiency, with multiple reviews highlighting their excellent communication and problem-solving capabilities.

See all 6 projects
Reviews mention Helpful
Clients have expressed high satisfaction with CETech's responsiveness and helpfulness, noting their proactive approach to IT security and compliance. One client highlighted, 'They are extremely responsive and helpful to all our needs, no matter how small.' Additionally, their project management was praised for being organized and timely, contributing to a seamless partnership. Overall, the sentiment is overwhelmingly positive, with clients appreciating the company's culture and commitment to their success.

Cybersecurity Compliance for Tabletop Signage Manufacturer

5.0 Mar 5, 2025

Working with CETech is a breeze. They manage a working document that contains our weekly agenda along with current and future project deliverables and deadlines. Our weekly meeting is catered to our needs as the client and can last anywhere from a 10-minute check-up to an hour long conversation if we are diving into a project. CE-Tech has always been upfront about their deliverables and have always been on-time or early with deadlines. They are extremely responsive and helpful to all our needs, no matter how small.
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Industry Experience

CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry Manufacturing

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5 of 5 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Local clients praise CETech for their comprehensive cybersecurity, IT infrastructure upgrades, and proactive management, ensuring minimal downtime and enhanced security across diverse industries like government, manufacturing, and sports venues.
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Featured

What are Featured Providers?
Net at Work LLC

4.8 9 reviews

Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.

See all 9 projects
Industry Experience

Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
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Select Industry to see insights

Consumer Products Transportation Food & Beverage Manufacturing Other industries

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More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Integris

4.9 93 reviews

Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Rochester, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.

See all 93 projects
Reviews mention Easy to reach
Integris consistently receives positive feedback regarding their accessibility and communication. Clients appreciate the ease of reaching their team for support, with one stating they can contact team members at any hour, even late at night, and receive prompt responses. Another client highlighted the team's reliability and readiness to assist, emphasizing their impressive responsiveness. Overall, the sentiment reflects a strong confidence in Integris's ability to maintain effective communication and support for their clients' needs.

Managed IT & Cybersecurity for Commercial Bank

5.0 Jul 15, 2024

Integris delivers work on time and on budget. Eric (CIO & Senior Strategic Account Executive) has been working with us since the beginning of our engagement. He's always available whenever we have a question or an issue.
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Managed IT Services & Consultancy for Recreational Resort

4.5 Aug 16, 2022

Regarding project management, they're responsive and have good communication. We also have a lot of email and text message communication. Regardless of the medium, Integris is always very reachable.
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Cloud Migration for Insurance Agency

5.0 Nov 19, 2020

We communicated via phone and email, and their team communicated well. They were easy to reach throughout the project, which was capably managed. We communicated well, and it was easy to work with them. Their team was available and answered all of my questions.
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IT Consulting and Server Management for Investment Firm

5.0 Mar 6, 2018

Techmd provides great support in real time. I can call our account representative with a problem and they’ll dispatch immediately. They excel at following through in a communicative manner. We’ve had a number of bugs working with third party software, but the team has always been available to resolve issues. The afterhours helpline accommodates the time difference between our Hawaii and California offices and the East Coast software company; I get called back right away. For example, I once called from Europe in the middle of the night with a password reset issue and they resolved it immediately.
Read Full Review

Tech Support for NonProfit Organization

5.0 Mar 1, 2018

We generally communicate via email and phone. We also have a button on our computers that we can push to immediately report an issue and simultaneously submit a work order. They typically respond in the same day.
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54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
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Industry Experience

Integris has demonstrated strong expertise across various industries, including financial services, healthcare, and non-profit organizations. Clients consistently recognize their proactive approach, high-quality service, and ability to provide tailored IT solutions. Overall sentiment reflects satisfaction with Integris' responsiveness and project management, particularly in cybersecurity and infrastructure. They are especially well-suited for organizations requiring comprehensive IT support and those looking to transition to cloud-based systems.
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Select Industry to see insights

Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Construction Legal Other Industry Financial services Other industries Business services Real estate

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View projects from:

United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Corporate Technologies

4.7 12 reviews

Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.

See all 12 projects
0 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients commend Corporate Technologies for their effective IT assistance and server management. A director of operations noted improved efficiency through successful cloud migrations and updated phone systems. The team is praised for their patience and personalized solutions, with ongoing communications enhancing collaboration. Overall, feedback reflects a high level of satisfaction, with no identified areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Corporate Technologies for their competitive pricing and excellent value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support, as noted by a client who appreciated the 'good value for cost.' Another client emphasized their responsiveness and efficiency, stating that Corporate Technologies resolves issues quickly and effectively, further reinforcing the sentiment that their investment yields substantial returns in operational efficiency.
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Grand Rapids, Michigan (2) Olathe, Kansas (1) Tulsa, Oklahoma (1) South Chicago, Illinois (1) Holland, Michigan (1) Saint Paul, Minnesota (1) West Milford, New Jersey (1) Los Angeles, California (1) Fargo, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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Integris

4.9 93 reviews

Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Fairport, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.

See all 93 projects
Reviews mention Easy to reach
Integris consistently receives positive feedback regarding their accessibility and communication. Clients appreciate the ease of reaching their team for support, with one stating they can contact team members at any hour, even late at night, and receive prompt responses. Another client highlighted the team's reliability and readiness to assist, emphasizing their impressive responsiveness. Overall, the sentiment reflects a strong confidence in Integris's ability to maintain effective communication and support for their clients' needs.

Managed IT & Cybersecurity for Commercial Bank

5.0 Jul 15, 2024

Integris delivers work on time and on budget. Eric (CIO & Senior Strategic Account Executive) has been working with us since the beginning of our engagement. He's always available whenever we have a question or an issue.
Read Full Review

Managed IT Services & Consultancy for Recreational Resort

4.5 Aug 16, 2022

Regarding project management, they're responsive and have good communication. We also have a lot of email and text message communication. Regardless of the medium, Integris is always very reachable.
Read Full Review

Cloud Migration for Insurance Agency

5.0 Nov 19, 2020

We communicated via phone and email, and their team communicated well. They were easy to reach throughout the project, which was capably managed. We communicated well, and it was easy to work with them. Their team was available and answered all of my questions.
Read Full Review

IT Consulting and Server Management for Investment Firm

5.0 Mar 6, 2018

Techmd provides great support in real time. I can call our account representative with a problem and they’ll dispatch immediately. They excel at following through in a communicative manner. We’ve had a number of bugs working with third party software, but the team has always been available to resolve issues. The afterhours helpline accommodates the time difference between our Hawaii and California offices and the East Coast software company; I get called back right away. For example, I once called from Europe in the middle of the night with a password reset issue and they resolved it immediately.
Read Full Review

Tech Support for NonProfit Organization

5.0 Mar 1, 2018

We generally communicate via email and phone. We also have a button on our computers that we can push to immediately report an issue and simultaneously submit a work order. They typically respond in the same day.
Read Full Review

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54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
Read 67 Reviews

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Industry Experience

Integris has demonstrated strong expertise across various industries, including financial services, healthcare, and non-profit organizations. Clients consistently recognize their proactive approach, high-quality service, and ability to provide tailored IT solutions. Overall sentiment reflects satisfaction with Integris' responsiveness and project management, particularly in cybersecurity and infrastructure. They are especially well-suited for organizations requiring comprehensive IT support and those looking to transition to cloud-based systems.
Read All Reviews

Select Industry to see insights

Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Construction Legal Other Industry Financial services Other industries Business services Real estate

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View projects from:

United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Net at Work LLC

4.8 9 reviews

Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.

See all 9 projects
Industry Experience

Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
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Select Industry to see insights

Consumer Products Transportation Food & Beverage Manufacturing Other industries

Was this helpful?

More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Featured

What are Featured Providers?
TPx

4.3 73 reviews

Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider specializing in IT Support Services, network security, and communication systems. Across numerous reviews, 87% highlight their exceptional service delivery and cost-effectiveness. Clients commend their responsiveness and expertise, with 75% mentioning the firm's ability to reduce operational costs and improve system uptime.

See all 73 projects
Reviews mention Great team
Clients consistently praise TPx Communications for their professionalism and responsiveness, highlighting the team's ability to deliver on project scope in a timely manner. One client noted, 'Personally, we could not ask for a better Team overall,' emphasizing their satisfaction with the collaboration. While some feedback indicated a desire for improved aftercare services, the overall sentiment reflects a strong appreciation for the team's dedication and effective communication.

IT Services for Restaurant Group

5.0 Apr 4, 2023

TPx Communications provided excellent project management, demonstrating professionalism and responsiveness throughout the project. They were always available to address urgent needs, ensuring that the project scope was delivered in a timely manner. The team was impressive in their follow-up on urgent issues, showcasing their dedication to client satisfaction.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, TPx received positive feedback for their project management and technical expertise during a complex email migration project. Clients praised their proactive communication and ability to handle challenges effectively, ensuring the successful transfer of 1.6 TB of archived data into Microsoft 365. While overall satisfaction was high, one area for improvement noted was the need for earlier guidance on Microsoft 365 licensing requirements. Overall, clients expressed confidence in TPx's capability to meet compliance and retention objectives.
Read 1 Recent Review

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15 of 31 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Industry Experience

TPx Communications has demonstrated expertise across various industries, notably in Home Services, Medical, Non-profit, and Education. Clients praised their cybersecurity solutions, responsiveness, and project management skills, with a focus on enhancing operational efficiency and security. Overall sentiment is positive, highlighting strong customer service and effective implementations, particularly in sectors requiring robust IT infrastructure. Potential clients in sectors like healthcare, education, and manufacturing may find TPx to be particularly well-suited for their technology needs.
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Select Industry to see insights

Business services Telecommunications Home Services Food & Beverages Non-profit Nonprofit Transportation Government Utilities Software Construction Financial services Legal Other Industry Real estate Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing Manufacturing Medical

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Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.

See all 1 projects

Industry Experience

Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.
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Datalink Networks Inc.

5.0 3 reviews

Premier Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Rochester, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.

See all 3 projects

3 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Select Industry to see insights

Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.
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Simple Tech Innovations

4.9 8 reviews

Premier Verified

$5,000+

Undisclosed

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

45% Cybersecurity

5% AI Consulting

Simple Tech Innovations is an IT Managed Services provider, offering comprehensive outsourced IT management, including cybersecurity and IT support. Their commitment to prompt and effective service is demonstrated by resolving most support tickets within 90 minutes. Reviews highlight their professionalism and responsiveness, with over 85% of feedback emphasizing their prompt communication and alignment with client values.

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Reviews mention High-quality work
Simple Tech Innovations consistently delivers high-quality work, as evidenced by client feedback highlighting their expertise and responsiveness. Clients praised their ability to provide effective IT solutions, with one stating they delivered a 'high-quality solution' that enabled long-term success. Another noted the 'quality and speed of work' in website development. Overall, the sentiment reflects strong satisfaction with their project management and the tangible improvements in operational efficiency and system performance.

IT Support for K-12 Preparatory School

5.0 Jul 17, 2026

Simple Tech Innovations has provided a wealth of expertise, a friendly pricing model for our small operation, and responsiveness that’s essential for technical issues that would otherwise inhibit our daily instruction. Simple Tech Innovations has delivered a high-quality solution for our small school that we otherwise would not have been capable of achieving. This new infrastructure has set us up for long-term success.
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IT Managed Services for Party & Tent Rental Company

5.0 Aug 24, 2026

Simple Tech Innovations has changed everything. The team has installed all new networking equipment, integrated the two companies' email functions, and hosted our website. Everything about how our system functions is faster, better, and more efficient now.
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7 of 8 reviews are 5 stars

7 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 8 times in the past 6 months
In the past six months, clients have consistently praised Simple Tech Innovations for their exceptional IT support and proactive cybersecurity measures. Notable feedback includes swift ticket resolution, with most support requests handled within hours, and a seamless integration of IT services across multiple platforms. Clients highlighted the professionalism and responsiveness of the team, particularly Andrew and Gabe, who are commended for their effective communication and project management. Overall, the sentiment reflects high satisfaction and trust in their expertise.
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Industry Experience

Simple Tech Innovations has garnered positive feedback across various industries, including Insurance, Education, Recreation, and Construction. Clients commend their IT expertise, efficient project management, and strong cybersecurity measures. The overall sentiment is particularly favorable in Insurance, where they provide critical support to ensure compliance and security. In Education, they have improved network reliability significantly. Their strengths include timely communication, adaptability, and a culture that aligns well with client values, making them a suitable partner for businesses in these sectors.
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Education Advertising & marketing Insurance Other industries Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Simple Tech Innovations as offering excellent value for money, with several noting that their pricing fits within budget constraints. Feedback indicates that the company's services are worth significant investments, often exceeding six figures, and clients appreciate the high-quality support and responsiveness provided. One client stated, 'the value of what you get for the money is impressive,' while another emphasized that Simple Tech Innovations delivers on time and meets all needs promptly.
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Netrio (formerly PCA Technology Group)

4.9 54 reviews

Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

Netrio (formerly PCA Technology Group) is an IT Managed Services provider specializing in outsourced IT support, cybersecurity, and network management. Reviews highlight their professionalism, with 100% positive feedback on their responsiveness and ability to deliver projects on time. Clients commend their personalized service and attention to detail, with 80% mentioning satisfaction with their IT management and security solutions.

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Industry Experience

Netrio (formerly PCA Technology Group) has demonstrated expertise across diverse industries, including Education, Financial Services, Non-Profit, Automotive, Medical, Manufacturing, Energy, and Business Services. Clients commend their proactive IT management, cybersecurity measures, and network optimization, highlighting their responsive communication and dedication to client satisfaction. Overall sentiment is highly positive, with consistent praise for their ability to align technology solutions with specific industry needs and ensure operational efficiency.
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Education Non-profit Automotive Construction Nonprofit Human Resources Medical Energy & natural resources Business services Logistics & Supply Chain Transportation Retail Other Industry Consulting Healthcare Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (6) $200,000 to $999,999 (3) $50,000 to $199,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise PCA Technology Group for their competitive pricing and excellent value for money. Many reviews highlight that the company's services fit within budget constraints while delivering high-quality results. For instance, one client noted, 'Pricing fit our budget' and another mentioned, 'Good value for cost.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost and the quality of services provided.
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Buffalo, New York (14) Cheektowaga, New York (2) Lockport, New York (2) Williamsville, New York (2) Getzville, New York (2) Niagara Falls, New York (1) Utica, New York (1) Topsham, Maine (1) East Rochester, New York (1) Olean, New York (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Clients in the Buffalo region commend PCA for their comprehensive IT solutions, from network security to system migrations and support. They appreciate their transparency, dedication, and ability to deliver on time and within budget, fostering long-term, trust-based relationships.
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SynchroNet

5.0 5 reviews

Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet is a Managed IT Services provider specializing in comprehensive IT Management and Support Services. The company consistently receives praise for its knowledgeable and responsive team, with 100% of reviews highlighting their prompt service and proactive problem-solving. Clients appreciate their effective communication and ability to deliver reliable solutions, as reflected in the absence of any negative feedback across reviews.

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Industry Experience

SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend SynchroNet Industries Inc. for their exceptional value and cost-effectiveness. One client noted a monthly expenditure of $2,600, stating they had never experienced downtime and regarded SynchroNet as the best IT provider after engaging with three others. Another highlighted the proactive nature of their services, which saved them significant costs on server issues. Overall, feedback reflects strong satisfaction with pricing relative to the quality of service provided.
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Buffalo, New York (2) West Seneca, New York (1) East Aurora, New York (1) Buffalo, Texas (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

New York clients praise SynchroNet for their reliable, proactive IT support across diverse projects, including network upgrades, cybersecurity, and troubleshooting. They emphasize the company's knowledgeable staff, seamless workflow, and consistent delivery of effective solutions tailored to small and medium businesses.
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a software development company offering a wide range of IT services, including eCommerce solutions, custom software development, and database management. With an emphasis on clear communication and timely delivery, 90% of reviews highlight their responsiveness and project management skills. While some feedback suggests room for improvement in communication clarity, the overall sentiment remains positive, underscoring their commitment to meeting client needs and delivering value.

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Reviews mention Passionate about their work
Clients consistently commend Netsmartz LLC for their passion and empathy towards project challenges. One client noted their responsiveness and commitment to understanding issues, highlighting that the team goes 'above and beyond.' Another emphasized their customer-focused approach, encouraging potential clients to allow Netsmartz to exceed conventional engagement models. Overall, the sentiment reflects a strong appreciation for the company's dedication to their work and client success.

Custom Software Development for Social Work Company

5.0 May 27, 2022

Their ability to respond to challenges at a high level stands out. Unlike other companies I’ve worked with where they’re focused on time and materials costs, Netsmartz goes above and beyond to ensure they hear and respond to our challenges first. This is true of both their senior management and second-level leadership; they’re very empathetic and are always available to unblock us from issues. Netsmartz is very passionate and empathetic.
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Industry Experience

Netsmartz LLC has garnered positive feedback across various industries, including Information Technology, Financial Services, Telecommunications, Education, and Retail. Clients praised their expertise in software development, project management, and responsiveness. In the IT sector, they excelled in custom solutions and upgrades, while in Education, they successfully transitioned legacy systems to modern platforms. Overall sentiment reflects strong satisfaction, particularly in delivering tailored solutions, timely support, and effective communication, making them a suitable partner for clients in need of development services across multiple sectors.
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Construction Financial services Telecommunications Nonprofit Education Manufacturing Design IT Services Healthcare Gaming Advertising & marketing Other Industry Sports Wellness & Fitness Business services Consumer Products Energy & natural resources Consulting Transportation Pharmaceuticals Software Retail Real estate Information technology

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (10) $50,000 to $199,999 (10) $200,000 to $999,999 (6)

What Clients Have Said
Netsmartz LLC consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients commend the company's pricing as fitting their budgets while still delivering high-quality work. For instance, one client noted they chose Netsmartz for their 'good value for cost,' while another highlighted their competitive pricing compared to North American providers. Overall, sentiment is favorable, with many clients expressing satisfaction with the balance of cost and quality in Netsmartz's services.
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Review Rating from Clients

4.3/5.0

Quality

4.7

Schedule

4.7

Cost

4.2

Willing to Refer

4.7

Rochester-based clients praise Netsmartz LLC for their expertise in data infrastructure, analytics, and Power BI integration, emphasizing high-quality deliverables and flexibility in project execution.
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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider specializing in IT support and IT management, offering outsourced IT services to diverse clients. They are praised for their responsive communication and dependable service, with 100% of reviews highlighting their effective project management and excellent support. Clients appreciate their proactive approach and value for cost, with no significant areas for improvement noted.

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Reviews mention Timely
Clients have consistently praised LMT Technology Solutions for their timeliness and responsiveness. One client noted that projects are always delivered on time, with 'first-class' communication throughout. Another highlighted their commitment to meeting deadlines and providing periodic progress reports, emphasizing the strong support and expertise offered. Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement in this aspect.

IT Managed Services for Cemetery Corporation

5.0 Dec 10, 2025

Projects are always on time and the communication along the way is first class.
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Industry Experience

LMT Technology Solutions has demonstrated strong expertise in the Legal and Non-profit sectors, delivering reliable IT support and security solutions. In the Legal industry, feedback highlights their responsiveness and ability to reduce IT issues significantly. Meanwhile, clients in the Non-profit sector praised their hands-on approach and effective communication. Overall, the sentiment across these industries is highly positive, indicating that LMT's strengths in IT management and customer service make them a suitable partner for organizations seeking dependable IT solutions.
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Select Industry to see insights

Legal Non-profit

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight LMT Technology Solutions' competitive pricing and strong value for money. For instance, a VP noted that their pricing fit the budget while providing good value for the cost. Another client emphasized their excellent support and service, reiterating that they were treated with respect akin to larger clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, reinforcing LMT's reputation as a reliable IT partner.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in the area highlight LMT Technology Solutions' expertise in handling complex IT needs, from cybersecurity to system upgrades, with a focus on building trust through clear communication and personalized service. Their dependable support ensures stable, secure technology environments.
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Featured

What are Featured Providers?

LayerCake Technologies

5.0 17 reviews

Verified

$5,000+

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

70% IT Managed Services

15% Cybersecurity

15% IT Strategy Consulting

LayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.

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14 of 14 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Insurance Agency
5.0 — Total Networks works as an insurance agency's MSP. They support all of the client's employees by implementing technical updates, conducting cybersecurity audits, and enabling them to access new Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $200,000 to $999,999 (3) $50,000 to $199,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.
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More responsive than most other service providers

LayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Phoenix, Arizona (8) Scottsdale, Arizona (5) Tempe, Arizona (2) Sacramento, California (1) Mesa, Arizona (1)

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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Industry Experience

Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Select Industry to see insights

Nonprofit Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.
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Integritek Managed IT Services

4.9 4 reviews

Verified

Undisclosed

$100 - $149 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Knowledgeable
Integritek Holdings received positive feedback regarding their knowledgeable staff, which is highlighted by clients' experiences of timely responses and effective troubleshooting. One client noted the team's familiarity with their systems due to low staff turnover, enhancing their service quality. Another client emphasized their consistent availability to address queries. Overall, the sentiment reflects strong confidence in Integritek's expertise and commitment to delivering reliable IT solutions.

Cybersecurity & Managed IT Services for Employment Nonprofit

5.0 Sep 19, 2023

Knowledgeable and committed staff that respond in a timely manner. Little staff turnover so the team knows our systems extremely well, which makes it easy for them to troubleshoot.
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Select Industry to see insights

Other Industry Nonprofit Government

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

ComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Featured

What are Featured Providers?

Vertical IT Solutions

4.9 31 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Rochester, NY

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.

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12 of 16 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Industry Experience

Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
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Select Industry to see insights

Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare Nonprofit

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View projects from:

Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

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Reboot, Inc.

4.8 6 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Rochester, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Reboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.

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Reviews mention Great project management
Clients consistently praised Reboot, Inc. for its exceptional project management. Feedback highlighted their structured and transparent approach, with one client noting effective communication through regular updates and meetings. Another client emphasized their timely delivery and adaptability to changing needs, stating, 'We were never left wondering what was happening during the stages of the project.' Overall, the sentiment was overwhelmingly positive, with clients expressing satisfaction with the management of their projects and the outcomes achieved.

Cybersecurity & Managed IT Services for Marketing Company

5.0 Apr 1, 2025

Their project management was highly structured and transparent. They adhered closely to agreed-upon timelines, proactively updating us on each milestone’s status and promptly communicating any potential setbacks. Whenever new or urgent needs arose, they were responsive and flexible, adjusting resources as necessary to meet changing priorities. The regular progress check-ins and detailed reports helped ensure deliverables were consistently delivered on time, meeting or exceeding our expectations.
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IT Managed Services & Cloud Consulting & SI for Paint Co

5.0 Apr 1, 2025

Project management was fantastic. We had meetings 3 times a week and maintained an open line of communication via email during the entire project. We were never left wondering what was happening during the stages of the project. Reboot did a great job communicating with us about every aspect of the migration project.
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4 of 6 IT Managed Services reviews are 5 stars

6 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Cloud Consulting & SI for Paint Co
5.0 — Reboot, Inc. provided IT services for a paint company. The team helped the client migrate to Azure server hosting and Azure virtual desktops and updated the client's networking, including VPN Read more
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Industry Experience

Reboot, Inc. has demonstrated strong expertise in the Financial Services, Advertising & Marketing, and Manufacturing sectors. In Financial Services, they excelled in resource utilization and implementing security measures. Their work in Advertising & Marketing focused on comprehensive IT support and cybersecurity, significantly improving operational efficiency. Meanwhile, in Manufacturing, they achieved seamless IT migrations and risk mitigation. Overall, clients commend their effective communication, project management, and commitment to understanding specific industry needs, making them a suitable partner across these fields.
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Select Industry to see insights

Financial services Advertising & marketing Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Reboot, Inc.'s exceptional value for money, frequently noting their pricing aligns well with budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized their 'great culture fit' and alignment with company values. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the affordability and quality of the services provided, leading to long-term partnerships.
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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Rochester, NY

3500 Winton Place
Rochester, NY 14623
31 - 40

+1 (585) 758-7100

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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Cyberware Security, LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

60% Cybersecurity

Cyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Webster, NY

1130 Crosspointe Lane, #1B
Webster, NY 14580
2 - 5

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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Pittsford, NY

656 Kreag Road
Pittsford, NY 14534
31 - 40

(585) 460-8844

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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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Rochester, NY

740 Driving Park Ave, Suite A2,
Rochester, NY 14613
2 - 5

585.697.0649

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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. They are located in Buffalo, New York and have midsize team. They provide IT staff augmentation and IT managed services.
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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
1

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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Pittsford, NY

1150-J Pittsford-Victor Road,
Pittsford, NY 14534

585.296.8880

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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
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Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Top IT Managed Service Providers in Rochester

List of the Top Rochester IT MSPs

Reviews mention Proactive

IT Consulting Services for Fitness Company

IT Management for Airport Concession Company

IT Upgrade and Support for Law Firm

Managed IT Services for Law Firm

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Helpful

Cybersecurity Compliance for Tabletop Signage Manufacturer

Industry Experience

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Managed IT Services for Battery R&D Company

Industry Experience

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Net at Work LLC is very responsive

Reviews mention Easy to reach

Managed IT & Cybersecurity for Commercial Bank

Managed IT Services & Consultancy for Recreational Resort

Cloud Migration for Insurance Agency

IT Consulting and Server Management for Investment Firm

Tech Support for NonProfit Organization

Managed IT & Cybersecurity Services for BioTech Tools Co

Industry Experience

Select Industry to see insights

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

24/7 Help Desk & Network Monitoring

Reviews mention Easy to reach

Managed IT & Cybersecurity for Commercial Bank

Managed IT Services & Consultancy for Recreational Resort

Cloud Migration for Insurance Agency

IT Consulting and Server Management for Investment Firm

Tech Support for NonProfit Organization

Managed IT & Cybersecurity Services for BioTech Tools Co

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Net at Work LLC is very responsive

Reviews mention Great team

IT Services for Restaurant Group

Reviewed 1 time in the past 6 months

Cybersecurity & IT Managed Services for Water Filtration Co

Industry Experience

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Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Seafood Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

IT Support for K-12 Preparatory School

IT Managed Services for Party & Tent Rental Company

Reviewed 8 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Passionate about their work

Custom Software Development for Social Work Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said