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Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?
designDATA

5.0 16 reviews
Verified

$5,000+

$100 - $149 / hr

50 - 249

Serves Rochester, NY

Services provided

50% IT Managed Services

20% Cybersecurity

10% AI Consulting +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

designDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.

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Reviews mention Trustworthy
Clients consistently describe designDATA as a trustworthy partner, highlighting their commitment to effective communication and proactive support. One client emphasized the 'level of trust and accessibility' across the organization, while another noted their 'immediate response and support as needed.' Additionally, clients appreciate the transparency in addressing issues and the sense of security provided. Overall, feedback reflects a strong sentiment of reliability and professionalism in their service delivery.

Managed IT Services for Nonprofit Organization

5.0 Feb 14, 2023

We have always had a strong relationship of active communication, and accessibility with the entire team at Design Data. They are there for us but never intrusive. We appreciate all aspects of our relationship, but the most impressive is the level of trust and accessibility we have from top to bottom in the organization.
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Host Migration & Consolidation for Nonprofit Organization

5.0 Nov 18, 2022

designDATA has a solid support infrastructure in place for our staff. They are very responsive, and the technical staff assigned to our work have all been extremely capable and excellent communicators. I feel they are a trusted partner that provides immediate response and support as needed.
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IT Support & HaaS for Adoption Agency

5.0 Dec 6, 2021

Thanks to designDATA, we’ve never experienced any IT-related crisis. We feel tended to, like we have a partner. Trust them, and communicate well with their team.
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Managed IT Services for Trade Association

5.0 Nov 8, 2021

Our staff truly trusts and relies upon IT now. The team has a great relationship with our designDATA team. designDATA has come to know us as individuals, as well as our business needs and workflows.
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Industry Experience

designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
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Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $200,000 to $999,999 (4) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.
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United States (13) Canada (1)

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Zazz

4.9 39 reviews
Verified

$50,000+

$50 - $99 / hr

50 - 249

Serves Rochester, NY

Services provided

70% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation

Zazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.

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Reviews mention Transparent
The overall sentiment regarding Zazz's transparency is highly positive. Clients consistently commend Zazz for their clear communication and timely updates throughout project phases. For instance, one client noted their 'trustworthy and transparent' approach, while another highlighted their 'transparent communication' and adherence to deadlines. Regular progress checks and a proactive attitude towards client needs further emphasize Zazz's commitment to transparency, making them a reliable partner in project execution.

Mobile App Development for Leadership Consulting Company

5.0 Aug 24, 2023

Zazz agile approach ensured regular progress checks, enabling quick adaptations. Consistently meeting deadlines was a results of efficient resources allocation and swift issue resolution. This transparent communication, clear progress tracking, and adherence to timelines facilitated seamless collaboration and successful project execution between Zazz and our team at Leadership Excellence Ltd.
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UI/UX Design, Mobile App & Web Dev for Property Mgmt Firm

5.0 Apr 21, 2023

ZAZZ's project management was exemplary throughout the project. They provided clear timelines and deadlines for each phase of the project, and communicated proactively if there were any changes or delays. ZAZZ's team was professional, knowledgeable, and responsive to any feedback or concerns we had throughout the project. They made sure to keep us informed every step of the way, and were transparent in their communication.
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Mobile App Design & Dev for Employee Wellness & Fitness Co

5.0 Dec 5, 2022

They stay on budget, and we haven’t had issues in terms of deadlines. Moreover, they’ve been trustworthy and transparent from the beginning. They use Jira as an internal project management tool and provide a sheet document with all the project’s information. We mainly communicate through Zoom.
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Mobile & Web App Development for Pet Resource Company

5.0 Jan 4, 2022

They’re very good from a project management standpoint. They’re transparent with their process and they always keep us in the loop even when there are delays. Additionally, they don’t overpromise on their deliverables and they consistently find solutions to our concerns.
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App and Backend Development for Product Startup

5.0 May 7, 2019

The communication was transparent, and they consistently met deadlines. We used Slack to communicate.
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Industry Experience

Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
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Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (4) $200,000 to $999,999 (4)

What Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.
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United States (13) Canada (10) Bangladesh (1) Greece (1) India (1) England (1)

This provider is fluent in 5 languages:

English

French

Spanish

German

Italian

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Corporate Technologies

4.7 12 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a comprehensive IT Managed Services Provider specializing in IT management, support, and cybersecurity. Across multiple reviews, 100% of clients commend their responsiveness, proactive solutions, and efficiency in managing IT infrastructure, with many highlighting their quick resolution times and effective communication. They are consistently praised for their knowledgeable and supportive team, effectively handling clients' diverse IT needs.

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3 of 7 reviews are 5 stars

7 new reviews for IT Managed Services services

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
In the past six months, clients have consistently praised Corporate Technologies for their responsiveness, technical expertise, and effective IT management. The Office Manager of AllState ORC noted their willingness to assist with day-to-day tasks, while the Tech Lead at Dakota Medical Foundation highlighted their proactive approach, resolving issues swiftly. Overall sentiment reflects strong satisfaction, with clients appreciating their commitment to service and reliability, although some suggested improving response times for urgent issues.
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Industry Experience

Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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Reviews mention Unique expertise
Clients have consistently highlighted TPx Communications' unique expertise in enhancing communication systems, particularly in upgrading VoIP platforms and streamlining call processing. One CEO noted the team's 'expert and customer-focused' approach, emphasizing their alignment with company values. However, there were mentions of a need for improved response times, indicating room for growth in project management efficiency. Overall, sentiment regarding their expertise is positive, with clients recognizing the tangible benefits delivered.

Exchange Online & Microsoft 365 Migration for Drum Mfr

4.5 Apr 4, 2023

I was impressed with their thoroughness. They crossed all the T's and dotted all the I's. I remember the main tech, Natalia, being very well versed.
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VoIP Phone Software Upgrade for Printing Services Company

4.5 Apr 4, 2023

What did you find most impressive or unique about this company? The team was expert and customer-focused.
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Cybersecurity Services for Organic Fertilizer Company

5.0 Jan 13, 2022

We get what we pay for and more with their team’s comprehensive cybersecurity skills, which is why we plan to engage them as a long-term partner. We’re most impressed with their systematic and timeline-oriented approach.
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Industry Experience

TPx Communications has garnered positive feedback across various industries, notably in Home Services, Food & Beverages, Healthcare, Non-profit, and Manufacturing. Clients commend TPx for its expertise in cybersecurity, network management, and VoIP systems, highlighting their responsiveness, cost-effectiveness, and comprehensive support. The overall sentiment reflects trust and satisfaction, particularly in enhancing communication systems and operational efficiency. Organizations in need of trusted IT solutions and dedicated support would find TPx a fitting partner.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Education Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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United States (61) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Integris

4.9 92 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Fairport, NY

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

See all 92 projects
Industry Experience

Integris has demonstrated expertise across several industries, including financial services, healthcare, consulting, and nonprofits. Clients frequently commend their responsiveness, proactive approach, and ability to manage complex IT infrastructures. In financial services, they’ve enhanced security measures significantly. In healthcare, they facilitated smooth transitions to cloud-based systems. Overall, sentiment is highly positive, particularly in sectors requiring stringent compliance and security protocols, making Integris a strong fit for organizations needing reliable IT support and management.
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Select Industry to see insights

Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Financial services Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) Less than $10,000 (4) $1,000,000 to $9,999,999 (4)

What Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.
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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (91) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Net at Work LLC

4.8 9 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a reputable provider of Managed IT Services and ERP consulting, particularly specializing in Sage X3. The company consistently receives positive reviews, with clients highlighting their expertise and punctuality. Approximately 100% of reviewers commend their effective project management and comprehensive IT support services. Net at Work LLC is particularly praised for their ability to streamline IT operations and provide invaluable customized solutions.

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Reviews mention Unique expertise
Clients consistently highlight Net at Work LLC's unique expertise across various IT domains, noting their thoroughness and proactive approach. For instance, one client praised their SAGE Accounting support as invaluable, while another emphasized their team's subject matter expertise and responsiveness. Overall sentiment indicates strong satisfaction with their specialized knowledge and ability to meet diverse client needs effectively, reinforcing their reputation as a reliable partner in IT solutions.

IT Managed Services for Wholesale Food Distributor

4.5 Oct 7, 2025

What did you find most impressive or unique about this company? Level of expertise in different IT related areas.
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2 of 4 reviews are 5 stars

4 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
In recent reviews, clients have expressed high satisfaction with Net at Work LLC, particularly praising their IT support and ERP consulting services. One client noted the 'invaluable' SAGE Accounting support that contributed to their success, while another highlighted the company's impressive ability to manage IT and ERP needs efficiently. Overall, feedback indicates timely project delivery and effective communication, though some suggested improved interdepartmental communication could enhance their services further.
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4 of 6 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read more
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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including Manufacturing, Food & Beverage, and Other industries. Clients commend their IT support, project management, and ERP consulting services, highlighting strengths in SAGE Accounting and comprehensive managed services. Sentiment is overwhelmingly positive, noting timely delivery and technical knowledge. Industries such as Manufacturing benefit from robust managed services, while Food & Beverage clients appreciate network security and system integration. Overall, Net at Work LLC is well-suited for companies seeking reliable IT and ERP solutions.
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Consumer Products Transportation Food & Beverage Manufacturing Other industries

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Featured

What are Featured Providers?
BetterWorld Technology

4.9 26 reviews
Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Rochester, NY

Services provided

50% IT Managed Services

30% Cybersecurity

15% IT Strategy Consulting +1 service

5% Compliance Consulting

BetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.

See all 26 projects
16 of 19 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Arch Support Company
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read more
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Industry Experience

BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.
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Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)

This provider is fluent in 3 languages:

English

Spanish

French

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Net at Work LLC

4.8 9 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a reputable provider of Managed IT Services and ERP consulting, particularly specializing in Sage X3. The company consistently receives positive reviews, with clients highlighting their expertise and punctuality. Approximately 100% of reviewers commend their effective project management and comprehensive IT support services. Net at Work LLC is particularly praised for their ability to streamline IT operations and provide invaluable customized solutions.

See all 9 projects
Reviews mention Unique expertise
Clients consistently highlight Net at Work LLC's unique expertise across various IT domains, noting their thoroughness and proactive approach. For instance, one client praised their SAGE Accounting support as invaluable, while another emphasized their team's subject matter expertise and responsiveness. Overall sentiment indicates strong satisfaction with their specialized knowledge and ability to meet diverse client needs effectively, reinforcing their reputation as a reliable partner in IT solutions.

IT Managed Services for Wholesale Food Distributor

4.5 Oct 7, 2025

What did you find most impressive or unique about this company? Level of expertise in different IT related areas.
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2 of 4 reviews are 5 stars

4 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
In recent reviews, clients have expressed high satisfaction with Net at Work LLC, particularly praising their IT support and ERP consulting services. One client noted the 'invaluable' SAGE Accounting support that contributed to their success, while another highlighted the company's impressive ability to manage IT and ERP needs efficiently. Overall, feedback indicates timely project delivery and effective communication, though some suggested improved interdepartmental communication could enhance their services further.
Read 4 Recent Reviews

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4 of 6 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read more
Read 6 Reviews

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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including Manufacturing, Food & Beverage, and Other industries. Clients commend their IT support, project management, and ERP consulting services, highlighting strengths in SAGE Accounting and comprehensive managed services. Sentiment is overwhelmingly positive, noting timely delivery and technical knowledge. Industries such as Manufacturing benefit from robust managed services, while Food & Beverage clients appreciate network security and system integration. Overall, Net at Work LLC is well-suited for companies seeking reliable IT and ERP solutions.
Read All Reviews

Select Industry to see insights

Consumer Products Transportation Food & Beverage Manufacturing Other industries

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Integris

4.9 92 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

See all 92 projects
Industry Experience

Integris has demonstrated expertise across several industries, including financial services, healthcare, consulting, and nonprofits. Clients frequently commend their responsiveness, proactive approach, and ability to manage complex IT infrastructures. In financial services, they’ve enhanced security measures significantly. In healthcare, they facilitated smooth transitions to cloud-based systems. Overall, sentiment is highly positive, particularly in sectors requiring stringent compliance and security protocols, making Integris a strong fit for organizations needing reliable IT support and management.
Read All Reviews

Select Industry to see insights

Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Financial services Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) Less than $10,000 (4) $1,000,000 to $9,999,999 (4)

What Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.
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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (91) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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CETech

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

35% Cybersecurity

15% IT Staff Augmentation

CETech is a provider of Managed IT Services, specializing in IT Management and IT Support Services for diverse industries. Reviews highlight their reliability, responsiveness, and effective project management, with 100% of clients praising their service quality and communication. CETech has consistently delivered tailored IT solutions, enhancing cybersecurity and operational efficiency, and maintaining strong client relationships.

See all 6 projects
Reviews mention Communicative
The feedback regarding CETech's communication is overwhelmingly positive. Clients appreciate their prompt responses and proactive follow-through, noting that any submitted tickets receive timely attention. One client highlighted their effective communication through various channels, including email and phone calls, stating, "If they can’t answer my question right away, they let me know they’ll dig into it further." Overall, clients feel well-informed throughout the engagement, reinforcing CETech's reputation for transparency and reliability.

Managed IT Services for Battery R&D Company

5.0 Mar 12, 2025

We communicate through email, Zoom, Google Meet, and phone calls. I’m impressed with CETech’s follow-through and communication. I’ve gotten a response to any ticket I’ve sent over. If I call, they answer promptly. If they can’t answer my question right away, they let me know they’ll dig into it a little further. Generally, if they can’t find a solution by the end of the day, they communicate that they’re still working on it.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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5 of 5 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Local clients in Rochester praise CETech for their cybersecurity, system upgrades, and cloud solutions, emphasizing their proactive management, timely delivery, and excellent communication. Their team’s deep expertise supports organizations ranging from government agencies to manufacturing, ensuring security and operational efficiency.
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Netrio (formerly PCA Technology Group)

4.9 31 reviews
Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

PCA Technology Group is a reputable provider of Managed IT Services, specializing in IT Support Services, cybersecurity, and network management. Reviewers consistently highlight the company's professionalism, responsiveness, and effective project management, with 100% employee satisfaction and no reported data loss. Approximately 80% of the reviews emphasize their alignment with company values, showcasing PCA's dedication to maintaining strong client relationships and delivering on their promises.

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Reviews mention Easy to work with
Clients consistently express that PCA Technology Group is easy to work with, highlighting their responsiveness and approachability. One client noted, 'We at CMI never hesitate to call PCA for many issues that pop up,' emphasizing their effective communication and empathetic service. Another client specifically stated, 'They're easy to work with,' reinforcing the overall positive sentiment regarding collaboration and support provided by PCA.

IT Services for Laborers' Benefit Funds

5.0 Jun 27, 2022

They're easy to work with.
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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (6) $200,000 to $999,999 (3) $50,000 to $199,999 (2) $10,000,000 + (1)

What Clients Have Said
Client feedback on PCA Technology Group's pricing highlights a consistent sentiment of good value for money. Many clients noted that PCA's pricing fit their budgets while delivering quality services. For instance, one client appreciated that PCA's pricing aligned with their financial constraints, stating they received 'good value for cost.' Another remarked on their 'competitive prices' while expressing satisfaction with the services provided. Overall, clients feel PCA offers a solid return on investment through responsive and effective IT support.
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Buffalo, New York (14) Cheektowaga, New York (2) Lockport, New York (2) Williamsville, New York (2) Getzville, New York (2) Niagara Falls, New York (1) Utica, New York (1) Topsham, Maine (1) East Rochester, New York (1) Olean, New York (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Buffalo-area clients value PCA’s long-standing, reliable IT partnership, including infrastructure upgrades, cybersecurity, and software development. They appreciate the proactive communication, personalized service, and their capacity to support diverse needs from small projects to full system migrations.
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SynchroNet

5.0 5 reviews
Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet Industries Inc. is a Managed IT Services provider specializing in comprehensive IT support, including IT Management, Outsourced IT Services, and Managed Information Technology. The company is praised for its knowledgeable staff, responsive support, and proactive approach, with 100% positive feedback from reviewers highlighting their reliability and expertise in handling IT challenges efficiently.

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Reviews mention Timely
Clients consistently praise SynchroNet Industries Inc. for their timely responses and proactive service. One client noted that support desk help is typically provided in under 30 minutes, ensuring minimal downtime. Additionally, the firm highlighted that all members of their team receive prompt and efficient service, reinforcing a strong commitment to timely support. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients expressing satisfaction with the quick resolution of issues.

Software Maintenance for Law Firm

5.0 Sep 8, 2021

Synchronet provides the same excellent service to all members or our firm. It doesn't matter if I call or one of our secretaries does, they respond right away. The work gets done quickly and efficiently.
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Industry Experience

SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend SynchroNet Industries Inc. for their exceptional value and cost-effectiveness. One client noted a monthly expenditure of $2,600, stating they had never experienced downtime and regarded SynchroNet as the best IT provider after engaging with three others. Another highlighted the proactive nature of their services, which saved them significant costs on server issues. Overall, feedback reflects strong satisfaction with pricing relative to the quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In East Aurora, healthcare providers commend SynchroNet for expert IT management, server upgrades, and troubleshooting. Clients highlight their proactive approach, clear communication, and ability to resolve issues permanently, establishing them as a dependable, full-service IT partner for medical practices.
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a software development company offering solutions including project management, software development, and eCommerce management. Their reviews reflect a 90% satisfaction rate, with clients praising their communication, responsiveness, and alignment with company values. However, a small portion of feedback suggests room for improvement in communication and early hands-on testing. Overall, they are appreciated for their efficiency and value for money.

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Industry Experience

Netsmartz LLC has garnered positive feedback across various industries, including Construction, Information Technology, Financial Services, Telecommunications, Nonprofit, Education, Software, and Retail. Clients praised their expertise in custom software development, project management, and communication. The overall sentiment is highly favorable, highlighting their capability to deliver on time and adapt to specific industry needs, particularly in IT and e-commerce. Companies in sectors like Education and Telecommunications have reported significant improvements in operational efficiency and user experience, suggesting Netsmartz is well-suited for projects requiring robust technical solutions.
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Construction Information technology Financial services Manufacturing Telecommunications Nonprofit Education Software Design IT Services Healthcare Gaming Advertising & marketing Retail Other Industry Consumer Products Sports Wellness & Fitness Business services Real estate Energy & natural resources Transportation Consulting Pharmaceuticals

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (10) $50,000 to $199,999 (10) $200,000 to $999,999 (6)

What Clients Have Said
Clients frequently commend Netsmartz LLC for their competitive pricing and overall value for money. Feedback highlights a strong alignment of costs with client budgets, with one client noting it as a 'good value for cost.' Multiple reviews emphasized that Netsmartz delivered quality work within budget constraints, enhancing project outcomes without sacrificing quality. Overall, sentiment is positive, with many clients expressing satisfaction with the financial aspects of their engagements.
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United States (24) Canada (7) Australia (3) India (2) Hong Kong (1) Ireland (1) Italy (1) England (1)

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Review Rating from Clients

4.3/5.0

Quality

4.7

Schedule

4.7

Cost

4.2

Willing to Refer

4.7

Rochester-based clients praise Netsmartz LLC for their expertise in data infrastructure, Power BI, and web development, delivering high-quality, flexible solutions. Projects include analytics setup and custom web platforms, with strong project management and technical skills highlighted by local clients.
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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider specializing in IT support, security, and management for various industries. They are praised for their exceptional communication, responsiveness, and reliable service delivery, with 100% of reviews highlighting timely project management and effective IT solutions. Clients consistently commend their strategic guidance and personalized support, underscoring their commitment to maintaining secure and efficient IT environments.

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Reviews mention Attentive
Clients express a highly positive sentiment regarding LMT Technology Solutions' attentiveness. One client noted the 'hands-on attention' and felt respected, regardless of their company's size. They emphasized that communication was 'first class' and that LMT consistently delivered projects on time. Overall, clients feel well cared for and valued, which significantly contributes to their satisfaction with the service provided.

IT Managed Services for Cemetery Corporation

5.0 Dec 10, 2025

The hands on attention. Also, we are treated, not as a small company, but shown the same respect as I assume much larger clients are shown. We feel taken care of and respected by them. The communication and explanations are clear and easily understood.
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Industry Experience

LMT Technology Solutions has demonstrated strong expertise in the Legal and Non-profit sectors, delivering reliable IT support and security solutions. In the Legal industry, feedback highlights their responsiveness and ability to reduce IT issues significantly. Meanwhile, clients in the Non-profit sector praised their hands-on approach and effective communication. Overall, the sentiment across these industries is highly positive, indicating that LMT's strengths in IT management and customer service make them a suitable partner for organizations seeking dependable IT solutions.
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Legal Non-profit

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight LMT Technology Solutions' competitive pricing and strong value for money. For instance, a VP noted that their pricing fit the budget while providing good value for the cost. Another client emphasized their excellent support and service, reiterating that they were treated with respect akin to larger clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, reinforcing LMT's reputation as a reliable IT partner.
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4 of 4 Rochester-based reviews are 5 stars

4 Rochester-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Cloud Consulting & SI for Law Firm
5.0 — LMT Technology Solutions provides ongoing IT support for a personal injury law firm. The team is responsible for implementing IT solutions and providing maintenance and monitoring support. Read more
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Featured

What are Featured Providers?
Five Nines

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation +1 service

10% IT Strategy Consulting

Five Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.

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Reviews mention Communicative
Clients consistently highlight Five Nines' strong communication skills, noting their prompt responses and clarity in explaining technical details. One client emphasized their quick address of requests and proactive communication regarding timelines. Another client praised the excellent project management and timely updates provided throughout the project. Overall, the sentiment is highly positive, with clients feeling supported and valued as partners rather than just vendors.

Cybersecurity & IT Managed Services for Bank

5.0 May 8, 2025

Excellent project management and communication through-out. Timely response and explanation of steps in a non-technical format.
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IT Services & Cybersecurity for Marketing Agency

5.0 May 12, 2025

FiveNines is very quick to address any asks, and are highly communicative if a task is going to take longer than a day. Their team gives us support that we could not manage with one internal team member in the IT role. We trust their guidance and advice, and their expertise and knowledge is unmatched.
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6 of 6 IT Managed Services reviews are 5 stars

6 new reviews for IT Managed Services in past 6 months

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Healthcare Company
5.0 — Five Nines provided managed IT services for a healthcare company. Their work includes technology road mapping, project planning, network and infrastructure management, and cybersecurity support. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Five Nines' pricing and overall value, noting that their services align well with budgetary constraints. For instance, a healthcare CFO highlighted significant cost savings and improved budgeting through strategic IT planning, while another client emphasized that the cost of services was lower than hiring an internal IT team. Overall, the sentiment reflects a strong belief that Five Nines provides excellent value for money, reinforcing their reputation as a reliable IT partner.
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More responsive than most other service providers

Five Nines is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Datalink Networks Inc.

5.0 3 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

Serves Rochester, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Unified Communications Consulting & SI

Datalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.

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Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Datalink Networks Inc., highlighting their proactive problem-solving abilities and impressive responsiveness. One client noted their 'doggedly' effective approach to resolving interface issues, ensuring a smoothly functioning Barracuda email service. Another praised their 'headspinningly fast, competent service' and their dedication to making clients feel prioritized. Overall, the sentiment reflects a high level of trust and appreciation for the company's capabilities and commitment to client success.

Barracuda Setup for Nonprofit Professional Association

5.0 Nov 5, 2025

They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. Including difficulty communicating with all the disparate parties involved. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Datalink Networks Inc. reflect a strong overall sentiment, highlighting their exceptional problem-solving abilities and commitment to client satisfaction. Clients praised their prompt support in implementing Barracuda services, noting, 'They made us feel like the #1 client' and commended their 'headspinningly fast, competent service.' Additionally, their proactive approach to overcoming challenges was frequently mentioned, with one client stating, 'They quickly found solutions to every unexpected difficulty.' Overall, clients expressed high satisfaction with the outcomes and communication.
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3 of 3 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & Beverage

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Fresche Solutions

Not yet reviewed
Verified

$10,000+

Undisclosed

250 - 999

Serves Rochester, NY

Services provided

25% IT Managed Services

20% AI Consulting

20% Cloud Consulting & SI +2 services

20% Enterprise App Modernization

15% IT Strategy Consulting

IBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
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More responsive than most other service providers

Fresche Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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CMIT Solutions of Monroe

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Penfield, NY

Services provided

70% IT Managed Services

30% IT Strategy Consulting

CMIT Solutions of Monroe is an IT managed services company. The Penfield, New York-based firm was founded in 2011. Their team focuses on IT managed services and IT strategy consulting.
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Featured

What are Featured Providers?

Scalo

4.7 32 reviews
Premier Verified

$10,000+

$50 - $99 / hr

250 - 999

Serves Rochester, NY

Services provided

10% IT Managed Services

30% Custom Software Development

10% Application Management & Support +6 services

10% BI & Big Data Consulting & SI

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

5% API Development

5% DevOps Managed Services

Scalo provides Managed IT Services with a focus on software development and IT support services, delivering talent augmentation and outsourced IT management. Across reviews, Scalo is praised for their reliable communication and ability to match client requirements, with approximately 80% of feedback emphasizing their impressive sourcing of candidates and project delivery. However, some reviewers noted areas for improvement in code quality and software architecture.

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2 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, client feedback for Scalo highlights their strong technical expertise, proactive project management, and effective communication. Clients have noted significant improvements in project delivery speed and quality, with one stating, 'Scalo’s work has resulted in a strong expansion of our engineering capacity.' Overall sentiment is positive, with clients appreciating their flexibility and commitment, although one suggested clearer expectations regarding team availability could enhance collaboration.
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Industry Experience

Scalo has garnered positive feedback across various industries, notably in Financial Services, where they excel in IT recruitment and project delivery, enhancing engineering capacity and project outcomes. Clients from the IT sector praise their team integration and technical expertise. In eCommerce and Retail, Scalo's contributions to system migration and software development are noted for improving operational efficiency. Overall, their adaptability and responsiveness position them as a strong partner in sectors requiring robust IT solutions.
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Engineering Information technology Financial services Other industries eCommerce Construction Retail Manufacturing Automotive Advertising & marketing Education Nonprofit IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (6) $200,000 to $999,999 (5) $10,000 to $49,000 (3) $1,000,000 to $9,999,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Scalo's competitive pricing and excellent value for money. For instance, a CTO noted they chose Scalo for their alignment with company values and good value for cost, while another client emphasized the quick delivery of high-quality specialists at fair rates. Overall, feedback indicates satisfaction with both the affordability and the quality of services provided, making Scalo a favorable choice for many organizations seeking cost-effective IT solutions.
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More responsive than most other service providers

Scalo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Accessible
The sentiment regarding Integritek's accessibility is overwhelmingly positive. Clients noted that Integritek was 'very timely' and 'always available' to address questions and needs, highlighting their commitment to communication. This accessibility contributed to a seamless collaboration experience, reinforcing the client's confidence in the partnership. Overall, clients appreciated the company's approachability and responsiveness, which were critical to the project's success.

Cloud Consulting & IT Services for Grant Oversight Company

5.0 Sep 11, 2023

They were very timely and always available to answer our questions. The primary forms of communication with Integritek were through virtual meetings and email or messaging apps.
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Other Industry Nonprofit Government

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Cheektowaga, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. Their midsize team is headquartered in Cheektowaga, New York. Their services include IT staff augmentation and IT managed
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Cybersecurity and IT managed services company ComTec Solutions was launched in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin, Connecticut.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Top IT Managed Service Providers in Rochester

List of the Top Rochester IT MSPs

Reviews mention Trustworthy

Managed IT Services for Nonprofit Organization

Host Migration & Consolidation for Nonprofit Organization

IT Support & HaaS for Adoption Agency

Managed IT Services for Trade Association

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Mobile App Development for Leadership Consulting Company

UI/UX Design, Mobile App & Web Dev for Property Mgmt Firm

Mobile App Design & Dev for Employee Wellness & Fitness Co

Mobile & Web App Development for Pet Resource Company

App and Backend Development for Product Startup

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 7 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

24/7 Help Desk & Network Monitoring

Reviews mention Unique expertise

Exchange Online & Microsoft 365 Migration for Drum Mfr

VoIP Phone Software Upgrade for Printing Services Company

Cybersecurity Services for Organic Fertilizer Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Integris is very responsive

Reviews mention Unique expertise

IT Managed Services for Wholesale Food Distributor

Reviewed 4 times in the past 6 months

IT Managed Services for Radio Broadcasting Company

Industry Experience

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Managed IT Services for Arch Support Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Unique expertise

IT Managed Services for Wholesale Food Distributor

Reviewed 4 times in the past 6 months

IT Managed Services for Radio Broadcasting Company

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Integris is very responsive

Reviews mention Communicative

Managed IT Services for Battery R&D Company

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Battery R&D Company

Reviews mention Easy to work with

IT Services for Laborers' Benefit Funds

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Software Maintenance for Law Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown