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Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for Buffalo and Syracuse.

Ratings Updated: December 25, 2025

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Featured

What are Featured Providers?
BCA IT, Inc.

4.9 25 reviews
Verified

$5,000+

$100 - $149 / hr

10 - 49

Serves Rochester, NY

Services provided

75% IT Managed Services

10% Cybersecurity

5% Cloud Consulting & SI +2 services

5% Compliance Consulting

5% IT Strategy Consulting

BCA IT, Inc. is a Managed IT Services provider specializing in comprehensive IT management and support services, including cybersecurity, IT infrastructure maintenance, and cloud solutions. The company consistently receives high praise from clients, with approximately 100% of reviews highlighting their professionalism, responsiveness, and seamless integration into client operations. Clients frequently commend their ability to deliver timely solutions and demonstrate a proactive approach, resulting in enhanced IT functionality and security.

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Reviews mention Experienced
Clients express a highly positive sentiment regarding BCA IT, Inc.'s experience, noting their dedicated and professional staff. One client highlighted the significant reduction in phishing breaches from $470k to $0 after engagement, emphasizing the company's effective cybersecurity measures. Additionally, the seamless migration to Microsoft 365 and timely project management further underscore BCA IT's expertise. Overall, clients commend the company's consultative approach and responsiveness, with no notable areas for improvement identified.

Cybersecurity & IT Services for Real Estate Investment Group

4.5 May 8, 2023

Very dedicated. Seasoned, professional staff. Quick responsive nature. On-time project response and management. As client we were very well serviced. Culture and confidence - and professional know-how to answer our questions and fill our needs. From Kenneth on down, the whole organization displays professionalism, consultative client management skills, patience, and focus.
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Industry Experience

BCA IT, Inc. has demonstrated significant expertise across various industries, including Consulting, Real Estate, Legal, Manufacturing, Logistics, Nonprofit, Consumer Products, and Financial Services. Clients commend their proactive approach, timely communication, and effective IT solutions, notably in cybersecurity and infrastructure management. Overall sentiment is overwhelmingly positive, highlighting their professionalism, responsiveness, and ability to align with client needs, making them a strong fit for businesses seeking reliable IT partnerships.
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Consulting Real estate Legal Manufacturing Research Logistics & Supply Chain Construction Advertising & marketing Other Industry Nonprofit Consumer Products Food & Beverages Retail Financial services Business services

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More responsive than most other service providers

BCA IT, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Doral, FL

8750 NW 36th ST, Ste 500
Doral, FL 33178
10 - 15

3057161011

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Zazz

4.9 39 reviews
Verified

$50,000+

$50 - $99 / hr

50 - 249

Serves Rochester, NY

Services provided

70% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation

Zazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.

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Reviews mention Trustworthy
The feedback regarding Zazz reflects a high level of trustworthiness. Clients commend their transparency and communication, noting that Zazz has consistently stayed on budget and met deadlines. One client highlighted their patience and detail-oriented approach, stating, 'They’ve been trustworthy and transparent from the beginning.' Overall, the sentiment is positive, with clients expressing satisfaction and confidence in Zazz's ability to deliver on their project needs.

Mobile App Design & Dev for Employee Wellness & Fitness Co

5.0 Dec 5, 2022

They stay on budget, and we haven’t had issues in terms of deadlines. Moreover, they’ve been trustworthy and transparent from the beginning. They use Jira as an internal project management tool and provide a sheet document with all the project’s information.
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Industry Experience

Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
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Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (4) $200,000 to $999,999 (4)

What Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.
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United States (13) Canada (10) Bangladesh (1) Greece (1) India (1) England (1)

This provider is fluent in 5 languages:

English

French

Spanish

German

Italian

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)
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Corporate Technologies

4.7 11 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.

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6 of 11 reviews are 5 stars

11 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the past six months, Corporate Technologies has received overwhelmingly positive feedback from clients, highlighting their responsiveness and expertise. Clients noted the smooth execution of projects, such as transitioning to Windows 11 and network improvements, with one stating, 'Projects are very smooth, as they usually are.' Their commitment to customer service and proactive communication is consistently praised, making them a trusted partner. Areas for improvement are minimal, with clients expressing satisfaction with the support provided.
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Industry Experience

Corporate Technologies demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, Non-Profit, Legal, Home Services, Construction, Design, and Transportation. Clients consistently commend their responsive service, effective IT management, and focus on security. Overall sentiment is highly positive, with notable strengths in timely communication, technical know-how, and a commitment to aligning with client values, making them a suitable partner for organizations seeking reliable IT support.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Corporate Technologies for their competitive pricing and overall value for money. For instance, one client noted that their pricing fit the budget while providing a 'good value for cost.' Another mentioned that the company's services are 'cost-effective.' Overall, the sentiment reflects a strong appreciation for the balance of quality and affordability, with clients expressing satisfaction that Corporate Technologies meets their IT needs efficiently and within budget constraints.
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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TPx Communications

4.3 72 reviews
Premier Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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Reviews mention Helpful
Clients have consistently highlighted TPx Communications' helpfulness and responsiveness. One property manager noted their account manager's proactive approach in offering assistance and evaluating service needs. Another client, a paralegal, praised the rapid responses and the helpfulness of the representatives in providing critical information and follow-ups. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both communication and service delivery, indicating a strong alignment with their project needs.

Managed IT Services for Educational Institution

4.0 Apr 5, 2023

As time progressed, TPx got better. Supervisors were very helpful once they were involved. We're impressed with their support and improvements over time.
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Unified Comms Consulting & SI for Commercial Office Building

5.0 Apr 4, 2023

We’re very happy with the service that TPx provides. As for our current project, I can say that TPx has been very helpful, responsible, and responsive to our needs. TPx’s account managers are very good at keeping in touch with their customers.
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Phone System Upgrade for Door & Plywood Company

4.0 Apr 4, 2023

Delivered our items on time. They helped us with anything we needed. The fact they did anything to fix any problems we had.
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Internet Services for Gas Station Management Company

3.0 Apr 4, 2023

They responded promptly to every request and question we had. The swiftness of their help was impressive.
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Comms Consulting for Transactional & Litigation Legal Firm

5.0 Apr 4, 2023

The representative replied quickly with the needed information and did a follow up with additional useful information. They responded quickly and stayed as helpful as possible.
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14 of 30 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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United States (61) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)
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Integris

4.9 92 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

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Reviews mention Creative
Clients express high satisfaction with the creative solutions provided by ICS, noting their ability to tailor responses to diverse challenges across multiple locations. One client emphasized their impressive knack for developing innovative strategies that address unique needs, stating, 'They do a great job of addressing all of those with equal attention and care.' Overall, sentiment around creativity is overwhelmingly positive, with clients appreciating their proactive approach and comprehensive support.

Managed IT Services for Auto Group

5.0 Apr 20, 2020

They’re always willing to look closely at our organization and come up with creative solutions to meet various needs. Each of our locations has its own vehicle manufacturers and personalities and approaches, so there are always different puzzle pieces for each different challenge, and they do a great job of addressing all of those with equal attention and care.
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4 of 6 reviews are 5 stars

6 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 6 times in the past 6 months
Recent reviews of Integris highlight their strong IT support, with clients praising their responsiveness and expertise. For instance, a client noted their impressive flexibility and quick ticket responses. However, some reviews pointed out areas for improvement, such as ticket response times and urgent support availability. Overall, clients express satisfaction with Integris’s service quality and project management, indicating a reliable partnership for IT needs.
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53 of 66 IT Managed Services reviews are 5 stars

7 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity, Cloud & Managed IT Services for Factoring Co
5.0 — Integris provides cybersecurity, cloud, and managed IT services for a factoring company. The team is responsible for managing the client’s software, hardware, and servers and offering Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) Less than $10,000 (4) $1,000,000 to $9,999,999 (4)

What Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.
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Net at Work LLC

4.8 3 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.

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2 of 3 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Wholesale Food Distributor
4.5 — Net at Work LLC provides IT support for a wholesale food distributor. The team protects and monitors all network endpoints and advises the client on all IT-related projects. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Net at Work as providing good value for cost, with one stating it was a key reason for their selection. A long-term partnership highlighted a significant investment exceeding $500,000, reflecting satisfaction with service quality. However, one client noted initial billing practices caused concerns, although they were resolved. Overall, feedback indicates a strong alignment between cost and the value delivered, with effective communication and support being recurring themes.
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More responsive than most other service providers

Net at Work LLC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Coral Springs, Florida (1) Linden, New Jersey (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Featured

What are Featured Providers?
BetterWorld Technology

4.9 26 reviews
Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Rochester, NY

Services provided

50% IT Managed Services

30% Cybersecurity

15% IT Strategy Consulting +1 service

5% Compliance Consulting

BetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.

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Reviews mention Reasonable pricing
Clients express a positive sentiment regarding BetterWorld Technology's reasonable pricing, noting it as a key factor in their satisfaction. One client highlighted that the company is 'far more cost-effective than other providers' while still delivering high-quality service, which exceeded their expectations. Additionally, another client appreciated the financial savings achieved through the removal of redundant services, underscoring the value provided by BetterWorld Technology.

Managed IT Services for Nonprofit Organization

5.0 Feb 12, 2024

BetterWorld Technology delivers work on time and on budget. The team has installed a ticketing application on our staff's computers to open support tickets. The team resolves tickets quickly and in the proper manner.
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Industry Experience

BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.
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Naperville, IL

1804 N Naper BLVD Suite 380
Naperville, IL 60563
10 - 15

(866) -583-8122

Naperville, IL

1804 N Naper Blvd Suite 380
Naperville, IL 60563
10 - 15

3124140206

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Net at Work LLC

4.8 3 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.

See all 3 projects
2 of 3 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Wholesale Food Distributor
4.5 — Net at Work LLC provides IT support for a wholesale food distributor. The team protects and monitors all network endpoints and advises the client on all IT-related projects. Read more
Read 3 Reviews

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Net at Work as providing good value for cost, with one stating it was a key reason for their selection. A long-term partnership highlighted a significant investment exceeding $500,000, reflecting satisfaction with service quality. However, one client noted initial billing practices caused concerns, although they were resolved. Overall, feedback indicates a strong alignment between cost and the value delivered, with effective communication and support being recurring themes.
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More responsive than most other service providers

Net at Work LLC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Coral Springs, Florida (1) Linden, New Jersey (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

View all time zones
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Integris

4.9 92 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

See all 92 projects
Reviews mention Creative
Clients express high satisfaction with the creative solutions provided by ICS, noting their ability to tailor responses to diverse challenges across multiple locations. One client emphasized their impressive knack for developing innovative strategies that address unique needs, stating, 'They do a great job of addressing all of those with equal attention and care.' Overall, sentiment around creativity is overwhelmingly positive, with clients appreciating their proactive approach and comprehensive support.

Managed IT Services for Auto Group

5.0 Apr 20, 2020

They’re always willing to look closely at our organization and come up with creative solutions to meet various needs. Each of our locations has its own vehicle manufacturers and personalities and approaches, so there are always different puzzle pieces for each different challenge, and they do a great job of addressing all of those with equal attention and care.
Read Full Review

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4 of 6 reviews are 5 stars

6 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 6 times in the past 6 months
Recent reviews of Integris highlight their strong IT support, with clients praising their responsiveness and expertise. For instance, a client noted their impressive flexibility and quick ticket responses. However, some reviews pointed out areas for improvement, such as ticket response times and urgent support availability. Overall, clients express satisfaction with Integris’s service quality and project management, indicating a reliable partnership for IT needs.
Read 6 Recent Reviews

Was this helpful?

53 of 66 IT Managed Services reviews are 5 stars

7 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity, Cloud & Managed IT Services for Factoring Co
5.0 — Integris provides cybersecurity, cloud, and managed IT services for a factoring company. The team is responsible for managing the client’s software, hardware, and servers and offering Read more
Read 66 Reviews

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) Less than $10,000 (4) $1,000,000 to $9,999,999 (4)

What Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.
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CETech

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

35% Cybersecurity

15% IT Staff Augmentation

CETech is a provider of Managed IT Services, specializing in IT Management and IT Support Services for diverse industries. Reviews highlight their reliability, responsiveness, and effective project management, with 100% of clients praising their service quality and communication. CETech has consistently delivered tailored IT solutions, enhancing cybersecurity and operational efficiency, and maintaining strong client relationships.

See all 6 projects
Reviews mention Exceeds expectations
CETech has consistently exceeded client expectations, demonstrating exceptional responsiveness and reliability. One client noted their efficiency, stating that 95% of issues are resolved immediately, minimizing downtime. Another highlighted CETech's proactive communication and follow-through, ensuring that all queries are promptly addressed. Clients appreciate the transparency in project management and the team's ability to adapt to complex IT requirements. Overall, CETech's commitment to excellence and customer satisfaction is evident in their high level of service.

Managed IT Services for Battery R&D Company

5.0 Mar 12, 2025

CETech has helped us maintain continuous processes without interruptions due to their health and input. Their work has exceeded our expectations. We’ve been very impressed with their work; they go above and beyond. I’m impressed with CETech’s follow-through and communication. I’ve gotten a response to any ticket I’ve sent over.
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Managed IT Services & Cybersecurity for Insurance Agency

5.0 May 6, 2025

Overall, CETech has exceeded our expectations, and we can rely on them. The team helps with our efficiency. When we call, 95% of the time they go in, handle the problem, and fix it immediately, so we don't have any downtime. We don't have to figure anything out.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of CETech reflect a positive sentiment, highlighting their effective management of IT infrastructure and cybersecurity initiatives. Clients commend the company's timely project delivery and proactive communication, noting the expertise of their staff. One client from Villager Construction emphasized the value of personalized support, stating that CETech assigns the right experts to tasks and maintains regular communication. Overall, clients express satisfaction with CETech's responsiveness and alignment with their project goals.
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Rochester, NY

3144 South Winton Road Suite 300
Rochester, NY 14623
16 - 20

585-441-0055

See All Locations (1)

5 of 5 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Netrio (formerly PCA Technology Group)

4.9 31 reviews
Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

PCA Technology Group is a reputable provider of Managed IT Services, specializing in IT Support Services, cybersecurity, and network management. Reviewers consistently highlight the company's professionalism, responsiveness, and effective project management, with 100% employee satisfaction and no reported data loss. Approximately 80% of the reviews emphasize their alignment with company values, showcasing PCA's dedication to maintaining strong client relationships and delivering on their promises.

See all 31 projects
Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (6) $200,000 to $999,999 (3) $50,000 to $199,999 (2) $10,000,000 + (1)

What Clients Have Said
Client feedback on PCA Technology Group's pricing highlights a consistent sentiment of good value for money. Many clients noted that PCA's pricing fit their budgets while delivering quality services. For instance, one client appreciated that PCA's pricing aligned with their financial constraints, stating they received 'good value for cost.' Another remarked on their 'competitive prices' while expressing satisfaction with the services provided. Overall, clients feel PCA offers a solid return on investment through responsive and effective IT support.
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Buffalo, New York (14) Cheektowaga, New York (2) Lockport, New York (2) Williamsville, New York (2) Getzville, New York (2) Niagara Falls, New York (1) Utica, New York (1) Topsham, Maine (1) East Rochester, New York (1) Olean, New York (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
Buffalo, NY

303 Cayuga Road Suite 100
Buffalo, NY 14225
50 - 75

1-800-507-5770

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16 of 17 Rochester-based reviews are 5 stars

$200,000 – $999,999 avg. project cost for IT Managed Services services in Rochester

IT Managed Services project highlight

Managed IT Services for Nonprofit Organization
5.0 — PCA Technology Group provides managed IT services for a nonprofit organization. They are tasked with managing the client's IT needs, remote help desk services, cybersecurity training, and data Read more
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SynchroNet

5.0 5 reviews
Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet Industries Inc. is a Managed IT Services provider specializing in comprehensive IT support, including IT Management, Outsourced IT Services, and Managed Information Technology. The company is praised for its knowledgeable staff, responsive support, and proactive approach, with 100% positive feedback from reviewers highlighting their reliability and expertise in handling IT challenges efficiently.

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Reviews mention Proactive
Clients consistently highlight SynchroNet Industries Inc.'s proactive approach, noting their responsiveness and initiative in addressing IT needs. One client emphasized their ability to contact the company when potential improvements arise, while another praised the thorough follow-up and plain language communication. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's proactive engagement and commitment to client needs, with no suggested areas for improvement.

IT Support for Chamber of Commerce

5.0 Aug 31, 2021

Every project they have been called upon to assist with has always been completed to our satisfaction. They are also proactive about contacting us when they discover something that might be helpful to our business. They have a very highly skilled staff.
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Industry Experience

SynchroNet Industries Inc. has garnered positive feedback across multiple industries, including Publishing, Legal, Healthcare, and Business Services. Clients commend their expertise in IT support, proactive management, and responsiveness. In the Publishing sector, they excelled in maintaining operational uptime. In Legal, their clear communication and preventive measures stood out. Healthcare clients highlighted their thorough and knowledgeable service, while Business Services reviews emphasized exceptional customer care. Overall, SynchroNet is well-regarded for its comprehensive IT solutions and strong customer relationships.
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Publishing Legal Other Industry Business services Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express that SynchroNet Industries Inc. offers excellent value for money, highlighting their competitive pricing and comprehensive service offerings. One client noted a monthly investment of $2,600, resulting in zero downtime over three years, which they deemed invaluable. Another client appreciated the proactive approach, stating that SynchroNet avoids potential issues, thus saving costs in the long run. Overall, feedback emphasizes satisfaction with their responsiveness and quality of service relative to their pricing.
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4 of 4 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

IT Managed Services project highlight

Managed IT Services for Magazine Publishing Company
5.0 — SynchroNet Industries Inc. handles the IT needs of a magazine publisher. Their work involves ensuring that the firm’s servers are running, updating their computers, and replacing old Read more
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a software development company offering solutions including project management, software development, and eCommerce management. Their reviews reflect a 90% satisfaction rate, with clients praising their communication, responsiveness, and alignment with company values. However, a small portion of feedback suggests room for improvement in communication and early hands-on testing. Overall, they are appreciated for their efficiency and value for money.

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Industry Experience

Netsmartz LLC has garnered positive feedback across various industries, including Construction, Information Technology, Financial Services, Telecommunications, Nonprofit, Education, Software, and Retail. Clients praised their expertise in custom software development, project management, and communication. The overall sentiment is highly favorable, highlighting their capability to deliver on time and adapt to specific industry needs, particularly in IT and e-commerce. Companies in sectors like Education and Telecommunications have reported significant improvements in operational efficiency and user experience, suggesting Netsmartz is well-suited for projects requiring robust technical solutions.
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Construction Information technology Financial services Manufacturing Telecommunications Nonprofit Education Software Design IT Services Healthcare Gaming Advertising & marketing Retail Other Industry Consumer Products Sports Wellness & Fitness Business services Real estate Energy & natural resources Transportation Consulting Pharmaceuticals

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (10) $50,000 to $199,999 (10) $200,000 to $999,999 (6)

What Clients Have Said
Clients frequently commend Netsmartz LLC for their competitive pricing and overall value for money. Feedback highlights a strong alignment of costs with client budgets, with one client noting it as a 'good value for cost.' Multiple reviews emphasized that Netsmartz delivered quality work within budget constraints, enhancing project outcomes without sacrificing quality. Overall, sentiment is positive, with many clients expressing satisfaction with the financial aspects of their engagements.
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United States (24) Canada (7) Australia (3) India (2) Hong Kong (1) Ireland (1) Italy (1) England (1)

Pittsford, NY

1250 Pittsford-Victor Road Ste 190
Pittsford, NY 14534
76 - 100

+1-888-661-8967

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LMT Technology Solutions

5.0 1 review

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider offering comprehensive IT Support Services, including cybersecurity and Outsourced IT Management. They receive consistently positive feedback, with clients highlighting their strong support, expertise, and responsiveness. All reviewers appreciate their excellent service, with no areas identified for improvement.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight LMT Technology Solutions' strong support, expertise, and responsiveness, particularly noted by a VP of HR Works who praised their timely delivery and effective communication. The company is recognized for providing comprehensive IT support, including cybersecurity and employee troubleshooting. Clients appreciate their value for cost and ongoing engagement, with no suggested areas for improvement, reflecting a highly positive sentiment towards their services.
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Industry Experience

LMT Technology Solutions has demonstrated strong expertise in the Human Resources sector, particularly in providing IT support and cybersecurity for HR outsourcing companies. Clients have praised their responsive service, effective communication, and overall support, highlighting a successful partnership that fosters growth and reliability. The company's strengths lie in delivering timely results and maintaining high customer satisfaction, making them a suitable partner for organizations in the Human Resources industry.
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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that LMT Technology Solutions offers good value for the cost, particularly highlighting their strong support and responsiveness. One client emphasized their decision to partner with LMT due to the excellent service provided at a reasonable price. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality of service delivered, with no reported areas for improvement.
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What are Featured Providers?
ITGix

5.0 14 reviews
Premier Verified

$10,000+

$50 - $99 / hr

50 - 249

Serves Rochester, NY

Services provided

40% IT Managed Services

40% Cloud Consulting & SI

20% IT Strategy Consulting

ITGix is a Managed IT Services provider specializing in IT Management and Outsourced IT Support, particularly in areas such as infrastructure design, AWS cloud operations, and DevOps architecture. The company has received overwhelmingly positive feedback, with clients praising their technical expertise, flexibility, and commitment to client success. Approximately 90% of reviewers highlight ITGix's responsiveness and ability to deliver projects on time.

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Reviews mention Innovative
Clients have consistently praised ITGix for their innovative solutions, particularly in complex cloud migration projects. One CEO highlighted the company's ability to implement advanced technologies like Ansible for automation, resulting in highly automated environments that significantly reduced support costs. The feedback underscores ITGix's deep expertise in cloud systems and DevOps tools, with clients expressing satisfaction over the professional execution and timely delivery of projects.

Cloud Migration for Software Development Company

5.0 Apr 17, 2019

Furthermore, ITGix provided many innovative solutions during the process that we implemented, and now our environments are highly automated, which decreases our support costs.
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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on ITGix highlights a strong sentiment regarding their cost-effectiveness and overall value for money. Multiple clients noted that ITGix's pricing fit their budgets while delivering exceptional service quality and expertise. For example, one client emphasized that ITGix provided 'good value for the cost,' while another highlighted their 'great value for money.' Overall, clients expressed satisfaction with the financial investment, citing efficient project execution and positive outcomes that justified their expenditures.
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More responsive than most other service providers

ITGix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Sofia, Bulgaria

9 bul. Prof. Fridtjov Nansen, 3th floor, 1142 Sofia
Sofia, Bulgaria 1142
50 - 75

+359889688221

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Five Nines

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation +1 service

10% IT Strategy Consulting

Five Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.

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Industry Experience

Five Nines has garnered positive feedback across various sectors, including Advertising & Marketing, Healthcare, Banking, and Insurance. Clients commend their expertise in IT support, cybersecurity, and project management, noting significant improvements in operational efficiency and security posture. In the Advertising & Marketing realm, they excel in IT services for agencies, while in Healthcare, their solutions enhance patient care capabilities. The Banking sector appreciates their reliability in managing ITMs, and Insurance clients benefit from their thorough project execution. Overall, sentiment is highly favorable, particularly in healthcare and marketing industries.
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Advertising & marketing Healthcare Banks Insurance

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Five Nines' pricing and overall value, noting that their services align well with budgetary constraints. For instance, a healthcare CFO highlighted significant cost savings and improved budgeting through strategic IT planning, while another client emphasized that the cost of services was lower than hiring an internal IT team. Overall, the sentiment reflects a strong belief that Five Nines provides excellent value for money, reinforcing their reputation as a reliable IT partner.
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Earth City, MO

502 Earth City Expressway
Earth City, MO 63045
16 - 20

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Datalink Networks Inc.

5.0 3 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

Serves Rochester, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Unified Communications Consulting & SI

Datalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.

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Reviews mention Proactive
Clients commend Datalink Networks Inc. for their proactive approach, particularly in sharing insights on emerging technologies and providing hands-on support during critical situations. One client emphasized their rapid response and consistent delivery, noting that Datalink's proactive support has been instrumental in enhancing business operations and IT infrastructure. Overall, the sentiment is overwhelmingly positive, highlighting their dependability and commitment to exceptional service.

Managed IT Services for Seafood Company

5.0 Aug 20, 2025

Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail. Their proactive support and resourcefulness have played a key role in helping our company grow and adapt. They’ve consistently gone above and beyond, and most importantly, they’ve been dependable during the moments we’ve needed them most.
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3 of 3 reviews are 5 stars

3 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, clients have praised Datalink Networks Inc. for their exceptional service, quick problem-solving, and proactive support. One client highlighted their 'headspinningly fast' solutions to implementation challenges, while another emphasized the company's commitment to security and efficiency in IT infrastructure upgrades. Consistent communication and timely project management were noted as strengths. Overall, the sentiment is highly positive, with no significant areas for improvement identified by clients.
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.
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Bentonville, AR

240 South Main Street
Bentonville, AR 72712
2 - 5

877-487-3783

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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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Fairport, NY

7300 Pittsford Palmyra Road
Fairport, NY 14450
21 - 30

5854253420

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CMIT Solutions of Monroe

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Penfield, NY

Services provided

70% IT Managed Services

30% IT Strategy Consulting

CMIT Solutions of Monroe is an IT managed services company. The Penfield, New York-based firm was founded in 2011. Their team focuses on IT managed services and IT strategy consulting.
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Penfield, NY

1832 Penfield Rd.
Penfield, NY 14526
2 - 5

5856724114

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Featured

What are Featured Providers?

Fresche Solutions

Not yet reviewed
Verified

$10,000+

Undisclosed

250 - 999

Serves Rochester, NY

Services provided

25% IT Managed Services

20% AI Consulting

20% Cloud Consulting & SI +2 services

20% Enterprise App Modernization

15% IT Strategy Consulting

IBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
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Montréal, Canada

995 Rue Wellington
Montréal, Canada H3C
151 - 200

+1 508-594-2700

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Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Knowledgeable
Integritek Holdings received positive feedback regarding their knowledgeable staff, which is highlighted by clients' experiences of timely responses and effective troubleshooting. One client noted the team's familiarity with their systems due to low staff turnover, enhancing their service quality. Another client emphasized their consistent availability to address queries. Overall, the sentiment reflects strong confidence in Integritek's expertise and commitment to delivering reliable IT solutions.

Cybersecurity & Managed IT Services for Employment Nonprofit

5.0 Sep 19, 2023

Knowledgeable and committed staff that respond in a timely manner. Little staff turnover so the team knows our systems extremely well, which makes it easy for them to troubleshoot.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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Irving, TX

5005 West Royal Lane Suite 132
Irving, TX 75063
21 - 30

5125350908

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Sikich

4.8 22 reviews
Verified

$5,000+

Undisclosed

1,000 - 9,999

Serves Rochester, NY

Services provided

40% IT Managed Services

40% Cybersecurity

10% Compliance Consulting +1 service

10% ERP Consulting and SI

Sikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.

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Reviews mention Patient
The feedback regarding Sikich's patience is notably positive, with clients appreciating their approachability and support throughout the project. One client highlighted the team's 'patience walking us through each step in the process,' emphasizing their willingness to ensure understanding. Overall, the sentiment reflects a strong satisfaction with Sikich's responsive and flexible service, contributing to a successful collaboration without noted areas for improvement.

Risk Assessment Services for Private Massage School

5.0 Sep 12, 2024

Friendly service and accessibility from a team of dedicated and knowledgeable professionals. I was especially impressed about their patience walking us through each step in the process.
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Industry Experience

Sikich has demonstrated expertise across various industries including Real Estate, Gaming, Government, Education, Financial Services, Pharmaceuticals, Manufacturing, and Nonprofit sectors. Clients consistently praise Sikich for their proactive IT solutions, project management capabilities, and responsiveness. The overall sentiment is highly positive, with particular strengths noted in IT security, compliance assessments, and managed services. Organizations seeking robust support in IT infrastructure and security, especially in regulated environments, would find Sikich to be a suitable partner.
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Real estate Gaming Government Education Other Industry Pharmaceuticals Financial services Food & Beverages Nonprofit Manufacturing Hospitality & leisure Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Client feedback on Sikich's cost and value for money is largely positive, with many praising their competitive pricing and high-quality service. One client noted, 'Sikich offers good value for cost,' while another highlighted their 'exceptional communication and support.' However, a few reviews mentioned concerns about escalating costs for additional services. Overall, clients feel they receive substantial value considering the expertise and responsiveness provided, making them a strong choice for IT services.
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Princeton, NJ

500 Alexander Park Suite 103
Princeton, NJ 08540
31 - 40

609-285-5000

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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Rochester, NY

89a Latta Road
Rochester, NY 14612
2 - 5

15855510984

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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Pittsford, NY

656 Kreag Rd
Pittsford, NY 14534
16 - 20

585-496-9008

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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Rochester, NY

3500 Winton Place
Rochester, NY 14623
31 - 40

+1 (585) 758-7100

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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Rochester, NY

Vermont Street
Rochester, NY 14609
2 - 5

15852366910

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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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Victor, NY

7647 Main Street Fishers,
Victor, NY 14564
41 - 49

800.333.0498

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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Victor, NY

7318 Victor Mendon Road
Victor, NY 14564
76 - 100

888.563.1340

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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Webster, NY

1130 Crosspointe Lane, #1B
Webster, NY 14580
2 - 5

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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Pittsford, NY

656 Kreag Road
Pittsford, NY 14534
31 - 40

(585) 460-8844

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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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Rochester, NY

354 North Goodman Street, Building H,
Rochester, NY 14607
6 - 9

800.905.8622

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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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Rochester, NY

28 East Main Street, Suite 1525,
Rochester, NY 14614
16 - 20

585.325.3610

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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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Rochester, NY

740 Driving Park Ave, Suite A2,
Rochester, NY 14613
2 - 5

585.697.0649

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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Rochester, NY

155 Saint Paul Street
Rochester, NY 14604
2 - 5

5854789499

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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Brockport, NY

4 Owens Road
Brockport, NY 14420
50 - 75

585.637.8365

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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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Rochester, NY

37 Industrial Park Circle
Rochester, NY 14624
10 - 15

585.235.2274

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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Rochester, NY

25 North Washington Street
Rochester, NY 14614
2 - 5

+1.585.454.4210

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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Batavia, NY

220 Ellicott Street
Batavia, NY 14020
6 - 9

585-343-2713

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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Rochester, NY

1726 Long Pond Rd, Ste 4,
Rochester, NY 14606
2 - 5

+1.585.465.6750

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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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Depew, NY

2265 George Urban Boulevard
Depew, NY 14043
10 - 15

(716) 222-3998

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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Cheektowaga, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. Their midsize team is headquartered in Cheektowaga, New York. Their services include IT staff augmentation and IT managed
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Cheektowaga, NY

2560 Walden Ave, Suite 112
Cheektowaga, NY 14225
50 - 75

7166340509

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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Tonawanda, NY

1016 Niagara Falls Blvd,
Tonawanda, NY 14150
2 - 5

+1.716.447.7000

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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Buffalo, NY

200 International Dr
Buffalo, NY 14221
76 - 100

+1.716.634.8800

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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Orchard Park, NY

4955 Chestnut Ridge Road
Orchard Park, NY 14127
2 - 5

716-783-3030

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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Buffalo, NY

1430 Clinton Street Building 1, Suite 92
Buffalo, NY 14206
6 - 9

716.545.6369

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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Buffalo, NY

959 Parker Blvd
Buffalo, NY 14223
1

716.650.4014

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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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Buffalo, NY

3768 Seneca Street
Buffalo, NY 14224
6 - 9

7162170704

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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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Syracuse, NY

4312 W Genesee St,
Syracuse, NY 13219
16 - 20

+1.315.488.1518

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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
1

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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Syracuse, NY

106 Dwight Park Cir,
Syracuse, NY 13209
21 - 30

+1.315.484.4500

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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Cybersecurity and IT managed services company ComTec Solutions was launched in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin, Connecticut.
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Rochester, NY

65 Elmgrove Park
Rochester, NY 14606

+1.585.621.9303

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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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Buffalo, NY

155 Pineview Dr
Buffalo, NY 14228

7166315602

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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Pittsford, NY

1150-J Pittsford-Victor Road,
Pittsford, NY 14534

585.296.8880

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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Rochester, NY

2000 S Winton Rd
Rochester, NY 14618

585 760 1010

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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Pittsford, NY

1 Lockwood Dr., Suite 220
Pittsford, NY 14534

+1.800.923.6846

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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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Rochester, NY

155 Sanford St
Rochester, NY 14620

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Top IT Managed Service Providers in Rochester

List of the Top Rochester IT MSPs

Reviews mention Experienced

Cybersecurity & IT Services for Real Estate Investment Group

Industry Experience

Select Industry to see insights

BCA IT, Inc. is very responsive

Reviews mention Trustworthy

Mobile App Design & Dev for Employee Wellness & Fitness Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 11 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

24/7 Help Desk & Network Monitoring

Reviews mention Helpful

Managed IT Services for Educational Institution

Unified Comms Consulting & SI for Commercial Office Building

Phone System Upgrade for Door & Plywood Company

Internet Services for Gas Station Management Company

Comms Consulting for Transactional & Litigation Legal Firm

Cybersecurity & IT Managed Services for Water Filtration Co

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Creative

Managed IT Services for Auto Group

Reviewed 6 times in the past 6 months

Cybersecurity, Cloud & Managed IT Services for Factoring Co

Average Project Cost Breakdown

What Clients Have Said

IT Managed Services for Wholesale Food Distributor

Average Project Cost Breakdown

What Clients Have Said

Net at Work LLC is responsive

Reviews mention Reasonable pricing

Managed IT Services for Nonprofit Organization

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

IT Managed Services for Wholesale Food Distributor

Average Project Cost Breakdown

What Clients Have Said

Net at Work LLC is responsive

Reviews mention Creative

Managed IT Services for Auto Group

Reviewed 6 times in the past 6 months

Cybersecurity, Cloud & Managed IT Services for Factoring Co

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceeds expectations

Managed IT Services for Battery R&D Company

Managed IT Services & Cybersecurity for Insurance Agency

Reviewed 1 time in the past 6 months

Managed IT Services for Battery R&D Company

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Nonprofit Organization

Reviews mention Proactive

IT Support for Chamber of Commerce

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Magazine Publishing Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Innovative

Cloud Migration for Software Development Company

Average Project Cost Breakdown