Which industries do Rochester IT managed service firms serve?

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as: Healthcare and life sciences (UR Medicine, regional clinics) Manufacturing and advanced optics Financial services and credit unions Higher education institutions Nonprofits and municipal agencies Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

How do I choose the right IT managed service agency in Rochester?

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services. Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports. Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling. Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times. Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance. Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

What are red flags when hiring a managed service firm in Rochester?

No documented SLA or vague “as needed” support promises Reliance on out-of-state subcontractors for every on-site task Pushy long-term contracts without a 90-day exit clause Lack of cybersecurity framework (no NIST, CIS, or ISO alignment) Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Home Managed Service Providers United States Rochester

Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.

Ratings Updated: July 16, 2026

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Featured

What are Featured Providers?
designDATA

5.0 16 reviews
Verified

$5,000+

$100 - $149 / hr

50 - 249

Serves Rochester, NY

Services provided

50% IT Managed Services

20% Cybersecurity

10% AI Consulting +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

designDATA is a Managed IT Services provider offering comprehensive IT management, IT support services, and outsourced IT solutions. The reviews highlight their exceptional customer service, seamless project management, and effective IT training programs. Approximately 80% of reviewers emphasize their responsiveness and tailored solutions. Clients praise their ability to enhance productivity and security, with an impressive reduction in IT-related disruptions and notable improvements in cybersecurity awareness.

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Reviews mention Unique expertise
Clients commend designDATA for their unique expertise in managed services and technical support. One client highlighted their effective transition to cloud infrastructure and praised their responsive, capable staff, stating, "I feel they are a trusted partner that provides immediate response and support as needed." Another client noted the exceptional problem-solving skills of designDATA's top-level engineers, emphasizing their availability and creative solutions. Overall, the sentiment reflects strong satisfaction with designDATA's specialized knowledge and reliability.

Host Migration & Consolidation for Nonprofit Organization

5.0 Nov 18, 2022

designDATA has a solid support infrastructure in place for our staff. They are very responsive, and the technical staff assigned to our work have all been extremely capable and excellent communicators. I feel they are a trusted partner that provides immediate response and support as needed.
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Managed IT Services for Nonprofit Fundraising Organization

5.0 Aug 30, 2021

Their top-level engineers are really good and helpful, and they come up with creative solutions to problems that I appreciate. I also think that their leadership is very available, and if I have any kind of issue that I need to kick upstairs, they will take my phone call and help me resolve it.
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8 of 9 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services & Training for Marketing Company
5.0 — designDATA provided IT training for a marketing company. The team provided cybersecurity awareness and Microsoft 365 training, giving the client access to over 200 videos. designDATA also offered AI Read more
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Industry Experience

designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
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Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $200,000 to $999,999 (4) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.
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CETech

5.0 6 reviews

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Verified

$10,000+

$150 - $199 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

CETech is a Managed IT Services provider that excels in offering IT management, support, and cybersecurity solutions. Across their reviews, 100% of clients commend their proactive management, responsiveness, and tailored solutions. Clients also appreciate their ability to maintain IT infrastructure, manage IT security, and ensure operational efficiency, with multiple reviews highlighting their excellent communication and problem-solving capabilities.

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Reviews mention Efficient
Clients consistently highlight CETech's efficiency in managing IT services, with one client noting a 95% success rate in immediate problem resolution, minimizing downtime. The team is praised for their quick response times and effective communication, as demonstrated by a client's experience of receiving timely replies to after-hours emails. Overall, the sentiment is overwhelmingly positive, indicating that CETech not only meets but often exceeds client expectations, thereby enhancing operational efficiency.

Managed IT Services & Cybersecurity for Insurance Agency

5.0 May 6, 2025

Overall, CETech has exceeded our expectations, and we can rely on them. The team helps with our efficiency. When we call, 95% of the time they go in, handle the problem, and fix it immediately, so we don't have any downtime. We don't have to figure anything out.
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Industry Experience

CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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5 of 5 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Featured

What are Featured Providers?
Integris

4.9 93 reviews
Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Rochester, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a Managed IT Services provider offering a range of outsourced IT support, including cybersecurity, IT infrastructure management, and cloud services. The company is praised for its proactive IT management, responsive support, and high-quality team, with approximately 90% of reviewers highlighting their quick response times and effective problem-solving. Integris consistently meets project deadlines and budget expectations, ensuring client satisfaction and enhanced IT operations.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Integris's exceptional managed IT services and cybersecurity support. A former CFO noted their impressive team quality and responsiveness, stating, "everyone on their team is great to work with and knows what they’re doing." Clients appreciate their proactive communication and ability to address issues promptly. The overall sentiment is highly positive, with no significant areas for improvement identified, indicating a strong, reliable partnership with Integris.
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Industry Experience

Integris has demonstrated strong expertise across various industries, including financial services, healthcare, and non-profit organizations. Clients consistently recognize their proactive approach, high-quality service, and ability to provide tailored IT solutions. Overall sentiment reflects satisfaction with Integris' responsiveness and project management, particularly in cybersecurity and infrastructure. They are especially well-suited for organizations requiring comprehensive IT support and those looking to transition to cloud-based systems.
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Select Industry to see insights

Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Construction Legal Other Industry Financial services Other industries Business services Real estate

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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Corporate Technologies

4.7 12 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider offering comprehensive IT Support Services, including server management, cybersecurity, and technical assistance. Overall feedback is highly positive, with clients praising their responsiveness, professionalism, and ability to efficiently resolve issues, as reflected in over 90% of reviews. Their commitment to customer satisfaction and strategic IT management makes them a trusted and reliable IT partner.

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Reviews mention Proactive
The feedback regarding Corporate Technologies highlights their proactive approach in IT support for Dakota Medical Foundation. Clients noted their swift issue resolution, often within the same business day, and their proactive monitoring that minimizes downtime during critical events. One client emphasized their meticulous planning and communication, which ensures all technical initiatives are handled efficiently. Overall, the sentiment reflects a strong appreciation for their commitment to partnership and community involvement, positioning them as a trusted extension of the client's team.

IT Managed Services for Medical Foundation

4.5 Oct 16, 2025

Corporate Technologies has delivered measurable improvements in our IT operations, including faster response times, increased reliability, and stronger system performance. Compared to our previous vendor, where support requests often took several days to receive a response, Corporate Technologies now resolves most support tickets within the same business day. Their proactive monitoring has also helped reduce system downtime and prevent technical disruptions during high-demand events such as Giving Hearts Day, contributing directly to operational continuity and organizational impact. Throughout every engagement, they communicate proactively—providing updates as work progresses, outlining next steps, and ensuring our team is informed and supported from start to finish.
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6 of 12 IT Managed Services reviews are 5 stars

7 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read more
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Industry Experience

Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications Manufacturing

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Grand Rapids, Michigan (2) Olathe, Kansas (1) Tulsa, Oklahoma (1) South Chicago, Illinois (1) Holland, Michigan (1) Saint Paul, Minnesota (1) West Milford, New Jersey (1) Los Angeles, California (1) Fargo, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews indicate a high level of satisfaction with their services, particularly in cybersecurity, network management, and phone systems, with a focus on value and responsiveness. Approximately 90% of reviewers highlight their competitive pricing and professionalism, while 80% note the effectiveness of their communication and project management.

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Reviews mention Communicative
TPx Communications has received consistently positive feedback regarding their communication practices. Clients appreciate the company's responsiveness and transparency throughout projects. For instance, one client noted the seamless communication via email and virtual meetings, while another praised their ability to keep stakeholders informed during a critical project. Overall, the sentiment reflects a strong emphasis on effective communication, with clients expressing satisfaction with the timely delivery of services and support provided by TPx's team.

Internet & IT Services for Nonprofit

3.0 Nov 10, 2023

The project lead was able to communicate all aspects of the project. Deliverables were on time, and communication was done by email, phone, or virtual meetings.
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Managed IT Services for Church

4.5 Jun 21, 2023

All items have been delivered on time and communicated well.
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Communication Lines Update for Public Safety Organization

4.0 Apr 6, 2023

TPx Communications were great with project management; they delivered everything on time and within budget and were communicative.
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Fiber Internet Installation for IT Services Firm

5.0 Apr 4, 2023

All staff was professional and communicated well. The project's progress was continuous, and there were no major delays.
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Fiber Circuit Installation for Healthcare Company

5.0 Apr 4, 2023

Items were delivered ahead of time, on budget. Communication was great.
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14 of 30 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Industry Experience

TPx Communications has received positive feedback across various industries, including healthcare, education, and retail. Clients praised their expertise in cybersecurity, voice over IP services, and network management. In healthcare, they improved phone systems and cyber safety; in education, they enhanced network functionality and security protocols. Overall sentiment indicates a strong reputation for responsiveness and value, making them a solid choice for organizations in healthcare, education, non-profits, and retail seeking reliable IT solutions.
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Business services Telecommunications Home Services Food & Beverages Medical Non-profit Nonprofit Transportation Government Utilities Software Construction Real estate Other Industry Financial services Legal Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing Manufacturing

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United States (61) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Integris

4.9 93 reviews
Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Fairport, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a Managed IT Services provider offering a range of outsourced IT support, including cybersecurity, IT infrastructure management, and cloud services. The company is praised for its proactive IT management, responsive support, and high-quality team, with approximately 90% of reviewers highlighting their quick response times and effective problem-solving. Integris consistently meets project deadlines and budget expectations, ensuring client satisfaction and enhanced IT operations.

See all 93 projects
1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Integris's exceptional managed IT services and cybersecurity support. A former CFO noted their impressive team quality and responsiveness, stating, "everyone on their team is great to work with and knows what they’re doing." Clients appreciate their proactive communication and ability to address issues promptly. The overall sentiment is highly positive, with no significant areas for improvement identified, indicating a strong, reliable partnership with Integris.
Read 1 Recent Review

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Industry Experience

Integris has demonstrated strong expertise across various industries, including financial services, healthcare, and non-profit organizations. Clients consistently recognize their proactive approach, high-quality service, and ability to provide tailored IT solutions. Overall sentiment reflects satisfaction with Integris' responsiveness and project management, particularly in cybersecurity and infrastructure. They are especially well-suited for organizations requiring comprehensive IT support and those looking to transition to cloud-based systems.
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Select Industry to see insights

Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Construction Legal Other Industry Financial services Other industries Business services Real estate

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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Net at Work LLC

4.8 9 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a provider of Managed IT Services and ERP consulting, particularly noted for their expertise in Sage X3 implementations. They excel in delivering timely IT support and managed services solutions, with 80% of reviewers highlighting their project management skills and technical expertise. Clients appreciate their comprehensive service offerings, though some note room for improvement in communication between service segments.

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Reviews mention Exceptional performance
Net at Work Inc. received exceptional feedback for their proactive project management and thorough support. Clients praised their team's visibility and responsiveness, noting that they could easily reach their dedicated contact, Stuart. One client remarked on their expertise, stating, 'It’s clear that they’re experts; we know we picked the right reseller to go with.' Overall, the sentiment reflects strong satisfaction with their engagement, highlighting effective communication and a commitment to client success.

Custom ERP Consulting for Electronic Payment Company

5.0 Nov 16, 2020

I’m most impressed with their visibility. I can email or call Stuart anytime I need and don’t have to go through a call tree or robot to get to him. They’re subject matter experts on the system themselves. They live and breathe what they do all day. Because of that, they get us answers quickly and if not, they work with the product manufacturer to get a resolution to our issue.
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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including Manufacturing, Food & Beverage, and Other industries. Clients commend their IT support, project management, and ERP consulting services, highlighting strengths in SAGE Accounting and comprehensive managed services. Sentiment is overwhelmingly positive, noting timely delivery and technical knowledge. Industries such as Manufacturing benefit from robust managed services, while Food & Beverage clients appreciate network security and system integration. Overall, Net at Work LLC is well-suited for companies seeking reliable IT and ERP solutions.
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Consumer Products Transportation Food & Beverage Manufacturing Other industries

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More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Featured

What are Featured Providers?

Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.

See all 1 projects

Industry Experience

Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.
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Datalink Networks Inc.

5.0 3 reviews
Premier Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Rochester, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider excelling in IT infrastructure improvements, IT Management, and IT Support Services. With a 100% positive feedback rate across reviews, clients commend their proactive support, rapid response, and effective problem-solving capabilities. Their technical expertise and commitment to exceptional service make them a reliable partner for outsourced IT management.

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Reviews mention Detail-oriented
Clients consistently commend Datalink Networks Inc. for their detail-oriented approach, highlighting their proactive support and resourcefulness. One client noted their 'attention to detail' and praised their excellent project management, which included maintaining clear timelines and effective communication. The company's ability to deliver exceptional service while ensuring all project components were well-coordinated reinforces their reputation as a dependable partner. Overall, the sentiment regarding their detail-oriented nature is overwhelmingly positive.

Managed IT Services for Seafood Company

5.0 Aug 20, 2025

Datalink Networks Inc. demonstrated excellent project management throughout our engagement. Their team consistently stayed on top of deliverables, maintained clear timelines, and ensured that all aspects of the project were well-coordinated. Communication was reliable and efficient—regular meetings and prompt email responses kept everything aligned and moving forward smoothly. Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail.
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3 of 3 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.
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LayerCake Technologies

5.0 17 reviews
Verified

Undisclosed

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

70% IT Managed Services

15% Cybersecurity

15% IT Strategy Consulting

LayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.

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Reviews mention Efficient
Clients have consistently praised LayerCake Technologies for their efficiency and organizational skills. One client noted, 'I was impressed with how organized and efficient they were,' highlighting their ability to exceed expectations in both time and quality during projects. Additionally, the seamless transition during an office move was recognized as a significant achievement, reinforcing the overall positive sentiment regarding their efficient service delivery.

Business Consulting for Managed IT Services Provider

5.0 Dec 6, 2022

I appreciate how passionate Dave and Stephanie are with respect to keeping our organization not only secure but also efficient.
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Cloud Transition for Flooring Transition

5.0 Jun 27, 2024

Total Networks exceeded our expectations with both time and quality. I was impressed with how organized and efficient they were. They do what they say they are going to do.
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Industry Experience

LayerCake Technologies has demonstrated strong expertise across various industries, including Medical, Financial Services, Real Estate, and Legal. Clients consistently praise their attentive service, effective project management, and ability to deliver seamless IT solutions. The Medical sector appreciates their smooth IT transitions, while Financial Services clients value their robust compliance and security measures. In Real Estate, their responsive support contributes to operational success, and Legal clients highlight their proactive maintenance and thorough understanding of industry needs. Overall, LayerCake is highly recommended for clients in these sectors seeking reliable IT partnerships.
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Medical Financial services Other industries Real estate Legal

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More responsive than most other service providers

LayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Phoenix, Arizona (8) Scottsdale, Arizona (5) Tempe, Arizona (2) Sacramento, California (1) Mesa, Arizona (1)

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Netrio (formerly PCA Technology Group)

4.9 54 reviews
Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

Netrio (formerly PCA Technology Group) is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% satisfaction rate with emphasis on their professionalism, responsiveness, and ability to deliver projects on time and within budget. Additionally, 83% of reviewers highlight their excellent communication and customer service, making them a reliable partner for IT needs.

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Reviews mention Trustworthy
Clients consistently describe Netrio (formerly PCA Technology Group) as trustworthy and reliable. One client emphasized their honesty and dedication, stating they are 'always available when needed.' Another noted the company's ability to provide 'quick and reliable support services' while making recommendations that are in the client's best interest. Overall, the sentiment reflects a strong sense of trust, with feedback highlighting their commitment to excellent service and customer satisfaction.

Managed IT Services & Cybersecurity for Community Center

5.0 Aug 22, 2023

They are honest, hardworking, trustworthy, and always available when needed. Honestly, there isn't any area for improvement that I can think of. They do everything we ask of them well past my expectations.
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Managed IT Services for Business Consulting Firm

5.0 Nov 21, 2022

I completely respect and trust the fact that they are always making recommendations and decisions that are in our best interest. They provide honest recommendations and feedback regarding their products and services, as well as others.
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Managed IT Services for Private Equity Group

5.0 Feb 23, 2023

This demonstrated how he (and PCA group) really cares and wants the best IT support for us. The team is always super responsive and it helps a lot when these urgent situations happen. I find that PCA is very organized and always follows through with any questions I have. They are always answering our calls and handling the issue in the same day. As a small business, we find this very important to have the constant support and are able to trust PCA.
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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (6) $200,000 to $999,999 (3) $50,000 to $199,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise PCA Technology Group for their competitive pricing and excellent value for money. Many reviews highlight that the company's services fit within budget constraints while delivering high-quality results. For instance, one client noted, 'Pricing fit our budget' and another mentioned, 'Good value for cost.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost and the quality of services provided.
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View projects from:

Buffalo, New York (14) Cheektowaga, New York (2) Lockport, New York (2) Williamsville, New York (2) Getzville, New York (2) Niagara Falls, New York (1) Utica, New York (1) Topsham, Maine (1) East Rochester, New York (1) Olean, New York (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Buffalo, NY

303 Cayuga Road Suite 100
Buffalo, NY 14225
50 - 75

1-800-507-5770

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SynchroNet

5.0 5 reviews
Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet is a Managed IT Services provider specializing in comprehensive IT Management and Support Services. The company consistently receives praise for its knowledgeable and responsive team, with 100% of reviews highlighting their prompt service and proactive problem-solving. Clients appreciate their effective communication and ability to deliver reliable solutions, as reflected in the absence of any negative feedback across reviews.

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Industry Experience

SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend SynchroNet Industries Inc. for their exceptional value and cost-effectiveness. One client noted a monthly expenditure of $2,600, stating they had never experienced downtime and regarded SynchroNet as the best IT provider after engaging with three others. Another highlighted the proactive nature of their services, which saved them significant costs on server issues. Overall, feedback reflects strong satisfaction with pricing relative to the quality of service provided.
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Buffalo, New York (2) West Seneca, New York (1) East Aurora, New York (1) Buffalo, Texas (1)

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4 of 4 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

IT Support for Chamber of Commerce
5.0 — SynchroNet Industries Inc. provided IT support for a chamber of commerce. They also offered ad hoc assistance such as troubleshooting problems on email, scanning, cellphone usage, and Read more
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a software development company offering a wide range of IT services, including eCommerce solutions, custom software development, and database management. With an emphasis on clear communication and timely delivery, 90% of reviews highlight their responsiveness and project management skills. While some feedback suggests room for improvement in communication clarity, the overall sentiment remains positive, underscoring their commitment to meeting client needs and delivering value.

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Reviews mention Unique expertise
Netsmartz LLC's unique expertise in Magento development has garnered positive feedback from clients. One client noted their ability to deliver a flexible and secure e-commerce platform, emphasizing their Magento expertise and the pleasure of collaboration. Another client praised their depth of talent, highlighting their capability to handle bespoke requests effectively. Overall, clients express high satisfaction, indicating that Netsmartz consistently meets and exceeds expectations in specialized e-commerce projects.

Magento Development for Educational Publishing Company

5.0 Feb 2, 2022

They're a pleasure to work with. We felt like we had worked together for years right from the beginning. We relied on their Magento expertise and they delivered. We have continued to work together since launch.
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Magento Development for Digital Consulting Firm

5.0 May 25, 2018

The depth of available talent meant there was no task this firm could not complete for us. They were especially adept at delivering bespoke and custom aspects of our requests. I firmly believe that as Netsmartz grows, they will have the ability to deliver with ease any project related to e-commerce.
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Industry Experience

Netsmartz LLC has garnered positive feedback across various industries, including Information Technology, Financial Services, Telecommunications, Education, and Retail. Clients praised their expertise in software development, project management, and responsiveness. In the IT sector, they excelled in custom solutions and upgrades, while in Education, they successfully transitioned legacy systems to modern platforms. Overall sentiment reflects strong satisfaction, particularly in delivering tailored solutions, timely support, and effective communication, making them a suitable partner for clients in need of development services across multiple sectors.
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Construction Financial services Manufacturing Telecommunications Nonprofit Education Design IT Services Healthcare Gaming Advertising & marketing Other Industry Consumer Products Sports Wellness & Fitness Business services Energy & natural resources Transportation Consulting Pharmaceuticals Software Retail Real estate Information technology

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (10) $50,000 to $199,999 (10) $200,000 to $999,999 (6)

What Clients Have Said
Netsmartz LLC consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients commend the company's pricing as fitting their budgets while still delivering high-quality work. For instance, one client noted they chose Netsmartz for their 'good value for cost,' while another highlighted their competitive pricing compared to North American providers. Overall, sentiment is favorable, with many clients expressing satisfaction with the balance of cost and quality in Netsmartz's services.
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Review Rating from Clients

4.3/5.0

Quality

4.7

Schedule

4.7

Cost

4.2

Willing to Refer

4.7

Local clients commend Netsmartz LLC for their comprehensive web and data projects, including analytics infrastructure and web platforms, noting their responsiveness, technical expertise, and ability to deliver polished results that significantly impact business growth and operational efficiency.
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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider specializing in comprehensive IT support services, including IT security, desktop support, and cloud management. The company consistently receives positive feedback, with 100% of reviewers highlighting their effective communication, responsiveness, and ability to deliver projects on time. Clients appreciate their reliability, knowledge, and the strong relationships they build, ensuring trust and loyalty.

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3 of 3 reviews are 5 stars

3 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, LMT Technology Solutions has received positive feedback for their exceptional communication and responsiveness. Clients noted their ability to deliver projects on time, with one stating, "LMT has very open communication," and another emphasizing their "hands-on attention" and respect for all clients. Measurable improvements included reduced IT issues and strengthened security postures. Overall, clients expressed high satisfaction and trust, recommending LMT for their reliable IT services.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight LMT Technology Solutions' competitive pricing and strong value for money. For instance, a VP noted that their pricing fit the budget while providing good value for the cost. Another client emphasized their excellent support and service, reiterating that they were treated with respect akin to larger clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, reinforcing LMT's reputation as a reliable IT partner.
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4 of 4 Rochester-based reviews are 5 stars

3 Rochester-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Cloud Consulting & SI for Law Firm
5.0 — LMT Technology Solutions provides ongoing IT support for a personal injury law firm. The team is responsible for implementing IT solutions and providing maintenance and monitoring support. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients in the region commend LMT Technology Solutions for their hands-on, attentive service, managing everything from desktop support to strategic IT planning. They value the company's professionalism, timely delivery, and ability to foster long-term, trusting relationships.
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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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What are Featured Providers?

Interlink Cloud Advisors, Inc.

5.0 2 reviews
Verified

Undisclosed

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback on Interlink Cloud Advisors, Inc. highlights their exceptional project management and strategic partnership approach. A CIO from Stoll Keenon Ogden noted their capability to deliver complex cloud solutions on time while maintaining clear communication and adaptability. The firm successfully modernized infrastructure, leading to significant cost savings and improved reliability. Clients appreciate Interlink's deep expertise and proactive guidance, although they suggest evolving towards a continuous advisory model for ongoing support.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Industry Experience

Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.
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Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Reasonable pricing
Integritek Holdings received positive feedback regarding their reasonable pricing, which was highlighted as a key factor in the client's decision to select them over competitors. The client noted that Integritek's pricing fit their budget, which contributed to projects consistently being completed within budget. Overall, sentiment regarding pricing is favorable, with clients appreciating the value offered for the quality of service received.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

Projects consistently come within budget. They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Vertical IT Solutions

4.9 31 reviews
Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Rochester, NY

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.

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Reviews mention Personable
Clients consistently highlight Vertical IT Solutions' personable approach and accessibility. For instance, one reviewer praised Kody, COO, for his thorough engagement, providing direct support and tutorials during the implementation of a new app. Another client emphasized the company's personal touch, noting that they can directly communicate with team members without delays, which fosters effective collaboration. Overall, the sentiment reflects a strong appreciation for the company's commitment to understanding client needs and delivering tailored solutions.

Managed IT Services for Consumer Goods Company

4.5 Mar 3, 2021

What I like about them is they have a very personal approach. They’re not a big company wherein when you have a question, you have to create a case, and wait for people to respond. I can just call them or email them, and I’ll get my answers right away.
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IT Services for Footwear Company

5.0 Feb 26, 2021

Their team is very personable. They understand where we’re coming from a business perspective. I’ve been really happy with them.
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12 of 16 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Industry Experience

Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
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Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.
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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

ComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Rochester, NY

3500 Winton Place
Rochester, NY 14623
31 - 40

+1 (585) 758-7100

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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Cyberware Security, LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

60% Cybersecurity

Cyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Webster, NY

1130 Crosspointe Lane, #1B
Webster, NY 14580
2 - 5

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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Pittsford, NY

656 Kreag Road
Pittsford, NY 14534
31 - 40

(585) 460-8844

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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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Rochester, NY

740 Driving Park Ave, Suite A2,
Rochester, NY 14613
2 - 5

585.697.0649

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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. They are located in Buffalo, New York and have midsize team. They provide IT staff augmentation and IT managed services.
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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
1

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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Pittsford, NY

1150-J Pittsford-Victor Road,
Pittsford, NY 14534

585.296.8880

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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
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Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Top IT Managed Service Providers in Rochester

List of the Top Rochester IT MSPs

Reviews mention Unique expertise

Host Migration & Consolidation for Nonprofit Organization

Managed IT Services for Nonprofit Fundraising Organization

IT Services & Training for Marketing Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Managed IT Services & Cybersecurity for Insurance Agency

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Battery R&D Company

Reviewed 1 time in the past 6 months

Industry Experience

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Integris is very responsive

Reviews mention Proactive

IT Managed Services for Medical Foundation

IT Managed Services for Fiber Optics Installation Company

Industry Experience

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Reviews mention Communicative

Internet & IT Services for Nonprofit

Managed IT Services for Church

Communication Lines Update for Public Safety Organization

Fiber Internet Installation for IT Services Firm

Fiber Circuit Installation for Healthcare Company

Cybersecurity & IT Managed Services for Water Filtration Co

Industry Experience

Select Industry to see insights

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Integris is very responsive

Reviews mention Exceptional performance

Custom ERP Consulting for Electronic Payment Company

Industry Experience

Select Industry to see insights

Net at Work LLC is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Managed IT Services for Seafood Company

Managed IT Services for Seafood Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Business Consulting for Managed IT Services Provider

Cloud Transition for Flooring Transition

Industry Experience

Select Industry to see insights

LayerCake Technologies is very responsive

Reviews mention Trustworthy

Managed IT Services & Cybersecurity for Community Center

Managed IT Services for Business Consulting Firm

Managed IT Services for Private Equity Group

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

IT Support for Chamber of Commerce

Reviews mention Unique expertise

Magento Development for Educational Publishing Company

Magento Development for Digital Consulting Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 3 times in the past 6 months