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Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.

Ratings Updated: April 25, 2026

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Featured

What are Featured Providers?
Bit by Bit Computer Consultants

4.9 54 reviews
Premier Verified

$5,000+

$150 - $199 / hr

50 - 249

Serves Rochester, NY

Services provided

50% IT Managed Services

25% Custom Software Development

25% Cybersecurity

Bit by Bit Computer Consultants is a prominent Managed IT Services provider, specializing in IT Support Services, and cybersecurity solutions. With a consistent record of success across various sectors, they boast a 100% satisfaction rate from clients who praise their responsiveness, project management skills, and proactive problem-solving approach. Clients value their flexibility and the personalized service they offer, making them a reliable partner for outsourced IT management needs.

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Industry Experience

Bit by Bit Computer Consultants has demonstrated expertise across various industries, including legal, non-profit, education, and manufacturing. Clients commend their effective managed services, cybersecurity measures, and responsive support, particularly in legal and financial sectors. Overall sentiment is positive, highlighting their reliability and flexibility in adapting solutions to diverse client needs. For organizations in legal, financial, or non-profit sectors seeking comprehensive IT support, Bit by Bit Computer Consultants appears to be a strong fit.
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Legal Non-profit Restaurants Design Environmental Services Financial services Medical Research Consulting Manufacturing Nonprofit Other Industry Pharmaceuticals Wellness & Fitness Healthcare Business services Construction Advertising & marketing Hospitality & leisure Arts, entertainment & music Food & Beverages Motion Pictures & Film Engineering Education Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (9) $200,000 to $999,999 (9) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Bit by Bit Computer Consultants is recognized for their competitive pricing and value for money, with clients noting the cost-effectiveness of their services. One client highlighted that they chose Bit by Bit due to their competitive costs and excellent understanding of their organization. Another client mentioned spending around $200,000 on major projects, appreciating the high return on investment through effective service. Overall, clients express satisfaction with the balance of cost and quality, often feeling they receive more than what they pay for.
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More responsive than most other service providers

Bit by Bit Computer Consultants is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (50) Canada (1) France (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Zazz

4.9 39 reviews
Verified

$50,000+

$50 - $99 / hr

50 - 249

Serves Rochester, NY

Services provided

70% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation

Zazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.

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Reviews mention Trustworthy
The feedback regarding Zazz reflects a high level of trustworthiness. Clients commend their transparency and communication, noting that Zazz has consistently stayed on budget and met deadlines. One client highlighted their patience and detail-oriented approach, stating, 'They’ve been trustworthy and transparent from the beginning.' Overall, the sentiment is positive, with clients expressing satisfaction and confidence in Zazz's ability to deliver on their project needs.

Mobile App Design & Dev for Employee Wellness & Fitness Co

5.0 Dec 5, 2022

They stay on budget, and we haven’t had issues in terms of deadlines. Moreover, they’ve been trustworthy and transparent from the beginning. They use Jira as an internal project management tool and provide a sheet document with all the project’s information.
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Industry Experience

Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
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Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (4) $200,000 to $999,999 (4)

What Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.
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United States (13) Canada (10) Bangladesh (1) Greece (1) India (1) England (1)

This provider is fluent in 5 languages:

English

French

Spanish

German

Italian

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Corporate Technologies

4.7 12 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a comprehensive IT Managed Services Provider specializing in IT management, support, and cybersecurity. Across multiple reviews, 100% of clients commend their responsiveness, proactive solutions, and efficiency in managing IT infrastructure, with many highlighting their quick resolution times and effective communication. They are consistently praised for their knowledgeable and supportive team, effectively handling clients' diverse IT needs.

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Industry Experience

Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.
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More responsive than most other service providers

Corporate Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Grand Rapids, Michigan (2) Olathe, Kansas (1) Tulsa, Oklahoma (1) South Chicago, Illinois (1) Holland, Michigan (1) Saint Paul, Minnesota (1) West Milford, New Jersey (1) Los Angeles, California (1) Fargo, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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Reviews mention Accommodating
Clients consistently highlight DSCI's accommodating nature, particularly noting their rapid response times and willingness to address concerns. One client emphasized that any issues raised were met with immediate attention, stating, 'They've always been very accommodating.' Additionally, the ability to strategize and provide tailored solutions was commended, reinforcing the overall positive sentiment towards DSCI's customer service and support.

Server Maintenance and Security for Public School

4.5 Oct 13, 2015

I can't think of any. Everything that I've mentioned to them that I'm concerned about, they respond to immediately, whether it's customer service, or maybe a resolution didn't kick in, and we need to work on it more. They've always been very accommodating.
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14 of 30 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Industry Experience

TPx Communications has garnered positive feedback across various industries, notably in Home Services, Food & Beverages, Healthcare, Non-profit, and Manufacturing. Clients commend TPx for its expertise in cybersecurity, network management, and VoIP systems, highlighting their responsiveness, cost-effectiveness, and comprehensive support. The overall sentiment reflects trust and satisfaction, particularly in enhancing communication systems and operational efficiency. Organizations in need of trusted IT solutions and dedicated support would find TPx a fitting partner.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Education Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketing

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United States (61) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Integris

4.9 93 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Fairport, NY

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

See all 93 projects
53 of 66 IT Managed Services reviews are 5 stars

7 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity, Cloud & Managed IT Services for Factoring Co
5.0 — Integris provides cybersecurity, cloud, and managed IT services for a factoring company. The team is responsible for managing the client’s software, hardware, and servers and offering Read more
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Industry Experience

Integris has demonstrated expertise across several industries, including financial services, healthcare, consulting, and nonprofits. Clients frequently commend their responsiveness, proactive approach, and ability to manage complex IT infrastructures. In financial services, they’ve enhanced security measures significantly. In healthcare, they facilitated smooth transitions to cloud-based systems. Overall, sentiment is highly positive, particularly in sectors requiring stringent compliance and security protocols, making Integris a strong fit for organizations needing reliable IT support and management.
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Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Financial services Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry

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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (91) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Net at Work LLC

4.8 9 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a reputable provider of Managed IT Services and ERP consulting, particularly specializing in Sage X3. The company consistently receives positive reviews, with clients highlighting their expertise and punctuality. Approximately 100% of reviewers commend their effective project management and comprehensive IT support services. Net at Work LLC is particularly praised for their ability to streamline IT operations and provide invaluable customized solutions.

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Reviews mention Exceptional performance
Net at Work Inc. received exceptional feedback for their proactive project management and thorough support. Clients praised their team's visibility and responsiveness, noting that they could easily reach their dedicated contact, Stuart. One client remarked on their expertise, stating, 'It’s clear that they’re experts; we know we picked the right reseller to go with.' Overall, the sentiment reflects strong satisfaction with their engagement, highlighting effective communication and a commitment to client success.

Custom ERP Consulting for Electronic Payment Company

5.0 Nov 16, 2020

I’m most impressed with their visibility. I can email or call Stuart anytime I need and don’t have to go through a call tree or robot to get to him. They’re subject matter experts on the system themselves. They live and breathe what they do all day. Because of that, they get us answers quickly and if not, they work with the product manufacturer to get a resolution to our issue.
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2 of 3 reviews are 5 stars

3 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Net at Work LLC highlight their exceptional IT and ERP solutions, with clients praising their comprehensive support and timely project delivery. A President noted that their SAGE Accounting support was invaluable, while a Director of Operations emphasized their ability to evolve IT infrastructure significantly. Clients appreciated the expertise of multiple assigned resources, though some suggested improved communication between different service areas. Overall, sentiment remains highly positive regarding their professionalism and reliability.
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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including Manufacturing, Food & Beverage, and Other industries. Clients commend their IT support, project management, and ERP consulting services, highlighting strengths in SAGE Accounting and comprehensive managed services. Sentiment is overwhelmingly positive, noting timely delivery and technical knowledge. Industries such as Manufacturing benefit from robust managed services, while Food & Beverage clients appreciate network security and system integration. Overall, Net at Work LLC is well-suited for companies seeking reliable IT and ERP solutions.
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Consumer Products Transportation Food & Beverage Manufacturing Other industries

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More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
Integris

4.9 93 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

See all 93 projects
53 of 66 IT Managed Services reviews are 5 stars

7 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity, Cloud & Managed IT Services for Factoring Co
5.0 — Integris provides cybersecurity, cloud, and managed IT services for a factoring company. The team is responsible for managing the client’s software, hardware, and servers and offering Read more
Read 66 Reviews

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Industry Experience

Integris has demonstrated expertise across several industries, including financial services, healthcare, consulting, and nonprofits. Clients frequently commend their responsiveness, proactive approach, and ability to manage complex IT infrastructures. In financial services, they’ve enhanced security measures significantly. In healthcare, they facilitated smooth transitions to cloud-based systems. Overall, sentiment is highly positive, particularly in sectors requiring stringent compliance and security protocols, making Integris a strong fit for organizations needing reliable IT support and management.
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Select Industry to see insights

Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Financial services Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry

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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (91) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT service provider specializing in cloud migration and IT solutions. The feedback highlights their exceptional project management and responsiveness, with 100% of clients expressing satisfaction. Reviewers emphasize their effective communication and dedication to understanding business needs, contributing to improved operational efficiency and staff morale.

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Industry Experience

CWPS has demonstrated expertise across various industries, notably in the nonprofit sector, providing IT services such as cloud migration. Clients have praised their responsiveness, commitment to best practices, and the efficiency improvements achieved through training and support. Overall sentiment reflects high satisfaction in their project management and delivery, indicating that organizations seeking IT partnership for cloud solutions and operational efficiency enhancement may find CWPS a strong fit.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with CWPS, noting that the $100,000 investment has yielded significant value through effective cloud migration and improved operational efficiency. One client highlighted the company's responsiveness and commitment to best practices, emphasizing that they were impressed with CWPS's ability to meet business objectives without compromising on quality. Overall, the sentiment reflects a favorable perception of CWPS's cost-effectiveness and dedication to client success.
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Datalink Networks Inc.

5.0 3 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

Serves Rochester, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Unified Communications Consulting & SI

Datalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Datalink Networks Inc. indicate a strong overall sentiment of satisfaction among clients. Notably, one client praised their 'headspinningly fast, competent service' and highlighted their proactive approach in resolving implementation difficulties. The team was commended for effectively guiding a nonprofit in deploying Barracuda email services, ensuring a smooth process despite challenges. Clients appreciated the prompt communication and felt valued, with one stating, 'They made us feel like the #1 client.'
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3 of 3 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.
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CETech

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

35% Cybersecurity

15% IT Staff Augmentation

CETech is a provider of Managed IT Services, specializing in IT Management and IT Support Services for diverse industries. Reviews highlight their reliability, responsiveness, and effective project management, with 100% of clients praising their service quality and communication. CETech has consistently delivered tailored IT solutions, enhancing cybersecurity and operational efficiency, and maintaining strong client relationships.

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Reviews mention Helpful
Clients have expressed high satisfaction with CETech's responsiveness and helpfulness, noting their proactive approach to IT security and compliance. One client highlighted, 'They are extremely responsive and helpful to all our needs, no matter how small.' Additionally, their project management was praised for being organized and timely, contributing to a seamless partnership. Overall, the sentiment is overwhelmingly positive, with clients appreciating the company's culture and commitment to their success.

Cybersecurity Compliance for Tabletop Signage Manufacturer

5.0 Mar 5, 2025

Working with CETech is a breeze. They manage a working document that contains our weekly agenda along with current and future project deliverables and deadlines. Our weekly meeting is catered to our needs as the client and can last anywhere from a 10-minute check-up to an hour long conversation if we are diving into a project. CE-Tech has always been upfront about their deliverables and have always been on-time or early with deadlines. They are extremely responsive and helpful to all our needs, no matter how small.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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5 of 5 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Rochester-based reviews highlight CETech's expertise in cybersecurity, infrastructure upgrades, and cloud migrations for government, corporate, and research clients. They deliver comprehensive managed IT services, proactive project management, and responsive support, building strong relationships and ensuring minimal downtime across diverse complex projects.
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Netrio (formerly PCA Technology Group)

4.9 31 reviews
Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

PCA Technology Group is a reputable provider of Managed IT Services, specializing in IT Support Services, cybersecurity, and network management. Reviewers consistently highlight the company's professionalism, responsiveness, and effective project management, with 100% employee satisfaction and no reported data loss. Approximately 80% of the reviews emphasize their alignment with company values, showcasing PCA's dedication to maintaining strong client relationships and delivering on their promises.

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Reviews mention Well-organized projects
Clients consistently praise PCA Technology Group for their well-organized project management and timely delivery. One client noted they were 'ahead of schedule' and appreciated the team's responsiveness and kindness. Another highlighted PCA's thoroughness and organization, emphasizing that the workflow was easy to follow and that the team was always available to address urgent issues. Overall, the sentiment reflects a strong confidence in PCA's ability to manage projects effectively.

Managed IT Services for K-12 School

5.0 Apr 1, 2024

They're actually ahead of schedule. The other projects are just getting started. The staff is very kind and working on getting our projects going right away.
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Managed IT Services for Private Equity Group

5.0 Feb 23, 2023

The workflow was very easy to follow through with and as a result, we fully understood what was to be expected along with pricing packages. I find that PCA is very organized and always follows through with any questions I have.
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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (6) $200,000 to $999,999 (3) $50,000 to $199,999 (2) $10,000,000 + (1)

What Clients Have Said
Client feedback on PCA Technology Group's pricing highlights a consistent sentiment of good value for money. Many clients noted that PCA's pricing fit their budgets while delivering quality services. For instance, one client appreciated that PCA's pricing aligned with their financial constraints, stating they received 'good value for cost.' Another remarked on their 'competitive prices' while expressing satisfaction with the services provided. Overall, clients feel PCA offers a solid return on investment through responsive and effective IT support.
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Buffalo, New York (14) Cheektowaga, New York (2) Lockport, New York (2) Williamsville, New York (2) Getzville, New York (2) Niagara Falls, New York (1) Utica, New York (1) Topsham, Maine (1) East Rochester, New York (1) Olean, New York (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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16 of 17 Rochester-based reviews are 5 stars

$200,000 – $999,999 avg. project cost for IT Managed Services services in Rochester

IT Managed Services project highlight

Managed IT Services for Nonprofit Organization
5.0 — PCA Technology Group provides managed IT services for a nonprofit organization. They are tasked with managing the client's IT needs, remote help desk services, cybersecurity training, and data Read more
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SynchroNet

5.0 5 reviews
Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet Industries Inc. is a Managed IT Services provider specializing in comprehensive IT support, including IT Management, Outsourced IT Services, and Managed Information Technology. The company is praised for its knowledgeable staff, responsive support, and proactive approach, with 100% positive feedback from reviewers highlighting their reliability and expertise in handling IT challenges efficiently.

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Reviews mention Accommodating
Clients have consistently praised SynchroNet Industries Inc. for their accommodating approach, highlighting their willingness to adapt to client preferences rather than imposing standard solutions. One client noted, "There's good dialogue and a willingness to accommodate our preferences," reflecting a positive sentiment towards their responsiveness and communication. Additionally, the use of plain language and thorough follow-ups further underscores their commitment to meeting client needs effectively.

IT Services for Retirement Plan Consulting Firm

5.0 Sep 2, 2021

There's good dialogue and a willingness to accommodate our preferences over a cram-down of a canned package. Thorough explanations about what and why have occurred and continue.
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Buffalo, New York (2) West Seneca, New York (1) East Aurora, New York (1) Buffalo, Texas (1)

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4 of 4 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

IT Managed Services project highlight

IT Support for Chamber of Commerce
5.0 — SynchroNet Industries Inc. provided IT support for a chamber of commerce. They also offered ad hoc assistance such as troubleshooting problems on email, scanning, cellphone usage, and Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

East Aurora-based dental practices praise SynchroNet for comprehensive IT support, including network upgrades and cybersecurity, with seamless workflows and proactive solutions. Their knowledgeable team consistently delivers reliable, permanent fixes, making them a trusted partner for complex healthcare technology needs.
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a software development company offering solutions including project management, software development, and eCommerce management. Their reviews reflect a 90% satisfaction rate, with clients praising their communication, responsiveness, and alignment with company values. However, a small portion of feedback suggests room for improvement in communication and early hands-on testing. Overall, they are appreciated for their efficiency and value for money.

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Reviews mention Hard working
Netsmartz LLC has consistently demonstrated a strong work ethic, as highlighted by a client who praised their adaptability and commitment to resolving issues. The client noted that Netsmartz went above and beyond by declining additional payment for extra improvements, emphasizing their dedication to client satisfaction. Furthermore, their timely communication and reliability in meeting deadlines were commended, reinforcing the overall sentiment of hard work and trustworthiness throughout the engagement.

Web Dev & Marketing for Seasonal Home Rental Platform

5.0 Feb 8, 2019

Beyond that, they’ve built applications that enable me to create new memberships so I can get recurring revenues from my customers and developed a tool to help me with another consulting business of mine. They’re very adaptable and really work hard to make sure I’m happy. They’re understanding of my situation, which speaks volumes.
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Industry Experience

Netsmartz LLC has garnered positive feedback across various industries, including Construction, Information Technology, Financial Services, Telecommunications, Nonprofit, Education, Software, and Retail. Clients praised their expertise in custom software development, project management, and communication. The overall sentiment is highly favorable, highlighting their capability to deliver on time and adapt to specific industry needs, particularly in IT and e-commerce. Companies in sectors like Education and Telecommunications have reported significant improvements in operational efficiency and user experience, suggesting Netsmartz is well-suited for projects requiring robust technical solutions.
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Construction Information technology Financial services Manufacturing Telecommunications Nonprofit Education Software Design IT Services Healthcare Gaming Advertising & marketing Retail Other Industry Consumer Products Sports Wellness & Fitness Business services Real estate Energy & natural resources Transportation Consulting Pharmaceuticals

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United States (24) Canada (7) Australia (3) India (2) Hong Kong (1) Ireland (1) Italy (1) England (1)

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Review Rating from Clients

4.3/5.0

Quality

4.7

Schedule

4.7

Cost

4.2

Willing to Refer

4.7

Rochester clients highlight Netsmartz LLC’s expertise in data integration, cloud setup, and web development, emphasizing their high-quality deliverables and proactive approach. Their work on analytics infrastructure and custom platforms has significantly enhanced clients’ operational capabilities.
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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider specializing in IT support, security, and management for various industries. They are praised for their exceptional communication, responsiveness, and reliable service delivery, with 100% of reviews highlighting timely project management and effective IT solutions. Clients consistently commend their strategic guidance and personalized support, underscoring their commitment to maintaining secure and efficient IT environments.

See all 4 projects

4 of 4 reviews are 5 stars

4 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, clients have consistently praised LMT Technology Solutions for their exceptional communication, responsiveness, and reliability. Notably, a Director of Operations highlighted their proactive approach and ability to meet deadlines, while an IT Manager emphasized the reduction in IT issues due to their disciplined processes. Clients appreciate the hands-on attention and respect shown, regardless of company size. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

LMT Technology Solutions has demonstrated strong expertise in the Legal and Non-profit sectors, delivering reliable IT support and security solutions. In the Legal industry, feedback highlights their responsiveness and ability to reduce IT issues significantly. Meanwhile, clients in the Non-profit sector praised their hands-on approach and effective communication. Overall, the sentiment across these industries is highly positive, indicating that LMT's strengths in IT management and customer service make them a suitable partner for organizations seeking dependable IT solutions.
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Select Industry to see insights

Legal Non-profit

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Brighton, New York (1) Rochester, New York (1) Fairport, New York (1) Pittsford, New York (1)

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4 of 4 Rochester-based reviews are 5 stars

4 Rochester-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Cloud Consulting & SI for Law Firm
5.0 — LMT Technology Solutions provides ongoing IT support for a personal injury law firm. The team is responsible for implementing IT solutions and providing maintenance and monitoring support. Read more
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Featured

What are Featured Providers?
Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

See all 4 projects
Reviews mention Timely
Overall sentiment regarding timeliness at Integritek Holdings is highly positive. Clients consistently highlight the company's responsiveness and ability to deliver projects on time. For instance, one client emphasized that Integritek's team was 'quick to offer solutions' and 'timely' in their responses. Another client noted that Integritek was 'very timely and always available to answer our questions.' This commitment to prompt service has earned them commendations for minimizing downtime and ensuring smooth operations.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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Cloud Consulting & IT Services for Grant Oversight Company

5.0 Sep 11, 2023

They were very timely and always available to answer our questions.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Select Industry to see insights

Other Industry Nonprofit Government

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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Vertical IT Solutions

4.9 31 reviews
Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Rochester, NY

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a managed IT services provider specializing in comprehensive IT support services, including cybersecurity, network monitoring, and IT management. Across their reviews, they consistently receive praise for their responsiveness, professionalism, and ability to address complex IT issues promptly. Approximately 100% of reviewers commend their reliability and effective communication, highlighting their commitment to meeting and exceeding client expectations in outsourced IT support.

See all 31 projects
Reviews mention Proactive
Clients have consistently praised Vertical IT Solutions for their proactive approach and timely responses. One client highlighted the exemplary communication of their Tier 1 Support Technician, Duke, noting his quick follow-ups and proactive attitude. The overall sentiment reflects a strong appreciation for the company's ability to address IT needs efficiently and proactively, contributing to a positive working relationship and building trust among clients.

Managed IT Services for University

4.5 Aug 1, 2024

Duke (Tier 1 Support Technician) is very good at following up quickly whenever he needs more information, usually within a couple of minutes. He's also great at reaching out to ask for a meeting whenever we need to get things resolved. Therefore, I'm never wondering if he's making a headway in our case. He also does a fantastic job of communicating, being present, and being proactive.
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12 of 16 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
Read 16 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients of Vertical IT Solutions consistently highlight the company's excellent value for money, often noting that their pricing fits within budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized that their investment led to significant improvements in efficiency and response times. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, making Vertical IT Solutions a reliable choice for IT management.
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View projects from:

Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

ComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Rochester, NY

3500 Winton Place
Rochester, NY 14623
31 - 40

+1 (585) 758-7100

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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Cyberware Security, LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

60% Cybersecurity

Cyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Webster, NY

1130 Crosspointe Lane, #1B
Webster, NY 14580
2 - 5

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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Pittsford, NY

656 Kreag Road
Pittsford, NY 14534
31 - 40

(585) 460-8844

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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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Rochester, NY

740 Driving Park Ave, Suite A2,
Rochester, NY 14613
2 - 5

585.697.0649

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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Cheektowaga, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. Their midsize team is headquartered in Cheektowaga, New York. Their services include IT staff augmentation and IT managed
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
1

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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Pittsford, NY

1150-J Pittsford-Victor Road,
Pittsford, NY 14534

585.296.8880

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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Top IT Managed Service Providers in Rochester

List of the Top Rochester IT MSPs

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Bit by Bit Computer Consultants is very responsive

Reviews mention Trustworthy

Mobile App Design & Dev for Employee Wellness & Fitness Co

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Corporate Technologies is very responsive

Reviews mention Accommodating

Server Maintenance and Security for Public School

Cybersecurity & IT Managed Services for Water Filtration Co

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Cybersecurity, Cloud & Managed IT Services for Factoring Co

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Integris is very responsive

Reviews mention Exceptional performance

Custom ERP Consulting for Electronic Payment Company

Reviewed 3 times in the past 6 months

Industry Experience

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Net at Work LLC is very responsive

Cybersecurity, Cloud & Managed IT Services for Factoring Co

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Integris is very responsive

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Reviewed 1 time in the past 6 months

Managed IT Services for Seafood Company

Industry Experience

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Reviews mention Helpful

Cybersecurity Compliance for Tabletop Signage Manufacturer

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Managed IT Services for Battery R&D Company

Reviews mention Well-organized projects

Managed IT Services for K-12 School

Managed IT Services for Private Equity Group

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Nonprofit Organization

Reviews mention Accommodating

IT Services for Retirement Plan Consulting Firm

IT Support for Chamber of Commerce

Reviews mention Hard working

Web Dev & Marketing for Seasonal Home Rental Platform

Industry Experience

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Reviewed 4 times in the past 6 months

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Cloud Consulting & SI for Law Firm

Reviews mention Timely

IT Managed Services for Memorial Park & Mortuary

Cloud Consulting & IT Services for Grant Oversight Company

Cybersecurity & Managed IT Services for Employment Nonprofit

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Reviews mention Proactive

Managed IT Services for University

Cloud Consulting & SI for Steel Products Manufacturer