Which industries do Rochester IT managed service firms serve?

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as: Healthcare and life sciences (UR Medicine, regional clinics) Manufacturing and advanced optics Financial services and credit unions Higher education institutions Nonprofits and municipal agencies Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

How do I choose the right IT managed service agency in Rochester?

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services. Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports. Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling. Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times. Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance. Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

What are red flags when hiring a managed service firm in Rochester?

No documented SLA or vague “as needed” support promises Reliance on out-of-state subcontractors for every on-site task Pushy long-term contracts without a 90-day exit clause Lack of cybersecurity framework (no NIST, CIS, or ISO alignment) Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Home Managed Service Providers United States Rochester

Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.

Ratings Updated: August 5, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
designDATA

5.0 16 reviews

Verified

$5,000+

$100 - $149 / hr

50 - 249

Serves Rochester, NY

Services provided

50% IT Managed Services

20% Cybersecurity

10% AI Consulting +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

designDATA is a Managed IT Services provider offering comprehensive IT management, IT support services, and outsourced IT solutions. The reviews highlight their exceptional customer service, seamless project management, and effective IT training programs. Approximately 80% of reviewers emphasize their responsiveness and tailored solutions. Clients praise their ability to enhance productivity and security, with an impressive reduction in IT-related disruptions and notable improvements in cybersecurity awareness.

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Reviews mention Proactive
Clients consistently highlight designDATA's proactive approach, noting their ability to keep organizations informed and equipped with necessary technological updates. One client emphasized their commitment to adapting to current trends and providing timely solutions, stating, 'They’re proactive and they keep us to speed with what we need to do.' Another client praised their thorough planning during office relocations, ensuring a seamless transition. Overall, sentiment regarding their proactive service is overwhelmingly positive.

IT Services for Insurance Agency

5.0 Feb 18, 2022

They’re proactive and they keep us to speed with what we need to do, so I can’t think of anything they could improve on.
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IT Services for Adhesive Manufacturer

5.0 Feb 1, 2022

Their willingness to communicate and work with us when we need assistance as well as their professional team recommending new services and programs to help keep our IT systems secure and updated has been impressive.
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IT Services & Training for Marketing Company

5.0 Feb 13, 2025

Luis and Scott have been incredible trainers—always receptive to feedback and continuously improving the program to provide even more value. They don’t just deliver cookie-cutter training; they take the time to understand our needs and build custom sessions (2 per year) that are not only relevant today but will also serve as a long-term resource for staff onboarding. We receive a monthly training calendar via email at the beginning of each month and then weekly reminders for the upcoming session that week. Every training session is delivered on time, and it's live and interactive to give us the opportunity to ask questions and really learn hands-on. They’re also proactive in updating content to keep up with evolving technology (like using AI tools) and cybersecurity threats. Their responsiveness and commitment to making sure our team truly benefits from the training set them apart.
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8 of 9 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services & Training for Marketing Company
5.0 — designDATA provided IT training for a marketing company. The team provided cybersecurity awareness and Microsoft 365 training, giving the client access to over 200 videos. designDATA also offered AI Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4) $200,000 to $999,999 (4) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.
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United States (13) Canada (1)

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CETech

5.0 6 reviews

Verified

$10,000+

$150 - $199 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

CETech is a Managed IT Services provider that excels in offering IT management, support, and cybersecurity solutions. Across their reviews, 100% of clients commend their proactive management, responsiveness, and tailored solutions. Clients also appreciate their ability to maintain IT infrastructure, manage IT security, and ensure operational efficiency, with multiple reviews highlighting their excellent communication and problem-solving capabilities.

See all 6 projects

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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5 of 5 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Local clients praise CETech for their expertise in cybersecurity, infrastructure upgrades, and cloud migrations, delivering reliable, timely support across diverse projects. They emphasize CETech's proactive management, responsiveness, and ability to handle complex, multi-faceted IT needs with a strong customer focus.
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Featured

What are Featured Providers?
Net at Work LLC

4.8 9 reviews

Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.

See all 9 projects
Reviews mention Communicative
Clients have consistently highlighted Net at Work LLC's strong communication skills throughout their projects. One reviewer noted that the company 'always communicated thoroughly through tickets and team meetings,' demonstrating a commitment to keeping clients informed. Overall, the sentiment regarding their communicative approach is very positive, with clients appreciating the clarity and responsiveness provided during the project lifecycle.

IT Managed Services for Wholesale Food Distributor

4.5 Oct 7, 2025

Yes, Net at Work LLC always communicated thoroughly through tickets and teams meetings. Their primary form of communication was through virtual meetings, which ensured that all project details were aligned and understood. This level of communication was integral to the project's success.
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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
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Consumer Products Transportation Food & Beverage Manufacturing Other industries

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.
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Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Integris

4.9 93 reviews

Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Rochester, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.

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Reviews mention Great team
Integris consistently receives high praise for its exceptional team, characterized by their dedication and effective communication. Clients highlight that the team goes above and beyond expectations, ensuring timely delivery and excellent support. Notably, one client remarked, 'Integris' team is great, and we don't have any issues with them,' while another stated, 'They always treat us like we're very important.' Overall, the sentiment is overwhelmingly positive, emphasizing the team's commitment to client needs and satisfaction.

Managed IT Services for Economic Consulting Firm

5.0 Feb 21, 2023

Integris is professional and organized, and they communicate extremely well. They’re great collaborators who stay on top of everything. They think of things we normally wouldn’t even consider, so I’m very satisfied.
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IT Managed Service for Social Services Nonprofit

4.5 Mar 13, 2018

Everyone we come into contact with is really pleasant, seems to have a great attitude, and are focused on making sure we're satisfied.
Read Full Review

Cybersecurity, Cloud & Managed IT Services for Factoring Co

5.0 Aug 1, 2025

Integris' team is great, and we don't have any issues with them. The team goes above and beyond our expectations. Integris delivers work on time and communicates well.
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Managed IT Services for Real Estate & Vacation Rental Co

4.0 Feb 23, 2023

I have a wonderful representative from Integris — she’s amazing. Moreover, the support technicians are terrific; they’re patient and know when to escalate. My realtors and staff all work with them well.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a strong overall sentiment towards Integris, highlighting their high-quality team and responsive service. A former CFO noted their proactive communication and effective management of cybersecurity, stating, "I always feel we’re getting appropriate, state-of-the-art attention to the infrastructure." Clients appreciate the depth of expertise across the team, with one remarking, "It’s unusual to find a team where everyone is high-quality." No significant areas for improvement were identified, reinforcing a positive client experience.
Read 1 Recent Review

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) $1,000,000 to $9,999,999 (4) Less than $10,000 (1)

What Clients Have Said
Integris is perceived as providing good value for money, with clients noting their responsive support and comprehensive IT services. One client highlighted a 20% cost saving compared to maintaining an in-house team, while another emphasized the quality of service justifying higher expenses. Clients appreciated the proactive approach to problem-solving, though some noted occasional delays in responsiveness. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Integris's offerings.
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United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Corporate Technologies

4.7 12 reviews

Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.

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Reviews mention Team players
Corporate Technologies is consistently recognized as a team player, demonstrating a remarkable commitment to partnership and collaboration. Clients have praised their proactive communication and hands-on approach, noting that they go above and beyond to support organizational missions. One client highlighted their presence during critical events, emphasizing their reliability and responsiveness. Overall, the sentiment is overwhelmingly positive, with clients appreciating their genuine investment in community initiatives and the seamless integration of their services into client operations.

IT Managed Services for Medical Foundation

4.5 Oct 16, 2025

What stands out most about Corporate Technologies is the level of partnership and commitment they bring to our organization. They don’t operate like a typical vendor—they consistently go above and beyond to support our mission. When issues arise, they never hesitate to come onsite and work hands-on with our team, ensuring problems are solved efficiently and with care. What truly sets them apart is their willingness to invest in our community impact; they volunteer their staff and resources to support major nonprofit events like Giving Hearts Day, demonstrating that they believe in our work as much as we do.
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6 of 12 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Corporate Technologies for their competitive pricing and excellent value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support, as noted by a client who appreciated the 'good value for cost.' Another client emphasized their responsiveness and efficiency, stating that Corporate Technologies resolves issues quickly and effectively, further reinforcing the sentiment that their investment yields substantial returns in operational efficiency.
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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Integris

4.9 93 reviews

Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Fairport, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.

See all 93 projects
Reviews mention Great team
Integris consistently receives high praise for its exceptional team, characterized by their dedication and effective communication. Clients highlight that the team goes above and beyond expectations, ensuring timely delivery and excellent support. Notably, one client remarked, 'Integris' team is great, and we don't have any issues with them,' while another stated, 'They always treat us like we're very important.' Overall, the sentiment is overwhelmingly positive, emphasizing the team's commitment to client needs and satisfaction.

Managed IT Services for Economic Consulting Firm

5.0 Feb 21, 2023

Integris is professional and organized, and they communicate extremely well. They’re great collaborators who stay on top of everything. They think of things we normally wouldn’t even consider, so I’m very satisfied.
Read Full Review

IT Managed Service for Social Services Nonprofit

4.5 Mar 13, 2018

Everyone we come into contact with is really pleasant, seems to have a great attitude, and are focused on making sure we're satisfied.
Read Full Review

Cybersecurity, Cloud & Managed IT Services for Factoring Co

5.0 Aug 1, 2025

Integris' team is great, and we don't have any issues with them. The team goes above and beyond our expectations. Integris delivers work on time and communicates well.
Read Full Review

Managed IT Services for Real Estate & Vacation Rental Co

4.0 Feb 23, 2023

I have a wonderful representative from Integris — she’s amazing. Moreover, the support technicians are terrific; they’re patient and know when to escalate. My realtors and staff all work with them well.
Read Full Review

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a strong overall sentiment towards Integris, highlighting their high-quality team and responsive service. A former CFO noted their proactive communication and effective management of cybersecurity, stating, "I always feel we’re getting appropriate, state-of-the-art attention to the infrastructure." Clients appreciate the depth of expertise across the team, with one remarking, "It’s unusual to find a team where everyone is high-quality." No significant areas for improvement were identified, reinforcing a positive client experience.
Read 1 Recent Review

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) $1,000,000 to $9,999,999 (4) Less than $10,000 (1)

What Clients Have Said
Integris is perceived as providing good value for money, with clients noting their responsive support and comprehensive IT services. One client highlighted a 20% cost saving compared to maintaining an in-house team, while another emphasized the quality of service justifying higher expenses. Clients appreciated the proactive approach to problem-solving, though some noted occasional delays in responsiveness. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Integris's offerings.
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United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Net at Work LLC

4.8 9 reviews

Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.

See all 9 projects
Reviews mention Communicative
Clients have consistently highlighted Net at Work LLC's strong communication skills throughout their projects. One reviewer noted that the company 'always communicated thoroughly through tickets and team meetings,' demonstrating a commitment to keeping clients informed. Overall, the sentiment regarding their communicative approach is very positive, with clients appreciating the clarity and responsiveness provided during the project lifecycle.

IT Managed Services for Wholesale Food Distributor

4.5 Oct 7, 2025

Yes, Net at Work LLC always communicated thoroughly through tickets and teams meetings. Their primary form of communication was through virtual meetings, which ensured that all project details were aligned and understood. This level of communication was integral to the project's success.
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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
Read All Reviews

Select Industry to see insights

Consumer Products Transportation Food & Beverage Manufacturing Other industries

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.
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Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Featured

What are Featured Providers?
TPx Communications

4.3 72 reviews

Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider specializing in IT Support Services, network security, and communication systems. Across numerous reviews, 87% highlight their exceptional service delivery and cost-effectiveness. Clients commend their responsiveness and expertise, with 75% mentioning the firm's ability to reduce operational costs and improve system uptime.

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Reviews mention Exceeds expectations
TPx Communications consistently exceeds client expectations, as evidenced by feedback highlighting their exceptional responsiveness and expertise. Clients praised their ability to identify cost-saving opportunities and enhance network security, with one COO noting the invaluable support during an IT transition. Another client emphasized the remarkable customer service, citing quick consultations and proactive solutions. Overall, TPx is regarded as a trusted partner, providing comprehensive services that streamline operations and deliver measurable results.

Internet Consulting Services for Cannabis Products Company

5.0 Apr 4, 2023

TPx’s consulting services have been nothing but miraculous; they’ve been excellent. Although the current solution hasn’t been implemented yet, TPx’s services have been wonderful overall. We haven’t experienced any downtime whatsoever, so their services have exceeded my expectations.
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Internet Consulting Services for Cannabis Products Company

5.0 Apr 4, 2023

Additionally, Christine has gone the extra mile by coordinating with our team and providing an architect to get the work done. I can’t say enough good things about TPx and how amazing their service is.
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Cybersecurity & IT Managed Services for Water Filtration Co

5.0 Jan 16, 2025

TPx absolutely delivered on our needs. The timelines may have changed, but it was due to the increased knowledge and change in decisions throughout the process to ensure we got MORE than what we expected and needed. TPx secures multiple project managers for each area of the project to ensure that each goal is met as efficiently as possible. If road bumps occurred, they were handled with professionalism and the end result was always better than we anticipated.
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Industry Experience

TPx Communications has received positive feedback across various industries, including healthcare, education, and retail. Clients praised their expertise in cybersecurity, voice over IP services, and network management. In healthcare, they improved phone systems and cyber safety; in education, they enhanced network functionality and security protocols. Overall sentiment indicates a strong reputation for responsiveness and value, making them a solid choice for organizations in healthcare, education, non-profits, and retail seeking reliable IT solutions.
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Select Industry to see insights

Business services Telecommunications Home Services Food & Beverages Medical Non-profit Nonprofit Transportation Government Utilities Software Construction Real estate Other Industry Financial services Legal Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on TPx Communications indicates a strong overall sentiment regarding their cost-effectiveness and value for money. Many clients highlighted that TPx provided good value for the cost, with specific mentions of significant cost savings through streamlined services and effective solutions. One client noted, "TPx worked around our busy schedules and identified cost-saving opportunities throughout the process," while another appreciated that their pricing fit their budget. Overall, TPx is seen as a reliable partner that delivers quality services without compromising on affordability.
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View projects from:

United States (61) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.

See all 1 projects

Industry Experience

Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.
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Datalink Networks Inc.

5.0 3 reviews

Premier Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Rochester, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.

See all 3 projects
Reviews mention Proactive
Datalink Networks Inc. has received positive feedback regarding their proactive approach to client engagement. Clients highlighted their ability to share insights on emerging technologies and provide rapid responses in critical situations. One client noted, 'Their proactive support and resourcefulness have played a key role in helping our company grow and adapt.' Overall, the sentiment reflects a strong appreciation for their dependable service and commitment to enhancing business operations.

Managed IT Services for Seafood Company

5.0 Aug 20, 2025

Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail. I’ve been consistently impressed by Datalink Networks Inc.’s commitment to delivering exceptional service. Their proactive support and resourcefulness have played a key role in helping our company grow and adapt.
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3 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.
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Netrio (formerly PCA Technology Group)

4.9 54 reviews

Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

Netrio (formerly PCA Technology Group) is an IT Managed Services provider specializing in outsourced IT support, cybersecurity, and network management. Reviews highlight their professionalism, with 100% positive feedback on their responsiveness and ability to deliver projects on time. Clients commend their personalized service and attention to detail, with 80% mentioning satisfaction with their IT management and security solutions.

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Industry Experience

Netrio (formerly PCA Technology Group) has demonstrated expertise across diverse industries, including Education, Financial Services, Non-Profit, Automotive, Medical, Manufacturing, Energy, and Business Services. Clients commend their proactive IT management, cybersecurity measures, and network optimization, highlighting their responsive communication and dedication to client satisfaction. Overall sentiment is highly positive, with consistent praise for their ability to align technology solutions with specific industry needs and ensure operational efficiency.
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Education Non-profit Automotive Construction Nonprofit Human Resources Medical Energy & natural resources Business services Logistics & Supply Chain Transportation Retail Other Industry Consulting Healthcare Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (6) $200,000 to $999,999 (3) $50,000 to $199,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise PCA Technology Group for their competitive pricing and excellent value for money. Many reviews highlight that the company's services fit within budget constraints while delivering high-quality results. For instance, one client noted, 'Pricing fit our budget' and another mentioned, 'Good value for cost.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost and the quality of services provided.
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Buffalo, NY

303 Cayuga Road Suite 100
Buffalo, NY 14225
50 - 75

1-800-507-5770

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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Buffalo-area clients highlight PCA's expertise in cybersecurity, infrastructure upgrades, and software integration. They value PCA's proactive communication, quick response times, and tailored solutions that improve operational efficiency and data security for diverse organizations.
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SynchroNet

5.0 5 reviews

Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet is a Managed IT Services provider specializing in comprehensive IT Management and Support Services. The company consistently receives praise for its knowledgeable and responsive team, with 100% of reviews highlighting their prompt service and proactive problem-solving. Clients appreciate their effective communication and ability to deliver reliable solutions, as reflected in the absence of any negative feedback across reviews.

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend SynchroNet Industries Inc. for their exceptional value and cost-effectiveness. One client noted a monthly expenditure of $2,600, stating they had never experienced downtime and regarded SynchroNet as the best IT provider after engaging with three others. Another highlighted the proactive nature of their services, which saved them significant costs on server issues. Overall, feedback reflects strong satisfaction with pricing relative to the quality of service provided.
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Buffalo, New York (2) West Seneca, New York (1) East Aurora, New York (1) Buffalo, Texas (1)

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4 of 4 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

IT Support for Chamber of Commerce
5.0 — SynchroNet Industries Inc. provided IT support for a chamber of commerce. They also offered ad hoc assistance such as troubleshooting problems on email, scanning, cellphone usage, and Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in New York commend SynchroNet for their comprehensive IT services, including disaster recovery, network management, and hardware upgrades. They appreciate the company's transparent explanations, proactive approach, and the ability to deliver measurable improvements with minimal downtime.
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a software development company offering a wide range of IT services, including eCommerce solutions, custom software development, and database management. With an emphasis on clear communication and timely delivery, 90% of reviews highlight their responsiveness and project management skills. While some feedback suggests room for improvement in communication clarity, the overall sentiment remains positive, underscoring their commitment to meeting client needs and delivering value.

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Reviews mention Unique expertise
Netsmartz LLC's unique expertise in Magento development has garnered positive feedback from clients. One client noted their ability to deliver a flexible and secure e-commerce platform, emphasizing their Magento expertise and the pleasure of collaboration. Another client praised their depth of talent, highlighting their capability to handle bespoke requests effectively. Overall, clients express high satisfaction, indicating that Netsmartz consistently meets and exceeds expectations in specialized e-commerce projects.

Magento Development for Educational Publishing Company

5.0 Feb 2, 2022

They're a pleasure to work with. We felt like we had worked together for years right from the beginning. We relied on their Magento expertise and they delivered. We have continued to work together since launch.
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Magento Development for Digital Consulting Firm

5.0 May 25, 2018

The depth of available talent meant there was no task this firm could not complete for us. They were especially adept at delivering bespoke and custom aspects of our requests. I firmly believe that as Netsmartz grows, they will have the ability to deliver with ease any project related to e-commerce.
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Industry Experience

Netsmartz LLC has garnered positive feedback across various industries, including Information Technology, Financial Services, Telecommunications, Education, and Retail. Clients praised their expertise in software development, project management, and responsiveness. In the IT sector, they excelled in custom solutions and upgrades, while in Education, they successfully transitioned legacy systems to modern platforms. Overall sentiment reflects strong satisfaction, particularly in delivering tailored solutions, timely support, and effective communication, making them a suitable partner for clients in need of development services across multiple sectors.
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Construction Financial services Manufacturing Telecommunications Nonprofit Education Design IT Services Healthcare Gaming Advertising & marketing Other Industry Consumer Products Sports Wellness & Fitness Business services Energy & natural resources Transportation Consulting Pharmaceuticals Software Retail Real estate Information technology

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (10) $50,000 to $199,999 (10) $200,000 to $999,999 (6)

What Clients Have Said
Netsmartz LLC consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients commend the company's pricing as fitting their budgets while still delivering high-quality work. For instance, one client noted they chose Netsmartz for their 'good value for cost,' while another highlighted their competitive pricing compared to North American providers. Overall, sentiment is favorable, with many clients expressing satisfaction with the balance of cost and quality in Netsmartz's services.
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Review Rating from Clients

4.3/5.0

Quality

4.7

Schedule

4.7

Cost

4.2

Willing to Refer

4.7

Rochester-area clients praise Netsmartz LLC for their expertise in data infrastructure, analytics, and Power BI integration, emphasizing high-quality deliverables and flexibility in complex projects that improve daily operations.
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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider specializing in IT support and IT management, offering outsourced IT services to diverse clients. They are praised for their responsive communication and dependable service, with 100% of reviews highlighting their effective project management and excellent support. Clients appreciate their proactive approach and value for cost, with no significant areas for improvement noted.

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Industry Experience

LMT Technology Solutions has demonstrated strong expertise in the Legal and Non-profit sectors, delivering reliable IT support and security solutions. In the Legal industry, feedback highlights their responsiveness and ability to reduce IT issues significantly. Meanwhile, clients in the Non-profit sector praised their hands-on approach and effective communication. Overall, the sentiment across these industries is highly positive, indicating that LMT's strengths in IT management and customer service make them a suitable partner for organizations seeking dependable IT solutions.
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Legal Non-profit

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight LMT Technology Solutions' competitive pricing and strong value for money. For instance, a VP noted that their pricing fit the budget while providing good value for the cost. Another client emphasized their excellent support and service, reiterating that they were treated with respect akin to larger clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, reinforcing LMT's reputation as a reliable IT partner.
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4 of 4 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Cloud Consulting & SI for Law Firm
5.0 — LMT Technology Solutions provides ongoing IT support for a personal injury law firm. The team is responsible for implementing IT solutions and providing maintenance and monitoring support. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in the area highlight LMT Technology Solutions' expertise in handling complex IT needs, from cybersecurity to system upgrades, with a focus on building trust through clear communication and personalized service. Their dependable support ensures stable, secure technology environments.
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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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Featured

What are Featured Providers?
Emergent Software

4.9 35 reviews

Premier Verified

$25,000+

$150 - $199 / hr

50 - 249

Serves Rochester, NY

Services provided

10% IT Managed Services

12% AI Consulting

12% BI & Big Data Consulting & SI +6 services

12% Cloud Consulting & SI

12% Custom Software Development

12% Cybersecurity

10% Application Management & Support

10% Other IT Consulting and SI

10% Web Development

Emergent Software is a managed IT services provider specializing in IT management, support, and SQL Server environments, with a strong focus on Microsoft Azure and cloud-based solutions. Across reviews, 100% of clients praise their project management and technical expertise, highlighting their ability to deliver on time and within budget. They excel at adapting to client needs and ensuring effective communication, with several clients appreciating their proactive problem-solving and personalized approach.

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Reviews mention Communicative
Emergent Software consistently receives positive feedback regarding their communication skills. Clients commend their responsiveness and ability to adapt communication styles to meet project needs, as highlighted by one client who noted, "Emergent Software adapted themselves to our needs." Another client emphasized their excellent communication practices, stating, "Their communication's good." Overall, the sentiment reflects confidence in Emergent Software's communicative approach, with clients feeling well-informed and engaged throughout the project lifecycle.

Database Migration for Manufacturing Solutions Company

5.0 Dec 12, 2022

The engagement has been flawless. They have a link to schedule meetings with the developer; we can see his schedule and work when it’s convenient for us. Overall, the communication has been excellent. We use Zoom for all of our calls.
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Cloud Migration & IT Services for Small Community Bank

5.0 Sep 9, 2022

They always meet our deadlines and make the process easy for us to understand. They’re also highly communicative; we typically interact through Teams, email, and phone.
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Development for Gardening Service

5.0 Nov 30, 2020

They communicated well and met all of our deadlines. They’re very quick to respond and easy to reach.
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Database Dev & Support for Damage Recovery Company

4.5 Jun 4, 2020

Our database manager meets with them weekly to discuss their progress on projects and other tickets such as maintenance. Their communication’s good.
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Web Development & CMS Training for Nonprofit Institute

5.0 Apr 9, 2019

They were very responsive, stuck to timelines, and were very communicative and collaborative throughout the project. We had some in-person meetings, which we found to be productive and efficient.
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3 of 5 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Migration & IT Services for Small Community Bank
5.0 — Emergent Software provides cloud-based services for a small community bank. Their work includes cloud migration, managed IT services, Microsoft 365 and Azure-based software integration. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (17) $200,000 to $999,999 (8) $10,000 to $49,000 (4)

What Clients Have Said
Emergent Software is frequently recognized for delivering high-quality work at competitive prices, providing substantial value for money. Clients have reported investments ranging from $20,000 to over $1 million, with many expressing satisfaction with the outcomes. For instance, one client noted a $285,000 investment yielded significant returns through enhanced operational efficiency. Overall sentiment reflects a strong appreciation for the company's transparency, responsiveness, and ability to meet project requirements efficiently, making it a worthwhile investment for clients.
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More responsive than most other service providers

Emergent Software is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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LayerCake Technologies

5.0 17 reviews

Verified

$5,000+

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

70% IT Managed Services

15% Cybersecurity

15% IT Strategy Consulting

LayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.

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Industry Experience

LayerCake Technologies has demonstrated strong expertise across various industries, including Medical, Financial Services, Real Estate, and Legal. Clients consistently praise their attentive service, effective project management, and ability to deliver seamless IT solutions. The Medical sector appreciates their smooth IT transitions, while Financial Services clients value their robust compliance and security measures. In Real Estate, their responsive support contributes to operational success, and Legal clients highlight their proactive maintenance and thorough understanding of industry needs. Overall, LayerCake is highly recommended for clients in these sectors seeking reliable IT partnerships.
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Medical Financial services Other industries Real estate Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $200,000 to $999,999 (3) $50,000 to $199,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.
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More responsive than most other service providers

LayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Phoenix, Arizona (8) Scottsdale, Arizona (5) Tempe, Arizona (2) Sacramento, California (1) Mesa, Arizona (1)

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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Interlink Cloud Advisors, Inc. as a strategic partner that excels in Microsoft cloud projects. A CIO from a law firm noted their strong project management and timely delivery, emphasizing their ability to provide actionable guidance aligned with business goals. Clients appreciate the consolidation of resources and improved system reliability, achieving significant cost savings. However, there is a call for a shift towards a continuous advisory model to maintain expertise as environments evolve.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.
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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

ComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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What are Featured Providers?
Integritek Managed IT Services

4.9 4 reviews

Verified

Undisclosed

$100 - $149 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Timely
Overall sentiment regarding timeliness at Integritek Holdings is highly positive. Clients consistently highlight the company's responsiveness and ability to deliver projects on time. For instance, one client emphasized that Integritek's team was 'quick to offer solutions' and 'timely' in their responses. Another client noted that Integritek was 'very timely and always available to answer our questions.' This commitment to prompt service has earned them commendations for minimizing downtime and ensuring smooth operations.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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Cloud Consulting & IT Services for Grant Oversight Company

5.0 Sep 11, 2023

They were very timely and always available to answer our questions.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Other Industry Nonprofit Government

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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Vertical IT Solutions

4.9 31 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Rochester, NY

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.

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Reviews mention Reliable
Clients consistently commend Vertical IT Solutions for their reliability, noting their promptness and efficiency in addressing IT needs. One client highlighted their immediate response to system downtimes and praised the professionalism of the team. They are recognized for their effective communication and project management, with tools that enhance collaboration. Overall, the sentiment reflects a strong trust in Vertical IT Solutions as a dependable partner for IT support.

IT Services for Religious Organization

5.0 Mar 17, 2023

Vertical Computers’ work has been instrumental in increasing our internet’s speed and efficiency. Moreover, if our systems go down, Vertical Computers’ team fixes them immediately. Vertical Computers is very prompt and punctual. Regarding tools and communication, we use Microsoft Teams, Zoom, email, and a ticketing system — they’re very quick to get back to us. Overall, Tim and Steven are phenomenal in managing the project and helping us go forward with our plans. Vertical Computers has a reliable and professional team with good systems and tools, making them a great provider.
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12 of 16 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Industry Experience

Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
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Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.
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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Rochester, NY

3500 Winton Place
Rochester, NY 14623
31 - 40

+1 (585) 758-7100

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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Cyberware Security, LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

60% Cybersecurity

Cyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Webster, NY

1130 Crosspointe Lane, #1B
Webster, NY 14580
2 - 5

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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Pittsford, NY

656 Kreag Road
Pittsford, NY 14534
31 - 40

(585) 460-8844

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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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Rochester, NY

740 Driving Park Ave, Suite A2,
Rochester, NY 14613
2 - 5

585.697.0649

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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. They are located in Buffalo, New York and have midsize team. They provide IT staff augmentation and IT managed services.
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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
1

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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Pittsford, NY

1150-J Pittsford-Victor Road,
Pittsford, NY 14534

585.296.8880

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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

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