Top IT Managed Service Providers in Rochester
Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.
Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.
Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.
6 Leaders 15 Contenders
45 Companies
List of the Top Rochester IT MSPs
Sponsored
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr50 - 249Serves Rochester, NYServices provided
50% IT Managed Services25% Custom Software Development25% CybersecuritySee all 54 projectsBit by Bit Computer Consultants is a reputable provider of Managed IT Services, specializing in outsourced IT support and cybersecurity across various sectors. Their clients consistently praise the company for its rapid ticket resolution and effective project management. With a strong focus on communication and customer satisfaction, Bit by Bit Computer Consultants receives overwhelmingly positive feedback, with over 90% of reviews highlighting their reliability and professional approach to IT management and support services.
0 of 1 reviews is 5 stars1 new review for IT Managed Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Bit by Bit Computer Consultants indicate a highly positive sentiment among clients. One client noted improved ticket resolution and effective documentation of their network, highlighting the team's impressive communication and commitment to customer satisfaction. They have successfully managed IT services, streamlined infrastructure, and expanded engagement, including cybersecurity initiatives. Clients recommend trusting their work ethic for a fruitful partnership, with one stating that the team meets expectations and is accommodating to requests.Was this helpful?
35 of 45 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 45 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Cybersecurity for Engineering Company
5.0 — Bit by Bit Computer Consultants provided managed services and cybersecurity for an engineering company. The team dove deep into the client's environment, including infrastructure, backend servers, Read moreWas this helpful?
Industry Experience
Bit by Bit Computer Consultants has received positive feedback across various industries, including automotive, legal, education, non-profit, and financial services. Clients commend their expertise in managed IT services, cybersecurity, and cloud migrations. In the automotive sector, they efficiently streamlined IT infrastructure; in legal, they modernized network systems; while in education, they improved IT support for remote operations. Overall, clients appreciate their responsiveness, communication, and ability to tailor solutions, suggesting they are well-suited for businesses needing comprehensive IT support.
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Financial services Non-profit Restaurants Environmental Services Medical Research Consulting Manufacturing Other Industry Wellness & Fitness Business services Hospitality & leisure Food & Beverages Advertising & marketing Motion Pictures & Film Design Engineering Education Automotive Nonprofit Arts, entertainment & music Construction Legal Pharmaceuticals HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchBit by Bit Computer Consultants is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Rochester, NY
Services provided
50% IT Managed Services50% CybersecuritySee all 6 projectsCETech is a Managed IT Services provider that excels in offering IT management, support, and cybersecurity solutions. Across their reviews, 100% of clients commend their proactive management, responsiveness, and tailored solutions. Clients also appreciate their ability to maintain IT infrastructure, manage IT security, and ensure operational efficiency, with multiple reviews highlighting their excellent communication and problem-solving capabilities.
Industry Experience
CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry ManufacturingWas this helpful?
5 of 5 Rochester-based reviews are 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsRochester-based IT Managed Services project highlight
Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.9
Schedule
4.9
Cost
5.0
Willing to Refer
5.0
Clients in the Rochester area highlight CETech's strong communication, expert staff, and tailored solutions that improve operational efficiency and security for small to large organizations.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr250 - 999Rochester, NYServices provided
65% IT Managed Services35% CybersecuritySee all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
Reviews mention Communicative
Clients have consistently highlighted Net at Work LLC's strong communication skills throughout their projects. One reviewer noted that the company 'always communicated thoroughly through tickets and team meetings,' demonstrating a commitment to keeping clients informed. Overall, the sentiment regarding their communicative approach is very positive, with clients appreciating the clarity and responsiveness provided during the project lifecycle.-
IT Managed Services for Wholesale Food Distributor
4.5 Oct 7, 2025Yes, Net at Work LLC always communicated thoroughly through tickets and teams meetings. Their primary form of communication was through virtual meetings, which ensured that all project details were aligned and understood. This level of communication was integral to the project's success.
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Industry Experience
Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
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Consumer Products Transportation Food & Beverage Manufacturing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 9 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
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$5,000+$150 - $199 / hr1,000 - 9,999Serves Rochester, NYServices provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
Reviews mention Collaborative
The overall sentiment regarding collaboration with Integris is highly positive. Clients appreciate the team's proactive communication and their ability to integrate seamlessly into their operations. One client highlighted the team's commitment to understanding their needs as if they were internal employees, stating, "The team takes as much pride in helping us as if they were actual employees of our company." Another client noted, "They’re great collaborators who stay on top of everything," emphasizing their effective teamwork and responsiveness.-
Managed IT Services & Support for Grocery Retail Chain
5.0 Aug 21, 2024Integris has been a good partner for us on all of our projects. They've been a great asset resource for solutions, whether they provide direct solutions for us or collaborate with third parties as a part of our team. Our voice-picking operations weren't very good before, but after Integris' intervention, everything has turned out very well. They've managed the project and stuck with us through a lot of our anomalies.
Read Full Review -
Managed IT Services for Machinery Manufacturing Company
5.0 Aug 12, 2022Integris’ project management has been great. Whenever they develop a project plan, they collaborate with us and have regular meetings throughout the project, depending on its length. At the end of each project, they create a summary and come back to us to discuss our experience and whether or not we met our objectives.
Read Full Review -
Cybersecurity Audit for Construction Management Company
5.0 May 12, 2021Domain was able to work in a tense environment that includes a reluctant IT partner. They led the way with recurring meeting and tracking sheets. They have been able to collaborate amicably and effectively with everyone to move things along.
Read Full Review -
Managed IT Services for Economic Consulting Firm
5.0 Feb 21, 2023Integris is professional and organized, and they communicate extremely well. They’re great collaborators who stay on top of everything. They think of things we normally wouldn’t even consider, so I’m very satisfied.
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Managed IT & Help Desk Services for Glass Services Company
5.0 Mar 20, 2024TechMD's team is highly proficient, and if they don't have an answer to my issue, they have a plethora of professionals who collaborate to come up with a resolution for us. The team takes as much pride in helping us as if they were actual employees of our company. I'm impressed with TechMD's ability to be receptive and understanding.
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54 of 67 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 67 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr50 - 249Serves Rochester, NYServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.
0 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend Corporate Technologies for their effective IT assistance and server management. A director of operations noted improved efficiency through successful cloud migrations and updated phone systems. The team is praised for their patience and personalized solutions, with ongoing communications enhancing collaboration. Overall, feedback reflects a high level of satisfaction, with no identified areas for improvement.Was this helpful?
6 of 12 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read moreWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverageView Packages24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.Was this helpful?
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$5,000+$150 - $199 / hr1,000 - 9,999Fairport, NY
Services provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
Reviews mention Collaborative
The overall sentiment regarding collaboration with Integris is highly positive. Clients appreciate the team's proactive communication and their ability to integrate seamlessly into their operations. One client highlighted the team's commitment to understanding their needs as if they were internal employees, stating, "The team takes as much pride in helping us as if they were actual employees of our company." Another client noted, "They’re great collaborators who stay on top of everything," emphasizing their effective teamwork and responsiveness.-
Managed IT Services & Support for Grocery Retail Chain
5.0 Aug 21, 2024Integris has been a good partner for us on all of our projects. They've been a great asset resource for solutions, whether they provide direct solutions for us or collaborate with third parties as a part of our team. Our voice-picking operations weren't very good before, but after Integris' intervention, everything has turned out very well. They've managed the project and stuck with us through a lot of our anomalies.
Read Full Review -
Managed IT Services for Machinery Manufacturing Company
5.0 Aug 12, 2022Integris’ project management has been great. Whenever they develop a project plan, they collaborate with us and have regular meetings throughout the project, depending on its length. At the end of each project, they create a summary and come back to us to discuss our experience and whether or not we met our objectives.
Read Full Review -
Cybersecurity Audit for Construction Management Company
5.0 May 12, 2021Domain was able to work in a tense environment that includes a reluctant IT partner. They led the way with recurring meeting and tracking sheets. They have been able to collaborate amicably and effectively with everyone to move things along.
Read Full Review -
Managed IT Services for Economic Consulting Firm
5.0 Feb 21, 2023Integris is professional and organized, and they communicate extremely well. They’re great collaborators who stay on top of everything. They think of things we normally wouldn’t even consider, so I’m very satisfied.
Read Full Review -
Managed IT & Help Desk Services for Glass Services Company
5.0 Mar 20, 2024TechMD's team is highly proficient, and if they don't have an answer to my issue, they have a plethora of professionals who collaborate to come up with a resolution for us. The team takes as much pride in helping us as if they were actual employees of our company. I'm impressed with TechMD's ability to be receptive and understanding.
Read Full Review
Was this helpful?
54 of 67 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 67 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
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$5,000+$100 - $149 / hr250 - 999Rochester, NY
Services provided
65% IT Managed Services35% CybersecuritySee all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
Reviews mention Communicative
Clients have consistently highlighted Net at Work LLC's strong communication skills throughout their projects. One reviewer noted that the company 'always communicated thoroughly through tickets and team meetings,' demonstrating a commitment to keeping clients informed. Overall, the sentiment regarding their communicative approach is very positive, with clients appreciating the clarity and responsiveness provided during the project lifecycle.-
IT Managed Services for Wholesale Food Distributor
4.5 Oct 7, 2025Yes, Net at Work LLC always communicated thoroughly through tickets and teams meetings. Their primary form of communication was through virtual meetings, which ensured that all project details were aligned and understood. This level of communication was integral to the project's success.
Read Full Review
Was this helpful?
Industry Experience
Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
Read All ReviewsSelect Industry to see insights
Consumer Products Transportation Food & Beverage Manufacturing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 9 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
Was this helpful?
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Rochester, NYServices provided
50% IT Managed Services40% Cybersecurity10% Unified Communications Consulting & SISee all 73 projectsTPx Communications is a Managed IT Services provider specializing in IT Support Services, network security, and communication systems. Across numerous reviews, 87% highlight their exceptional service delivery and cost-effectiveness. Clients commend their responsiveness and expertise, with 75% mentioning the firm's ability to reduce operational costs and improve system uptime.
Reviews mention Great project management
Clients consistently praised TPx Communications for their exceptional project management capabilities. Feedback highlighted their ability to deliver projects on time and within budget, with one client noting, 'They were always on top of the project.' Another remarked on their proactive communication, stating, 'They contact me regularly to make sure that things are going the way I wanted them to go.' Overall, the sentiment surrounding TPx's project management is highly positive, reflecting their responsiveness and reliability.-
Communication Lines Update for Public Safety Organization
4.0 Apr 6, 2023TPx Communications were great with project management; they delivered everything on time and within budget and were communicative. We had an overall positive partnership with them without any problems regarding responsiveness and punctuality.
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Data Center Development for PropTech Company
4.0 Apr 5, 2023They've demonstrated great project management. Email and Messaging App were the primary forms of communication.
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VoIP Telephone System Dev for Financial Software Provider
5.0 Dec 15, 2022As mentioned, this was a small project but the workflow and co-operation was first class. The project was well delivered and on time.
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Cybersecurity Services for Organic Fertilizer Company
5.0 Jan 13, 2022TPx Communications is on top of their project management game — we’re a small crew, and they’ve been patient with collaborating with us and educating our members. We’re most impressed with their systematic and timeline-oriented approach.
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Cybersecurity Training for Nonprofit Organization
5.0 Dec 22, 2021TPx Communications has performed very well in terms of project management. They schedule every task beforehand and regularly get in touch with me.
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1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, TPx received positive feedback for their project management and technical expertise during a complex email migration project. Clients praised their proactive communication and ability to handle challenges effectively, ensuring the successful transfer of 1.6 TB of archived data into Microsoft 365. While overall satisfaction was high, one area for improvement noted was the need for earlier guidance on Microsoft 365 licensing requirements. Overall, clients expressed confidence in TPx's capability to meet compliance and retention objectives.Was this helpful?
Industry Experience
TPx Communications has demonstrated expertise across various industries, notably in Home Services, Medical, Non-profit, and Education. Clients praised their cybersecurity solutions, responsiveness, and project management skills, with a focus on enhancing operational efficiency and security. Overall sentiment is positive, highlighting strong customer service and effective implementations, particularly in sectors requiring robust IT infrastructure. Potential clients in sectors like healthcare, education, and manufacturing may find TPx to be particularly well-suited for their technology needs.
Read All ReviewsSelect Industry to see insights
Business services Telecommunications Home Services Food & Beverages Non-profit Nonprofit Transportation Government Utilities Software Construction Financial services Legal Other Industry Real estate Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing Manufacturing MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding TPx Communications indicates a strong overall sentiment towards their cost-effectiveness and value for money. Clients frequently highlighted the company's competitive pricing, with remarks such as 'good value for cost' and 'pricing fit our budget.' Specific examples include a client noting significant savings on phone systems, while another emphasized cost reductions achieved through their services. Despite some critiques about communication and project management, many reviews suggest that clients felt they received quality service relative to the costs incurred.Was this helpful?
$10,000+$150 - $199 / hr250 - 999Serves Rochester, NYServices provided
50% IT Managed Services50% CybersecuritySee all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
Industry Experience
Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.Was this helpful?
$5,000+$200 - $300 / hr10 - 49Serves Rochester, NYServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.
3 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Industry Experience
Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
Read All ReviewsSelect Industry to see insights
Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.Was this helpful?
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$5,000+Undisclosed10 - 49Rochester, NY
Services provided
50% IT Managed Services45% Cybersecurity5% AI ConsultingSee all 8 projectsSimple Tech Innovations is an IT Managed Services provider, offering comprehensive outsourced IT management, including cybersecurity and IT support. Their commitment to prompt and effective service is demonstrated by resolving most support tickets within 90 minutes. Reviews highlight their professionalism and responsiveness, with over 85% of feedback emphasizing their prompt communication and alignment with client values.
7 of 8 reviews are 5 stars7 new reviews for IT Managed Services services$10,000 – $49,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the past six months, clients have consistently praised Simple Tech Innovations for their exceptional IT support and proactive cybersecurity measures. Notable feedback includes swift ticket resolution, with most support requests handled within hours, and a seamless integration of IT services across multiple platforms. Clients highlighted the professionalism and responsiveness of the team, particularly Andrew and Gabe, who are commended for their effective communication and project management. Overall, the sentiment reflects high satisfaction and trust in their expertise.Was this helpful?
Industry Experience
Simple Tech Innovations has garnered positive feedback across various industries, including Insurance, Education, Recreation, and Construction. Clients commend their IT expertise, efficient project management, and strong cybersecurity measures. The overall sentiment is particularly favorable in Insurance, where they provide critical support to ensure compliance and security. In Education, they have improved network reliability significantly. Their strengths include timely communication, adaptability, and a culture that aligns well with client values, making them a suitable partner for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Education Advertising & marketing Insurance Other industries ConstructionWas this helpful?
6 of 7 Rochester-based reviews are 5 stars7 Rochester-based reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsRochester-based IT Managed Services project highlight
IT Managed Services for Party & Tent Rental Company
5.0 — Simple Tech Innovations provides managed IT services for a party and tent rental company. The team has reworked the client's IT operations, moved them to cloud-based servers, and more. Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Local clients commend Simple Tech Innovations for their comprehensive IT solutions, including website development, cybersecurity, and infrastructure upgrades, emphasizing their professionalism, timely delivery, and strong alignment with client values.Read Local ReviewsWas this helpful?
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Undisclosed$150 - $199 / hr250 - 999Buffalo, NY
Services provided
70% IT Managed Services15% Custom Software Development15% CybersecuritySee all 54 projectsNetrio (formerly PCA Technology Group) is an IT Managed Services provider specializing in outsourced IT support, cybersecurity, and network management. Reviews highlight their professionalism, with 100% positive feedback on their responsiveness and ability to deliver projects on time. Clients commend their personalized service and attention to detail, with 80% mentioning satisfaction with their IT management and security solutions.
Reviews mention Honest
Clients consistently praise Netrio (formerly PCA Technology Group) for their honesty and integrity. One client noted their 'honest, hardworking, trustworthy' approach, while another highlighted their willingness to provide necessary recommendations for business support. A long-term client emphasized that they respect the company's commitment to making decisions in their best interest, describing their feedback as 'honest.' Overall, the sentiment surrounding honesty is overwhelmingly positive, with no significant areas for improvement identified.-
Managed IT Services & Cybersecurity for Community Center
5.0 Aug 22, 2023They are honest, hardworking, trustworthy, and always available when needed. Honestly, there isn't any area for improvement that I can think of. They do everything we ask of them well past my expectations.
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IT Consulting Services for Transportation Fuel Supplier
4.0 Jan 9, 2023We really appreciate PCA Technology Group’s honesty — they’re not afraid to give us recommendations that we need to hear to support our business. I’d recommend trying out their services — they’re a really good company to work with.
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Managed IT Services for Business Consulting Firm
5.0 Nov 21, 2022I completely respect and trust the fact that they are always making recommendations and decisions that are in our best interest. They provide honest recommendations and feedback regarding their products and services, as well as others.
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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See All Locations (3)Buffalo, NY
303 Cayuga Road Suite 100
Buffalo, NY 1422550 - 75
1-800-507-5770
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Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Clients in the Buffalo region commend PCA for their comprehensive IT solutions, from network security to system migrations and support. They appreciate their transparency, dedication, and ability to deliver on time and within budget, fostering long-term, trust-based relationships.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed10 - 49West Seneca, NY
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingSee all 5 projectsSynchroNet is a Managed IT Services provider specializing in comprehensive IT Management and Support Services. The company consistently receives praise for its knowledgeable and responsive team, with 100% of reviews highlighting their prompt service and proactive problem-solving. Clients appreciate their effective communication and ability to deliver reliable solutions, as reflected in the absence of any negative feedback across reviews.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend SynchroNet Industries Inc. for their exceptional value and cost-effectiveness. One client noted a monthly expenditure of $2,600, stating they had never experienced downtime and regarded SynchroNet as the best IT provider after engaging with three others. Another highlighted the proactive nature of their services, which saved them significant costs on server issues. Overall, feedback reflects strong satisfaction with pricing relative to the quality of service provided.Was this helpful?
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4 of 4 Rochester-based reviews are 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in RochesterRead Similar ReviewsRochester-based IT Managed Services project highlight
IT Support for Chamber of Commerce
5.0 — SynchroNet Industries Inc. provided IT support for a chamber of commerce. They also offered ad hoc assistance such as troubleshooting problems on email, scanning, cellphone usage, and Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
New York clients praise SynchroNet for their reliable, proactive IT support across diverse projects, including network upgrades, cybersecurity, and troubleshooting. They emphasize the company's knowledgeable staff, seamless workflow, and consistent delivery of effective solutions tailored to small and medium businesses.Read Local ReviewsWas this helpful?
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$50,000+$25 - $49 / hr1,000 - 9,999Pittsford, NY
Services provided
15% IT Managed Services20% DevOps Managed Services15% Cybersecurity +5 services10% Custom Software Development10% E-Commerce Development10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentSee all 44 projectsNetsmartz LLC is a software development company offering a wide range of IT services, including eCommerce solutions, custom software development, and database management. With an emphasis on clear communication and timely delivery, 90% of reviews highlight their responsiveness and project management skills. While some feedback suggests room for improvement in communication clarity, the overall sentiment remains positive, underscoring their commitment to meeting client needs and delivering value.
Reviews mention Great project management
Netsmartz LLC has consistently received high praise for their project management capabilities. Clients noted their proactive involvement in daily scrum meetings, effective communication through tools like Microsoft Teams and Jira, and their ability to meet tight deadlines. One client highlighted their project manager's exceptional engagement, stating it was a pleasure to work with them due to their commitment and effort. Overall, the sentiment regarding their project management is overwhelmingly positive, underscoring their reliability and professionalism.-
Custom Software Dev & UI/UX Design for FinTech Company
5.0 Jul 19, 2023They ensured excellent project management. Virtual Meeting and Email or Messaging App were the primary forms of communication with Netsmartz LLC.
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UI/UX Design Staff Aug for Software Development Company
4.5 May 11, 2022They’re good at project management. Netsmartz is involved in our regular day-to-day scrum meetings, and they communicate with our project manager. There’s a fair bit of high-bandwidth communication; we use some Atlassian tools like Jira and Confluence, and we usually communicate through Microsoft Teams and email.
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E-Commerce Dev for Artisan Marketplace
5.0 Mar 9, 2022Very good project management by our project manager. A pleasure to work with, with a lot of extra effort put into the project and the work.
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Mobile App Development for Wellness Tracking App Company
5.0 Jul 7, 2021Everything was laid out very clearly - especially for a company that is brand-new to the market - and the project was managed in a timely manner with extreme attention to detail.
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Magento Development for Digital Consulting Firm
5.0 May 25, 2018Project management was conducted in Basecamp. Significant, effective communication via Skype and their constant availability for discussions helped drive and expedite the project.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Netsmartz LLC consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients commend the company's pricing as fitting their budgets while still delivering high-quality work. For instance, one client noted they chose Netsmartz for their 'good value for cost,' while another highlighted their competitive pricing compared to North American providers. Overall, sentiment is favorable, with many clients expressing satisfaction with the balance of cost and quality in Netsmartz's services.Was this helpful?
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Review Rating from Clients
4.3/5.0
Quality
4.7
Schedule
4.7
Cost
4.2
Willing to Refer
4.7
Local clients highlight Netsmartz LLC's strong web development skills, including custom platforms and e-commerce solutions, which have enhanced their business offerings and competitiveness.Read Local ReviewsWas this helpful?
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$5,000+$150 - $199 / hr50 - 249Rochester, NY
Services provided
60% IT Managed Services20% Cybersecurity15% IT Strategy Consulting +1 service5% Cloud Consulting & SISee all 4 projectsLMT Technology Solutions is a Managed IT Services provider specializing in IT support and IT management, offering outsourced IT services to diverse clients. They are praised for their responsive communication and dependable service, with 100% of reviews highlighting their effective project management and excellent support. Clients appreciate their proactive approach and value for cost, with no significant areas for improvement noted.
Reviews mention Trustworthy
Clients express a strong sentiment of trustworthiness towards LMT Technology Solutions, highlighting their open communication and reliability. One client noted, 'It is rare that a deadline cannot be achieved,' and emphasized the proactive communication regarding any changes. Additionally, the ability to form strong relationships with clients was praised, reinforcing trust and loyalty. Overall, the feedback indicates a high level of confidence in the company's commitment to meeting client needs.-
Managed IT Services for Law Firm
5.0 Dec 31, 2025LMT has very open communication. We are in constant communication about specific projects and the deliverables. It is rare that a deadline cannot be achieved, however, if that happens, I know about it WELL in advance and the reasons why the deadline had to be adjusted. They are amazing at forming relationships with their clients, which builds trust and loyalty. Bottom line I know if I need something I can reach out to someone on my team and I will get the help I need.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight LMT Technology Solutions' competitive pricing and strong value for money. For instance, a VP noted that their pricing fit the budget while providing good value for the cost. Another client emphasized their excellent support and service, reiterating that they were treated with respect akin to larger clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, reinforcing LMT's reputation as a reliable IT partner.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients praise LMT Technology Solutions for their reliable, knowledgeable IT support across diverse projects, including security, cloud migration, and infrastructure management. They emphasize strong communication, responsiveness, and a proactive approach that consistently meets deadlines and exceeds expectations.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves Rochester, NYServices provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingSee all 17 projectsLayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.
Reviews mention Open to feedback
The feedback regarding Total Networks reflects a strong openness to client input and feedback. One client noted, 'I haven’t had any kind of requests ignored,' highlighting their responsiveness. Additionally, the company conducts quarterly business reviews to discuss improvements and necessary updates, demonstrating a proactive approach to client needs. Overall, the sentiment is highly positive, indicating that Total Networks values client collaboration and consistently addresses concerns promptly.-
IT Network Services for Law Firm
5.0 Aug 24, 2021I haven’t had any kind of requests ignored, as they’ve been really good and open to our feedback — Total Networks makes sure to address our issues immediately.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.Was this helpful?
More responsive than most other service providers
Get in TouchLayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Serves Rochester, NYServices provided
35% IT Managed Services20% AI Consulting15% Cybersecurity +3 services10% Cloud Consulting & SI10% IT Strategy Consulting10% Unified Communications Consulting & SISee all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
Reviews mention Translate ideas into products
Clients have expressed a highly positive sentiment regarding Interlink Cloud Advisors' ability to translate ideas into practical products. One client noted their capacity to operate as a strategic partner, offering actionable guidance that aligned with business goals, rather than merely executing tasks. Their proactive approach and deep expertise in Microsoft technologies have led to successful outcomes, including full cloud modernization and improved system reliability. Overall, the feedback highlights their effectiveness in delivering cohesive, well-architected solutions tailored to client needs.-
Cloud Consulting & Migration for Law Firm
5.0 Jun 4, 2026What stood out most was their ability to operate as a true strategic partner rather than a traditional vendor. They brought deep expertise in Microsoft identity, security, and cloud architecture, but more importantly, they translated that into practical, actionable guidance aligned to our business goals. They didn’t just implement solutions—they challenged assumptions, simplified complexity, and ensured everything fit cohesively into a broader, well-architected strategy. That combination of technical depth and business alignment is rare and made a measurable difference in our outcomes.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Interlink Cloud Advisors, Inc. as a strategic partner that excels in Microsoft cloud projects. A CIO from a law firm noted their strong project management and timely delivery, emphasizing their ability to provide actionable guidance aligned with business goals. Clients appreciate the consolidation of resources and improved system reliability, achieving significant cost savings. However, there is a call for a shift towards a continuous advisory model to maintain expertise as environments evolve.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
Undisclosed$100 - $149 / hr50 - 249Serves Rochester, NYServices provided
60% IT Managed Services20% Cybersecurity10% Compliance Consulting +1 service10% IT Staff AugmentationSee all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Reviews mention Timely
Overall sentiment regarding timeliness at Integritek Holdings is highly positive. Clients consistently highlight the company's responsiveness and ability to deliver projects on time. For instance, one client emphasized that Integritek's team was 'quick to offer solutions' and 'timely' in their responses. Another client noted that Integritek was 'very timely and always available to answer our questions.' This commitment to prompt service has earned them commendations for minimizing downtime and ensuring smooth operations.-
IT Managed Services for Memorial Park & Mortuary
4.5 May 17, 2024They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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Cloud Consulting & IT Services for Grant Oversight Company
5.0 Sep 11, 2023They were very timely and always available to answer our questions.
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Industry Experience
Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Other Industry Nonprofit GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.Was this helpful?
More responsive than most other service providers
Get in TouchIntegritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed$200 - $300 / hr10 - 49Fairport, NY
Services provided
75% IT Managed Services15% Cybersecurity4% IT Strategy Consulting +3 services2% ERP Consulting and SI2% Other IT Consulting and SI2% Unified Communications Consulting & SIEstablished in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
50% IT Managed Services50% CybersecurityComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr10 - 49Serves Rochester, NYServices provided
35% IT Managed Services25% Cloud Consulting & SI20% Cybersecurity +1 service20% Unified Communications Consulting & SISee all 31 projectsVertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.
Reviews mention Transparent
Clients have highlighted the transparency of Vertical IT Solutions as a significant strength. One client noted, "They’re very transparent and upfront" regarding solutions and pricing, ensuring no price gouging occurs. Another emphasized their integrity and promptness in addressing critical issues, stating, "They take a lot of pride in keeping their customers secure." Overall, feedback reflects a strong sentiment of trust and confidence in the company's commitment to clear communication and customer care.-
Managed IT Services for Boutique Design Shop
5.0 Oct 7, 2021They have a lot of integrity, and I enjoy the transparency that we have with them. They address critical issues promptly. Vertical Computers never pushes us to buy anything, but their advice is pretty solid, and they offer us services that we may or may not need.
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Server Infrastructure for Web & App Development Company
5.0 Feb 18, 2021We have a great relationship. They’re very transparent and upfront. They tell us what’s the best solution for us and we don’t have to worry about price gouging. My advice is to be very open about your needs. Don’t be afraid that you’ll be price gouged or sell you something that you don’t need. Trust them, they won’t steer you wrong.
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12 of 16 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.Was this helpful?
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Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)Was this helpful?
$5,000+$150 - $199 / hr10 - 49Serves Rochester, NYServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 6 projectsReboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.
Reviews mention Results-oriented
Clients express a strong sentiment of being results-oriented when working with Reboot, Inc., highlighting their ability to quickly understand requirements and deliver effective solutions. One client noted that the deployment of multi-factor authentication (MFA) for their agent portal was a measurable success. Additionally, effective communication and timely project management were praised, indicating a commitment to achieving goals and fostering collaboration.-
IT Managed Services for Financial Company
5.0 Apr 9, 2025Reboot has quickly understood our requirements and provided a great solution. The measurable outcomes from the project demonstrate progress or success as MFA will be deployed on our agent portal. As a team, we work well together, and we have good communication with the team.
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4 of 6 IT Managed Services reviews are 5 stars6 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Cloud Consulting & SI for Paint Co
5.0 — Reboot, Inc. provided IT services for a paint company. The team helped the client migrate to Azure server hosting and Azure virtual desktops and updated the client's networking, including VPN Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Reboot, Inc.'s exceptional value for money, frequently noting their pricing aligns well with budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized their 'great culture fit' and alignment with company values. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the affordability and quality of the services provided, leading to long-term partnerships.Was this helpful?
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Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Services provided
90% IT Managed Services10% Other IT Consulting and SICartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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UndisclosedUndisclosed10 - 49Pittsford, NY
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingIT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +1 service20% IT Strategy ConsultingLaunched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
Read moreSee All Locations (4)Rochester, NY
3500 Winton Place
Rochester, NY 1462331 - 40
+1 (585) 758-7100
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$1,000+$150 - $199 / hr2 - 9Rochester, NY
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingDeeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Undisclosed$100 - $149 / hr2 - 9Rochester, NY
Services provided
40% IT Managed Services30% Cybersecurity10% CRM Consulting and SI +2 services10% Cloud Consulting & SI10% ERP Consulting and SIHeadquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr50 - 249Victor, NY
Services provided
80% IT Managed Services20% CybersecurityBrite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Victor, NY
Services provided
100% IT Managed ServicesEWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Services provided
40% IT Managed Services60% CybersecurityCyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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$5,000+$25 - $49 / hr10 - 49Webster, NY
Services provided
25% IT Managed Services20% IT Strategy Consulting15% Web Development +4 services10% Custom Software Development10% Cybersecurity10% IT Staff Augmentation10% Web DesignBross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
Read moreSee All Locations (3)Webster, NY
1130 Crosspointe Lane, #1B
Webster, NY 145802 - 5
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UndisclosedUndisclosed50 - 249Pittsford, NY
Services provided
20% IT Managed Services20% CRM Consulting and SI20% Cloud Consulting & SI +2 services20% Cybersecurity20% IT Strategy ConsultingLaunched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
Read moreSee All Locations (7)Pittsford, NY
656 Kreag Road
Pittsford, NY 1453431 - 40
(585) 460-8844
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$5,000+$100 - $149 / hr10 - 49Rochester, NY
Services provided
50% IT Managed Services50% CybersecurityEstablished in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr50 - 249Rochester, NY
Services provided
40% IT Managed Services20% Cloud Consulting & SI15% IT Strategy Consulting +2 services15% Unified Communications Consulting & SI10% Mobile App DevelopmentIT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Rochester, NY
Services provided
40% IT Managed Services20% Custom Software Development20% IT Strategy Consulting +2 services10% Web Design10% Web DevelopmentSmall IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
Read moreSee All Locations (4)Rochester, NY
740 Driving Park Ave, Suite A2,
Rochester, NY 146132 - 5
585.697.0649
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$1,000+$50 - $99 / hr2 - 9Rochester, NY
Services provided
10% IT Managed Services35% Business Consulting10% Digital Strategy +5 services10% E-Commerce Development10% Logo10% Social Media Marketing10% Web Design5% Graphic DesignEstablished in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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UndisclosedUndisclosed50 - 249Brockport, NY
Services provided
100% IT Managed ServicesIT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
25% IT Managed Services25% BI & Big Data Consulting & SI25% Cybersecurity +1 service25% Warehousing & DistributionComputer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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$5,000+$100 - $149 / hr2 - 9Rochester, NY
Services provided
20% IT Managed Services20% Email Marketing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignEmail Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Undisclosed$100 - $149 / hr10 - 49Batavia, NY
Services provided
60% IT Managed Services20% Cybersecurity10% IT Strategy Consulting +1 service10% Web DesignIT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
10% IT Managed Services10% API Development10% Cloud Consulting & SI +7 services10% Cybersecurity10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentData Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Depew, NY
Services provided
100% IT Managed ServicesFounded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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$5,000+$100 - $149 / hr10 - 49Tonawanda, NY
Services provided
90% IT Managed Services10% CybersecurityUS itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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$1,000+$100 - $149 / hr50 - 249Buffalo, NY
Services provided
30% IT Managed Services60% IT Staff Augmentation10% IT Strategy ConsultingLighthouse Technology Services is an IT staff augmentation company. They are located in Buffalo, New York and have midsize team. They provide IT staff augmentation and IT managed services.
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UndisclosedUndisclosed50 - 249Buffalo, NY
Services provided
20% IT Managed Services60% Accounting20% Business ConsultingBased in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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$5,000+$50 - $99 / hr2 - 9Orchard Park, NY
Services provided
50% IT Managed Services25% BI & Big Data Consulting & SI25% IT Strategy ConsultingGreat Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Buffalo, NY
Services provided
100% IT Managed ServicesBuffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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UndisclosedUndisclosedFreelancerBuffalo, NY
Services provided
100% IT Managed ServicesBuffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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$1,000+$100 - $149 / hr2 - 9Buffalo, NY
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Strategy Consulting20% Other IT Consulting and SITech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Syracuse, NY
Services provided
50% IT Managed Services50% Custom Software DevelopmentIn Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
20% IT Managed Services20% AI Development20% Cybersecurity +2 services20% IT Staff Augmentation20% IT Strategy ConsultingIT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
Read moreSee All Locations (2)Buffalo, NY
50 Fountain Plaza, Suite 1400
Buffalo, NY 142021
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UndisclosedUndisclosed10 - 49Syracuse, NY
Services provided
15% IT Managed Services15% Cloud Consulting & SI15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% CybersecurityACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Undisclosed$100 - $149 / hr50 - 249Buffalo, NY
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% IT Staff Augmentation +3 services20% Unified Communications Consulting & SI10% Cybersecurity10% IT Strategy ConsultingAdvance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
20% IT Managed Services20% BI & Big Data Consulting & SI20% Cloud Consulting & SI +2 services20% Cybersecurity20% IT Strategy ConsultingSmall IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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$5,000+$100 - $149 / hr10 - 49Pittsford, NY
Services provided
40% IT Managed Services30% IT Strategy Consulting20% Cloud Consulting & SI +1 service10% Unified Communications Consulting & SIACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
Read moreSee All Locations (3)Pittsford, NY
1150-J Pittsford-Victor Road,
Pittsford, NY 14534585.296.8880
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
20% IT Managed Services20% IT Staff Augmentation20% IT Strategy Consulting +2 services20% Mobile App Development20% Web DesignEntre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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UndisclosedUndisclosed2 - 9Pittsford, NY
Services provided
25% IT Managed Services25% IT Strategy Consulting25% Other IT Consulting and SI +1 service25% Unified Communications Consulting & SIUnified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Focus (x-axis)
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List of the Top 6 Rochester IT MSPs
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$5,000+$150 - $199 / hr1,000 - 9,999Fairport, NY
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services30% Other -
$5,000+$100 - $149 / hr250 - 999Rochester, NY
Ability to deliver
36.3/40.017.2/20 Reviews9.4/10 Clients & Experience9.7/10 Market PresenceService focus
65% IT Managed Services35% Other -
$10,000+$150 - $199 / hr10 - 49Rochester, NY
Ability to deliver
34.4/40.017/20 Reviews8.8/10 Clients & Experience8.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
$50,000+$25 - $49 / hr1,000 - 9,999Pittsford, NY
Ability to deliver
32.7/40.015.6/20 Reviews10/10 Clients & Experience7.1/10 Market PresenceService focus
15% IT Managed Services85% Other -
$5,000+Undisclosed10 - 49Rochester, NY
Ability to deliver
25.1/40.018.2/20 Reviews0/10 Clients & Experience6.9/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$150 - $199 / hr50 - 249Rochester, NY
Ability to deliver
23.3/40.017.8/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
Undisclosed$200 - $300 / hr10 - 49Fairport, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
75% IT Managed Services25% Other -
UndisclosedUndisclosed50 - 249Rochester, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
90% IT Managed Services10% Other -
UndisclosedUndisclosed10 - 49Pittsford, NY
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Rochester, NY
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr2 - 9Rochester, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
Undisclosed$100 - $149 / hr2 - 9Rochester, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr50 - 249Victor, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% IT Managed Services20% Other -
UndisclosedUndisclosed50 - 249Victor, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services -
Undisclosed$50 - $99 / hr2 - 9Rochester, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$25 - $49 / hr10 - 49Webster, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% IT Managed Services75% Other -
UndisclosedUndisclosed50 - 249Pittsford, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% IT Managed Services80% Other -
$5,000+$100 - $149 / hr10 - 49Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$100 - $149 / hr50 - 249Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$100 - $149 / hr10 - 49Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% IT Managed Services60% Other
Rochester IT Managed Services FAQs
Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.
Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.
Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.
Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.
Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:
- Healthcare and life sciences (UR Medicine, regional clinics)
- Manufacturing and advanced optics
- Financial services and credit unions
- Higher education institutions
- Nonprofits and municipal agencies
Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.
- Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
- Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
- Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
- Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
- Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.
Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.
- No documented SLA or vague “as needed” support promises
- Reliance on out-of-state subcontractors for every on-site task
- Pushy long-term contracts without a 90-day exit clause
- Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
- Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP
Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.