# Netsmartz LLC Netsmartz LLC Reviews (44), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 0 connections joined Netsmartz LLC's Network [Visit Website](https://netsmartz.com/) [Get a Custom Proposal](https://clutch.co/profile/netsmartz) **Agile and Elastic Teams On-demand** Founded in 1999, Netsmartz is a USA-based software company with CMMi 3 standards providing a pre-vetted pool of top 3% software developers from our 10+ global locations. Trusted by Fortune 500 clients, Mid-sized Enterprises, and start-ups for their digital transformation, Netsmartz fast-tracks your development through nearshore, offshore, and remote team options. **Why should you choose Netsmartz?** - Your Team Your Terms: Build your team from a pre-vetted pool of Top 5% Software talent with Hybrid and Nearshore engagement options. We provide scalable IT Teams - saving 60% in costs for our clients. - Developers across 100+ skill sets: Access varied tech stacks and build your project in **React, Node, Python, Angular, Java, Rails, PHP, Vue, .Net/C#**, and many other languages and frameworks. - Risk-Free onboarding, pay only if satisfied: Interview the engineers you like and experience their talent with our delivery methodology for 40 hours - No Cost. - Hire our developer for as low as 1 month: Flexible full and Flex time engagement models. No long-term commitment is needed. - Autonomous Expert Team: We just don’t offer a resource, this is a managed program supported by Solution Architects & Technical Leads at no extra cost to you. - Simplified Communication: Communicate and manage your team on Jira, Confluence, Slack, Teams, Monday, or any other tool you desire. - Timezone Aligned Service: With Offshore and Nearshore options, you can work in similar timezones and enable better collaboration between your in-house and remote teams. **Key Clients:** - Canopy - Appify - Shyft base - Samsung **Certifications and Partnerships:** - Microsoft Gold Partner - Adobe Silver Business Partner - AWS Advanced Consulting Partner - Microsoft Cloud Solution Provider - CMMI Level 3 Certified - ISO 9001:2008 Certified - ISO/IEC 27001:2013 Certified **Awards** - Clutch Leader’s Award - Clutch 1000 Global List - KPMG Top 100 Fastest-Growing Companies in Rochester ## Company Information - Minimum project size: $50,000+ - Hourly rate: $25 - $49 - Number of employees: 1,000 - 9,999 - 10 Locations: - Pittsford, NY (Headquarters) - Vancouver, Canada - Singapore - Sahibzada Ajit Singh Nagar, India - Mississauga, Canada - Sahibzada Ajit Singh Nagar, India - Gurugram, India - Melbourne, Australia - पुणे, India - Mississauga, Canada - Founded in 1999 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 20% DevOps Managed Services - 15% Cybersecurity - 15% IT Managed Services - 10% Custom Software Development - 10% E-Commerce Development - 10% IT Staff Augmentation - 10% Mobile App Development - 10% Web Development ### Focus Areas - E-commerce Systems: - 100% Magento - CMS Focus: - 75% Adobe Experience Manager CMS - 25% Microsoft SharePoint - Mobile Platforms: - 40% Hybrid & cross platform apps - 30% Android App Development - 20% iPhone iOS App Development - 10% iPad iOS App Development - Application Platforms: - 20% Azure Platform - 20% Heroku - 20% Linux server - 20% Windows server - 10% Amazon Application Development Framework - 10% Force - Mobile Focus: - 20% Learning & Education Mobile App Development - 20% Mobile Commerce - 20% Sales Enablement & CRM Mobile App Development - 10% Business Intelligence Mobile App Development - 10% Field Operations Mobile App Development - 10% Social App Development - 10% Travel & Lifestyle Mobile App Development - Frameworks and CMS: - 17% .NET - 13% Angular - 13% NodeJS - 13% React - 13% React Native - 13% Spring MVC - 6% Laravel - 6% Ruby on Rails - 6% VueJS - Programming & Scripting: - 10% C# - 10% Java - 10% JavaScript - 10% Python - 5% AJAX - 5% ASP.NET - 5% Ember.js - 5% Go - 5% Kotlin - 5% PHP - 5% Redux - 5% Ruby - 5% SQL - 5% Swift - 5% Typescript - 5% XML ### Industries - 10% Real estate - 10% Supply Chain, Logistics, and Transport - 10% eCommerce - 10% Manufacturing - 10% Information technology - 10% Medical - 10% Telecommunications - 10% Legal Cannabis - 10% Education - 10% Retail ### Clients - 30% Small Business (<$10M) - 50% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.7 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Netsmartz LLC is praised for offering good value for cost across various projects, with competitive pricing and high-quality deliverables. Specific investments range from $10,000 to $600,000, indicating flexibility for different client sizes and project scopes. **Most Common Project Size**: Less than $10,000 based on 38 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: Less than $10,000 based on 16 reviews - E-Commerce Development: Less than $10,000 based on 9 reviews - Web Development: $10,000 to $49,000 based on 5 reviews - Mobile App Development: $50,000 to $199,999 based on 4 reviews - IT Staff Augmentation: $10,000 to $49,000 based on 3 reviews - UX/UI Design: $50,000 to $199,999 based on 2 reviews - BI & Big Data Consulting & SI: $10,000 to $49,000 based on 1 review - Content Moderation Services: Less than $10,000 based on 1 review - ERP Consulting and SI: $10,000 to $49,000 based on 1 review - Other Design: $200,000 to $999,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Netsmartz LLC Review Insights Overall Review Rating: 4.8 - Quality: 4.7 - Schedule: 4.8 - Cost: 4.7 - Willing to Refer: 4.8 ### Top Mentions - Communicative (16 mentions) - Timely (14 mentions) - Great project management (7 mentions) - High-quality work (7 mentions) - Easy to work with (6 mentions) - Accessible (5 mentions) - Knowledgeable (5 mentions) - Professional (4 mentions) - Reasonable pricing (4 mentions) - Helpful (3 mentions) - Well-organized projects (3 mentions) - Adaptable (2 mentions) - Detail-oriented (2 mentions) - Exceptional results (2 mentions) - Flexible (2 mentions) - Great team (2 mentions) - Hard working (2 mentions) - Honest (2 mentions) - Team players (2 mentions) - Unique expertise (2 mentions) ### Review Highlights **Effective Problem Solving and Adaptability** Netsmartz LLC is recognized for their ability to solve problems effectively and adapt to project changes, ensuring project goals are met despite challenges. **Responsive and Customer-Centric** Netsmartz LLC is praised for their responsiveness and dedication to client satisfaction. They address issues promptly and are available to communicate even outside standard hours, enhancing client trust. **Areas for Improvement in Skill Representation** Some clients noted that the skill levels of developers were occasionally overstated. Improved assessment and representation of developer skills could enhance client satisfaction. **High Value for Cost** Clients often mention the excellent value for money offered by Netsmartz LLC, highlighting their competitive pricing alongside high-quality deliverables. **Challenges with Time Zone Differences** Time zone differences sometimes pose challenges in communication and coordination. However, Netsmartz's responsiveness often mitigates these issues. **Commitment to Quality and Detail** The team is lauded for their attention to detail and commitment to delivering high-quality work, ensuring client satisfaction and project success. **Strong Project Management and Communication** Clients commend Netsmartz LLC for their effective project management, timely deliveries, and excellent communication. They maintain open lines of communication, adapting to client needs and providing regular updates. **Successful Long-term Partnerships** Netsmartz LLC has established long-term partnerships with several clients, demonstrating their reliability and ability to consistently meet client expectations over time. **Proficient in Custom Software Development** Netsmartz LLC excels in developing tailored software solutions for diverse industries, meeting unique client requirements. Their ability to deliver clean, maintainable code is highly valued by clients. **Cultural and Value Alignment** Clients appreciate Netsmartz LLC's alignment with their company values and culture. This alignment fosters smooth collaborations and strengthens business relationships. ### Netsmartz LLC Reviews #### Custom Software Dev for Contracting, Plumbing & HVAC Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Sep. 2023 - Jan. 2024 **Project Summary**: Netsmartz LLC was hired by a construction, plumbing, and HVAC company to install ProjectPro to improve their current processes. The team created sandbox environments before installing everything on production. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Controller, Contracting, Plumbing & HVAC Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 14, 2024 **Feedback Summary**: The client was satisfied with Netsmartz LLC’s work; the team met the targets for each phase, delivering on time. Moreover, they always answered the client's inquiries immediately and provided solutions within a couple of days. They stood out for their excellent communication and responsiveness. ""They communicated well enough to understand our requirements and keep everything organized."" **BACKGROUND** Please describe your company and position. I am the Controller of a construction company Describe what your company does in a single sentence.Mechanical Contracting - Plumbing & HVAC **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Netsmartz LLC to accomplish?Install ProjectPro to improve our current processes **SOLUTION** How did you find Netsmartz LLC?Online SearchWhy did you select Netsmartz LLC over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from Netsmartz LLC were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Discovery phase involved reviewing our needs and determining if ProjectPro would be the right solution for us. Planning phase involved reviewing the scope of the project, determining the impact of removing old software, implementing ProjectPro, determining changes needed,user training needed, and overall timeline of completion. Implementation involved creating sandbox environments to test out the software's behaviour before installing on Production, making sure everything is working and our custom modifications are added. Also involved planning around a go-live date to limit downtime for our staff. This was all done smoothly and we had great support after going live. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We had determined phases of the project from start to finish with target dates on when we wanted to be done those tasks. The discovery phase was determined by the completion of our functional research document. Planning was done by having a timeline set for reviewing features and testing. Implementation was done by implementing certain modules at a time within the sandbox environment, testing on the sandbox, then installing on Production. Each phase had target deadlines established and our ongoing progress was measured towards those.Describe their project management. Did they deliver items on time? How did they respond to your needs?Everything was well planned, items were delivered by deadlines. When we requested customizations or support to our system they acknowledged our inquiries right away and were able to provide solutions within a couple days, with follow up calls as well.What was your primary form of communication with Netsmartz LLC?Virtual MeetingWhat did you find most impressive or unique about this company?They communicated well enough to understand our requirements and keep everything organized given the geographical differences and time zone difference between Canada and India. It was a bit of a concern at the start since we thought the logistics might be difficult and we might not get timely support but they have been very responsive and helpfulAre there any areas for improvement or something Netsmartz LLC could have done differently?I think being able to get into a sandbox testing environment earlier to try out the product hands-on would be good. There was a lot of time spent early on in the discovery phase determining our requirements and being shown demonstrations, which was good, but in our case we were able to evaluate the product better when we could actually use it --- #### Shopping Cart Dev & Magento Implementation for Nonprofit **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: June 2020 - Ongoing **Project Summary**: Netsmartz LLC has developed a shopping cart functionality for a nonprofit. The team has implemented the functionality using Magento. They've also developed purchase order tracking and post-payment features.   **Review Rating**: 3.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.0 **The Reviewer** Customer Service, Nonprofit - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 9, 2023 **Feedback Summary**: The client is happy with Netsmartz LLC's work. The team is highly responsive and communicative whenever delays happen. They also solve issues quickly, resulting in a smooth collaboration. Overall, the engagement has been highly successful.  ""Netsmartz is very responsive."" **BACKGROUND** Please describe your company and position.I am the Customer Service of a nonprofit companyDescribe what your company does in a single sentence.A not-for-profit organization partnering with students, teachers, and industry working together to ensure America has a skilled workforce. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Netsmartz LLC to accomplish?Customize Magento to meet our needs **SOLUTION** How did you find Netsmartz LLC?ReferralWhy did you select Netsmartz LLC over others?Referred to meHow many teammates from Netsmartz LLC were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Development of 2-3rd Party Shopping Cart Sprint ZeroDetailed ABSORB API understanding and basic setup to consume those API’sM2 Cloud setup and catalogue/courses implementation in MagentoUser customer Management in Magento as well as cart management Magento branding as per ABSORB LMS and checkout flowPurchase order track/transactions post payment, cc refund Custom Reports + CC Links + Magento Cloud Infra management Magento API sync with ABSORB (courses & transactions) and cronjob setting **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Implementation of shopping cart to LMS Auto-enrollment key build Multiple transactions per sales Purchase Order tracking system Custom ReportingDescribe their project management. Did they deliver items on time? How did they respond to your needs?There were delays on some deliverables but not always developer fault. Netsmartz is very responsive.What was your primary form of communication with Netsmartz LLC?Virtual MeetingWhat did you find most impressive or unique about this company?Very responsive to all communications and works to solve all issues quickly.Are there any areas for improvement or something Netsmartz LLC could have done differently?There is a need at times for more explanation of processes in terms easily discerned by individuals who do not have a IT or software background. --- #### Web Dev & Maintenance for Architectural Surfaces Company **The Project** - Services: Custom Software Development, Web Development - Project size: $50,000 to $199,999 - Project length: July 2021 - Ongoing **Project Summary**: An architectural surfaces company partners with Netsmartz LLC to develop and maintain their portfolio of Adobe Commerce websites. They manage features and functions for four websites. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, Matter Surfaces - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 9, 2023 **Feedback Summary**: Netsmartz LLC's work has been instrumental in getting the client's development process back on track. They have consistently delivered services that meet the project's goals. They lead a smooth workflow using Asana, Teams, and email. Their tenacity is impressive. ""We are very pleased with the performance of the Netsmartz LLC team."" **BACKGROUND** Please describe your company and your position there. I'm the CMO of Matter Surfaces, a commercial architectural surfaces company specializing in sustainable design flooring. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC, and what were your goals? We partnered with Netsmartz to manage the development and maintenance of our portfolio of Adobe Commerce websites. **SOLUTION** How did you select this vendor and what were the deciding factors? We interviewed a wide range of potential partners. Netsmartz was the right fit because of the flexibility of the team structure, the breadth of resources available, and the deep experience with Adobe Commerce projects of many types. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Netsmartz develops and maintains all features and functionality on a portfolio of 4 websites. All of these websites are on Adobe Commerce and integrated with NetSuite. How many people from the vendor's team worked with you, and what were their positions? We currently work with a Netsmartz team of 5 spread between management, development, and QA. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Netsmartz saved our development process. We were having trouble getting feature and functionality to production, and the Netsmartz team helped up get back on track. Since then, the team has consistently delivered on our projects and goals. Describe their project management style, including communication tools and timeliness. Currently, we have 2 weekly status meetings. One meeting is more technical, while the second meeting is more about responding to shifting business requirements. We primarily use Asana as our common ticketing system, as well as, email, and Teams. What did you find most impressive or unique about this company? Tenacity. The Netsmartz team is always ready to keep going. Are there any areas for improvement or something they could have done differently? Overall, we are very pleased with the performance of the Netsmartz LLC team. When we've had small issues along the way, we've been able to have blunt conversations to address the issue and move on. --- #### Custom Software Development for Social Work Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: Netsmartz LLC provides a dedicated development team to aid in the creation of a social networking platform geared toward helping others. They're currently building out transportation and B2B capabilities.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, HelpAll - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — May 27, 2022 **Feedback Summary**: Available currently for browsers and in the future for mobile apps, the environment that Netsmartz LLC is helping build is ahead of schedule in user onboarding. Daily communication ensures roadblocks are dismantled preemptively. They are committed to delivering value to their customers.  ""Give them the opportunity to go beyond your typical engagement model. Netsmartz is very passionate and empathetic." " **BACKGROUND** Introduce your business and what you do there. We’re building a social platform, and I’m the CTO. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? We were looking for an outsourced partner to develop, test, and manage and product. Down the stream, we also want to engage with them for DevOps. **SOLUTION** What was the scope of their involvement? They assigned a team to us, and we engaged with their developers directly to manage our execution. The entire product came from scratch. The heart of the software is a social platform that connects people who need help with people who can help. The solution is available on desktops and mobile browsers, as well as in the form of mobile apps. People can sign up and start searching for content. We’re also building capabilities similar to ride sharing technologies to allow our customers to track their rides. The app is also configured for B2B users. What is the team composition? Right now, we’re working with a team of around 10­–15 people, spanning engineers, lead engineers, architects, engineering managers, product managers, UI resources, and QA specialists. How did you come to work with Netsmartz LLC? I’ve worked with them across 4–5 companies, including the last three companies I’ve worked for. Originally, I found them on LinkedIn. How much have you invested with them? The current work has cost around $200,000. What is the status of this engagement? We’ve been working together on this most recent project since January 2022. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We’re beginning to track metrics around time-to-market. where we’re supposed to be in the journey, and how many people we’re supposed to onboard to be on track. We have a conservative plan that calls for seven people, but we’re already at 15. Netsmartz has boosted our expected velocity. How did Netsmartz LLC perform from a project management standpoint? Generally, we’ve been on track. Their project managers are working with ours to make sure we’re on target and discover any surprises as soon as possible. We typically communicate over Zoom calls for daily scrum meetings. What did you find most impressive about them? Their ability to respond to challenges at a high level stands out. Unlike other companies I’ve worked with where they’re focused on time and materials costs, Netsmartz goes above and beyond to ensure they hear and respond to our challenges first. This is true of both their senior management and second-level leadership; they’re very empathetic and are always available to unblock us from issues.   Are there any areas they could improve? There’s always room for improvement, and they’re acting on it already. Generally, they could focus on their employees’ soft skills. Their CEO has been focusing on this specifically. I’m generally very happy with what they’re doing internally, as well as with us, externally. Do you have any advice for potential customers? They’re very open and customer-focused, so, give them the opportunity to go beyond your typical engagement model. Netsmartz is very passionate and empathetic. --- #### UI/UX Design Staff Aug for Software Development Company **The Project** - Services: IT Staff Augmentation, UX/UI Design - Project size: $50,000 to $199,999 - Project length: Aug. 2021 - Ongoing **Project Summary**: Netsmartz LLC provides staff augmentation for a software development company. They’ve provided a UX designer who works with the client’s in-house team using Figma and gives UI/UX recommendations for mobile. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Manager, Software Development Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 11, 2022 **Feedback Summary**: The client is delighted with Netsmartz LLC’s resource, who has taken on a fair amount of responsibility, researching to understand the project in detail. They’re fully embedded with the in-house team, participating in daily meetings and communicating effectively through various tools. "“Our in-house team keeps asking me to continue the engagement with Netsmartz, showing that they’re happy with the work.”" **BACKGROUND** Introduce your business and what you do there. I’m a manager at a software development company. We build, sell, and support ERP software. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? We were looking for a UX designer to add to one of our projects. We wanted to get some external help to get our project done from a timing perspective. **SOLUTION** What was the scope of their involvement? Netsmartz put forward a scope of work, and we accepted it. From there, a resource from their team started working with us in a contract-based arrangement. They use Figma, which is what our in-house UX team uses. They also make suggestions about the UI/UX on a mobile device.  What is the team composition? We have one person from Netsmartz embedded within our project team.  How did you come to work with Netsmartz LLC? I found them through an email, then I checked through LinkedIn and their website and got some feedback. I reached out to Netsmartz to see what they had to offer. We had a couple of meetings, and they arranged an interview with the resource we ended up engaging to see how they communicated and whether their skills and background lined up with the project we were working on. How much have you invested in them? We’ve spent around $45,000. What is the status of this engagement? We started working together in August 2021, and our partnership is ongoing. Although we originally started with a three-month engagement, we’ve extended the contract a couple of times now. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Netsmartz’s resource has taken on a fair bit of responsibility, and they’ve spoken to different subject matter experts to understand our project’s use cases more in detail. The experience has been quite positive, and our in-house team keeps asking me to continue the engagement with Netsmartz, showing that they’re happy with the work. How did Netsmartz LLC perform from a project management standpoint? They’re good at project management. Netsmartz is involved in our regular day-to-day scrum meetings, and they communicate with our project manager. There’s a fair bit of high-bandwidth communication; we use some Atlassian tools like Jira and Confluence, and we usually communicate through Microsoft Teams and email. Effectively, we treat Netsmartz’s resource like an internal teammate. What did you find most impressive about them? I appreciate how Netsmartz found us a good fit for this particular project. We’ve reached out to them for different resources for other projects. However, they found the right one for those projects, and that’s okay, though we chose not to go forward with that. Still, with the engagement we have now, they chose someone that’s a good match for our needs. Are there any areas they could improve? When we try to engage a provider, we have a video conference with them because we need to see how well we can communicate together. While our initial meeting with the UX designer was good, they weren’t able to get the video working with some of the other candidates, which made it a lot harder during the interview process because we couldn’t actually see them, so to speak. Do you have any advice for potential customers? My advice is to take the time to talk to Netsmartz and make sure you get a resource that matches the specific need you’re looking to fill. --- #### Dev Staff Augmentation for Video Game Company **The Project** - Services: IT Staff Augmentation - Project size: $10,000 to $49,999 - Project length: Nov. 2021 - Feb. 2022 **Project Summary**: Netsmartz LLC provided rapid development support for a video game company. They assigned one DevOps engineer to work with internal teams. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.5 - Cost: 3.5 - Willing to Refer: 3.5 **The Reviewer** Director of Production & Operations, Video Game Company - Industry: Gaming - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 2, 2022 **Feedback Summary**: Despite having an internal lack of game development experience, the company was able to ramp up quickly with Netsmartz LLC's help. The assigned engineer caught up quickly to the processes and tech stacks, integrating seamlessly with internal teams. ""Our assigned engineer was comfortable with learning our requirements and set our foundational infrastructure up well."" **BACKGROUND** Please describe your company and your position there. Director of production and operations at a game development company **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC, and what were your goals? We were ramping up a new team on a new product and needed support to bridge the time where we could hire a full time member on staff. Netsmartz was able to get up to speed on our requirements quickly and got a solid pass on our early needs. **SOLUTION** How did you select this vendor and what were the deciding factors? Netsmartz contacted me a few years previously to this project for another job and where I didn't need their services for that project, when the time came to solve our immediate capacity problems, I had developed an interest in trying out Netsmartz. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a kick off meeting with the Netsmartz team where we outlined our needs and then we received a quote and signed the paperwork. Then we were introduced to our engineer and was able to have him attend daily scrums so that we could make sure he understood the tasks assigned to him. We also had several meetings with more senior engineers to confirm our approach. How many people from the vendor's team worked with you, and what were their positions? We had 1 DevOps engineer assigned to us. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We had our build up and working quickly and automated with appropriate updates automatically posted to our communications channels. Great service - our assigned engineer was comfortable with learning our requirements and set our foundational infrastructure up well. Describe their project management style, including communication tools and timeliness. We used Slack to do most of our communications, with daily standups and documentation in Confluence. The documentation allowed our new DevOps engineer to get up to speed quickly on previous work done. What did you find most impressive or unique about this company? No feedback here. I got what I expected. Are there any areas for improvement or something they could have done differently? Had our engineer had more experience with game development tools, his ramp up would have gone quicker. However there was a lack of experience across the department so we weren't able to have someone more experienced - he caught up quickly to where we needed him to be. --- #### Web Upgrade & Cloud Migration for Mass Calibration Supplier **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Apr. - Aug. 2021 **Project Summary**: Netsmartz LLC was tasked with various web development services for a mass calibration supplier. They upgraded the website to M2 and migrated from on-premise hosting to Cloud Pro. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Marketing, Troemner, LLC - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 25, 2022 **Feedback Summary**: The new website by Netsmartz LLC introduced additional functionalities which increased RFQs and leads for products. With the upgrade to M2, SEO improved, pages loaded quicker, and page designs were optimized. Netsmartz LLC met expectations and delivered excellent outputs. ""They delivered a professional website and focused on our business requirements."" **BACKGROUND** Please describe your company and your position there. I am the Head of Marketing at Troemner, LLC responsible for the strategy of our digital presence. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC, and what were your goals? Our website was built on Magento 1 and in need of upgrade to M2. With limited resources to dedicate to the project, we hired the team at Netsmartz to help with both the upgrade to M2 as well as our migration from on-prem hosting to Magento Commerce, Cloud Pro. By doing this we were able to have a short project time while benefiting from a total solution in line with our business needs. **SOLUTION** How did you select this vendor and what were the deciding factors? We worked with several agencies and narrowed our options to three. After several discussions with all three agencies, we chose Netsmartz based on their past projects, alignment with our business needs and overall value of their proposal. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Netsmartz ran a well structured project with all phases clearly defined. Regular meeting allowed for clear goals, objectives and expectations to be set for each of the phases. When necessary, additional meetings were called to detail complex requirements with Netsmartz proposals staying within business needs and cost expectations. How many people from the vendor's team worked with you, and what were their positions? A project manager was assigned as our main contact and we had a dedicated developer for entirety of the project. Consulting developers within Netsmartz where available to assist when needed. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our new site was well received and introduced additional functionalities which increased RFQ's, leads, for products. With the upgrade to M2, SEO was improved through quicker page speeds, optimized pages design and responsive web design. Describe their project management style, including communication tools and timeliness. Weekly meetings where scheduled for entirety of project with additional calls as needed calls. All calls involved project leader and our dedicated developer. What did you find most impressive or unique about this company? They delivered a professional website and focused on our business requirements. They proved to be what we thought they were and that was a company who "fit" our business needs and didn't waver to fulfill our expectations. Are there any areas for improvement or something they could have done differently? Like all web projects, everything was not perfect but they were on call to quickly address high priority bugs and fixes. --- #### E-Commerce Dev for Artisan Marketplace **The Project** - Services: Custom Software Development, E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Mar. 2022 **Project Summary**: Netsmartz LLC developed an artisan marketplace’s e-commerce website. They used Magento 2 and Adobe Commerce to build the platform, integrating extensions to increase the site's capabilities. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Doorstep Market - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 9, 2022 **Feedback Summary**: Netsmartz LLC successfully delivered the site on time, within budget, and as specified, meeting expectations. Their top-notch project management allowed for a pleasurable working experience. Their competitive pricing, prompt approach, and technical expertise were impressive.  ""They were very easy to work with."" **BACKGROUND** Please describe your company and your position there. Doorstep Market is an artisan marketplace selling the best local products from around the USA **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC, and what were your goals? Development of a Magento 2 / Adobe Commerce website. **SOLUTION** How did you select this vendor and what were the deciding factors? Reviewed vendors previous work, extensive project planning interviews and evaluating their costs against competitors. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Developing a complex Magento 2 / Adobe Commerce website that used a multi-vendor extension as well as Magento Multi-Site capability. First development phase took 5 months to go live. Then Netsmartz continued to offer development and maintenance support. How many people from the vendor's team worked with you, and what were their positions? 5. Project manager, a front end dev, 2 backend devs and a tester. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? They delivered build 1.0 on time and on budget, and very close to full spec. We were impressed by their ability to meet the very tight timeline we set forth. They were good at developing to very specific specs. Describe their project management style, including communication tools and timeliness. Very good project management by our project manager. A pleasure to work with, with a lot of extra effort put into the project and the work. What did you find most impressive or unique about this company? The price point was very competitive. They followed direction very very well. Are there any areas for improvement or something they could have done differently? While they were great at executing a specification and requirements, they didn't have that much input of guidance in building requirements, specifically around the business marketing, branding and front end look of the site. --- #### Magento Development for Educational Publishing Company **The Project** - Services: E-Commerce Development, UX/UI Design - Project size: $50,000 to $199,999 - Project length: June - Dec. 2020 **Project Summary**: Netsmartz LLC was tasked with creating a Magento cloud commerce platform for an educational publishing company. Their goal was to build a flexible, secure e-commerce site with a great UX design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Benchmark Education Company - Industry: Education - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Feb 2, 2022 **Feedback Summary**: Netsmartz LLC delivered everything on time and with good quality. They were a pleasure to work with. It was as if they had worked for years together right from the beginning. Moreover, the team was always informative and clear with their communication. ""They're a pleasure to work with. We felt like we had worked together for years right from the beginning."" **BACKGROUND** Please describe your company and your position there. I am a product manager at an educational publishing company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC, and what were your goals? We hired NetSmartz LLC for their expertise with the Magento Cloud Commercr Platform to build us an e-commerce site that would be flexible, secure, and provide a great user experience for our customers. **SOLUTION** How did you select this vendor and what were the deciding factors? Quality of work, cost, schedule and resource availability were key factors in our decision making. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Build us an e-commerce platform on the cloud that would integrate with our ERP system for three different stores where a customer can share an account and session across all three stores. We are on the Cloud Commerce pro set up at Magento. How many people from the vendor's team worked with you, and what were their positions? I am not sure on exact number, but Project Manager, a few developers, senior designer, Technical Admin, QA. All were great. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? NetSmartz LLC provided deliverables on time with good quality. Describe their project management style, including communication tools and timeliness. We used JIRA for tracking work and most communication. Otherwise, scheduled calls, meetings, e-mails. Communication from our PM was always informative and clearly expressed. What did you find most impressive or unique about this company? They're a pleasure to work with. We felt like we had worked together for years right from the beginning. We relied on their Magento expertise and they delivered. We have continued to work together since launch. Are there any areas for improvement or something they could have done differently? Nothing jumps out, we look forward to continuing our partnership with NetSmartz LLC. --- #### E-Commerce Migration & Development for Fundraising Company **The Project** - Services: E-Commerce Development - Project size: Confidential - Project length: Jan. 2020 - Ongoing **Project Summary**: Netsmartz LLC was hired by a fundraising company to assist in their site's migration to Magento 2. They are also responsible for enhancing the site's custom functionalities and improving its ease of use. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Systems Development Director, Original Works - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 24, 2022 **Feedback Summary**: Showcasing their extensive Magento knowledge and keen understanding of the client's needs, Netsmartz LLC delivers on time and proposes valuable suggestions to further enhance the site. They foster an organized process by creating a milestone document and remaining accessible and responsive. ""The team is very knowledgeable and understanding of our needs."" **BACKGROUND** Please describe your company and your position there. I'm the Director of Systems Development & Strategy for an art-based fundraising company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC, and what were your goals? Our website had initially been created by a small group of developers. We quickly outgrew their abilities. We had moved around between developers for a few years trying to find a good fit both in terms of our site generating increased business and continuing to provide enhanced ease of use for our customers. **SOLUTION** How did you select this vendor and what were the deciding factors? We connected with the team at Adobe and they assisted us in finding a company to assist us with moving to M2 that would also be able to manage & expand on our customized portions of Magento. We looked for a team that had knowledge of the platforms used, understood our customer needs and the timing of our main selling periods in relation to the school year. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We started with a Discovery meeting followed by a review of our current code by the Netsmartz team. Milestones were set-up at that time in line with our goals. We held weekly meetings as well as Milestone meetings to review what had been completed and was ready for testing. How many people from the vendor's team worked with you, and what were their positions? Two project managers, a software engineer as well as variety of team members as needed. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We were able to continue to serve our customers during Covid lockdowns by the institution of new online only programs that we were able to offer to our school customers. Describe their project management style, including communication tools and timeliness. We were provided with a milestone document as well as a breakdown of work being done at every stage. The team was typically immediately available and very responsive by email. What did you find most impressive or unique about this company? The team is very knowledgeable and understanding of our needs. They were able to anticipate any issues with our requests and made frequent suggestions to enhance our site. Are there any areas for improvement or something they could have done differently? I don't have any areas that I feel could have been handled differently by Netsmartz. They are in a different time zone than us but seem available 24/7. --- #### Magento Development for Luxury Home Furnishing Company **The Project** - Services: E-Commerce Development - Project size: $200,000 to $999,999 - Project length: May 2019 - Ongoing **Project Summary**: A luxury home furnishing company was looking for a cost-effective e-commerce solution, so they hired Netsmartz LLC to upgrade and migrate their website to the newest version of Magento. **Review Rating**: 4.0 - Quality: 3.5 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** IT Director, Arteriors Home - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 15, 2021 **Feedback Summary**: Netsmartz LLC consistently delivers their requirements in a timely manner. The team is committed to providing the best service, and internal stakeholders are particularly impressed with their ability to understand and remedy issues. ""Netsmartz LLC has the commitment for our business to be successful."" **BACKGROUND** Introduce your business and what you do there. I’m the IT director of a luxury home furnishing retailer, a B2B company that predominantly serves the interior design community in the US, and we’re currently expanding our business in the UK. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? We needed someone to provide us with a cost-efficient e-commerce solution. **SOLUTION** What was the scope of their involvement? I engaged with Netsmartz LLC as a third-party offshore provider primarily focusing on Magento e-commerce development. They’re porting our entire site along with its functionalities and interface to the newest version of Magento, and serve as our main front- and backend development resource for new features and functionality. Apart from that, they do QA testing for our products and make further improvements by implementing new features.  What is the team composition? We work with Raj (Technical Project Manager), Pratik (Business Analyst), Sneha (Software Engineer), Sakshi (Software Developer), and a lead developer. How did you come to work with Netsmartz LLC? We found Netsmartz LLC through Google and decided to go with them based on their Magento and Adobe eCommerce expertise. Sanjay (COO) presented their services well and after checking a few references and vetting their company, I felt quite confident moving forward with them. How much have you invested with them? So far, we’ve invested around $600,000. What is the status of this engagement? Our ongoing partnership started in May 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Netsmartz LLC has a great track record of delivering multiple requirements successfully, and consistently meeting our expectations. How did Netsmartz LLC perform from a project management standpoint? Their project management is serviceable, but it takes care from our side to make sure everybody in their team is working efficiently and communicating smoothly. What did you find most impressive about them? We like that Netsmartz LLC has the commitment for our business to be successful. They understand the challenges and do a good job of keeping the project on track. In addition to that, we like their responsiveness and ability to mitigate issues. Are there any areas they could improve? It would be great to see some accountability and ownership flow down to the lowest level of contributors. If the developers don’t understand the requirement, they should take it upon themselves to identify the problem instead of passing it to someone else. Do you have any advice for potential customers? My advice is to go into the partnership with your eyes open. As long as you have ownership inside the business and the right people to manage your project, you’re going to have a great experience working with Netsmartz LLC. --- #### E-Commerce Development for Nonprofit Organization **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: A nonprofit organization hired Netsmartz LLC to provide e-commerce development. They built and customized a shopping cart function for the platform, which they continue to maintain. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Nonprofit Organization - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 29, 2021 **Feedback Summary**: Netsmartz LLC's accommodating approach has been key to delivering top work. The client also praises their ability to solve any issue through quality solutions. They also lead a communicative process to keep the team updated and stay within the timelines. ""Their ability to adapt to us and work to get any needed solution is outstanding."" **BACKGROUND** Introduce your business and what you do there. I’m an executive at a nonprofit organization in the education area. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? We purchased and installed a new learning management platform for our customers, but its shopping cart was inept for what we wanted, so we needed help with it. **SOLUTION** What was the scope of their involvement? Netsmartz LLC built out and customized the shopping card product we got through Magento. We started by telling them what we needed, and they proceeded to fill out a scope of work on the timeline, then started to build and launch the product. Currently, they’re helping us with maintenance. What is the team composition? We’ve been working with six members of their team, including a project manager. How did you come to work with Netsmartz LLC? They were referred to us by our LMS company. We chose them because they accommodated our budget. How much have you invested with them? We’ve spent around $45,000 with them so far. What is the status of this engagement? We started working together in January 2019, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They’ve been accommodating and have continued to work through any issues we’ve had. How did Netsmartz LLC perform from a project management standpoint? They’re great at staying on the timeline. In terms of communication, we have biweekly meetings. What did you find most impressive about them?  Their ability to adapt to us and work to get any needed solution is outstanding — they solve any issue until we’re satisfied. Are there any areas they could improve? The time difference between teams has been challenging in terms of having all the teammates on the same call to talk about the project. Any advice for potential customers? Be clear on what you want and scope everything out, including the timeline you want to work with. --- #### Custom Software & Web Dev for Paper & Media Distributor **The Project** - Services: Custom Software Development, Web Development - Project size: Confidential - Project length: Dec. 2019 - Ongoing **Project Summary**: A paper and media distributor was looking for a seamless solution for companies to build a network of service providers, so they engaged with Netsmartz LLC to provide them with custom software development. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Product Manager, Paper & Media Distributor - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 9, 2021 **Feedback Summary**: Netsmartz LLC not only takes complete ownership of the project, but they also provide the client with customizable and high-quality resources, much to the delight of the internal stakeholders. The team is also communicative, adaptable, and receptive to the incalculable concerns of the partnership. ""They’re phenomenal at taking ownership of the project and they’re definitely committed to our company’s success."" **BACKGROUND** Introduce your business and what you do there. I’m the product manager of a paper and media distributor. We sell to the photography industry and we also have a digital imaging platform. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? Our digital imaging platform is widely used in the North American and Australian markets, so we were looking for an easier way for companies to establish partnerships with solution providers such as photography production companies and photo websites, to provide consumers with a seamless experience when it comes to ordering, developing, and publishing photos. **SOLUTION** What was the scope of their involvement? We hired Netsmartz LLC to create a one-point integration for gallery software and e-commerce companies to connect to a network of photography labs across our targeted markets. Using our production system, customers are able to easily make orders and establish business relationships as they choose. The project has five phases starting with a feasibility architecture where we identify the scope of the project, a business analysis where we write high-level user stories, a Scrum implementation where we acquire resources from Netsmartz to do incremental developmental sprints, a testing phase, and the delivery of an MVP. Throughout the partnership, we’ve established additional features, resized the Scrum team, and sent the product out to early adopters and testers. Additionally, Netsmartz has also been hosting and operating the software’s APIs and Azure cloud system. What is the team composition? We work with a business analyst, Scrum leader, and a senior technical person who’s responsible for the software architecture. At our peak, we’ve probably had about five full-time resources and we’ve also interfaced with John (General Manager & Channel Sales Manager). How did you come to work with Netsmartz LLC? The previous vendor we were working with on this project recommended them to us. They have limited experience working with Netsmartz, but have read about their visibility in the tech community of the Rochester area. What is the status of this engagement? The ongoing partnership started in December 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve been very pleased with the resources provided by Netsmartz. They’re phenomenal at taking ownership of the project and they’re definitely committed to our company’s success. Additionally, their communication and follow-through skills are always there, so we’ve never been afraid of having them directly interact with our customers. Another thing that I found helpful was the ability they provided me to scale their involvement up or down at the initial push, depending on the project’s needs and budget constraints. We mostly communicate through Zoom and Microsoft Teams. How did Netsmartz LLC perform from a project management standpoint? They perform well. One thing I found helpful was the ability they provided me to scale their involvement up or down at the initial push, depending on the project’s needs and budget constraints. We mostly communicate through Zoom and Microsoft Teams. What did you find most impressive about them? We like that they help with our growth initiative by providing us with customizable resource solutions. The ability to be able to rent our own Scrum team has been very handy, especially in the last six months when business conditions have essentially forced us to put the product on pause. Are there any areas they could improve? While we haven’t succeeded with our project yet, it’s not necessarily something I can attribute to their performance, so they don’t have anything they could improve on. Do you have any advice for potential customers? I would advise them to break down their projects into smaller phases to gain some experience working with Netsmartz. Come up with a plan, get something delivered, and review the progress of the partnership. --- #### Software Bug Fixing for Sports Analytics Platform **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Feb. - Aug. 2021 **Project Summary**: A sports analytics platform hired a senior-level engineer from Netsmartz to supplement their development team. They worked with different specialists to resolve issues and fix bugs on the software. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Sports Analytics Platform - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 27, 2021 **Feedback Summary**: Netsmartz was able to prove their expertise and ability to quickly resolve technical issues. They integrated well with the other development teams despite operating across a different time zone. This led to a collaborative partnership that allowed for the creation of high-caliber software. ""They were easy to communicate with especially when we needed to work through business challenges and other issues."" **BACKGROUND** Introduce your business and what you do there. I am the CEO of a company that focuses on data collection and sports analytics for distance running teams and general fitness customers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? We brought in Netsmartz to join the other teams and vendors that were working on our primary application. **SOLUTION** What was the scope of their involvement? Netsmartz provided senior-level engineering services and supplemented a lot of the bug-fixing and adjustment efforts. They played a major role in stabilizing the platform by taking out and reengineering different erroneous sections, working closely with the QA specialists and principal engineers.  The platform itself is a mobile system that uses a universal timer to allow people –particularly coaches, distance running teams, cross-country teams, and track-and-field teams – to collect data at training and sports meets. This system can log data on up to 200 people on a team and do analytics instantaneously to provide real-time coaching insight. We’ve built the platform to help users manage team members logistically in a polished way. What is the team composition? We work with one senior engineer from Netsmartz. How did you come to work with Netsmartz LLC? We found them through LinkedIn. They contacted us when we were looking through different agencies that could supplement our team. We’re a startup, so the budget was a critical factor in our choice. Despite our different time zones posing a challenge to their integration with the other teams, Netsmartz was very affordable, so we decided to hire them.  What is the status of this engagement? Our engagement with Netsmartz lasted from February– August 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We measured the impact of their work based on the velocity of tickets that were being done and completed. In that regard, Netsmartz did a great job of fixing all of the bugs that were on our platform. Some tickets required them to work with higher-level architects, but all in all, they were getting pounded out on a regular basis.  How did Netsmartz LLC perform from a project management standpoint? We worked in a very agile way so that we could constantly reprioritize and not base our success on whether or not we meet the deadline. Despite us having to delay our launch and accepting that some parts of our system were quite difficult to build, Netsmartz was able to help us build a high-caliber application.  What did you find most impressive about them? The corporate executive from Netsmartz was a great person to work with. They were easy to communicate with especially when we needed to work through business challenges and other issues. They were also actively finding additional talent for us. The engineers from Netsmartz were very good, too, and gave our team the needed experience of working with senior-level developers.  Are there any areas they could improve? In the development industry, as a whole, many agencies will market their engineers as being on the senior-level when they, in fact, are not. This was the case with Netsmartz as well. I believe they could benefit from a better assessment and representation of their developers’ skills. --- #### Mobile App & Web Dev for Martial Arts Membership Management Platform **The Project** - Services: Mobile App Development, Web Development - Project size: Confidential - Project length: Apr. 2020 - May 2021 **Project Summary**: Netsmartz LLC developed a mobile app and website for a martial arts membership platform. The team adopted existing code made by a previous developer and expanded its features as well as fixed its bugs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Martial Arts Membership Management Platform - Industry: Education - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 11, 2021 **Feedback Summary**: Through phenomenal development work, Netsmartz LLC was able to complete a product that enabled the client to expand their customer base and secure a large investment. The team’s high-value services were elevated by their stellar communication, round-the-clock responsiveness, and prompt bug fixing. ""They had a really good price for phenomenal work, which is a big thing for a bootstrapped company like ours."" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a martial arts membership management platform that helps martial arts academies of all types and sizes run their schools more effectively. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? We’re a bootstrapped company and we didn’t have the resources to hire our own in-house development team, so we outsourced Netsmartz. **SOLUTION** What was the scope of their involvement? Netsmartz has done mobile app and web development for our company. I was working with another agency prior to this engagement, so Netsmartz took on the project and got it up and running in their environment. They spent some time understanding the ins and outs of the available code before moving into expanding the features and fixing bugs. The team also worked with me for the onboarding process as we started to get more clients on the platform. They helped me get to a point where I was able to secure a large investment from customer acquisitions.  What is the team composition? I had one main point of contact, Himmat (Senior Project Manager), who is very experienced and well-versed in the type of backend infrastructure that we were dealing with. He wasn’t the main developer but he took on the role of project manager, relaying all information to the designers and programmers.  I also worked with the president of Netsmartz, who had initially sold me on the idea of partnering with them.  How did you come to work with Netsmartz LLC? The agency I had been working with prior to Netsmartz communicated poorly and dragged the project on and on. That’s when I started looking for other providers. I did some online research and came across Netsmartz.  Besides being the most responsive out of the other agencies I looked at, the team had also done some work in this type of space before. Their services were well within my budget, so I decided to bring them in.  What is the status of this engagement? We started working together in April 2020 and the project concluded in May 2021. When I was able to secure that investment, I moved over to a new development team.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? When Netsmartz took over, we already had two beta clients. During the course of the engagement, we were able to increase our client base by 10–20 times. How did Netsmartz LLC perform from a project management standpoint? Netsmartz always addressed any bugs or issues that came up. They were prompt to have it fixed, which was great. The communication was stellar and they were excellent to work with.  I met with Himmat once — and sometimes multiple times — a week to get updates on where the project is at, what the next releases would be. He was always available, day and night, which made me curious if he ever slept because I would always get an immediate response regardless of the time.  What did you find most impressive about them? The value that they brought to our company was extremely high. They had a really good price for phenomenal work, which is a big thing for a bootstrapped company like ours that is looking to get a high-caliber product at an affordable cost. Netsmartz is second to none.  Are there any areas they could improve? I don't have anything to say in this regard. I had a great experience And I don't know what else they could’ve done better.  Do you have any advice for potential customers? Be very clear and concise about your deadlines and expectations. Expect to see some language barriers since they're an offshore development team, but be assured that your point of contact or whoever you'll interface with will be great in English communication.  --- #### Product Dev & Design for Software Marketplace **The Project** - Services: Custom Software Development, Other Design - Project size: $200,000 to $999,999 - Project length: June 2009 - Ongoing **Project Summary**: Netsmartz LLC has developed and designed multiple platforms for an IT company, including an iOS app. The team is currently tasked with building a custom software app based on the client's core requirements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, DoorClé - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 2, 2021 **Feedback Summary**: Demonstrating satisfactory control of their development expertise, Netsmartz LLC has rewarded the client with high-yielding software solutions that have unfailingly elevated their business. They swear by a committed and organized workflow, mirroring their strong desire to help their client succeed. ""Netsmartz LLC manages to be exceptional at anything they do, whatever the odds are."" **BACKGROUND** Introduce your business and what you do there. I’m the COO of DoorClé. We’re building a software marketplace platform for the real estate industry. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? We needed their team’s product development expertise to build our software marketplace platform. **SOLUTION** What was the scope of their involvement? We’ve been in a long-term engagement with Netsmartz LLC. Over the course of our partnership, they’ve developed several applications and websites for us, including our first iOS app. One of the iOS apps they created was in the App Store for more than a decade before being replaced by native iPhone functionality, they consistently improved the app over that long timeframe horizon with new features and functionality to keep it relevant. For this specific custom software project, Netsmartz LLC works with our internal team to develop software solutions, conduct life cycle testing, and production deployment. We’ve authored the core set of requirements that they currently use to create outlines for our products. They then use those outlines to decide on the tech stack and other tools to utilize for the product design and development stages.  Apart from designing mockups for our team to review, Netsmartz LLC also decides on the architecture that must be implemented across our platform. Upon securing our approval, they then proceed with the development phase, implementing our preferred functionalities and design elements. What is the team composition? We’ve worked with dozens of Netsmartz LLC’s resources throughout our engagement, but our main points of contact are their business analysts, project managers, developers, and testers. How did you come to work with Netsmartz LLC? I found Netsmartz LLC's team on Google when I was still employed at a different company. We chose their team to take on a development project as we saw their professionalism and commitment to deliver our exact needs. How much have you invested with them? We have spent more than $500,000 so far. What is the status of this engagement? We first collaborated in 2009, and they’re still working with us. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Netsmartz LLC is an expert at producing first-class results — they’ve proven themselves to be world-class software developers. Their word-class software development is our main success metric for their work, and they’ve never disappointed us by delivering something that’s not on par with our expectations. Netsmartz LLC manages to be exceptional at anything they do for us, whatever the requirements are! How did Netsmartz LLC perform from a project management standpoint? We mainly communicate via email, Microsoft Teams and rely on Confluence for additional communication. Netsmartz LLC has an organized and progressive workflow — they always stick to the plan and work in reliable sprints. At the same time, our team never feels left out in the process because they share regular product demos and progress updates. Overall, they’re a fantastic team that consistently meets both our needs and expectations. What did you find most impressive about them? Netsmartz LLC integrates their skills smoothly into our own processes — they work like a part of our internal team, and that level of dedication has always impressed us. More than caring about their work, their personal interaction with us demonstrates that they truly care about our products too. Are there any areas they could improve? We’ve never encountered a situation that’s left unresolved. Netsmartz LLC addresses any unforeseen circumstances with ample commitment and consideration — We have never worked with a more high-caliber team. Do you have any advice for potential customers? Be open in communicating your business needs and vision, and they will articulate those by creating tailored solutions for you. --- #### Mobile App Development for Wellness Tracking App Company **The Project** - Services: Mobile App Development - Project size: Less than $10,000 - Project length: Apr. 2020 - Jan. 2021 **Project Summary**: Netsmartz LLC is developing a mobile app for a wellness tracking app company. They were tasked with building an intuitive and concise app within the company’s mission. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Track and Assess - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 6, 2021 **Feedback Summary**: Thanks to Netsmartz LLC’s efforts, the app worked well and was beautifully designed. The team laid out the processes clearly and managed the project in a timely manner with extreme meticulousness. Overall, they leveraged their communication skills to ensure all concerns are properly addressed. ""We always felt that the team was dedicated to our project." " **BACKGROUND** Please describe your company and your position there. I am the founder of Track and Assess. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC, and what were your goals? We hired Netsmartz for the app development. Our goals were to create an easy to use, clean and concise tool. **SOLUTION** How did you select this vendor and what were the deciding factors? We selected this vendor after months of researching other app development companies. We decided on Netsmartz because of their professionalism, communication and general experience with creating apps. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The scope of the project was challenging because of our vision but Netsmartz was always available to help us bring the project to life. They helped us build our idea from the ground up and really took the time to understand our mission and explain how/why the app would function. How many resources from the vendor's team worked with you, and what were their positions? We worked directly with Himmat, who is an outstanding project manager. He lead a team of developers, etc., kept an open line of communication, and helped understand the process. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The app works really well and it is beautifully designed. Our goals were met on several fronts and we remain happy with the execution. Describe their project management style, including communication tools and timeliness. Everything was laid out very clearly - especially for company that is brand-new to the market - and the project was managed in a timely manner with extreme attention to detail. What did you find most impressive or unique about this company? We were really impressed by the team's communication and customer service. There was never a time where we waited for answers. We always felt that the team was dedicated to our project, Are there any areas for improvement or something they could have done differently? Not at the moment. We are really happy with the execution. --- #### Web Platform Services for Print Production Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Nov. 2008 - Ongoing **Project Summary**: Netsmartz LLC provides ongoing web development services, working first on a web-based platform and then continuing development alongside ad-hoc tasks. They use SQL, .NET, and C#, among other technologies. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Print Production Company - Industry: Information technology - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Mar 14, 2019 **Feedback Summary**: The team develops excellent software solutions, ensuring they always launch with no issues by implementing excellent quality control procedures. They are adaptable to changing requirements and are proactive, inquisitive, and responsive. "“They haven't shied away from any task we’ve thrown at them.” " **BACKGROUND** Please describe your company and your position there. I’m an IT project manager at a print production company. My role is to manage the eMerx project that Netsmartz works on. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? We needed help with a web-based product platform for photos. What were your goals for this project? We wanted to develop a software solution tailored to our customers, increasing our value as a supplier. **SOLUTION** How did you select this vendor? Their location, project management procedures, and the hourly rate of the developers were part of the decision-making process. Describe the project and the services they provided in detail. Since the web platform project, we’ve tasked them with ad-hoc development needs. They’ve also provided support for an application that spawned from the original web-to-print solution. Currently, they’re working on that application using SQL, .NET, ASP.NET, and C#. What was the team composition? We have two full-time developers and one full-time quality control member of our team. We’ve just added a designer as many of our projects require HTML/CSS and e-commerce platform integrations. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The web-to-print solution is a major selling point for us when acquiring new clients. It’s also a great tool for enhancing our relationship with our current customers. It’s raised us above our competition in many instances. How was project management arranged and how effective was it? We've implemented an agile project management methodology, carried out over Jira and Skype. Our team is always proactive, asking questions, and acting quickly to meet our deadlines consistently. What did you find most impressive about this company? I was really impressed with the knowledge base of our developers, and how they haven't shied away from any task we’ve thrown at them. I’m also incredibly impressed by the quality control procedures, which have ensured that a polished piece of software is always delivered when we go live. Are there any areas for improvement? I don’t have any negative feedback. --- #### Mobile App Dev for Trucking Platform **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Dec. 2016 - Jan. 2017 **Project Summary**: Netsmartz served as a development partner for a mobile application. After helping create wireframes and user stories, they built the app for Android and iOS with Stripe and Google Maps integration. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, EZLinQ - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 21, 2019 **Feedback Summary**: The app debuted to positive user feedback on its polished and user-friendly design, leading to more work for Netsmartz. They managed a productive workflow thanks to their reliable communication, regular updates, and timely delivery. The team’s technical expertise enabled their high-quality results. ""Netsmartz had a highly talented and diligent team; we had an awesome experience working with them." " **BACKGROUND** Introduce your business and what you do there. I’m the president of EZLinQ. We provide a mobile application that bridges the demand gap between Canadian truck drivers and fleet companies.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz? We needed help to develop the app. **SOLUTION** What was the scope of their involvement? I provided Netsmartz with a very sparse idea. Their team helped me shape the envisioned app, creating wireframes and user stories. They then built the app for both Android and iOS. It includes multiple APIs, such as Google Maps and Stripe as a payment platform. What is the team composition? I worked with 8–10 people, including project managers, developers, and a quality assurance team. How did you come to work with Netsmartz? I found them through MYLead.  How much have you invested with them? I spent about $250,000–$500,000 CAD (approximately $190,000–$379,000 USD).  What is the status of this engagement? The project lasted from December 2016–January 2017. Netsmartz still works as a support partner in developing new features. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Netsmartz delivered the app on time, which allowed me to bring to market on time and start earning sales. Since its launch, users have regularly praised its professional look and user-friendly feel. Netsmartz still provides ongoing development services. How did Netsmartz perform from a project management standpoint? The project ran smoothly from start to finish. Any delays in communication came from my part. Netsmartz was always on top of tasks and deadlines. We communicated through email, texts, and a project management platform that provided progress updates. What did you find most impressive about them? Netsmartz had a highly talented and diligent team; we had an awesome experience working with them. On occasion, they swapped out team members, but each person was an excellent contributor to the project. Are there any areas they could improve? No, I’m thrilled with their work. Any advice for potential customers? Visit their office in person at least once so their team can provide a personal touch to your project. --- #### Web Dev & Marketing for Seasonal Home Rental Platform **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2008 - Ongoing **Project Summary**: Netsmartz LLC provides website development services, building a site from scratch. It includes membership registration and log in features, with the team addressing any maintenance issues over the years. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** President, Snowbirdseeker.com LLC - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 8, 2019 **Feedback Summary**: Netsmartz LLC offered a flexible, accommodating service that addressed the needs and the business requirements carefully. They went above and beyond to develop responsive solutions, all while ensuring they built a good rapport between the team and the client. "“They’re very adaptable and really work hard to make sure I’m happy.” " **BACKGROUND** Introduce your business and what you do there. I’m the president of Snowbirdseeker.com LLC, a website for seasonal rentals by owner. The website facilitates communication between snowbirds and the property owners. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? I had an idea to build a website, but I didn’t know how to do it.   **SOLUTION** What was the scope of their involvement? They developed my website and have been servicing it ever since it went live in June 2008.  Initially, a user could list as many properties as they wanted and still access their mail center. This diluted the value of a particular listing spot on the site, so they worked with me to come up with an additional membership plan for these circumstances. It helped to curve this problem and is an example of how they worked with me to fix an issue and create a new application that increased revenues for my company. What is the team composition?  They’re all very nice people. There is a project manager, and a developer who works under him, as well as a quality control department.  How did you come to work with Netsmartz LLC? A friend of mine had worked with Netsmartz LLC in the past. He was the middleman in getting me the first requirements written up and ready to go, then recommending them to me. How much have you invested with them? We’ve spent $30,000–$40,000. What is the status of this engagement? We started working together in January 2008, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? With their timely communication, they were able to make my concept and vision a reality. They’ve enabled me to build a business—I’m blind, and my screen reader won’t work on the dedicated server, so they created special applications where I can edit the static content of a particular webpage.  Beyond that, they’ve built applications that enable me to create new memberships so I can get recurring revenues from my customers and developed a tool to help me with another consulting business of mine. They’re very adaptable and really work hard to make sure I’m happy. They’re understanding of my situation, which speaks volumes. Not too long ago, I hired them to help me with some improvements to the communication on the website. I offered them extra money for these efforts, which they declined and said it within the original agreed upon price. They told us we were more than a client to them. How did Netsmartz LLC perform from a project management standpoint? They do a great job. They’re timely and honest, and they keep to their deadlines. If there are any problems with what they’ve done for me, I jot down an issues document for them to fix. They look at that line by line and make sure that everything is resolved. What did you find most impressive about them? I like them because they’re trustworthy. We’ve established rapport together, which is good. Are there any areas they could improve? There’s a time difference that makes it sometimes difficult to communicate with them after 11:00 am. They’re sleeping then, so I don’t blame them. Do you have any advice for potential customers? Be extremely clear on the requirements that you have. Write them down line by line and make sure both of you are on the same page but expect that some things might not quite look exactly how you planned. When this happens, write down where they didn’t quite meet your requirements, and they’ll fix all the issues. --- #### ERP Development for an Air Equipment Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Nov. 2018 - Ongoing **Project Summary**: Netsmartz upgraded an ERP system to a central business solution. The team integrated the platform with Microsoft Dynamics 365. They also provide additional support. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CFO, Central Air Equipment - Industry: Business services - Review Type: Phone Interview - Verified **The Review** — Feb 8, 2019 **Feedback Summary**: Netsmartz’s work has significantly benefitted the business. Their team works efficiently, delivering quality services and products. Their patience was an exceptional strength. They are organized, focused and responsive. Netsmartz exceeded expectations. ""Netsmartz has been paramount to the success of the project." " **BACKGROUND** Introduce your business and what you do there. I’m the CFO at Central Air Equipment Ltd. We’re a sales and service air compressor business. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? We hired Netsmartz to upgrade our ERP system to a Microsoft Dynamics 365 business central solution. **SOLUTION** What was the scope of their involvement? Netsmartz was the frontline support group for guiding our management and administration through the infrastructure development review of our processes. Their team is also integrating its service system to meet the company’s needs by customizing their base product into our base requirements of producing and operating all aspects of service. What is the team composition? Our main points of contact were Kapil (Associate Vice President, Netsmartz) and James (Director of Solution Development, Netsmartz). Kapil is based in India and has a development of 14 working under him. How did you come to work with Netsmartz LLC? We used a third-party provider to guide the system selection process. They completed a market study and found many alternative systems as we narrowed our selection to a Microsoft product. There are three Microsoft providers locally in Calgary, including Microsoft themselves. A Microsoft sales manager directed us to Netsmartz as the best choice to be our service provider. How much have you invested with them? We’ve spent $150,000 with them so far. What is the status of this engagement? We started working with Netsmartz in November 2018, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’re nearly the completion of phase one. Their team was instrumental in converted from our old system. Netsmartz has been paramount to the success of the project. How did Netsmartz LLC perform from a project management standpoint? Netsmartz has been leaders from the beginning. They not only focused on our project but provided a lot of support in terms of how to manage the integration. Their team supported our executing services for customers. What did you find most impressive about them? I’m impressed with Netsmartz’s calmness and patience. Their team keeps an eye on the big project by breaking it down into manageable pieces for our company. The plan was a little overwhelming for our organization, but they kept the project on track all the way through. Are there any areas they could improve? There are none that I can think of. Everyone including Shawn (VP of Operations and Channel Sales, Netsmartz), James, and Kapil, has done everything they needed to do. At the beginning of the engagement, Shawn told me that if I ever get the feeling that things aren’t running smoothly, give him a call. I hit the panic button in early November, and he had a solution for me within 36 hours. We’ve never looked back. Netsmartz has delivered. I can’t be happier with them. Do you have any advice for potential customers? Clients should review all the stages of the project, making sure they understand all aspects. When we first started, my company wasn’t as conscious of all the steps as we should’ve been. NetSmartz understands all facets of the project, and if the customer also does, they’ll be more accepting of the journey that they’ll be on. --- #### App Development for Lifestyle Management & Tech Firm **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Feb. 2013 - Jan. 2019 **Project Summary**: Netsmartz LLC was a long-term partner that assisted with app development, creating a scalable and unique solution to stand out against competitors. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Virtual Manager, LLC. - Industry: Real estate - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 6, 2019 **Feedback Summary**: The app successfully positioned the company ahead in the market, placing it as one of Inc. 5000’s fastest growing companies in the U.S. in 2014. Their consistent availability, effective communication, and ability to get the work done no matter what requests were made are highlights of their work. ""Netsmartz LLC treated the project as if it were its own." " **BACKGROUND** Please describe your company and your position there. I’m the CTO of Virtual Manager, LLC. It's a lifestyle management and technology firm based out of Bowie, Maryland. We provide various services for residents living in community associations throughout the Washington, DC Metro Area. My job is to find and deliver products to various industries that will manage populations, enhance user engagement, and allow for a better UX. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? Over five years ago, our firm was looking for a cutting-edge application that was unique, scalable, and would set us apart from our competitors. To achieve this, we needed to hire help. What were your goals for this project? Our goal was simple—to have an advantage over our competition. **SOLUTION** How did you select this vendor? After extensive research and speaking with several other mobile app development firms, Netsmartz  LLC made us feel most comfortable. They were very patient, answered our questions, and were willing to work within our budget. Describe the project in detail. Once selected, they asked us a series of questions to make sure that they obtained a clear understanding of our overall vision and the goals we were looking to achieve. The concept was explained in detail to the project manager. We were then provided a full project scope which outlined the process, the app’s functionality, the project’s timeframe, and pricing. What was the team composition? We were assigned a dedicated project manager, which we had the pleasure of working with for several years. Netsmartz LLC treated the project as if it were its own, offering suggestions to make the application better regarding its design, features, updating APIs, and more. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We’re pleased to say that Netsmartz LLC was able to meet our needs. After eight months of development, we finally launched the completed project. Our organization experienced tremendous growth which contributed to our success as being recognized as one of the fastest growing companies in the United States by Inc. 5000 in 2014. How effective was the workflow between your team and theirs? The project managers have all been very easy to work with over the past five years. The communication was exceptional and exceeded any of our expectations by far. We typically communicate daily, and questions are usually answered within 12 to 24 hours, including weekends. Netsmartz LLC gives clients the comfort of knowing that they’re always there when you need them. What did you find most impressive about this company? What we’ve found most impressive about Netsmartz LLC is their willingness to get the job done, no matter how challenging the request may be. Whether there are budget challenges or programming issues, Netsmartz LLC has always found a way to get the work completed. Are there any areas for improvement? We would’ve liked some of our previous requests to have been completed in a more timely fashion. However, we understand that what we were asking for was a bit unusual, and we’re very satisfied with the project’s outcome overall. --- #### Website and CMS Dev for Marine Transportation Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Jan. 2015 - May 2017 **Project Summary**: Netsmartz LLC has developed two generations of a website. Recently, they rebuilt a web-based reservation system featuring a booking system and a custom CMS. They’ve also built two mobile applications. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Manager, Rhode Island Fast Ferry - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 29, 2019 **Feedback Summary**: Visitors are impressed by the quality of the new website and its upgraded visuals. Netsmartz LLC provided consistent communication and intuitive management tools to keep tasks organized. Their attractive price-quality ratio and understanding of user preferences help them stand out. ""People expect a professional site with a quality transaction experience; Netsmartz delivered just that."  " **BACKGROUND** Please describe your company and your position there. I’m the operations manager of a marine transportation company. We operate high-speed, passenger-only ferry service, sightseeing cruises, and a variety of vessel charters. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? The team at Netsmartz has built two generations (the first in 2005, then the current generation in 2016) of our custom ticketing software, websites, and mobile ticket scanning applications. What were your goals for this project? We wanted to modernize our ticketing software and websites by adding a variety of features to speed up the booking and boarding process: barcode scanning and print-at-home tickets. **SOLUTION** How did you select this vendor? We have a 15-year history of working with Netsmartz. They’ve grown a lot over the years regarding staff size, but many of the team members from our original engagement are still part of the team. Describe the project and the services they provided in detail. They provided full-scale development of our new reservation system. It’s comprised of an in-house, web-based booking module, backend admin panel, two websites, and a web CMS. What was the team composition? Parth (Project Manager, Netsmartz LLC) has been our project manager for many years for a variety of development projects. He called on a variety of designers, developers, and QA staff, but we worked with the same core group of programmers throughout the project. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Netsmartz updated our site’s appearance and introduced the modern technology customers want from a passenger transportation company. People expect a professional site with a quality transaction experience; Netsmartz delivered just that. How was project management arranged and how effective was it? Parth is great to work with. We have open lines of communication, and he uses easy-to-share tools for management. What did you find most impressive about this company? Netsmartz consistently delivers high-end solutions at a very reasonable price. They’re the best value we’ve found. Are there any areas for improvement? There’s nothing to speak of. We’re happy. --- #### Magento 2 Development **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: June 2018 - Ongoing **Project Summary**: Netsmartz (formerly Envision Ecommerce) upgraded a Magneto server to the latest version in addition to carrying out development and performing necessary upgrades in a small timeframe. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** eCommerce Manager, FireFold - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 10, 2018 **Feedback Summary**: Their team communicated efficiently, and the project manager had thorough knowledge of Magneto and website development. The upgrade contributes directly to increased revenue through the online portal. ""Our upgraded website allowed us to begin work on other areas of development that will directly impact our revenue." " **BACKGROUND** Please describe your company and your position there. As e-commerce manager, I am responsible for overseeing our partners in the development on our Magento 2 website. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? We sought them out to upgrade our existing Magento 2 website to the most recent version, in addition to ongoing development and site updates. What were your goals for this project? Our initial goal was to upgrade our existing Magento 2 site to the most recent version, which our previous developer had been unsuccessful in completing. **SOLUTION** How did you select this vendor? They provided us with their portfolio of similar projects where they showcased a large pool of resources and the ability to respond instantly to our needs or any issues as they arose. Can you go into detail about the services they provided and the scope of the project? They successfully upgraded our Magento 2 site, as we initially requested, with minimal downtime. They remained available for troubleshooting after it was live, and they continued to work on other development projects for us in a timely and efficient manner. What was the team composition? We have interacted with three individuals including the main facilitator, a project manager, and a developer. The project manager is well-versed in Magento and site development, so we have not experienced a disconnect between him and the developer like have previously. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our upgraded website allowed us to put this project behind us and begin work on other areas of development that will directly impact our revenue. How was project management arranged and how effective was it? Our project manager was introduced and immediately began keeping us updated on progress. He stayed in touch via email and Skype the entire time and responded instantly to any communication. What did you find most impressive about this company? We believe the fact that our project manager, Anurag, has in-depth knowledge of development, has been vital to the success of our projects and is the reason we haven't experienced some of the obstacles we have faced in the past with other developers. Are there any areas where they can improve? There were no areas for improvement. --- #### Magento Development for Digital Consulting Firm **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: June 2017 - May 2018 **Project Summary**: Netsmartz (formerly Envision Ecommerce) provided Magento expertise and full-spectrum project management for end-to-end development of an e-commerce website. They handled all server-side functionality and UI. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Managing Director, DI Retail & Media - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 25, 2018 **Feedback Summary**: With improved speed and functionality, the website and subsequent support has increased client confidence for future projects. Assuming responsibility from the outset, Netsmartz offered invaluable industry guidance, engaged leadership, and a broad range of talent and expertise. ""The depth of available talent meant there was no task this firm could not complete for us." " **BACKGROUND** Please describe your company and your position there. I am the business owner and project management lead of a small digital consultancy catering to a variety of specialized contractors within the digital space. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? We were looking to acquire a Magento specialist.  What were your goals for this project? The goal was to provide users with a seamless shopping experience while maintaining the aesthetics and functionality of a big online store. **SOLUTION** How did you select this vendor? After several rounds of intense scrutiny and questioning to ensure their suitability, Netsmartz managed to consistently exceed our expectations and fit our needs perfectly.  Can you go into detail about the services they provided and the scope of the project? The project was a complete build, from the server setup to the UI and website launch. From the very beginning, Netsmartz took responsibility and guided the team on best practices. What was the team composition? The team was composed of Magento developers, server-side specialists, and project management personnel. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We were able to provide our client with a unique, efficient website that boasts greater speed and improved functionality. The level of post-completion support has also increased the client’s confidence in our ability to deliver projects of this scope. How was project management arranged and how effective was it? Project management was conducted in Basecamp. Significant, effective communication via Skype and their constant availability for discussions helped drive and expedite the project.   What did you find most impressive about this company? The depth of available talent meant there was no task this firm could not complete for us. They were especially adept at delivering bespoke and custom aspects of our requests. Are there any areas where they can improve? I firmly believe that as Netsmartz grows, they will have the ability to deliver with ease any project related to e-commerce. They delivered what we requested. --- #### Ongoing Magento Customizations for Marketing Firm **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: Jan. 2016 - Ongoing **Project Summary**: Netsmartz (formerly Envision Ecommerce) undertakes a variety of customizations for end clients as a third-party vendor. They primarily provide off-the-shelf solutions based on project needs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Director, RSM Marketing - Industry: Information technology - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 21, 2017 **Feedback Summary**: Their involvement allows clients to focus on other areas of business while they handle the technical aspects. They’re an efficient and cooperative team, capable of tackling complex tasks such as the large upgrade to Magento 2 which they handled, and are notable for their 24-hour turnaround time. ""I don’t have any issues with keeping them focused on our priority projects." " **BACKGROUND** Please describe your company and your position there. I’m the digital director of RSM Marketing and we work with entrepreneurial, growth-oriented businesses that want to win more and win faster without spending a fortune on structure or execution. Many see marketing as a huge opportunity but structure and expense are often an obstacle, however, we make it easy with our outsourced marketing department. I work closely with clients and our internal team to execute projects, goals, and strategies to grow their business, which sometimes means working with external resources. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? We hired them for ongoing customization for a Magento-driven website. Over the course of several years, we have made a number of client specific customizations as well as undergone an upgrade from Magento 1 to Magento 2. What were your goals for this project? Our main goal is to make our clients’ lives easier by providing to them a resource and service that allows them to focus on their business and not the technology required to operate it online. **SOLUTION** How did you select this vendor? We wanted to work with a partner that was both responsive and knowledgeable and found Netsmartz to fit these criteria. Describe the project in detail. As an ongoing project, they work with us to scope and execute a number of different customizations on Magento. Several of the customizations have been off-the-shelf extensions and are one-off customizations specific to our needs. What was the team composition? We’ve worked with three people, two of which work directly on our project, making communication on what our needs are more effective. The other relationship is with the COO, who looks to make sure our needs are being met. **RESULTS & FEEDBACK** What outcomes or results can you share that demonstrate progress and/or success? The biggest project we've undertaken is an upgrade from Magento 1 to Magento 2. I'm aware of the complexities involved in making major upgrades, so executing this was a big deal as Magento 1 nears its end of life support. How effective was the project management? Project management is effective and helpful. I don’t have any issues with keeping them focused on our priority projects. What did you find most impressive about this company? What’s most impressive is that they’re typically able to turn around work within 24 hours. The time difference between our company and theirs can be a challenge but the speed at which they operate makes that less of an issue. What tips or recommendations do you have? Frankly, there is very little. As our clients place demands on us, it's natural that we place demands on Netsmartz. I can always benefit from a faster turnaround but that’s just asking for more when what I'm getting is already pretty good! --- #### Custom Magento Work for Flooring Retailer **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: Nov. 2017 - Ongoing **Project Summary**: Netsmartz (formerly Envision Ecommerce) enhances the functionality of an e-commerce site that sells flooring materials. They create custom scripts, revise inventory, and resolve critical issues. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head of e-Commerce & Web Development, Lifestyle Flooring UK - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 17, 2017 **Feedback Summary**: Netsmartz continues to deliver exceptional results, thanks to their superior project management and communication. They promptly resolve technical problems even after office hours. Although there were some billing issues, Netsmartz offered free hours in recompense. "“I especially liked the way they all worked late on a Friday to help resolve an urgent issue.”" **BACKGROUND** Please describe your company and your position there. I am the head of web and e-commerce strategy for Lifestyle Flooring UK. For over 35 years, we’ve supplied quality flooring to retail and trade customers throughout the U.K. We provide exceptional flooring products direct to the consumer at trade prices. Our products include solid real wood flooring, engineered wooden flooring, Amtico flooring, Karndean flooring, laminate flooring, and vinyl flooring. We also sell carpets for both domestic and commercial customers. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? We hired them to create scripts that would allow us to add products in bulk to our website. We also asked them to customize our admin order process. What were your goals for this project? Aside from having more products on the site, we wanted the ability to process orders faster. **SOLUTION** How did you select this vendor? We found them on Upwork. Describe the project in detail. Netsmartz assigned our extra associated products programmatically to the configurable products on our Amtico Signature line. They’ve tweaked how we created an admin manual order, allowing us to override the set minimum quantity of boxes. Plus, they’ve debugged a few things on our site. What was the team composition? In total, we are working with around 5 people. Their roles vary, depending on the level of skill needed in specific areas. We usually interact with the 2 team leaders who head up the projects and ensure things run smoothly. They are a friendly, knowledgeable team. **RESULTS & FEEDBACK** What outcomes or results can you share that demonstrate progress and/or success? Despite the complicated work, they have been successful so far. I especially liked the way they all worked late on a Friday to help resolve an urgent issue. How effective was the project management? They are extremely efficient at project management, using Basecamp to keeps things up to date. Our communication with Vikrant, the chief mentor for Netsmartz, and his team is excellent. What did you find most impressive about this company? I appreciate their commitment and their willingness to fix any issues even after business hours. They are a great team and very faithful, so we will continue to work with them. What tips or recommendations do you have? The only thing that was not clear was the number of hours we were billed on Upwork. Initially, we found out that we had paid more than we had budgeted for the project. Fortunately, they were very understanding and offered 14 free hours for future tasks. They had not realized that we did not know we were being charged for certain hours, but I’m sure that they would have said something if they knew about it. --- #### Ecommerce Website for Canadian Education Tools **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2014 - Ongoing **Project Summary**: Netsmartz (formerly Envision Ecommerce) rebuilt and upgraded an educational tech vendor site to Magento 2. Key development included a new template and layout. They continue to provide support and bug fixes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Canadian Classroom - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 27, 2017 **Feedback Summary**: Working from an error-riddled previous version, Netsmartz has saved the day with the new website, which is a vast improvement and now includes custom reports for orders and customer databases. They have effective project management that makes them adaptable to every need. ""[T]hey have a Westernized approach, Magento professionals, and a good communication system in place." " **BACKGROUND** Introduce your business and what you do there. Canadian Classroom is a provider of educational technology to universities and schools in Canada. I am the owner. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? Our website was built on Magento 1 and needed to be updated, including the layout. Using a North American provider would've been too expensive, so we needed a better option. **SOLUTION** What was the scope of their involvement? Netsmartz has developed everything related to my website. They upgraded it to the new Magento version, installed a new template, and fixed many troublesome elements. What is the team dynamic? I've worked with at least 4 people from their development team, and there are more members involved on the marketing side. How did you come to work with Netsmartz LLC? I found them through Upwork. How much have you invested with them? The cost so far has been around $10,000. What is the status of this engagement? We started working with Netsmartz more than 2 years ago, around 2014. We have an ongoing relationship. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They created a new version of my website and have helped me with anything related to it. If we identify any bugs, the team fixes them. I wanted to have customized reporting on the site, which would display all orders, as well as connect the product and customer databases. They've created a single report that shows everything from the client name and information to my profits, taxes, and so on. How did Netsmartz LLC perform from a project management standpoint? They are organized and use the Basecamp project management software for communication. Their owner oversees the work on a consistent basis, and I’ve also worked with one of their managers, who is also helpful. What did you find most impressive about them? I'd been reluctant to work with an Indian company because the output quality is usually not very good, but with Netsmartz, it was different: they have a Westernized approach, Magento professionals, and a good communication system in place. My previous experience with a company was terrible; they created numerous problems and destroyed my website. Netsmartz came and saved me. Compared to a North American company, Netsmartz's team is warmer and less focused on simply sending me the bill. If I need something, like quick advice, they will help me right away, even on weekends. Are there any areas they could improve? No, I’m very happy with their service. Do you have any advice for future clients of theirs? Not particularly. They are a professional company and work well. --- #### Ecommerce Website for Indian Healthcare Provider **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2016 - Apr. 2017 **Project Summary**: Using Magento, Netsmartz (formerly Envision Ecommerce) developed an e-commerce platform for a healthcare company. They also offered ongoing SEO services, digital marketing, and content creation. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Founder, Biotic Healthcare - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 28, 2017 **Feedback Summary**: Traffic and conversions rapidly increased after implementation of the new platform, which was both visually attractive and ideal for marketing. Netsmartz established themselves as a capable partner through their timely deliveries, strong communication, and concentrated technical skills.  "“The traffic and orders have increased on my website.” " **BACKGROUND** Introduce your business and what you do there. My organization is Biotic Healthcare, which is a pharmaceutical company. RobustDiet.com is a division of Biotic Healthcare and an e-commerce website dealing in pharmaceuticals, supplements, and food products. We provide our products all over India and trade e-commerce on a distribution level. I’m the founder. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Netsmartz LLC? I needed them to create my e-commerce portal and help me position the company for success with digital marketing and SEO. **SOLUTION** What was the scope of their involvement? Netsmartz's Magento-certified developers started from scratch to create our website using Magento as the framework. Along with the development of the website, they also provided SEO, digital marketing, and blogging. What is the team dynamic? I communicated with one of the owners of the company, three people from the Magento team, and three people for the development of SEO and digital marketing throughout the project. How did you come to work with Netsmartz LLC? I received references about their work on Magento. One of my close friends had worked with them. He told me that they make very good e-commerce websites. Seeing a few of their live projects gave me the confidence to give the project to Netsmartz. How much have you invested with them? We have spent $10,000 on the project. What is the status of this engagement? We started working with them in August 2016, and a few adjustments have been done in 2017. I am thinking of doing more projects with them. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Overall, Netsmartz delivered the project well, and within the timeline. The traffic and orders have increased on my website. The e-commerce portal generates a lot of leads. We are now delivering goods all over India. How did Netsmartz LLC perform from a project management standpoint? They have a good project manager and they managed the project well. They projected accurate timelines, and we received delivery of their work within the deadlines. We communicated through emails, Skype, and mobile phone. What did you find most impressive about them? Due to their certified Magento developers and hands-on experience, the e-commerce website they made is quite responsive. Their graphic designers and their graphics are also very good. The content writers on the team did a great job, especially for very specific content writing. The digital marketing, SEO, and blogging for my portal were all very good; their positioning of the portal is excellent. The team strength is good. It was easy-going working with their team. They are quite professional about their work. I like them very much because their approach is appropriate and timelines are good. Are there any areas they could improve? They should have developers in other technologies too. They have specific teams for Magento and Ionic and they have people for PHP, but they should broaden their portfolio to include more emerging technologies. Their management is very strong in finding people; they should hire more technical guys with different skill sets. --- #### ERP Consulting & SI for Manufacturing Company **The Project** - Services: ERP Consulting and SI - Project size: $10,000 to $49,999 - Project length: Aug. 2019 - Jan. 2024 **Project Summary**: Netsmartz LLC provided Dynamics 365 Business Central support for a manufacturing company. Their work involved providing training services and implementing customizations to the client's interface. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** VP Finance, Revolution Cooking - Industry: Consumer products & services - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jan 31, 2024 **Feedback Summary**: Netsmartz LLC provided accurate, timely support throughout, making them a reliable partner. They were quick to assign resources to help the client, ensuring a seamless workflow. Most of all, the client was highly impressed with the team's extensive Business Central and accounting knowledge. ""Their deep knowledge of Business Central and accounting was impressive."" **BACKGROUND** Please describe your company and position.I am the VP of Finance of Revolution CookingDescribe what your company does in a single sentence.We design and create cooking appliances **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Netsmartz LLC to accomplish?Business Central Support **SOLUTION** How did you find Netsmartz LLC?ReferralWhy did you select Netsmartz LLC over others?Referred to meHow many teammates from Netsmartz LLC were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Netsmartz provides Business Central support, training and customization services as needed by Revolution Cooking **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our engagement with Netsmartz has not been tied to a single project but instead l reach out to them on an as needed basis when I:need training in an aspect or functionality of Business Central I'm not familiar,Require customizations to our Business Central interface, orimplementation and data transfer assistance upon our initial implementation of Business Central.Describe their project management. Did they deliver items on time? How did they respond to your needs?Netsmartz is always quick to assign a resource when a need arises. They are very knowledgeable about not only Business Central but general accounting rules and processes. This is incredibly important as they quickly understand the system issues but can easily relate the system to the related accounting process/transactions.What was your primary form of communication with Netsmartz LLC?Virtual MeetingWhat did you find most impressive or unique about this company?Their deep knowledge of Business Central and accounting was impressive.Are there any areas for improvement or something Netsmartz LLC could have done differently?None --- #### Custom Software Development for Device Trade-In Solutions Co **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Apr. 2023 - Ongoing **Project Summary**: Netsmartz LLC has provided custom software development services for a device trade-in solutions company. The team has created solutions and tools and upgraded the platform to Ruby on Rails 7. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technical Project Manager, PowerON Services, Inc - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 20, 2023 **Feedback Summary**: Netsmartz LLC’s efforts have been met with positive acclaim. The team delivers clean code and has integrated seamlessly with the client's core values and work culture. Moreover, they maintain impressive communication and provide constant updates on the project's progress and team performance. ""We've been impressed by the overall customer success experience."" **BACKGROUND** Please describe your company and position.I am the Technical Project Manager of PowerON Services, IncDescribe what your company does in a single sentence.PowerON Services offers device trade-in solutions for a variety of customers and enterprises alike. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Netsmartz LLC to accomplish?Develop Software related solutions and tools for our partnersUpgrade to Rails 7 **SOLUTION** How did you find Netsmartz LLC?Online SearchWhy did you select Netsmartz LLC over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Netsmartz LLC were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Offer custom software solutions for our partners that allow them to launch their own company-branded device trade-in portal. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The best outcome for all projects we have worked on for our partners is we can deliver in a timely manner without having to fix any bugs. The code is clean and maintainable for the longevity of the program and can be reused. On top of that, the developer is able to integrate with the company's core values and work culture.Describe their project management. Did they deliver items on time? How did they respond to your needs?They offered high levels of communication between myself and the customer success team. This allowed improvements to be seen directly throughout the team members performance.What was your primary form of communication with Netsmartz LLC?Virtual MeetingWhat did you find most impressive or unique about this company?We've been impressed by the overall customer success experience.Are there any areas for improvement or something Netsmartz LLC could have done differently?N/A --- #### Custom Software Dev & UI/UX Design for FinTech Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Mar. 2023 - Ongoing **Project Summary**: Netsmartz LLC has provided custom software development services for a fintech company. The team is also responsible for DevOps and UI/UX design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Analyst, CashD Pty Ltd - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 19, 2023 **Feedback Summary**: Though the work is still in progress, the client is pleased with Netsmartz LLC's work. The team communicates effectively via email and meets virtually to manage the project. ""They ensured excellent project management."" **BACKGROUND** Please describe your company and position.I am the Business Analyst of CashD Pty LtdDescribe what your company does in a single sentence.RealTime Remuneration Service **OPPORTUNITY / CHALLENGE** What challenge were you trying to address?Finding a skilled and professional software development & UIUX design vendor **SOLUTION** How did you find Netsmartz LLC?ReferralWhy did you select Netsmartz LLC over others?Good value for costReferred to meCompany values alignedHow many teammates from Netsmartz LLC were assigned to this project?2-5 EmployeesWhat was the scope of your partner's involvement and team dynamic?Software development, DevOps & UIUX design **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?It is a work in progress so I cannot provide any evidence right now.How did your partner's team perform from a project management standpoint?They ensured excellent project management.What was your primary form of communication with Netsmartz LLC?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?XAre there any areas for improvement or something Netsmartz LLC could have done differently?X --- #### Database Development for Appointments Book Manufacturer **The Project** - Services: Content Moderation Services - Project size: Less than $10,000 - Project length: May - June 2023 **Project Summary**: Netsmartz LLC was hired to create a new database for an appointments book manufacturer. They handled and migrated all the information from the old platform to the new one. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 5.0 **The Reviewer** Bookkeeper, Quo Vadis Editions - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 20, 2023 **Feedback Summary**: Netsmartz LLC’s work allowed the client to enter information into their new database. The team delivered on time and took care of all needs. Their knowledge of the software from the first version to the current version was impressive. "''Project was delivered on time with our needs being taken care of.''" **BACKGROUND** Please describe your company and position.I am the Bookkeeper of Quo Vadis EditionsDescribe what your company does in a single sentence.Manufacture planning diaries and appointment books. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Netsmartz LLC to accomplish?create a new database for Navisiontech support **SOLUTION** How did you find Netsmartz LLC?We have been working with them for years.Why did you select Netsmartz LLC over others?original company was Gemco which was purchased by NetsmartzHow many teammates from Netsmartz LLC were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We ran out of space in our database and needed to create a new database. That included making sure the previous database totals were correctly brought over to the new database. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We can enter info into our new database.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project was delivered on time with our needs being taken care of.What was your primary form of communication with Netsmartz LLC?Virtual MeetingWhat did you find most impressive or unique about this company?Their knowledge of the software from the first version to the current version.Are there any areas for improvement or something Netsmartz LLC could have done differently?communication barriers on some points. --- #### Software Development for Wireless Antenna Distributor **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Feb. - Mar. 2017 **Project Summary**: Netsmartz LLC helped a wireless antenna distributor update their Microsoft Dynamics Navasion to its latest version, customize operational reports, test their system, and deploy it with the new database. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Controller, Quintel USA Inc - Industry: Telecommunications - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 14, 2023 **Feedback Summary**: Netsmartz LLC successfully completed the tasks on time and without any issues. Their team also met all the client's requirements. Moreover, the client lauded the service provider's dedication to the project and accessible communication via email, virtual meetings, and in-person meetings. ""The project was on time, and their communication was really good. All our needs were met."" **BACKGROUND** Please describe your company and position.I am the Controller of Quintel USA IncDescribe what your company does in a single sentence.Wholesale Distributor for Wireless Antennas **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Netsmartz LLC to accomplish?Upgrade Mictrosoft Dynamics NavasionCustomizie ReportsOn going Support **SOLUTION** How did you find Netsmartz LLC?Online SearchWhy did you select Netsmartz LLC over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costHow many teammates from Netsmartz LLC were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Database Upgrade from Current Version to new VersionGeneral ledger, receivable, accounts payable order processing, purchasing, inventory System Testing Training Go Live with new database **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Project went perfect. No hiccups.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project was on time, and their communication was really good. All our needs were met.What was your primary form of communication with Netsmartz LLC?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Dedication project person. easy to communicate.Are there any areas for improvement or something Netsmartz LLC could have done differently?Do not remember it now --- #### Custom Software Development for Educational Tools Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: Netsmartz LLC has developed the web-based version of a software tool for an educational tools company. In addition to developing the web version, the team assists with feature development and technical support. **Review Rating**: 4.5 - Quality: 3.5 - Schedule: 3.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** President, Educational Tools Company - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 6, 2023 **Feedback Summary**: Netsmartz LLC has launched the software and continues to provide technical support to the client. The team provides good value for the client's money. Netsmartz LLC's current team is superb and responsive through email and virtual meetings.  ""We've had more than one team over the years, and the current team is superb."" **BACKGROUND** Please describe your company and position.I am the President of an education companyDescribe what your company does in a single sentence.Develops tools and curriculum for K-12 educators. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Netsmartz LLC to accomplish?To move a software tool from desktop to browser based. **SOLUTION** How did you find Netsmartz LLC?ReferralWhy did you select Netsmartz LLC over others?High ratingsPricing fit our budgetGood value for costReferred to meHow many teammates from Netsmartz LLC were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.In addition to developing the web based version of the software tool, Netsmartz has been providing ongoing feature development and technical support. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?software was launched and we continue to work with Netsmartz on feature developmentDescribe their project management. Did they deliver items on time? How did they respond to your needs?We've had more than one team over the years, and the current team is superb.What was your primary form of communication with Netsmartz LLC?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Value for moneyAre there any areas for improvement or something Netsmartz LLC could have done differently?communication as teams changed. --- #### Staff Augmentation for Business Software Solutions Firm **The Project** - Services: IT Staff Augmentation - Project size: $200,000 to $999,999 - Project length: Jan. 2023 - Ongoing **Project Summary**: Netsmartz LLC provides staff augmentation services for a business software solutions firm. The team is tasked with identifying and onboarding resources to specific projects. **Review Rating**: 5.0 - Quality: 3.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Owner, Technology Solutions, LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 26, 2023 **Feedback Summary**: Netsmartz LLC continues to provide the client with highly-qualified resources within the given timeframe. The team is highly receptive to feedback, and internal stakeholders are particularly impressed with the vendor's active listening skills and communicative approach. ""They're very responsive and seem genuinely concerned with providing resources that meet our needs."" **BACKGROUND** Please describe your company and position.I am the Owner of Technology Solutions, LLCDescribe what your company does in a single sentence.Streamlining business processes for our clients by creating and integrating software components. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Netsmartz LLC to accomplish?Provide me with additional developer resources. **SOLUTION** How did you find Netsmartz LLC?Online SearchWhy did you select Netsmartz LLC over others?High ratingsGood value for costHow many teammates from Netsmartz LLC were assigned to this project?1 EmployeeWhat was your primary form of communication with Netsmartz LLC?Virtual MeetingDescribe the scope of work in detail. Please include a summary of key deliverables.Their resource works on our current development teams, under the direction of our lead developer. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?If the provided resource can complete the tasks assigned in a reasonable amount of time. With a measured amount of oversight from our lead developer.Describe their project management. Did they deliver items on time? How did they respond to your needs?They're very responsive and seem genuinely concerned with providing resources that meet our needs.What did you find most impressive or unique about this company?Their willingness to listen to our concerns and respond accordingly.Are there any areas for improvement or something Netsmartz LLC could have done differently?Provide more information concerning the skill level of the resource. --- #### Developer Outsourcing Services for IT Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Mar. 2022 - Ongoing **Project Summary**: Netsmartz LLC provides development resources for an IT services company. They work as part of the firm to develop the key components of an app. They've assigned one senior developer to the project.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Managing Principal, IT Services Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 15, 2022 **Feedback Summary**: The company is happy with Netsmartz LLC's work. The assigned developer works well as part of the client's team. They communicate well through Google Meet and Skype, and the resource has proven to be extremely responsive. The firm cites no specific area of improvement.  ""Their responsiveness is impressive." " **BACKGROUND** Please describe your company and your position there. We provide IT services to clients. I am the managing principal of the company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC, and what were your goals? We needed someone with eCommerce software experience and wanted an experienced person who can be part of our team. **SOLUTION** How did you select this vendor and what were the deciding factors? It was based on trust and relationship with the person we were coordinating with. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Netsmartz developer was part of the team and had to develop certain key aspects of the application. Do not want to disclose technologies used. How many people from the vendor's team worked with you, and what were their positions? One person. Senior developer. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Work done by the developer was good. Describe their project management style, including communication tools and timeliness. The developer worked remotely as part of the team and communication was through Google Meets and Skype. What did you find most impressive or unique about this company? Their responsiveness. Are there any areas for improvement or something they could have done differently? No --- #### Analytics Backend for Landscaping Supply Company **The Project** - Services: BI & Big Data Consulting & SI - Project size: $10,000 to $49,999 - Project length: May - July 2021 **Project Summary**: Netsmartz was hired by a landscaping supply company to develop an analytics backend for their website. Said infrastructure setup was made on Azure with DB setup and configuration. **Review Rating**: 4.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** COO, Landscaping Supply Company - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 28, 2021 **Feedback Summary**: The infrastructure is up and running. Netsmartz's output quickly became the core of the client's every day work. The vendor was very flexible and knowledgeable throughout the engagement. They also had commendable technical capabilities with high-quality deliverables. ""Their output quickly became a core part of our every day work."" **BACKGROUND** Please describe your company and your position there. COO - Retail **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? Needed to establish in house Analytics department and set up the core infrastructure for that team. **SOLUTION** How did you select this vendor and what were the deciding factors? Have worked with Netsmartz on several previous projects. Describe the project in detail and walk through the stages of the project. Infrastructure setup on Azure. DB setup and configuration. Automated Synchronization of various Lookup Up Google Sheets to PostGres. Integration with third party data source. How many resources from the vendor's team worked with you, and what were their positions? 2 or 3 depending on phase. Project Manager, Data Engineer, Power BI Analyst. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Their output quickly became a core part of our every day work. We use Power BI on the data services within this structure throughout several departments in the business to run day to day operations and track results. How effective was the workflow between your team and theirs? Technical capabilities and delivery quality is good. It's important that you have someone on your team to project manage and keep team on schedule. What did you find most impressive or unique about this company? Very flexible and knowledgeable and deliverables are of high quality. Are there any areas for improvement or something they could have done differently? The need to provide the tech and management resources with more project management support. --- #### Ongoing Development Support for SaaS Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Nov. 2020 - Ongoing **Project Summary**: A SaaS company has hired Netsmartz LLC to assist them in adding several new features in their video conferencing web application. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, SaaS Firm - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 24, 2021 **Feedback Summary**: The client has been impressed with Netsmartz LLC's work, commending the team's high-quality coding skills and strong attention to detail. Both sides continue to stay in touch regularly by email or via Microsoft Teams and other video calling platforms.   ""Overall, I'm quite happy with Netsmartz LLC's service." " **BACKGROUND** Please describe your company and your position there. We develop a Collaborative Video Conferencing system that allows for Private Label Video Conferencing on client sites. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC, and what were your goals? We hired Netsmartz to assist us with the ongoing development of new features in our application **SOLUTION** How did you select this vendor and what were the deciding factors? We selected this vendor based on experience and value of the resource involved. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Video conferencing, Twilio API and Ruby on Rails How many people from the vendor's team worked with you, and what were their positions? 1 person works with us and they are a development resource **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? High quality code and high quality audio and video Describe their project management style, including communication tools and timeliness. We communication through email, MS Teams and video conference technologies. What did you find most impressive or unique about this company? Attention to detail. The developer we work with is very detail and testing oriented. Are there any areas for improvement or something they could have done differently? Overall, I'm quite happy with Netsmartz LLC's service. --- #### Ad Hoc Magento Development for Digital Marketing Firm **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Jan. 2019 - Ongoing **Project Summary**: Netsmartz LLC dedicates one Magento developer to assist a digital marketing agency make design and technical updates to a third-party client’s website. They also perform general SEO work. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Ad Hoc Development Manager, Digital Marketing Firm - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 19, 2019 **Feedback Summary**: Netsmartz LLC has proven to be a talented and engaged partner. The team succeeds in providing standout customer service thanks to a practical project management approach and a dedication to communication. They are organized and responsive, creating an easygoing engagement. ""They have capably handled every task we’ve given them." " **BACKGROUND** Please describe your company and your position there. I am an ad hoc development manager for a digital marketing company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? We hired Netsmartz LLC for ad hoc Magento development tasks. We also relied on them for several other aesthetic tasks and SEO work. What were your goals for this project? We hoped to improve conversion rates across a third-party client’s website by smoothing the user journey and improving the checkout process. **SOLUTION** How did you select this vendor? We learned about Netsmartz LLC through a recommendation.  Describe the project and the services they provided in detail. In addition to many bug fixes, we’ve tasked Netsmartz LLC with installing plugins, designing changes, and facilitating backend tagging. What was the team composition? We work with a project manager and a developer. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Because of Netsmartz LLC’s involvement, we’ve been able to provide higher quality service to our client. How was project management arranged and how effective was it? They’ve managed the project well despite the time zone difference. We have communicated via Skype, audio and video chats, and shared documents. The project manager has been very engaged—responding to all queries and drawing from a wealth of understanding of technical requirements. What did you find most impressive about this company? I am most appreciative of their flexibility and willingness to help. They have capably handled every task we’ve given them. Further, they’ve been very communicative and responsive.   Are there any areas for improvement? We could benefit from some kind of shared task manager that we could use to log tasks and record QA results. --- #### Online Energy Efficiency Dashboard POC **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Nov. - Dec. 2018 **Project Summary**: Netsmartz LLC developed a proof of concept of an external-facing dashboard that displays data gathered by various sensors to determine the energy efficiency of buildings.   **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Consultant, Building Engineering Firm - Industry: Energy & natural resources - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 30, 2019 **Feedback Summary**: Netsmartz LLC delivered a functional and practical proof of concept that will be vital to secure new clients. The team exhibits admirable communication skills and an orderly project management approach. They proved to be a worthwhile remote vendor. ""I appreciated their timely responses and project management procedures." " **BACKGROUND** Please describe your company and your position there. I am a senior consultant at an analytics-based building engineering firm. We offer an efficient way to acquire, disseminate, and analyze data to foster better-informed decisions. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? We hired Netsmartz LLC to develop a proof of concept of an external-facing dashboard. What were your goals for this project? Our goal was to develop a comprehensive dashboard of energy data for our clients to monitor the efficiency of their buildings. **SOLUTION** How did you select this vendor? A client of ours referred us to Netsmartz LLC. Describe the project and the services they provided in detail. Netsmartz LLC developed a proof of concept of a client-facing dashboard which displays energy data gathered from sensors. What was the team composition? A project manager was our single point of contact. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We plan to show the dashboard proof of concept to our prospects and clients so that they can see how energy efficient their buildings are and what actions they can take to make improvements. How was project management arranged and how effective was it? We arrived at an effective communications strategy, which was necessary when working remotely.   What did you find most impressive about this company? I appreciated their timely responses and project management procedures. Are there any areas for improvement? No, there was very little that needed improvement. --- #### Mobile Dev for College Rideshare App **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Netsmartz LLC developed a ridesharing app from scratch for iOS and Android. They also provide ongoing updates and maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Tip Whip - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 29, 2018 **Feedback Summary**: The Netsmartz team connects well and is highly responsive. They met all project demands and the app has picked up over 7,000 downloads. "“Their responsiveness is excellent. Even on late nights or weekends, they’ll answer our calls right away.” " **BACKGROUND** Please describe your company and your position there. I’m the founder and CEO of Tip Whip, a tip-based ridesharing service exclusively for college students. Our goal is to help every student reach their destination safely without worrying about the cost. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? We hired them to develop our mobile app. What were your goals for this project? We wanted to create a fully-functional app that we could launch nationwide for iOS and Android. **SOLUTION** How did you select this vendor? There was a six-month vetting process, during which we evaluated a number of domestic and international companies. Describe the project in detail. Our app is meant for only current students, so it needed to include the ability to screen driver and rider profiles for a valid university email address. There are also technically two apps—one for drivers only, and one for riders. The app handles secure financial transactions and uses GPS data to connect drivers with riders. What was the team composition? I’ve worked with two different project managers in the four years we’ve partnered together. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We’ve received over 7,000 downloads since launching the service. How effective was the workflow between your team and theirs? They’re like family. We work well together. What did you find most impressive about this company? Their responsiveness is excellent. Even on late nights or weekends, they’ll answer our calls right away. Are there any areas for improvement? We’re planning to have them update the source code and migrate us to a cloud server system. --- #### Magento Plugin Dev for T-Shirt Company **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Jan. - June 2018 **Project Summary**: Netsmartz (formerly Envision Ecommerce) developed, tested, and implemented a Magento 2 plugin that connected an e-commerce site to multiple retail locations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Romana sas di Stazi Alessandro e C. - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 13, 2018 **Feedback Summary**: The plugin has led to new expansion opportunities and increased efficiency. Netsmartz regularly communicated project plans and made themselves available to answer any and all questions. Their dedication to customer service is further evidenced by the attention they pay to client needs. ""They provided excellent communication, understanding, and support in all phases of implementation and testing."  " **BACKGROUND** Please describe your company and your position there. I’m a co-founder of an Italian company that prints and sells t-shirts in the European market. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? We needed to develop a Magento 2 plugin that would connect our e-commerce site to our retail sites and synchronize products and orders. What were your goals for this project? We needed to make our warehouse available automatically to our retailers and give them ways to process orders directly. They also needed to receive a tracking number once we've printed and sent out the t-shirt. **SOLUTION** How did you select this vendor? We had multiple companies offer to develop the plugin, but the Netsmartz programmers understood our needs the best. Can you go into detail about the services they provided and the scope of the project? We set up several milestones, each of which had involved code development. At each milestone, we checked together how the plugin worked and fixed any bugs. What was the team composition? I worked with three different people. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The plugin will allow my company to find new retailers easily and allow them to sell our products. This in turn will streamline our procedures and save us time and money. How was project management arranged and how effective was it? They were very professional and attentive to my company’s demands. They often found logical solutions to development problems and stayed positive in difficult situations. We would meet to discuss next steps and propose the best ways to realize every single milestone. What did you find most impressive about Netsmartz LLC? They provided excellent communication, understanding, and support in all phases of implementation and testing. They were always available to explain every step in understandable ways. Are there any areas where they can improve? There aren’t any, as far as my experience is concerned. --- #### Magento Development For Wine Retailer **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Oct. 2017 - Ongoing **Project Summary**: Netsmartz (formerly Envision Ecommerce) performs general bug fixes, UI/UX enhancements, and SEO improvements for a Magento site. They have also worked to streamline the site's responsive mobile design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, BLOCK78 - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 18, 2018 **Feedback Summary**: Netsmartz's comprehensive proposals, dependable communication, and dedication to customer service set them apart. They are transparent in their estimates and timely in their deliveries. ""Client satisfaction is their priority." " **BACKGROUND** Please describe your company and your position there. I’m the founder and director of an online wine retailer based in Australia. We specialize in finding great wine and ensuring that clients have a great buying experience. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Netsmartz LLC? We hired them for ongoing web development, enhancements to user experience, and bug fixes. What were your goals for this project? To work with a team that could manage my requests, offer great communication skills, and complete the work in a timely manner **SOLUTION** How did you select this vendor? I found them through LinkedIn. Describe the project in detail. They addressed several general, ongoing bugs and some SEO issues that stemmed from duplication. They also tidied up our mobile website’s design and improved its responsiveness. What was the team composition? They provided a project manage, developer, and AWS expert All in all, about 6 or 7 people have been involved in this project. **RESULTS & FEEDBACK** What outcomes or results can you share that demonstrate progress and/or success? We had a few teething problems, but after a quick conversation with Netsmartz, their attitude toward client satisfaction put them all to rest. How effective was the project management? Timely and well executed! What did you find most impressive about this company? Client satisfaction is their priority. Communication was great and the detailed proposal was spot on. What tips or recommendations do you have? Always be clear with your expectations and work with people who are honest and genuine, like Netsmartz! --- ## Portfolio & Awards ### Samsung Samsung is a web application which is a global e-commerce website for electronics devices and other goods. The objective of this application is to provide a good scalable online e-commerce platform for Samsung consumers, customers and enterprises directly linked with Samsung, to purchase different products with ease. Users can easily buy the various electronics from this application and all the process for buying the devices is very easy. This web application is the trusted provider of all the electronic devices. ### Doorstep Market Doorstep is a multi-region website having a wide customer base aimed at offering curated experiences to the end customers. By opening the international markets for local creators, Doorstep aims to offer a level playing field to the local creators with a feature-packed platform to empower the digital marketplace. To deliver a feature-packed marketplace with stringent time-to-market goals, Envision leveraged the best platforms and processes to meet and exceed client expectations. ### Firefold Firefold is a global leader in delivering technology solutions. They offer immediate use products like Bulk Cables, Patch Cables, Keystone Jacks, Patch Panels, Routers, and Wireless Networking, Fibre Optics, Adapters, Cable Management, Wall Plates, Mounts, Speakers, etc, tailored to fit one’s needs. The team comprises industry experts in the electrical engineering field. By combining expertise and security, the team launches unique, multifaceted yet easy-to-use electronic products. ### Arteriors Founded in 1987, Arteriors is a leading provider of luxury decorative accessories, lighting, and furniture for commercial as well as residential designers worldwide. The company is known for its commitment to artisan products and high-quality craftsmanship. Envision eCommerce redesigned their B2B commerce platform to optimize performance and help the brand increase sales. The team at Arteriors wanted to revamp their eCommerce platform built on Magento 1 to an online store that could exhibit the brand’s value while delivering a seamless customer experience. Our team used best-in-class technology to meet and exceed their expectations. ### Solidiphy Solidiphy is a web application that helps the end-user to select the figurines and then place the order online. This user-friendly application will be a digital front door for the user who had a photo session at the Solidiphy booth, using this system user can easily place/manage the orders with Solidiphy. While placing a new order, a user can even select the avatar for his/her figurine is required or not. Additionally, a user can easily choose the desired product from the category list. Once the order is placed successfully, a user can track the order status. Apart from all this order management, a user can have an informative account preview where he can view the pie charts containing Order Statuses, Credit Balance. Also, a user can manage their carts as well and apply the promo code while doing the final payment of his/her order. ### Nordian Aviation Training Systems The Nordian Exam preparation application is designed for the aviation industry to provide high-quality training material to individuals training for aviation certifications. The intent is to provide quality content for the students to prepare for the ATPL and various other exams while on the move. The application provides students with not just the content to prepare for exams, but also with a large question bank of data to test their skills and monitor their own progress. ### Numberella - Education Platform - Mobile & Web Numberella is an e-learning application that is specifically designed to take the teacher off a pedestal and create a space where teaching is less formal more fun, and crucially, allows students to ‘win’ while learning maths. In the pursuit of helping students achieve their educational goals, this application also provides motivational brain-training books, which can embrace both Maths and English. These books, which combine motivational strategy with brain training, are credited by many parents with helping to turn around their children’s school performances. This application helps to stretch the knowledge and test the math skills. Numberella is fantastic because it is an easy way to interact and to learn, which also helps teachers in many ways. ### Johnny Brown Dancewear MarketPlace Established in 1932, Johnny Brown is a dancewear marketplace based out of Canada. It lets dance studio owners establish their own e-shops and supports them throughout all seasons by creating and distributing dancewear and shoes of top-notch quality at affordable prices. The brand is a leading partner of dance studios across North America and runs using a robust online store built on the top of the Adobe Commerce Platform. ### BOGARD PRESS Bogard Press e-Books provide PDF versions of Bogard Press books and catalogs. The following Sunday School books are available for purchase each quarter: Adult Sunday School Quarterly, Devotional Quarterly, and Lesson Commentary. Other Bogard Press books will be added periodically. Bogard Press catalogs are available for free. ### Industry Recognitions - Netsmartz Is Now Great Place To Work Certified - Netsmartz Acquires Gemko Microsoft Dynamics ## Key Clients - Samsung ## Packages ## Locations (10) ### Pittsford, NY (Headquarters) - 1250 Pittsford-Victor Road Ste 190 - Pittsford, NY 14534 - United States - 76 - 100 employees - Phone: +1-888-661-8967 ### Vancouver, Canada - 701 West Georgia Street, Suite 1500 - Vancouver, BC V7Y 1G5 - Canada - 10 - 15 employees - Phone: +1-888-661-8967 ### Singapore - DUO Tower, 3 Fraser Street Level 08-21 Singapore - Singapore - 10 - 15 employees - Phone: +1-888-661-8967 ### Sahibzada Ajit Singh Nagar, India - Plot no. 10, Rajiv Gandhi Chandigarh Technology Park Chandigarh - Sahibzada Ajit Singh Nagar 160101 - India - 401 - 500 employees - Phone: +1-888-661-8967 ### Mississauga, Canada - 2233 Argentia Road, Suites 302 & 303 - Mississauga, ON L5N 2X7 - Canada - 50 - 75 employees - Phone: +1-888-661-8967 ### Sahibzada Ajit Singh Nagar, India - IT-C-6, Sector 67 - Sahibzada Ajit Singh Nagar 160062 - India - 201 - 250 employees - Phone: +1-888-661-8967 ### Gurugram, India - 9th Floor, JMD IT Megapolis Sector 48, Sohna Road Gurgaon - Gurugram 122018 - India - 50 - 75 employees - Phone: +1-888-661-8967 ### Melbourne, Australia - Level 14, 380 St Kilda Road, VIC - Melbourne 3004 - Australia - 10 - 15 employees - Phone: +1-888-661-8967 ### पुणे, India - AWFIS, Ground Floor, Unit No 2, B-Wing, Business@Mantri, Viman Nagar - पुणे 411014 - India - 21 - 30 employees - Phone: 1-888-661-8967 ### Mississauga, Canada - 2233 Argentia Road, East Tower, Suite 302 - Mississauga, ON L5N 2X7 - Canada - 21 - 30 employees - Phone: +1-888-661-8967 ## Contact Netsmartz LLC [Send a message](https://clutch.co/profile/netsmartz) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/netsmartz/) - [Facebook](https://www.facebook.com/netsmartz/) - [X](https://twitter.com/netsmartztweets)