How much does it cost to hire an IT managed service firm in Buffalo?

Most Buffalo MSPs charge monthly retainers that start around $1,000 for basic remote monitoring and scale to $7,000+ for fully managed infrastructure. Hourly break-fix or project work typically ranges from $125 – $175. Factors that influence price include: Number of endpoints and servers 24/7 vs. business-hours support Advanced services (e.g., SOC, SIEM, or vCIO consulting) Lastly, make sure to assess cost estimates with each firm’s service-level agreement (SLA) to ensure true apples-to-apples comparisons.

Which industries do Buffalo IT managed service firms serve?

Local MSPs often specialize in sectors that drive the regional economy: Healthcare and life sciences (Kaleida Health, Roswell Park) Manufacturing and logistics along the Buffalo-Niagara corridor Financial services anchored by M&T Bank and KeyBank operations Higher education and research institutions Some providers also cater to SaaS startups emerging from 43North and other incubators.

How do I choose the right IT managed service agency in Buffalo?

Map your critical goals and requirements—i.e., cybersecurity hardening, Microsoft 365 management, cloud backup, etc. Shortlist MSPs with relevant certifications (CompTIA, Microsoft, Cisco). Read Clutch reviews for proof of on-time incident response and proactive planning. Request sample SLAs to compare response times and escalation paths. Meet the potential account team—local presence and cultural fit matter for long-term partnerships. Cut through the clutter by maximizing the resources and filters available on Clutch. Thoroughly assess each firm’s vendor profiles to better understand their capabilities and services.

What are red flags when hiring a Buffalo IT managed service firm?

No documented SLA or only vague uptime guarantees Limited references from Western New York clients One-size-fits-all packages that ignore compliance needs (HIPAA, CMMC) Pushy sales tactics without a thorough network assessment Outdated toolsets lacking endpoint detection & response (EDR) or MFA enforcement Be careful when searching for potential partners. Avoiding these red flags as soon as possible is key to maximizing your investment.

Home Managed Service Providers United States Buffalo

Top IT Managed Service Providers in Buffalo

Buffalo’s tech renaissance—fueled by the University at Buffalo’s engineering talent, the M&T Tech Hub at Seneca One, and a growing startup culture along the waterfront—has sparked fresh demand for reliable IT managed services.

Whether you need 24/7 network monitoring or cloud migration support, Clutch connects you to trusted Buffalo-based MSPs that keep critical systems online. Every listing on our platform is backed by in-depth client interviews, detailed case studies, and a rigorous verification process, so you can hire with confidence. Use the filters on this page to sort providers by budget, hourly rate, industries served, or certifications—then reach out directly to the firms that match your needs.

Internal links for deeper research:

• Top IT Managed Service Providers

• Directory of IT Managed Companies in New York State

• Directory of IT Managed Firms in New York City

• IT Managed Healthcare-Focused Agencies in Buffalo

Ratings Updated: July 16, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
IT GOAT

4.7 13 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Buffalo, NY

Services provided

70% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +1 service

10% IT Strategy Consulting

IT GOAT specializes in providing Managed IT Services, including cybersecurity infrastructure, remote IT management, and IT support services. Across the reviews, 88% of feedback highlights their promptness, professionalism, and effective communication. Many clients commend their ability to tailor solutions to specific business needs, though around 18% suggest improvements in billing and invoicing. Overall, IT GOAT is noted for its agility and comprehensive IT management.

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7 of 11 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Bicycle Retailer
4.5 — IT GOAT has been hired by a bicycle retailer to provide managed IT services. The team is responsible for managing the client's network and IT infrastructure and provides ongoing support. Read more
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More responsive than most other service providers

IT GOAT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dallas, Pennsylvania (2) Nashville, Tennessee (1) Austin, Texas (1) Dallas, Texas (1) Fort Worth, Texas (1) Richardson, Texas (1) Manhattan, New York (1) Culver City, California (1) Los Angeles, California (1) Louisville, Kentucky (1)

This provider is fluent in 1 language:

English

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CETech

5.0 6 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Verified

$10,000+

$150 - $199 / hr

10 - 49

Serves Buffalo, NY

Services provided

50% IT Managed Services

50% Cybersecurity

CETech is a Managed IT Services provider that excels in offering IT management, support, and cybersecurity solutions. Across their reviews, 100% of clients commend their proactive management, responsiveness, and tailored solutions. Clients also appreciate their ability to maintain IT infrastructure, manage IT security, and ensure operational efficiency, with multiple reviews highlighting their excellent communication and problem-solving capabilities.

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Reviews mention Timely
CETech consistently receives positive feedback regarding their timeliness and project management capabilities. Clients appreciate their commitment to meeting deadlines, as highlighted by one client noting that CETech always delivers on time and communicates any issues promptly. Another client emphasized the effectiveness of regular virtual meetings, ensuring real-time responses to needs. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in CETech's ability to manage multiple projects while maintaining timely communication and deliverables.

Cybersecurity Compliance for Tabletop Signage Manufacturer

5.0 Mar 5, 2025

They manage a working document that contains our weekly agenda along with current and future project deliverables and deadlines. CE-Tech has always been upfront about their deliverables and have always been on-time or early with deadlines. They are extremely responsive and helpful to all our needs, no matter how small.
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Cybersecurity & IT Managed Services for Government Co

5.0 Jun 4, 2025

CETech delivers on time, and the regularly scheduled video meetings ensure that they respond well to our needs. We communicate through video conferences, email, and phone support.
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IT Managed Services & Cybersecurity for Construction Co

5.0 Jun 17, 2025

All deliverables were discussed at the beginning and timelines were put in place for the various aspects accordingly. They were completed within the agreed upon timeframes with few exceptions which were communicated timely so that we were aware of any issues that arose. We continue to have regular recurring meetings to discuss ongoing status of our environment as a whole.
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Industry Experience

CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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4 of 4 Buffalo-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Buffalo

Buffalo-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Featured

What are Featured Providers?

Integris

4.9 93 reviews
Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Buffalo, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a Managed IT Services provider offering a range of outsourced IT support, including cybersecurity, IT infrastructure management, and cloud services. The company is praised for its proactive IT management, responsive support, and high-quality team, with approximately 90% of reviewers highlighting their quick response times and effective problem-solving. Integris consistently meets project deadlines and budget expectations, ensuring client satisfaction and enhanced IT operations.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Integris's exceptional managed IT services and cybersecurity support. A former CFO noted their impressive team quality and responsiveness, stating, "everyone on their team is great to work with and knows what they’re doing." Clients appreciate their proactive communication and ability to address issues promptly. The overall sentiment is highly positive, with no significant areas for improvement identified, indicating a strong, reliable partnership with Integris.
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54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
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Industry Experience

Integris has demonstrated strong expertise across various industries, including financial services, healthcare, and non-profit organizations. Clients consistently recognize their proactive approach, high-quality service, and ability to provide tailored IT solutions. Overall sentiment reflects satisfaction with Integris' responsiveness and project management, particularly in cybersecurity and infrastructure. They are especially well-suited for organizations requiring comprehensive IT support and those looking to transition to cloud-based systems.
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Select Industry to see insights

Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Construction Legal Other Industry Financial services Other industries Business services Real estate

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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Corporate Technologies

4.7 12 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Buffalo, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider offering comprehensive IT Support Services, including server management, cybersecurity, and technical assistance. Overall feedback is highly positive, with clients praising their responsiveness, professionalism, and ability to efficiently resolve issues, as reflected in over 90% of reviews. Their commitment to customer satisfaction and strategic IT management makes them a trusted and reliable IT partner.

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Reviews mention Receptive
Clients have expressed a positive sentiment regarding Corporate Technologies' receptiveness, noting their attentiveness to needs and effective communication. One client highlighted that all requests were 'listened to and heard very well,' while another praised their patience in guiding a less tech-savvy company through complex technological changes. Overall, the feedback reflects a strong appreciation for their ability to adapt and respond proactively to client requirements.

Cybersecurity & IT Services for Architecture & Design Co

5.0 Sep 8, 2025

To the best of their ability they have managed everything accordingly, all needs are listened to and heard very well. They have the patience to do business with a company that does not always understand the best way forward in the changing technology that permeates life and explain the best way forward as often as needed.
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Industry Experience

Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Buffalo, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews indicate a high level of satisfaction with their services, particularly in cybersecurity, network management, and phone systems, with a focus on value and responsiveness. Approximately 90% of reviewers highlight their competitive pricing and professionalism, while 80% note the effectiveness of their communication and project management.

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Reviews mention Results-oriented
Clients have expressed a positive sentiment regarding TPx Communications' results-oriented approach. For instance, one client noted significant improvements in their security metrics, with employees becoming adept at identifying phishing emails due to effective training. Additionally, the consistent communication and project management, including regular progress reports, were highlighted as impressive aspects. Overall, TPx Communications is recognized for their attentiveness to client needs and delivering measurable results.

Cybersecurity Training for Nonprofit Organization

5.0 Dec 22, 2021

Each month, our security metrics continue to improve and our hit rates are consistently going lower and lower — our employees are now able to spot phishing emails and handle them appropriately, which is a great result. They also send me weekly reports of our employees' progress, which they send as links to online files to make them readily and easily accessible. A lot of other vendors that I’ve worked with just disappeared to do their work once we signed the contract, but this wasn’t the case with TPx Communications — they contact me regularly to make sure that things are going the way I wanted them to go.
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14 of 30 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Industry Experience

TPx Communications has received positive feedback across various industries, including healthcare, education, and retail. Clients praised their expertise in cybersecurity, voice over IP services, and network management. In healthcare, they improved phone systems and cyber safety; in education, they enhanced network functionality and security protocols. Overall sentiment indicates a strong reputation for responsiveness and value, making them a solid choice for organizations in healthcare, education, non-profits, and retail seeking reliable IT solutions.
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Business services Telecommunications Home Services Food & Beverages Medical Non-profit Nonprofit Transportation Government Utilities Software Construction Real estate Other Industry Financial services Legal Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing Manufacturing

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United States (61) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Integris

4.9 93 reviews
Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Buffalo, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a Managed IT Services provider offering a range of outsourced IT support, including cybersecurity, IT infrastructure management, and cloud services. The company is praised for its proactive IT management, responsive support, and high-quality team, with approximately 90% of reviewers highlighting their quick response times and effective problem-solving. Integris consistently meets project deadlines and budget expectations, ensuring client satisfaction and enhanced IT operations.

See all 93 projects

1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Integris's exceptional managed IT services and cybersecurity support. A former CFO noted their impressive team quality and responsiveness, stating, "everyone on their team is great to work with and knows what they’re doing." Clients appreciate their proactive communication and ability to address issues promptly. The overall sentiment is highly positive, with no significant areas for improvement identified, indicating a strong, reliable partnership with Integris.
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54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
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Industry Experience

Integris has demonstrated strong expertise across various industries, including financial services, healthcare, and non-profit organizations. Clients consistently recognize their proactive approach, high-quality service, and ability to provide tailored IT solutions. Overall sentiment reflects satisfaction with Integris' responsiveness and project management, particularly in cybersecurity and infrastructure. They are especially well-suited for organizations requiring comprehensive IT support and those looking to transition to cloud-based systems.
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Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Construction Legal Other Industry Financial services Other industries Business services Real estate

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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Net at Work LLC

4.8 9 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Buffalo, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a provider of Managed IT Services and ERP consulting, particularly noted for their expertise in Sage X3 implementations. They excel in delivering timely IT support and managed services solutions, with 80% of reviewers highlighting their project management skills and technical expertise. Clients appreciate their comprehensive service offerings, though some note room for improvement in communication between service segments.

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Reviews mention Exceptional performance
Net at Work Inc. received exceptional feedback for their proactive project management and thorough support. Clients praised their team's visibility and responsiveness, noting that they could easily reach their dedicated contact, Stuart. One client remarked on their expertise, stating, 'It’s clear that they’re experts; we know we picked the right reseller to go with.' Overall, the sentiment reflects strong satisfaction with their engagement, highlighting effective communication and a commitment to client success.

Custom ERP Consulting for Electronic Payment Company

5.0 Nov 16, 2020

I’m most impressed with their visibility. I can email or call Stuart anytime I need and don’t have to go through a call tree or robot to get to him. They’re subject matter experts on the system themselves. They live and breathe what they do all day. Because of that, they get us answers quickly and if not, they work with the product manufacturer to get a resolution to our issue.
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Industry Experience

Net at Work LLC has demonstrated expertise across various industries including Manufacturing, Food & Beverage, and Other industries. Clients commend their IT support, project management, and ERP consulting services, highlighting strengths in SAGE Accounting and comprehensive managed services. Sentiment is overwhelmingly positive, noting timely delivery and technical knowledge. Industries such as Manufacturing benefit from robust managed services, while Food & Beverage clients appreciate network security and system integration. Overall, Net at Work LLC is well-suited for companies seeking reliable IT and ERP solutions.
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Consumer Products Transportation Food & Beverage Manufacturing Other industries

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback indicates that Net at Work LLC offers commendable value for money, with several clients noting a 'good value for cost' and 'invaluable' support. For instance, one client highlighted that their SAGE Accounting support significantly contributed to their success, while another appreciated the thorough communication and timely delivery of services. Overall, clients expressed satisfaction with the cost-effectiveness and quality of services provided, suggesting a strong alignment between pricing and value received.
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Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Featured

What are Featured Providers?

Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Buffalo, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.

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Industry Experience

Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.
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Datalink Networks Inc.

5.0 3 reviews
Premier Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Buffalo, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider excelling in IT infrastructure improvements, IT Management, and IT Support Services. With a 100% positive feedback rate across reviews, clients commend their proactive support, rapid response, and effective problem-solving capabilities. Their technical expertise and commitment to exceptional service make them a reliable partner for outsourced IT management.

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Reviews mention Timely
The overall sentiment regarding timeliness in Datalink Networks Inc.'s service is highly positive. Clients noted that the team delivered solutions faster than expected, stating, "Everything was up and running faster than they (and we) expected." Additionally, their proactive approach in resolving issues swiftly was highlighted, with one client remarking on their "headspinningly fast, competent service." This reflects a strong commitment to meeting deadlines and client needs effectively.

Barracuda Setup for Nonprofit Professional Association

5.0 Nov 5, 2025

Everything was up and running faster than they (and we) expected. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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3 of 3 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.
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LayerCake Technologies

5.0 17 reviews
Verified

Undisclosed

Undisclosed

50 - 249

Serves Buffalo, NY

Services provided

70% IT Managed Services

15% Cybersecurity

15% IT Strategy Consulting

LayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.

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Reviews mention Attentive
Client feedback highlights the attentive nature of LayerCake Technologies, with specific praise for their immediate responsiveness to needs. One client noted, "They’re always attentive to our needs" and emphasized how they resolved a laptop glitch within five minutes during a critical moment. Another client appreciated their full attention during an IT migration, ensuring a smooth transition. Overall, sentiment reflects a strong satisfaction with the company's commitment to client needs and timely support.

Managed IT Services for Law Firm

5.0 Dec 9, 2021

They’re always attentive to our needs. In fact, whenever we have an emergency, they drop everything they’re working on, and they take care of everything for us. For example, I had an attorney who was in mediation on Monday and her computer suddenly had a laptop glitch. When I called Total Networks, they resolved the issue within five minutes.
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Managed IT Services for Medical Clinic

5.0 Mar 13, 2025

Total Networks service from day one, with any staff member, in any department, has been outstanding. All questions and concerns are handled immediately. We trust in the knowledge they provide and continue to prove they are the best at what they do with every request we assign to them. I was impressed with how attentive and knowledgeable their employees were.
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $200,000 to $999,999 (3) $50,000 to $199,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.
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More responsive than most other service providers

LayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Phoenix, Arizona (8) Scottsdale, Arizona (5) Tempe, Arizona (2) Sacramento, California (1) Mesa, Arizona (1)

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Netrio (formerly PCA Technology Group)

4.9 54 reviews
Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

Netrio (formerly PCA Technology Group) is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% satisfaction rate with emphasis on their professionalism, responsiveness, and ability to deliver projects on time and within budget. Additionally, 83% of reviewers highlight their excellent communication and customer service, making them a reliable partner for IT needs.

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Reviews mention Passionate about their work
Clients consistently praise Netrio for their genuine passion and commitment to their work. One review highlights the team's meticulous attention and enthusiasm, noting their impressive professionalism and youthful ambiance. The client expressed confidence in their services, stating that Netrio not only met but exceeded expectations, demonstrating a strong alignment of values and culture. Overall, the sentiment reflects a high level of satisfaction with Netrio's dedication and expertise in delivering IT solutions.

Managed IT & Cybersecurity Services for Wealth Management Co

5.0 Mar 11, 2024

PCA Technology Group boasts a team of highly credentialed professionals who exhibit a genuine passion for their work, executing their responsibilities with meticulous attention and enthusiasm. The organization exudes a youthful and contemporary ambiance, embodying intellectual sophistication and confidence.
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Buffalo, New York (14) Cheektowaga, New York (2) Lockport, New York (2) Williamsville, New York (2) Getzville, New York (2) Niagara Falls, New York (1) Utica, New York (1) Topsham, Maine (1) East Rochester, New York (1) Olean, New York (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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17 of 18 Buffalo-based reviews are 5 stars

$200,000 – $999,999 avg. project cost for IT Managed Services services in Buffalo

IT Managed Services project highlight

Managed IT Services for Subcontractor
5.0 — A painting and drywall subcontractor has engaged SUCCESS Computer Consulting for ongoing IT support. SUCCESS Computer Consulting has been assisting with the client’s network and infrastructure. Read more
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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Local clients praise PCA for their comprehensive IT support, including network security, custom software development, and hardware upgrades. They emphasize PCA's responsiveness, proactive communication, and ability to handle complex projects across diverse industries, resulting in reliable, efficient technology environments.
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SynchroNet

5.0 5 reviews
Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet is a Managed IT Services provider specializing in comprehensive IT Management and Support Services. The company consistently receives praise for its knowledgeable and responsive team, with 100% of reviews highlighting their prompt service and proactive problem-solving. Clients appreciate their effective communication and ability to deliver reliable solutions, as reflected in the absence of any negative feedback across reviews.

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Reviews mention Efficient
Clients consistently praise Synchronet Industries Inc. for their efficiency and quick response times, noting that support desk help is typically provided within 30 minutes. One client highlighted the proactive approach of the team, stating that potential issues are often resolved before they arise. Feedback emphasizes the company's ability to deliver services rapidly and effectively, contributing to minimal downtime and high satisfaction among users. Overall, the sentiment regarding efficiency is overwhelmingly positive.

Software Maintenance for Law Firm

5.0 Sep 8, 2021

Synchronet provides the same excellent service to all members of our firm. It doesn't matter if I call or one of our secretaries does, they respond right away. The work gets done quickly and efficiently.
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Industry Experience

SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry Healthcare

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4 of 4 Buffalo-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Buffalo

Buffalo-based IT Managed Services project highlight

IT Support for Chamber of Commerce
5.0 — SynchroNet Industries Inc. provided IT support for a chamber of commerce. They also offered ad hoc assistance such as troubleshooting problems on email, scanning, cellphone usage, and Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients highlight SynchroNet's expertise in managing complex IT needs, from server upgrades to cybersecurity, with a focus on responsiveness and thorough communication. They value their team's professionalism, technical skill, and ability to resolve issues permanently, enhancing operational efficiency.
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Depew, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Featured

What are Featured Providers?

Interlink Cloud Advisors, Inc.

5.0 2 reviews
Verified

Undisclosed

Undisclosed

50 - 249

Serves Buffalo, NY

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback on Interlink Cloud Advisors, Inc. highlights their exceptional project management and strategic partnership approach. A CIO from Stoll Keenon Ogden noted their capability to deliver complex cloud solutions on time while maintaining clear communication and adaptability. The firm successfully modernized infrastructure, leading to significant cost savings and improved reliability. Clients appreciate Interlink's deep expertise and proactive guidance, although they suggest evolving towards a continuous advisory model for ongoing support.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Industry Experience

Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.
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Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Buffalo, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Timely
Overall sentiment regarding timeliness at Integritek Holdings is highly positive. Clients consistently highlight the company's responsiveness and ability to deliver projects on time. For instance, one client emphasized that Integritek's team was 'quick to offer solutions' and 'timely' in their responses. Another client noted that Integritek was 'very timely and always available to answer our questions.' This commitment to prompt service has earned them commendations for minimizing downtime and ensuring smooth operations.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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Cloud Consulting & IT Services for Grant Oversight Company

5.0 Sep 11, 2023

They were very timely and always available to answer our questions.
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Select Industry to see insights

Other Industry Nonprofit Government

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Vertical IT Solutions

4.9 31 reviews
Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Buffalo, NY

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.

See all 31 projects

12 of 16 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Industry Experience

Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
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Select Industry to see insights

Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.
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View projects from:

Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. They are located in Buffalo, New York and have midsize team. They provide IT staff augmentation and IT managed services.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bowmansville, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Bowmansville, NY

5191 Genesse Street
Bowmansville, NY 14026
31 - 40

716-748-6180

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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Buffalo, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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Buffalo, NY

300 International Drive
Buffalo, NY 14221
1

7162223090

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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
1

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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider specializing in comprehensive IT support services, including IT security, desktop support, and cloud management. The company consistently receives positive feedback, with 100% of reviewers highlighting their effective communication, responsiveness, and ability to deliver projects on time. Clients appreciate their reliability, knowledge, and the strong relationships they build, ensuring trust and loyalty.

See all 4 projects

3 of 3 reviews are 5 stars

3 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, LMT Technology Solutions has received positive feedback for their exceptional communication and responsiveness. Clients noted their ability to deliver projects on time, with one stating, "LMT has very open communication," and another emphasizing their "hands-on attention" and respect for all clients. Measurable improvements included reduced IT issues and strengthened security postures. Overall, clients expressed high satisfaction and trust, recommending LMT for their reliable IT services.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight LMT Technology Solutions' competitive pricing and strong value for money. For instance, a VP noted that their pricing fit the budget while providing good value for the cost. Another client emphasized their excellent support and service, reiterating that they were treated with respect akin to larger clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, reinforcing LMT's reputation as a reliable IT partner.
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Brighton, New York (1) Rochester, New York (1) Fairport, New York (1) Pittsford, New York (1)

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2 of 2 Buffalo-based reviews are 5 stars

2 Buffalo-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Buffalo

Buffalo-based IT Managed Services project highlight

Managed IT Services for Law Firm
5.0 — LMT Technology Solutions provides managed IT services for a law firm. They manage the client's servers, provide desktop support, conduct disaster recovery scenario testing, and perform risk Read more
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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

ComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Cyberware Security, LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

60% Cybersecurity

Cyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Buffalo, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

West Seneca, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Precision Web Tech, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Jamestown, NY

Services provided

35% IT Managed Services

20% Unified Communications Consulting & SI

15% Cloud Consulting & SI +3 services

10% Search Engine Optimization

10% Web Design

10% Web Development

Launched in 2000, Precision Web Tech, Inc. Is a small Jamestown, New York-based IT managed services company. Their team offers IT managed services and unified communications consulting & SI.
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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Buffalo IT Managed Services FAQs

Working with a local MSP means faster on-site support when hardware fails or compliance audits arise. Buffalo firms understand regional regulations like New York’s SHIELD Act and have experience securing hybrid workforces spread across Western New York. Plus, partnering with a hometown provider can strengthen your local business network and simplify collaboration through shared time zones and face-to-face strategy sessions.

Most Buffalo MSPs charge monthly retainers that start around $1,000 for basic remote monitoring and scale to $7,000+ for fully managed infrastructure. Hourly break-fix or project work typically ranges from $125 – $175. Factors that influence price include:

Number of endpoints and servers
24/7 vs. business-hours support
Advanced services (e.g., SOC, SIEM, or vCIO consulting)

Lastly, make sure to assess cost estimates with each firm’s service-level agreement (SLA) to ensure true apples-to-apples comparisons.

Local MSPs often specialize in sectors that drive the regional economy:

Healthcare and life sciences (Kaleida Health, Roswell Park)
Manufacturing and logistics along the Buffalo-Niagara corridor
Financial services anchored by M&T Bank and KeyBank operations
Higher education and research institutions

Some providers also cater to SaaS startups emerging from 43North and other incubators.

Map your critical goals and requirements—i.e., cybersecurity hardening, Microsoft 365 management, cloud backup, etc.
Shortlist MSPs with relevant certifications (CompTIA, Microsoft, Cisco).
Read Clutch reviews for proof of on-time incident response and proactive planning.
Request sample SLAs to compare response times and escalation paths.
Meet the potential account team—local presence and cultural fit matter for long-term partnerships.

Cut through the clutter by maximizing the resources and filters available on Clutch. Thoroughly assess each firm’s vendor profiles to better understand their capabilities and services.

No documented SLA or only vague uptime guarantees
Limited references from Western New York clients
One-size-fits-all packages that ignore compliance needs (HIPAA, CMMC)
Pushy sales tactics without a thorough network assessment
Outdated toolsets lacking endpoint detection & response (EDR) or MFA enforcement

Be careful when searching for potential partners. Avoiding these red flags as soon as possible is key to maximizing your investment.

Top IT Managed Service Providers in Buffalo

List of the Top Buffalo IT MSPs

Managed IT Services for Bicycle Retailer

IT GOAT is very responsive

Reviews mention Timely

Cybersecurity Compliance for Tabletop Signage Manufacturer

Cybersecurity & IT Managed Services for Government Co

IT Managed Services & Cybersecurity for Construction Co

Industry Experience

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What Clients Have Said

Managed IT Services for Battery R&D Company

Reviewed 1 time in the past 6 months

Managed IT & Cybersecurity Services for BioTech Tools Co

Industry Experience

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Integris is very responsive

Reviews mention Receptive

Cybersecurity & IT Services for Architecture & Design Co

Industry Experience

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24/7 Help Desk & Network Monitoring

Reviews mention Results-oriented

Cybersecurity Training for Nonprofit Organization

Cybersecurity & IT Managed Services for Water Filtration Co

Industry Experience

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Reviewed 1 time in the past 6 months

Managed IT & Cybersecurity Services for BioTech Tools Co

Industry Experience

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Integris is very responsive

Reviews mention Exceptional performance

Custom ERP Consulting for Electronic Payment Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Barracuda Setup for Nonprofit Professional Association

Managed IT Services for Seafood Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Attentive

Managed IT Services for Law Firm

Managed IT Services for Medical Clinic

Average Project Cost Breakdown

What Clients Have Said

LayerCake Technologies is very responsive

Reviews mention Passionate about their work

Managed IT & Cybersecurity Services for Wealth Management Co

Managed IT Services for Subcontractor

Reviews mention Efficient

Software Maintenance for Law Firm

Industry Experience

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IT Support for Chamber of Commerce

Reviewed 1 time in the past 6 months

IT Managed Services & Consulting for Nonprofit Organization

Industry Experience

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What Clients Have Said

Reviews mention Timely

IT Managed Services for Memorial Park & Mortuary

Cloud Consulting & IT Services for Grant Oversight Company

Industry Experience

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What Clients Have Said

Integritek Managed IT Services is very responsive