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Home Help Desk Support United States Maryland Baltimore

Top Help Desk Services in Baltimore

Ratings Updated: June 23, 2026
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6 Leaders 15 Contenders

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255 Companies

Country: United States
State: Maryland
City: Baltimore

List of the Top Baltimore Outsourced Help Desk Services

  • Integris Logotype

    4.9 93 reviews
    Premier Verified
    $5,000+
    $150 - $199 / hr
    1,000 - 9,999
    Owings Mills, MD

    Services provided

    70% IT Managed Services
    10% AI Consulting
    10% Cybersecurity +1
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    20% Security
    10% Disaster Recovery +6
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Telecom

    Integris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.

    See all 93 projects

    Reviews mention Easy to work with

    Clients consistently report that the companies are easy to work with, highlighting their approachability and responsiveness. For instance, one client noted that TechMD's staff is 'approachable and professional,' making communication effortless. Another client praised Integris for their 'good relationship' and willingness to 'bounce ideas back and forth.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in their collaborative experiences and the ease of engaging with the teams.
    • Network Security Services for Sporting Goods Manufacturer
      5.0 Sep 21, 2023

      Brian, Jay, and Shannon are very easygoing and open to bouncing ideas back and forth to come up with the best solution. Integris focuses on doing what’s best for our company instead of their own interests. Overall, they’re heavily geared towards helping their customers to improve their situations.

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    • IT Managed Services for Investment Firm
      5.0 Sep 17, 2018

      Their ticketing system is easy to use and their team is great to work with; we have unlimited access to their support, and they don't seem to mind how frequently we use their services. They're great; they send out monthly reports to us and reach out regularly. It continues to be a very good working relationship overall. Their technicians are approachable and professional. Unlike other technicians we've worked with in the past, Techmd's staff is easy to deal with and talk to whenever they visit the office or speak to us over the phone.

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    • Cloud Migration for Insurance Agency
      5.0 Nov 19, 2020

      We communicated via phone and email, and their team communicated well. They were easy to reach throughout the project, which was capably managed. We communicated well, and it was easy to work with them. Their team was available and answered all of my questions.

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    • IT Support & Multiple Tech Projects for Youth Nonprofit
      5.0 Nov 13, 2020

      TechMD is a professional team. They’ve helped us save money and make our jobs easier. They brought a vision for us, and they quickly became a partner. I always tell my other vendors that, if they’re talking to TechMD, they’re talking to us. They’re one of the few vendors that I rarely refer to as a vendor; I almost always refer to them as a partner, because that’s really what they are. In general, much of the feedback is anecdotal. A lot of people fear having to make the call and ask for help with whatever it is, but I never hear that from my staff. They’ll sometimes tell us that TechMD is still working on the problem, but that it’s been great working with them.

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    • Managed IT Services for Auto Group
      5.0 Apr 20, 2020

      ICS is just an awesome partner to work with in every regard. They make things really easy for me to handle because any time I need something addressed they have a solution and prioritize implementing that solution as soon as possible. They do a great job of managing their work with us.

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    Industry Experience

    Integris has demonstrated significant expertise across various industries, including financial services, healthcare, and nonprofit organizations. Feedback highlights their ability to provide comprehensive IT support, cybersecurity measures, and proactive project management. Clients appreciate their responsiveness, knowledgeable team, and tailored solutions that enhance operational efficiency. Overall sentiment is overwhelmingly positive, particularly in financial services and healthcare, where security and compliance are paramount, while other sectors, including nonprofit and education, commend their adaptability and collaborative approach.

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    Select Industry to see insights

    Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry Financial services Other industries Business services

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    United States (92) Japan (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)

    Owings Mills, MD

    10451 Mill Run Circle, Suite 950
    Owings Mills, MD 21117

    16 - 20

    (888) 330-8808

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  • B/Net Systems Logotype

    4.9 24 reviews
    Premier Verified
    $1,000+
    $150 - $199 / hr
    2 - 9
    Annapolis, MD

    Services provided

    40% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    20% Network +2
    20% Security
    10% IT Budgeting

    B/Net Systems is a company specializing in Managed IT Services, offering outsourced IT support and management solutions for various clients. With consistently positive feedback, 100% of reviews highlight their responsiveness and professional customer service. Clients appreciate their ability to tailor solutions to specific organizational needs and their proactive approach to managing IT issues.

    See all 24 projects

    Reviews mention Timely

    Overall, client sentiment regarding B/Net Systems' timeliness is overwhelmingly positive. Clients consistently highlight their promptness in addressing IT issues, with one stating, "Every member of the B/Net team we work with is professional and timely in handling our needs." Another client noted that B/Net delivered projects on time or even early, emphasizing their commitment to meeting deadlines. This reliability has established B/Net as a valuable partner for organizations seeking dependable IT support.
    • IT Services for International Trade Association
      5.0 Oct 31, 2023

      Their team has been able to stay under budget, and they deliver projects on time or early. Overall, they’ve provided excellent project management.

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    • Cybersecurity for Power Sector Consulting Firm
      5.0 Jun 30, 2023

      B/Net Systems’ team is quick with the deliverables and solving problems. They’ve also been able to meet deadlines and stay on budget.

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    • Managed IT Services for a Power Sector Consulting Firm
      5.0 Jun 2, 2023

      They deliver everything we ask for on time and complete. B/Net Systems is always available for a call when we need them.

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    • Managed IT Services for Nonprofit Organization
      5.0 Jan 2, 2024

      This tailored approach sets them apart in meeting project deadlines and deliveries on time, making them a valuable partner for any non-profit seeking comprehensive internal help desk services. Their responsiveness and willingness to go above and beyond to meet our needs have truly set them apart.

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    • IT Managed Services for Nonprofit Business Association
      5.0 Apr 27, 2025

      B/Net provided during the onboarding and has continued since to provide regular communications and updates. Every member of the B/Net team we work with is professional and timely in handling our needs. No improvements needed.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (6) $10,000 to $49,000 (4) $200,000 to $999,999 (4) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently report that B/Net Systems offers excellent value for money, with many highlighting their competitive pricing as a key factor in their selection. For instance, one COO noted that their pricing fit the budget well, while another client emphasized the reasonable costs associated with their comprehensive IT services. Overall, feedback indicates strong satisfaction with the quality of service relative to the investment made, showcasing B/Net Systems as a reliable and cost-effective IT partner.
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    More responsive than most other service providers

    B/Net Systems is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Washington, District of Columbia (9) Arlington, Virginia (2) Rockville, Maryland (1) Robbinsville, New Jersey (1) Stafford, Virginia (1) Kensington, Maryland (1) Linthicum Heights, Maryland (1)

    This provider is fluent in 8 languages:

    • English
    • Spanish
    • Arabic
    • Portuguese
    • French
    • Turkish
    • Persian
    • Romanian

    This provider is available in 12 time zones:

    • Brazil Eastern Time (BET)
    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Phoenix Standard Time (PNT)
    • Mountain Standard Time (MST)
    View all time zones
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  • Sthenos Technologies Logotype

    5.0 43 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Rockville, MD

    Services provided

    15% IT Managed Services
    20% Custom Software Development
    20% E-Commerce Development +3
    15% Cloud Consulting & SI
    15% IT Staff Augmentation
    15% IT Strategy Consulting

    Focus Areas

    10% Help desk
    20% Disaster Recovery
    20% Managed Hosting Services +3
    20% Managed Software Application & Solutions
    15% Cloud Server Migration
    15% Other IT managed services

    Sthenos Technologies is an IT Managed Services provider offering outsourced IT support and management. According to reviews, 100% of feedback highlights their effective IT support services, resulting in reduced downtime and improved system performance. Clients commend their reliable communication and expertise in managed information technology, though some suggest more internal documentation for teams.

    See all 43 projects

    Reviews mention Communicative

    Overall, clients consistently praised Sthenos Technologies for their exceptional communication throughout projects. Feedback highlighted their responsiveness and proactive approach, with one client noting, 'Communication was smooth and consistent,' while another remarked on their 'open and honest' dialogue. Clients appreciated the structured updates and clarity in project management, stating they were kept informed and involved. This emphasis on effective communication contributed significantly to a collaborative atmosphere, fostering trust and ensuring project success.
    • Custom Software Development for 3D Printing Services Company
      5.0 Oct 29, 2025

      Their communication and project management were exceptional from day one. The team took the time to truly understand our business processes, which made collaboration effortless. Their prior experience in similar fields gave them a head start, allowing them to move the project forward with minimal oversight on our end.

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    • Cloud Consulting for SaaS Company
      5.0 Nov 16, 2025

      Their project management was simple and steady. They communicated clearly and checked in with us often. Everything they promised came when they said it would. Whenever we needed something changed or explained they responded fast and didn’t make the conversation complicated. They were patient with our team and made sure everyone understood what was happening at each stage.

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    • Managed IT Services for Software Development Company
      5.0 Dec 1, 2025

      They communicated clearly about what they were working on and consistently delivered on schedule. Whenever we had urgent needs, they responded quickly and resolved issues without fuss. Working with them was easy; they were patient, professional, and reliable.

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    • E-Commerce Development for Computer Software Company
      5.0 Dec 9, 2025

      We met daily for SCRUM meetings, and the team was consistently transparent. If a deadline I proposed was unrealistic, they didn’t hesitate to say so and they helped me set more achievable timelines. Their communication was open and honest throughout the project.

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    • ERP System Development for Fiber Deployment Company
      5.0 Dec 10, 2025

      Communication was smooth and consistent. We primarily used email and Slack, and whenever we needed meetings, we connected through Skype, Google Hangouts, Zoom, or WhatsApp. They were always responsive and ready to help whenever something came up.

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    Industry Experience

    Sthenos Technologies demonstrates significant expertise across various industries including education, energy, healthcare, and software development. Clients praise their ability to seamlessly integrate into teams, provide high-quality custom software solutions, and deliver projects on time. Overall sentiment reflects strong satisfaction, particularly within sectors requiring robust IT solutions and tailored software, making them a suitable partner for businesses seeking development support in these areas.

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    Select Industry to see insights

    Retail Software Other industries Information technology Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (8) $10,000 to $49,000 (7) $200,000 to $999,999 (7) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Sthenos Technologies for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within clients' budgets while delivering high-quality work and reliable results. For instance, one client noted, 'Pricing fit our budget' and emphasized the 'good value for cost' they received. Overall sentiment indicates strong satisfaction with cost-effectiveness, with several clients expressing that Sthenos Technologies exceeded their expectations without compromising on quality.
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    Australia (14) United States (5) Canada (3) Cambodia (1)
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  • SoftDoes Logotype

    5.0 21 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    50 - 249
    Bethesda, MD

    Services provided

    10% IT Managed Services
    10% AI Consulting
    10% AI Development +7
    10% Custom Software Development
    10% Enterprise App Modernization
    10% Generative AI
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Software Evaluation
    10% Website Maintenance

    SoftDoes is a versatile software development company specializing in custom digital platforms and operational systems, often incorporating AI-assisted functionalities to enhance efficiency. The company maintains a positive reputation, with 100% of reviews highlighting its ability to align technical solutions with business needs, streamline workflows, and reduce administrative burdens by 25-40%. Feedback frequently praises SoftDoes for its practical, user-oriented approach and responsive project management.

    See all 21 projects

    Industry Experience

    SoftDoes has demonstrated expertise across various industries including financial services, energy and natural resources, advertising and marketing, information technology, construction, real estate, eCommerce, healthcare, and non-profit. Clients have praised their ability to streamline operations, enhance automation, and improve project visibility, resulting in significant efficiency gains. Overall sentiment indicates a strong alignment with company values and customer needs, making SoftDoes a suitable partner for organizations seeking tailored solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    eCommerce Education Healthcare Real estate Non-profit Dental Information technology Construction Advertising & marketing Energy & natural resources Financial services Other industries

    Average Project Cost Breakdown

    $50,000 to $199,999 (8) Less than $10,000 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight SoftDoes' competitive pricing and excellent value for money. For instance, one client noted, 'Pricing fit our budget' while another mentioned, 'Good value for cost.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as many clients found the investment justified by the significant operational improvements achieved, such as reduced manual coordination and enhanced project visibility.
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    Bethesda, MD

    7272 Wisconsin Avenue
    Bethesda, MD 20814

    2 - 5

    See All Locations (50)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Springfield-based SoftDoes specializes in cybersecurity solutions and website development. Reviews highlight their responsive, thorough support and timely project delivery, demonstrating expertise in creating functional, well-managed websites for IT companies. Clients appreciate their value-driven approach and strong communication skills.
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  • Techsense Developers Logotype

    5.0 5 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Newark, DE

    Services provided

    30% IT Managed Services
    40% Custom Software Development
    15% Enterprise App Modernization +1
    15% IT Staff Augmentation

    Focus Areas

    20% Help desk
    20% Cloud Server Migration
    15% Managed Software Application & Solutions +5
    10% IT Budgeting
    10% Managed Hosting Services
    10% Network
    10% Security
    5% Other IT managed services

    Techsense Developers is a dynamic software development company specializing in full-stack development, AI integration, and cloud infrastructure management. Across their reviews, 100% of clients commend their technical expertise, timely delivery, and effective project management. Clients highlight their ability to adapt and enhance project scopes, resulting in improved outcomes and seamless product launches.

    See all 5 projects

    Reviews mention Unique expertise

    Client feedback highlights Techsense Developers' unique expertise in navigating complex technology stacks and integrating advanced APIs. The CTO of StartOpx noted their proficiency in transitioning from initial UI designs to improved versions, as well as their ability to secure Google Cloud credits and effectively integrate Gemini and Anthropic APIs. Overall, the sentiment reflects strong satisfaction with their skilled engineers, timely deliveries, and adaptability in meeting project needs, with no areas for improvement identified.
    • Custom Software Dev for AI-Powered Platform
      5.0 Jun 9, 2026

      The assigned engineers are experts and knowledgeable. One awesome thing about Techsense Developers is that they have sufficient skilled engineers. When our scope changed, they added an engineer on the same budget to ensure we shipped our product within the timeline.

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    Industry Experience

    Techsense Developers has demonstrated strong expertise in the Information Technology and eCommerce industries, delivering impactful solutions in AI integration, backend development, and cloud infrastructure management. Clients commend their responsiveness, technical proficiency, and ability to enhance project concepts, resulting in successful product launches and high system availability. Overall sentiment reflects a positive experience, particularly within IT, showcasing their capacity to address complex challenges effectively.

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    Select Industry to see insights

    Information technology eCommerce

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Techsense Developers' competitive pricing and exceptional value for money. One CTO noted that their pricing fit the budget and provided great value, while another emphasized the company's ability to deliver high-quality solutions without exceeding costs. Feedback indicates that Techsense Developers not only meets project requirements efficiently but also enhances project outcomes, exemplified by successful MVP launches and significant cost optimizations, reinforcing a positive sentiment regarding their overall cost-effectiveness.
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    United States (2) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Universal Coordinated Time (UTC)
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  • Insight Global Logotype

    Not yet reviewed

    Verified
    $5,000+
    Undisclosed
    1,000 - 9,999
    Baltimore, MD

    Services provided

    10% IT Managed Services
    10% AI Development
    10% BI & Big Data Consulting & SI +7
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Executive Search
    10% Generative AI
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    20% Help desk
    20% Cloud Server Migration
    20% Hardware +2
    20% Managed Software Application & Solutions
    20% Network

    Insight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.

    Read more

    More responsive than most other service providers

    Insight Global is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Baltimore, MD

    100 East Pratt Street, Suite 2530
    Baltimore, MD 21202

    76 - 100

    8554864057

    See All Locations (63)
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  • InfoPathways Logotype

    5.0 1 review
    Verified
    $1,000+
    $100 - $149 / hr
    10 - 49
    Westminster, MD

    Services provided

    40% IT Managed Services
    20% IT Strategy Consulting
    15% Cybersecurity +3
    10% AI Consulting
    10% BI & Big Data Consulting & SI
    5% Cloud Consulting & SI

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Hardware +2
    20% Managed Hosting Services
    20% Managed Software Application & Solutions

    InfoPathways Inc. is a provider of Managed IT Services, specializing in IT Management and Support Services. The reviews highlight their efficiency in migrating systems to Microsoft 365 and retiring outdated infrastructure. Clients appreciate their adherence to project timelines and the strong professional relationships they foster, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    InfoPathways Inc. has demonstrated expertise in the non-profit sector, particularly with volunteer organizations. They have effectively assisted clients in migrating to Microsoft 365, reducing server dependencies, and transitioning phone systems, resulting in timely project completions and high customer satisfaction. Feedback highlights their strong project management and value for cost, making them a suitable partner for non-profits seeking IT solutions.

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    Select Industry to see insights

    Non-profit

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients commend InfoPathways Inc. for providing good value for cost, with one review specifically highlighting that their pricing fit within budget constraints. The company’s ability to deliver projects on schedule further enhances their perceived value. Overall sentiment reflects satisfaction with the balance of quality and affordability, indicating that clients feel they received a worthwhile return on their investment.
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    1 of 1 Baltimore-based review is 5 stars
    Less than $10,000 avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    IT Services for Volunteer Fire Department

    5.0 — InfoPathways Inc. has provided IT support for a volunteer fire department. They've retired the phone systems and physical servers, set up a Microsoft 365 account, and migrated from Gmail to Read more
    Read Similar Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    4.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Westminster-based clients praise InfoPathways for their expertise in migrating to Microsoft 365, setting up SharePoint, and retiring legacy servers. They deliver projects on time, providing reliable, local support for small business IT needs, including phone system upgrades and virtual server decommissioning.
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  • designDATA Logotype

    5.0 16 reviews
    Verified
    $5,000+
    $100 - $149 / hr
    50 - 249
    Gaithersburg, MD

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    10% AI Consulting +2
    10% Cloud Consulting & SI
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% IT Budgeting
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security

    designDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.

    See all 16 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $200,000 to $999,999 (4) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.
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    United States (13) Canada (1)
    6 of 7 Baltimore-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Baltimore

    Baltimore-based IT Managed Services project highlight

    Managed IT Services for Autism Therapy Practice

    5.0 — designDATA provides managed IT services for an autism therapy practice. They offer a help desk service, and they manage all IT tasks, including user logins, software updates, equipment setup, and Read more
    Read Similar Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.8

    Cost

    4.8

    Willing to Refer

    5.0

    Washington, D.C. organizations value designDATA's tailored IT support, from hardware leasing to strategic planning. Reviewers highlight their quick response, knowledgeable staff, and dedication to building long-term partnerships, enabling nonprofits and associations to operate securely and efficiently in a rapidly evolving tech landscape.
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  • Cloudforce Logotype

    5.0 10 reviews
    Verified
    $10,000+
    Undisclosed
    50 - 249
    Oxon Hill, MD

    Services provided

    10% IT Managed Services
    25% Cloud Consulting & SI
    25% Generative AI +4
    10% BI & Big Data Consulting & SI
    10% Cybersecurity
    10% Enterprise App Modernization
    10% IT Strategy Consulting

    Focus Areas

    15% Help desk
    15% Disaster Recovery
    15% Managed Software Application & Solutions +4
    15% Network
    15% Other IT managed services
    15% Security
    10% Governance & Compliance Assessments

    Cloudforce is a prominent IT Managed Services provider, specializing in IT Management and Support Services. Clients commend their ability to assess and resolve complex IT challenges rapidly, with 100% of reviews highlighting successful outcomes like restored functionality and reduced cloud spending by 30-40%. Clients appreciate Cloudforce’s reliable project management and ongoing outsourced IT support, though they note that these services may come at a premium cost.

    See all 10 projects

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients commend Cloudforce for delivering high-quality services that align with their budgets, often noting that the pricing is competitive and offers excellent value for money. For instance, a CIO from UCLA Anderson mentioned that their project was completed under budget, while an IT Project Manager from George Mason University highlighted that Cloudforce's pricing fit their budget. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of deliverables.
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    2 of 2 Baltimore-based reviews are 5 stars
    $200,000 – $999,999 avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    IT Services for Full-Service Mechanical Company

    5.0 — Cloudforce provided IT services for a full-service mechanical company. After learning the client's objectives, they addressed a current issue with Azure AD Connect. Read more
    Read Similar Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    4.9

    Schedule

    4.8

    Cost

    4.8

    Willing to Refer

    5.0

    Virginia clients commend Cloudforce's proficiency in cloud migration, custom app development, and infrastructure management, emphasizing their technical expertise and proactive project handling. They value the team's ability to meet deadlines, improve efficiency, and provide strategic guidance across diverse industries like education, construction, and real estate.
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  • SADOS MSP Inc. Logotype

    5.0 7 reviews
    Verified
    $5,000+
    $100 - $149 / hr
    50 - 249
    Frederick, MD

    Services provided

    100% IT Managed Services

    Focus Areas

    20% Help desk
    15% Network
    15% Security +6
    10% Disaster Recovery
    10% Hardware
    10% Other IT managed services
    10% Telecom
    5% Managed Hosting Services
    5% Managed Software Application & Solutions

    SADOS MSP Inc. is a provider of Managed IT Services, excelling in IT Support Services and Outsourced IT Management. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their responsiveness, professionalism, and commitment to customer satisfaction. Clients consistently praise their proactive communication and ability to meet project deadlines, demonstrating their expertise in Managed Information Technology.

    See all 7 projects

    Reviews mention Exceeds expectations

    SADOS MSP Inc. has consistently exceeded client expectations, particularly noted for their exceptional customer service and effective communication. A medical practice owner praised their thorough assessment and installation services, stating they were '100% satisfied' and highlighted the competitive pricing. The client appreciated the team's responsiveness and willingness to address all inquiries, emphasizing that their support was instrumental in achieving a smoothly running network without issues.
    • IT Consulting & Services for Healthcare Service Provider
      5.0 Mar 18, 2022

      So far, I'm 100% satisfied with their work — they’ve exceeded expectations; there haven’t been any issues, and the speed is good. Also, I’ve run the invoicing through a friend of mine who’s well-versed with IT, and he says the quote is very competitive and SADOS MSP, Inc.’s services have been impeccable. Needless to say, we couldn’t have done this without their help.

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    Industry Experience

    SADOS MSP Inc. has demonstrated strong expertise across various industries, including healthcare, real estate, construction, and advertising & marketing. Feedback highlights their professionalism, prompt communication, and effective IT solutions tailored to client needs. In the healthcare sector, clients praised their cybersecurity and support services, while in real estate, their IT infrastructure setup received commendations for seamless integration. Construction clients emphasized their responsiveness and ability to enhance operational efficiency. Overall, SADOS MSP Inc. is well-suited for businesses seeking reliable IT and security solutions.

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    Select Industry to see insights

    Business services Healthcare Real estate Construction Advertising & marketing

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend SADOS MSP Inc. for providing exceptional value for money, highlighting their competitive pricing and comprehensive service offerings. One client noted they spent under $5,000 with impressive results, while another spent $50,000 but felt the services were worth every dollar due to excellent support and quick response times. Overall sentiment reflects satisfaction with cost-effectiveness and quality, with no significant complaints regarding pricing.
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    3 of 3 Baltimore-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    Access Control & Video Surveillance for Consulting Company

    5.0 — SADOS provided security services for a consulting company moving to a new office. They secured the firm's gateway server and procured hardware to install electronic door access and video Read more
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  • The 20 MSP Logotype

    4.9 4 reviews
    Verified
    $1,000+
    $200 - $300 / hr
    250 - 999
    Newark, DE

    Services provided

    60% IT Managed Services
    10% Cloud Consulting & SI
    10% Cybersecurity +2
    10% IT Strategy Consulting
    10% Unified Communications Consulting & SI

    Focus Areas

    50% Help desk
    10% Hardware
    10% Security +5
    10% Telecom
    5% Disaster Recovery
    5% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Network

    Mid-Atlantic Computer Solutions is a Managed IT Services provider specializing in Outsourced IT Support and Managed Information Technology. With a 100% positive feedback rate, clients commend their exceptional responsiveness and personalized service, often highlighting the leadership of the owner, Will. Approximately 85% of reviewers emphasize their proactive approach and ability to prioritize tasks, making them a reliable partner for businesses.

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    1 of 1 Help desk reviews is 5 stars
    Unknown avg. project cost

    Help desk Experience

    Overall, client feedback for Mid-Atlantic Computer Solutions in Help desk services is highly positive, with approximately 85% of reviews praising their expertise and responsiveness. Clients highlight the company's specialization in Apple equipment, effective communication, and commitment to resolving issues promptly. Notable strengths include excellent leadership from team members, especially William, and a tailored approach to client needs. However, there are minor suggestions for improvement regarding the 24-hour support line's familiarity with client files, indicating room for enhancement in operational efficiency.

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    More responsive than most other service providers

    The 20 MSP is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $150 Per person with one device. $199 Per person with one device. $250 Per person with one device.

    Your Managed IT Department

    Designed for businesses that want Managed IT Services equivalent to a full internal IT department without the cost, complexity, or overhead of hiring in-house. We deliver proactive IT support, strategic guidance, cybersecurity, cloud management, and day-to-day IT operations so your team stays focused on growth.
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    2 of 3 Baltimore-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    Managed IT Services for Insurance Agency

    5.0 — Mid-Atlantic Computer Solutions provides managed IT services for an insurance agency. The team has helped the client transition their office, team members' computers, and processes from a previous Read more
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  • Klik Solutions Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Baltimore, MD

    Services provided

    60% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity

    Focus Areas

    15% Help desk
    15% Disaster Recovery
    15% Hardware +4
    15% Managed Hosting Services
    15% Other IT managed services
    15% Security
    10% IT Budgeting

    Klik Solutions is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. Feedback from their clients highlights a commitment to flexibility, excellent service delivery, and robust project management. Notably, 100% of reviewers acknowledge their positive experience, praising their technical expertise and alignment with clients' values and goals.

    See all 5 projects
    2 of 2 Help desk reviews are 5 stars
    Unknown avg. project cost

    Help desk Experience

    Klik Solutions has received highly positive feedback for their Help Desk services, with clients citing timely project delivery (100% satisfaction in deadlines) and exceptional client-centered communication. Both reviews highlight their expertise in cybersecurity and IT management, with a 100% recommendation rate based on strong alignment with client values and needs. Clients appreciate their proactive support and flexible approach—key elements contributing to successful outcomes, including improved IT operations and enhanced security measures.

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    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praise Klik Solutions for their exceptional value and cost-effectiveness. One client noted that their pricing fits within budget while providing 'excellent value for the work performed.' Another highlighted that Klik Solutions is 'committed to our success' and has continuously delivered 'excellent value and service' over five years. Overall, the sentiment reflects a strong alignment of cost and quality, making Klik Solutions a reliable choice for businesses seeking effective IT solutions.
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    1 of 1 Baltimore-based review is 5 stars
    Unknown avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    IT Managed & Cybersecurity Services for Dairy Company

    5.0 — Klik Solutions has provided managed IT and cybersecurity services for a dairy company. The team has also assisted the client with data analytics and app development and supplied them with on-site Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Based in Jessup, Maryland, Klik Solutions excels in seamless Microsoft 365 migrations, delivering professional, data-preserving results with excellent project management. Clients praise their knowledgeable, patient staff and responsive communication, ensuring smooth transitions for businesses like seafood wholesalers and local enterprises.
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  • Certified CIO Logotype

    4.8 5 reviews
    $5,000+
    $150 - $199 / hr
    10 - 49
    Towson, MD

    Services provided

    50% IT Managed Services
    15% Cybersecurity
    10% Cloud Consulting & SI +3
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    5% Business Consulting

    Focus Areas

    20% Help desk
    10% Disaster Recovery
    10% Hardware +6
    10% IT Budgeting
    10% Managed Hosting Services
    10% Network
    10% Other IT managed services
    10% Security
    10% Telecom

    Certified CIO is an IT Management company specializing in Managed IT Services, Outsourced IT Support, and IT Security compliance. Reviewers consistently praise their technical expertise, responsiveness, and ability to meet deadlines, with 100% positive feedback on their project management and problem-solving capabilities. Notably, 75% of reviewers highlight their exceptional responsiveness and commitment to client success.

    See all 5 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Clients consistently highlight Certified CIO's competitive pricing and significant value for money. One construction IT coordinator noted that their 'pricing fit our budget' and emphasized 'good value for cost.' An insurance agency president praised the firm's 'fantastic job' and 'seamless process' while expressing satisfaction with the overall investment of approximately $50,000. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of service provided.
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    $2,010 Up to 10 employees $5,250 ~25 employees $21,000 ~100 Employees and co-mgmt of internal IT staff

    Certified CIO Managed Services

    Certified CIO Managed Services are on-demand Helpdesk, advanced IT tools, and decades of expertise all rolled into one. We offer great value for your dollar when compared to internal IT hires and competitor MSPs. Not too much, not too little: We have the "just right" levels of security, hardware, and software for your business or organization.
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    2 of 2 Baltimore-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    Managed IT Services for Multi-Company Corporation

    5.0 — A multi-company corporation engaged with Certified CIO for managed IT services. In order to save the company from ransomware, the team provides a plan and its cost and a new loader server for Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    4.8

    Schedule

    4.8

    Cost

    4.7

    Willing to Refer

    4.8

    Hanover, Pennsylvania-based clients highlight Certified CIO's success in cloud migration and managed IT services, emphasizing their proactive, solution-oriented approach. The team is praised for their reliability, quick issue resolution, and customer-centric attitude.
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  • Kite Technology Group Logotype

    5.0 4 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Owings Mills, MD

    Services provided

    45% IT Managed Services
    25% Cybersecurity
    20% IT Strategy Consulting +1
    10% IT Staff Augmentation

    Focus Areas

    20% Help desk
    15% Managed Hosting Services
    15% Security +10
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% Hardware
    5% IT Budgeting
    5% Managed Software Application & Solutions
    5% Network
    5% Other IT managed services
    5% Software Evaluation
    5% Telecom
    5% Vendor Procurement & Selection

    Kite Technology Group is a provider of Managed IT Services, specializing in outsourced IT support and management for insurance agencies. Their reviews reflect a high level of client satisfaction, with 100% of reviewers praising their proactive project management and technical expertise. Notably, clients commend their ability to seamlessly integrate complex systems and their responsive support, leading to improved efficiency and morale.

    See all 4 projects

    Reviews mention Great project management

    Clients consistently praise Kite Technology Group for their exceptional project management, highlighting their effective communication and adherence to deadlines. One client noted their availability for support even on weekends, while another emphasized the use of an email-based management tool for tracking service tickets. Overall, the sentiment is highly positive, with clients expressing trust in their capabilities and satisfaction with their responsiveness and efficiency.
    • IT Services For Insurance Company
      5.0 Oct 18, 2022

      Project management is awesome in terms of communication and their ability to meet deadlines. We have their email and direct phone number, so we can call them whenever we need something — they’re always available for us, even on the weekends.

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    • Managed IT Services for Full-Service Insurance Company
      5.0 Oct 18, 2022

      Their team has excellent project management. They use an email-based management tool to create and track service tickets. From that management portal, their teammates can respond to our service tickets. We communicate with them through phone calls.

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    Baltimore, Maryland (1) San Francisco, California (1) York, Pennsylvania (1) Midlothian, Virginia (1)
    1 of 1 Baltimore-based review is 5 stars
    $200,000 – $999,999 avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    Managed IT Services for Insurance Agency

    5.0 — An insurance agency hired Kite Technology Group to transition their data and systems to a cloud-based environment. Kite Technology Group also installed a new firewall and switches to upgrade office Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Baltimore-based clients praise Kite Technology Group for their seamless IT services, including cloud migration, cybersecurity, and hardware procurement. They highlight excellent project management, responsiveness, and ongoing support, emphasizing their long-term partnership and trust in the company's expertise.
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  • NewPush Logotype

    5.0 1 review
    $1,000+
    $100 - $149 / hr
    50 - 249
    Baltimore, MD

    Services provided

    40% IT Managed Services
    60% Cybersecurity

    Focus Areas

    10% Help desk
    45% Managed Hosting Services
    25% Governance & Compliance Assessments +2
    10% Disaster Recovery
    10% Managed Software Application & Solutions

    NewPush is a Managed IT Services provider specializing in hosting, cybersecurity, and IT management solutions. They are lauded for their responsive service and proactive problem-solving, with 100% of reviewers highlighting their reliability and customer-oriented approach. All clients reported successful outcomes, with no areas for improvement noted.

    See all 1 projects
    1 of 1 IT Managed Services reviews are 5 stars
    1 new review for IT Managed Services in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    Cybersecurity & IT-Managed Services for Transit Agency

    5.0 — NewPush provides IT-managed services for a transit agency. The team offers web hosting, managed PCI DSS compliance services, and cybersecurity support using Cloudflare and Crowdstrike. Read more
    Read 1 Review

    Industry Experience

    NewPush has demonstrated expertise in the transportation industry, particularly with transit agencies, by providing robust hosting solutions and cybersecurity services. Clients commend their responsiveness, proactive problem-solving, and alignment with company values. The overall sentiment is highly positive, with notable strengths in PCI compliance and web application protection. Potential clients in the transportation sector seeking reliable, secure technology solutions may find NewPush to be a suitable partner.

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    Select Industry to see insights

    Transportation

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with NewPush's pricing and overall value for money, noting it fits within their budget while providing excellent service. One client highlighted the company's good value for cost and high ratings as key reasons for selection. The sentiment reflects a strong appreciation for the responsiveness and proactive approach, with no reported areas for improvement regarding cost-effectiveness.
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  • Remote IT Solutions Logotype

    4.0 1 review
    $1,000+
    $100 - $149 / hr
    2 - 9
    Baltimore, MD

    Services provided

    40% IT Managed Services
    20% Custom Software Development
    10% Call Center Services +3
    10% Cloud Consulting & SI
    10% Cybersecurity
    10% IT Strategy Consulting

    Focus Areas

    25% Help desk
    10% Disaster Recovery
    10% Managed Hosting Services +8
    10% Network
    10% Security
    10% Telecom
    5% Governance & Compliance Assessments
    5% Hardware
    5% IT Budgeting
    5% Managed Software Application & Solutions
    5% Software Evaluation

    Remote IT Solutions is a company specializing in Managed IT Services, offering comprehensive IT management and support. With a focus on setting up and maintaining IT infrastructure, 100% of reviewers commend their professional assistance and effective issue resolution. Additionally, their seamless remote and in-house communication is frequently highlighted as a significant strength.

    See all 1 projects

    Industry Experience

    Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.
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    Less than $10,000 avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    Managed IT Services for Sportswear Retailer

    4.0 — Remote IT Solutions is providing ongoing IT services for a sportswear retailer. Their responsibilities include setting up and maintaining the client's IT infrastructure and providing tech support. Read more
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    Review Rating from Clients

    4.0/5.0

    Quality

    3.5

    Schedule

    3.5

    Cost

    3.5

    Willing to Refer

    4.0

    Local clients in Annapolis commend Remote IT Solutions for their comprehensive IT services, including infrastructure setup and issue resolution. The team’s professionalism and timely assistance have been key to their successful IT management and problem-solving capabilities.
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  • DP Solutions Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    50 - 249
    Baltimore, MD

    Services provided

    50% IT Managed Services
    20% Cloud Consulting & SI
    10% Cybersecurity +2
    10% IT Strategy Consulting
    10% Other IT Consulting and SI

    Focus Areas

    35% Help desk
    10% Disaster Recovery
    10% Hardware +5
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    5% Other IT managed services

    DP Solutions is an IT managed services company. Based in Columbia, Maryland and Baltimore, Maryland, their team focuses on IT managed services and cloud consulting & SI.

    Read more

    Baltimore, MD

    100 International Drive, 23rd Floor
    Baltimore, MD 21202

    2 - 5

    443-853-9699

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  • IntelliComp Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Baltimore, MD

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    20% IT Strategy Consulting

    Focus Areas

    25% Help desk
    50% Other IT managed services
    25% Security

    IntelliComp Technologies, a Cybersecurity company, was founded in 1996. They offers Cybersecurity and IT managed services.

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  • CISPOINT Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Columbia, MD

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    20% Compliance Consulting

    Focus Areas

    40% Help desk
    25% Governance & Compliance Assessments
    15% Hardware +2
    10% Network
    10% Security

    CISPOINT, a small IT managed services company, is located in Columbia, Maryland. The team provides IT managed services and Cybersecurity.

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  • Data Networks Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Essex, MD

    Services provided

    20% IT Managed Services
    25% IT Strategy Consulting
    20% Cloud Consulting & SI +3
    20% Cybersecurity
    10% Unified Communications Consulting & SI
    5% Other IT Consulting and SI

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Disaster Recovery +10
    10% Governance & Compliance Assessments
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    5% Hardware
    5% IT Budgeting
    5% Managed Hosting Services
    5% Software Evaluation
    5% Telecom
    5% Vendor Procurement & Selection

    IT strategy consulting company Data Networks provides IT strategy consulting and cloud consulting & SI. They were launched in 1983.

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    Essex, MD

    8839 Kelso Drive
    Essex, MD 21221

    2 - 5

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  • Atruent Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Millersville, MD

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    10% Cloud Consulting & SI +1
    10% Unified Communications Consulting & SI

    Focus Areas

    30% Help desk
    30% Governance & Compliance Assessments
    20% Network +1
    20% Security

    Atruent, a Cybersecurity company, was launched in 2009. The team offers Cybersecurity and IT managed services and is in Millersville, Maryland.

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  • QBS IT Services Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Parkville, MD

    Services provided

    50% IT Managed Services
    20% Business Consulting
    10% Cybersecurity +2
    10% E-Commerce Development
    10% Web Development

    Focus Areas

    10% Help desk
    25% Security
    15% Other IT managed services +5
    10% Disaster Recovery
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network

    IT managed services company QBS IT Services was established in 2001. Located in Parkville, Maryland, the team specializes in IT managed services and Business Consulting.

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  • BL Technical Services Logotype

    Not yet reviewed

    Undisclosed
    $100 - $149 / hr
    10 - 49
    Glen Burnie, MD

    Services provided

    30% IT Managed Services
    25% Cybersecurity
    20% IT Strategy Consulting +2
    15% Corporate Training & Coaching
    10% IT Staff Augmentation

    Focus Areas

    20% Help desk
    15% Managed Software Application & Solutions
    15% Network +6
    10% Disaster Recovery
    10% Hardware
    10% IT Budgeting
    10% Security
    5% Cloud Server Migration
    5% Other IT managed services

    BL Technical Services is an IT managed services company. The team is based in Glen Burnie, Maryland, and their services include IT managed services and Cybersecurity.

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  • Cusack Technology Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Nottingham, MD

    Services provided

    40% IT Managed Services
    30% IT Staff Augmentation
    30% Web Development

    Focus Areas

    30% Help desk
    30% Security
    20% Managed Hosting Services +2
    10% Governance & Compliance Assessments
    10% IT Budgeting

    Cusack Technology is an IT managed services company founded in 2021. The small team offers IT managed services and IT staff augmentation.

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  • MNS Group Logotype

    5.0 2 reviews
    $10,000+
    $200 - $300 / hr
    50 - 249
    Belcamp, MD

    Services provided

    25% IT Managed Services
    25% Cybersecurity
    23% IT Strategy Consulting +3
    20% Compliance Consulting
    5% Cloud Consulting & SI
    2% Other IT Consulting and SI

    Focus Areas

    25% Help desk
    40% Governance & Compliance Assessments
    15% Security +3
    10% Network
    5% Hardware
    5% Other IT managed services

    MNS Group is a provider of Managed IT Services, specializing in network support, security, and outsourced IT management. They have consistently received positive feedback for their professional, knowledgeable, and responsive technicians. In reviews, 100% of clients express satisfaction with their services and note no areas for improvement, demonstrating MNS Group's exceptional reputation in offering comprehensive IT support services.

    See all 2 projects

    Reviews mention Knowledgeable

    Clients consistently highlight MNS Group's knowledgeable team, emphasizing their expertise and professionalism. One client noted, "Toby runs a sophisticated operation. His team is approachable and knowledgeable; they’re receptive to all our ideas." Another client remarked on their technicians being "friendly, knowledgeable, professional and quick to help." Overall, sentiment regarding MNS Group's knowledge is overwhelmingly positive, indicating a strong fit for complex IT and cybersecurity needs.
    • Managed Security and IT Consulting for Community Bank
      5.0 Dec 10, 2018

      Toby runs a sophisticated operation. His team is approachable and knowledgeable; they’re receptive to all our ideas. I can’t say enough good things about this company.

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    • Network and Security Services for Franchisees
      5.0 Dec 7, 2018

      The technicians at MNS Group are always friendly, knowledgeable, professional and quick to help whenever we run into a computer, telephone or network issue.

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    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with MNS Group's cost-effectiveness and value for money. One client highlighted their annual investment of $232,000, noting that Toby prioritizes customer service over profit, actively seeking ways to save costs. Another client emphasized their appreciation for MNS Group's comprehensive support, stating they are 'extremely pleased' and found no areas for improvement. Overall, feedback reflects a strong sentiment of value derived from their services, with clients feeling well-supported and understood.
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    1 of 1 Baltimore-based review is 5 stars
    Unknown avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    Network and Security Services for Franchisees

    5.0 — MNS Group provided network support and security for a group of franchisees as part of a long-term engagement. They also helped install a new telephone system and assisted with Office 365 Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    4.8

    Schedule

    4.5

    Cost

    4.8

    Willing to Refer

    5.0

    Maryland clients commend MNS Group for their long-standing, versatile IT support, including cybersecurity, network management, and system migrations for banks and training firms. Their approachable, skilled team ensures seamless project execution and ongoing security enhancements, fostering trusted partnerships.
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  • Shield Consulting Solutions, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Columbia, MD

    Services provided

    20% IT Managed Services
    60% Custom Software Development
    20% Content Writing Services

    Focus Areas

    100% Help desk

    Custom software development company Shield Consulting Solutions, Inc. Is headquartered in Columbia, Maryland. Their services include Custom Software Development and IT managed services.

    Read more
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  • Dataprise Logotype

    4.8 31 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Rockville, MD

    Services provided

    50% IT Managed Services
    25% Cybersecurity
    15% Cloud Consulting & SI +1
    10% IT Strategy Consulting

    Focus Areas

    15% Help desk
    15% Disaster Recovery
    15% Governance & Compliance Assessments +4
    15% Managed Hosting Services
    15% Other IT managed services
    15% Security
    10% Software Evaluation

    Dataprise specializes in Managed IT Services, offering comprehensive IT support, cybersecurity, and network management. Reviewers consistently highlight their technical expertise, responsiveness, and alignment with company values. Approximately 85% of feedback is positive, noting their professionalism and ability to meet project deadlines, while a few mention the high cost of services.

    See all 31 projects

    Reviews mention Reliable

    Clients have consistently highlighted PEI's reliability, particularly their excellent project management and effective communication. One IT Director noted their satisfaction with PEI's service level and timely responses, stating, 'we have always gotten the work done, and I have full confidence in their team and expertise.' Overall, the sentiment reflects a strong trust in PEI's capabilities as a Managed Services Provider, with clients expressing a willingness to recommend them for IT projects.
    • Managed IT Services for Title Insurance Company
      5.0 Mar 13, 2025

      Overall we have been satisfied with everything PEI has done for us thus far. The only area of improvement that comes to mind is that, at times, I think the pace of getting some of the work done could have been a little more expedient. But this is being very nitpicky. Sometimes there are just things that come up which can slow things down or cause unforeseen issues. But at the end of the day, working with PEI, we have always gotten the work done, and I have full confidence in their team and expertise.

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    3 of 5 Help desk reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Help desk Experience

    PEI has received overwhelmingly positive feedback for their Help Desk services, with 90% of reviews highlighting their responsiveness and communication. Client comments emphasize their technical expertise and commitment to client needs, with 80% noting exceptional service during critical incidents. However, some reviewers suggested that certain complex issues could benefit from after-hours support. Overall, PEI is recognized for their strong culture fit, value for cost, and effective project management, making them a reliable partner in IT services.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) $200,000 to $999,999 (7) $50,000 to $199,999 (6) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praised the company's competitive pricing and value for money, highlighting that PEI's services fit their budgets while maintaining high-quality support. One client noted, 'Pricing fit our budget' and described PEI as providing 'good value for cost.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which align well with client needs and expectations.
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    View projects from:

    Denver, Colorado (3) Rockville, Maryland (2) Washington, District of Columbia (2) Chicago, Illinois (1) New York City, New York (1) Charlotte, North Carolina (1) Bartlett, Tennessee (1) La Vergne, Tennessee (1) Nashville, Tennessee (1) Houston, Texas (1) Catonsville, Maryland (1) Sterling Heights, Michigan (1) Olney, Maryland (1) Fremont, California (1) Baltimore, Maryland (1) Louisville, Colorado (1) Longmont, Colorado (1) Loveland, Colorado (1) Tacoma, Washington (1) Tysons, Virginia (1) Irvington, New York (1) Upper Marlboro, Maryland (1) Youngsville, North Carolina (1)
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  • OSIbeyond Logotype

    5.0 31 reviews
    $10,000+
    $100 - $149 / hr
    10 - 49
    Rockville, MD

    Services provided

    40% IT Managed Services
    30% Cybersecurity
    20% Compliance Consulting +1
    10% IT Strategy Consulting

    Focus Areas

    25% Help desk
    15% Hardware
    15% Managed Hosting Services +7
    10% Network
    10% Security
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% IT Budgeting
    5% Managed Software Application & Solutions
    5% Telecom

    OSIbeyond is a Managed IT Services provider excelling in IT Management, IT Support Services, and cybersecurity. With a flawless record of seamless transitions and high satisfaction, 100% of reviewers praise their professionalism, expertise, and responsive communication. Their services are lauded for reliability and efficiency, meeting deadlines consistently, and enhancing client IT infrastructure with proactive solutions.

    See all 31 projects

    Reviews mention Well-organized projects

    Clients have consistently praised OSIbeyond for their well-organized project management and responsiveness. One client highlighted their effective communication and quick ticket follow-ups, stating, 'Their responsiveness and timeliness have really helped our teams form an intimate relationship.' Additionally, the structured ticketing system has facilitated swift problem resolution, reinforcing the sentiment of professionalism and organization throughout their service engagement.
    • Managed IT & Security Services for Private Social Club
      5.0 Jul 10, 2020

      Their responsiveness and timeliness have really helped our teams form an intimate relationship. We appreciate their quick follow-ups on tickets that may take a while to address. They’re organized, professional, and have formed a trusting relationship with us.

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    • IT Services for Trade Association
      5.0 Feb 17, 2020

      They’ve been immaculate at scheduling.

      Read Full Review
    Read All Reviews

    Industry Experience

    OSIbeyond has demonstrated expertise across various industries, including financial services, manufacturing, and several non-profit sectors. Clients consistently highlight their strengths in IT infrastructure management, cybersecurity, and seamless transitions from previous vendors. Notably, their comprehensive support has led to improved operational efficiency and satisfaction in fields like advertising, healthcare, and education. The positive sentiment indicates that OSIbeyond is particularly well-suited for organizations seeking reliable IT solutions and proactive cybersecurity measures.

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    Select Industry to see insights

    Other Industry Manufacturing Engineering IT Services Consulting Healthcare Hospitality & leisure Nonprofit Agriculture Advertising & marketing
    20 of 21 Baltimore-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    IT & Cybersecurity Management for Aerospace Component Firm

    5.0 — An aerospace component manufacturing firm outsources their cybersecurity and IT needs to OSIbeyond. This involves maintaining their IT infrastructure and completely overhauling their cybersecurity Read more
    Read Similar Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.9

    Cost

    4.7

    Willing to Refer

    5.0

    Washington-area organizations commend OSIbeyond for delivering comprehensive IT services, including infrastructure setup, cloud migration, and security enhancements. Their responsive, knowledgeable team ensures smooth operations, timely support, and strategic guidance, making them a trusted partner for organizations seeking reliable, expert-managed IT solutions.
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  • Skanes Technology Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Columbia, MD

    Services provided

    50% IT Managed Services
    50% Other Application Development

    Focus Areas

    30% Help desk
    40% Managed Software Application & Solutions
    30% Other IT managed services

    Skanes Technology Group, an IT managed services and Other Application Development company, provide IT managed services and Other Application Development. They were founded in 2009.

    Read more
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  • DataLink Interactive, Inc. Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Millersville, MD

    Services provided

    35% IT Managed Services
    35% IT Strategy Consulting
    15% Business Consulting +1
    15% Cloud Consulting & SI

    Focus Areas

    35% Help desk
    35% Disaster Recovery
    30% Security

    DataLink Interactive, Inc. Is an IT strategy consulting company based in Millersville, Maryland. Founded in 1993, the team focuses on IT strategy consulting and IT managed services.

    Read more
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  • American Small Business Alliance, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ellicott City, MD

    Services provided

    20% IT Managed Services
    30% Customer Service Outsourcing
    20% Cybersecurity +2
    15% Back Office Outsourcing
    15% Call Center Services

    Focus Areas

    50% Help desk
    50% Security

    Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.

    Read more
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  • Flash Technology Group LLC. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Millersville, MD

    Services provided

    70% IT Managed Services
    30% Custom Software Development

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Hardware +2
    20% Managed Software Application & Solutions
    20% Network

    In Millersville, Maryland, Flash Technology Group LLC. Is an IT managed services company. They offer IT managed services and Custom Software Development and were launched in 2007.

    Read more
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  • Teltek Systems Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Westminster, MD

    Services provided

    75% IT Managed Services
    25% IT Strategy Consulting

    Focus Areas

    15% Help desk
    50% Telecom
    10% Hardware +3
    10% Managed Software Application & Solutions
    10% Network
    5% Managed Hosting Services

    Teltek Systems is an IT service provider specializing in technology integration, day-to-day IT support, and project management. They consistently receive positive feedback, with 100% of reviewers highlighting their efficient workflow, impressive communication skills, quick response times, and competitive pricing. Clients commend their seamless operations and proactive customer engagement, with no areas for improvement mentioned.

    See all 2 projects

    Reviews mention Easy to work with

    Teltek Systems has received overwhelmingly positive feedback regarding their ease of collaboration. Clients noted seamless workflows and effective communication, with one client stating, 'It was seamless. Smooth and easy.' Another highlighted their 'personable approach' and consistent follow-ups post-project, emphasizing their pleasant demeanor. Overall, clients express satisfaction with Teltek's responsiveness and professionalism, reinforcing their reputation as an easy partner to work with.
    • IT Consulting for Sporting Goods Company
      5.0 Jun 10, 2020

      What I will say is that we had little to no downtime. They worked around our schedule so we were able to continue to conduct business without missing a beat. In the process our entire technology platform was upgraded and allowed us to work faster moving forward.

      Read Full Review
    • IT Support for Wine Distributor
      5.0 Jun 4, 2020

      We appreciated the personable approach they took with our project. They are very pleasant to deal with, always polite and will reach out after the project has been completed to make sure that everything is working as planned. Annual visits from Chris (the owner) to have a face-to-face discussion definitely help to understand business better.

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    Industry Experience

    Teltek Systems has demonstrated strong expertise in the retail and distribution sectors, particularly with sporting goods and wine distribution. Feedback highlights their efficient project execution, effective communication, and minimal downtime during technology upgrades. Clients appreciate their quick response times and personable approach, indicating a high level of satisfaction. Overall sentiment is positive, showcasing Teltek's strengths in IT project management and support, making them a suitable provider for businesses in retail and logistics industries.

    Read All Reviews

    Select Industry to see insights

    Retail Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Teltek Systems is recognized for providing competitive pricing and value for money, as noted by clients who appreciated their favorable rates and seamless service. One client highlighted their selection of Teltek due to 'favorable prices' and another emphasized 'competitive rates' in their ongoing partnership. Overall, clients express satisfaction with the cost-effectiveness of their services, citing efficient project execution and minimal downtime, which reflect strong value in their IT solutions.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.8

    Willing to Refer

    5.0

    In Maryland, Teltek Systems is recognized for delivering prompt, effective IT solutions, including hardware updates and network improvements. Clients highlight their responsiveness, professionalism, and ability to manage complex projects smoothly, maintaining ongoing business operations with minimal disruption.
    Read Local Reviews
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  • Iron Flame Technologies, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    50% IT Managed Services
    15% Call Center Services
    15% Cybersecurity +2
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI

    Focus Areas

    25% Help desk
    25% Network
    25% Security +1
    25% Telecom

    Iron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.

    Read more
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  • Immediate System Resources, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    50% IT Managed Services
    25% Accounting
    25% Custom Software Development

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    25% Network +1
    25% Other IT managed services

    Established in 1995, Immediate System Resources, Inc. Is an IT managed services company. The team focuses on IT managed services and Custom Software Development.

    Read more
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  • Penacity, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Glen Burnie, MD

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    20% IT Strategy Consulting

    Focus Areas

    20% Help desk
    40% Security
    20% Disaster Recovery +1
    20% Network

    Penacity, LLC is an IT managed services company founded in 2016. The team specializes in IT managed services and Cybersecurity.

    Read more
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  • Tsource, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Catonsville, MD

    Services provided

    30% IT Managed Services
    20% IT Staff Augmentation
    20% IT Strategy Consulting +3
    10% Corporate Training & Coaching
    10% Custom Software Development
    10% Low/No Code Development

    Focus Areas

    30% Help desk
    40% Disaster Recovery
    30% Network

    Tsource, LLC is an IT managed services company. They are in Catonsville, Maryland. Their team provides IT managed services and IT strategy consulting.

    Read more
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  • Baltimore Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Cockeysville, MD

    Services provided

    40% IT Managed Services
    40% Cloud Consulting & SI
    20% IT Strategy Consulting

    Focus Areas

    20% Help desk
    80% Other IT managed services

    Baltimore Consulting, a cloud consulting & SI company, focuses on cloud consulting & SI and IT managed services. The agency is based in Cockeysville, Maryland.

    Read more
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  • NetQuest Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Towson, MD

    Services provided

    40% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +1
    20% IT Strategy Consulting

    Focus Areas

    25% Help desk
    25% Disaster Recovery
    25% Managed Hosting Services +1
    25% Security

    IT managed services company NetQuest was established in 1995. The small team specializes in IT managed services and IT strategy consulting.

    Read more
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  • Baltimore Computer Solutions LLC Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Parkville, MD

    Services provided

    40% IT Managed Services
    10% IT Strategy Consulting
    10% Pay Per Click +4
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    10% Web Design

    Focus Areas

    20% Help desk
    40% Disaster Recovery
    40% Security

    Baltimore Computer Solutions LLC is an IT managed services company. The firm is located in Parkville, Maryland. Their services include IT managed services and Social Media Marketing.

    Read more
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  • J29 Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Millersville, MD

    Services provided

    25% IT Managed Services
    25% AI Development
    25% BI & Big Data Consulting & SI +2
    20% Business Consulting
    5% HR Consulting

    Focus Areas

    30% Help desk
    40% Managed Software Application & Solutions
    30% Managed Hosting Services

    J29 Inc. Is a big data company. The small Millersville, Maryland-based team specializes in BI & big data consulting & SI and IT managed services. The firm was launched in 2017.

    Read more
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  • Reliant Management Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    50 - 249
    Bowie, MD

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    10% IT Strategy Consulting +4
    7% Unified Communications Consulting & SI
    5% Call Center Services
    5% Cloud Consulting & SI
    3% IT Staff Augmentation

    Focus Areas

    30% Help desk
    32% Security
    15% Disaster Recovery +3
    10% Network
    9% Managed Hosting Services
    4% Telecom

    Established in 2014, Reliant Management is an IT managed services company. The company specializes in IT managed services and Cybersecurity, and is midsize.

    Read more
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  • Communications Research & Technologies International Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    30% IT Managed Services
    30% IT Strategy Consulting
    20% Application Management & Support +1
    20% Cloud Consulting & SI

    Focus Areas

    20% Help desk
    40% Telecom
    20% Managed Hosting Services +1
    20% Managed Software Application & Solutions

    Communications Research & Technologies International is a small Baltimore, Maryland-based IT managed services company. The team focuses on IT managed services and IT strategy consulting.

    Read more
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  • netVigour Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Sparks Glencoe, MD

    Services provided

    40% IT Managed Services
    40% Cloud Consulting & SI
    20% Cybersecurity

    Focus Areas

    25% Help desk
    30% Managed Hosting Services
    25% Security +1
    20% Network

    NetVigour is a small Sparks Glencoe, Maryland-based cloud consulting & SI company. The team offers cloud consulting & SI and IT managed services.

    Read more
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  • Doceo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cockeysville, MD

    Services provided

    10% IT Managed Services
    10% Branding
    10% Business Consulting +8
    10% Cybersecurity
    10% IT Strategy Consulting
    10% Marketing Strategy
    10% Public Relations
    10% Social Media Marketing
    10% Unified Communications Consulting & SI
    5% Content Marketing
    5% Email Marketing

    Focus Areas

    20% Help desk
    30% Disaster Recovery
    20% Managed Hosting Services +2
    20% Security
    10% Network

    Based in York, Pennsylvania and Cockeysville, Maryland, Doceo is a branding company. They offer Branding and Public Relations and were founded in 2004.

    Read more

    Cockeysville, MD

    4 N Park Dr #12
    Cockeysville, MD 21030

    6 - 9

    888-757-6629

    See All Locations (2)
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  • Envision Consulting Logotype

    5.0 3 reviews
    $1,000+
    $150 - $199 / hr
    10 - 49
    Alexandria, VA

    Services provided

    25% IT Managed Services
    25% Cybersecurity
    25% IT Strategy Consulting +2
    15% Cloud Consulting & SI
    10% AI Consulting

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Disaster Recovery +7
    10% Governance & Compliance Assessments
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Software Evaluation

    Envision Consulting is a Managed IT Services provider specializing in IT management and support services. Reviews highlight their exceptional client commitment, seamless project execution, and ability to support growth with scalable IT solutions. Notably, 100% of reviewers commend their proactive approach to IT security and responsiveness, making them a preferred partner for businesses of all sizes.

    See all 3 projects

    Reviews mention Exceptional performance

    Clients consistently commend Envision Consulting for their exceptional performance, highlighting their genuine commitment to client needs and proactive IT management. One CEO noted their seamless transition from traditional systems to Microsoft Teams, emphasizing the team's detailed approach and responsiveness. The help desk was described as 'exceptional,' with quick and knowledgeable support. Additionally, the firm's ability to adapt and grow alongside clients was recognized as a unique strength, making them a trusted IT partner for businesses of all sizes.
    • Managed IT Services for Relocation Mgmt Consultant
      5.0 Mar 18, 2026

      Over the years, working with their team has given me a much deeper understanding of the critical role IT plays in a growing business. What sets Envision apart is their genuine commitment to their clients. They don’t just manage IT—they proactively look out for the overall health, security, and future of your company, ensuring systems are both protected and aligned with current best practices. One of the biggest transitions for our team was moving from a traditional shared drive to Microsoft Teams. It felt like a major shift at the time, but Envision guided us through the process seamlessly and, in doing so, helped us realize we were operating nearly a decade behind industry standards.

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    • Managed IT Services for Relocation Mgmt Consultant
      5.0 Mar 18, 2026

      Their help desk team is exceptional. They are responsive, knowledgeable, and always quick to step in when needed. Knowing that I can rely on an expert to jump in and resolve an issue allows me to stay focused on running my business. I trust Envision with my company because they treat it as if it were their own. I would confidently recommend them to any business—large or small—looking for a true IT partner.

      Read Full Review
    • Managed IT Services for Relocation Mgmt Consultant
      5.0 Mar 18, 2026

      I have worked with several project managers at Envision over the years, and each one has been exceptional in their own area of expertise. Beyond these individuals, their entire team of engineers and managers plays a pivotal role in delivering a consistently high level of service. It’s clear that Envision operates as a true team, with each member contributing to the overall success of their clients.

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    Industry Experience

    Envision Consulting has demonstrated notable expertise in the non-profit and management consulting industries, receiving positive feedback for their comprehensive IT support and strategic IT management. Clients commend their ability to enhance IT security and streamline operations, particularly during transitions to remote work and new technology platforms. Overall sentiment is highly favorable, with clients appreciating their responsive help desk and tailored solutions that adapt to organizational needs, making them a strong fit for both non-profits and growing businesses.

    Read All Reviews

    Select Industry to see insights

    Other industries

    More responsive than most other service providers

    Envision Consulting is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    2 of 2 Baltimore-based reviews are 5 stars
    2 Baltimore-based reviews for IT Managed Services in past 6 months
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Baltimore

    IT Managed Services project highlight

    IT Services for Development, Investment & Asset Mgmt Firm

    5.0 — Envision Consulting provides IT management services for a development, investment, and asset management firm. The team assists with the client's IT needs and collaborates on IT and security Read more
    Read Similar Reviews
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  • Tempo Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Columbia, MD

    Services provided

    10% IT Managed Services
    20% Cloud Consulting & SI
    20% Custom Software Development +3
    20% Cybersecurity
    20% IT Staff Augmentation
    10% Web Design

    Focus Areas

    30% Help desk
    30% Managed Software Application & Solutions
    20% Network +1
    20% Security

    Founded in 2013, Tempo Solutions is a custom software development firm. Their services include Custom Software Development and cloud consulting & SI.

    Read more
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  • Saxon Infotech Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Columbia, MD

    Services provided

    20% IT Managed Services
    20% Business Consulting
    20% Cybersecurity +2
    20% IT Staff Augmentation
    20% IT Strategy Consulting

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Managed Hosting Services +2
    20% Network
    20% Security

    Saxon Infotech Inc. Is a Columbia, Maryland-based IT managed services company. They offer IT managed services and Cybersecurity and were founded in 2006.

    Read more
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  • Airiam Logotype

    5.0 1 review
    $1,000+
    $150 - $199 / hr
    50 - 249
    Rockville, MD

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% Managed Hosting Services
    10% Network
    10% Other IT managed services
    10% Security
    10% Software Evaluation
    10% Vendor Procurement & Selection

    Airiam provides complete managed IT and cybersecurity services for organizations.

    Read more
    See all 1 projects

    Rockville, MD

    7520 Standish Place
    Rockville, MD 20855

    50 - 75

    (240) 252-1300

    See All Locations (5)
    View Profile
  • UnityPay Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Gaithersburg, MD

    Services provided

    20% IT Managed Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Mobile App Development
    20% Product Design

    Focus Areas

    100% Help desk

    UnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.

    Read more
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Rollover to see company insights or click a company below for more details.

1 Integris
2 Klik Solutions
3 Certified CIO
4 Kite Technology Group
5 NewPush
6 Remote IT Solutions

List of the Top 6 Baltimore Outsourced Help Desk Services

  1. Integris Logotype

    Integris

    $5,000+
    $150 - $199 / hr
    1,000 - 9,999
    Owings Mills, MD

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    70% IT Managed Services
    10% Help desk
    30% Other
    View Profile Visit Website
  2. Klik Solutions Logotype

    Klik Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Baltimore, MD

    Ability to deliver

    34.6/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    60% IT Managed Services
    15% Help desk
    40% Other
    View Profile Visit Website
  3. Certified CIO Logotype

    Certified CIO

    $5,000+
    $150 - $199 / hr
    10 - 49
    Towson, MD

    Ability to deliver

    31.1/40.0
    16.2/20 Reviews
    6.4/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% IT Managed Services
    20% Help desk
    50% Other
    View Profile Visit Website
  4. Kite Technology Group Logotype

    Kite Technology Group

    Undisclosed
    Undisclosed
    10 - 49
    Owings Mills, MD

    Ability to deliver

    23.5/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    45% IT Managed Services
    20% Help desk
    55% Other
    View Profile Visit Website
  5. NewPush Logotype

    NewPush

    $1,000+
    $100 - $149 / hr
    50 - 249
    Baltimore, MD

    Ability to deliver

    21.7/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    40% IT Managed Services
    10% Help desk
    60% Other
    View Profile Visit Website
  6. Remote IT Solutions Logotype

    Remote IT Solutions

    $1,000+
    $100 - $149 / hr
    2 - 9
    Baltimore, MD

    Ability to deliver

    18.3/40.0
    13/20 Reviews
    0.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% IT Managed Services
    25% Help desk
    60% Other
    View Profile Visit Website
  7. Insight Global Logotype

    Insight Global

    $5,000+
    Undisclosed
    1,000 - 9,999
    Baltimore, MD

    Ability to deliver

    13.4/40.0
    0/20 Reviews
    3.4/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% IT Managed Services
    20% Help desk
    90% Other
    View Profile Visit Website
  8. DP Solutions Logotype

    DP Solutions

    $1,000+
    $100 - $149 / hr
    50 - 249
    Baltimore, MD

    Ability to deliver

    8.6/40.0
    0/20 Reviews
    3/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    50% IT Managed Services
    35% Help desk
    50% Other
    View Profile Visit Website
  9. IntelliComp Technologies Logotype

    IntelliComp Technologies

    Undisclosed
    Undisclosed
    50 - 249
    Baltimore, MD

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    40% IT Managed Services
    25% Help desk
    60% Other
    View Profile Visit Website
  10. CISPOINT Logotype

    CISPOINT

    $5,000+
    $150 - $199 / hr
    10 - 49
    Columbia, MD

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    40% IT Managed Services
    40% Help desk
    60% Other
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  11. Data Networks Logotype

    Data Networks

    Undisclosed
    Undisclosed
    10 - 49
    Essex, MD

    Ability to deliver

    10.1/40.0
    0/20 Reviews
    3/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    20% IT Managed Services
    10% Help desk
    80% Other
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  12. Atruent Logotype

    Atruent

    Undisclosed
    Undisclosed
    10 - 49
    Millersville, MD

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    40% IT Managed Services
    30% Help desk
    60% Other
    View Profile Visit Website
  13. QBS IT Services Logotype

    QBS IT Services

    $1,000+
    $150 - $199 / hr
    10 - 49
    Parkville, MD

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% IT Managed Services
    10% Help desk
    50% Other
    View Profile Visit Website
  14. B/Net Systems Logotype

    B/Net Systems

    $1,000+
    $150 - $199 / hr
    2 - 9
    Annapolis, MD

    Ability to deliver

    33.7/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    40% IT Managed Services
    25% Help desk
    60% Other
    View Profile Visit Website
  15. BL Technical Services Logotype

    BL Technical Services

    Undisclosed
    $100 - $149 / hr
    10 - 49
    Glen Burnie, MD

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% IT Managed Services
    20% Help desk
    70% Other
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  16. Cusack Technology Logotype

    Cusack Technology

    $1,000+
    $50 - $99 / hr
    2 - 9
    Nottingham, MD

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% IT Managed Services
    30% Help desk
    60% Other
    View Profile Visit Website
  17. InfoPathways Logotype

    InfoPathways

    $1,000+
    $100 - $149 / hr
    10 - 49
    Westminster, MD

    Ability to deliver

    29.3/40.0
    16.4/20 Reviews
    5.6/10 Clients & Experience
    7.3/10 Market Presence

    Service focus

    40% IT Managed Services
    20% Help desk
    60% Other
    View Profile Visit Website
  18. MNS Group Logotype

    MNS Group

    $10,000+
    $200 - $300 / hr
    50 - 249
    Belcamp, MD

    Ability to deliver

    21.5/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% IT Managed Services
    25% Help desk
    75% Other
    View Profile Visit Website
  19. Shield Consulting Solutions, Inc. Logotype

    Shield Consulting Solutions, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Columbia, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% IT Managed Services
    100% Help desk
    80% Other
    View Profile Visit Website
  20. Dataprise Logotype

    Dataprise

    Undisclosed
    Undisclosed
    250 - 999
    Rockville, MD

    Ability to deliver

    37.3/40.0
    18/20 Reviews
    9.5/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    50% IT Managed Services
    15% Help desk
    50% Other
    View Profile Visit Website
  21. OSIbeyond Logotype

    OSIbeyond

    $10,000+
    $100 - $149 / hr
    10 - 49
    Rockville, MD

    Ability to deliver

    34.4/40.0
    16.4/20 Reviews
    9.3/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% IT Managed Services
    25% Help desk
    60% Other
    View Profile Visit Website

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