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Home Help Desk Support United States Maryland Baltimore

Top Help Desk Services in Baltimore

Ratings Updated: May 13, 2026
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5 Leaders 15 Contenders

260 Companies

Country: United States
State: Maryland
City: Baltimore

List of the Top Baltimore Outsourced Help Desk Services

  • Integris Logotype

    4.9 94 reviews
    Premier Verified
    $5,000+
    $150 - $199 / hr
    1,000 - 9,999
    Owings Mills, MD

    Services provided

    70% IT Managed Services
    10% AI Agents
    10% Cybersecurity +1
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    20% Security
    10% Disaster Recovery +6
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Telecom

    Integris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.

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  • B/Net Systems Logotype

    4.9 24 reviews
    Premier Verified
    $1,000+
    $150 - $199 / hr
    2 - 9
    Annapolis, MD

    Services provided

    40% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    20% Network +2
    20% Security
    10% IT Budgeting

    B/Net Systems is a company specializing in Managed IT Services, offering outsourced IT support and management solutions for various clients. With consistently positive feedback, 100% of reviews highlight their responsiveness and professional customer service. Clients appreciate their ability to tailor solutions to specific organizational needs and their proactive approach to managing IT issues.

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  • Sthenos Technologies Logotype

    5.0 43 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Rockville, MD

    Services provided

    15% IT Managed Services
    20% Custom Software Development
    20% E-Commerce Development +3
    15% Cloud Consulting & SI
    15% IT Staff Augmentation
    15% IT Strategy Consulting

    Focus Areas

    10% Help desk
    20% Disaster Recovery
    20% Managed Hosting Services +3
    20% Managed Software Application & Solutions
    15% Cloud Server Migration
    15% Other IT managed services

    Sthenos Technologies is an IT Managed Services provider offering outsourced IT support and management. According to reviews, 100% of feedback highlights their effective IT support services, resulting in reduced downtime and improved system performance. Clients commend their reliable communication and expertise in managed information technology, though some suggest more internal documentation for teams.

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  • SoftDoes Logotype

    4.9 14 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    50 - 249
    Bethesda, MD

    Services provided

    10% IT Managed Services
    10% AI Consulting
    10% AI Development +7
    10% Custom Software Development
    10% Enterprise App Modernization
    10% Generative AI
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Software Evaluation
    10% Website Maintenance

    SoftDoes is a versatile web development and software solutions company, excelling in creating custom websites, data systems, and automated tools for diverse industries. Across reviews, 100% of clients praise their responsiveness, solution-oriented approach, and commitment to understanding client needs. While some note minor project timeline extensions, all acknowledge SoftDoes' exceptional service and delivery, with a 0% negative feedback rate.

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  • Insight Global Logotype

    Not yet reviewed

    Verified
    $5,000+
    Undisclosed
    1,000 - 9,999
    Baltimore, MD

    Services provided

    10% IT Managed Services
    10% AI Development
    10% BI & Big Data Consulting & SI +7
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Executive Search
    10% Generative AI
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    20% Help desk
    20% Cloud Server Migration
    20% Hardware +2
    20% Managed Software Application & Solutions
    20% Network

    Insight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.

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  • InfoPathways Logotype

    5.0 1 review
    Verified
    $1,000+
    $100 - $149 / hr
    10 - 49
    Westminster, MD

    Services provided

    40% IT Managed Services
    20% IT Strategy Consulting
    15% Cybersecurity +3
    10% AI Consulting
    10% BI & Big Data Consulting & SI
    5% Cloud Consulting & SI

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Hardware +2
    20% Managed Hosting Services
    20% Managed Software Application & Solutions

    InfoPathways Inc. is a provider of Managed IT Services, specializing in IT Management and Support Services. The reviews highlight their efficiency in migrating systems to Microsoft 365 and retiring outdated infrastructure. Clients appreciate their adherence to project timelines and the strong professional relationships they foster, with no significant areas for improvement noted.

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  • designDATA Logotype

    5.0 16 reviews
    Verified
    $5,000+
    $100 - $149 / hr
    50 - 249
    Gaithersburg, MD

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    10% AI Consulting +2
    10% Cloud Consulting & SI
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% IT Budgeting
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security

    designDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.

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  • Cloudforce Logotype

    5.0 10 reviews
    Verified
    $10,000+
    Undisclosed
    50 - 249
    Oxon Hill, MD

    Services provided

    10% IT Managed Services
    25% Cloud Consulting & SI
    25% Generative AI +4
    10% BI & Big Data Consulting & SI
    10% Cybersecurity
    10% Enterprise App Modernization
    10% IT Strategy Consulting

    Focus Areas

    15% Help desk
    15% Disaster Recovery
    15% Managed Software Application & Solutions +4
    15% Network
    15% Other IT managed services
    15% Security
    10% Governance & Compliance Assessments

    Cloudforce is a prominent IT Managed Services provider, specializing in IT Management and Support Services. Clients commend their ability to assess and resolve complex IT challenges rapidly, with 100% of reviews highlighting successful outcomes like restored functionality and reduced cloud spending by 30-40%. Clients appreciate Cloudforce’s reliable project management and ongoing outsourced IT support, though they note that these services may come at a premium cost.

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  • SADOS MSP Inc. Logotype

    5.0 7 reviews
    Verified
    $5,000+
    $100 - $149 / hr
    50 - 249
    Frederick, MD

    Services provided

    100% IT Managed Services

    Focus Areas

    20% Help desk
    15% Network
    15% Security +6
    10% Disaster Recovery
    10% Hardware
    10% Other IT managed services
    10% Telecom
    5% Managed Hosting Services
    5% Managed Software Application & Solutions

    SADOS MSP Inc. is a provider of Managed IT Services, excelling in IT Support Services and Outsourced IT Management. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their responsiveness, professionalism, and commitment to customer satisfaction. Clients consistently praise their proactive communication and ability to meet project deadlines, demonstrating their expertise in Managed Information Technology.

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  • The 20 MSP Logotype

    4.9 4 reviews
    Verified
    $1,000+
    $200 - $300 / hr
    250 - 999
    Newark, DE

    Services provided

    60% IT Managed Services
    10% Cloud Consulting & SI
    10% Cybersecurity +2
    10% IT Strategy Consulting
    10% Unified Communications Consulting & SI

    Focus Areas

    50% Help desk
    10% Hardware
    10% Security +5
    10% Telecom
    5% Disaster Recovery
    5% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Network

    Mid-Atlantic Computer Solutions is a Managed IT Services provider specializing in Outsourced IT Support and Managed Information Technology. With a 100% positive feedback rate, clients commend their exceptional responsiveness and personalized service, often highlighting the leadership of the owner, Will. Approximately 85% of reviewers emphasize their proactive approach and ability to prioritize tasks, making them a reliable partner for businesses.

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  • Klik Solutions Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Baltimore, MD

    Services provided

    60% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity

    Focus Areas

    15% Help desk
    15% Disaster Recovery
    15% Hardware +4
    15% Managed Hosting Services
    15% Other IT managed services
    15% Security
    10% IT Budgeting

    Klik Solutions is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. Feedback from their clients highlights a commitment to flexibility, excellent service delivery, and robust project management. Notably, 100% of reviewers acknowledge their positive experience, praising their technical expertise and alignment with clients' values and goals.

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  • Certified CIO Logotype

    4.8 5 reviews
    $5,000+
    $150 - $199 / hr
    10 - 49
    Towson, MD

    Services provided

    50% IT Managed Services
    15% Cybersecurity
    10% Cloud Consulting & SI +3
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    5% Business Consulting

    Focus Areas

    20% Help desk
    10% Disaster Recovery
    10% Hardware +6
    10% IT Budgeting
    10% Managed Hosting Services
    10% Network
    10% Other IT managed services
    10% Security
    10% Telecom

    Certified CIO is an IT Management company specializing in Managed IT Services, Outsourced IT Support, and IT Security compliance. Reviewers consistently praise their technical expertise, responsiveness, and ability to meet deadlines, with 100% positive feedback on their project management and problem-solving capabilities. Notably, 75% of reviewers highlight their exceptional responsiveness and commitment to client success.

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  • Kite Technology Group Logotype

    5.0 4 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Owings Mills, MD

    Services provided

    45% IT Managed Services
    25% Cybersecurity
    20% IT Strategy Consulting +1
    10% IT Staff Augmentation

    Focus Areas

    20% Help desk
    15% Managed Hosting Services
    15% Security +10
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% Hardware
    5% IT Budgeting
    5% Managed Software Application & Solutions
    5% Network
    5% Other IT managed services
    5% Software Evaluation
    5% Telecom
    5% Vendor Procurement & Selection

    Kite Technology Group is a provider of Managed IT Services, specializing in outsourced IT support and management for insurance agencies. Their reviews reflect a high level of client satisfaction, with 100% of reviewers praising their proactive project management and technical expertise. Notably, clients commend their ability to seamlessly integrate complex systems and their responsive support, leading to improved efficiency and morale.

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  • NewPush Logotype

    5.0 1 review
    $1,000+
    $100 - $149 / hr
    50 - 249
    Baltimore, MD

    Services provided

    40% IT Managed Services
    60% Cybersecurity

    Focus Areas

    10% Help desk
    45% Managed Hosting Services
    25% Governance & Compliance Assessments +2
    10% Disaster Recovery
    10% Managed Software Application & Solutions

    NewPush is a Managed IT Services provider specializing in hosting, cybersecurity, and IT management solutions. They are lauded for their responsive service and proactive problem-solving, with 100% of reviewers highlighting their reliability and customer-oriented approach. All clients reported successful outcomes, with no areas for improvement noted.

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  • Remote IT Solutions Logotype

    4.0 1 review
    $1,000+
    $100 - $149 / hr
    2 - 9
    Baltimore, MD

    Services provided

    40% IT Managed Services
    20% Custom Software Development
    10% Call Center Services +3
    10% Cloud Consulting & SI
    10% Cybersecurity
    10% IT Strategy Consulting

    Focus Areas

    25% Help desk
    10% Disaster Recovery
    10% Managed Hosting Services +8
    10% Network
    10% Security
    10% Telecom
    5% Governance & Compliance Assessments
    5% Hardware
    5% IT Budgeting
    5% Managed Software Application & Solutions
    5% Software Evaluation

    Remote IT Solutions is a company specializing in Managed IT Services, offering comprehensive IT management and support. With a focus on setting up and maintaining IT infrastructure, 100% of reviewers commend their professional assistance and effective issue resolution. Additionally, their seamless remote and in-house communication is frequently highlighted as a significant strength.

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  • DP Solutions Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    50 - 249
    Baltimore, MD

    Services provided

    50% IT Managed Services
    20% Cloud Consulting & SI
    10% Cybersecurity +2
    10% IT Strategy Consulting
    10% Other IT Consulting and SI

    Focus Areas

    35% Help desk
    10% Disaster Recovery
    10% Hardware +5
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    5% Other IT managed services

    DP Solutions is an IT managed services company. Based in Columbia, Maryland and Baltimore, Maryland, their team focuses on IT managed services and cloud consulting & SI.

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  • IntelliComp Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Baltimore, MD

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    20% IT Strategy Consulting

    Focus Areas

    25% Help desk
    50% Other IT managed services
    25% Security

    IntelliComp Technologies, a Cybersecurity company, was founded in 1996. They offers Cybersecurity and IT managed services.

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  • CISPOINT Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Columbia, MD

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    20% Compliance Consulting

    Focus Areas

    40% Help desk
    25% Governance & Compliance Assessments
    15% Hardware +2
    10% Network
    10% Security

    CISPOINT, a small IT managed services company, is located in Columbia, Maryland. The team provides IT managed services and Cybersecurity.

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  • Data Networks Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Essex, MD

    Services provided

    20% IT Managed Services
    25% IT Strategy Consulting
    20% Cloud Consulting & SI +3
    20% Cybersecurity
    10% Unified Communications Consulting & SI
    5% Other IT Consulting and SI

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Disaster Recovery +10
    10% Governance & Compliance Assessments
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    5% Hardware
    5% IT Budgeting
    5% Managed Hosting Services
    5% Software Evaluation
    5% Telecom
    5% Vendor Procurement & Selection

    IT strategy consulting company Data Networks provides IT strategy consulting and cloud consulting & SI. They were launched in 1983.

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  • Atruent Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Millersville, MD

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    10% Cloud Consulting & SI +1
    10% Unified Communications Consulting & SI

    Focus Areas

    30% Help desk
    30% Governance & Compliance Assessments
    20% Network +1
    20% Security

    Atruent, a Cybersecurity company, was launched in 2009. The team offers Cybersecurity and IT managed services and is in Millersville, Maryland.

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  • QBS IT Services Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Parkville, MD

    Services provided

    50% IT Managed Services
    20% Business Consulting
    10% Cybersecurity +2
    10% E-Commerce Development
    10% Web Development

    Focus Areas

    10% Help desk
    25% Security
    15% Other IT managed services +5
    10% Disaster Recovery
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network

    IT managed services company QBS IT Services was established in 2001. Located in Parkville, Maryland, the team specializes in IT managed services and Business Consulting.

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  • BL Technical Services Logotype

    Not yet reviewed

    Undisclosed
    $100 - $149 / hr
    10 - 49
    Glen Burnie, MD

    Services provided

    30% IT Managed Services
    25% Cybersecurity
    20% IT Strategy Consulting +2
    15% Corporate Training & Coaching
    10% IT Staff Augmentation

    Focus Areas

    20% Help desk
    15% Managed Software Application & Solutions
    15% Network +6
    10% Disaster Recovery
    10% Hardware
    10% IT Budgeting
    10% Security
    5% Cloud Server Migration
    5% Other IT managed services

    BL Technical Services is an IT managed services company. The team is based in Glen Burnie, Maryland, and their services include IT managed services and Cybersecurity.

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  • Cusack Technology Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Nottingham, MD

    Services provided

    40% IT Managed Services
    30% IT Staff Augmentation
    30% Web Development

    Focus Areas

    30% Help desk
    30% Security
    20% Managed Hosting Services +2
    10% Governance & Compliance Assessments
    10% IT Budgeting

    Cusack Technology is an IT managed services company founded in 2021. The small team offers IT managed services and IT staff augmentation.

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  • MNS Group Logotype

    5.0 2 reviews
    $10,000+
    $200 - $300 / hr
    50 - 249
    Belcamp, MD

    Services provided

    25% IT Managed Services
    25% Cybersecurity
    23% IT Strategy Consulting +3
    20% Compliance Consulting
    5% Cloud Consulting & SI
    2% Other IT Consulting and SI

    Focus Areas

    25% Help desk
    40% Governance & Compliance Assessments
    15% Security +3
    10% Network
    5% Hardware
    5% Other IT managed services

    MNS Group is a provider of Managed IT Services, specializing in network support, security, and outsourced IT management. They have consistently received positive feedback for their professional, knowledgeable, and responsive technicians. In reviews, 100% of clients express satisfaction with their services and note no areas for improvement, demonstrating MNS Group's exceptional reputation in offering comprehensive IT support services.

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  • Shield Consulting Solutions, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Columbia, MD

    Services provided

    20% IT Managed Services
    60% Custom Software Development
    20% Content Writing Services

    Focus Areas

    100% Help desk

    Custom software development company Shield Consulting Solutions, Inc. Is headquartered in Columbia, Maryland. Their services include Custom Software Development and IT managed services.

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  • Dataprise Logotype

    4.8 31 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Rockville, MD

    Services provided

    50% IT Managed Services
    25% Cybersecurity
    15% Cloud Consulting & SI +1
    10% IT Strategy Consulting

    Focus Areas

    15% Help desk
    15% Disaster Recovery
    15% Governance & Compliance Assessments +4
    15% Managed Hosting Services
    15% Other IT managed services
    15% Security
    10% Software Evaluation

    Dataprise specializes in Managed IT Services, offering comprehensive IT support, cybersecurity, and network management. Reviewers consistently highlight their technical expertise, responsiveness, and alignment with company values. Approximately 85% of feedback is positive, noting their professionalism and ability to meet project deadlines, while a few mention the high cost of services.

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  • OSIbeyond Logotype

    5.0 31 reviews
    $10,000+
    $100 - $149 / hr
    10 - 49
    Rockville, MD

    Services provided

    40% IT Managed Services
    30% Cybersecurity
    20% Compliance Consulting +1
    10% IT Strategy Consulting

    Focus Areas

    25% Help desk
    15% Hardware
    15% Managed Hosting Services +7
    10% Network
    10% Security
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% IT Budgeting
    5% Managed Software Application & Solutions
    5% Telecom

    OSIbeyond is a Managed IT Services provider excelling in IT Management, IT Support Services, and cybersecurity. With a flawless record of seamless transitions and high satisfaction, 100% of reviewers praise their professionalism, expertise, and responsive communication. Their services are lauded for reliability and efficiency, meeting deadlines consistently, and enhancing client IT infrastructure with proactive solutions.

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  • Skanes Technology Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Columbia, MD

    Services provided

    50% IT Managed Services
    50% Other Application Development

    Focus Areas

    30% Help desk
    40% Managed Software Application & Solutions
    30% Other IT managed services

    Skanes Technology Group, an IT managed services and Other Application Development company, provide IT managed services and Other Application Development. They were founded in 2009.

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  • DataLink Interactive, Inc. Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Millersville, MD

    Services provided

    35% IT Managed Services
    35% IT Strategy Consulting
    15% Business Consulting +1
    15% Cloud Consulting & SI

    Focus Areas

    35% Help desk
    35% Disaster Recovery
    30% Security

    DataLink Interactive, Inc. Is an IT strategy consulting company based in Millersville, Maryland. Founded in 1993, the team focuses on IT strategy consulting and IT managed services.

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  • American Small Business Alliance, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ellicott City, MD

    Services provided

    20% IT Managed Services
    30% Customer Service Outsourcing
    20% Cybersecurity +2
    15% Back Office Outsourcing
    15% Call Center Services

    Focus Areas

    50% Help desk
    50% Security

    Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.

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  • Flash Technology Group LLC. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Millersville, MD

    Services provided

    70% IT Managed Services
    30% Custom Software Development

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Hardware +2
    20% Managed Software Application & Solutions
    20% Network

    In Millersville, Maryland, Flash Technology Group LLC. Is an IT managed services company. They offer IT managed services and Custom Software Development and were launched in 2007.

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  • Teltek Systems Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Westminster, MD

    Services provided

    75% IT Managed Services
    25% IT Strategy Consulting

    Focus Areas

    15% Help desk
    50% Telecom
    10% Hardware +3
    10% Managed Software Application & Solutions
    10% Network
    5% Managed Hosting Services

    Teltek Systems is an IT service provider specializing in technology integration, day-to-day IT support, and project management. They consistently receive positive feedback, with 100% of reviewers highlighting their efficient workflow, impressive communication skills, quick response times, and competitive pricing. Clients commend their seamless operations and proactive customer engagement, with no areas for improvement mentioned.

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  • Iron Flame Technologies, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    50% IT Managed Services
    15% Call Center Services
    15% Cybersecurity +2
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI

    Focus Areas

    25% Help desk
    25% Network
    25% Security +1
    25% Telecom

    Iron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.

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  • Immediate System Resources, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    50% IT Managed Services
    25% Accounting
    25% Custom Software Development

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    25% Network +1
    25% Other IT managed services

    Established in 1995, Immediate System Resources, Inc. Is an IT managed services company. The team focuses on IT managed services and Custom Software Development.

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  • Penacity, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Glen Burnie, MD

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    20% IT Strategy Consulting

    Focus Areas

    20% Help desk
    40% Security
    20% Disaster Recovery +1
    20% Network

    Penacity, LLC is an IT managed services company founded in 2016. The team specializes in IT managed services and Cybersecurity.

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  • Tsource, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Catonsville, MD

    Services provided

    30% IT Managed Services
    20% IT Staff Augmentation
    20% IT Strategy Consulting +3
    10% Corporate Training & Coaching
    10% Custom Software Development
    10% Low/No Code Development

    Focus Areas

    30% Help desk
    40% Disaster Recovery
    30% Network

    Tsource, LLC is an IT managed services company. They are in Catonsville, Maryland. Their team provides IT managed services and IT strategy consulting.

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  • Baltimore Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Cockeysville, MD

    Services provided

    40% IT Managed Services
    40% Cloud Consulting & SI
    20% IT Strategy Consulting

    Focus Areas

    20% Help desk
    80% Other IT managed services

    Baltimore Consulting, a cloud consulting & SI company, focuses on cloud consulting & SI and IT managed services. The agency is based in Cockeysville, Maryland.

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  • NetQuest Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Towson, MD

    Services provided

    40% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +1
    20% IT Strategy Consulting

    Focus Areas

    25% Help desk
    25% Disaster Recovery
    25% Managed Hosting Services +1
    25% Security

    IT managed services company NetQuest was established in 1995. The small team specializes in IT managed services and IT strategy consulting.

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  • Baltimore Computer Solutions LLC Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Parkville, MD

    Services provided

    40% IT Managed Services
    10% IT Strategy Consulting
    10% Pay Per Click +4
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    10% Web Design

    Focus Areas

    20% Help desk
    40% Disaster Recovery
    40% Security

    Baltimore Computer Solutions LLC is an IT managed services company. The firm is located in Parkville, Maryland. Their services include IT managed services and Social Media Marketing.

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  • J29 Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Millersville, MD

    Services provided

    25% IT Managed Services
    25% AI Development
    25% BI & Big Data Consulting & SI +2
    20% Business Consulting
    5% HR Consulting

    Focus Areas

    30% Help desk
    40% Managed Software Application & Solutions
    30% Managed Hosting Services

    J29 Inc. Is a big data company. The small Millersville, Maryland-based team specializes in BI & big data consulting & SI and IT managed services. The firm was launched in 2017.

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  • Reliant Management Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    50 - 249
    Bowie, MD

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    10% IT Strategy Consulting +4
    7% Unified Communications Consulting & SI
    5% Call Center Services
    5% Cloud Consulting & SI
    3% IT Staff Augmentation

    Focus Areas

    30% Help desk
    32% Security
    15% Disaster Recovery +3
    10% Network
    9% Managed Hosting Services
    4% Telecom

    Established in 2014, Reliant Management is an IT managed services company. The company specializes in IT managed services and Cybersecurity, and is midsize.

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  • Communications Research & Technologies International Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    30% IT Managed Services
    30% IT Strategy Consulting
    20% Application Management & Support +1
    20% Cloud Consulting & SI

    Focus Areas

    20% Help desk
    40% Telecom
    20% Managed Hosting Services +1
    20% Managed Software Application & Solutions

    Communications Research & Technologies International is a small Baltimore, Maryland-based IT managed services company. The team focuses on IT managed services and IT strategy consulting.

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  • netVigour Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Sparks Glencoe, MD

    Services provided

    40% IT Managed Services
    40% Cloud Consulting & SI
    20% Cybersecurity

    Focus Areas

    25% Help desk
    30% Managed Hosting Services
    25% Security +1
    20% Network

    NetVigour is a small Sparks Glencoe, Maryland-based cloud consulting & SI company. The team offers cloud consulting & SI and IT managed services.

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  • Doceo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cockeysville, MD

    Services provided

    10% IT Managed Services
    10% Branding
    10% Business Consulting +8
    10% Cybersecurity
    10% IT Strategy Consulting
    10% Marketing Strategy
    10% Public Relations
    10% Social Media Marketing
    10% Unified Communications Consulting & SI
    5% Content Marketing
    5% Email Marketing

    Focus Areas

    20% Help desk
    30% Disaster Recovery
    20% Managed Hosting Services +2
    20% Security
    10% Network

    Based in York, Pennsylvania and Cockeysville, Maryland, Doceo is a branding company. They offer Branding and Public Relations and were founded in 2004.

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  • Envision Consulting Logotype

    5.0 3 reviews
    $1,000+
    $150 - $199 / hr
    10 - 49
    Alexandria, VA

    Services provided

    25% IT Managed Services
    25% Cybersecurity
    25% IT Strategy Consulting +2
    15% Cloud Consulting & SI
    10% AI Consulting

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Disaster Recovery +7
    10% Governance & Compliance Assessments
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Software Evaluation

    Envision Consulting is a Managed IT Services provider specializing in IT management and support services. Reviews highlight their exceptional client commitment, seamless project execution, and ability to support growth with scalable IT solutions. Notably, 100% of reviewers commend their proactive approach to IT security and responsiveness, making them a preferred partner for businesses of all sizes.

    See all 3 projects
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  • Tempo Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Columbia, MD

    Services provided

    10% IT Managed Services
    20% Cloud Consulting & SI
    20% Custom Software Development +3
    20% Cybersecurity
    20% IT Staff Augmentation
    10% Web Design

    Focus Areas

    30% Help desk
    30% Managed Software Application & Solutions
    20% Network +1
    20% Security

    Founded in 2013, Tempo Solutions is a custom software development firm. Their services include Custom Software Development and cloud consulting & SI.

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  • Saxon Infotech Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Columbia, MD

    Services provided

    20% IT Managed Services
    20% Business Consulting
    20% Cybersecurity +2
    20% IT Staff Augmentation
    20% IT Strategy Consulting

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Managed Hosting Services +2
    20% Network
    20% Security

    Saxon Infotech Inc. Is a Columbia, Maryland-based IT managed services company. They offer IT managed services and Cybersecurity and were founded in 2006.

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  • Airiam Logotype

    5.0 1 review
    $1,000+
    $150 - $199 / hr
    50 - 249
    Rockville, MD

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% Managed Hosting Services
    10% Network
    10% Other IT managed services
    10% Security
    10% Software Evaluation
    10% Vendor Procurement & Selection

    Airiam provides complete managed IT and cybersecurity services for organizations.

    Read more
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  • UnityPay Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Gaithersburg, MD

    Services provided

    20% IT Managed Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Mobile App Development
    20% Product Design

    Focus Areas

    100% Help desk

    UnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.

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  • Nayatel Global Logotype

    5.0 2 reviews
    $5,000+
    $25 - $49 / hr
    250 - 999
    Reston, VA

    Services provided

    20% IT Managed Services
    40% AI Agents
    25% Cybersecurity +1
    15% BI & Big Data Consulting & SI

    Focus Areas

    15% Help desk
    35% Network
    20% Security +3
    15% Telecom
    10% Managed Hosting Services
    5% Disaster Recovery

    Nayatel Global is a provider of Managed IT Services with expertise in AI and automation, offering solutions such as chatbot systems and IT support services. Reviews highlight their professional project management and technical expertise, with a 100% positive feedback rate, emphasizing their smooth communication and timely delivery of market-ready solutions.

    See all 2 projects
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Integris
2 Klik Solutions
3 Certified CIO
4 Kite Technology Group
5 NewPush

List of the Top 5 Baltimore Outsourced Help Desk Services

  1. Integris Logotype

    Integris

    $5,000+
    $150 - $199 / hr
    1,000 - 9,999
    Owings Mills, MD

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    70% IT Managed Services
    10% Help desk
    30% Other
    View Profile Visit Website
  2. Klik Solutions Logotype

    Klik Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Baltimore, MD

    Ability to deliver

    34.6/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    60% IT Managed Services
    15% Help desk
    40% Other
    View Profile Visit Website
  3. Certified CIO Logotype

    Certified CIO

    $5,000+
    $150 - $199 / hr
    10 - 49
    Towson, MD

    Ability to deliver

    31.1/40.0
    16.2/20 Reviews
    6.4/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% IT Managed Services
    20% Help desk
    50% Other
    View Profile Visit Website
  4. Kite Technology Group Logotype

    Kite Technology Group

    Undisclosed
    Undisclosed
    10 - 49
    Owings Mills, MD

    Ability to deliver

    23.5/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    45% IT Managed Services
    20% Help desk
    55% Other
    View Profile Visit Website
  5. NewPush Logotype

    NewPush

    $1,000+
    $100 - $149 / hr
    50 - 249
    Baltimore, MD

    Ability to deliver

    21.7/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    40% IT Managed Services
    10% Help desk
    60% Other
    View Profile Visit Website
  6. Insight Global Logotype

    Insight Global

    $5,000+
    Undisclosed
    1,000 - 9,999
    Baltimore, MD

    Ability to deliver

    20/40.0
    0/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% IT Managed Services
    20% Help desk
    90% Other
    View Profile Visit Website
  7. Remote IT Solutions Logotype

    Remote IT Solutions

    $1,000+
    $100 - $149 / hr
    2 - 9
    Baltimore, MD

    Ability to deliver

    18.3/40.0
    13/20 Reviews
    0.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% IT Managed Services
    25% Help desk
    60% Other
    View Profile Visit Website
  8. DP Solutions Logotype

    DP Solutions

    $1,000+
    $100 - $149 / hr
    50 - 249
    Baltimore, MD

    Ability to deliver

    8.6/40.0
    0/20 Reviews
    3/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    50% IT Managed Services
    35% Help desk
    50% Other
    View Profile Visit Website
  9. IntelliComp Technologies Logotype

    IntelliComp Technologies

    Undisclosed
    Undisclosed
    50 - 249
    Baltimore, MD

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    40% IT Managed Services
    25% Help desk
    60% Other
    View Profile Visit Website
  10. CISPOINT Logotype

    CISPOINT

    $5,000+
    $150 - $199 / hr
    10 - 49
    Columbia, MD

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    40% IT Managed Services
    40% Help desk
    60% Other
    View Profile Visit Website
  11. Data Networks Logotype

    Data Networks

    Undisclosed
    Undisclosed
    10 - 49
    Essex, MD

    Ability to deliver

    10.1/40.0
    0/20 Reviews
    3/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    20% IT Managed Services
    10% Help desk
    80% Other
    View Profile Visit Website
  12. Atruent Logotype

    Atruent

    Undisclosed
    Undisclosed
    10 - 49
    Millersville, MD

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    40% IT Managed Services
    30% Help desk
    60% Other
    View Profile Visit Website
  13. QBS IT Services Logotype

    QBS IT Services

    $1,000+
    $150 - $199 / hr
    10 - 49
    Parkville, MD

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% IT Managed Services
    10% Help desk
    50% Other
    View Profile Visit Website
  14. B/Net Systems Logotype

    B/Net Systems

    $1,000+
    $150 - $199 / hr
    2 - 9
    Annapolis, MD

    Ability to deliver

    33.7/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    40% IT Managed Services
    25% Help desk
    60% Other
    View Profile Visit Website
  15. BL Technical Services Logotype

    BL Technical Services

    Undisclosed
    $100 - $149 / hr
    10 - 49
    Glen Burnie, MD

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% IT Managed Services
    20% Help desk
    70% Other
    View Profile Visit Website
  16. Cusack Technology Logotype

    Cusack Technology

    $1,000+
    $50 - $99 / hr
    2 - 9
    Nottingham, MD

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% IT Managed Services
    30% Help desk
    60% Other
    View Profile Visit Website
  17. InfoPathways Logotype

    InfoPathways

    $1,000+
    $100 - $149 / hr
    10 - 49
    Westminster, MD

    Ability to deliver

    29.3/40.0
    16.4/20 Reviews
    5.6/10 Clients & Experience
    7.3/10 Market Presence

    Service focus

    40% IT Managed Services
    20% Help desk
    60% Other
    View Profile Visit Website
  18. MNS Group Logotype

    MNS Group

    $10,000+
    $200 - $300 / hr
    50 - 249
    Belcamp, MD

    Ability to deliver

    21.5/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% IT Managed Services
    25% Help desk
    75% Other
    View Profile Visit Website
  19. Shield Consulting Solutions, Inc. Logotype

    Shield Consulting Solutions, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Columbia, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% IT Managed Services
    100% Help desk
    80% Other
    View Profile Visit Website
  20. Dataprise Logotype

    Dataprise

    Undisclosed
    Undisclosed
    250 - 999
    Rockville, MD

    Ability to deliver

    37.3/40.0
    18/20 Reviews
    9.5/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    50% IT Managed Services
    15% Help desk
    50% Other
    View Profile Visit Website

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