Top Help Desk Services in Baltimore
262 Companies
List of the Top Baltimore Outsourced Help Desk Services
Sponsored
-
Integris
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$5,000+$150 - $199 / hr250 - 999Owings Mills, MDServices provided
75% IT Managed Services10% Cybersecurity10% IT Strategy Consulting +15% Cloud Consulting & SIFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% TelecomSee all 93 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
14 of 18 Help desk reviews are 5 stars4 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Integris has garnered overwhelmingly positive feedback for its help desk services, with over 90% of clients highlighting their responsiveness and expertise. Reviewers consistently praise their quick ticket response times, flexibility, and strong communication, contributing to enhanced IT infrastructure management. Notably, 85% of clients reported significant improvements in operational efficiency and reduced downtime. While some suggested a need for faster specific ticket responses, overall sentiments indicate that Integris is a reliable partner in IT management, with many clients expressing long-term satisfaction and trust.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.Was this helpful?
See All Locations (28)Owings Mills, MD
10451 Mill Run Circle, Suite 950
Owings Mills, MD 2111716 - 20
(888) 330-8808
Was this helpful?
Review Rating from Clients
4.6/5.0
Quality
4.6
Schedule
4.7
Cost
4.2
Willing to Refer
4.7
Maryland-based reviewers highlight Integris's extensive IT support, including cybersecurity, hardware management, and cloud services, with a focus on responsiveness and trust. They praise the team's ability to handle complex projects, maintain strong communication, and deliver cost-effective solutions for small to large organizations.Read Local ReviewsWas this helpful?
-
$1,000+$150 - $199 / hr2 - 9Annapolis, MD
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
25% Help desk25% Managed Hosting Services20% Network +220% Security10% IT BudgetingSee all 24 projectsB/Net Systems is a company specializing in Managed IT Services, offering outsourced IT support and management solutions for various clients. With consistently positive feedback, 100% of reviews highlight their responsiveness and professional customer service. Clients appreciate their ability to tailor solutions to specific organizational needs and their proactive approach to managing IT issues.
Reviews mention Exceeds expectations
B/Net Systems has consistently exceeded client expectations, particularly in reliability and responsiveness. A client noted their impressive ability to maintain a stable IT environment while providing timely solutions and support. The effective communication and collaboration established between teams further contributed to a positive experience, allowing the client to focus on core business activities without concerns about IT management.-
Managed IT Services for ICT Sector Consulting Business
5.0 Jul 15, 2022We have found their reliability and speediness in response to be impressive. They have consistently exceeded our expectations.
Read Full Review
Was this helpful?
2 of 2 Help desk reviews are 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
B/Net Systems has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients highlight the provider's professionalism, responsiveness, and expertise in IT support, especially in project management and help desk ticket resolution. Key themes include effective communication, timely delivery, and a strong alignment with client needs. Notably, both clients noted that no improvements were needed, underscoring B/Net's reliability as a partner.
Read Most Recent ReviewWas this helpful?
More responsive than most other service providers
Get in TouchB/Net Systems is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
4.9
Maryland-based clients praise B/Net Systems for their extensive IT support, including compliance, cybersecurity, and software solutions. They highlight the team's deep expertise, proactive approach, and reliable project management, ensuring seamless operations for government and commercial clients across Maryland.Read Local ReviewsWas this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Rockville, MD
Services provided
15% IT Managed Services20% Custom Software Development20% E-Commerce Development +315% Cloud Consulting & SI15% IT Staff Augmentation15% IT Strategy ConsultingFocus Areas
10% Help desk20% Disaster Recovery20% Managed Hosting Services +320% Managed Software Application & Solutions15% Cloud Server Migration15% Other IT managed servicesSee all 43 projectsSthenos Technologies is an IT Managed Services provider offering outsourced IT support and management. According to reviews, 100% of feedback highlights their effective IT support services, resulting in reduced downtime and improved system performance. Clients commend their reliable communication and expertise in managed information technology, though some suggest more internal documentation for teams.
23 of 23 reviews are 5 stars1 new review for IT Managed Services services$50,000 – $199,999 avg. project costRead 23 Recent ReviewsReviewed 23 times in the past 6 months
In recent reviews, Sthenos Technologies has been praised for their exceptional technical expertise and proactive communication. Clients highlighted their ability to seamlessly integrate into existing teams and deliver high-quality solutions on time. Specific feedback noted significant improvements in system performance, user experience, and overall project management. One client emphasized their developers' creativity and dedication, while another appreciated their responsiveness and transparency during project execution. Overall, sentiment is highly positive, with many clients expressing satisfaction with the results and the partnership.Was this helpful?
Industry Experience
Sthenos Technologies demonstrates significant expertise across various industries including education, energy, healthcare, and software development. Clients praise their ability to seamlessly integrate into teams, provide high-quality custom software solutions, and deliver projects on time. Overall sentiment reflects strong satisfaction, particularly within sectors requiring robust IT solutions and tailored software, making them a suitable partner for businesses seeking development support in these areas.
Read All ReviewsSelect Industry to see insights
Retail Software Other industries Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Sthenos Technologies for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within clients' budgets while delivering high-quality work and reliable results. For instance, one client noted, 'Pricing fit our budget' and emphasized the 'good value for cost' they received. Overall sentiment indicates strong satisfaction with cost-effectiveness, with several clients expressing that Sthenos Technologies exceeded their expectations without compromising on quality.Was this helpful?
View projects from:
Was this helpful?
-
$10,000+$50 - $99 / hr50 - 249Bethesda, MD
Services provided
10% IT Managed Services10% AI Consulting10% AI Development +710% Custom Software Development10% Enterprise App Modernization10% Generative AI10% Mobile App Development10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
10% Help desk10% Cloud Server Migration10% Governance & Compliance Assessments +710% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Software Evaluation10% Website MaintenanceSee all 12 projectsSoftDoes is a versatile web development and software solutions company, excelling in creating custom websites, data systems, and automated tools for diverse industries. Across reviews, 100% of clients praise their responsiveness, solution-oriented approach, and commitment to understanding client needs. While some note minor project timeline extensions, all acknowledge SoftDoes' exceptional service and delivery, with a 0% negative feedback rate.
Industry Experience
SoftDoes has successfully served various industries, including non-profit, real estate, healthcare, eCommerce, dental, and energy. Clients consistently praised their expertise in creating user-friendly websites and automated systems, enhancing operational efficiency. In non-profit and healthcare sectors, they improved engagement and compliance processes. In real estate and eCommerce, they facilitated data management and streamlined customer interactions. Overall, feedback highlights their responsiveness, project management skills, and ability to tailor solutions, making them a strong candidate for clients across these diverse sectors.
Read All ReviewsSelect Industry to see insights
eCommerce Other industries Information technology Education Healthcare Real estate Non-profit Dental Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that SoftDoes offers competitive pricing that aligns with their budgets while delivering high value. For instance, one client highlighted that the pricing fit their budget and provided great value for the cost. Another client stated they experienced significant business growth since partnering with SoftDoes, attributing this to the fair pricing and exceptional service. Overall, the sentiment regarding cost and value for money is overwhelmingly positive, with multiple clients expressing satisfaction with their investment.Was this helpful?
More responsive than most other service providers
Get in TouchSoftDoes is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
$1,000+$25 - $49 / hr50 - 249Frederick, MD
Services provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecurityFocus Areas
40% Help desk20% Network20% Security +210% Disaster Recovery10% HardwareSee all 12 projectsCorporate Technologies is a comprehensive IT Managed Services Provider specializing in IT management, support, and cybersecurity. Across multiple reviews, 100% of clients commend their responsiveness, proactive solutions, and efficiency in managing IT infrastructure, with many highlighting their quick resolution times and effective communication. They are consistently praised for their knowledgeable and supportive team, effectively handling clients' diverse IT needs.
Reviews mention Professional
Clients consistently highlight the professionalism exhibited by Corporate Technologies, noting that team members make them feel valued and prioritized. One client, the Vice President of Advantage Mechanical-Refrigeration, Inc., specifically praised the professionalism of staff members, emphasizing their quick response times and effective communication. While there were minor concerns regarding Tier 1 technical support and after-hours communication, overall sentiment remains positive, suggesting a strong alignment with client expectations.-
Cybersecurity & Managed IT Services for HVAC & Plumbing Co
5.0 Sep 2, 2025I was impressed by their professionalism. Whether it was Skylynn, Robbie, Joel, or a tech who helped onsite, they all have a way of making us feel like their only customer.
Read Full Review
Was this helpful?
3 of 7 reviews are 5 stars7 new reviews for IT Managed Services servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews of Corporate Technologies reflect a strong overall sentiment, highlighting their responsiveness, expertise, and commitment to client success. Clients appreciate their effective IT support, with specific praise for quick resolution of issues and proactive monitoring. For instance, a client noted their impressive ability to manage complex technical projects, ensuring timely delivery and clear communication. Overall, Corporate Technologies is recognized as a reliable partner in enhancing operational efficiency, with no significant areas for improvement mentioned.Was this helpful?
More responsive than most other service providers
Get in TouchCorporate Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (18)Frederick, MD
7340 Executive Way
Frederick, MD 217042 - 5
3016825100
Was this helpful?
-
-
$1,000+Undisclosed1,000 - 9,999Baltimore, MD
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +710% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Help desk20% Cloud Server Migration20% Hardware +220% Managed Software Application & Solutions20% NetworkInsight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)Baltimore, MD
100 East Pratt Street, Suite 2530
Baltimore, MD 2120276 - 100
8554864057
Was this helpful?
-
$1,000+$100 - $149 / hr10 - 49Westminster, MD
Services provided
40% IT Managed Services20% IT Strategy Consulting15% Cybersecurity +310% AI Consulting10% BI & Big Data Consulting & SI5% Cloud Consulting & SIFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Managed Hosting Services20% Managed Software Application & SolutionsSee all 1 projectsInfoPathways Inc. is a provider of Managed IT Services, specializing in IT Management and Support Services. The reviews highlight their efficiency in migrating systems to Microsoft 365 and retiring outdated infrastructure. Clients appreciate their adherence to project timelines and the strong professional relationships they foster, with no significant areas for improvement noted.
Industry Experience
InfoPathways Inc. has demonstrated expertise in the non-profit sector, particularly with volunteer organizations. They have effectively assisted clients in migrating to Microsoft 365, reducing server dependencies, and transitioning phone systems, resulting in timely project completions and high customer satisfaction. Feedback highlights their strong project management and value for cost, making them a suitable partner for non-profits seeking IT solutions.
Read All ReviewsSelect Industry to see insights
Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend InfoPathways Inc. for providing good value for cost, with one review specifically highlighting that their pricing fit within budget constraints. The company’s ability to deliver projects on schedule further enhances their perceived value. Overall sentiment reflects satisfaction with the balance of quality and affordability, indicating that clients feel they received a worthwhile return on their investment.Was this helpful?
1 of 1 Baltimore-based review is 5 starsLess than $10,000 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
IT Services for Volunteer Fire Department
5.0 — InfoPathways Inc. has provided IT support for a volunteer fire department. They've retired the phone systems and physical servers, set up a Microsoft 365 account, and migrated from Gmail to Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients in Westminster commend InfoPathways Inc. for their comprehensive IT services, including cloud migration, server retirement, and phone system upgrades. Their responsive project management and personalized approach ensure timely delivery of complex solutions for small and volunteer organizations.Read Local ReviewsWas this helpful?
-
$5,000+$100 - $149 / hr50 - 249Gaithersburg, MD
Services provided
50% IT Managed Services20% Cybersecurity10% AI Consulting +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% SecuritySee all 16 projectsdesignDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.
Reviews mention Efficient
Clients frequently commend designDATA for their efficiency in managing IT operations and resolving issues promptly. One client noted, 'There is an immediate response to issues and resolve them efficiently,' showcasing their ability to enhance staff confidence and productivity. Overall, the sentiment reflects a strong appreciation for designDATA's effective communication and project management, with clients expressing peace of mind and satisfaction in their collaborative efforts.-
Managed IT Services for Trade Association
5.0 Nov 8, 2021The meeting and communication cadence we have established works. We are having the right conversations about the right things at the correct times. I hear a lot from peers about IT projects that start and don’t finish or go as planned. When we decide to implement new technology, designDATA gets it done and done right. Our staff truly trusts and relies upon IT now. The team has a great relationship with our designDATA team. designDATA has come to know us as individuals, as well as our business needs and workflows. There is an immediate response to issues and resolve them efficiently. The quality of the productivity and security training they provide is also top-notch.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.Was this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
4.8
Willing to Refer
5.0
Washington, D.C. organizations value designDATA's tailored IT support, from hardware leasing to strategic planning. Reviewers highlight their quick response, knowledgeable staff, and dedication to building long-term partnerships, enabling nonprofits and associations to operate securely and efficiently in a rapidly evolving tech landscape.Read Local ReviewsWas this helpful?
-
-
$10,000+Undisclosed50 - 249Oxon Hill, MD
Services provided
10% IT Managed Services25% Cloud Consulting & SI25% Generative AI +410% BI & Big Data Consulting & SI10% Cybersecurity10% Enterprise App Modernization10% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Managed Software Application & Solutions +415% Network15% Other IT managed services15% Security10% Governance & Compliance AssessmentsSee all 10 projectsCloudforce is a prominent IT Managed Services provider, specializing in IT Management and Support Services. Clients commend their ability to assess and resolve complex IT challenges rapidly, with 100% of reviews highlighting successful outcomes like restored functionality and reduced cloud spending by 30-40%. Clients appreciate Cloudforce’s reliable project management and ongoing outsourced IT support, though they note that these services may come at a premium cost.
Reviews mention Proactive
Clients express a highly positive sentiment regarding Cloudforce's proactive approach. They appreciate the team's efforts in understanding organizational goals and aligning technology solutions accordingly. Specific feedback highlights Cloudforce's initiative in developing a technology roadmap and facilitating strategic IT planning. The partnership is characterized by effective communication, with regular updates and quarterly business reviews that address concerns proactively. Clients commend the team's dedication and genuine effort, noting that Cloudforce feels like an integral part of their internal team.-
IT, Cloud & Cybersecurity Services for Insurance Company
5.0 Aug 15, 2022They always provide clear justification and proactively update us when they need to push out a deadline or budget. However, that hasn’t been a common occurrence, and they’ve always addressed those instances ahead of time. Since implementing the business quarterly reviews, they’ve put themselves in a better position to proactively address all of our concerns, and we’re delighted with the partnership.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Cloudforce for delivering high-quality services that align with their budgets, often noting that the pricing is competitive and offers excellent value for money. For instance, a CIO from UCLA Anderson mentioned that their project was completed under budget, while an IT Project Manager from George Mason University highlighted that Cloudforce's pricing fit their budget. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of deliverables.Was this helpful?
View projects from:
Was this helpful?
2 of 2 Baltimore-based reviews are 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
IT Services for Full-Service Mechanical Company
5.0 — Cloudforce provided IT services for a full-service mechanical company. After learning the client's objectives, they addressed a current issue with Azure AD Connect. Read moreWas this helpful?
-
-
$5,000+$100 - $149 / hr50 - 249Frederick, MD
Services provided
100% IT Managed ServicesFocus Areas
20% Help desk15% Network15% Security +610% Disaster Recovery10% Hardware10% Other IT managed services10% Telecom5% Managed Hosting Services5% Managed Software Application & SolutionsSee all 7 projectsSADOS MSP Inc. is a provider of Managed IT Services, excelling in IT Support Services and Outsourced IT Management. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their responsiveness, professionalism, and commitment to customer satisfaction. Clients consistently praise their proactive communication and ability to meet project deadlines, demonstrating their expertise in Managed Information Technology.
Reviews mention Puts the customer first
SADOS MSP Inc. has received overwhelmingly positive feedback for prioritizing customer needs, with one client highlighting their immediate response to an IT crisis by traveling from another state. The client emphasized SADOS's accessibility, noting they were available even during late hours, and appreciated their genuine care for the business. This commitment to customer service was underscored by the client's recommendation, stating that SADOS stands out for their willingness to act promptly without hesitation.-
IT Managed Services for Web Design Agency
5.0 Oct 5, 2018They're incredibly accessible and responsive to our needs. I've even called them late in the evening and they picked up the phone. They genuinely care about my business. All the other vendors I spoke to only offered to set up an appointment and wanted to discuss pricing right away. SADOS was the only company willing to do what needed to be done right away without hesitation.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend SADOS MSP Inc. for providing exceptional value for money, highlighting their competitive pricing and comprehensive service offerings. One client noted they spent under $5,000 with impressive results, while another spent $50,000 but felt the services were worth every dollar due to excellent support and quick response times. Overall sentiment reflects satisfaction with cost-effectiveness and quality, with no significant complaints regarding pricing.Was this helpful?
$50 Good entry level package with great protection $100 Most common package for most businesses. $125 Enterprise packages for most featuresView PackagesManaged IT Services - Desktop Packages
Help Desk Tier 1 Support On-site and Tier 2 Support Emergency Afterhours Support Maintenance Desktop Reports & Maintenance File & Folder Permission Changes Password Administration Software Installation and Removal Desktop Optimization and Management Virus and Malware Removal Client Antivirus Software Management Microsoft Critical UpdatesWas this helpful?
3 of 3 Baltimore-based reviews are 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
Access Control & Video Surveillance for Consulting Company
5.0 — SADOS provided security services for a consulting company moving to a new office. They secured the firm's gateway server and procured hardware to install electronic door access and video Read moreWas this helpful?
-
-
$1,000+$200 - $300 / hr250 - 999Newark, DE
Services provided
60% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +210% IT Strategy Consulting10% Unified Communications Consulting & SIFocus Areas
50% Help desk10% Hardware10% Security +510% Telecom5% Disaster Recovery5% Managed Hosting Services5% Managed Software Application & Solutions5% NetworkSee all 4 projectsMid-Atlantic Computer Solutions is a Managed IT Services provider specializing in Outsourced IT Support and Managed Information Technology. With a 100% positive feedback rate, clients commend their exceptional responsiveness and personalized service, often highlighting the leadership of the owner, Will. Approximately 85% of reviewers emphasize their proactive approach and ability to prioritize tasks, making them a reliable partner for businesses.
Reviews mention Results-oriented
Clients express a strong sentiment regarding Mid-Atlantic Computer Solutions' results-oriented approach, highlighting their effective problem-solving and task prioritization. One client noted, "Mid-Atlantic Computer Solutions always gets the job done and knows how to prioritize tasks," emphasizing their commitment to ensuring operational continuity. Additionally, the responsiveness of the team, particularly William, is frequently praised, with clients appreciating their ability to address issues promptly and efficiently, reinforcing the company’s reputation for delivering satisfactory outcomes.-
Managed IT Services for Strategic Communication Services Co
5.0 Apr 15, 2024Mid-Atlantic Computer Solutions always gets the job done and knows how to prioritize tasks. Their first priority is always ensuring our staff is able to work on their computers. When I have an issue that doesn't allow me to work correctly, I flag it to the team to prioritize it, and they immediately address it.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Mid-Atlantic Computer Solutions' pricing and value for money. They note a significant reduction in costs compared to previous providers, with one client highlighting a new phone system that lowered expenses. Feedback emphasizes the team's proactive approach in suggesting cost-saving measures and addressing client needs promptly. Overall, clients appreciate the balance of quality service and affordability, indicating that the company's responsiveness and expertise justify their investment.Was this helpful?
More responsive than most other service providers
Get in TouchThe 20 MSP is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View PackagesYour Managed IT Department
Designed for businesses that want Managed IT Services equivalent to a full internal IT department without the cost, complexity, or overhead of hiring in-house. We deliver proactive IT support, strategic guidance, cybersecurity, cloud management, and day-to-day IT operations so your team stays focused on growth.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Baltimore, MD
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% CybersecurityFocus Areas
15% Help desk15% Disaster Recovery15% Hardware +415% Managed Hosting Services15% Other IT managed services15% Security10% IT BudgetingSee all 5 projectsKlik Solutions is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. Feedback from their clients highlights a commitment to flexibility, excellent service delivery, and robust project management. Notably, 100% of reviewers acknowledge their positive experience, praising their technical expertise and alignment with clients' values and goals.
Reviews mention Timely
Overall, Klik Solutions has received positive feedback regarding their timeliness in project delivery. Clients highlighted their adherence to deadlines, with one stating they 'always exert best efforts to ensure that the deliverables are provided as scheduled.' Another client praised their 'quick communications' and 'record time' project completion. Additionally, the COO of Premium Care USA noted their effective project management, emphasizing clear communication and prompt responses to any delays. This consistent feedback underscores a strong sentiment of reliability in timely service delivery.-
Mobile App Dev for Pharmaceutical Supply Company
5.0 Jul 18, 2024Timely delivery of the App and meeting the exact functionality requirements. KLIK assigned a Project Manager, an Analyst, and a developer to the project. All did a great job organizing the requirements and delivering what was promised.
Read Full Review -
Cloud Consulting & SI for IT Company
5.0 Jul 17, 2024Response time is fast. They delivered project in record time.
Read Full Review -
Cyberscurity & IT Managed Services for Healthcare Company
5.0 Feb 7, 2024Klik Solutions adheres to the project plan and meets all deadlines effectively. They always exert best efforts to ensure that the deliverables are provided as scheduled. If delays occur, Klik Solutions communicates these delays clearly and promptly provides a revised timeline.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Klik Solutions for their exceptional value and cost-effectiveness. One client noted that their pricing fits within budget while providing 'excellent value for the work performed.' Another highlighted that Klik Solutions is 'committed to our success' and has continuously delivered 'excellent value and service' over five years. Overall, the sentiment reflects a strong alignment of cost and quality, making Klik Solutions a reliable choice for businesses seeking effective IT solutions.Was this helpful?
View projects from:
Was this helpful?
1 of 1 Baltimore-based review is 5 starsUnknown avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
IT Managed & Cybersecurity Services for Dairy Company
5.0 — Klik Solutions has provided managed IT and cybersecurity services for a dairy company. The team has also assisted the client with data analytics and app development and supplied them with on-site Read moreWas this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Towson, MD
Services provided
50% IT Managed Services15% Cybersecurity10% Cloud Consulting & SI +310% IT Staff Augmentation10% IT Strategy Consulting5% Business ConsultingFocus Areas
20% Help desk10% Disaster Recovery10% Hardware +610% IT Budgeting10% Managed Hosting Services10% Network10% Other IT managed services10% Security10% TelecomSee all 5 projectsCertified CIO is an IT Management company specializing in Managed IT Services, Outsourced IT Support, and IT Security compliance. Reviewers consistently praise their technical expertise, responsiveness, and ability to meet deadlines, with 100% positive feedback on their project management and problem-solving capabilities. Notably, 75% of reviewers highlight their exceptional responsiveness and commitment to client success.
Reviews mention High-quality work
Clients consistently highlight Certified CIO's high-quality work, particularly in crisis management. One client praised their swift action during a ransomware attack, noting the effective plan developed to restore operations quickly. They emphasized the company's genuine care for client success and the cost-effective recommendations provided. Overall, feedback reflects a strong sentiment towards Certified CIO’s professionalism, responsiveness, and the impressive outcomes achieved, including enhanced server capacity and reduced IT issues.-
Managed IT Services for Multi-Company Corporation
5.0 Sep 9, 2021Since that initial crisis, CCio has replaced the loaner server with modern equipment, increasing our capacity and security. Our servers are now backed up onsite and in the cloud. Before contracting with them, we had daily IT issues. Now it seems like we only contact them to add equipment and set up new staff as we continue to grow.
Read Full Review
Was this helpful?
$2,010 Up to 10 employees $5,250 ~25 employees $21,000 ~100 Employees and co-mgmt of internal IT staffView PackagesCertified CIO Managed Services
Certified CIO Managed Services are on-demand Helpdesk, advanced IT tools, and decades of expertise all rolled into one. We offer great value for your dollar when compared to internal IT hires and competitor MSPs. Not too much, not too little: We have the "just right" levels of security, hardware, and software for your business or organization.Was this helpful?
See All Locations (2)Towson, MD
28 East Susquehanna Avenue
Towson, MD 212862 - 5
4432830666
Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
4.8
Cost
4.7
Willing to Refer
4.8
Edgewood clients praise Certified CIO for their close geographic proximity, cost-effective IT security, and compliance solutions for heavy utility construction. They deliver timely, reliable project management and a collaborative approach, ensuring continuous growth and digital compliance in complex IT environments.Read Local ReviewsWas this helpful?
-
-
UndisclosedUndisclosed10 - 49Owings Mills, MD
Services provided
45% IT Managed Services25% Cybersecurity20% IT Strategy Consulting +110% IT Staff AugmentationFocus Areas
20% Help desk15% Managed Hosting Services15% Security +105% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% Network5% Other IT managed services5% Software Evaluation5% Telecom5% Vendor Procurement & SelectionSee all 4 projectsKite Technology Group is a provider of Managed IT Services, specializing in outsourced IT support and management for insurance agencies. Their reviews reflect a high level of client satisfaction, with 100% of reviewers praising their proactive project management and technical expertise. Notably, clients commend their ability to seamlessly integrate complex systems and their responsive support, leading to improved efficiency and morale.
Reviews mention Efficient
Kite Technology Group is consistently praised for their efficiency in managing IT services. Clients have noted their prompt responsiveness to time-sensitive needs and effective project management using an email-based tool for service ticket tracking. One client highlighted the regular provision of detailed reports on service metrics, reflecting a high level of trust and satisfaction. Overall, the sentiment regarding their efficiency is overwhelmingly positive, with no identified areas for improvement.-
Managed IT Services for Full-Service Insurance Company
5.0 Oct 18, 2022We trust Kite Technology Group. Their team is responsive to our needs and understands that we’re in a time-sensitive industry and do their best to respond to us promptly and efficiently.
Read Full Review
Was this helpful?
View projects from:
Was this helpful?
1 of 1 Baltimore-based review is 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Insurance Agency
5.0 — An insurance agency hired Kite Technology Group to transition their data and systems to a cloud-based environment. Kite Technology Group also installed a new firewall and switches to upgrade office Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
In York, Pennsylvania, clients commend Kite Technology Group for comprehensive IT solutions, from infrastructure upgrades to Microsoft Teams integration. Their proactive communication, reliable project execution, and dedicated support have fostered strong, trusted relationships over many years.Read Local ReviewsWas this helpful?
-
-
$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Services provided
40% IT Managed Services60% CybersecurityFocus Areas
10% Help desk45% Managed Hosting Services25% Governance & Compliance Assessments +210% Disaster Recovery10% Managed Software Application & SolutionsSee all 1 projectsNewPush is a Managed IT Services provider specializing in hosting, cybersecurity, and IT management solutions. They are lauded for their responsive service and proactive problem-solving, with 100% of reviewers highlighting their reliability and customer-oriented approach. All clients reported successful outcomes, with no areas for improvement noted.
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$1,000,000 – $9,999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & IT-Managed Services for Transit Agency
5.0 — NewPush provides IT-managed services for a transit agency. The team offers web hosting, managed PCI DSS compliance services, and cybersecurity support using Cloudflare and Crowdstrike. Read moreWas this helpful?
Industry Experience
NewPush has demonstrated expertise in the transportation industry, particularly with transit agencies, by providing robust hosting solutions and cybersecurity services. Clients commend their responsiveness, proactive problem-solving, and alignment with company values. The overall sentiment is highly positive, with notable strengths in PCI compliance and web application protection. Potential clients in the transportation sector seeking reliable, secure technology solutions may find NewPush to be a suitable partner.
Read All ReviewsSelect Industry to see insights
TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with NewPush's pricing and overall value for money, noting it fits within their budget while providing excellent service. One client highlighted the company's good value for cost and high ratings as key reasons for selection. The sentiment reflects a strong appreciation for the responsiveness and proactive approach, with no reported areas for improvement regarding cost-effectiveness.Was this helpful?
-
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Services provided
40% IT Managed Services20% Custom Software Development10% Call Center Services +310% Cloud Consulting & SI10% Cybersecurity10% IT Strategy ConsultingFocus Areas
25% Help desk10% Disaster Recovery10% Managed Hosting Services +810% Network10% Security10% Telecom5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% Software EvaluationSee all 1 projectsRemote IT Solutions is a company specializing in Managed IT Services, offering comprehensive IT management and support. With a focus on setting up and maintaining IT infrastructure, 100% of reviewers commend their professional assistance and effective issue resolution. Additionally, their seamless remote and in-house communication is frequently highlighted as a significant strength.
Industry Experience
Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
Read All ReviewsSelect Industry to see insights
ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.Was this helpful?
Less than $10,000 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Sportswear Retailer
4.0 — Remote IT Solutions is providing ongoing IT services for a sportswear retailer. Their responsibilities include setting up and maintaining the client's IT infrastructure and providing tech support. Read moreWas this helpful?
-
$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Services provided
50% IT Managed Services20% Cloud Consulting & SI10% Cybersecurity +210% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
35% Help desk10% Disaster Recovery10% Hardware +510% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security5% Other IT managed servicesDP Solutions is an IT managed services company. Based in Columbia, Maryland and Baltimore, Maryland, their team focuses on IT managed services and cloud consulting & SI.
Read moreSee All Locations (3)Baltimore, MD
100 International Drive, 23rd Floor
Baltimore, MD 212022 - 5
443-853-9699
Was this helpful?
-
UndisclosedUndisclosed50 - 249Baltimore, MD
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingFocus Areas
25% Help desk50% Other IT managed services25% SecurityIntelliComp Technologies, a Cybersecurity company, was founded in 1996. They offers Cybersecurity and IT managed services.
Read more -
$5,000+$150 - $199 / hr10 - 49Columbia, MD
Services provided
40% IT Managed Services40% Cybersecurity20% Compliance ConsultingFocus Areas
40% Help desk25% Governance & Compliance Assessments15% Hardware +210% Network10% SecurityCISPOINT, a small IT managed services company, is located in Columbia, Maryland. The team provides IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed10 - 49Essex, MD
Services provided
20% IT Managed Services25% IT Strategy Consulting20% Cloud Consulting & SI +320% Cybersecurity10% Unified Communications Consulting & SI5% Other IT Consulting and SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +1010% Governance & Compliance Assessments10% Managed Software Application & Solutions10% Network10% Security5% Hardware5% IT Budgeting5% Managed Hosting Services5% Software Evaluation5% Telecom5% Vendor Procurement & SelectionIT strategy consulting company Data Networks provides IT strategy consulting and cloud consulting & SI. They were launched in 1983.
Read moreSee All Locations (2)Essex, MD
8839 Kelso Drive
Essex, MD 212212 - 5
Was this helpful?
-
UndisclosedUndisclosed10 - 49Millersville, MD
Services provided
40% IT Managed Services40% Cybersecurity10% Cloud Consulting & SI +110% Unified Communications Consulting & SIFocus Areas
30% Help desk30% Governance & Compliance Assessments20% Network +120% SecurityAtruent, a Cybersecurity company, was launched in 2009. The team offers Cybersecurity and IT managed services and is in Millersville, Maryland.
Read more -
$1,000+$150 - $199 / hr10 - 49Parkville, MD
Services provided
50% IT Managed Services20% Business Consulting10% Cybersecurity +210% E-Commerce Development10% Web DevelopmentFocus Areas
10% Help desk25% Security15% Other IT managed services +510% Disaster Recovery10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% NetworkIT managed services company QBS IT Services was established in 2001. Located in Parkville, Maryland, the team specializes in IT managed services and Business Consulting.
Read more -
Undisclosed$100 - $149 / hr10 - 49Glen Burnie, MD
Services provided
30% IT Managed Services25% Cybersecurity20% IT Strategy Consulting +215% Corporate Training & Coaching10% IT Staff AugmentationFocus Areas
20% Help desk15% Managed Software Application & Solutions15% Network +610% Disaster Recovery10% Hardware10% IT Budgeting10% Security5% Cloud Server Migration5% Other IT managed servicesBL Technical Services is an IT managed services company. The team is based in Glen Burnie, Maryland, and their services include IT managed services and Cybersecurity.
Read more -
$1,000+$50 - $99 / hr2 - 9Nottingham, MD
Services provided
40% IT Managed Services30% IT Staff Augmentation30% Web DevelopmentFocus Areas
30% Help desk30% Security20% Managed Hosting Services +210% Governance & Compliance Assessments10% IT BudgetingCusack Technology is an IT managed services company founded in 2021. The small team offers IT managed services and IT staff augmentation.
Read more -
$10,000+$200 - $300 / hr50 - 249Belcamp, MD
Services provided
25% IT Managed Services25% Cybersecurity23% IT Strategy Consulting +320% Compliance Consulting5% Cloud Consulting & SI2% Other IT Consulting and SIFocus Areas
25% Help desk40% Governance & Compliance Assessments15% Security +310% Network5% Hardware5% Other IT managed servicesSee all 2 projectsMNS Group is a provider of Managed IT Services, specializing in network support, security, and outsourced IT management. They have consistently received positive feedback for their professional, knowledgeable, and responsive technicians. In reviews, 100% of clients express satisfaction with their services and note no areas for improvement, demonstrating MNS Group's exceptional reputation in offering comprehensive IT support services.
Reviews mention Receptive
The sentiment regarding MNS Group's receptiveness is overwhelmingly positive. Clients appreciate the team's approachability and willingness to consider their ideas, as noted by a Hartford Bank VP who stated, "They’re receptive to all our ideas." The long-standing partnership and proactive communication further reflect MNS Group's commitment to customer service, with no areas for improvement identified, highlighting their effectiveness in addressing client needs.-
Managed Security and IT Consulting for Community Bank
5.0 Dec 10, 2018Toby runs a sophisticated operation. His team is approachable and knowledgeable; they’re receptive to all our ideas. I can’t say enough good things about this company.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MNS Group's cost-effectiveness and value for money. One client highlighted their annual investment of $232,000, noting that Toby prioritizes customer service over profit, actively seeking ways to save costs. Another client emphasized their appreciation for MNS Group's comprehensive support, stating they are 'extremely pleased' and found no areas for improvement. Overall, feedback reflects a strong sentiment of value derived from their services, with clients feeling well-supported and understood.Was this helpful?
1 of 1 Baltimore-based review is 5 starsUnknown avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
Network and Security Services for Franchisees
5.0 — MNS Group provided network support and security for a group of franchisees as part of a long-term engagement. They also helped install a new telephone system and assisted with Office 365 Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
4.5
Cost
4.8
Willing to Refer
5.0
Reviewers in Maryland highlight MNS Group’s expertise in managed IT, security, and network migration for banks and training organizations. They deliver seamless support, strategic cybersecurity, and system upgrades, with a focus on proactive management and excellent customer service, maintaining long-term, trusted partnerships.Read Local ReviewsWas this helpful?
-
-
UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
20% IT Managed Services60% Custom Software Development20% Content Writing ServicesFocus Areas
100% Help deskCustom software development company Shield Consulting Solutions, Inc. Is headquartered in Columbia, Maryland. Their services include Custom Software Development and IT managed services.
Read more -
UndisclosedUndisclosed250 - 999Rockville, MD
Services provided
50% IT Managed Services25% Cybersecurity15% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Governance & Compliance Assessments +415% Managed Hosting Services15% Other IT managed services15% Security10% Software EvaluationSee all 31 projectsDataprise specializes in Managed IT Services, offering comprehensive IT support, cybersecurity, and network management. Reviewers consistently highlight their technical expertise, responsiveness, and alignment with company values. Approximately 85% of feedback is positive, noting their professionalism and ability to meet project deadlines, while a few mention the high cost of services.
3 of 5 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
PEI has received overwhelmingly positive feedback for their Help Desk services, with 90% of reviews highlighting their responsiveness and communication. Client comments emphasize their technical expertise and commitment to client needs, with 80% noting exceptional service during critical incidents. However, some reviewers suggested that certain complex issues could benefit from after-hours support. Overall, PEI is recognized for their strong culture fit, value for cost, and effective project management, making them a reliable partner in IT services.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised the company's competitive pricing and value for money, highlighting that PEI's services fit their budgets while maintaining high-quality support. One client noted, 'Pricing fit our budget' and described PEI as providing 'good value for cost.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which align well with client needs and expectations.Was this helpful?
View projects from:
Denver, Colorado (3) Rockville, Maryland (2) Washington, District of Columbia (2) Chicago, Illinois (1) New York City, New York (1) Charlotte, North Carolina (1) Bartlett, Tennessee (1) La Vergne, Tennessee (1) Nashville, Tennessee (1) Houston, Texas (1) Catonsville, Maryland (1) Sterling Heights, Michigan (1) Olney, Maryland (1) Fremont, California (1) Baltimore, Maryland (1) Louisville, Colorado (1) Longmont, Colorado (1) Loveland, Colorado (1) Tacoma, Washington (1) Tysons, Virginia (1) Irvington, New York (1) Upper Marlboro, Maryland (1) Youngsville, North Carolina (1)Was this helpful?
4 of 8 Baltimore-based reviews are 5 stars$50,000 – $199,999 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsBaltimore-based IT Managed Services project highlight
IT Managed Services & Cybersecurity for Construction Firm
4.0 — Dataprise served as an outsourced IT services partner for a construction company. The team handled the client's IT-related needs, including cybersecurity support, on a 24/7 basis. Read moreWas this helpful?
-
$10,000+$100 - $149 / hr10 - 49Rockville, MD
Services provided
40% IT Managed Services30% Cybersecurity20% Compliance Consulting +110% IT Strategy ConsultingFocus Areas
25% Help desk15% Hardware15% Managed Hosting Services +710% Network10% Security5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Managed Software Application & Solutions5% TelecomSee all 31 projectsOSIbeyond is a Managed IT Services provider excelling in IT Management, IT Support Services, and cybersecurity. With a flawless record of seamless transitions and high satisfaction, 100% of reviewers praise their professionalism, expertise, and responsive communication. Their services are lauded for reliability and efficiency, meeting deadlines consistently, and enhancing client IT infrastructure with proactive solutions.
Reviews mention Accessible
Clients commend OSIbeyond for their accessibility and responsiveness throughout their engagements. One client highlighted the simplicity and smoothness of their process, noting Mike's patience and specific inquiries. Another client praised OSIbeyond's proactive communication and the availability of their team, stating that they conduct themselves as part of the in-house team. Overall, the sentiment reflects a strong appreciation for OSIbeyond's commitment to being easily accessible and responsive to client needs.-
Gap Analysis & Managed IT Services for Goverment Contractor
5.0 Aug 13, 2021OSIbeyond’s project management is on point. They stick to the estimated timelines, and they’re extremely available and responsive. OSIbeyond delivers what they promise, and their solutions perform exactly as described.
Read Full Review -
IT Services for Trade Association
5.0 Feb 13, 2020They conduct themselves as if they are members of our in-house team. Their team is professional and highly-skilled. Everyone is personable and easily available to answer questions.
Read Full Review
Was this helpful?
View projects from:
Was this helpful?
20 of 21 Baltimore-based reviews are 5 stars$50,000 – $199,999 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
IT & Cybersecurity Management for Aerospace Component Firm
5.0 — An aerospace component manufacturing firm outsources their cybersecurity and IT needs to OSIbeyond. This involves maintaining their IT infrastructure and completely overhauling their cybersecurity Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
4.7
Willing to Refer
5.0
Washington-based reviewers praise OSIbeyond for seamless IT transitions, cloud migrations, and robust cybersecurity, supporting diverse organizations from nonprofits to government contractors. Their expertise in infrastructure, support, and project management ensures reliable, timely service, with high client satisfaction and professional, responsive teams.Read Local ReviewsWas this helpful?
-
-
UndisclosedUndisclosed10 - 49Columbia, MD
Services provided
50% IT Managed Services50% Other Application DevelopmentFocus Areas
30% Help desk40% Managed Software Application & Solutions30% Other IT managed servicesSkanes Technology Group, an IT managed services and Other Application Development company, provide IT managed services and Other Application Development. They were founded in 2009.
Read more -
$5,000+$100 - $149 / hr10 - 49Millersville, MD
Services provided
35% IT Managed Services35% IT Strategy Consulting15% Business Consulting +115% Cloud Consulting & SIFocus Areas
35% Help desk35% Disaster Recovery30% SecurityDataLink Interactive, Inc. Is an IT strategy consulting company based in Millersville, Maryland. Founded in 1993, the team focuses on IT strategy consulting and IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
20% IT Managed Services30% Customer Service Outsourcing20% Cybersecurity +215% Back Office Outsourcing15% Call Center ServicesFocus Areas
50% Help desk50% SecurityLocated in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Millersville, MD
Services provided
70% IT Managed Services30% Custom Software DevelopmentFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Managed Software Application & Solutions20% NetworkIn Millersville, Maryland, Flash Technology Group LLC. Is an IT managed services company. They offer IT managed services and Custom Software Development and were launched in 2007.
Read more -
UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
75% IT Managed Services25% IT Strategy ConsultingFocus Areas
15% Help desk50% Telecom10% Hardware +310% Managed Software Application & Solutions10% Network5% Managed Hosting ServicesSee all 2 projectsTeltek Systems is an IT service provider specializing in technology integration, day-to-day IT support, and project management. They consistently receive positive feedback, with 100% of reviewers highlighting their efficient workflow, impressive communication skills, quick response times, and competitive pricing. Clients commend their seamless operations and proactive customer engagement, with no areas for improvement mentioned.
Reviews mention Personable
Clients consistently highlight Teltek Systems' personable approach, noting their pleasant demeanor and proactive communication. One client emphasized the value of annual face-to-face discussions with the owner, Chris, which fosters a deeper understanding of business needs. Overall, the sentiment is highly positive, with clients appreciating the company's attentiveness and commitment to ensuring project success.-
IT Support for Wine Distributor
5.0 Jun 4, 2020We appreciated the personable approach they took with our project. They are very pleasant to deal with, always polite and will reach out after the project has been completed to make sure that everything is working as planned. Annual visits from Chris (the owner) to have a face-to-face discussion definitely help to understand the business better.
Read Full Review
Was this helpful?
Industry Experience
Teltek Systems has demonstrated strong expertise in the retail and distribution sectors, particularly with sporting goods and wine distribution. Feedback highlights their efficient project execution, effective communication, and minimal downtime during technology upgrades. Clients appreciate their quick response times and personable approach, indicating a high level of satisfaction. Overall sentiment is positive, showcasing Teltek's strengths in IT project management and support, making them a suitable provider for businesses in retail and logistics industries.
Read All ReviewsSelect Industry to see insights
Retail Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Teltek Systems is recognized for providing competitive pricing and value for money, as noted by clients who appreciated their favorable rates and seamless service. One client highlighted their selection of Teltek due to 'favorable prices' and another emphasized 'competitive rates' in their ongoing partnership. Overall, clients express satisfaction with the cost-effectiveness of their services, citing efficient project execution and minimal downtime, which reflect strong value in their IT solutions.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
In Maryland, Teltek Systems is recognized for delivering prompt, effective IT solutions, including hardware updates and network improvements. Clients highlight their responsiveness, professionalism, and ability to manage complex projects smoothly, maintaining ongoing business operations with minimal disruption.Read Local ReviewsWas this helpful?
-
-
UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
50% IT Managed Services15% Call Center Services15% Cybersecurity +210% BI & Big Data Consulting & SI10% Cloud Consulting & SIFocus Areas
25% Help desk25% Network25% Security +125% TelecomIron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
50% IT Managed Services25% Accounting25% Custom Software DevelopmentFocus Areas
25% Help desk25% Managed Hosting Services25% Network +125% Other IT managed servicesEstablished in 1995, Immediate System Resources, Inc. Is an IT managed services company. The team focuses on IT managed services and Custom Software Development.
Read more -
UndisclosedUndisclosed10 - 49Glen Burnie, MD
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingFocus Areas
20% Help desk40% Security20% Disaster Recovery +120% NetworkPenacity, LLC is an IT managed services company founded in 2016. The team specializes in IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed10 - 49Catonsville, MD
Services provided
30% IT Managed Services20% IT Staff Augmentation20% IT Strategy Consulting +310% Corporate Training & Coaching10% Custom Software Development10% Low/No Code DevelopmentFocus Areas
30% Help desk40% Disaster Recovery30% NetworkTsource, LLC is an IT managed services company. They are in Catonsville, Maryland. Their team provides IT managed services and IT strategy consulting.
Read more -
UndisclosedUndisclosed10 - 49Cockeysville, MD
Services provided
40% IT Managed Services40% Cloud Consulting & SI20% IT Strategy ConsultingFocus Areas
20% Help desk80% Other IT managed servicesBaltimore Consulting, a cloud consulting & SI company, focuses on cloud consulting & SI and IT managed services. The agency is based in Cockeysville, Maryland.
Read more -
$5,000+$100 - $149 / hr2 - 9Towson, MD
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +120% IT Strategy ConsultingFocus Areas
25% Help desk25% Disaster Recovery25% Managed Hosting Services +125% SecurityIT managed services company NetQuest was established in 1995. The small team specializes in IT managed services and IT strategy consulting.
Read more -
$5,000+$100 - $149 / hr2 - 9Parkville, MD
Services provided
40% IT Managed Services10% IT Strategy Consulting10% Pay Per Click +410% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DesignFocus Areas
20% Help desk40% Disaster Recovery40% SecurityBaltimore Computer Solutions LLC is an IT managed services company. The firm is located in Parkville, Maryland. Their services include IT managed services and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Millersville, MD
Services provided
25% IT Managed Services25% AI Development25% BI & Big Data Consulting & SI +220% Business Consulting5% HR ConsultingFocus Areas
30% Help desk40% Managed Software Application & Solutions30% Managed Hosting ServicesJ29 Inc. Is a big data company. The small Millersville, Maryland-based team specializes in BI & big data consulting & SI and IT managed services. The firm was launched in 2017.
Read more -
$1,000+$100 - $149 / hr50 - 249Bowie, MD
Services provided
50% IT Managed Services20% Cybersecurity10% IT Strategy Consulting +47% Unified Communications Consulting & SI5% Call Center Services5% Cloud Consulting & SI3% IT Staff AugmentationFocus Areas
30% Help desk32% Security15% Disaster Recovery +310% Network9% Managed Hosting Services4% TelecomEstablished in 2014, Reliant Management is an IT managed services company. The company specializes in IT managed services and Cybersecurity, and is midsize.
Read more -
UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
30% IT Managed Services30% IT Strategy Consulting20% Application Management & Support +120% Cloud Consulting & SIFocus Areas
20% Help desk40% Telecom20% Managed Hosting Services +120% Managed Software Application & SolutionsCommunications Research & Technologies International is a small Baltimore, Maryland-based IT managed services company. The team focuses on IT managed services and IT strategy consulting.
Read more -
$5,000+$150 - $199 / hr10 - 49Sparks Glencoe, MD
Services provided
40% IT Managed Services40% Cloud Consulting & SI20% CybersecurityFocus Areas
25% Help desk30% Managed Hosting Services25% Security +120% NetworkNetVigour is a small Sparks Glencoe, Maryland-based cloud consulting & SI company. The team offers cloud consulting & SI and IT managed services.
Read more -
UndisclosedUndisclosed50 - 249Cockeysville, MD
Services provided
10% IT Managed Services10% Branding10% Business Consulting +810% Cybersecurity10% IT Strategy Consulting10% Marketing Strategy10% Public Relations10% Social Media Marketing10% Unified Communications Consulting & SI5% Content Marketing5% Email MarketingFocus Areas
20% Help desk30% Disaster Recovery20% Managed Hosting Services +220% Security10% NetworkBased in York, Pennsylvania and Cockeysville, Maryland, Doceo is a branding company. They offer Branding and Public Relations and were founded in 2004.
Read moreSee All Locations (2)Cockeysville, MD
4 N Park Dr #12
Cockeysville, MD 210306 - 9
888-757-6629
Was this helpful?
-
$1,000+$150 - $199 / hr10 - 49Alexandria, VA
Services provided
25% IT Managed Services25% Cybersecurity25% IT Strategy Consulting +215% Cloud Consulting & SI10% AI ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Software EvaluationSee all 3 projectsEnvision Consulting is a Managed IT Services provider specializing in IT management and support services. Reviews highlight their exceptional client commitment, seamless project execution, and ability to support growth with scalable IT solutions. Notably, 100% of reviewers commend their proactive approach to IT security and responsiveness, making them a preferred partner for businesses of all sizes.
2 of 2 reviews are 5 stars2 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on Envision Consulting highlights their exceptional IT support and commitment to client success. One CEO commended their proactive approach, stating they treat client businesses as their own, while another noted their seamless transition to remote work during the pandemic, thanks to Envision's foresight. Overall, clients appreciate their responsive help desk and effective project management, with no significant areas for improvement suggested, indicating a strong sentiment of trust and satisfaction.Was this helpful?
Industry Experience
Envision Consulting has demonstrated notable expertise in the non-profit and management consulting industries, receiving positive feedback for their comprehensive IT support and strategic IT management. Clients commend their ability to enhance IT security and streamline operations, particularly during transitions to remote work and new technology platforms. Overall sentiment is highly favorable, with clients appreciating their responsive help desk and tailored solutions that adapt to organizational needs, making them a strong fit for both non-profits and growing businesses.
Read All ReviewsSelect Industry to see insights
Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Envision Consulting's pricing, noting that it fits within their budgets while providing substantial value. One CEO highlighted the company's 'good value for cost' and long-term support that kept their organization 'on the cutting edge' without compromising affordability. Another client emphasized Envision's ability to deliver tailored solutions for businesses of all sizes, particularly appreciating their thoughtful, scalable options that align with client goals. Overall, the sentiment reflects a strong perception of value relative to cost.Was this helpful?
2 of 2 Baltimore-based reviews are 5 stars2 Baltimore-based reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
IT Services for Development, Investment & Asset Mgmt Firm
5.0 — Envision Consulting provides IT management services for a development, investment, and asset management firm. The team assists with the client's IT needs and collaborates on IT and security Read moreWas this helpful?
-
UndisclosedUndisclosed2 - 9Columbia, MD
Services provided
10% IT Managed Services20% Cloud Consulting & SI20% Custom Software Development +320% Cybersecurity20% IT Staff Augmentation10% Web DesignFocus Areas
30% Help desk30% Managed Software Application & Solutions20% Network +120% SecurityFounded in 2013, Tempo Solutions is a custom software development firm. Their services include Custom Software Development and cloud consulting & SI.
Read more -
UndisclosedUndisclosed2 - 9Columbia, MD
Services provided
20% IT Managed Services20% Business Consulting20% Cybersecurity +220% IT Staff Augmentation20% IT Strategy ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Network20% SecuritySaxon Infotech Inc. Is a Columbia, Maryland-based IT managed services company. They offer IT managed services and Cybersecurity and were founded in 2006.
Read more -
$1,000+$150 - $199 / hr50 - 249Rockville, MD
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% Managed Hosting Services10% Network10% Other IT managed services10% Security10% Software Evaluation10% Vendor Procurement & SelectionSee all 1 projectsAiriam provides complete managed IT and cybersecurity services for organizations.
Read moreSee All Locations (5)Rockville, MD
7520 Standish Place
Rockville, MD 2085550 - 75
(240) 252-1300
Was this helpful?
-
UndisclosedUndisclosed250 - 999Gaithersburg, MD
Services provided
20% IT Managed Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Mobile App Development20% Product DesignFocus Areas
100% Help deskUnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Baltimore Outsourced Help Desk Services
-
$5,000+$150 - $199 / hr250 - 999Owings Mills, MD
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
75% IT Managed Services10% Help desk25% Other -
$1,000+< $25 / hr50 - 249Baltimore, MD
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
60% IT Managed Services15% Help desk40% Other -
$5,000+$150 - $199 / hr10 - 49Towson, MD
Ability to deliver
31.1/40.016.2/20 Reviews6.4/10 Clients & Experience8.5/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
UndisclosedUndisclosed10 - 49Owings Mills, MD
Ability to deliver
23.5/40.016.2/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
45% IT Managed Services20% Help desk55% Other -
$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Ability to deliver
21.7/40.016.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services10% Help desk60% Other -
$1,000+Undisclosed1,000 - 9,999Baltimore, MD
Ability to deliver
20/40.00/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
18.3/40.013/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services25% Help desk60% Other -
$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Ability to deliver
8.6/40.00/20 Reviews3/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services35% Help desk50% Other -
UndisclosedUndisclosed50 - 249Baltimore, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% IT Managed Services25% Help desk60% Other -
$5,000+$150 - $199 / hr10 - 49Columbia, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% IT Managed Services40% Help desk60% Other -
UndisclosedUndisclosed10 - 49Essex, MD
Ability to deliver
10.1/40.00/20 Reviews3/10 Clients & Experience7.1/10 Market PresenceService focus
20% IT Managed Services10% Help desk80% Other -
UndisclosedUndisclosed10 - 49Millersville, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services30% Help desk60% Other -
$1,000+$150 - $199 / hr10 - 49Parkville, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$1,000+$150 - $199 / hr2 - 9Annapolis, MD
Ability to deliver
34.1/40.017.4/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
40% IT Managed Services25% Help desk60% Other -
Undisclosed$100 - $149 / hr10 - 49Glen Burnie, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% IT Managed Services20% Help desk70% Other -
$1,000+$50 - $99 / hr2 - 9Nottingham, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% IT Managed Services30% Help desk60% Other -
$1,000+$100 - $149 / hr10 - 49Westminster, MD
Ability to deliver
29.3/40.016.4/20 Reviews5.6/10 Clients & Experience7.3/10 Market PresenceService focus
40% IT Managed Services20% Help desk60% Other -
$10,000+$200 - $300 / hr50 - 249Belcamp, MD
Ability to deliver
21.5/40.016.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% IT Managed Services25% Help desk75% Other -
UndisclosedUndisclosed50 - 249Columbia, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% IT Managed Services100% Help desk80% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other
Get personalized agency matches based on your project goals.