Top Help Desk Services in Baltimore
254 Companies
List of the Top Baltimore Outsourced Help Desk Services
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Integris
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$5,000+$150 - $199 / hr1,000 - 9,999Owings Mills, MDServices provided
70% IT Managed Services10% AI Agents10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% TelecomSee all 94 projectsIntegris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.
1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on Integris highlights their exceptional managed IT services and cybersecurity solutions, with clients noting the high quality and responsiveness of their team. One client emphasized that Integris has been instrumental in balancing cybersecurity needs, allowing them peace of mind. The proactive communication and effective project management were also praised. Overall, clients express strong satisfaction with Integris, recommending clear communication of expectations to maximize the partnership's success.Was this helpful?
14 of 18 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
Integris has garnered overwhelmingly positive feedback in the Help Desk service sector, with over 90% of reviewers praising their responsiveness and expertise. Clients consistently highlight their effective communication, timely ticket resolution, and proactive cybersecurity measures. Notable strengths include flexibility in service delivery and knowledgeable staff. However, some clients suggest improvements in ticket response speed and ensuring dedicated technicians for their accounts. Overall, Integris is recognized for exceeding expectations and delivering reliable IT support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Integris reflects a positive sentiment regarding their cost and value for money. Clients appreciate the flexibility and responsiveness of the team, with one noting a cost-saving of about 20% compared to maintaining an in-house IT department. Another client highlighted their services as cost-effective, citing a yearly investment of $100,000 while receiving comprehensive IT support. However, some clients mentioned occasional concerns regarding response times and the need for faster ticket resolutions, indicating room for improvement in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr2 - 9Annapolis, MD
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
25% Help desk25% Managed Hosting Services20% Network +220% Security10% IT BudgetingSee all 24 projectsB/Net Systems is a company specializing in Managed IT Services, offering outsourced IT support and management solutions for various clients. With consistently positive feedback, 100% of reviews highlight their responsiveness and professional customer service. Clients appreciate their ability to tailor solutions to specific organizational needs and their proactive approach to managing IT issues.
2 of 2 Help desk reviews are 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
B/Net Systems has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients highlight the provider's professionalism, responsiveness, and expertise in IT support, especially in project management and help desk ticket resolution. Key themes include effective communication, timely delivery, and a strong alignment with client needs. Notably, both clients noted that no improvements were needed, underscoring B/Net's reliability as a partner.
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Industry Experience
B/Net Systems has garnered positive feedback across various industries, notably in Nonprofits, Consulting, Energy & Natural Resources, and Education. Clients commend their responsiveness, customer service, and expertise in IT management, highlighting successful outcomes in cybersecurity, cloud migration, and IT infrastructure management. Overall sentiment is highly favorable, especially within Nonprofits and Consulting, where they are recognized for their tailored support and understanding of sector-specific challenges.
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Legal Other industries Other Industry Education Energy & natural resources Nonprofit Consulting Government Consumer Products Financial services ConstructionWas this helpful?
More responsive than most other service providers
Get in TouchB/Net Systems is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 8 languages:
- English
- Spanish
- Arabic
- Portuguese
- French
- Turkish
- Persian
- Romanian
This provider is available in 12 time zones:
- Brazil Eastern Time (BET)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed1,000 - 9,999Rockville, MD
Services provided
15% IT Managed Services20% Custom Software Development20% E-Commerce Development +315% Cloud Consulting & SI15% IT Staff Augmentation15% IT Strategy ConsultingFocus Areas
10% Help desk20% Disaster Recovery20% Managed Hosting Services +320% Managed Software Application & Solutions15% Cloud Server Migration15% Other IT managed servicesSee all 43 projectsSthenos Technologies is an IT Managed Services provider offering outsourced IT support and management. According to reviews, 100% of feedback highlights their effective IT support services, resulting in reduced downtime and improved system performance. Clients commend their reliable communication and expertise in managed information technology, though some suggest more internal documentation for teams.
9 of 9 reviews are 5 stars1 new review for IT Managed Services services$50,000 – $199,999 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Recent reviews of Sthenos Technologies reflect a strong overall sentiment, with clients praising their technical expertise, seamless integration with internal teams, and effective project management. Notably, a client highlighted their proactive approach in suggesting improvements, while another commended the significant reduction in system downtime and enhanced performance. Clients appreciated the company's responsiveness and communication, often describing the relationship as collaborative rather than transactional. Areas for improvement mentioned include occasional internal communication gaps and a desire for faster talent acquisition.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Software Development Company
5.0 — Sthenos Technologies provides managed IT services for a software development company. The team has conducted a full review of the client's setup and taken charge of monitoring, updates, and security Read moreWas this helpful?
Industry Experience
Sthenos Technologies demonstrates significant expertise across various industries including education, energy, healthcare, and software development. Clients praise their ability to seamlessly integrate into teams, provide high-quality custom software solutions, and deliver projects on time. Overall sentiment reflects strong satisfaction, particularly within sectors requiring robust IT solutions and tailored software, making them a suitable partner for businesses seeking development support in these areas.
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Retail Software Other industries Information technology Business servicesWas this helpful?
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$10,000+$50 - $99 / hr50 - 249Bethesda, MD
Services provided
10% IT Managed Services10% AI Consulting10% AI Development +710% Custom Software Development10% Enterprise App Modernization10% Generative AI10% Mobile App Development10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
10% Help desk10% Cloud Server Migration10% Governance & Compliance Assessments +710% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Software Evaluation10% Website MaintenanceSee all 17 projectsSoftDoes is a custom software development company specializing in the design and implementation of workflow automation systems and web development projects. Across the reviews provided, 90% of clients praised SoftDoes for their ability to improve operational efficiency through tailored solutions, while 80% highlighted their strong communication and project management skills. Clients also noted SoftDoes’ focus on understanding operational needs and aligning solutions accordingly.
11 of 11 reviews are 5 stars$50,000 – $199,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the past six months, clients have praised SoftDoes for their effective project management and responsiveness, noting a significant reduction in manual processes and improved operational efficiency. One client highlighted a 30-40% decrease in project coordination time, while another reported a 25% reduction in administrative work. The team's ability to understand client workflows and provide tailored solutions was frequently commended, although some suggested earlier involvement of end-users in testing phases could enhance outcomes.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that SoftDoes offers excellent value for money, with pricing fitting their budgets while delivering high-quality solutions. For instance, one executive highlighted that the pricing was a decisive factor in their selection, stating, 'Good value for cost.' Another client remarked on the significant operational improvements achieved, directly attributing these results to SoftDoes' effective pricing and service quality. Overall, the sentiment reflects a strong appreciation for the balance between cost and the value provided.Was this helpful?
More responsive than most other service providers
Get in TouchSoftDoes is very responsive
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+Undisclosed1,000 - 9,999Baltimore, MD
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +710% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Help desk20% Cloud Server Migration20% Hardware +220% Managed Software Application & Solutions20% NetworkInsight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)Baltimore, MD
100 East Pratt Street, Suite 2530
Baltimore, MD 2120276 - 100
8554864057
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$1,000+$100 - $149 / hr10 - 49Westminster, MD
Services provided
40% IT Managed Services20% IT Strategy Consulting15% Cybersecurity +310% AI Consulting10% BI & Big Data Consulting & SI5% Cloud Consulting & SIFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Managed Hosting Services20% Managed Software Application & SolutionsSee all 1 projectsInfoPathways Inc. is a provider of Managed IT Services, specializing in IT Management and Support Services. The reviews highlight their efficiency in migrating systems to Microsoft 365 and retiring outdated infrastructure. Clients appreciate their adherence to project timelines and the strong professional relationships they foster, with no significant areas for improvement noted.
Industry Experience
InfoPathways Inc. has demonstrated expertise in the non-profit sector, particularly with volunteer organizations. They have effectively assisted clients in migrating to Microsoft 365, reducing server dependencies, and transitioning phone systems, resulting in timely project completions and high customer satisfaction. Feedback highlights their strong project management and value for cost, making them a suitable partner for non-profits seeking IT solutions.
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Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend InfoPathways Inc. for providing good value for cost, with one review specifically highlighting that their pricing fit within budget constraints. The company’s ability to deliver projects on schedule further enhances their perceived value. Overall sentiment reflects satisfaction with the balance of quality and affordability, indicating that clients feel they received a worthwhile return on their investment.Was this helpful?
1 of 1 Baltimore-based review is 5 starsLess than $10,000 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
IT Services for Volunteer Fire Department
5.0 — InfoPathways Inc. has provided IT support for a volunteer fire department. They've retired the phone systems and physical servers, set up a Microsoft 365 account, and migrated from Gmail to Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients in Westminster commend InfoPathways for their comprehensive IT solutions, including cloud migration, server retirement, and phone system upgrades. They highlight timely delivery, effective communication, and personalized service, with the team’s local ties enhancing project success and client satisfaction.Read Local ReviewsWas this helpful?
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$5,000+$100 - $149 / hr50 - 249Gaithersburg, MD
Services provided
50% IT Managed Services20% Cybersecurity10% AI Consulting +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% SecuritySee all 16 projectsdesignDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.Was this helpful?
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6 of 7 Baltimore-based reviews are 5 stars$50,000 – $199,999 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsBaltimore-based IT Managed Services project highlight
Managed IT Services for Autism Therapy Practice
5.0 — designDATA provides managed IT services for an autism therapy practice. They offer a help desk service, and they manage all IT tasks, including user logins, software updates, equipment setup, and Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
4.8
Willing to Refer
5.0
Washington, D.C.-based clients praise designDATA for their comprehensive managed IT services, including cloud migration, help desk support, and cybersecurity. They highlight the team's responsiveness, professionalism, and ability to handle complex projects, ensuring security and efficiency for associations and nonprofits in the region.Read Local ReviewsWas this helpful?
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$10,000+Undisclosed50 - 249Oxon Hill, MD
Services provided
10% IT Managed Services25% Cloud Consulting & SI25% Generative AI +410% BI & Big Data Consulting & SI10% Cybersecurity10% Enterprise App Modernization10% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Managed Software Application & Solutions +415% Network15% Other IT managed services15% Security10% Governance & Compliance AssessmentsSee all 10 projectsCloudforce is a prominent IT Managed Services provider, specializing in IT Management and Support Services. Clients commend their ability to assess and resolve complex IT challenges rapidly, with 100% of reviews highlighting successful outcomes like restored functionality and reduced cloud spending by 30-40%. Clients appreciate Cloudforce’s reliable project management and ongoing outsourced IT support, though they note that these services may come at a premium cost.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Cloudforce for delivering high-quality services that align with their budgets, often noting that the pricing is competitive and offers excellent value for money. For instance, a CIO from UCLA Anderson mentioned that their project was completed under budget, while an IT Project Manager from George Mason University highlighted that Cloudforce's pricing fit their budget. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of deliverables.Was this helpful?
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2 of 2 Baltimore-based reviews are 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
IT Services for Full-Service Mechanical Company
5.0 — Cloudforce provided IT services for a full-service mechanical company. After learning the client's objectives, they addressed a current issue with Azure AD Connect. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.9
Schedule
4.8
Cost
4.8
Willing to Refer
5.0
Maryland-based organizations appreciate Cloudforce's deep technical knowledge in cloud solutions, cybersecurity, and automation, successfully resolving complex issues like Azure AD Connect and virtual desktop migrations. Their flexible, knowledgeable approach and consistent follow-up foster strong, ongoing partnerships.Read Local ReviewsWas this helpful?
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$5,000+$100 - $149 / hr50 - 249Frederick, MD
Services provided
100% IT Managed ServicesFocus Areas
20% Help desk15% Network15% Security +610% Disaster Recovery10% Hardware10% Other IT managed services10% Telecom5% Managed Hosting Services5% Managed Software Application & SolutionsSee all 7 projectsSADOS MSP Inc. is a provider of Managed IT Services, excelling in IT Support Services and Outsourced IT Management. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their responsiveness, professionalism, and commitment to customer satisfaction. Clients consistently praise their proactive communication and ability to meet project deadlines, demonstrating their expertise in Managed Information Technology.
Reviews mention Patient
Clients express high satisfaction with SADOS MSP Inc., particularly praising their patient approach to communication. One client noted that the team was 'great in terms of sticking to our timelines and budget' while 'patiently answering our questions no matter how silly they are.' The emphasis on clear explanations and responsive customer service further enhances the overall positive sentiment, with clients feeling supported throughout their engagements.-
IT Consulting & Services for Healthcare Service Provider
5.0 Mar 18, 2022They’ve been great in terms of sticking to our timelines and budget and patiently answering our questions no matter how silly they are. We communicate through phone calls, emails, and I can even text them as well.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend SADOS MSP Inc. for providing exceptional value for money, highlighting their competitive pricing and comprehensive service offerings. One client noted they spent under $5,000 with impressive results, while another spent $50,000 but felt the services were worth every dollar due to excellent support and quick response times. Overall sentiment reflects satisfaction with cost-effectiveness and quality, with no significant complaints regarding pricing.Was this helpful?
$50 Good entry level package with great protection $100 Most common package for most businesses. $125 Enterprise packages for most featuresView PackagesManaged IT Services - Desktop Packages
Help Desk Tier 1 Support On-site and Tier 2 Support Emergency Afterhours Support Maintenance Desktop Reports & Maintenance File & Folder Permission Changes Password Administration Software Installation and Removal Desktop Optimization and Management Virus and Malware Removal Client Antivirus Software Management Microsoft Critical UpdatesWas this helpful?
3 of 3 Baltimore-based reviews are 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
Access Control & Video Surveillance for Consulting Company
5.0 — SADOS provided security services for a consulting company moving to a new office. They secured the firm's gateway server and procured hardware to install electronic door access and video Read moreWas this helpful?
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$1,000+$200 - $300 / hr250 - 999Newark, DE
Services provided
60% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +210% IT Strategy Consulting10% Unified Communications Consulting & SIFocus Areas
50% Help desk10% Hardware10% Security +510% Telecom5% Disaster Recovery5% Managed Hosting Services5% Managed Software Application & Solutions5% NetworkSee all 4 projectsMid-Atlantic Computer Solutions is a Managed IT Services provider specializing in Outsourced IT Support and Managed Information Technology. With a 100% positive feedback rate, clients commend their exceptional responsiveness and personalized service, often highlighting the leadership of the owner, Will. Approximately 85% of reviewers emphasize their proactive approach and ability to prioritize tasks, making them a reliable partner for businesses.
1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Overall, client feedback for Mid-Atlantic Computer Solutions in Help desk services is highly positive, with approximately 85% of reviews praising their expertise and responsiveness. Clients highlight the company's specialization in Apple equipment, effective communication, and commitment to resolving issues promptly. Notable strengths include excellent leadership from team members, especially William, and a tailored approach to client needs. However, there are minor suggestions for improvement regarding the 24-hour support line's familiarity with client files, indicating room for enhancement in operational efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Mid-Atlantic Computer Solutions' pricing and value for money. They note a significant reduction in costs compared to previous providers, with one client highlighting a new phone system that lowered expenses. Feedback emphasizes the team's proactive approach in suggesting cost-saving measures and addressing client needs promptly. Overall, clients appreciate the balance of quality service and affordability, indicating that the company's responsiveness and expertise justify their investment.Was this helpful?
More responsive than most other service providers
Get in TouchThe 20 MSP is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View PackagesYour Managed IT Department
Designed for businesses that want Managed IT Services equivalent to a full internal IT department without the cost, complexity, or overhead of hiring in-house. We deliver proactive IT support, strategic guidance, cybersecurity, cloud management, and day-to-day IT operations so your team stays focused on growth.Was this helpful?
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$1,000+< $25 / hr50 - 249Baltimore, MD
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% CybersecurityFocus Areas
15% Help desk15% Disaster Recovery15% Hardware +415% Managed Hosting Services15% Other IT managed services15% Security10% IT BudgetingSee all 5 projectsKlik Solutions is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. Feedback from their clients highlights a commitment to flexibility, excellent service delivery, and robust project management. Notably, 100% of reviewers acknowledge their positive experience, praising their technical expertise and alignment with clients' values and goals.
Industry Experience
Klik Solutions has demonstrated expertise across various industries, including Pharmaceuticals, Supply Chain, Consumer Products, Information Technology, and Healthcare. Feedback highlights their strengths in project management, timely delivery, and technical proficiency. Clients commend their responsiveness and value-driven approach, particularly in implementing IT solutions and cybersecurity measures. Overall sentiment is highly positive, indicating that Klik Solutions is well-suited for clients in these sectors seeking reliable IT services and innovative technology solutions.
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Pharmaceuticals Supply Chain, Logistics, and Transport Consumer Products Information technology HealthcareWas this helpful?
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1 of 1 Baltimore-based review is 5 starsUnknown avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
IT Managed & Cybersecurity Services for Dairy Company
5.0 — Klik Solutions has provided managed IT and cybersecurity services for a dairy company. The team has also assisted the client with data analytics and app development and supplied them with on-site Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Maryland-based clients praise Klik Solutions for their expertise in seamless Microsoft 365 migrations, app development, and cybersecurity. They deliver projects on time with professional communication, demonstrating strong project management and technical skill, ensuring tailored solutions for diverse business needs.Read Local ReviewsWas this helpful?
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$5,000+$150 - $199 / hr10 - 49Towson, MD
Services provided
50% IT Managed Services15% Cybersecurity10% Cloud Consulting & SI +310% IT Staff Augmentation10% IT Strategy Consulting5% Business ConsultingFocus Areas
20% Help desk10% Disaster Recovery10% Hardware +610% IT Budgeting10% Managed Hosting Services10% Network10% Other IT managed services10% Security10% TelecomSee all 5 projectsCertified CIO is an IT Management company specializing in Managed IT Services, Outsourced IT Support, and IT Security compliance. Reviewers consistently praise their technical expertise, responsiveness, and ability to meet deadlines, with 100% positive feedback on their project management and problem-solving capabilities. Notably, 75% of reviewers highlight their exceptional responsiveness and commitment to client success.
Reviews mention Reliable
Clients consistently express high satisfaction with Certified CIO's reliability, noting their seamless support and effective communication. One client highlighted the 'highly reliable team of techs' and the swift resolution of issues through their helpdesk. Additionally, the successful migration to the cloud exemplifies their dependable service, with the client stating, 'They have done a fantastic job' and appreciated their ability to provide timely solutions without any areas for improvement.-
Cloud Migration Services for Insurance Agency
5.0 Feb 27, 2023They have a highly reliable team of techs available to our firm via the helpdesk. It's a seamless process to open a ticket and have any issue resolved quickly.
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Clients consistently highlight Certified CIO's competitive pricing and significant value for money. One construction IT coordinator noted that their 'pricing fit our budget' and emphasized 'good value for cost.' An insurance agency president praised the firm's 'fantastic job' and 'seamless process' while expressing satisfaction with the overall investment of approximately $50,000. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of service provided.Was this helpful?
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$2,010 Up to 10 employees $5,250 ~25 employees $21,000 ~100 Employees and co-mgmt of internal IT staffView PackagesCertified CIO Managed Services
Certified CIO Managed Services are on-demand Helpdesk, advanced IT tools, and decades of expertise all rolled into one. We offer great value for your dollar when compared to internal IT hires and competitor MSPs. Not too much, not too little: We have the "just right" levels of security, hardware, and software for your business or organization.Was this helpful?
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UndisclosedUndisclosed10 - 49Owings Mills, MD
Services provided
45% IT Managed Services25% Cybersecurity20% IT Strategy Consulting +110% IT Staff AugmentationFocus Areas
20% Help desk15% Managed Hosting Services15% Security +105% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% Network5% Other IT managed services5% Software Evaluation5% Telecom5% Vendor Procurement & SelectionSee all 4 projectsKite Technology Group is a provider of Managed IT Services, specializing in outsourced IT support and management for insurance agencies. Their reviews reflect a high level of client satisfaction, with 100% of reviewers praising their proactive project management and technical expertise. Notably, clients commend their ability to seamlessly integrate complex systems and their responsive support, leading to improved efficiency and morale.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Kite Technology Group is praised for providing excellent value for money, with clients noting their proactive communication and adherence to budgets. One client mentioned an investment of $50,000–$100,000, highlighting the seamless transition to remote work with no downtime. Another client, who invested around $750,000, expressed complete trust in their IT management. Overall, clients appreciate the high-quality service relative to costs, indicating a strong return on investment.Was this helpful?
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1 of 1 Baltimore-based review is 5 stars$200,000 – $999,999 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Insurance Agency
5.0 — An insurance agency hired Kite Technology Group to transition their data and systems to a cloud-based environment. Kite Technology Group also installed a new firewall and switches to upgrade office Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Baltimore-based clients praise Kite Technology Group for their seamless IT services, including cloud migration, cybersecurity, and hardware procurement. They highlight excellent project management, responsiveness, and ongoing support, emphasizing their long-term partnership and trust in the company's expertise.Read Local ReviewsWas this helpful?
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$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Services provided
40% IT Managed Services60% CybersecurityFocus Areas
10% Help desk45% Managed Hosting Services25% Governance & Compliance Assessments +210% Disaster Recovery10% Managed Software Application & SolutionsSee all 1 projectsNewPush is a Managed IT Services provider specializing in hosting, cybersecurity, and IT management solutions. They are lauded for their responsive service and proactive problem-solving, with 100% of reviewers highlighting their reliability and customer-oriented approach. All clients reported successful outcomes, with no areas for improvement noted.
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$1,000,000 – $9,999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & IT-Managed Services for Transit Agency
5.0 — NewPush provides IT-managed services for a transit agency. The team offers web hosting, managed PCI DSS compliance services, and cybersecurity support using Cloudflare and Crowdstrike. Read moreWas this helpful?
Industry Experience
NewPush has demonstrated expertise in the transportation industry, particularly with transit agencies, by providing robust hosting solutions and cybersecurity services. Clients commend their responsiveness, proactive problem-solving, and alignment with company values. The overall sentiment is highly positive, with notable strengths in PCI compliance and web application protection. Potential clients in the transportation sector seeking reliable, secure technology solutions may find NewPush to be a suitable partner.
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TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with NewPush's pricing and overall value for money, noting it fits within their budget while providing excellent service. One client highlighted the company's good value for cost and high ratings as key reasons for selection. The sentiment reflects a strong appreciation for the responsiveness and proactive approach, with no reported areas for improvement regarding cost-effectiveness.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Services provided
40% IT Managed Services20% Custom Software Development10% Call Center Services +310% Cloud Consulting & SI10% Cybersecurity10% IT Strategy ConsultingFocus Areas
25% Help desk10% Disaster Recovery10% Managed Hosting Services +810% Network10% Security10% Telecom5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% Software EvaluationSee all 1 projectsRemote IT Solutions is a company specializing in Managed IT Services, offering comprehensive IT management and support. With a focus on setting up and maintaining IT infrastructure, 100% of reviewers commend their professional assistance and effective issue resolution. Additionally, their seamless remote and in-house communication is frequently highlighted as a significant strength.
Industry Experience
Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.Was this helpful?
Less than $10,000 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
Managed IT Services for Sportswear Retailer
4.0 — Remote IT Solutions is providing ongoing IT services for a sportswear retailer. Their responsibilities include setting up and maintaining the client's IT infrastructure and providing tech support. Read moreWas this helpful?
Review Rating from Clients
4.0/5.0
Quality
3.5
Schedule
3.5
Cost
3.5
Willing to Refer
4.0
In Annapolis, clients highlight Remote IT Solutions’ proficiency in managing IT infrastructure, with a focus on quick issue resolution and effective remote communication. Their dependable support and technical expertise make them a trusted partner for complex IT needs.Read Local ReviewsWas this helpful?
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$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Services provided
50% IT Managed Services20% Cloud Consulting & SI10% Cybersecurity +210% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
35% Help desk10% Disaster Recovery10% Hardware +510% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security5% Other IT managed servicesDP Solutions is an IT managed services company. Based in Columbia, Maryland and Baltimore, Maryland, their team focuses on IT managed services and cloud consulting & SI.
Read moreSee All Locations (3)Baltimore, MD
100 International Drive, 23rd Floor
Baltimore, MD 212022 - 5
443-853-9699
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UndisclosedUndisclosed50 - 249Baltimore, MD
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingFocus Areas
25% Help desk50% Other IT managed services25% SecurityIntelliComp Technologies, a Cybersecurity company, was founded in 1996. They offers Cybersecurity and IT managed services.
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$5,000+$150 - $199 / hr10 - 49Columbia, MD
Services provided
40% IT Managed Services40% Cybersecurity20% Compliance ConsultingFocus Areas
40% Help desk25% Governance & Compliance Assessments15% Hardware +210% Network10% SecurityCISPOINT, a small IT managed services company, is located in Columbia, Maryland. The team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Essex, MD
Services provided
20% IT Managed Services25% IT Strategy Consulting20% Cloud Consulting & SI +320% Cybersecurity10% Unified Communications Consulting & SI5% Other IT Consulting and SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +1010% Governance & Compliance Assessments10% Managed Software Application & Solutions10% Network10% Security5% Hardware5% IT Budgeting5% Managed Hosting Services5% Software Evaluation5% Telecom5% Vendor Procurement & SelectionIT strategy consulting company Data Networks provides IT strategy consulting and cloud consulting & SI. They were launched in 1983.
Read moreSee All Locations (2)Essex, MD
8839 Kelso Drive
Essex, MD 212212 - 5
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UndisclosedUndisclosed10 - 49Millersville, MD
Services provided
40% IT Managed Services40% Cybersecurity10% Cloud Consulting & SI +110% Unified Communications Consulting & SIFocus Areas
30% Help desk30% Governance & Compliance Assessments20% Network +120% SecurityAtruent, a Cybersecurity company, was launched in 2009. The team offers Cybersecurity and IT managed services and is in Millersville, Maryland.
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$1,000+$150 - $199 / hr10 - 49Parkville, MD
Services provided
50% IT Managed Services20% Business Consulting10% Cybersecurity +210% E-Commerce Development10% Web DevelopmentFocus Areas
10% Help desk25% Security15% Other IT managed services +510% Disaster Recovery10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% NetworkIT managed services company QBS IT Services was established in 2001. Located in Parkville, Maryland, the team specializes in IT managed services and Business Consulting.
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Undisclosed$100 - $149 / hr10 - 49Glen Burnie, MD
Services provided
30% IT Managed Services25% Cybersecurity20% IT Strategy Consulting +215% Corporate Training & Coaching10% IT Staff AugmentationFocus Areas
20% Help desk15% Managed Software Application & Solutions15% Network +610% Disaster Recovery10% Hardware10% IT Budgeting10% Security5% Cloud Server Migration5% Other IT managed servicesBL Technical Services is an IT managed services company. The team is based in Glen Burnie, Maryland, and their services include IT managed services and Cybersecurity.
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$1,000+$50 - $99 / hr2 - 9Nottingham, MD
Services provided
40% IT Managed Services30% IT Staff Augmentation30% Web DevelopmentFocus Areas
30% Help desk30% Security20% Managed Hosting Services +210% Governance & Compliance Assessments10% IT BudgetingCusack Technology is an IT managed services company founded in 2021. The small team offers IT managed services and IT staff augmentation.
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$10,000+$200 - $300 / hr50 - 249Belcamp, MD
Services provided
25% IT Managed Services25% Cybersecurity23% IT Strategy Consulting +320% Compliance Consulting5% Cloud Consulting & SI2% Other IT Consulting and SIFocus Areas
25% Help desk40% Governance & Compliance Assessments15% Security +310% Network5% Hardware5% Other IT managed servicesSee all 2 projectsMNS Group is a provider of Managed IT Services, specializing in network support, security, and outsourced IT management. They have consistently received positive feedback for their professional, knowledgeable, and responsive technicians. In reviews, 100% of clients express satisfaction with their services and note no areas for improvement, demonstrating MNS Group's exceptional reputation in offering comprehensive IT support services.
Reviews mention Receptive
The sentiment regarding MNS Group's receptiveness is overwhelmingly positive. Clients appreciate the team's approachability and willingness to consider their ideas, as noted by a Hartford Bank VP who stated, "They’re receptive to all our ideas." The long-standing partnership and proactive communication further reflect MNS Group's commitment to customer service, with no areas for improvement identified, highlighting their effectiveness in addressing client needs.-
Managed Security and IT Consulting for Community Bank
5.0 Dec 10, 2018Toby runs a sophisticated operation. His team is approachable and knowledgeable; they’re receptive to all our ideas. I can’t say enough good things about this company.
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Industry Experience
MNS Group has demonstrated expertise primarily in the financial services and business services sectors. In financial services, they excel in managed IT and cybersecurity, receiving high praise for their visionary approach and proactive support. In business services, they have successfully managed network support for a global franchise network, highlighted by their professional and responsive team. Overall, feedback indicates strong satisfaction across both industries, making MNS Group a suitable partner for clients seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MNS Group's cost-effectiveness and value for money. One client highlighted their annual investment of $232,000, noting that Toby prioritizes customer service over profit, actively seeking ways to save costs. Another client emphasized their appreciation for MNS Group's comprehensive support, stating they are 'extremely pleased' and found no areas for improvement. Overall, feedback reflects a strong sentiment of value derived from their services, with clients feeling well-supported and understood.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
4.5
Cost
4.8
Willing to Refer
5.0
Maryland clients commend MNS Group’s extensive experience in IT solutions, including network consolidation, cybersecurity, and Office 365 migration. Their knowledgeable team provides reliable, proactive support for banking and franchise operations, emphasizing professionalism, responsiveness, and a customer-first attitude.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
20% IT Managed Services60% Custom Software Development20% Content Writing ServicesFocus Areas
100% Help deskCustom software development company Shield Consulting Solutions, Inc. Is headquartered in Columbia, Maryland. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed250 - 999Rockville, MD
Services provided
50% IT Managed Services25% Cybersecurity15% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Governance & Compliance Assessments +415% Managed Hosting Services15% Other IT managed services15% Security10% Software EvaluationSee all 31 projectsDataprise specializes in Managed IT Services, offering comprehensive IT support, cybersecurity, and network management. Reviewers consistently highlight their technical expertise, responsiveness, and alignment with company values. Approximately 85% of feedback is positive, noting their professionalism and ability to meet project deadlines, while a few mention the high cost of services.
3 of 5 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
PEI has received overwhelmingly positive feedback for their Help Desk services, with 90% of reviews highlighting their responsiveness and communication. Client comments emphasize their technical expertise and commitment to client needs, with 80% noting exceptional service during critical incidents. However, some reviewers suggested that certain complex issues could benefit from after-hours support. Overall, PEI is recognized for their strong culture fit, value for cost, and effective project management, making them a reliable partner in IT services.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised the company's competitive pricing and value for money, highlighting that PEI's services fit their budgets while maintaining high-quality support. One client noted, 'Pricing fit our budget' and described PEI as providing 'good value for cost.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which align well with client needs and expectations.Was this helpful?
View projects from:
Denver, Colorado (3) Rockville, Maryland (2) Washington, District of Columbia (2) Chicago, Illinois (1) New York City, New York (1) Charlotte, North Carolina (1) Bartlett, Tennessee (1) La Vergne, Tennessee (1) Nashville, Tennessee (1) Houston, Texas (1) Catonsville, Maryland (1) Sterling Heights, Michigan (1) Olney, Maryland (1) Fremont, California (1) Baltimore, Maryland (1) Louisville, Colorado (1) Longmont, Colorado (1) Loveland, Colorado (1) Tacoma, Washington (1) Tysons, Virginia (1) Irvington, New York (1) Upper Marlboro, Maryland (1) Youngsville, North Carolina (1)Was this helpful?
4 of 8 Baltimore-based reviews are 5 stars$50,000 – $199,999 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsBaltimore-based IT Managed Services project highlight
IT Managed Services & Cybersecurity for Construction Firm
4.0 — Dataprise served as an outsourced IT services partner for a construction company. The team handled the client's IT-related needs, including cybersecurity support, on a 24/7 basis. Read moreWas this helpful?
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$10,000+$100 - $149 / hr10 - 49Rockville, MD
Services provided
40% IT Managed Services30% Cybersecurity20% Compliance Consulting +110% IT Strategy ConsultingFocus Areas
25% Help desk15% Hardware15% Managed Hosting Services +710% Network10% Security5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Managed Software Application & Solutions5% TelecomSee all 31 projectsOSIbeyond is a Managed IT Services provider excelling in IT Management, IT Support Services, and cybersecurity. With a flawless record of seamless transitions and high satisfaction, 100% of reviewers praise their professionalism, expertise, and responsive communication. Their services are lauded for reliability and efficiency, meeting deadlines consistently, and enhancing client IT infrastructure with proactive solutions.
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
OSIbeyond has received overwhelmingly positive feedback for its help desk services, with clients noting a 100% satisfaction rate in seamless transitions and ongoing IT support. Reviewers frequently highlight their professionalism, technical expertise, and proactive communication. One client emphasized that OSIbeyond delivered consistently on time and vastly improved IT functionality. No negative feedback was reported, underscoring the company's strong impact and commitment to excellence in managing IT transitions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
OSIbeyond is frequently recognized for delivering exceptional value for money, with clients noting their competitive pricing and high-quality service. One client highlighted that they chose OSIbeyond due to their budget-friendly pricing and seamless transition from a previous provider. Another remarked on the significant cost savings achieved, stating they now receive superior service at a lower price compared to their previous vendor. Overall, clients express strong satisfaction with OSIbeyond's cost-effectiveness and the value derived from their comprehensive IT solutions.Was this helpful?
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20 of 21 Baltimore-based reviews are 5 stars$50,000 – $199,999 avg. project cost for IT Managed Services services in BaltimoreRead Similar ReviewsIT Managed Services project highlight
IT & Cybersecurity Management for Aerospace Component Firm
5.0 — An aerospace component manufacturing firm outsources their cybersecurity and IT needs to OSIbeyond. This involves maintaining their IT infrastructure and completely overhauling their cybersecurity Read moreWas this helpful?
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UndisclosedUndisclosed10 - 49Columbia, MD
Services provided
50% IT Managed Services50% Other Application DevelopmentFocus Areas
30% Help desk40% Managed Software Application & Solutions30% Other IT managed servicesSkanes Technology Group, an IT managed services and Other Application Development company, provide IT managed services and Other Application Development. They were founded in 2009.
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$5,000+$100 - $149 / hr10 - 49Millersville, MD
Services provided
35% IT Managed Services35% IT Strategy Consulting15% Business Consulting +115% Cloud Consulting & SIFocus Areas
35% Help desk35% Disaster Recovery30% SecurityDataLink Interactive, Inc. Is an IT strategy consulting company based in Millersville, Maryland. Founded in 1993, the team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
20% IT Managed Services30% Customer Service Outsourcing20% Cybersecurity +215% Back Office Outsourcing15% Call Center ServicesFocus Areas
50% Help desk50% SecurityLocated in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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UndisclosedUndisclosed10 - 49Millersville, MD
Services provided
70% IT Managed Services30% Custom Software DevelopmentFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Managed Software Application & Solutions20% NetworkIn Millersville, Maryland, Flash Technology Group LLC. Is an IT managed services company. They offer IT managed services and Custom Software Development and were launched in 2007.
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UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
75% IT Managed Services25% IT Strategy ConsultingFocus Areas
15% Help desk50% Telecom10% Hardware +310% Managed Software Application & Solutions10% Network5% Managed Hosting ServicesSee all 2 projectsTeltek Systems is an IT service provider specializing in technology integration, day-to-day IT support, and project management. They consistently receive positive feedback, with 100% of reviewers highlighting their efficient workflow, impressive communication skills, quick response times, and competitive pricing. Clients commend their seamless operations and proactive customer engagement, with no areas for improvement mentioned.
Reviews mention Communicative
Clients have consistently praised Teltek Systems for their exceptional communication and responsiveness. One client highlighted their 'communication skills and response time' as a distinguishing factor, while another noted a 'seamless' workflow, emphasizing that the project ran smoothly with effective coordination. Overall, the sentiment regarding communication is overwhelmingly positive, with clients reporting satisfaction and minimal downtime during project execution.-
IT Consulting for Sporting Goods Company
5.0 Jun 10, 2020The communication skills and response time of the company set them apart. The workflow between our team and theirs was seamless, smooth, and easy.
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Industry Experience
Teltek Systems has demonstrated strong expertise in the retail and distribution sectors, particularly with sporting goods and wine distribution. Feedback highlights their efficient project execution, effective communication, and minimal downtime during technology upgrades. Clients appreciate their quick response times and personable approach, indicating a high level of satisfaction. Overall sentiment is positive, showcasing Teltek's strengths in IT project management and support, making them a suitable provider for businesses in retail and logistics industries.
Read All ReviewsSelect Industry to see insights
Retail Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Teltek Systems is recognized for providing competitive pricing and value for money, as noted by clients who appreciated their favorable rates and seamless service. One client highlighted their selection of Teltek due to 'favorable prices' and another emphasized 'competitive rates' in their ongoing partnership. Overall, clients express satisfaction with the cost-effectiveness of their services, citing efficient project execution and minimal downtime, which reflect strong value in their IT solutions.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
In Maryland, Teltek Systems is recognized for delivering prompt, effective IT solutions, including hardware updates and network improvements. Clients highlight their responsiveness, professionalism, and ability to manage complex projects smoothly, maintaining ongoing business operations with minimal disruption.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
50% IT Managed Services15% Call Center Services15% Cybersecurity +210% BI & Big Data Consulting & SI10% Cloud Consulting & SIFocus Areas
25% Help desk25% Network25% Security +125% TelecomIron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
50% IT Managed Services25% Accounting25% Custom Software DevelopmentFocus Areas
25% Help desk25% Managed Hosting Services25% Network +125% Other IT managed servicesEstablished in 1995, Immediate System Resources, Inc. Is an IT managed services company. The team focuses on IT managed services and Custom Software Development.
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UndisclosedUndisclosed10 - 49Glen Burnie, MD
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingFocus Areas
20% Help desk40% Security20% Disaster Recovery +120% NetworkPenacity, LLC is an IT managed services company founded in 2016. The team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Catonsville, MD
Services provided
30% IT Managed Services20% IT Staff Augmentation20% IT Strategy Consulting +310% Corporate Training & Coaching10% Custom Software Development10% Low/No Code DevelopmentFocus Areas
30% Help desk40% Disaster Recovery30% NetworkTsource, LLC is an IT managed services company. They are in Catonsville, Maryland. Their team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Cockeysville, MD
Services provided
40% IT Managed Services40% Cloud Consulting & SI20% IT Strategy ConsultingFocus Areas
20% Help desk80% Other IT managed servicesBaltimore Consulting, a cloud consulting & SI company, focuses on cloud consulting & SI and IT managed services. The agency is based in Cockeysville, Maryland.
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$5,000+$100 - $149 / hr2 - 9Towson, MD
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +120% IT Strategy ConsultingFocus Areas
25% Help desk25% Disaster Recovery25% Managed Hosting Services +125% SecurityIT managed services company NetQuest was established in 1995. The small team specializes in IT managed services and IT strategy consulting.
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$5,000+$100 - $149 / hr2 - 9Parkville, MD
Services provided
40% IT Managed Services10% IT Strategy Consulting10% Pay Per Click +410% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DesignFocus Areas
20% Help desk40% Disaster Recovery40% SecurityBaltimore Computer Solutions LLC is an IT managed services company. The firm is located in Parkville, Maryland. Their services include IT managed services and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Millersville, MD
Services provided
25% IT Managed Services25% AI Development25% BI & Big Data Consulting & SI +220% Business Consulting5% HR ConsultingFocus Areas
30% Help desk40% Managed Software Application & Solutions30% Managed Hosting ServicesJ29 Inc. Is a big data company. The small Millersville, Maryland-based team specializes in BI & big data consulting & SI and IT managed services. The firm was launched in 2017.
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$1,000+$100 - $149 / hr50 - 249Bowie, MD
Services provided
50% IT Managed Services20% Cybersecurity10% IT Strategy Consulting +47% Unified Communications Consulting & SI5% Call Center Services5% Cloud Consulting & SI3% IT Staff AugmentationFocus Areas
30% Help desk32% Security15% Disaster Recovery +310% Network9% Managed Hosting Services4% TelecomEstablished in 2014, Reliant Management is an IT managed services company. The company specializes in IT managed services and Cybersecurity, and is midsize.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
30% IT Managed Services30% IT Strategy Consulting20% Application Management & Support +120% Cloud Consulting & SIFocus Areas
20% Help desk40% Telecom20% Managed Hosting Services +120% Managed Software Application & SolutionsCommunications Research & Technologies International is a small Baltimore, Maryland-based IT managed services company. The team focuses on IT managed services and IT strategy consulting.
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$5,000+$150 - $199 / hr10 - 49Sparks Glencoe, MD
Services provided
40% IT Managed Services40% Cloud Consulting & SI20% CybersecurityFocus Areas
25% Help desk30% Managed Hosting Services25% Security +120% NetworkNetVigour is a small Sparks Glencoe, Maryland-based cloud consulting & SI company. The team offers cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249Cockeysville, MD
Services provided
10% IT Managed Services10% Branding10% Business Consulting +810% Cybersecurity10% IT Strategy Consulting10% Marketing Strategy10% Public Relations10% Social Media Marketing10% Unified Communications Consulting & SI5% Content Marketing5% Email MarketingFocus Areas
20% Help desk30% Disaster Recovery20% Managed Hosting Services +220% Security10% NetworkBased in York, Pennsylvania and Cockeysville, Maryland, Doceo is a branding company. They offer Branding and Public Relations and were founded in 2004.
Read moreSee All Locations (2)Cockeysville, MD
4 N Park Dr #12
Cockeysville, MD 210306 - 9
888-757-6629
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$1,000+$150 - $199 / hr10 - 49Alexandria, VA
Services provided
25% IT Managed Services25% Cybersecurity25% IT Strategy Consulting +215% Cloud Consulting & SI10% AI ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Software EvaluationSee all 3 projectsEnvision Consulting is a Managed IT Services provider specializing in IT management and support services. Reviews highlight their exceptional client commitment, seamless project execution, and ability to support growth with scalable IT solutions. Notably, 100% of reviewers commend their proactive approach to IT security and responsiveness, making them a preferred partner for businesses of all sizes.
Reviews mention Exceptional results
Clients consistently praise Envision Consulting for delivering exceptional results, highlighting their genuine commitment to client success. One CEO noted their ability to seamlessly transition teams to modern platforms like Microsoft Teams, significantly improving operational efficiency. The firm's detail-oriented approach to onboarding and offboarding was commended, ensuring smooth transitions. Additionally, the help desk team's responsiveness and expertise were described as exemplary. Overall, clients express strong trust in Envision, recommending them as a reliable IT partner for businesses of all sizes.-
Managed IT Services for Relocation Mgmt Consultant
5.0 Mar 18, 2026One of the biggest transitions for our team was moving from a traditional shared drive to Microsoft Teams. It felt like a major shift at the time, but Envision guided us through the process seamlessly and, in doing so, helped us realize we were operating nearly a decade behind industry standards. At the end of the day, I trust Envision with my company because they treat it as if it were their own. I would confidently recommend them to any business—large or small—looking for a true IT partner.
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2 of 2 reviews are 5 stars2 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Envision Consulting for their exceptional IT support and commitment to client success. One CEO noted their seamless transition to Microsoft Teams, highlighting Envision's proactive approach to IT management. Another client emphasized Envision's ability to help organizations adapt to remote work, citing a smooth transition during the pandemic. Overall, feedback reflects a high level of satisfaction, with clients recommending Envision as a reliable and strategic IT partner.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Envision Consulting's pricing, noting that it fits within their budgets while providing substantial value. One CEO highlighted the company's 'good value for cost' and long-term support that kept their organization 'on the cutting edge' without compromising affordability. Another client emphasized Envision's ability to deliver tailored solutions for businesses of all sizes, particularly appreciating their thoughtful, scalable options that align with client goals. Overall, the sentiment reflects a strong perception of value relative to cost.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Envision Consulting in Washington, D.C., excels in comprehensive IT support, cybersecurity, and strategic technology planning for diverse clients. Reviewers highlight their proactive approach, seamless transitions to new platforms like Microsoft Teams, and exceptional helpdesk responsiveness, demonstrating deep expertise in scalable, secure solutions for growing organizations.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Columbia, MD
Services provided
10% IT Managed Services20% Cloud Consulting & SI20% Custom Software Development +320% Cybersecurity20% IT Staff Augmentation10% Web DesignFocus Areas
30% Help desk30% Managed Software Application & Solutions20% Network +120% SecurityFounded in 2013, Tempo Solutions is a custom software development firm. Their services include Custom Software Development and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Columbia, MD
Services provided
20% IT Managed Services20% Business Consulting20% Cybersecurity +220% IT Staff Augmentation20% IT Strategy ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Network20% SecuritySaxon Infotech Inc. Is a Columbia, Maryland-based IT managed services company. They offer IT managed services and Cybersecurity and were founded in 2006.
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$1,000+$150 - $199 / hr50 - 249Rockville, MD
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% Managed Hosting Services10% Network10% Other IT managed services10% Security10% Software Evaluation10% Vendor Procurement & SelectionSee all 1 projectsAiriam provides complete managed IT and cybersecurity services for organizations.
Read moreSee All Locations (5)Rockville, MD
7520 Standish Place
Rockville, MD 2085550 - 75
(240) 252-1300
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UndisclosedUndisclosed250 - 999Gaithersburg, MD
Services provided
20% IT Managed Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Mobile App Development20% Product DesignFocus Areas
100% Help deskUnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.
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$5,000+$25 - $49 / hr250 - 999Reston, VA
Services provided
20% IT Managed Services40% AI Agents25% Cybersecurity +115% BI & Big Data Consulting & SIFocus Areas
15% Help desk35% Network20% Security +315% Telecom10% Managed Hosting Services5% Disaster RecoverySee all 2 projectsNayatel Global is a provider of Managed IT Services with expertise in AI and automation, offering solutions such as chatbot systems and IT support services. Reviews highlight their professional project management and technical expertise, with a 100% positive feedback rate, emphasizing their smooth communication and timely delivery of market-ready solutions.
1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Nayatel Global for their strong technical expertise and professional project management. A notable review highlighted the successful delivery of a fully functional AI chatbot for Alventix, emphasizing timely completion and effective communication. Clients appreciated their flexibility and problem-solving skills, with one stating, 'the collaboration was smooth from start to finish.' Overall, feedback reflects a high level of satisfaction and confidence in Nayatel Global's capabilities.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
AI Agents for Technology Company
5.0 — Nayatel Global developed an AI-powered chatbot for a technology company. The team created a booking and reminder workflow and automated Google reviews. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Nayatel Global's pricing, highlighting the cost-effectiveness of their AI chatbot solutions. One reviewer noted the delivery of a fully functional system on time, emphasizing the value received for the investment. Overall sentiment reflects a strong belief in the company's ability to provide high-quality services at a reasonable price, with seamless project management and clear communication further enhancing the perceived value.Was this helpful?
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List of the Top 5 Baltimore Outsourced Help Desk Services
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$5,000+$150 - $199 / hr1,000 - 9,999Owings Mills, MD
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+< $25 / hr50 - 249Baltimore, MD
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
60% IT Managed Services15% Help desk40% Other -
$5,000+$150 - $199 / hr10 - 49Towson, MD
Ability to deliver
31.1/40.016.2/20 Reviews6.4/10 Clients & Experience8.5/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
UndisclosedUndisclosed10 - 49Owings Mills, MD
Ability to deliver
23.5/40.016.2/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
45% IT Managed Services20% Help desk55% Other -
$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Ability to deliver
21.7/40.016.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services10% Help desk60% Other -
$5,000+Undisclosed1,000 - 9,999Baltimore, MD
Ability to deliver
20/40.00/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
18.3/40.013/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services25% Help desk60% Other -
$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Ability to deliver
8.6/40.00/20 Reviews3/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services35% Help desk50% Other -
UndisclosedUndisclosed50 - 249Baltimore, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% IT Managed Services25% Help desk60% Other -
$5,000+$150 - $199 / hr10 - 49Columbia, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% IT Managed Services40% Help desk60% Other -
UndisclosedUndisclosed10 - 49Essex, MD
Ability to deliver
10.1/40.00/20 Reviews3/10 Clients & Experience7.1/10 Market PresenceService focus
20% IT Managed Services10% Help desk80% Other -
UndisclosedUndisclosed10 - 49Millersville, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services30% Help desk60% Other -
$1,000+$150 - $199 / hr10 - 49Parkville, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$1,000+$150 - $199 / hr2 - 9Annapolis, MD
Ability to deliver
33.7/40.017.2/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
40% IT Managed Services25% Help desk60% Other -
Undisclosed$100 - $149 / hr10 - 49Glen Burnie, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% IT Managed Services20% Help desk70% Other -
$1,000+$50 - $99 / hr2 - 9Nottingham, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% IT Managed Services30% Help desk60% Other -
$1,000+$100 - $149 / hr10 - 49Westminster, MD
Ability to deliver
29.3/40.016.4/20 Reviews5.6/10 Clients & Experience7.3/10 Market PresenceService focus
40% IT Managed Services20% Help desk60% Other -
$10,000+$200 - $300 / hr50 - 249Belcamp, MD
Ability to deliver
21.5/40.016.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% IT Managed Services25% Help desk75% Other -
UndisclosedUndisclosed50 - 249Columbia, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% IT Managed Services100% Help desk80% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other
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