Top BPO Companies in Indonesia
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves IndonesiaServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$5,000+< $25 / hr1,000 - 9,999Serves IndonesiaServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
$1,000+< $25 / hr1,000 - 9,999Serves IndonesiaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
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UndisclosedUndisclosed250 - 999Jakarta, Indonesia
Services provided
INFOMEDIA NUSANTARA is a Jakarta, Indonesia-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 1984.
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$5,000+$25 - $49 / hr10,000+Jakarta, Indonesia
Services provided
Phone answering service VALDO INC focuses on Call Center Services and HR Consulting. They were founded in 2002.
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$1,000+< $25 / hr10 - 49Jakarta, Indonesia
Services provided
Market Research company PT Callindo Solusi Indonesia offers Market Research and cloud consulting & SI. They were founded in 2014.
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UndisclosedUndisclosed250 - 999Jakarta, Indonesia
Services provided
OpenWay is a Back Office Outsourcing company. The team is based in Petaling Jaya, Malaysia and Jakarta, Indonesia, and their services include Back Office Outsourcing.
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$5,000+< $25 / hr10,000+Jakarta, Indonesia
Services provided
IT strategy consulting company GOS Indoraya is located in Jakarta, Indonesia. They offer IT strategy consulting and IT managed services and were founded in 1994.
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UndisclosedUndisclosed50 - 249Jakarta Selatan, Indonesia
Services provided
Back Office Outsourcing company PT VADS Indonesia is in Jakarta Selatan, Indonesia. Established in 2008, the team provides Back Office Outsourcing and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Ibukota Jakarta, Indonesia
Services provided
Based in Ibukota Jakarta, Indonesia, Transcosmos Indonesia is a Back Office Outsourcing company. Launched in 2013, the team provides Back Office Outsourcing and CRM consulting and SI.
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$1,000+< $25 / hr2 - 9Batam, Indonesia
Services provided
Founded in 2026, Hub45 is a Back Office Outsourcing company. Headquartered in Batam, Indonesia, the team provides Back Office Outsourcing and Data Annotation Services.
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$5,000+< $25 / hr10 - 49Medan, Indonesia
Services provided
See all 3 projectsXpandeast is a sales and marketing outsourcing company specializing in lead generation, CRM data management, and content marketing. Across multiple reviews, clients have praised Xpandeast's proactive approach, professionalism, and ability to integrate as a seamless extension of their teams, with no negative feedback reported. Approximately 83% of reviewers emphasize their impressive project management and adaptability to changing needs.
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$1,000+< $25 / hr10 - 49Jakarta Selatan, Indonesia
Services provided
GTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation.
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UndisclosedUndisclosed250 - 999South Jakarta, Indonesia
Services provided
Launched in 2011, PT Cekindo Business International is a Business Consulting company. Their team specializes in Business Consulting and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Jakarta, Indonesia
Services provided
Syafira Service is a Compliance Consulting company. Founded in 2023, their team provides Compliance Consulting and Document Digitization & Management.
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$1,000+$25 - $49 / hr10 - 49Jakarta, Indonesia
Services provided
Business Consulting company Sophistec Global is located in Jakarta, Indonesia. Their services include Business Consulting and Back Office Outsourcing.
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$1,000+$50 - $99 / hr50 - 249Jakarta Selatan, Indonesia
Services provided
Emerhub is a Corporate Law company. The team specializes in Corporate Law and Back Office Outsourcing and is based in Jakarta Selatan, Indonesia and Kuta, Indonesia.
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$1,000+< $25 / hr2 - 9Jakarta, Indonesia
Services provided
Virtual Assistant Indonesia is a Market Research company. They were founded in 2011, and their services include Market Research and Event Marketing.
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UndisclosedUndisclosed10 - 49Jakarta, Indonesia
Services provided
Asia Outsourcing Services is an answering service launched in 2003. The small team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Jakarta, Indonesia
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Small call center company PT Outsource Indonesia, is located in Jakarta, Indonesia. The team specializes in Call Center Services and Accounting.
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UndisclosedUndisclosed10 - 49Central Jakarta, Indonesia
Services provided
Heroleads Indonesia is a Sales Outsourcing company. Headquartered in Central Jakarta, Indonesia, their small team provides Sales Outsourcing and Advertising. The agency was established in 2011.
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UndisclosedUndisclosed50 - 249Jakarta, Indonesia
Services provided
Back Office Outsourcing company ATI Business Group is based in Jakarta, Indonesia. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249South Jakarta, Indonesia
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PT Payrol Prima Indonesia (PayPrime), an IT managed services company, was founded in 1990. In South Jakarta, Indonesia, the team offers IT managed services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Jakarta, Indonesia
Services provided
Big data analytics company PT NEC Indonesia is located in Jakarta, Indonesia. They specialize in BI & big data consulting & SI and Back Office Outsourcing and were founded in 1968.
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UndisclosedUndisclosed2 - 9Jakarta Pusat, Indonesia
Services provided
SamOFis is a small Jakarta Pusat, Indonesia-based Business Consulting company. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Jakarta, Indonesia
Services provided
KiosMaya is a branding firm. They are located in Jakarta, Indonesia and have small team. Their services include Branding and Search Engine Optimization.
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List of the Top Indonesia BPO Services
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UndisclosedUndisclosed250 - 999Jakarta, Indonesia
Ability to deliver
6.7/40.00/20 Reviews1.2/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr10,000+Jakarta, Indonesia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr10 - 49Jakarta, Indonesia
Ability to deliver
5.9/40.00/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Jakarta, Indonesia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr10,000+Jakarta, Indonesia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Jakarta Selatan, Indonesia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Ibukota Jakarta, Indonesia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr2 - 9Batam, Indonesia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr10 - 49Medan, Indonesia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Jakarta Selatan, Indonesia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed250 - 999South Jakarta, Indonesia
Ability to deliver
8.3/40.00/20 Reviews2.1/10 Clients & Experience6.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$25 - $49 / hr10 - 49Jakarta, Indonesia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr10 - 49Jakarta, Indonesia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$50 - $99 / hr50 - 249Jakarta Selatan, Indonesia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr2 - 9Jakarta, Indonesia
Ability to deliver
7.8/40.00/20 Reviews3.1/10 Clients & Experience4.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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