Top Answering Service in Hong Kong
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Hong KongServices provided
Focus Areas
See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
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$100,000+Undisclosed10,000+North Point, Hong Kong
Services provided
Focus Areas
See all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
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UndisclosedUndisclosed50 - 249Hong Kong Islands, Hong Kong
Services provided
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CommPeak, a midsize call center, is headquartered in Hong Kong Islands, Hong Kong. The team focuses on Call Center Services and unified communications consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999Hong Kong, Hong Kong
Services provided
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Founded in 1998, Accenture (China) Co., Ltd., a large Business Consulting company, is in Hong Kong, Hong Kong. Their services include Business Consulting and Call Center Services.
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$5,000+$25 - $49 / hr250 - 999Kowloon, Hong Kong
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Focus Areas
Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Hong Kong, Hong Kong
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See all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
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List of the Top Hong Kong Answering Services Companies
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UndisclosedUndisclosed50 - 249Hong Kong Islands, Hong Kong
Ability to deliver
8.1/40.00/20 Reviews2.4/10 Clients & Experience5.7/10 Market PresenceService focus
75% Call Center Services35% Answering services25% Other -
UndisclosedUndisclosed1,000 - 9,999Hong Kong, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$100,000+Undisclosed10,000+North Point, Hong Kong
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$5,000+$25 - $49 / hr250 - 999Kowloon, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services35% Answering services20% Other -
$1,000+< $25 / hr10 - 49Hong Kong, Hong Kong
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
