Penbrothers

BACKGROUND

Please describe your company and position.

I am the President & CEO of Servantex

Describe what your company does in a single sentence.

We are a staffing services provider, primarily serving the hotel & hospitality industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penbrothers to accomplish?

• Build a 24/7 talent platform that drives work overnight (US hours)
• Access additional talent pools to build a stronger team
• Drive ROI on our hiring plan so we can move faster, hire faster

SOLUTION

How did you find Penbrothers?

Referral

Why did you select Penbrothers over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Penbrothers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penbrothers acts as our talent partner in the Philippines -> employer of record,HR management, and recruitment in the Philippines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hired 15+ people with plans to hire 20+ more. They've been a key talent partner that has sourced and helped us build a high-performance team. Huge ROI improvement on our talent plan. We could not have hired this number of people this fast in the US due to talent availability and cost. This allowed us to grow faster and perform better.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes - strong project plan & consistent communication. Great partners.

What was your primary form of communication with Penbrothers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Strong communication and value alignment. We care deeply about treating our people well, unlocking their potential, and creating strong teams. Penbrothers aligns with this, helping us focus on great people and great teams.

Are there any areas for improvement or something Penbrothers could have done differently?

N/A