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Top BPO Companies in Lyon

Ratings Updated: March 7, 2026
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0 Leaders 12 Contenders

12 Companies

Country: France
City: Lyon

List of the Top Lyon BPO Services

  • Featured

    What are Featured Providers?

    Connext Logotype

    Connext

    5.0 7 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Lyon, France

    Services provided

    30% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +1 service
    20% IT Staff Augmentation

    Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

    See all 7 projects

    Reviews mention Proactive

    Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.
    • Staff Augmentation for Accounting Management Firm
      5.0 Dec 17, 2021

      We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.

      Read Full Review
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    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
    Read All Reviews

    View projects from:

    Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

    Ahmedabad, India

    Swastik Cross Road
    Ahmedabad, India 380009

    2 - 5

    See All Locations (5)
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    MarKam Solutions Logotype

    MarKam Solutions

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Lyon, France

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +2 services
    20% Sales Outsourcing
    10% Back Office Outsourcing

    MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

    See all 9 projects

    Reviews mention Transparent

    Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.
    • Call Center Services & Customer Service for Cybersecurity Co
      5.0 Nov 6, 2025

      The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.

      Read Full Review
    Read All Reviews
    3 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the last six months, MarKam Solutions has received positive feedback for their exceptional project management and client-centric approach. Clients highlighted their professionalism, adaptability, and effective communication. One client reported a 50% increase in lead generation and a 35% improvement in conversion rates, attributing these results to MarKam's strategic methods. Another praised their tailored solutions despite budget constraints, emphasizing their commitment to client needs. Overall, the sentiment is overwhelmingly favorable, with no significant areas for improvement noted.
    Read 3 Recent Reviews

    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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  • E-Satisfaction Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Limonest, France

    Services provided

    45% Customer Service Outsourcing
    20% Back Office Outsourcing
    15% Call Center Services +2 services
    10% Digital Strategy
    10% Sales Outsourcing

    E-Satisfaction is a Customer Service Outsourcing company. They were founded in 2012, and their services include Customer Service Outsourcing and Back Office Outsourcing.

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  • EVERIAL Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Rillieux-la-Pape, France

    Services provided

    60% ECM Consulting and SI
    40% Document Digitization & Management

    EVERIAL, an ECM consulting and SI company, specialize in ECM consulting and SI and Document Digitization & Management. They were launched in 1989.

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  • Blueway Software Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Rillieux-la-Pape, France

    Services provided

    50% Business Consulting
    50% Call Center Services

    Located in Rillieux-la-Pape, France, Blueway Software is a small Business Consulting and answering service. Their services include Business Consulting and Call Center Services.

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  • Force Plus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Lyon, France

    Services provided

    20% Business Consulting
    20% Sales Outsourcing
    20% Search Engine Optimization +3 services
    20% Social Media Marketing
    10% Call Center Services
    10% Customer Service Outsourcing

    Force Plus is a Business Consulting company headquartered in Lyon, France. The team specializes in Business Consulting and Search Engine Optimization.

    Read more
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  • Koonden Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Lyon, France

    Services provided

    20% Conversion Optimization
    20% Marketing Strategy
    15% Content Marketing +5 services
    15% Digital Strategy
    10% Sales Outsourcing
    8% Direct Marketing
    6% Account-Based Marketing
    6% Business Consulting

    Located in Lyon, France, Koonden is a small Marketing Strategy company. The team provides Marketing Strategy and Conversion Optimization.

    Read more
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  • BMPB France Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Limas, France

    Services provided

    40% Back Office Outsourcing
    40% Call Center Services
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    BMPB France is a small answering service company located in Limas, France. The team focuses on Call Center Services and Back Office Outsourcing.

    Read more
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  • Res Humana France Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lyon, France

    Services provided

    40% Business Consulting
    30% Back Office Outsourcing
    30% HR Consulting

    Small Business Consulting company Res Humana France, is in Lyon, France. The team focuses on Business Consulting and Back Office Outsourcing.

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  • Scrapster Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lyon, France

    Services provided

    50% BI & Big Data Consulting & SI
    25% Custom Software Development
    25% Sales Outsourcing

    Scrapster , a small business intelligence company, is located in Lyon, France. Their services include BI & big data consulting & SI and Custom Software Development.

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  • l'Atelier du Lead Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Lyon, France

    Services provided

    40% Conversion Optimization
    20% Pay Per Click
    20% Sales Outsourcing +1 service
    20% Social Media Marketing

    L'Atelier du Lead is a Lyon, France-based Conversion Optimization company. Established in 2017, the team specializes in Conversion Optimization and Social Media Marketing.

    Read more
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  • Greenvision Consulting Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    Mont-Saint-Martin, France

    Services provided

    30% Business Consulting
    20% Market Research
    20% Marketing Strategy +3 services
    10% Corporate Training & Coaching
    10% Engineering
    10% Sales Outsourcing

    Greenvision Consulting is a Business Consulting company established in 2024. Their team provides Business Consulting and Market Research.

    Read more

    Mont-Saint-Martin, France

    Chemin de Namière 215
    Mont-Saint-Martin, France 38120

    1

    +33645909160

    See All Locations (2)
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  • Keepcall Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Lyon, France

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing

    Keepcall, a small answering service company, is in Lyon, France. Their services include Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • PRO CONTACT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lyon, France

    Services provided

    65% Call Center Services
    35% Customer Service Outsourcing

    PRO CONTACT, a call center service, was launched in 1990. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more

    Lyon, France

    5 Place Charles Béraudier
    Lyon, France 69003

    047.213.2303

    See All Locations (2)
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List of the Top Lyon BPO Services

  1. E-Satisfaction Logotype

    E-Satisfaction

    $10,000+
    $25 - $49 / hr
    10 - 49
    Limonest, France

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  2. EVERIAL Logotype

    EVERIAL

    Undisclosed
    Undisclosed
    250 - 999
    Rillieux-la-Pape, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Back Office Outsourcing
    60% Other
    View Profile Visit Website
  3. Blueway Software Logotype

    Blueway Software

    Undisclosed
    Undisclosed
    10 - 49
    Rillieux-la-Pape, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  4. Force Plus Logotype

    Force Plus

    $1,000+
    < $25 / hr
    10 - 49
    Lyon, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Back Office Outsourcing
    60% Other
    View Profile Visit Website
  5. Koonden Logotype

    Koonden

    $1,000+
    $100 - $149 / hr
    2 - 9
    Lyon, France

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  6. BMPB France Logotype

    BMPB France

    Undisclosed
    Undisclosed
    10 - 49
    Limas, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  7. Res Humana France Logotype

    Res Humana France

    Undisclosed
    Undisclosed
    2 - 9
    Lyon, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Back Office Outsourcing
    70% Other
    View Profile Visit Website
  8. Scrapster Logotype

    Scrapster

    Undisclosed
    Undisclosed
    2 - 9
    Lyon, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Back Office Outsourcing
    75% Other
    View Profile Visit Website
  9. l'Atelier du Lead Logotype

    l'Atelier du Lead

    Undisclosed
    Undisclosed
    Freelancer
    Lyon, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  10. Greenvision Consulting Logotype

    Greenvision Consulting

    $10,000+
    $150 - $199 / hr
    2 - 9
    Marseille, France

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  11. Keepcall Logotype

    Keepcall

    $1,000+
    < $25 / hr
    2 - 9
    Lyon, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  12. PRO CONTACT Logotype

    PRO CONTACT

    Undisclosed
    Undisclosed
    2 - 9
    Saint-Baldoph, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website

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