Top BPO Companies in Lyon
11 Companies
List of the Top Lyon BPO Services
Sponsored
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Lyon, FranceServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr50 - 249Serves Lyon, FranceServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Efficient
Clients have consistently praised MarKam Solutions for their efficient project management and timely deliveries. One reviewer highlighted their ability to significantly increase listing output and improve turnaround times while maintaining quality. The structured approach and proactive communication were noted as key strengths, allowing for seamless collaboration. Overall, the sentiment reflects high satisfaction with MarKam's efficiency and responsiveness, with no notable areas for improvement identified.-
Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
See All Locations (1)Sofia, Bulgaria
Campus X
Sofia, Bulgaria 172950 - 75
+359876122130
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$10,000+$25 - $49 / hr10 - 49Limonest, France
Services provided
45% Customer Service Outsourcing20% Back Office Outsourcing15% Call Center Services +2 services10% Digital Strategy10% Sales OutsourcingE-Satisfaction is a Customer Service Outsourcing company. They were founded in 2012, and their services include Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (1)Limonest, France
53 rue de l'étang, KOUEST Building, Bat D
Limonest, France 6976010 - 15
0033420100388
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UndisclosedUndisclosed250 - 999Rillieux-la-Pape, France
Services provided
60% ECM Consulting and SI40% Document Digitization & ManagementEVERIAL, an ECM consulting and SI company, specialize in ECM consulting and SI and Document Digitization & Management. They were launched in 1989.
Read moreSee All Locations (1)Rillieux-la-Pape, France
1691, Avenue de l'hippodrome
Rillieux-la-Pape, France 69140101 - 150
+33.04.72.13.53.00
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UndisclosedUndisclosed10 - 49Rillieux-la-Pape, France
Services provided
50% Business Consulting50% Call Center ServicesLocated in Rillieux-la-Pape, France, Blueway Software is a small Business Consulting and answering service. Their services include Business Consulting and Call Center Services.
Read moreSee All Locations (1)Rillieux-la-Pape, France
64 Avenue du Général LECLERC,
Rillieux-la-Pape, France 6914031 - 40
+33.4.3725.0472
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$1,000+< $25 / hr10 - 49Lyon, France
Services provided
20% Business Consulting20% Sales Outsourcing20% Search Engine Optimization +3 services20% Social Media Marketing10% Call Center Services10% Customer Service OutsourcingForce Plus is a Business Consulting company headquartered in Lyon, France. The team specializes in Business Consulting and Search Engine Optimization.
Read moreSee All Locations (1)Lyon, France
15 Place Bellecour
Lyon, France 6900221 - 30
+33.4.7277.4400
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$1,000+$100 - $149 / hr2 - 9Lyon, France
Services provided
20% Conversion Optimization20% Marketing Strategy15% Content Marketing +5 services15% Digital Strategy10% Sales Outsourcing8% Direct Marketing6% Account-Based Marketing6% Business ConsultingLocated in Lyon, France, Koonden is a small Marketing Strategy company. The team provides Marketing Strategy and Conversion Optimization.
Read moreSee All Locations (1)Lyon, France
53 Rue Vauban
Lyon, France 690062 - 5
+33465845034
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UndisclosedUndisclosed10 - 49Limas, France
Services provided
40% Back Office Outsourcing40% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingBMPB France is a small answering service company located in Limas, France. The team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Limas, France
61, rue Depagneux, LIMAS, Rhône-Alpes
Limas, France 694006 - 9
+33.4.7403.8177
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UndisclosedUndisclosed2 - 9Lyon, France
Services provided
40% Business Consulting30% Back Office Outsourcing30% HR ConsultingSmall Business Consulting company Res Humana France, is in Lyon, France. The team focuses on Business Consulting and Back Office Outsourcing.
Read moreSee All Locations (1)Lyon, France
20 Boulevard Eugene Deruelle Britannia building,
Lyon, France 690036 - 9
+33.4.7814.2550
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UndisclosedUndisclosed2 - 9Lyon, France
Services provided
50% BI & Big Data Consulting & SI25% Custom Software Development25% Sales OutsourcingScrapster , a small business intelligence company, is located in Lyon, France. Their services include BI & big data consulting & SI and Custom Software Development.
Read moreSee All Locations (1)Lyon, France
Rue du lac
Lyon, France 690031
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UndisclosedUndisclosedFreelancerLyon, France
Services provided
40% Conversion Optimization20% Pay Per Click20% Sales Outsourcing +1 service20% Social Media MarketingL'Atelier du Lead is a Lyon, France-based Conversion Optimization company. Established in 2017, the team specializes in Conversion Optimization and Social Media Marketing.
Read moreSee All Locations (1)Lyon, France
Rue Vaubecour
Lyon, France 690021
+33.451.580.670
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$1,000+< $25 / hr2 - 9Lyon, France
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingKeepcall, a small answering service company, is in Lyon, France. Their services include Call Center Services and Sales Outsourcing.
Read moreSee All Locations (1)Lyon, France
116, chemin du Colombier
Lyon, France 69007+33.047.844.3152
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UndisclosedUndisclosed2 - 9Lyon, France
Services provided
65% Call Center Services35% Customer Service OutsourcingPRO CONTACT, a call center service, was launched in 1990. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Lyon, France
5 Place Charles Béraudier
Lyon, France 69003047.213.2303
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
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Ability to Deliver considers three criteria:
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List of the Top Lyon BPO Services
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$10,000+$25 - $49 / hr10 - 49Limonest, France
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Rillieux-la-Pape, France
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Rillieux-la-Pape, France
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Lyon, France
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$100 - $149 / hr2 - 9Lyon, France
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Limas, France
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Lyon, France
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Lyon, France
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosedFreelancerLyon, France
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr2 - 9Lyon, France
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Lyon, France
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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