- 1 of 2 Back Office Outsourcing reviews are 5 stars
- $50,000 – $199,999 avg. project cost
Back Office Outsourcing PROJECT HIGHLIGHT
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Hugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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In recent reviews, clients have praised Hugo Inc. for their efficient project management and ability to scale operations effectively. One CMO highlighted their success in reducing partner integration time from three weeks to one, alongside improved customer satisfaction metrics. The team's proactive approach and stability, particularly within their Africa-based operations, were noted as significant advantages. Overall sentiment reflects strong satisfaction, with clients commending Hugo's responsiveness and alignment with company values.
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OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Clients consistently highlight OWORKERS' high-quality work, particularly their effective problem-solving abilities and quick decision-making. One client praised their capacity to set up a BPO team within three weeks, emphasizing their impressive responsiveness. Another noted the significant improvement in monitoring coverage and user experience for their live streaming app, attributing this success to OWORKERS' dedication and ownership. Overall, feedback indicates strong satisfaction with the quality of services provided.
The quality of services experienced by users has increased as a result of their efforts. Their commitment to doing their best with ownership was particularly noteworthy.
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Clients have expressed satisfaction with OWORKERS' cost-effectiveness and overall value for money. One client noted that pricing was a key factor in their selection, highlighting OWORKERS' ability to provide quick problem-solving and effective feedback. Another client mentioned that OWORKERS' services improved monitoring quality while maintaining competitive pricing. Overall, the sentiment is positive regarding the balance between cost and the quality of services delivered.
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BPO Hive LLC is a company specializing in providing overseas staffing and high-quality call center solutions. The reviews reflect a 100% satisfaction rate, highlighting their ability to provide talented staff and excellent communication. Clients commend their alignment with company values and impressive project management, emphasizing their proficiency in delivering value within budget.
BPO Hive LLC has received commendations for delivering high-quality work, particularly in providing talented staff for outbound calling. One client noted the 'talented and high-quality staffing' as a standout feature, while another emphasized their 'great communication' and ability to meet KPIs. Overall, sentiment regarding the quality of work is very positive, with no reported areas for improvement.
Talented and high-quality staffing is provided.
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BPO Hive LLC is recognized for providing good value for money, with clients highlighting their pricing as fitting within budget and aligning with overall expectations. One COO noted the company's offerings as a 'great value for cost,' while another client emphasized their affordability in securing talent. Overall sentiment reflects satisfaction with the balance between cost and quality, indicating that BPO Hive LLC successfully meets client needs without compromising on service delivery.
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Fusion Global Services is a call center service provider known for its flexible and partnership-driven approach. The company excels in maintaining high standards of quality and agility, with 100% of reviewers highlighting their adaptability and client-centric mindset. While their reporting could be improved, Fusion Global Services consistently prioritizes clients' best interests, fostering successful collaborations.
Fusion Global Services is perceived as offering strong value for money, with clients noting their flexibility in contract terms and a partnership approach rather than a vendor relationship. One client highlighted a £70,000 investment, emphasizing the company's commitment to quality and responsiveness. They appreciate that Fusion prioritizes clients' interests over cost, fostering a collaborative environment. Overall, the sentiment reflects satisfaction with the cost-effectiveness and adaptability of their services.
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BPO ZONES is a software development company offering comprehensive services, including mobile and web development, frontend technologies, and embedded software. Feedback indicates a high level of satisfaction, with 100% of reviews praising their proactive project management and flexibility. However, some note occasional issues with English fluency and internet connectivity. Overall, they are valued for responsiveness and effective communication.
Clients commend BPO ZONES for its cost-effective rates and overall value for money, noting their proactive project management and responsiveness. One client highlighted that BPO ZONES consistently outperformed competitors in terms of pricing and reliability. Their ability to scale teams efficiently and accommodate urgent requests further enhances perceived value. However, some clients mentioned minor issues with language proficiency among technical staff, which did not detract significantly from the overall positive sentiment regarding their pricing structure.
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Data Entry Hub, a Back Office Outsourcing company, was established in 2019. The team provides Back Office Outsourcing and Transcription.
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Established in 2011, Infomineo is a Market Research company. The team offers Market Research and Back Office Outsourcing.
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Founded in 2014, EgyBell is a HR Outsourcing company. The agency specializes in HR Outsourcing and HR Consulting.
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ClinMax is a Back Office Outsourcing and Compliance Consulting company established in 2015. The small team offers Back Office Outsourcing and Compliance Consulting.
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TelTalk, a midsize Customer Service Outsourcing company, is based in Cairo, Egypt. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Majorel Egypt is a call center service. Their team is located in Cairo, Egypt. The agency focuses on Call Center Services and Customer Service Outsourcing.
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Xceed is a large call center service founded in 2001. Their team focuses on Call Center Services and Back Office Outsourcing.
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Flowtechtics is a phone answering service. The Alexandria, Egypt-based agency was established in 2017. Their team offers Call Center Services and Back Office Outsourcing.
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ERP consulting and SI company Moscar Business Solutions is in Cairo, Egypt and Jeddah, Saudi Arabia. Their services include ERP consulting and SI and Call Center Services.
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Peakpoint outsourcing is a small phone answering service established in 2023. Their team focuses on Call Center Services and Back Office Outsourcing.
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ETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.
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Second Step offers exceptional Back Office Services, particularly in recruitment and administrative outsourcing. Their reviews highlight a meticulous approach, demonstrating expertise in complex markets like Egypt and Iraq. Clients commend their precise project management and tailored strategies, making them a valuable partner in offshore back office operations and remote office support.
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Based in Giza, Egypt, KAP Outsourcing Solutions is an Employer of Record (EOR) Services company. The team specializes in Employer of Record (EOR) Services and Customer Service Outsourcing.
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Winners Outsource, an answering service company, is in Giza, Egypt. They provide Call Center Services and Back Office Outsourcing.
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Sourcet Global Solutions is a Dubai, United Arab Emirates-based answering service. They focus on Call Center Services and Back Office Outsourcing.
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AHS Auditors is a small Business Consulting company located in Cairo, Egypt and Cairo, Egypt. The team provides Business Consulting and Back Office Outsourcing.
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Dropjobbing is a Cairo, Egypt-based Direct Marketing company. They focus on Direct Marketing and Sales Outsourcing and were established in 2016.
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Customer Orb Limited is a Back Office Outsourcing company. They were established in 2017 and focus on Back Office Outsourcing and Custom Software Development.
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Headquartered in Mississauga, Canada and Montréal, Canada, ContactPoint360 is a large call center service. The team focuses on Call Center Services and Customer Service Outsourcing.
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