Top Chat Support Services in Germany
22 Companies
List of the Top Germany Chat Support Companies
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Significo
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$1,000+$25 - $49 / hr50 - 249Dassendorf, GermanyServices provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
15% Chat Support Services35% Phone Support Services30% Order Processing & Taking +120% Email Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
7 of 8 reviews are 5 stars5 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the past six months, CCIG Group has received positive feedback for their exceptional flexibility and responsiveness in customer service projects across various industries. Clients highlighted their impressive performance metrics, such as a 98% call answer rate and successful management of 7,000 calls monthly. Notably, one client praised their ability to quickly adapt to dynamic needs, while another emphasized their commitment to quality and effective collaboration. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and confidence in CCIG Group's capabilities.Was this helpful?
12 of 14 Customer Service Outsourcing reviews are 5 stars9 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 14 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read moreWas this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
See All Locations (13)Berlin, Germany
Kurfürstendamm 15
Berlin, Germany 1071916 - 20
+49 30 220 131 023
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$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Exceptional results
Clients have consistently praised Helpware for delivering exceptional results. One client noted their 'great' outcomes and expressed intent to expand their partnership, highlighting the company's 'responsiveness' and commitment to exceeding expectations. Another client reported achieving 75% of their customer metric goal, commending Helpware's 'fantastic workflow' and dedication to success. Overall, the sentiment reflects high satisfaction with Helpware's services, emphasizing their effectiveness and willingness to go above and beyond.-
BPO & IT Services for HealthTech Firm
5.0 Nov 3, 2021The responsiveness and willingness to go above and beyond for us was impressive. Results have been great so far, we plan to grow with Helpware.
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Research Data for Customer Service & Engagement Platform
5.0 Apr 12, 2019Of our 80% reach goal, we successfully attained 75% of the customer metric. We were very satisfied with Helpware’s work. Helpware went above and beyond to reach our goal.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +110% Insurance Services & BrokersFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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UndisclosedUndisclosed250 - 999Köln, Germany
Services provided
25% Customer Service Outsourcing25% AI Consulting25% AI Development +125% IT Managed ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesIT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
Read moreSee All Locations (3)Köln, Germany
Stollwerckstraße 19
Köln, Germany 51149101 - 150
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$5,000+< $25 / hr250 - 999München, Germany
Services provided
30% Customer Service Outsourcing30% Call Center Services30% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesFounded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249Erkelenz, Germany
Services provided
32% Customer Service Outsourcing23% Back Office Outsourcing18% Sales Outsourcing +217% Call Center Services10% Business ConsultingFocus Areas
71% Chat Support Services29% Phone Support ServicesTolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Customer Service Outsourcing20% Branding20% Call Center Services +220% Recruiting20% Social Media MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
Read moreSee All Locations (2)Berlin, Germany
Siegfriedstr. 183
Berlin, Germany 103652 - 5
+49 221 5300 6911
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$10,000+< $25 / hr10 - 49München, Germany
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesEstablished in 2025, KALLEXA is a small call center company in Ferizaj, Kosovo and München, Germany. Their team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)München, Germany
Heiglhofstraße
München, Germany 813776 - 9
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
45% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +110% Sales OutsourcingFocus Areas
56% Chat Support Services22% Order Processing & Taking22% Phone Support ServicesMaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
50% Chat Support Services25% Email Support Services25% Phone Support ServicesFounded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Holzwickede, Germany
Services provided
20% Customer Service Outsourcing50% Document Digitization & Management20% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesRhenus Office Systems Polska, a Document Digitization & Management company, was launched in 2001. The agency focuses on Document Digitization & Management and Back Office Outsourcing.
Read moreSee All Locations (2)Holzwickede, Germany
Rhenus-Platz 1
Holzwickede, Germany 59439301 - 400
+49 2301 291600
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Call Center ServicesFocus Areas
43% Chat Support Services29% Order Processing & Taking28% Phone Support ServicesHanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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UndisclosedUndisclosed50 - 249Stuttgart, Germany
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +120% Business ConsultingFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingEuro Union Assistance GmbH is a call center company founded in 1994. Based in Stuttgart, Germany, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Am Borsigturm 15
Berlin, Germany 135071001 - 2000
+49 (0)30 850 62 60
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
12% Customer Service Outsourcing70% Accounting18% Back Office OutsourcingFocus Areas
50% Chat Support Services50% Email Support ServicesBürodienstleistungen Sigrid Hiltmann is an Accounting company. They are located in Bremen, Germany and have small team. Their services include Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
10% Customer Service Outsourcing60% Accounting10% Back Office Outsourcing +210% Business Consulting10% Financial ConsultingFocus Areas
100% Chat Support ServicesEbs Büroservice, a small Accounting company, is located in Bremen, Germany. The team specializes in Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249München, Germany
Services provided
20% Customer Service Outsourcing60% Business Consulting20% IT Strategy ConsultingFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingLaunched in 2010, LEITWERK Consulting GmbH is a Business Consulting company. The team offers Business Consulting and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Tübingen, Germany
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Translation +210% Corporate Training & Coaching10% Direct MarketingFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingEDVLAB Communications, a telephone answering service, provides Call Center Services and Translation. The firm is headquartered in Tübingen, Germany.
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UndisclosedUndisclosed10 - 49Kirchheim unter Teck, Germany
Services provided
20% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +610% Call Center Services10% Corporate Training & Coaching10% IT Managed Services10% Pay Per Click10% Print Design10% Search Engine OptimizationFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingMediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization.
Read moreSee All Locations (2)Kirchheim unter Teck, Germany
Dettinger Str. 67-69
Kirchheim unter Teck, Germany 7323010 - 15
+49 7021 732900
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$10,000+Undisclosed50 - 249Berlin, Germany
Services provided
80% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Chat Support Services80% Email Support Services10% Order Processing & TakingScalivo GmbH is a midsize Customer Service Outsourcing company. Launched in 2022, the team provides Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10,000+Nürnberg, Germany
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
10% Chat Support Services70% Phone Support Services15% Email Support Services +15% Order Processing & TakingWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Nürnberg, Germany
Tullnaustraße 20
Nürnberg, Germany 904022001 - 5000
+49 911 9339 0
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List of the Top Germany Chat Support Companies
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UndisclosedUndisclosed250 - 999Köln, Germany
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing50% Chat Support Services75% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
32% Customer Service Outsourcing71% Chat Support Services68% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing40% Chat Support Services90% Other -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
30.2/40.016.8/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
10% Customer Service Outsourcing15% Chat Support Services90% Other -
$1,000+< $25 / hr10 - 49Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$10,000+< $25 / hr10 - 49München, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
45% Customer Service Outsourcing56% Chat Support Services55% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing50% Chat Support Services60% Other -
UndisclosedUndisclosed250 - 999Holzwickede, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing20% Chat Support Services80% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Customer Service Outsourcing43% Chat Support Services65% Other -
UndisclosedUndisclosed50 - 249Stuttgart, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing30% Chat Support Services80% Other -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing20% Chat Support Services90% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
12% Customer Service Outsourcing50% Chat Support Services88% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other
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