Top Phone Support Services in Southampton
22 Companies
List of the Top Southampton Customer Service Phone Support Companies
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UndisclosedUndisclosed50 - 249Romsey , England
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
44% Phone Support Services30% Order Processing & Taking26% Chat Support ServicesImpact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Shanklin, England
Services provided
70% Customer Service Outsourcing30% Call Center ServicesFocus Areas
60% Phone Support Services15% Email Support Services15% Order Processing & Taking +110% Chat Support ServicesE-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Andover, England
Services provided
36% Customer Service Outsourcing38% Call Center Services26% Sales OutsourcingFocus Areas
31% Phone Support Services69% Chat Support ServicesAngel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr50 - 249Brighton, England
Services provided
20% Customer Service Outsourcing40% Call Center Services40% Sales OutsourcingFocus Areas
80% Phone Support Services15% Email Support Services5% Chat Support ServicesAnswering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Marlow, England
Services provided
10% Customer Service Outsourcing30% Fulfillment15% Call Center Services +810% Back Office Outsourcing10% Logistics & Supply Chain Consulting5% Air Freight5% Freight forwarding5% Ocean Freight5% Rail Freight3% Direct Marketing2% Product MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingWhistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
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$1,000+Undisclosed10 - 49Dorking, England
Services provided
20% Customer Service Outsourcing35% Direct Marketing20% Sales Outsourcing +215% Call Center Services10% Market ResearchFocus Areas
100% Phone Support ServicesNovus Business Connections Limited, a small Direct Marketing company, is based in Dorking, England. Their services include Direct Marketing and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Great team
Quantanite has received positive feedback for their exceptional team, described as an extension of the client’s full-time staff. A co-founder noted the company’s analysts have been retained for four years, highlighting their commitment and effectiveness. Clients praised the strong candidate pool and dedication to tasks, indicating a high level of satisfaction with the team's performance and collaboration.-
BPO Support Services for Recruitment Platform
4.5 Feb 10, 2021Their analysts are like an extension of our full-time team. Large number of strong candidates, who are very committed to any task put in front of them.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
From London, clients highlight Quantanite's expertise in providing dedicated analysts for startup operations, streamlining processes like accounting and data management. Their team’s commitment and effective workflow have sustained long-term partnerships over several years.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249London, England
Services provided
10% Customer Service Outsourcing40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 4 projectsAbacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.
Reviews mention Understands their clients' needs
Clients consistently commend Abacus Cambridge Partners for their keen understanding of project requirements and adaptability to changing needs. One client highlighted their flexible response to urgent requests, ensuring timely delivery even under tight deadlines. Another emphasized their ability to listen and deliver on-demand, reinforcing their reputation as a reliable partner. Overall, the sentiment reflects strong approval of their client-centric approach and technical proficiency, indicating a solid fit for prospective projects.-
API Development for Telecommunications Company
5.0 Dec 6, 2021The first is their understanding of our requirements, the second is the ability to change based on requirements, and the third is timely delivery. Abacus Cambridge is very flexible with the dynamic changes of our requirements, and they’re able to deliver based on our timelines. They also understand that the changes come from our clients.
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Apigee API & CIM Management for Holding Company
5.0 Mar 31, 2021They understand and listen to our needs. They’re able to deliver on-demand.
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Industry Experience
Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.Was this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
40% Phone Support Services40% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsCALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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$1,000+< $25 / hr50 - 249Sutton, England
Services provided
15% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)20% Accounting +220% Back Office Outsourcing20% Real Estate LawFocus Areas
50% Phone Support Services20% Chat Support Services15% Email Support Services +115% Order Processing & TakingTellida is a midsize Colombo, Sri Lanka-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
Read moreSee All Locations (2)Sutton, England
10 Sutton Plaza
Sutton, England SM1 4FT21 - 30
+447404408795
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$1,000+< $25 / hr250 - 999Bristol, England
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingChatPandas, a Customer Service Outsourcing company, is located in Albany, New York and Bristol, England. They specialize in Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (3)Bristol, England
150 Saint Michael's Hill
Bristol, England BS2 8DA41 - 49
+44 20 3286 1548
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$100,000+< $25 / hr1,000 - 9,999London , England
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Business Consulting +110% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Phone Support ServicesFirstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+London, England
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
70% Phone Support Services15% Email Support Services10% Chat Support Services +15% Order Processing & TakingWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)London, England
Brock House 19 Langham Street
London, England W1W 7NYMore than 5k
+44 (0)1324575000
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$1,000+< $25 / hr50 - 249Monks Risborough, England
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Direct Marketing +310% Event Marketing10% Market Research10% Public RelationsFocus Areas
100% Phone Support ServicesCATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
Read moreSee All Locations (2)Monks Risborough, England
71 South Street
Monks Risborough, England HP2710 - 15
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$1,000+< $25 / hr10 - 49Bristol, England
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingVirtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49London, England
Services provided
20% Customer Service Outsourcing55% Call Center Services25% Recruitment Process OutsourcingFocus Areas
35% Phone Support Services40% Chat Support Services15% Email Support Services +110% Order Processing & TakingSee all 1 projectsMedlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
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UndisclosedUndisclosed50 - 249London, England
Services provided
14% Customer Service Outsourcing16% Recruiting14% Call Center Services +414% HR Outsourcing14% Recruitment Process Outsourcing14% Sales Outsourcing14% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingRecruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services.
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$1,000+$100 - $149 / hr2 - 9London, England
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Direct MarketingFocus Areas
100% Phone Support ServicesOppdrip is a Sales Outsourcing company. Founded in 2023, the firm is in London, England. Their team specializes in Sales Outsourcing and Direct Marketing.
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$5,000+< $25 / hr2 - 9London, England
Services provided
15% Customer Service Outsourcing40% Sales Outsourcing10% Direct Marketing +510% Email Marketing10% Search Engine Optimization5% Business Consulting5% Content Marketing5% Social Media MarketingFocus Areas
25% Phone Support Services35% Email Support Services30% Chat Support Services +110% Order Processing & TakingSee all 1 projectsDesire Group International specializes in services such as Customer Support Outsourcing and sales process improvement. Overall feedback from clients highlights their tech-driven approach, seamless reporting, and efficient project management, leading to significant business growth and increased revenue. Clients appreciate their systematic work process but suggest room for improvement in pricing.
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$1,000+< $25 / hr2 - 9London, England
Services provided
25% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
30% Phone Support Services40% Chat Support Services30% Order Processing & TakingBack Office Outsourcing company The Business Outsourcing Company is based in London, England and Ripon, England. They provide Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Wembley, England
Services provided
36% Customer Service Outsourcing36% Call Center Services18% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingConfero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Hounslow , England
Services provided
25% Customer Service Outsourcing75% Call Center ServicesFocus Areas
100% Phone Support ServicesComputer Call is a telephone answering service. They are headquartered in Hounslow , England and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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List of the Top Southampton Customer Service Phone Support Companies
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UndisclosedUndisclosed50 - 249Romsey , England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing44% Phone Support Services50% Other -
UndisclosedUndisclosed10 - 49Shanklin, England
Ability to deliver
5.9/40.00/20 Reviews1/10 Clients & Experience4.9/10 Market PresenceService focus
70% Customer Service Outsourcing60% Phone Support Services30% Other -
$1,000+< $25 / hr2 - 9Andover, England
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
36% Customer Service Outsourcing31% Phone Support Services64% Other -
$10,000+$50 - $99 / hr50 - 249Brighton, England
Ability to deliver
9.9/40.00/20 Reviews3.7/10 Clients & Experience6.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Phone Support Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Marlow, England
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
$1,000+Undisclosed10 - 49Dorking, England
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
40% Customer Service Outsourcing40% Phone Support Services60% Other -
$1,000+< $25 / hr50 - 249Sutton, England
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
15% Customer Service Outsourcing50% Phone Support Services85% Other -
$1,000+< $25 / hr250 - 999Bristol, England
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$100,000+< $25 / hr1,000 - 9,999London , England
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
35% Customer Service Outsourcing100% Phone Support Services65% Other -
UndisclosedUndisclosed10,000+London, England
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
33% Customer Service Outsourcing70% Phone Support Services67% Other -
$1,000+< $25 / hr50 - 249Monks Risborough, England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr10 - 49Bristol, England
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other
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