Customer Service Outsourcing PROJECT HIGHLIGHT
Top Phone Support Services in Phoenix
14 Companies
List of the Top Phoenix Customer Service Phone Support Companies
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Unity Communications
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZServices provided
35% Customer Service Outsourcing55% Back Office Outsourcing10% Call Center ServicesFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesUnity Communications specializes in Customer Service Outsourcing services, offering robust solutions like Call Center Outsourcing and Customer Care Outsourcing. Across reviews, 90% of clients commend their professionalism, efficiency, and ability to align with business goals. While some note areas for improvement in transition processes, 80% praise Unity Communications for their responsiveness and ability to integrate seamlessly with clients' operations.
9 of 10 Customer Service Outsourcing reviews are 5 stars8 new reviews for Customer Service Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Unity Communications has been consistently recognized for providing good value for money across various projects. Clients noted that their pricing fit well within budgets, with specific feedback highlighting cost-effectiveness, such as one client stating they achieved a 15% reduction in operational costs. Overall sentiment reflects satisfaction with the quality of service relative to the cost, reinforcing Unity's reputation as a reliable partner for outsourcing needs.
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9 of 11 reviews are 5 stars8 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costReviewed 11 times in the past 6 months
Recent reviews of Unity Communications reflect a predominantly positive sentiment, highlighting their professionalism, responsiveness, and effective project management. Clients noted significant improvements in operational metrics, such as increased revenue and customer satisfaction. Specific commendations include the team's ability to deliver timely results and maintain clear communication. However, some clients suggested areas for improvement, such as smoother transitions during team changes and more accurate performance evaluations. Overall, Unity Communications is viewed as a reliable partner for various operational needs.
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$1,000+< $25 / hr10 - 49Phoenix, AZ
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
40% Phone Support Services40% Chat Support Services20% Email Support ServicesRemote Ops Solutions is a Customer Support Outsourcing company specializing in virtual assistant placement and administrative support. Reviewers highlight their expertise in sourcing exceptional talent, with 100% positive feedback on their ability to manage tasks like email management and client communications. Clients appreciate their clear communication and project management skills, which enable them to focus on higher-level business activities.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Marketing Co
5.0 — Remote Ops Solutions has sourced a virtual assistant for a digital marketing company. The assistant handles operational support, email inbox management, end-client communications, blog posting, and Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.
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$1,000+$25 - $49 / hr2 - 9Phoenix, AZ
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingVeza Reception is a Customer Support Outsourcing company specializing in answering phone calls, directing inquiries, and providing information to clients. Their high ratings, excellent management, and alignment with client values are frequently praised by reviewers. Approximately 100% of reviews highlight their ability to connect successfully with new clients and understand client needs.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Legal Company
5.0 — Veza Reception handles a legal company's customer support efforts. They answer incoming customer phone calls, provide information to potential clients, and handle email and chat queries. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Veza Reception's competitive pricing and strong value for money. One attorney noted that their pricing fit within budget while offering a great culture fit and good value for cost. Another client emphasized the beneficial return on investment, stating they could focus more on quality services due to effective call management. Overall, sentiment reflects satisfaction with the affordability and quality of services provided.
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
15% Customer Service Outsourcing60% Call Center Services25% Back Office OutsourcingFocus Areas
25% Phone Support Services75% Order Processing & TakingReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.
Reviews mention Professional
ReceptionHQ has received positive feedback regarding their professionalism, with clients highlighting their prompt communication and reliability. One client praised the team's ability to handle inquiries efficiently, while another noted their adherence to timelines and commitment to quality service. Overall, the sentiment reflects a strong appreciation for the company's professional demeanor and dedication to client satisfaction.
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Great Performance and Call Quality
3.5 Jun 21, 2017The team at ReceptionHQ has consistently demonstrated professionalism in their approach to our calls. They handle each interaction with great care and attention to detail, ensuring that our clients feel valued and heard. Their ability to maintain a high level of professionalism even during peak times is impressive.
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive ReceptionHQ as providing good value for money, particularly noting significant time and cost savings. One client highlighted saving approximately $2,000 monthly and 15 hours of work, while another reported savings of around $10,000 monthly and 100 hours. The pricing structures, including monthly bills and long-term packages, were positively received, contributing to the sentiment that the services are user-friendly and effective.
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$1,000+< $25 / hr50 - 249Tempe, AZ
Services provided
15% Customer Service Outsourcing70% Call Center Services15% Sales OutsourcingFocus Areas
100% Phone Support ServicesCalibrus is an outbound services company that focuses on enhancing customer contact and service quality. Clients appreciate their efficient, safe, and friendly service, with over 80% of feedback highlighting their good communication and attentive customer interaction. While most reviewers are satisfied, a small portion suggests quicker response times for company calls.
Average Project Cost Breakdown
What Clients Have Said
Calibrus offers a flexible pricing structure, with monthly costs ranging from $500 to $1,000. Clients have expressed that the services provide significant value, noting savings of approximately $2,000 per month. Overall sentiment indicates satisfaction with the quality of service, highlighting efficient communication and problem resolution. However, there is a suggestion for improvement in the speed of call handling. Overall, clients perceive Calibrus as a cost-effective solution for their outbound service needs.
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UndisclosedUndisclosed1,000 - 9,999Phoenix, AZ
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing13% Sales Outsourcing +112% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingImagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
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$250,000+$50 - $99 / hr250 - 999Phoenix, AZ
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingTeleverde is a Sales Outsourcing company in Phoenix, Arizona. They offer Sales Outsourcing and Call Center Services and were launched in 1994.
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$1,000+Undisclosed250 - 999Phoenix, AZ
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing5% Call Center Services +15% Sales OutsourcingFocus Areas
65% Phone Support Services15% Email Support Services10% Chat Support Services +110% Order Processing & TakingWe turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
10% Customer Service Outsourcing50% Call Center Services30% Back Office Outsourcing +110% Market ResearchFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingIntelemark is a lead generation and appointment setting company specializing in cold calling and outreach services across various industries, including healthcare, technology, and business services. The majority of reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly with clients' teams, with many clients reporting increased sales leads and successful engagements. Notably, 100% of reviewers express satisfaction with Intelemark’s services, emphasizing effective communication and project management, while none report areas needing significant improvement.
Reviews mention Team players
Intelemark is consistently praised as a team player, effectively integrating into clients' operations. One client noted their callers felt like an extension of their team, emphasizing the quality of communication and responsiveness. The Account Manager, Elaine, was highlighted for her organization and the regular updates provided. Overall, clients appreciate the collaborative approach and dedication displayed by Intelemark, fostering a strong partnership that enhances their sales efforts.
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BPO Services for Software Company
5.0 Mar 9, 2022My favorite aspect about working with Intelemark is the quality of their callers. They do a great job and ask the right questions, and they truly feel like an extension of our team instead of an outsourced vendor. That aspect was a promise they made initially, and they’ve definitely delivered on it.
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Average Project Cost Breakdown
What Clients Have Said
Intelemark is frequently noted for delivering strong value for money in their lead generation services. Clients have praised their cost-effectiveness, with one stating they spent less than $5,000 for significant lead generation results. Another client highlighted that despite higher costs compared to previous services, Intelemark consistently provided solid leads, justifying the expense. Overall, client sentiment reflects satisfaction with the balance of quality service and pricing, often leading to profitable outcomes.
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$1,000+< $25 / hr250 - 999Phoenix, AZ
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingEstablished in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr50 - 249Peoria, AZ
Services provided
40% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Finance & Accounting Outsourcing (FAO)15% StaffingFocus Areas
100% Phone Support ServicesGabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.
Reviews mention Easy to work with
Gabtech Global LLC has received consistently positive feedback regarding their ease of collaboration. Clients have noted that the workflow with Gabtech was 'very easy' and described the team as 'friendly, supportive, inquisitive, and results-oriented.' One client emphasized their 'cooperative support and friendly engagement styles,' highlighting their readiness to assist at short notice. Overall, the sentiment reflects a high level of satisfaction with Gabtech's approach to client relations and project execution.
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Staff Augmentation for IT Company
5.0 Oct 25, 2022Workflow was very easy. They were very easy to work with.
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Recruitment & Bookkeeping Services for Home Care Agency
4.5 Oct 5, 2022The Gabtech team has flexed to our availability and needs as we've been growing the business. The people I have on my team have always maintained a friendly engagement style even when challenged.
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Average Project Cost Breakdown
What Clients Have Said
Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
100% Phone Support ServicesLiveops, a call center company, was founded in 2000. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
10% Customer Service Outsourcing40% Custom Software Development20% IT Managed Services +310% API Development10% Corporate Training & Coaching10% E-Commerce DevelopmentFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingDDC-I is a software development firm. Founded in 1980, the company is in Phoenix, Arizona. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed50 - 249Tempe, AZ
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
100% Phone Support ServicesTriton Technologies, a Sales Outsourcing and Customer Service Outsourcing company, was established in 2001. The team specializes in Sales Outsourcing and Customer Service Outsourcing.
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List of the Top 5 Phoenix Customer Service Phone Support Companies
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$1,000+< $25 / hr10 - 49Phoenix, AZ
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing40% Phone Support Services60% Other -
$1,000+$25 - $49 / hr2 - 9Phoenix, AZ
Ability to deliver
24.2/40.016.6/20 Reviews1.3/10 Clients & Experience6.3/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Phoenix, AZ
Ability to deliver
20.6/40.013.6/20 Reviews0.6/10 Clients & Experience6.4/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$1,000+< $25 / hr50 - 249Tempe, AZ
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Customer Service Outsourcing30% Phone Support Services65% Other -
UndisclosedUndisclosed1,000 - 9,999Phoenix, AZ
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing50% Phone Support Services75% Other -
$250,000+$50 - $99 / hr250 - 999Phoenix, AZ
Ability to deliver
8.5/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$1,000+Undisclosed250 - 999Phoenix, AZ
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Customer Service Outsourcing65% Phone Support Services30% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
$1,000+< $25 / hr250 - 999Phoenix, AZ
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
29.8/40.015.8/20 Reviews6.7/10 Clients & Experience7.3/10 Market PresenceService focus
40% Customer Service Outsourcing100% Phone Support Services60% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
UndisclosedUndisclosed50 - 249Phoenix, AZ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
UndisclosedUndisclosed50 - 249Tempe, AZ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing100% Phone Support Services50% Other
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