Top Phone Support Services in Dallas
21 Companies
List of the Top Dallas Customer Service Phone Support Companies
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Afrishore BPO
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$5,000+< $25 / hr250 - 999Dallas, TXServices provided
35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% client retention rate and positive client feedback, with 100% satisfaction in service quality and alignment with company values. Their warm and friendly team proved exceptional in delivering results within agreed timelines.
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$5,000+Undisclosed10 - 49Dallas, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Over the past six months, client feedback for Southwest Recovery Services reflects a positive sentiment, highlighting their effective collections strategies and high success rate of 50%. One client noted they recovered $3,000–$10,000 from overdue accounts, emphasizing the team's strong communication and proactive management. The owner, Steve, received particular praise for his salesmanship. Overall, clients express satisfaction with the value provided and see no areas for improvement.Was this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Located in Farmers Branch, Southwest Recovery Services offers debt collection and billing management, with clients highlighting their high success rate and effective communication. They excel in recovering overdue accounts for local businesses efficiently.Read Local ReviewsWas this helpful?
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Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +810% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Staffing5% Employer of Record (EOR) Services5% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesSee all 3 projectsRelay Human Cloud is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. Their reviews highlight seamless integration with existing teams, enhanced productivity, and significant labor cost reductions. Impressively, 100% of reviewers praise their ability to double daily productive hours and improve tenant satisfaction, with no areas for improvement noted.
More responsive than most other service providers
Get in TouchRelay Human Cloud is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 Dallas-based review is 5 starsUnknown avg. project cost for Customer Service Outsourcing services in DallasRead Similar ReviewsDallas-based Customer Service Outsourcing project highlight
Staff Augmentation for Real Estate Company
5.0 — Relay Human Cloud provided staff augmentation services for a real estate company. The team handled data entry, data analytics, reporting, and QA. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
5.0
Willing to Refer
5.0
Dallas-based clients praise Relay Human Cloud for their versatile staffing solutions, supporting software development, customer success, and finance teams. They highlight rapid onboarding, cost-effective remote professionals, and seamless integration, resulting in increased productivity and efficiency across complex projects in real estate and tech sectors.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% HR OutsourcingFocus Areas
55% Phone Support Services30% Email Support Services15% Chat Support ServicesSee all 3 projectsKore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.
Industry Experience
Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10,000+Irving, TX
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsExela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.
Industry Experience
Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.Was this helpful?
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UndisclosedUndisclosed250 - 999Dallas, TX
Services provided
30% Customer Service Outsourcing70% E-Commerce DevelopmentFocus Areas
40% Phone Support Services40% Order Processing & Taking20% Chat Support ServicesHiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +310% API Development10% Mobile App Development10% Web DesignFocus Areas
40% Phone Support Services30% Order Processing & Taking15% Chat Support Services +115% Email Support ServicesSee all 1 projectsCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
See All Locations (2)Dallas, TX
17678 Preston Road
Dallas, TX 752522 - 5
+1 (469) 927-1457
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$1,000+< $25 / hr1,000 - 9,999Dallas, TX
Services provided
40% Customer Service Outsourcing45% Call Center Services15% Sales OutsourcingFocus Areas
19% Phone Support Services62% Chat Support Services19% Order Processing & TakingIn Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (9)Dallas, TX
146 E 5th St,
Dallas, TX 75203401 - 500
214-366-0229
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UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
Services provided
10% Customer Service Outsourcing30% Call Center Services30% Sales Outsourcing +410% IT Managed Services10% IT Staff Augmentation5% Back Office Outsourcing5% Unified Communications Consulting & SIFocus Areas
30% Phone Support Services25% Chat Support Services25% Order Processing & Taking +120% Email Support ServicesAnswering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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UndisclosedUndisclosed2 - 9Dallas, TX
Services provided
100% Customer Service OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingHarvest Integrated, a Customer Service Outsourcing company, was established in 2015. They offers Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Lewisville, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingLaunched in 1997, McIntosh & Associates is a small telephone answering service and Customer Service Outsourcing company. Their team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999McKinney, TX
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesFocus Areas
50% Phone Support Services30% Order Processing & Taking15% Chat Support Services +15% Email Support ServicesHeadquartered in McKinney, Texas, Eminence RCM is a large Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +515% IT Staff Augmentation10% Business Consulting10% Generative AI10% IT Strategy Consulting10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingThe Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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$1,000+< $25 / hr50 - 249Allen, TX
Services provided
19% Customer Service Outsourcing56% Call Center Services25% Back Office OutsourcingFocus Areas
100% Phone Support ServicesIn Allen, Texas, InSO is a telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr10 - 49Sachse, TX
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +215% Custom Software Development10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingTop Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Hurst, TX
Services provided
10% Customer Service Outsourcing70% Call Center Services20% Sales OutsourcingFocus Areas
100% Phone Support ServicesAlliance PDMS is a call center service. They are in Hurst, Texas and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Fort Worth, TX
Services provided
28% Customer Service Outsourcing30% HR Consulting18% Back Office Outsourcing +214% Call Center Services10% Sales OutsourcingFocus Areas
19% Phone Support Services31% Chat Support Services31% Email Support Services +119% Order Processing & TakingOneCall Contact Center, LLC is a HR Consulting company headquartered in Fort Worth, Texas. The team provides HR Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Little Elm, TX
Services provided
30% Customer Service Outsourcing30% Call Center Services30% IT Staff Augmentation +25% Business Consulting5% HR ConsultingFocus Areas
33% Phone Support Services33% Chat Support Services33% Email Support Services +11% Order Processing & TakingLehman Consulting and Recruiting is an IT staff augmentation company. In Little Elm, Texas, the company was established in 2002. Their team provides IT staff augmentation and Call Center Services.
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UndisclosedUndisclosed250 - 999Fort Worth, TX
Services provided
13% Customer Service Outsourcing50% Back Office Outsourcing24% Call Center Services +113% Sales OutsourcingFocus Areas
100% Phone Support ServicesProspect America, a Back Office Outsourcing company, was established in 1982. The agency offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Fort Worth, TX
Services provided
35% Customer Service Outsourcing65% Call Center ServicesFocus Areas
57% Phone Support Services43% Order Processing & TakingBased in Fort Worth, Texas, Kim's Answering Service is an answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Hubbard, TX
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingEstablished in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
Read moreSee All Locations (2)Hubbard, TX
760 County Road 3307
Hubbard, TX 7664810 - 15
760-993-3307
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List of the Top 4 Dallas Customer Service Phone Support Companies
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Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Ability to deliver
29.1/40.016.8/20 Reviews5.4/10 Clients & Experience6.9/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$5,000+< $25 / hr250 - 999Dallas, TX
Ability to deliver
23/40.017.2/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
35% Customer Service Outsourcing50% Phone Support Services65% Other -
$1,000+< $25 / hr10 - 49Dallas, TX
Ability to deliver
25.1/40.016.6/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing55% Phone Support Services75% Other -
$1,000+< $25 / hr10,000+Irving, TX
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed250 - 999Dallas, TX
Ability to deliver
8.7/40.00/20 Reviews2.3/10 Clients & Experience6.4/10 Market PresenceService focus
30% Customer Service Outsourcing40% Phone Support Services70% Other -
Undisclosed< $25 / hr50 - 249Dallas, TX
Ability to deliver
12.4/40.00/20 Reviews8.4/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Dallas, TX
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
40% Customer Service Outsourcing19% Phone Support Services60% Other -
UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
Ability to deliver
7.1/40.00/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
UndisclosedUndisclosed2 - 9Dallas, TX
Ability to deliver
6.3/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
100% Customer Service Outsourcing50% Phone Support Services -
$5,000+Undisclosed10 - 49Dallas, TX
Ability to deliver
21.8/40.016.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
UndisclosedUndisclosed10 - 49Lewisville, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$1,000+$25 - $49 / hr1,000 - 9,999McKinney, TX
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Ability to deliver
6/40.00/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$1,000+< $25 / hr50 - 249Allen, TX
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
19% Customer Service Outsourcing100% Phone Support Services81% Other -
$10,000+< $25 / hr10 - 49Sachse, TX
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
UndisclosedUndisclosed250 - 999Hurst, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Fort Worth, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
28% Customer Service Outsourcing19% Phone Support Services72% Other -
UndisclosedUndisclosed2 - 9Little Elm, TX
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing33% Phone Support Services70% Other -
UndisclosedUndisclosed250 - 999Fort Worth, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
13% Customer Service Outsourcing100% Phone Support Services87% Other
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