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Top Chat Support Services in Cambridge

Ratings Updated: April 3, 2026
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5 Leaders 15 Contenders

31 Companies

Country: England
City: Cambridge
Customer Service Outsourcing: Chat Support Services

List of the Top Cambridge Chat Support Companies

  • Top Customer Service Logotype

    5.0 67 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    London, England

    Services provided

    80% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    20% Chat Support Services
    50% Phone Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

    See all 67 projects

    Reviews mention Open to feedback

    The feedback regarding Top Customer Service's openness to feedback is overwhelmingly positive. Clients noted their responsiveness and adaptability, with one stating, 'They were responsive and open to feedback' and another highlighting their willingness to make adjustments to meet expectations. This flexibility significantly enhanced client satisfaction and project outcomes, although some clients suggested that more follow-up support could further improve long-term value.
    • Customer Service Outsourcing for Online Education Company
      5.0 Dec 17, 2025

      They were responsive and open to feedback. When adjustments were needed, their team adapted quickly and worked to meet our expectations.

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    • Customer Service Outsourcing for Towing Company
      5.0 Dec 22, 2025

      Their project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.

      Read Full Review
    • Customer Service Outsourcing for Construction Company
      5.0 Feb 20, 2026

      Project management was professional and well-structured. Communication was clear throughout the process, and all milestones were delivered on time. They were responsive and open to feedback whenever adjustments were needed.

      Read Full Review
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    26 of 26 reviews are 5 stars
    16 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 26 times in the past 6 months

    In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.
    Read 26 Recent Reviews

    Industry Experience

    Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.

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    Select Industry to see insights

    Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

    London, England

    40 Wenlock Road MASBROUGH STREET
    London, England N1 7GH

    101 - 150

    8889730077

    See All Locations (4)
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  • Riseup Labs Logotype

    4.9 43 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    10% Customer Service Outsourcing
    10% AI Agents
    10% AI Development +7
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% UX/UI Design
    10% Web Development

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Riseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.

    See all 43 projects
    1 of 3 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Riseup Labs has received positive feedback for their adaptability and effective project management. Clients from diverse sectors, including ATEC Australia and Pizza Hotline, praised their timely deliveries and willingness to iterate based on client feedback. Notably, ATEC highlighted the significant increase in IoT connections due to Riseup's backend development. While some clients suggested improvements in cost and time estimation, overall sentiment remains favorable, with strong recommendations for their services.
    Read 3 Recent Reviews

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    Bangladesh (20) India (2) Australia (1) Canada (1) Mauritius (1) Mexico (1) United Arab Emirates (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Middle East Time (MET)
    • Greenwich Mean Time (GMT)
    • Pacific Standard Time (PST)
    • Universal Coordinated Time (UTC)
    $970 1 Dedicated Assistant $1,940 2 Dedicated Assistants $2,910 3 Dedicated Assistants

    Full-Time Customer Support Representative

    Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.
    View Packages

    London, England

    Unit 2595, 275 New North Road, London, N1 7AA, UK
    London, England N1 7AA

    6 - 9

    See All Locations (5)
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  • Medical PA Logotype

    4.5 1 review
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    10% Chat Support Services
    45% Phone Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Medical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.

    See all 1 projects

    Industry Experience

    Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.

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    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
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  • Quantanite Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    30% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    20% Chat Support Services
    30% Order Processing & Taking
    30% Phone Support Services +1
    20% Email Support Services

    Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

    See all 4 projects

    Reviews mention Communicative

    Quantanite has received positive feedback regarding their communicative approach, with clients noting their regular updates and effective project management. One client highlighted the team's weekly calls and daily email reports that enhance collaboration. Despite initial hiccups, the team demonstrated responsiveness and adaptability, quickly addressing concerns to improve output. The overall sentiment is favorable, with clients appreciating the proactive communication and relationship management, contributing to a solid partnership.
    • Website & Account Management Services for Food Delivery Firm
      4.5 Jan 12, 2021

      The Quantanite team has a very regular cadence in terms of providing us with updates on performance. Their members have at least a weekly call with their team leads. They’ve also been very communicative and collaborative. We used Google Hangout for video conference calls. Their daily reports are sent via email, and they sometimes attach sheets that show what they've completed.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
    Read All Reviews

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    United States (2) Canada (1) England (1)

    Review Rating from Clients

    4.5/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    London-based clients praise Quantanite for their reliable, long-term support in financial and operational tasks, including accounting and data entry. Their dedicated analysts seamlessly integrate as extensions of client teams, delivering consistent, committed service since 2017.
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  • Commversion | Managed Live Chat Logotype

    5.0 2 reviews
    $1,000+
    Undisclosed
    50 - 249
    London, England

    Services provided

    20% Customer Service Outsourcing
    80% Conversion Optimization

    Focus Areas

    80% Chat Support Services
    20% Email Support Services

    Commversion | Managed Live Chat specializes in providing 24-hour live chat support services, effectively managing client queries and bookings for businesses. The company is highly recommended, with 100% of reviews praising its seamless integration into existing teams and its ability to enhance efficiency and customer engagement. Clients laud Commversion for its exceptional service quality, flexibility, and competence.

    See all 2 projects

    Reviews mention Flexible

    Clients have consistently praised Commversion for their flexibility in addressing project needs. One client noted that the project manager demonstrated flexibility and precision, ensuring thorough communication and confirmation processes. This adaptability has been highlighted as a key factor in their effective collaboration, contributing to the overall satisfaction with the service. The sentiment surrounding flexibility is overwhelmingly positive, with clients feeling well-supported in their unique requirements.
    • Live Chat Support for Coworking Website
      5.0 May 11, 2019

      The project manager is flexible and precise. He shares all of the sheets with us and conducts two additional confirmations. All of the approved answers come back for one final check before going online.

      Read Full Review
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    Industry Experience

    Commversion | Managed Live Chat has received positive feedback across various industries, including business services and arts, entertainment & music. Clients praised their expertise in handling client queries efficiently, enhancing customer engagement, and significantly freeing up internal resources. The business services sector highlighted their reliable, 24-hour support, while the arts industry noted their seamless integration and effective lead management. Overall, Commversion is well-regarded for its responsiveness and operational excellence, making it a strong fit for service-oriented sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Commversion for their exceptional value and cost-effectiveness. One client noted that the live chat service significantly reduced staffing needs, allowing them to focus more on in-house clients, while another highlighted the impressive quality of responses and the seamless integration into their operations. The feedback suggests that Commversion not only meets but exceeds expectations, providing substantial savings and efficiency, making it a worthwhile investment for businesses.
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    India (1) England (1)
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  • BoS Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cuffley, England

    Services provided

    20% Customer Service Outsourcing
    20% Advertising
    20% Finance & Accounting Outsourcing (FAO) +2
    20% Marketing Strategy
    20% Recruiting

    Focus Areas

    25% Chat Support Services
    30% Phone Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    BoS Outsourcing, an Advertising company, offer Advertising and Marketing Strategy. They were launched in 2017.

    Read more

    Cuffley, England

    Sopers House - Office 125, Sopers Road, Hertfordshire
    Cuffley, England EN6 4RY

    76 - 100

    +44 208 064 6000

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  • CALLCARE Logotype

    0.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    10% Chat Support Services
    40% Order Processing & Taking
    40% Phone Support Services +1
    10% Email Support Services

    CALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.

    See all 1 projects

    Industry Experience

    CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    London, England

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Chat Support Services
    70% Phone Support Services
    15% Email Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    London, England

    Brock House 19 Langham Street
    London, England W1W 7NY

    More than 5k

    +44 (0)1324575000

    See All Locations (52)
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  • 3C Online Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    55% Customer Service Outsourcing
    30% Sales Outsourcing
    10% Content Marketing +1
    5% Content Writing Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.

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  • Top Employee Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Corby, England

    Services provided

    95% Customer Service Outsourcing
    1% Graphic Design
    1% Other Design +3
    1% Sales Outsourcing
    1% UX/UI Design
    1% Web Design

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Customer Service Outsourcing company Top Employee focuses on Customer Service Outsourcing and Web Design. They are headquartered in Corby, England.

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  • Konecta Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Milton Keynes, England

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    Konecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.

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  • Destiny Business Solutions Ltd Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Chigwell, England

    Services provided

    20% Customer Service Outsourcing
    80% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Founded in 2011, Destiny Business Solutions Ltd is a midsize Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing.

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  • Call Vidia Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    London , England

    Services provided

    35% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Call Center Services +1
    20% Sales Outsourcing

    Focus Areas

    71% Chat Support Services
    29% Phone Support Services

    Founded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.

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    London , England

    1501, New Providence Wharf, 1 Fairmont Avenue
    London , England E14 9PB

    10 - 15

    +44.800.433.2876

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  • BusinAssist Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Romford, England

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Business Consulting +1
    25% Call Center Services

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    BusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational

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  • ProcessFlows Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Ipswich , England

    Services provided

    10% Customer Service Outsourcing
    50% Back Office Outsourcing
    10% Business Consulting +3
    10% Custom Software Development
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Managed Services

    Focus Areas

    100% Chat Support Services

    ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.

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    Ipswich , England

    South Kiln Felaw Maltings 44 Felaw Street
    Ipswich , England IP2 8SJ

    2 - 5

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  • The Covalence Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Radlett, England

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    25% Marketing Strategy +1
    25% Web Development

    Focus Areas

    15% Chat Support Services
    55% Phone Support Services
    15% Email Support Services +1
    15% Order Processing & Taking

    Marketing Strategy company The Covalence was established in 2018. Headquartered in Rawalpindi, Pakistan and Radlett, England, the team provides Marketing Strategy and Web Development.

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    Radlett, England

    Station Approach
    Radlett, England WD7

    2 - 5

    +441923494949

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  • Brandix Pro Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    London, England

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Sales Outsourcing +17
    5% Affiliate Marketing
    5% Call Center Services
    5% Search Engine Optimization
    5% Web Development
    3% Content Marketing
    3% Custom Software Development
    3% Digital Strategy
    3% Ecommerce Marketing
    3% Email Marketing
    3% HR Outsourcing
    3% Mobile & App Marketing
    3% Mobile App Development
    3% Pay Per Click
    3% Social Media Marketing
    3% Video Marketing
    1% Content Writing Services
    1% Other Digital Marketing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Brandix Pro is a London, England-based Back Office Outsourcing company. Established in 2022, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.

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  • Ventrica Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Southend-on-sea, England

    Services provided

    33% Customer Service Outsourcing
    34% Call Center Services
    20% Back Office Outsourcing +1
    13% Sales Outsourcing

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    Launched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.

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  • Recruit Overseas Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Services provided

    14% Customer Service Outsourcing
    16% Recruiting
    14% Call Center Services +4
    14% HR Outsourcing
    14% Recruitment Process Outsourcing
    14% Sales Outsourcing
    14% Staffing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Recruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services.

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  • RSVP Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    London, England

    Services provided

    37% Customer Service Outsourcing
    25% Back Office Outsourcing
    16% Call Center Services +2
    12% Sales Outsourcing
    10% Social Media Marketing

    Focus Areas

    68% Chat Support Services
    16% Order Processing & Taking
    16% Phone Support Services

    RSVP is a Customer Service Outsourcing company. Their small team is located in London, England. Their services include Customer Service Outsourcing and Back Office Outsourcing.

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  • Demand Exchange Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Demand Exchange, a Customer Service Outsourcing and Sales Outsourcing company, was established in 2017. They provides Customer Service Outsourcing and Sales Outsourcing.

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  • Medlysis Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    London, England

    Services provided

    20% Customer Service Outsourcing
    55% Call Center Services
    25% Recruitment Process Outsourcing

    Focus Areas

    40% Chat Support Services
    35% Phone Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Medlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service

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  • Whistl Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Marlow, England

    Services provided

    10% Customer Service Outsourcing
    30% Fulfillment
    15% Call Center Services +8
    10% Back Office Outsourcing
    10% Logistics & Supply Chain Consulting
    5% Air Freight
    5% Freight forwarding
    5% Ocean Freight
    5% Rail Freight
    3% Direct Marketing
    2% Product Marketing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.

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  • Desire Group International Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    2 - 9
    London, England

    Services provided

    15% Customer Service Outsourcing
    40% Sales Outsourcing
    10% Direct Marketing +5
    10% Email Marketing
    10% Search Engine Optimization
    5% Business Consulting
    5% Content Marketing
    5% Social Media Marketing

    Focus Areas

    30% Chat Support Services
    35% Email Support Services
    25% Phone Support Services +1
    10% Order Processing & Taking

    Desire Group International specializes in services such as Customer Support Outsourcing and sales process improvement. Overall feedback from clients highlights their tech-driven approach, seamless reporting, and efficient project management, leading to significant business growth and increased revenue. Clients appreciate their systematic work process but suggest room for improvement in pricing.

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  • Oneresource Virtual Assistants Ltd Logotype

    4.8 5 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Banbury, England

    Services provided

    15% Customer Service Outsourcing
    25% Back Office Outsourcing
    15% Email Marketing +3
    15% Finance & Accounting Outsourcing (FAO)
    15% Sales Outsourcing
    15% Social Media Marketing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Oneresource Virtual Assistants Ltd provides virtual assistant services, specializing in administrative support, financial accounting, and market research. Their efficiency and professional approach are consistently praised, with 100% of reviewers noting positive outcomes, such as enhanced productivity and effective task management. Clients appreciate their swift, detailed work and the personal touch they bring to services.

    See all 5 projects

    Industry Experience

    Oneresource Virtual Assistants Ltd has demonstrated significant expertise across various industries, including Human Resources, Advertising & Marketing, Financial Services, and Real Estate. Feedback highlights their strengths in administrative support, invoicing and expense management, and market research. Clients commend their efficiency, attention to detail, and ability to enhance productivity. Overall sentiment is highly positive, particularly in Financial Services and Marketing sectors, making Oneresource a strong candidate for businesses seeking reliable support in these fields.

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    Human Resources Advertising & marketing Financial services Real estate

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Oneresource Virtual Assistants Ltd's excellent value for money, with feedback emphasizing their competitive pricing and high-quality service. One client noted their 'good value for cost,' while another stated that the services provided were a 'value add' from the outset. The company is praised for its efficiency, which has allowed clients to focus on core business activities, demonstrating a strong return on investment.
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    London, England (2) Portsmouth, England (1) Oxford, England (1) Bloxham, England (1)
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  • Avasam Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    20% Customer Service Outsourcing
    80% Fulfillment

    Focus Areas

    100% Chat Support Services

    Fulfillment company Avasam specializes in Fulfillment and Customer Service Outsourcing. They are in London, England.

    Read more
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  • The Business Outsourcing Company Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    London, England

    Services provided

    25% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    40% Chat Support Services
    30% Order Processing & Taking
    30% Phone Support Services

    Back Office Outsourcing company The Business Outsourcing Company is based in London, England and Ripon, England. They provide Back Office Outsourcing and Call Center Services.

    Read more
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  • Tellida Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Sutton, England

    Services provided

    15% Customer Service Outsourcing
    25% Finance & Accounting Outsourcing (FAO)
    20% Accounting +2
    20% Back Office Outsourcing
    20% Real Estate Law

    Focus Areas

    20% Chat Support Services
    50% Phone Support Services
    15% Email Support Services +1
    15% Order Processing & Taking

    Tellida is a midsize Colombo, Sri Lanka-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.

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    Sutton, England

    10 Sutton Plaza
    Sutton, England SM1 4FT

    21 - 30

    +447404408795

    See All Locations (2)
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  • Clearanswer Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Borough Green, England

    Services provided

    46% Customer Service Outsourcing
    41% Call Center Services
    13% Back Office Outsourcing

    Focus Areas

    27% Chat Support Services
    41% Phone Support Services
    32% Order Processing & Taking

    Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.

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  • The Answer Centre Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Wokingham , England

    Services provided

    20% Customer Service Outsourcing
    70% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    100% Chat Support Services

    The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • ServicesNow Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Borehamwood, England

    Services provided

    35% Customer Service Outsourcing
    35% Back Office Outsourcing
    30% Transcription

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.

    Read more

    Borehamwood, England

    2 Delta Court, Manor Way,
    Borehamwood, England WD6 1FJ

    020 8236 9474

    See All Locations (2)
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Medical PA
2 Top Customer Service
3 Quantanite
4 Riseup Labs
5 Commversion | Managed Live Chat

List of the Top 5 Cambridge Chat Support Companies

  1. Medical PA Logotype

    Medical PA

    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Ability to deliver

    20.1/40.0
    14.6/20 Reviews
    1.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    10% Chat Support Services
    65% Other
    View Profile Visit Website
  2. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    London, England

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    80% Customer Service Outsourcing
    20% Chat Support Services
    20% Other
    View Profile Visit Website
  3. Quantanite Logotype

    Quantanite

    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    30.3/40.0
    15.6/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    20% Chat Support Services
    70% Other
    View Profile Visit Website
  4. Riseup Labs Logotype

    Riseup Labs

    $5,000+
    < $25 / hr
    250 - 999
    London, England

    Ability to deliver

    35/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  5. Commversion | Managed Live Chat Logotype

    Commversion | Managed Live Chat

    $1,000+
    Undisclosed
    50 - 249
    London, England

    Ability to deliver

    27.2/40.0
    16.2/20 Reviews
    5.7/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Chat Support Services
    80% Other
    View Profile Visit Website
  6. BoS Outsourcing Logotype

    BoS Outsourcing

    Undisclosed
    Undisclosed
    50 - 249
    Cuffley, England

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Chat Support Services
    80% Other
    View Profile Visit Website
  7. CALLCARE Logotype

    CALLCARE

    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Ability to deliver

    16.3/40.0
    1.6/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    10% Chat Support Services
    60% Other
    View Profile Visit Website
  8. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    London, England

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    10% Chat Support Services
    67% Other
    View Profile Visit Website
  9. 3C Online Logotype

    3C Online

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Ability to deliver

    9.9/40.0
    0/20 Reviews
    4.6/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    25% Chat Support Services
    45% Other
    View Profile Visit Website
  10. Top Employee Logotype

    Top Employee

    $1,000+
    < $25 / hr
    10 - 49
    Corby, England

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    4/10 Market Presence

    Service focus

    95% Customer Service Outsourcing
    25% Chat Support Services
    5% Other
    View Profile Visit Website
  11. Konecta Logotype

    Konecta

    $1,000+
    < $25 / hr
    10,000+
    Milton Keynes, England

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Chat Support Services
    80% Other
    View Profile Visit Website
  12. Destiny Business Solutions Ltd Logotype

    Destiny Business Solutions Ltd

    $1,000+
    < $25 / hr
    50 - 249
    Chigwell, England

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Chat Support Services
    80% Other
    View Profile Visit Website
  13. Call Vidia Logotype

    Call Vidia

    $5,000+
    $25 - $49 / hr
    10 - 49
    London , England

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    71% Chat Support Services
    65% Other
    View Profile Visit Website
  14. BusinAssist Logotype

    BusinAssist

    Undisclosed
    Undisclosed
    2 - 9
    Romford, England

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    50% Chat Support Services
    75% Other
    View Profile Visit Website
  15. ProcessFlows Logotype

    ProcessFlows

    $1,000+
    < $25 / hr
    50 - 249
    Ipswich , England

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    100% Chat Support Services
    90% Other
    View Profile Visit Website
  16. The Covalence Logotype

    The Covalence

    Undisclosed
    < $25 / hr
    10 - 49
    Radlett, England

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    15% Chat Support Services
    75% Other
    View Profile Visit Website
  17. Brandix Pro Logotype

    Brandix Pro

    $1,000+
    $25 - $49 / hr
    50 - 249
    London, England

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Chat Support Services
    85% Other
    View Profile Visit Website
  18. Ventrica Logotype

    Ventrica

    $1,000+
    < $25 / hr
    250 - 999
    Southend-on-sea, England

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    50% Chat Support Services
    67% Other
    View Profile Visit Website
  19. Recruit Overseas Logotype

    Recruit Overseas

    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    14% Customer Service Outsourcing
    25% Chat Support Services
    86% Other
    View Profile Visit Website
  20. RSVP Logotype

    RSVP

    $1,000+
    < $25 / hr
    10 - 49
    London, England

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    37% Customer Service Outsourcing
    68% Chat Support Services
    63% Other
    View Profile Visit Website

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Updated March 24, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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