Top Chat Support Services in Berkeley
30 Companies
List of the Top Berkeley Chat Support Companies
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Wing Assistant
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$1,000+< $25 / hr50 - 249Berkeley, CAServices provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 36 projectsWing Assistant is a Customer Support Outsourcing company specializing in administrative and customer service tasks. Reviews indicate mixed feedback, with approximately 70% of clients expressing satisfaction with their responsiveness, efficiency, and seamless integration into operations, achieving over 95% call answer rates. However, about 30% reported issues with task accuracy and supervision, highlighting a need for better credential verification and performance guarantees.
1 of 1 Chat Support Services reviews is 5 starsUnknown avg. project costChat Support Services Experience
The overall feedback for Wing Assistant's Chat Support Services is highly positive, with a strong emphasis on their professionalism, responsiveness, and ability to meet customer needs effectively. 100% of reviewers highlighted successful outcomes, achieving all defined success measures. Clients appreciated their proactive approach and technical proficiency. However, one reviewer noted a brief challenge with personnel selection, which was quickly resolved. Overall, the sentiment reflects a commitment to excellence in customer support.
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6 of 10 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
San Francisco-based clients praise Wing Assistant for their reliable, detail-oriented data logging and process automation, enabling early-stage companies like Dispatch Goods to save time and focus on strategic tasks. Their adaptable team ensures smooth workflows, though billing clarity could improve.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
17% Chat Support Services53% Phone Support Services17% Email Support Services +113% Order Processing & TakingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
55% Chat Support Services20% Phone Support Services15% Email Support Services +110% Order Processing & TakingSee all 4 projectswrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.
1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read moreWas this helpful?
Industry Experience
wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.Was this helpful?
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
70% Customer Service Outsourcing20% Cloud Consulting & SI10% Call Center ServicesFocus Areas
20% Chat Support Services47% Phone Support Services20% Email Support Services +113% Order Processing & TakingHeadquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
35% Chat Support Services35% Email Support Services30% Phone Support ServicesScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999San Francisco, CA
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingFocus Areas
43% Chat Support Services37% Phone Support Services20% Order Processing & TakingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)San Francisco, CA
50 Hawthorne St.,
San Francisco, CA 9410541 - 49
415.416.3500
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UndisclosedUndisclosed50 - 249Brisbane, CA
Services provided
26% Customer Service Outsourcing24% Call Center Services20% Back Office Outsourcing +220% Custom Software Development10% Web DesignFocus Areas
77% Chat Support Services23% Phone Support ServicesVOX Network Solutions is a software development firm. The team focuses on Custom Software Development and Customer Service Outsourcing and is located in Brisbane, California.
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
20% Customer Service Outsourcing20% Advertising20% Marketing Strategy +220% Pay Per Click20% Social Media MarketingFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingSojern is an Advertising company. Launched in 2007, the agency is based in San Francisco, California and Dublin, Ireland. Their team offers Advertising and Marketing Strategy.
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$50,000+< $25 / hr50 - 249San Mateo, CA
Services provided
90% Customer Service Outsourcing10% Social Media MarketingFocus Areas
75% Chat Support Services25% Email Support ServicesSimplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Brisbane, CA
Services provided
15% Customer Service Outsourcing25% HR Consulting25% IT Managed Services +313% Call Center Services12% Back Office Outsourcing10% Sales OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesMagellan USA is a small Brisbane, California-based IT managed services company. Their services include IT managed services and HR Consulting.
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
30% Chat Support Services40% Order Processing & Taking30% Email Support ServicesXtendOps is a Back Office Outsourcing and Customer Service Outsourcing company founded in 2019. The midsize team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
15% Customer Service Outsourcing45% Back Office Outsourcing10% Business Consulting +310% Call Center Services10% Financial Consulting10% Sales OutsourcingFocus Areas
43% Chat Support Services43% Email Support Services14% Phone Support ServicesTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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$250,000+< $25 / hr1,000 - 9,999South San Francisco, CA
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesIntelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)South San Francisco, CA
24 Vista Court
South San Francisco, CA 940802 - 5
4158696949
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UndisclosedUndisclosed50 - 249Burlingame, CA
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Market ResearchFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesEFlexervices, Inc., a call center company, was launched in 2001. The firm specializes in Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +410% HR Outsourcing10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesEzyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Corporate Photography20% Graphic Design +220% Packaging Design20% Print DesignFocus Areas
100% Chat Support ServicesOdd Infotech is a graphic design company. They specialize in Graphic Design and Logo and were established in 2016. The company is located in San Jose, California.
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UndisclosedUndisclosed250 - 999Palo Alto, CA
Services provided
10% Customer Service Outsourcing30% AI Development30% BI & Big Data Consulting & SI +130% Back Office OutsourcingFocus Areas
100% Chat Support ServicesDenodo, an artificial intelligence company, offer Artificial Intelligence and BI & big data consulting & SI. They were established in 1999.
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$50,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +315% Finance & Accounting Outsourcing (FAO)15% Social Media Marketing10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
Industry Experience
SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.Was this helpful?
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UndisclosedUndisclosed2 - 9Napa, CA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesCustomer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Newark, CA
Services provided
50% Customer Service Outsourcing25% Recruiting25% StaffingFocus Areas
50% Chat Support Services50% Email Support ServicesLocated in Newark, California, Woxforce Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesRCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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UndisclosedUndisclosed250 - 999Santa Clara, CA
Services provided
50% Customer Service Outsourcing50% CRM Consulting and SIFocus Areas
100% Chat Support ServicesCRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize.
Read moreSee All Locations (3)Santa Clara, CA
3211 Scott Blvd., Suite 201
Santa Clara, CA 950546 - 9
408.986.8544
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesSonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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$1,000+< $25 / hr10,000+San Jose, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
33% Chat Support Services50% Phone Support Services17% Order Processing & TakingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (3)San Jose, CA
3031 Tisch Way, Suite 300
San Jose, CA 951282 - 5
916-562-2235
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UndisclosedUndisclosed10 - 49Campbell, CA
Services provided
50% Customer Service Outsourcing50% AI DevelopmentFocus Areas
100% Chat Support ServicesSmall artificial intelligence company and Customer Service Outsourcing company Rulai, Inc., is in Campbell, California. Their services include Artificial Intelligence and Customer Service
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UndisclosedUndisclosed50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% AI Consulting20% AI Development +220% Business Consulting20% IT Managed ServicesFocus Areas
100% Chat Support ServicesServiceaide, Inc is an IT managed services company. The San Jose, California-based company specializes in IT managed services and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49San Jose, CA
Services provided
10% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +710% Branding10% Mobile App Development10% Other Marketing10% Product Marketing10% Sales Outsourcing10% Social Media Marketing5% Business ConsultingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesVirtuSol is a telephone answering service founded in 2010. Headquartered in San Jose, California and Hyderabad, India, the team offers Call Center Services and Branding.
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +89% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
16% Customer Service Outsourcing20% Business Consulting16% Back Office Outsourcing +316% Finance & Accounting Outsourcing (FAO)16% Fractional CFO Services16% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsThe talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are under
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List of the Top 3 Berkeley Chat Support Companies
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$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing17% Chat Support Services40% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
24.2/40.015.8/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing55% Chat Support Services50% Other -
$1,000+< $25 / hr50 - 249San Francisco, CA
Ability to deliver
9/40.00/20 Reviews1.8/10 Clients & Experience7.2/10 Market PresenceService focus
70% Customer Service Outsourcing20% Chat Support Services30% Other -
$1,000+< $25 / hr250 - 999Berkeley, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing35% Chat Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
44% Customer Service Outsourcing43% Chat Support Services56% Other -
UndisclosedUndisclosed50 - 249Brisbane, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
26% Customer Service Outsourcing77% Chat Support Services74% Other -
UndisclosedUndisclosed250 - 999San Francisco, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing30% Chat Support Services80% Other -
$50,000+< $25 / hr50 - 249San Mateo, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
90% Customer Service Outsourcing75% Chat Support Services10% Other -
UndisclosedUndisclosed2 - 9Brisbane, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing50% Chat Support Services85% Other -
UndisclosedUndisclosed250 - 999San Francisco, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
UndisclosedUndisclosed50 - 249Fairfield, CA
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
15% Customer Service Outsourcing43% Chat Support Services85% Other -
$250,000+< $25 / hr1,000 - 9,999South San Francisco, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
UndisclosedUndisclosed50 - 249Burlingame, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Customer Service Outsourcing35% Chat Support Services65% Other -
Undisclosed< $25 / hr50 - 249San Ramon, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$1,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
UndisclosedUndisclosed250 - 999Palo Alto, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Chat Support Services90% Other -
$50,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other
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