Top Answering Service in San Jose
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13 Companies
List of the Top San Jose Answering Services Companies
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Undisclosed< $25 / hr250 - 999Serves San Jose, Costa RicaServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Professional
Clients consistently highlight Moneypenny USA's professionalism, noting their reliable service and effective communication. One client emphasized that their calls were answered and handled with professionalism, contributing to positive patient feedback. The ease of transition and responsiveness of the team, particularly praising the sales representative, Amy, further underscores the company's commitment to professional service. Overall, the sentiment reflects high satisfaction with Moneypenny's professional approach to call management.-
Answering Service for Medical Office
5.0 Jul 30, 2019Working with Moneypenny is the best decision I have made. We never worry about missed calls. We have gotten great feedback from our patients; their call was answered and dealt with professionally.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
UndisclosedUndisclosed250 - 999Serves San Jose, Costa RicaServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Efficient
Clients have consistently highlighted AnswerFirst's efficiency as a key strength. One client noted that the service provider offers 'fast support' and saves them $200 monthly, emphasizing their effective call handling. Additionally, the overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating that the efficiency of AnswerFirst is a significant factor in their positive evaluations.-
Answering Services for Legal Firm
2.5 Nov 2, 2017The efficiency is the main strength of the service provider. It is worth the money.
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Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Heredia, Costa Rica
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
100% Answering servicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Heredia, Costa Rica
Centro Corporativo El Cafetal
Heredia, Costa Rica 40703251 - 300
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$1,000+< $25 / hr250 - 999Heredia, Costa Rica
Services provided
40% Call Center Services50% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
100% Answering servicesClient Services Inc. Is a Back Office Outsourcing company. The Saint Charles, Missouri-based agency was established in 1987. Their services include Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (3)Heredia, Costa Rica
Diursa Business Center Eurocenter 1, Second Floor,
Heredia, Costa Rica31 - 40
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UndisclosedUndisclosed10 - 49Escazú, Costa Rica
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAmerica Service is a small answering service launched in 2017. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999San Pedro, Costa Rica
Services provided
20% Call Center Services25% IT Managed Services25% IT Strategy Consulting +220% Back Office Outsourcing10% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistHeadquartered in San Pedro, Costa Rica, NETCOM is a midsize IT strategy consulting company. The team specializes in IT strategy consulting and IT managed services.
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$1,000+$50 - $99 / hr10 - 49San Rafael, Costa Rica
Services provided
11% Call Center Services12% Cybersecurity11% Business Continuity Management +611% Cloud Consulting & SI11% IT Managed Services11% IT Strategy Consulting11% Internet & Technology Law11% Other IT Consulting and SI11% Unified Communications Consulting & SIFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistHeadquartered in San Rafael, Costa Rica and Alajuela, Costa Rica, Nucleus Defend is a Cybersecurity company. The team provides Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49San José, Costa Rica
Services provided
20% Call Center Services40% BI & Big Data Consulting & SI40% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistIWantHelp is a big data analytics company founded in 1995. The team provides BI & big data consulting & SI and Back Office Outsourcing and is in San José, Costa Rica.
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UndisclosedUndisclosed10 - 49Escazu, Costa Rica
Services provided
40% Call Center Services20% Pay Per Click20% Search Engine Optimization +120% Social Media MarketingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingThe Goto Marketers is a phone answering service. Their small team of employees is in Escazu, Costa Rica. Their team focuses on Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
50% Call Center Services20% Custom Software Development15% Cybersecurity +115% IT Managed ServicesFocus Areas
20% Answering services80% Virtual receptionistQuid Solutions is a phone answering service. They focus on Call Center Services and Custom Software Development and are located in San José, Costa Rica and Santiago de Querétaro, Mexico.
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UndisclosedUndisclosed10 - 49Curridabat, Costa Rica
Services provided
10% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +220% Mobile App Development10% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistBased in Curridabat, Costa Rica, Conexus Group is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49San Rafael de Escazú, Costa Rica
Services provided
24% Call Center Services42% Back Office Outsourcing34% Customer Service OutsourcingFocus Areas
25% Answering services75% Virtual receptionistBack Office Outsourcing company GBT Technologies is located in San Rafael de Escazú, Costa Rica. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2018.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistCall center company Invercall is in Katy, Texas and San José, Costa Rica. Launched in 2000, the team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)San José, Costa Rica
Calle 33
San José, Costa Rica 101011
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UndisclosedUndisclosed250 - 999San José, Costa Rica
Services provided
50% Call Center Services10% Back Office Outsourcing10% Custom Software Development +310% Recruiting10% Recruitment Process Outsourcing10% Web DesignFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistMidsize phone answering service Costa Rica's Call Center, is headquartered in San José, Costa Rica. Their services include Call Center Services and Web Design.
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UndisclosedUndisclosed2 - 9Curridabat, Costa Rica
Services provided
24% Call Center Services66% Customer Service Outsourcing10% RecruitingFocus Areas
100% Answering servicesEstablished in 2003, F4 Call Center is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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List of the Top San Jose Answering Services Companies
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$10,000+< $25 / hr1,000 - 9,999Heredia, Costa Rica
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr250 - 999Heredia, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
UndisclosedUndisclosed10 - 49Escazú, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed250 - 999San Pedro, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
$1,000+$50 - $99 / hr10 - 49San Rafael, Costa Rica
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
11% Call Center Services30% Answering services89% Other -
UndisclosedUndisclosed10 - 49San José, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
UndisclosedUndisclosed10 - 49Escazu, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services30% Answering services60% Other -
UndisclosedUndisclosed2 - 9San José, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services20% Answering services50% Other -
UndisclosedUndisclosed10 - 49Curridabat, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed10 - 49San Rafael de Escazú, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
24% Call Center Services25% Answering services76% Other -
UndisclosedUndisclosed2 - 9San José, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services50% Answering services30% Other -
UndisclosedUndisclosed250 - 999San José, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
UndisclosedUndisclosed2 - 9Curridabat, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
24% Call Center Services100% Answering services76% Other
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