Top BPO Companies in Costa Rica
31 Companies
List of the Top Costa Rica BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Costa RicaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Connext for their effective call center services and accounting support, noting improvements in guest satisfaction and employee workload management. One client highlighted a reduction in reservation errors and positive guest feedback, while another emphasized Connext's impressive hiring process and strong communication. Overall, the sentiment is positive, with suggestions for enhanced employee training as a potential area for improvement.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
UndisclosedUndisclosed250 - 999Serves Costa RicaServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention Exceeds expectations
Clients consistently express that Remote Team Solutions exceeds expectations in service delivery and responsiveness. For instance, a Sr. Talent Acquisition Lead noted that their initial goals were surpassed by 30% within the first month, and emphasized that the company goes above and beyond in meeting needs. Similarly, a CTO highlighted that RTS not only met but exceeded their requirements by thoroughly understanding their needs. Overall, the sentiment is overwhelmingly positive, reflecting high satisfaction with the company's performance.-
Recruiting Services for Construction Company
5.0 May 6, 2024They go above and beyond with their service delivery. My initial expectations have not only been met but exceeded to a level I didn't think possible. Their commitment to excellence is truly impressive.
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Technical Position Recruitment for Hyperscale Data Company
5.0 Jan 24, 2024RTS is highly responsive to all of our needs and continuously goes well beyond our expectations. Their proactive approach ensures that our requirements are not only met but surpassed.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Remote Team Solutions has redefined what it means to find, hire, and retain remote talent. Their excellence, professionalism, and commitment have exceeded my highest expectations, and I wholeheartedly recommend their services to any organization seeking to thrive in the virtual workspace.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions highlight strong client satisfaction, particularly in project management and trust. A CTO from Nutiliti praised the company for effectively managing utility operations and providing excellent support, noting their alignment in values and culture. The client emphasized the ease of trusting RTS with significant business functions, indicating a long-term partnership as they have been working together for four years with plans to continue. Overall sentiment reflects a positive experience with no suggested areas for improvement.Was this helpful?
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed2 - 9San José, Costa Rica
Services provided
30% Conversion Optimization25% Sales Outsourcing20% Email Marketing +3 services10% Digital Strategy10% Social Media Marketing5% Content MarketingSee all 4 projectsMutare is a marketing and lead generation company that specializes in LinkedIn and email outreach, social media management, and direct marketing services. Across their reviews, 100% of clients expressed satisfaction with their creativity, commitment, and effective communication. However, a small percentage suggested improvements in diversifying outreach platforms and increasing team redundancy. Overall, Mutare is praised for meeting deadlines and maintaining transparency in their projects.
Reviews mention Reasonable pricing
Clients have expressed satisfaction with Mutare's reasonable pricing, noting the investment of $10,000–$15,000 per month as justifiable given the value received. One client highlighted that Mutare delivers on time and on budget, reinforcing their perception of affordability. Overall, sentiment towards pricing is positive, with clients feeling they receive quality service relative to their financial commitment.-
Outreach Marketing for Outsourcing & Offshoring Consultancy
5.0 Dec 20, 2022They deliver on time and on budget. Our communication is good; we meet once a week to go through all the relevant topics, and they’re responsive.
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Was this helpful?
Industry Experience
Mutare has demonstrated significant expertise in various sectors, notably IT Services, Advertising & Marketing, Financial Services, and Business Services. Clients praised their effective lead generation and outreach strategies, particularly through LinkedIn campaigns. Overall sentiment across these industries reflects satisfaction with their project management, creative solutions, and commitment to client success. Potential clients in these sectors can expect a partner well-versed in driving awareness and generating qualified leads.
Read All ReviewsSelect Industry to see insights
IT Services Advertising & marketing Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Mutare as providing good value for money, citing their pricing as a key factor in selecting the company. One client highlighted that Mutare's pricing fit their budget while delivering great results, particularly in lead generation. Another client noted that they deliver on time and within budget, further affirming the positive sentiment regarding cost-effectiveness. Overall, clients appreciate the balance between cost and the quality of services provided.Was this helpful?
More responsive than most other service providers
Get in TouchMutare is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49San Rafael de Escazú, Costa Rica
Services provided
42% Back Office Outsourcing34% Customer Service Outsourcing24% Call Center ServicesBack Office Outsourcing company GBT Technologies is located in San Rafael de Escazú, Costa Rica. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2018.
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UndisclosedUndisclosed250 - 999San José, Costa Rica
Services provided
100% Call Center ServicesBPO Outsourcing CR is a midsize San José, Costa Rica-based call center service. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999San Pedro, Costa Rica
Services provided
25% IT Managed Services25% IT Strategy Consulting20% Back Office Outsourcing +2 services20% Call Center Services10% Sales OutsourcingHeadquartered in San Pedro, Costa Rica, NETCOM is a midsize IT strategy consulting company. The team specializes in IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Curridabat, Costa Rica
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing20% Mobile App Development +2 services10% Call Center Services10% Sales OutsourcingBased in Curridabat, Costa Rica, Conexus Group is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249San Rafael de Escazú, Costa Rica
Services provided
40% Back Office Outsourcing30% Custom Software Development30% Mobile App DevelopmentLaunched in 2010, Crux Consultores is a Back Office Outsourcing company. Headquartered in San Rafael de Escazú, Costa Rica, the team offers Back Office Outsourcing and Custom Software Development.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
70% Call Center Services30% Back Office OutsourcingCall center company Invercall is in Katy, Texas and San José, Costa Rica. Launched in 2000, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49San José, Costa Rica
Services provided
40% BI & Big Data Consulting & SI40% Back Office Outsourcing20% Call Center ServicesIWantHelp is a big data analytics company founded in 1995. The team provides BI & big data consulting & SI and Back Office Outsourcing and is in San José, Costa Rica.
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UndisclosedUndisclosed50 - 249San José, Costa Rica
Services provided
100% Back Office OutsourcingGrupo BPO is a Back Office Outsourcing company launched in 1970. The team focuses on Back Office Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Santa Ana, Costa Rica
Services provided
75% Finance & Accounting Outsourcing (FAO)25% Back Office OutsourcingZUDECO SOLUTIONS is a small Santa Ana, Costa Rica-based Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Escazú, Costa Rica
Services provided
100% Call Center ServicesAmerica Service is a small answering service launched in 2017. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
50% Call Center Services20% Custom Software Development15% Cybersecurity +1 service15% IT Managed ServicesQuid Solutions is a phone answering service. They focus on Call Center Services and Custom Software Development and are located in San José, Costa Rica and Santiago de Querétaro, Mexico.
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UndisclosedUndisclosed10 - 49Escazu, Costa Rica
Services provided
40% Call Center Services20% Pay Per Click20% Search Engine Optimization +1 service20% Social Media MarketingThe Goto Marketers is a phone answering service. Their small team of employees is in Escazu, Costa Rica. Their team focuses on Call Center Services and Social Media Marketing.
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$10,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +4 services10% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9San Rafael de Escazú, Costa Rica
Services provided
20% Custom Software Development20% Mobile App Development10% Application Management & Support +7 services10% Back Office Outsourcing10% IT Managed Services10% IT Staff Augmentation5% ERP Consulting and SI5% Enterprise App Modernization5% IT Strategy Consulting5% Web DevelopmentDeLaGuayaba is a small San Rafael de Escazú, Costa Rica-based software development firm. The team focuses on Custom Software Development and Mobile App Development.
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$1,000+$50 - $99 / hr10 - 49San Rafael, Costa Rica
Services provided
12% Cybersecurity11% Business Continuity Management11% Call Center Services +6 services11% Cloud Consulting & SI11% IT Managed Services11% IT Strategy Consulting11% Internet & Technology Law11% Other IT Consulting and SI11% Unified Communications Consulting & SIHeadquartered in San Rafael, Costa Rica and Alajuela, Costa Rica, Nucleus Defend is a Cybersecurity company. The team provides Cybersecurity and IT managed services.
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UndisclosedUndisclosed250 - 999San José, Costa Rica
Services provided
50% Call Center Services10% Back Office Outsourcing10% Custom Software Development +3 services10% Recruiting10% Recruitment Process Outsourcing10% Web DesignMidsize phone answering service Costa Rica's Call Center, is headquartered in San José, Costa Rica. Their services include Call Center Services and Web Design.
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UndisclosedUndisclosed50 - 249Río Segundo, Costa Rica
Services provided
25% Back Office Outsourcing25% Content Marketing25% Digital Strategy +1 service25% Web DevelopmentBV Media is a Back Office Outsourcing company. The agency is headquartered in Río Segundo, Costa Rica. Their services include Back Office Outsourcing and Content Marketing.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Recruiting +1 service20% StaffingFinance & Accounting Outsourcing (FAO) company DyN Business Process Outsourcing specializes in Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing. They were launched in 1995.
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UndisclosedUndisclosed2 - 9Curridabat, Costa Rica
Services provided
66% Customer Service Outsourcing24% Call Center Services10% RecruitingEstablished in 2003, F4 Call Center is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Heredia, Costa Rica
Services provided
50% Back Office Outsourcing40% Call Center Services10% Customer Service OutsourcingClient Services Inc. Is a Back Office Outsourcing company. The Saint Charles, Missouri-based agency was established in 1987. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
40% Call Center Services20% Accounting20% Sales Outsourcing +2 services10% Recruiting10% StaffingNomadUX is a call center. They specialize in Call Center Services and Accounting and were founded in 2013. The agency is based in San José, Costa Rica.
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$5,000+$25 - $49 / hr10 - 49San José, Costa Rica
Services provided
20% Cloud Consulting & SI10% BI & Big Data Consulting & SI10% Call Center Services +11 services10% Cybersecurity5% Custom Software Development5% E-Commerce Development5% ECM Consulting and SI5% IT Staff Augmentation5% IT Strategy Consulting5% IoT Development5% Mobile App Development5% Robotics Process Automation5% Wearable App Development5% Web DevelopmentCloud consulting & SI company Arkkosoft specializes in cloud consulting & SI and BI & big data consulting & SI. They were established in 1997.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
20% Business Consulting20% Call Center Services20% Customer Service Outsourcing +6 services10% Back Office Outsourcing10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)4% Staffing3% HR Outsourcing3% RecruitingBeway Business Advisors is a small Business Consulting company located in San José, Costa Rica. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed50 - 249Pozos, Costa Rica
Services provided
35% Back Office Outsourcing35% IT Strategy Consulting30% Custom Software DevelopmentFounded in 2014, GECAM Tecnologia is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and IT strategy consulting.
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$1,000+< $25 / hr1,000 - 9,999Pozos, Costa Rica
Services provided
100% Back Office OutsourcingBack Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Liberia, Costa Rica
Services provided
20% Accounting20% Back Office Outsourcing20% Call Center Services +2 services20% Graphic Design20% Web DesignEstablished in 2019, My Costa Rica Virtual Assistant is a web design agency. The agency specializes in Web Design and Graphic Design.
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UndisclosedUndisclosed10 - 49San José, Costa Rica
Services provided
30% Finance & Accounting Outsourcing (FAO)20% Business Consulting20% Corporate Training & Coaching +2 services20% Customer Service Outsourcing10% Back Office OutsourcingConsultoria ECOS is a Finance & Accounting Outsourcing (FAO) company launched in 2009. The team focuses on Finance & Accounting Outsourcing (FAO) and Business Consulting.
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UndisclosedUndisclosed2 - 9Escazú, Costa Rica
Services provided
10% Business Consulting10% Digital Strategy10% Marketing Strategy +12 services10% Search Engine Optimization10% Web Design5% CRM Consulting and SI5% Call Center Services5% Content Marketing5% Customer Service Outsourcing5% E-Commerce Development5% Email Marketing5% Graphic Design5% Social Media Marketing5% UX/UI Design5% Web DevelopmentSilcon Technology is a Marketing Strategy company located in Escazú, Costa Rica and Ciudad de México, Mexico. The team provides Marketing Strategy and Digital Strategy.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
80% Accounting10% Call Center Services10% Finance & Accounting Outsourcing (FAO)Russell Bedford CR is an Accounting company. The San José, Costa Rica-based company focuses on Accounting and Call Center Services.
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UndisclosedUndisclosed2 - 9Heredia, Costa Rica
Services provided
10% Advertising10% Branding10% Business Consulting +7 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Financial Advising & Planning10% Financial Consulting10% Marketing Strategy10% Sales Outsourcing10% Social Media MarketingAdvertising company RD Consultants and Associates is located in Heredia, Costa Rica. The team provides Advertising and Branding.
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Focus (x-axis)
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Ability to Deliver considers three criteria:
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List of the Top 1 Costa Rica BPO Services
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$1,000+Undisclosed2 - 9San José, Costa Rica
Ability to deliver
30.8/40.016.2/20 Reviews8.1/10 Clients & Experience6.5/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49San Rafael de Escazú, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999San José, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999San Pedro, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Curridabat, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249San Rafael de Escazú, Costa Rica
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9San José, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49San José, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249San José, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$50 - $99 / hr10 - 49Santa Ana, Costa Rica
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Escazú, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9San José, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Escazu, Costa Rica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$10,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed2 - 9San Rafael de Escazú, Costa Rica
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$50 - $99 / hr10 - 49San Rafael, Costa Rica
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
11% Back Office Outsourcing89% Other
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