Top Call Center Services & Voice Services in Cardiff
0 Leaders 6 Contenders
6 Companies
List of the Top Cardiff Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr10 - 49Serves Cardiff, WalesServices provided
50% Call Center Services50% Sales OutsourcingSee all 21 projectsVirtual Sales Limited is a telemarketing service firm specializing in outbound call center and customer support services. The company has received overwhelmingly positive feedback, with clients praising its timely project management, industry expertise, and effective communication. Approximately 80% of reviewers commend their ability to secure meetings and generate leads, highlighting their role in enhancing business pipelines and market reach.
4 of 6 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, Virtual Sales Limited has received positive feedback for their efficiency and flexibility in lead generation and appointment-setting services. Clients praised their ability to secure meetings, with one noting an average of 3 meetings per week leading to a substantial pipeline. Another client highlighted their seamless integration into the team and impressive communication. Overall, the sentiment is very favorable, with minimal suggestions for improvement, primarily regarding industry-specific expertise.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Virtual Sales Limited's pricing and perceived value. Many reviews highlight that their pricing fits within clients' budgets while providing good value for the cost. For instance, one client noted, 'They deliver well and on time and have been very flexible adapting to our requirements,' emphasizing their efficiency. Another remarked, 'Their professionalism and effectiveness are sure to add value to any business.' Overall, the sentiment reflects strong approval of the company's cost-to-value ratio.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Nantgarw, Wales
Services provided
100% Call Center ServicesConnect Assist is an answering service launched in 2006. The midsize team specializes in Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9Cardiff, Wales
Services provided
15% Call Center Services15% Business Consulting15% CRM Consulting and SI +4 services15% IT Managed Services15% Other IT Consulting and SI15% Sales Outsourcing10% Data Annotation ServicesFounded in 2025, Novello Consulting is a small CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.
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$1,000+< $25 / hr10 - 49Barry, Wales
Services provided
10% Call Center Services15% Back Office Outsourcing15% Recruitment Process Outsourcing +6 services10% Accounting10% Branding10% Business Consulting10% Digital Strategy10% Generative AI10% Social Media MarketingNisray is a Back Office Outsourcing company. The team is headquartered in Barry, Wales, and their services include Back Office Outsourcing and Recruitment Process Outsourcing.
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UndisclosedUndisclosed2 - 9Newport, Wales
Services provided
20% Branding20% Content Marketing20% IT Managed Services +2 services20% Sales Outsourcing20% Search Engine OptimizationKooky LAB is a small Newport, Wales-based branding firm. The team focuses on Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9Treforest Industrial Estate, Wales
Services provided
10% Call Center Services20% Branding20% Email Marketing +3 services20% Market Research20% Translation10% Customer Service OutsourcingFresh Flow Direct Marketing, a branding firm, is located in Treforest Industrial Estate, Wales. The team offers Branding and Email Marketing.
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$5,000+$25 - $49 / hr1,000 - 9,999Cardiff, Wales
Services provided
50% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Business ConsultingM&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (4)Cardiff, Wales
74 Wyndham Crescent Canton, Cardiff, CF11 9EF
Cardiff, Wales CF11 9EFWas this helpful?
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List of the Top Cardiff Call Center Companies & Voice Services
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UndisclosedUndisclosed250 - 999Nantgarw, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
Undisclosed$25 - $49 / hr2 - 9Cardiff, Wales
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Barry, Wales
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed2 - 9Newport, Wales
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Treforest Industrial Estate, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+$25 - $49 / hr1,000 - 9,999Cardiff, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other
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