Top Call Center Services & Voice Services in Cardiff
6 Companies
List of the Top Cardiff Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr50 - 249Serves Cardiff, WalesServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
3 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Over the past six months, Virtual Sales Limited has received positive feedback for their effective lead generation and appointment-setting services. Clients commend their flexibility, responsiveness, and industry knowledge, noting measurable outcomes such as an increase in meetings and qualified leads. Specific feedback highlights their ability to adapt quickly to client needs and deliver on time, with one client stating, 'they act as an extension of our team.' Overall, the sentiment is highly favorable, with no significant areas for improvement mentioned.Was this helpful?
Industry Experience
Virtual Sales Limited has garnered positive feedback across various industries, including Information Technology, Telecommunications, Financial Services, and Business Services. Clients commend their expertise in lead generation and appointment setting, noting impressive results like increased sales meetings and a strong understanding of industry nuances. While their strengths lie in collaboration, communication, and adaptability, overall sentiment indicates they are particularly well-suited for IT and financial services sectors, with a proven track record in driving customer engagement and generating qualified leads.
Read All ReviewsSelect Industry to see insights
Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Cardiff, WalesServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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UndisclosedUndisclosed250 - 999Nantgarw, Wales
Services provided
100% Call Center ServicesConnect Assist is an answering service launched in 2006. The midsize team specializes in Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9Cardiff, Wales
Services provided
15% Call Center Services15% Business Consulting15% CRM Consulting and SI +4 services15% IT Managed Services15% Other IT Consulting and SI15% Sales Outsourcing10% Data Annotation ServicesFounded in 2025, Novello Consulting is a small CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.
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$1,000+< $25 / hr10 - 49Barry, Wales
Services provided
10% Call Center Services15% Back Office Outsourcing15% Recruitment Process Outsourcing +6 services10% Accounting10% Branding10% Business Consulting10% Digital Strategy10% Generative AI10% Social Media MarketingNisray is a Back Office Outsourcing company. The team is headquartered in Barry, Wales, and their services include Back Office Outsourcing and Recruitment Process Outsourcing.
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UndisclosedUndisclosed2 - 9Newport, Wales
Services provided
20% Branding20% Content Marketing20% IT Managed Services +2 services20% Sales Outsourcing20% Search Engine OptimizationKooky LAB is a small Newport, Wales-based branding firm. The team focuses on Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9Treforest Industrial Estate, Wales
Services provided
10% Call Center Services20% Branding20% Email Marketing +3 services20% Market Research20% Translation10% Customer Service OutsourcingFresh Flow Direct Marketing, a branding firm, is located in Treforest Industrial Estate, Wales. The team offers Branding and Email Marketing.
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$5,000+$25 - $49 / hr1,000 - 9,999Cardiff, Wales
Services provided
50% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Business ConsultingM&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (4)Cardiff, Wales
74 Wyndham Crescent Canton, Cardiff, CF11 9EF
Cardiff, Wales CF11 9EFWas this helpful?
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List of the Top Cardiff Call Center Companies & Voice Services
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UndisclosedUndisclosed250 - 999Nantgarw, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
Undisclosed$25 - $49 / hr2 - 9Cardiff, Wales
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Barry, Wales
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed2 - 9Newport, Wales
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Treforest Industrial Estate, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+$25 - $49 / hr1,000 - 9,999Cardiff, Wales
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other
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