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Home Call Centers Scotland Aberdeen

Top Call Center Services & Voice Services in Aberdeen

Ratings Updated: March 16, 2026
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0 Leaders 6 Contenders

6 Companies

Country: Scotland
City: Aberdeen

List of the Top Aberdeen Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Aberdeen, Scotland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Transparent

    Clients consistently praised Simply Contact for their transparency throughout various projects. Feedback highlighted their proactive communication, which ensured clients were regularly informed about project progress and performance analytics. For instance, one client noted, "Simply Contact's transparent work process allows us to monitor performance closely," while another remarked on their ability to provide ongoing updates and insights. Overall, the sentiment surrounding transparency is highly positive, with clients appreciating the clarity and openness in their collaboration.
    • Call Center Services for Social Media Monitoring Tool
      5.0 May 9, 2023

      We've been impressed with their team's transparency in everything they do. We also appreciate that they bring new ideas on how to automate things, increase efficiency, and provide a better service to our customers.

      Read Full Review
    • Call Center Services for Wheelchair Rental System
      4.5 May 1, 2023

      Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process makes them an invaluable partner for WheelShare.

      Read Full Review
    • Customer Support Services for SaaS Company
      5.0 Apr 25, 2023

      The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

      Read Full Review
    • Сall Сenter Services for International Wholesale Retailer
      5.0 Jul 16, 2021

      Transparency of a workflow that Simply Contact serves is definitely impressive. We have ongoing communication, get analytics and monitoring reports that keeps us constantly updated on project performance. Simply Contact is always open to the things we want to be improved or implemented.

      Read Full Review
    • Call Center Services for Cosmetic & Beauty Brand
      5.0 Feb 28, 2021

      Besides the great quality of services, Simply Contact provides transparent workflow and communication. They ensure continuous monitoring and analytics processes to track project performance and improve workflows as it becomes necessary.

      Read Full Review
    Read All Reviews
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews
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  • Phoenix 24-7 Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Aberdeen , Scotland

    Services provided

    100% Call Center Services

    Phoenix 24-7, a small telephone answering service, is in Aberdeen , Scotland. The team specializes in Call Center Services.

    Read more
    View Profile
  • 3x1 Public Relations Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Aberdeen, Scotland

    Services provided

    20% Call Center Services
    20% Branding
    20% Digital Strategy +2 services
    20% Search Engine Optimization
    20% Web Design

    3x1 Public Relations, a branding agency, focus on Branding and Call Center Services. They were founded in 2001.

    Read more
    View Profile
  • Avian Studio Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Dundee, Scotland, Scotland

    Services provided

    20% Call Center Services
    20% Branding
    20% Digital Strategy +2 services
    20% Search Engine Optimization
    20% Web Design

    Avian Studio is a branding firm. They are located in Dundee, Scotland, Scotland and have small team. Their team offers Branding and Call Center Services.

    Read more
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  • Ossian Media® Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dundee, Scotland

    Services provided

    15% Branding
    15% E-Commerce Development
    15% Mobile App Development +4 services
    15% Search Engine Optimization
    15% Web Design
    15% Web Development
    10% Sales Outsourcing

    Ossian Media® is a branding agency. They specialize in Branding and Search Engine Optimization and were founded in 2011. The agency is based in Dundee, Scotland.

    Read more
    View Profile
  • go360 Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    Peterculter Aberdeen, Scotland

    Services provided

    30% Call Center Services
    40% E-Commerce Development
    30% Content Marketing

    Go360 is an e-commerce development firm based in Eskbank, Edinburgh, Scotland and Peterculter Aberdeen, Scotland. Their services include E-Commerce Development and Call Center Services.

    Read more
    View Profile
  • H-Line Soft Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Aberdeen , Scotland

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    25% HR Consulting +2 services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    H-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.

    Read more
    View Profile

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List of the Top Aberdeen Call Center Companies & Voice Services

  1. Phoenix 24-7 Logotype

    Phoenix 24-7

    $1,000+
    < $25 / hr
    10 - 49
    Aberdeen , Scotland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  2. 3x1 Public Relations Logotype

    3x1 Public Relations

    $10,000+
    $150 - $199 / hr
    10 - 49
    Aberdeen, Scotland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  3. Avian Studio Logotype

    Avian Studio

    $10,000+
    $150 - $199 / hr
    10 - 49
    Dundee, Scotland, Scotland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  4. Ossian Media® Logotype

    Ossian Media®

    Undisclosed
    Undisclosed
    2 - 9
    Dundee, Scotland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  5. go360 Logotype

    go360

    $10,000+
    $150 - $199 / hr
    2 - 9
    Peterculter Aberdeen, Scotland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  6. H-Line Soft Logotype

    H-Line Soft

    $1,000+
    < $25 / hr
    50 - 249
    Aberdeen , Scotland

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website

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