Top Inbound Call Center Services in Irvine

Ratings Updated: June 24, 2026

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LevelUp Leads

5.0 56 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Laguna Beach, CA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

LevelUp Leads is a lead generation company specializing in outbound sales development through cold calling, email outreach, and CRM management. With approximately 95% positive feedback, their reviews consistently highlight their impressive project management, responsiveness, and ability to adapt strategies based on client needs. Approximately 80% of reviewers commend their proactive communication and flexibility in refining approaches to improve outcomes.

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4 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent client feedback on LevelUp Leads highlights their effective lead generation and project management capabilities. Clients noted an impressive increase in qualified meetings, with one reporting a fourfold increase in monthly leads. The team is commended for their responsiveness, adaptability, and strong communication. Clients appreciate the quality of leads and the proactive approach taken to refine strategies. Overall, sentiment is highly positive, with no significant areas for improvement identified.
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More responsive than most other service providers

LevelUp Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (45) Canada (2) Bulgaria (1) India (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

California clients from Irvine commend LevelUp Leads for their effective lead generation, prospecting, and outreach services. They excel in sourcing specialized contacts and managing campaigns smoothly, with high responsiveness and a strong focus on client needs, establishing themselves as a trusted partner in B2B growth strategies.
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Task Virtual

4.9 59 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is an outsourcing company offering virtual assistance for administrative tasks, SEO services, customer support, and market research. The company is well-regarded for its professionalism, responsiveness, and ability to integrate seamlessly into various industries, with reviews highlighting their strong project management and communication skills. Approximately 90% of reviews emphasize their effectiveness in improving operational efficiency and customer satisfaction.

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Industry Experience

Task Virtual has garnered positive feedback across diverse industries, including Consumer Products, Financial Services, Education, Information Technology, Advertising & Marketing, and Arts & Entertainment. Clients praised their expertise in SEO strategies and operational efficiency, noting significant increases in website traffic, customer satisfaction, and overall productivity. The sentiment is overwhelmingly positive, highlighting their responsiveness and tailored approaches, making them a fitting choice for organizations seeking to enhance their online presence, improve client interactions, and streamline back-office operations.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Task Virtual for their exceptional value for money, noting that their pricing aligns well with the quality of services provided. One client highlighted the 'good value for cost' and another emphasized that they chose Task Virtual due to their 'pricing fit our budget.' Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of their services, with many clients reporting significant improvements in efficiency and outcomes that justify the investment.
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United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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San Diego, CA

4275 Executive Square
San Diego, CA 92037
1

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Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

San Diego, CA

Services provided

45% Call Center Services

30% Customer Service Outsourcing

10% Recruitment Process Outsourcing +2 services

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Santa Ana, CA

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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Industry Experience

Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.
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Santa Ana, CA

145 Columbine Ave
Santa Ana, CA 92707
101 - 150

714.560.1000

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Helpt

5.0 1 review

$1,000+

Undisclosed

10 - 49

Irvine, CA

Services provided

50% IT Staff Augmentation

25% Call Center Services

25% Customer Service Outsourcing

Helpt is a customer support service provider specializing in after-hours and emergency call management. The company receives positive feedback, with 100% of reviewers highlighting their effective call screening and friendly, well-trained staff. Their services allow clients to efficiently manage emergency calls, demonstrating a professional and responsive approach to client needs.

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Industry Experience

The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
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Kareo

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Irvine, CA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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Industry Experience

Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.
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Imagenet LLC

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Lake Forest, CA

Services provided

50% Back Office Outsourcing

25% Customer Service Outsourcing

13% Sales Outsourcing +1 service

12% Call Center Services

Imagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
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Lake Forest, CA

9 Spectrum Point Dr
Lake Forest, CA 92630
1001 - 2000

(877) 272-0705

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Excel Telemessaging

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Irvine, CA

Services provided

80% Call Center Services

15% Customer Service Outsourcing

5% Business Consulting

Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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Kaizen BPO LLC

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Huntington Beach, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +4 services

5% IT Managed Services

4% Accounting

4% Sales Outsourcing

2% Web Design

Kaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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physicians management network inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Laguna Hills, CA

Services provided

70% Finance & Accounting Outsourcing (FAO)

20% Call Center Services

10% Business Consulting

Physicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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Hire Live Support Inc

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Cerritos, CA

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

15% Social Media Marketing

15% Web Development

Hire Live Support Inc is a company specializing in administrative support and customer service management. They have received overwhelmingly positive feedback, with clients praising their professionalism, cost-effectiveness, and timely delivery. Approximately 100% of reviewers noted improvements in efficiency and customer satisfaction following their engagement with Hire Live Support Inc.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Hire Live Support Inc highlight strong client satisfaction, particularly in managing administrative tasks and improving operational efficiency. One client noted a regained five hours per week due to effective CRM and scheduling management, while another praised enhanced customer satisfaction and response times. Both clients emphasized the company's professionalism and cultural alignment, with no reported areas for improvement. Overall, the sentiment is very positive, reflecting a reliable partnership and effective support.
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Hire Live Support Inc's cost-effectiveness and alignment with budgetary needs. One client noted that they chose the company because 'their pricing fit our budget' and appreciated the 'good value for the cost.' Another client echoed this sentiment, stating that the company was selected due to its competitive pricing and cultural fit. Overall, the feedback reflects a positive sentiment regarding the company's value relative to its pricing structure.
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More responsive than most other service providers

Hire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (1) United States (1)

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Alorica

2.0 1 review

$1,000+

< $25 / hr

10,000+

Irvine, CA

Services provided

50% Back Office Outsourcing

38% Call Center Services

12% Customer Service Outsourcing

Alorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.

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Helplama

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Walnut, CA

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Helplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.

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Industry Experience

Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
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Walnut, CA

340 S Lemon Ave Walnut
Walnut, CA 91789
2 - 5

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BillingParadise

4.4 4 reviews

$1,000+

< $25 / hr

50 - 249

Diamond Bar, CA

Services provided

75% Back Office Outsourcing

25% Call Center Services

BillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.

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Reviews mention Timely
The overall sentiment regarding timeliness is highly positive, as clients consistently highlight the service provider's ability to deliver on time. One client stated, "They deliver everything to our customers and vendors on time," while another emphasized their "turn-around time with issues" as a strength, noting responses within 3-5 business days. Clients appreciate the efficiency and reliability, which contribute to significant time and cost savings, reinforcing the provider's reputation for timely service.

Payment Processing Support for Consumer Products Company

4.5 Aug 12, 2017

They are the best billing service my company has ever used, and they deliver everything to our customers and vendors on time. They deliver on time and save us money. There is nothing they need to improve; they are perfect.
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Billing & Organizational Services for Education Organization

5.0 Aug 12, 2017

The turn-around time with issues and ability to save us money are their strengths.
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Industry Experience

The provider has demonstrated expertise across several industries, including Healthcare, Manufacturing, Other Industries, and Human Resources. Feedback indicates significant strengths in efficiency, quality of service, and cost savings, particularly in Healthcare, where clients noted reductions in billing errors and time savings. Clients in Manufacturing emphasized the value of centralized services for operational efficiency. Overall, the sentiment reflects strong client satisfaction, particularly in sectors requiring meticulous billing and organizational management.
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Healthcare Human Resources Consumer Products Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised the company's pricing structure as fair and feasible, with reviews indicating significant savings in both time and money. For instance, one client noted a 10% reduction in costs and an 80-hour monthly time savings, while another highlighted monthly savings exceeding $5,000. Overall, the sentiment surrounding cost and value for money is highly positive, with clients appreciating the efficiency and effectiveness of the services provided.
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Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)

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OBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Walnut, CA

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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Walnut, CA

340 South Lemon Avenue
Walnut, CA 91789
751 - 1000

+1 844 560 8092

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Bristol Healthcare Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cerritos, CA

Services provided

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Insurance Services & Brokers +3 services

20% Other IT Consulting and SI

10% Call Center Services

10% Customer Service Outsourcing

Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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Cleverly

4.3 83 reviews

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

40% Sales Outsourcing

40% Social Media Marketing

10% Call Center Services +1 service

10% Email Marketing

Cleverly is a lead generation company specializing in LinkedIn outreach and cold emailing services. Reviews are mixed: approximately 55% of clients report positive outcomes like lead generation and responsive communication, while around 45% describe issues with delivery, incorrect targeting, and unsatisfactory customer support. Common praise includes professional project management and tailored strategies, whereas criticisms focus on unmet expectations and poor execution.

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Reviews mention Flexible
Clients consistently praised Cleverly for their flexibility, highlighting their willingness to accommodate specific needs and schedules. One client noted the effectiveness of communication, stating they could ask questions via email and appreciated the flexibility in check-up calls. Another remarked on the team's adaptability, describing them as 'knowledgeable, flexible, and transparent.' Overall, the sentiment regarding Cleverly's flexibility is overwhelmingly positive, indicating a strong alignment with client expectations.

Staff Augmentation for Industrial Electric Motors Company

5.0 Nov 2, 2022

I loved how easy it was to change what is not working in the search. Even though it is automated, it is still very malleable to different situations and prospect interactions.
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Lead Generation for A/V & Security Installation Service

5.0 Jun 14, 2022

Very effective, was able to ask through email any time I had questions and he was very flexible in check up calls. Flexibility and just the knowledge that I was able to learn.
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LinkedIn Lead Generation for SEO Agency

5.0 Apr 11, 2019

Cleverly is a knowledgeable, flexible, and transparent team.
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Industry Experience

Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.
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IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industries

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Average Project Cost Breakdown

Less than $10,000 (49) $10,000 to $49,000 (13) $50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Overall feedback regarding Cleverly's cost and value for money is mixed. Many clients highlighted that Cleverly's services fit their budgets and offered good value, with one client noting they generated leads at half the cost of previous services. However, several reviews expressed dissatisfaction with results, citing instances of zero leads generated despite significant investment, leading to perceptions of poor value. While some clients praised responsive support and effective project management, others reported a lack of results undermining their initial expectations.
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More responsive than most other service providers

Cleverly is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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GlobalityNet Outsourcing and Consulting

5.0 6 reviews

$1,000+

< $25 / hr

10 - 49

Pasadena, CA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Logistics & Supply Chain Consulting

GlobalityNet Outsourcing and Consulting is a versatile consulting firm offering services in marketing, operations, and WMS implementation. The company is praised for its effective communication, timely delivery, and strategic execution, with all reviewers expressing positive feedback. Notably, 100% of reviewers commend their professionalism and client engagement, contributing to measurable outcomes such as enhanced social media engagement and a 20% cost savings in warehouse operations.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have expressed high satisfaction with GlobalityNet Outsourcing and Consulting, noting their effective management of marketing and operational tasks. One client highlighted a 100% increase in social media engagement within two months, attributing their timely delivery and excellent communication as key strengths. The company's cultural alignment and value for cost were also praised, with no identified areas for improvement, indicating a strong overall sentiment towards their services.
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Industry Experience

GlobalityNet Outsourcing and Consulting has demonstrated expertise across various industries, notably Fitness, Fulfillment & Logistics, and Consumer Products. In Fitness, clients praised their marketing and operational support, noting a 100% increase in social media engagement. In Logistics, their WMS implementation showcased strong project management and industry knowledge. For Consumer Products, they excelled in streamlining operations, achieving a 20% cost reduction. Overall, the feedback reflects a positive sentiment, highlighting their effective communication, responsiveness, and commitment to client success.
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Logistics & Supply Chain Consumer Products

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East Los Angeles, California (1) Torrance, California (1) Commerce, California (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers from California commend GlobalityNet for delivering complex solutions like warehouse management systems and logistics consulting. Their team’s professionalism, timely execution, and collaborative approach have led to measurable improvements in efficiency and cost reduction.
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Outpatient Call Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Corona, CA

Services provided

100% Call Center Services

Call center Outpatient Call Solutions was established in 2013. The company provides Call Center Services, and is midsize.
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Forme Solar Electric

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Habra, CA

Services provided

100% Customer Service Outsourcing

Forme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

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Reviews mention Timely
Clients have expressed a positive sentiment regarding Sound Telecom's timeliness, noting that they 'respond quickly' to inquiries and needs. This promptness is highlighted as a key strength of the service provider, indicating reliability in communication and service delivery. Overall, the feedback suggests that Sound Telecom is effective in meeting deadlines and maintaining responsiveness, which is crucial for their clients' operational needs.

Inbound Support for Business Services Company

4.5 Dec 24, 2017

They respond quickly.
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Industry Experience

The provider has received positive feedback primarily within the Business Services, Real Estate, Arts, Media, Hospitality, Telecommunications, Manufacturing, Information Technology, and Financial Services industries. Clients commend their quick response times, professionalism, and ability to enhance customer service while reducing staff workload. Overall sentiment is favorable, particularly in Business Services and IT, where their expertise significantly impacts operational efficiency. Organizations seeking reliable call handling and support may find a strong match with this provider.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Manufacturing Information technology Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (6)

What Clients Have Said
Clients generally perceive the company's pricing as fair, with a mix of billing structures including hourly rates and flat fees. One client noted a flat rate of $500 per week, while another mentioned a monthly contract with a set number of calls. Overall sentiment highlights satisfaction with the value provided, despite some suggestions for cost improvements. One client expressed, 'We are happy with what we spend and the product we are getting back,' reflecting a positive view of cost versus value.
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Los Angeles, CA

2202 S Figueroa St
Los Angeles, CA 90007
2 - 5

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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Santa Monica, CA

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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Philippines (2) United States (1)

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Santa Monica, CA

3101 Ocean Park Blvd
Santa Monica, CA 90405
16 - 20

888-655-4599

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Los Angeles clients appreciate JOYNO INC’s expertise in website creation, branding, and digital marketing. They value the team's proactive communication, innovative approach, and timely project completion, which boosted their business visibility and customer trust. The team’s passion and integrity are frequently highlighted.
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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

70% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services +1 service

10% Customer Service Outsourcing

Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.

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Reviews mention Proactive
The feedback regarding Xync Inc.'s proactive approach is overwhelmingly positive. Clients noted that the team was 'very proactive' and took the initiative to understand complex processes, which significantly aided in refining messaging and social media strategies. One client emphasized feeling a shared ownership in success, highlighting the team's commitment. Another client praised their 'constant contact' and speed, stating that they were 'faster than almost any other marketing agency' encountered.

SMM & Lead Generation Services for IT Consulting Firm

5.0 Jun 21, 2023

The team was very proactive which was important as we specialize in IT Mergers and Acquisitions which is an unusual service. They have taken the time to learn about this complex process and used this info to help shape our social media posts.
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Industry Experience

Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

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CX Collective

5.0 13 reviews

$5,000+

$150 - $199 / hr

2 - 9

Inglewood, CA

Services provided

30% CRM Consulting and SI

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

10% Financial Consulting

CX Collective is a customer experience consultancy firm specializing in the implementation and optimization of customer support systems like Zendesk. They consistently receive positive feedback, with reviews highlighting their professionalism, responsiveness, and expertise in CX strategy and implementation. Approximately 80% of clients commend their proactive communication and ability to deliver tailored solutions on time, while no areas for improvement were mentioned.

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Reviews mention Knowledgeable
The overall sentiment regarding CX Collective's knowledgeability is highly positive. Clients consistently noted their expertise in customer experience strategies, with one client stating their knowledge in CX was 'second to none.' Another highlighted their ability to quickly understand specific business needs and design effective solutions. Feedback indicated that CX Collective was proactive, responsive, and provided valuable guidance throughout projects, contributing to enhanced operational efficiency and improved customer service outcomes.

CX Strategy Development for Pet Supplement Manufacturer

5.0 Jul 8, 2023

Their knowledge in CX, and their ability to design and execute a strong CX strategy felt second to none. Their ability to quickly understand our company and goals, and help us to design a CX system to allow us to delight our customers at every touchpoint was impressive!
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Business Consulting for Religious Organization

5.0 Jan 29, 2021

Ty's very broad help desk knowledge, her great people and communication skills. The extra steps Ty took to help us and she still is.
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Business Training for Beauty Products Store

5.0 Jan 22, 2021

Aside from awesome personalities, the ladies we worked with were knowledgeable, informative and provided resources / referrals for other areas that we were experiencing growth in that were not related to their specialties.
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UI/UX & Web Design for Natural Beauty Retailer

5.0 Dec 5, 2020

The Workforce Pro was very professional and knowledgeable.
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CRM Consulting & SI for Online Auction Platform

5.0 Jan 20, 2026

They were easy to talk to, very proactive and responsive, and very knowledgeable in many areas for CX.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised CX Collective for their proactive and knowledgeable approach, particularly in setting up Zendesk for customer support. One client noted their impressive ability to create efficient systems, such as a searchable help center and detailed playbooks, which significantly enhanced operational scalability. Communication was highlighted as a strength, with timely project delivery and effective virtual meetings. Overall sentiment remains extremely positive, with no areas identified for improvement.
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Industry Experience

CX Collective has demonstrated expertise across various industries, including retail, healthcare, and consumer products. Clients commend the firm for its effective setups of customer support systems like Zendesk, resulting in improved efficiency and reduced response times. The overall sentiment reflects strong satisfaction, highlighting their professional communication and proactive support. Companies in e-commerce, healthcare, and nonprofit sectors may find a particularly good match with their comprehensive CX strategies and implementation capabilities.
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Consumer Products Healthcare Nonprofit Beauty & Cosmetics Software Retail

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Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (3)

What Clients Have Said
Overall, clients express a strong sentiment regarding the cost-effectiveness and value provided by CX Collective. Many reviews highlight the company's services as 'great value for cost' and commend their pricing as fitting within budget constraints. For instance, one client noted, 'pricing fit our budget' while another emphasized the 'fair' prices for the extensive work done. Clients consistently found the services to exceed expectations, contributing to improved operational efficiencies and customer experiences.
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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Industry Experience

Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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SkyTech Solutions

4.9 17 reviews

$5,000+

< $25 / hr

250 - 999

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +3 services

10% Graphic Design

10% Sales Outsourcing

10% Web Development

SkyTech Solutions is a versatile business process outsourcing (BPO) company offering services such as customer support, telesales, digital marketing, order processing, and graphic design. Overall, 90% of reviews praise their proactive communication, adaptability, and quality service, with significant outcomes like a 40% sales increase and 95% reduction in order processing errors. However, some reviewers suggest improvements in detailed reporting and cost transparency.

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Reviews mention Personable
Client feedback consistently highlights the personable nature of SkyTech Solutions, emphasizing strong relationships and open communication. One client noted, 'the relationship with the staff on a personal and business level is exceptional,' while another praised Mr. Ahmed as 'the consummate professional' who is highly recommended. Overall, the sentiment reflects a high level of satisfaction with the team's approachability and dedication, fostering trust and long-term partnerships.

BPO & Call Center Services for Financial Services Co

4.0 May 24, 2021

SkyTech Solutions runs the same as every other BPO company would do. However, because of the longevity of the engagement, I trust the team a lot and let them run their course. The relationship with the staff on a personal and business level is exceptional.
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BPO Services for Marketing Solutions Provider

5.0 May 8, 2021

I am impressed with the quality of their performance, ease of the process, and their friendly attitude.
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Industry Experience

SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.
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Los Angeles, CA

5326 Senford Ave
Los Angeles, CA 90056
2 - 5

+16467366633

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89Bots.com

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Manhattan Beach, CA

Services provided

20% AI Development

20% Conversion Optimization

20% Web Development +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

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Industry Experience

89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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Answering365

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

75% Call Center Services

15% Customer Service Outsourcing

10% Sales Outsourcing

Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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Tel-Us Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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Q-vantage

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Riverside, CA

Services provided

10% Accounting

10% Call Center Services

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% HR Outsourcing

10% IT Strategy Consulting

10% Mobile App Development

10% Other Application Development

10% Social Media Marketing

10% Web Development

In Riverside, California, Q-vantage is a midsize social media marketing company. Their services include Social Media Marketing and IT strategy consulting.
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TaskUs

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Santa Monica, CA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

10% Content Moderation Services

5% AI Development

5% Compliance Consulting

5% Data Annotation Services

5% Generative AI

TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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XP Plus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cerritos, CA

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Business Consulting +4 services

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

5% Web Development

Back Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Cerritos, CA

16220 Manning Way
Cerritos, CA 90703
1

+1 562 679 4680

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ConnectPeak

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

20% Call Center Services

20% Corporate Training & Coaching

20% Direct Marketing +3 services

20% Sales Outsourcing

10% AI Consulting

10% Customer Service Outsourcing

Direct Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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CallCentersNow

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

CallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
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B2B Data Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Mirada, CA

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

B2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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DoStar Moving

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Los Angeles, CA

Services provided

50% Corporate Relocation

25% Customer Service Outsourcing

25% Trucking

DoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize.
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SD&A Teleservices

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Call Center Services +1 service

25% Customer Service Outsourcing

Business Consulting company SD&A Teleservices is based in Los Angeles, California. Their services include Business Consulting and Call Center Services.
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Reel Axis

4.9 10 reviews

$1,000+

$150 - $199 / hr

10 - 49

Carlsbad, CA

Services provided

20% Call Center Services

20% Content Marketing

15% CRM Consulting and SI +3 services

15% Demand Generation Marketing

15% Email Marketing

15% Marketing Strategy

Reel Axis is a marketing and branding agency specializing in digital presence, lead generation, and strategic growth initiatives for various industries. The company consistently receives positive feedback for its professional project management, innovative strategies, and tailored solutions. Approximately 100% of reviewers highlight their effective communication and ability to integrate client feedback, while nearly 90% express satisfaction with their proactive approach and commitment to exceeding expectations.

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Reviews mention Reasonable pricing
Clients have expressed a positive sentiment regarding Reel Axis's reasonable pricing, often highlighting that their budget constraints were accommodated effectively. One client noted that Reel Axis provided valuable suggestions to fit within their limited budget, emphasizing their partnership approach. Overall, the feedback indicates that Reel Axis is viewed as a cost-effective solution that delivers quality service while being responsive to clients' financial needs.

Advertising for Outreach & Education Company

5.0 Mar 18, 2024

I had limited budget, they offered suggestions and options to work with my needs and budget. I felt that they are a partner and I value their opinions.
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Industry Experience

Reel Axis has demonstrated expertise across diverse industries, including IT Services, Telecommunications, Human Resources, and Non-profit sectors. Clients in IT Services highlighted their innovative branding and sales strategy restructuring capabilities, which enhanced visibility and operational efficiency. In Telecommunications, feedback emphasized their effectiveness in expanding brand awareness and pipeline growth. Human Resources clients appreciated their personalized marketing strategies that increased lead generation. Overall, Reel Axis is well-regarded for their collaborative approach, proactive project management, and ability to tailor solutions to meet specific industry needs.
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IT Services Telecommunications Human Resources Non-profit Advertising & marketing Software

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised Reel Axis for delivering strong value relative to their pricing. One client noted, 'Good value for cost,' while another highlighted that their 'pricing fit our budget,' emphasizing affordability without compromising quality. The sentiment across reviews reflects satisfaction with the balance of cost and results, with multiple clients acknowledging the company's ability to provide tailored solutions that align with their financial constraints and objectives.
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San Diego, California (2) Gainesville, Florida (1) Austin, Texas (1) Dublin, Ohio (1) Brookfield, Wisconsin (1) Santa Clara, California (1) Bozeman, Montana (1) Kirkland, Washington (1) Westby, Wisconsin (1)

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Global Voxe Inc.

Not yet reviewed

$250,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

25% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +1 service

25% Staffing

Midsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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UP Creative, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Long Beach, CA

Services provided

10% Call Center Services

10% Custom Software Development

10% Digital Strategy +7 services

10% E-Commerce Development

10% Mobile & App Marketing

10% Mobile App Development

10% Social Media Marketing

10% Video Marketing

10% Web Design

10% Web Development

UP Creative, Inc. Is a Digital Strategy company launched in 2012. The team provides Digital Strategy and Social Media Marketing.
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Web Leads Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

20% Advertising

20% Mobile App Development

20% Search Engine Optimization +3 services

18% Call Center Services

12% Sales Outsourcing

10% Customer Service Outsourcing

Web Leads Inc is a small Advertising company. They specialize in Advertising and Mobile App Development and were established in 2010.
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KoalifiedLeads

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

30% Call Center Services

30% Social Media Marketing

20% Search Engine Optimization +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

KoalifiedLeads is an answering service. The team offers Call Center Services and Social Media Marketing, and the agency is headquartered in Los Angeles, California.
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Calltastic

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Santa Monica, CA

Services provided

20% Business Consulting

20% Call Center Services

20% Customer Service Outsourcing +4 services

20% Sales Outsourcing

10% IT Strategy Consulting

5% Back Office Outsourcing

5% Ecommerce Marketing

Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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RemoteReps

4.0 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Encinitas, CA

Services provided

25% Call Center Services

25% Mobile App Development

20% Custom Software Development +3 services

10% AR/VR Development

10% Sales Outsourcing

10% Web Design

RemoteReps, a B2B sales and appointment-setting company, is praised for its effective communication, professionalism, and ability to generate significant results, with 67% of reviewers expressing satisfaction with their outcomes. However, 33% of reviews highlight issues with project management and a lack of understanding in B2B sales, suggesting room for improvement in transparency and industry-specific expertise.

See all 3 projects
Reviews mention Easy to work with
Clients consistently describe CC Capital Group as 'easy to work with,' highlighting their effective communication and responsiveness. One client noted the team's ability to follow instructions and adapt quickly, stating, 'Everyone they’ve given us has great phone skills and are easy to work with.' Another emphasized the smoothness of interactions, stating, 'Their team is fantastic across the board.' Overall, feedback reflects a strong sentiment of satisfaction regarding collaboration and ease of engagement.

Cold Calling for Mental Health Group's Sales Team

5.0 Jul 25, 2019

Their team is fantastic across the board. CC Capital Group is extremely helpful so everything is smooth and easy. Our main point of contact is great if I ever have any problems. He is responsive and quick to help. I've been really satisfied with CC Capital Group’s entire personnel. Everyone they’ve given us has great phone skills. They’re also easy to work with, which is important. A virtual team can be challenging when they’re not in the office with me. It’s so easy to communicate with them and train them.
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Industry Experience

CC Capital Group has demonstrated strong capabilities in the healthcare and business services sectors, delivering exceptional results in B2B appointment setting and sales calls. Clients in healthcare noted significant increases in booked appointments and praised the team's communication and professionalism. Conversely, feedback from the financial services sector highlighted a misalignment in B2B strategies and project management issues. Overall, the provider excels in healthcare and business services, while potential clients in financial services may need to assess fit carefully.
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Select Industry to see insights

Business services Healthcare Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Feedback regarding CC Capital Group's cost and value for money is mixed. One client noted they were 'reasonably priced' and highlighted the effectiveness of their services, which resulted in significant increases in booked calls. Conversely, another client expressed dissatisfaction with the onboarding process and the perceived lack of genuine tools, leading to a project cancellation. Overall, while some clients found value in their pricing and results, others encountered issues that impacted their overall satisfaction.
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Los Gatos, California (1) San Diego, California (1) San Francisco, California (1)

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Agently.ai

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Los Angeles, CA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

In Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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Customer First Solutions

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Launched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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Lawn Doctor USA

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Temecula, CA

Services provided

100% Customer Service Outsourcing

Established in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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Nowcom

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

30% Back Office Outsourcing

20% Custom Software Development

20% Web Design +2 services

18% Call Center Services

12% Customer Service Outsourcing

Nowcom is a Back Office Outsourcing company. Founded in 1996, their team provides Back Office Outsourcing and Custom Software Development.
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Reviewed 5 times in the past 6 months

LevelUp Leads is very responsive

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Hire Live Support Inc is very responsive

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Cleverly is very responsive

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Reviewed 1 time in the past 6 months

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Reviews mention Timely

Inbound Support for Business Services Company

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Reviews mention Proactive

SMM & Lead Generation Services for IT Consulting Firm

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Reviews mention Knowledgeable

CX Strategy Development for Pet Supplement Manufacturer

Business Consulting for Religious Organization

Business Training for Beauty Products Store

UI/UX & Web Design for Natural Beauty Retailer

CRM Consulting & SI for Online Auction Platform

Reviewed 1 time in the past 6 months

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Average Project Cost Breakdown

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Industry Experience

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Average Project Cost Breakdown

What Clients Have Said