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Home Call Centers Answering Services United States Minneapolis

Top Answering Service in Minneapolis

Ratings Updated: April 1, 2026
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2 Leaders 12 Contenders

14 Companies

Country: United States
State: Minnesota
City: Minneapolis
Inbound Services: Answering services

List of the Top Minneapolis Answering Services Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Minneapolis, MN

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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    Less than $10,000 avg. project cost for Call Center Services services in Minneapolis

    Call Center Services project highlight

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read Similar Reviews
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  • AspireSix Logotype

    5.0 3 reviews
    Verified
    $5,000+
    $150 - $199 / hr
    10 - 49
    New Brighton, MN

    Services provided

    10% Call Center Services
    15% Business Consulting
    15% Fractional CMO Services +6
    10% Branding
    10% Demand Generation Marketing
    10% Digital Strategy
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    AspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.

    See all 3 projects

    Reviews mention Exceeds expectations

    The feedback from Intech Hawaii's VP of Strategy highlights that AspireSix exceeded expectations in delivering a comprehensive marketing solution. Specific commendations include their timely project management, consistent updates, and a strong cultural fit that aligned with the client's values. Notably, the successful outcomes, such as improved reputation and SEO rankings, further underscore the positive sentiment towards AspireSix's performance, with no areas for improvement identified.
    • Outsourced Marketing for IT & Cybersecurity Company
      5.0 Jun 29, 2024

      AspireSix provided consistent updates. Exceeded expectations.

      Read Full Review
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    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised AspireSix for their effective branding revamp and lead generation strategies. The CEO of Bay Computing Group highlighted their timely project management and responsiveness, noting impressive service breadth and value for cost. Overall, sentiment is highly positive, with clients expressing satisfaction regarding outcomes and the company's ability to meet diverse needs, leaving little room for improvement.
    Read 1 Recent Review

    Industry Experience

    AspireSix has demonstrated expertise primarily in the Information Technology sector, providing services like managed IT, cybersecurity, and marketing strategies. Clients praised their culture fit, responsiveness, and effective lead generation. Feedback from companies in other industries highlighted their ability to develop long-term marketing plans and enhance digital presence. Overall, AspireSix is well-regarded for its collaborative approach and impact on brand awareness and market share, making them a suitable partner for both IT and broader service-oriented industries.

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    Select Industry to see insights

    Information technology IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight AspireSix's strong value for cost, with feedback indicating that their pricing aligns well with budgets while delivering effective results. One client noted the company's 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality service provided.
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  • The Connection Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

    See all 2 projects

    Reviews mention High-quality work

    Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.
    • Answering Services & Customer Inquiry Support for Products Firm
      4.0 Aug 11, 2017

      Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement.

      Read Full Review
    Read All Reviews
    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound & Outbound Information Management Service for Education Company

    5.0 — Read more
    Read 2 Reviews

    Industry Experience

    The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.

    Read All Reviews

    Select Industry to see insights

    Education Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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  • Outsource Consultants Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Minneapolis, MN

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Corporate Training & Coaching +2
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    100% Answering services

    Outsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.

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  • Customer Elation Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Bloomington, MN

    Services provided

    65% Call Center Services
    35% Customer Service Outsourcing

    Focus Areas

    77% Answering services
    23% Inbound appointment scheduling

    Customer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.

    Read more
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  • PerformTel Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Hopkins, MN

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    In Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • A.W. Companies, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Edina, MN

    Services provided

    30% Call Center Services
    35% Accounting
    35% Staffing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    A.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.

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  • CCS Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Eden Prairie, MN

    Services provided

    34% Call Center Services
    33% Customer Service Outsourcing
    33% IT Managed Services

    Focus Areas

    80% Answering services
    20% Virtual receptionist

    Phone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.

    Read more
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  • SafetyCall International, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bloomington, MN

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    SafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.

    Read more
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  • Skybridge Americas Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Rockford, MN

    Services provided

    60% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • South Suburban Answering Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Minneapolis, MN

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    South Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.

    Read more
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  • Vantage Impact Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Excelsior, MN

    Services provided

    20% Call Center Services
    30% Financial Consulting
    20% Commercial Financing +2
    20% Sales Outsourcing
    10% Business Consulting

    Focus Areas

    80% Answering services
    20% Virtual receptionist

    Vantage Impact is a Financial Consulting company located in Tampa, Florida and Excelsior, Minnesota. They focus on Financial Consulting and Call Center Services.

    Read more

    Excelsior, MN

    20400 Western Road
    Excelsior, MN 55331

    1

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  • DRS Acquisitions Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Woodbury, MN

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    DRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.

    Read more
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  • Greetings, Neighbor! Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Lake Elmo, MN

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Greetings, Neighbor! is an answering service company. They are based in Lake Elmo, Minnesota and have midsize team. Their team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • Xilium Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Minneapolis, MN

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Xilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.

    Read more
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1 The Connection
2 AspireSix

List of the Top 2 Minneapolis Answering Services Companies

  1. The Connection Logotype

    The Connection

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN

    Ability to deliver

    19.9/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Call Center Services
    67% Answering services
    50% Other
    View Profile Visit Website
  2. AspireSix Logotype

    AspireSix

    $5,000+
    $150 - $199 / hr
    10 - 49
    New Brighton, MN

    Ability to deliver

    21.9/40.0
    17/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Call Center Services
    30% Answering services
    90% Other
    View Profile Visit Website
  3. Outsource Consultants Logotype

    Outsource Consultants

    Undisclosed
    Undisclosed
    10 - 49
    Minneapolis, MN

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  4. Customer Elation Logotype

    Customer Elation

    $1,000+
    $25 - $49 / hr
    250 - 999
    Bloomington, MN

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    65% Call Center Services
    77% Answering services
    35% Other
    View Profile Visit Website
  5. PerformTel Logotype

    PerformTel

    $1,000+
    $25 - $49 / hr
    50 - 249
    Hopkins, MN

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    100% Answering services
    50% Other
    View Profile Visit Website
  6. A.W. Companies, Inc. Logotype

    A.W. Companies, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Edina, MN

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Call Center Services
    35% Answering services
    70% Other
    View Profile Visit Website
  7. CCS Logotype

    CCS

    $1,000+
    $25 - $49 / hr
    50 - 249
    Eden Prairie, MN

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    34% Call Center Services
    80% Answering services
    66% Other
    View Profile Visit Website
  8. SafetyCall International, LLC Logotype

    SafetyCall International, LLC

    Undisclosed
    Undisclosed
    10 - 49
    Bloomington, MN

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    100% Answering services
    70% Other
    View Profile Visit Website
  9. Skybridge Americas Logotype

    Skybridge Americas

    $1,000+
    $25 - $49 / hr
    250 - 999
    Rockford, MN

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    60% Call Center Services
    67% Answering services
    40% Other
    View Profile Visit Website
  10. South Suburban Answering Logotype

    South Suburban Answering

    Undisclosed
    Undisclosed
    10 - 49
    Minneapolis, MN

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    85% Call Center Services
    100% Answering services
    15% Other
    View Profile Visit Website
  11. Vantage Impact Logotype

    Vantage Impact

    Undisclosed
    Undisclosed
    2 - 9
    Excelsior, MN

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Answering services
    80% Other
    View Profile Visit Website
  12. DRS Acquisitions Inc. Logotype

    DRS Acquisitions Inc.

    $1,000+
    < $25 / hr
    10 - 49
    Woodbury, MN

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    100% Answering services
    View Profile Visit Website
  13. Greetings, Neighbor! Logotype

    Greetings, Neighbor!

    $1,000+
    $25 - $49 / hr
    50 - 249
    Lake Elmo, MN

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    75% Call Center Services
    50% Answering services
    25% Other
    View Profile Visit Website
  14. Xilium Logotype

    Xilium

    $1,000+
    $25 - $49 / hr
    50 - 249
    Minneapolis, MN

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    35% Answering services
    50% Other
    View Profile Visit Website

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