Top Answering Service in Houston
1 Leaders 15 Contenders
21 Companies
List of the Top Houston Answering Services Companies
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Featured
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Undisclosed< $25 / hr50 - 249Serves Houston, TXServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Helpful
Clients have expressed a positive sentiment regarding Moneypenny's helpfulness. One client noted that Moneypenny's team is friendly, timely, and receptive to requests, quickly making corrections when needed. Another client highlighted that Moneypenny provides trust and peace of mind, significantly reducing complaints. Clients appreciated the personalized service and effective communication, which simplified their operations. Overall, feedback indicates that Moneypenny has been a valuable partner, offering reliable support and improving customer interactions.-
Answering Services for Property Rental Company
4.0 May 17, 2017We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed.
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Industry Experience
Moneypenny USA has received favorable feedback across various industries, including construction, healthcare, real estate, and business services. Clients praised their responsive customer service, adaptability in call management, and ability to provide a personal touch in communication. While construction and healthcare clients highlighted the importance of reliable call handling, real estate and business services focused on lead management efficiency. Overall, sentiment is positive, indicating their expertise is suitable for businesses needing call center and receptionist solutions.
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Arts, entertainment & music Real estate Education Nonprofit Consumer Products Other Industry Business services Sports Healthcare Advertising & marketing Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
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- English
- Spanish
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1 of 3 Houston-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in HoustonRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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Southwest Recovery Services
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$5,000+Undisclosed10 - 49Houston, TXServices provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Southwest Recovery Services has received positive feedback for their effective collections management, achieving a 50% success rate in recovering overdue accounts. Clients, such as Status26, commend the team's communication and operational efficiency, noting significant recovery amounts. The owner, Steve, is particularly highlighted for his sales acumen. Overall, clients express satisfaction with the value provided, indicating no areas for improvement.Was this helpful?
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Clients appreciate Southwest Recovery Services for their effective answering services, noting a high success rate of 50% in collections, which significantly impacts overdue accounts. Positive feedback highlights their professionalism and communication skills, with 100% of reviewers expressing satisfaction with results. Clients particularly commend the owner's sales expertise. Overall, the feedback reflects strong confidence in their capabilities, with no notable criticisms mentioned.
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Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
See All Locations (10)Houston, TX
5718 Westheimer
Houston, TX 77057+1.832.779.5200
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 6 projectsOnQ Global is a versatile provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Handling, and Telephonic Support. The reviews reflect a high level of satisfaction, with consistent praise for their quality and commitment, exceeding expectations in metrics like speed and resolution. While they experienced minor employee turnover, 90% of reviews commend their project management and alignment with client goals.
Reviews mention Exceeds expectations
Client feedback highlights that OnQ Global consistently exceeds expectations, particularly in project execution and responsiveness. One client noted their ability to assist with 40,000 patient calls monthly, maintaining a speed to answer of under 10 seconds, well within their goals. Another praised their technology platform and integration into business operations, stating, 'OnQ Global has completed the project, and their work has exceeded our expectations.' Overall, clients regard them as a valuable partner committed to mutual success.-
BI & Big Data Consulting & SI for Radiology Group
5.0 Aug 20, 2025OnQ Global has completed the project, and their work has exceeded our expectations. They've integrated easily into our business operations. OnQ Global's technology platform and ability to take on projects quickly are impressive.
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3 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
OnQ Global has received overwhelmingly positive feedback regarding their Answering services, with 90% of reviewers expressing satisfaction. Clients commend their expertise in managing high call volumes, with metrics showing an average speed to answer of under 7 seconds and resolution rates around 97-98%. Common themes highlight their strong leadership, commitment to quality, and effective integration as an extension of clients' teams. While there were minor suggestions for improvement in SOP adherence, the overall sentiment reflects a reliable partnership that significantly enhances customer service capabilities.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
75% Answering services25% Virtual receptionistApollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
100% Answering servicesTelemedRN, a small Back Office Outsourcing company, is headquartered in Houston, Texas. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
25% Call Center Services40% Customer Service Outsourcing25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
64% Answering services18% Inbound appointment scheduling18% Virtual receptionistSee all 4 projectsWestpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.
Reviews mention Efficient
Westpark Communications has received positive feedback regarding their efficiency in providing back office services. Clients noted that the company allows them to handle more work conveniently, saving approximately $500 monthly. One client highlighted that their services effectively freed up core staff, thus enhancing revenue and sales. Overall, the sentiment reflects satisfaction with Westpark's ability to deliver quality work quickly while maintaining effective communication.-
Online Customer Support for Consumer Products Provider
4.5 Aug 18, 2017The service provider is very effective and they have genuine staff. This effectiveness contributes to improving our revenue, demonstrating their capability to deliver results.
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Industry Experience
Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% IT Managed ServicesFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingPro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
20% Call Center Services20% Mobile App Development20% Search Engine Optimization +320% Social Media Marketing10% Pay Per Click10% Video ProductionFocus Areas
50% Answering services50% Inbound appointment schedulingEN Technologies is a social media marketing company. Established in 2021, the team offers Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49Houston, TX
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistTelephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Pearland, TX
Services provided
50% Call Center Services30% Sales Outsourcing20% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingCall center Oasis Marketing Solutions was established in 2009. The firm specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% IT Managed Services20% Sales OutsourcingFocus Areas
80% Answering services20% Virtual receptionistBased in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
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$1,000+< $25 / hr50 - 249Houston, TX
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesThe Call Center Doctors is a telephone answering service. The company is in Houston, Texas. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
10% Call Center Services50% IT Managed Services30% Cybersecurity +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsHigh Standards Technology, Inc. is a managed IT services provider specializing in server management, cybersecurity, and information backup for businesses. The company receives overwhelmingly positive feedback, with clients appreciating their reliability and effective communication. Notably, 100% of reviewers highlight their responsiveness and the confidence they instill regarding IT security, reinforcing their reputation as a trusted partner.
Industry Experience
High Standards Technology, Inc. has demonstrated expertise primarily in the Other Industry, particularly with commercial plumbing contractors. Clients have praised their managed IT services, emphasizing strengths in cybersecurity, system monitoring, and effective communication. Users report high confidence in data security and responsiveness, indicating a strong overall sentiment. Potential clients in industries requiring robust IT support and data management may find High Standards Technology a suitable partner.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
High Standards Technology, Inc. is regarded as a valuable partner, particularly for their managed IT services. A client highlighted an investment of $300,000 over ten years, emphasizing their confidence in the company's ability to secure IT and data. Overall sentiment indicates strong satisfaction with their responsiveness and communication, with no noted areas for improvement. Clients recommend High Standards for their effective service and reliable support, reflecting a positive perception of cost versus value.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
In Houston, Charlie’s Plumbing commends High Standards Technology for their comprehensive managed IT solutions, covering cybersecurity, system monitoring, and backup management. Reviewers appreciate their consistent, responsive support and strong project management, making them a trusted partner for long-term IT security.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
27% Call Center Services33% Customer Service Outsourcing25% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingLaunched in 2009, Integrity Net Call Center is a midsize Houston, Texas-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingA Better Answer is a call center company. They were established in 1971 and provide Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Houston, TX
1125 Cypress Station Drive Building H-4
Houston, TX 770902 - 5
+1.866.442.9500
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
25% Call Center Services75% Back Office OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingEstablished in 1995, PMB is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
100% Call Center ServicesFocus Areas
100% Answering services1960 Answering Service is an answering service. They are in Houston, Texas and have small team of experts. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSmall call center Central Messaging, is located in Houston, Texas. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
77% Answering services23% Inbound appointment schedulingHouston Advanced Answering is a small Houston, Texas-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
100% Call Center ServicesFocus Areas
57% Answering services43% Virtual receptionistProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Humble, TX
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistExtension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.
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$1,000+< $25 / hrFreelancerCypress, TX
Services provided
10% Call Center Services65% Back Office Outsourcing10% Business Consulting +210% Transcription5% Web DevelopmentFocus Areas
80% Answering services20% Inbound appointment schedulingEstablished in 2005, One Stop Resources - The Virtual Assistant Business is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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List of the Top 1 Houston Answering Services Companies
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UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
25.1/40.017.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+$50 - $99 / hr10 - 49Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
80% Call Center Services75% Answering services20% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
UndisclosedUndisclosed50 - 249Spring, TX
Ability to deliver
26.9/40.015.6/20 Reviews3.6/10 Clients & Experience7.7/10 Market PresenceService focus
25% Call Center Services64% Answering services75% Other -
$1,000+$25 - $49 / hr50 - 249Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+$25 - $49 / hr10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed10 - 49Pearland, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Answering services80% Other -
$1,000+< $25 / hr50 - 249Houston, TX
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
UndisclosedUndisclosed50 - 249Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
27% Call Center Services50% Answering services73% Other -
UndisclosedUndisclosed50 - 249Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services50% Answering services30% Other -
$1,000+< $25 / hr10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Answering services75% Other -
$5,000+Undisclosed10 - 49Houston, TX
Ability to deliver
24.3/40.016.6/20 Reviews0/10 Clients & Experience7.7/10 Market PresenceService focus
50% Call Center Services40% Answering services50% Other -
$1,000+$25 - $49 / hr2 - 9Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services
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