Top Answering Service in Houston
24 Companies
List of the Top Houston Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves Houston, TXServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
1 of 3 Houston-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in HoustonRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 6 projectsOnQ Global is a versatile provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Handling, and Telephonic Support. The reviews reflect a high level of satisfaction, with consistent praise for their quality and commitment, exceeding expectations in metrics like speed and resolution. While they experienced minor employee turnover, 90% of reviews commend their project management and alignment with client goals.
Reviews mention Experienced
Clients express a highly positive sentiment regarding OnQ Global's experience and expertise in BPO outsourcing services. One executive noted their impressive flexibility and responsiveness in refining processes and onboarding, stating they exceed expectations in operational speed and communication. Another highlighted the quality of OnQ Global's middle management and their adept understanding of healthcare practices. Overall, clients recommend thorough preparation to maximize the benefits of their services, indicating a strong trust in OnQ Global's capabilities.-
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 Aug 13, 2025I’m impressed by the quality and experience of OnQ Global’s middle management and their understanding of our process. The team has helped us accelerate the onboarding of their individuals. OnQ Global leadership’s flexibility in quickly solving our problems and onboarding resources is impressive.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$1,000,000 – $9,999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read moreWas this helpful?
Industry Experience
OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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MedicalWas this helpful?
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
75% Answering services25% Virtual receptionistApollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
100% Answering servicesTelemedRN, a small Back Office Outsourcing company, is headquartered in Houston, Texas. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
25% Call Center Services40% Customer Service Outsourcing25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
64% Answering services18% Inbound appointment scheduling18% Virtual receptionistSee all 4 projectsWestpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.
Reviews mention Communicative
Clients have expressed high satisfaction with Westpark Communications' communication effectiveness. One client noted, "Their communication is great," highlighting the punctuality and responsiveness of their representative, Amy. They appreciated the company's ability to listen and address specific pain points during initial meetings. Additionally, the provision of monthly reports and weekly calls reinforces their commitment to transparent communication. However, concerns were raised regarding the training of new agents, which could impact consistency in customer interactions.-
Call Center Services for Air Purification Solution Company
5.0 Jul 7, 2020I think they’re great. We have a monthly report that they provide us. Amy and I have weekly phone calls. Amy is always on time. If she’s going to be late, she lets me know or we reschedule. Their communication is great.
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Industry Experience
Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesHonest Answering, a small call center company, is located in Houston, Texas. Their services include Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% IT Managed ServicesFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingPro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
20% Call Center Services20% Mobile App Development20% Search Engine Optimization +320% Social Media Marketing10% Pay Per Click10% Video ProductionFocus Areas
50% Answering services50% Inbound appointment schedulingEN Technologies is a social media marketing company. Established in 2021, the team offers Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49Houston, TX
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistTelephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Pearland, TX
Services provided
50% Call Center Services30% Sales Outsourcing20% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingCall center Oasis Marketing Solutions was established in 2009. The firm specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% IT Managed Services20% Sales OutsourcingFocus Areas
80% Answering services20% Virtual receptionistBased in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
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$1,000+< $25 / hr50 - 249Houston, TX
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesThe Call Center Doctors is a telephone answering service. The company is in Houston, Texas. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
10% Call Center Services50% IT Managed Services30% Cybersecurity +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsHigh Standards Technology, Inc. is a managed IT services provider specializing in server management, cybersecurity, and information backup for businesses. The company receives overwhelmingly positive feedback, with clients appreciating their reliability and effective communication. Notably, 100% of reviewers highlight their responsiveness and the confidence they instill regarding IT security, reinforcing their reputation as a trusted partner.
Industry Experience
High Standards Technology, Inc. has demonstrated expertise primarily in the Other Industry, particularly with commercial plumbing contractors. Clients have praised their managed IT services, emphasizing strengths in cybersecurity, system monitoring, and effective communication. Users report high confidence in data security and responsiveness, indicating a strong overall sentiment. Potential clients in industries requiring robust IT support and data management may find High Standards Technology a suitable partner.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
High Standards Technology, Inc. is regarded as a valuable partner, particularly for their managed IT services. A client highlighted an investment of $300,000 over ten years, emphasizing their confidence in the company's ability to secure IT and data. Overall sentiment indicates strong satisfaction with their responsiveness and communication, with no noted areas for improvement. Clients recommend High Standards for their effective service and reliable support, reflecting a positive perception of cost versus value.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
Houston clients like Charlie’s Plumbing value High Standards Technology’s 10+ years of expertise in managed IT services, including cybersecurity, server management, and disaster recovery. They emphasize the team’s responsiveness, clear communication, and ability to handle complex IT challenges confidently.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
27% Call Center Services33% Customer Service Outsourcing25% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingLaunched in 2009, Integrity Net Call Center is a midsize Houston, Texas-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingA Better Answer is a call center company. They were established in 1971 and provide Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Houston, TX
1125 Cypress Station Drive Building H-4
Houston, TX 770902 - 5
+1.866.442.9500
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
25% Call Center Services75% Back Office OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingEstablished in 1995, PMB is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsSouthwest Recovery Services is a company specializing in collections and account management, providing Contact Center Services and Customer Support Services. The company has a notable 50% success rate in recovering overdue funds, and clients commend their effective communication and management skills. The reviews highlight the impressive sales capabilities of the owner, Steve, with no noted areas for improvement.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Southwest Recovery Services demonstrates a strong proficiency in answering services, particularly in debt collection, with a commendable 50% success rate in recovering overdue accounts. Clients highlight their effective communication and proactive management, noting successful recoveries between $3,000 and $10,000. With ongoing engagements praised for value and professionalism, feedback reveals a 100% positive sentiment, as no negative areas for improvement were identified by reviewers. Overall, their expertise significantly enhances client financial recovery and minimizes overdue accounts.
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Industry Experience
Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.Was this helpful?
See All Locations (10)Houston, TX
5718 Westheimer
Houston, TX 77057+1.832.779.5200
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
100% Call Center ServicesFocus Areas
100% Answering services1960 Answering Service is an answering service. They are in Houston, Texas and have small team of experts. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSmall call center Central Messaging, is located in Houston, Texas. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistMedical Answer Systems is a Houston, Texas-based call center. Launched in 1986, the team offers Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
77% Answering services23% Inbound appointment schedulingHouston Advanced Answering is a small Houston, Texas-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
100% Call Center ServicesFocus Areas
57% Answering services43% Virtual receptionistProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Humble, TX
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistExtension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.
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$1,000+< $25 / hrFreelancerCypress, TX
Services provided
10% Call Center Services65% Back Office Outsourcing10% Business Consulting +210% Transcription5% Web DevelopmentFocus Areas
80% Answering services20% Inbound appointment schedulingEstablished in 2005, One Stop Resources - The Virtual Assistant Business is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
37% Call Center Services33% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistLaunched in 2017, Take My Calls VAS is a telephone answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Houston, Texas.
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List of the Top 1 Houston Answering Services Companies
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UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
25.1/40.017.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+$50 - $99 / hr10 - 49Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
80% Call Center Services75% Answering services20% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
UndisclosedUndisclosed50 - 249Spring, TX
Ability to deliver
26.9/40.015.6/20 Reviews3.6/10 Clients & Experience7.7/10 Market PresenceService focus
25% Call Center Services64% Answering services75% Other -
$1,000+$25 - $49 / hr2 - 9Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$1,000+$25 - $49 / hr50 - 249Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+$25 - $49 / hr10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed10 - 49Pearland, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Answering services80% Other -
$1,000+< $25 / hr50 - 249Houston, TX
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
UndisclosedUndisclosed50 - 249Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
27% Call Center Services50% Answering services73% Other -
UndisclosedUndisclosed50 - 249Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services50% Answering services30% Other -
$1,000+< $25 / hr10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Answering services75% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
21.9/40.016.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services40% Answering services50% Other
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