Top Back Office Outsourcing Companies in Ottawa
5 Companies
List of the Top Ottawa Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves Ottawa, CanadaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Serves Ottawa, CanadaServices provided
15% Back Office Outsourcing45% Customer Service Outsourcing40% Call Center ServicesSee all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
Reviews mention High-quality work
The reviews for Assistring LLC consistently highlight their delivery of high-quality work, with clients praising their commitment to excellence and customer satisfaction. For instance, the Chief Customer Officer of Krispy Kreme noted that partnering with Assistring LLC was among their best decisions, resulting in enhanced customer satisfaction and reduced complaints. Similarly, the Vice President of Operations at Venus Fashion Inc commended their unique techniques that significantly improved customer ratings. Overall, client sentiment reflects strong satisfaction with the quality of services provided.-
Call Center Services for Wholesale Retail Company
5.0 Oct 12, 2024Our collaboration with Assistring LLC resulted in improved customer satisfaction ratings, as a result of their efficient handling of inquiries and provision of support. Their dedication to quality service really impacted Target reputation, resulting in a strong relationship with clients and end-users.
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Customer Service Outsourcing & Email Mktg for Wholesale Co
4.5 Oct 4, 2024I have seen significant impact on my business due to the world class service from them. Every customer is happy and every call gets picked in less than a minute.
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Call Center Services for Consumer Electronics Retailer
5.0 Feb 20, 2026The quality of work, from the design stage up to development, has been amazing. I am very much satisfied. Algoworks ran performance tests using Apache JMeter, reaching volumes of 1,000 uploaded pictures per second.
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Call Center Services for Party Goods Retailer
5.0 Oct 14, 2024As a result of our partnership with Assistring LLC our customer service operation experienced remarkable change. We achieved impressive results, including a 60% increase in customer satisfaction ratings, reduction in abandoned calls, and a massive increase in sales. Assistring LLC delivered great performance, characterized with smooth system performance and timely support.
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2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Assistring LLC highlight their exceptional customer service and operational efficiency. Clients, such as Royal Nawaab and Media Markt, praised their ability to significantly reduce call drop rates and seamlessly handle multichannel support. Notable feedback included their proactive collaboration and alignment with client values, leading to improved sales performance and reliable service. Overall sentiment reflects high satisfaction with their responsiveness and dedication, with no reported areas for improvement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Photography Studio
5.0 — Assistring LLC provides back office outsourcing services for a photography studio. The team has helped the client build a team of skilled salespeople who can convert a mix of leads into clients. Read moreWas this helpful?
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This provider is fluent in 4 languages:
- German
- English
- Urdu
- Hindi
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$10,000+< $25 / hr250 - 999Serves Ottawa, CanadaServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Helpful
Clients have expressed high satisfaction with Big Outsource's helpfulness, particularly noting their proactive approach to campaign organization and client communication. One reviewer highlighted the impressive ability of the team to understand and enforce brand guidelines, which they found both rare and beneficial. Additionally, the company's responsiveness and reliability in managing project timelines were commended, resulting in improved client feedback response times and successful campaign launches.-
Virtual Assistant Services for Software Company
5.0 Jul 30, 2025The ability to understand branding visually and tonally was a pleasant surprise. Even though they weren’t creatives, they respected brand guidelines and helped enforce them in internal systems. That’s rare and very helpful.
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23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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Zenbooks
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$1,000+$150 - $199 / hr10 - 49Ottawa, CanadaServices provided
10% Back Office Outsourcing25% Accounting25% Finance & Accounting Outsourcing (FAO) +3 services20% Fractional CFO Services10% Business Consulting10% Financial ConsultingSee all 10 projectsZenbooks is an accounting and financial services firm offering comprehensive bookkeeping, tax advisory, and financial management solutions. Across reviews, clients consistently commend their responsiveness, knowledge, and timely delivery of services, with approximately 90% expressing satisfaction. Some clients noted areas for improvement such as increased language support and better project visibility, but overall, Zenbooks maintains a high standard of service.
Reviews mention Knowledgeable
Client feedback consistently highlights Zenbooks' exceptional knowledge and expertise in accounting and financial management. One client noted their 'depth of knowledge' and ability to handle tasks with 'confidence,' while another praised their 'skills, knowledge, professionalism, and kindness in support.' Overall, the sentiment regarding Zenbooks' proficiency is overwhelmingly positive, with clients appreciating their promptness and ability to deliver high-quality work.-
Bookkeeping Services for Reverse Sourcing Platform
5.0 Mar 19, 2026I'm impressed with Zenbooks' skills, knowledge, professionalism, kindness in support, and solution-oriented approach.
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Accounting Services for Sports Association
3.5 Mar 24, 2026Great communication and availability. They are polite and knowledgeable. More French staff. Better knowledge of QC laws. Ability to offer supplemental support in migration from legacy accounting software.
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Accounting Services for Event Design & Furniture Rental Co
5.0 Mar 25, 2026Zenbooks’ versatility, responsiveness, knowledge, and friendliness are impressive. The team delivers on time.
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Accounting for Business Services Company
5.0 Mar 30, 2026They seemed very knowledgeable, personable and had a genuine interest in getting to know my business and my financial goals.
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Accounting Services for Media Company
5.0 May 14, 2026What stood out most was their depth of knowledge. They clearly knew their stuff, handled everything with confidence, and turned things around faster than we expected.
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Industry Experience
Zenbooks has demonstrated expertise across multiple industries, including Advertising & Marketing, Business Services, Sports, Information Technology, Financial Services, Hospitality & Leisure, Real Estate, and Medical. Reviewers consistently highlight their strengths in bookkeeping, tax advisory, and payroll management. Sentiment is overwhelmingly positive, with clients praising Zenbooks' responsiveness, professionalism, and ability to streamline financial processes, making them a strong fit for organizations seeking reliable financial services in these sectors.
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Consulting Real estate Information technology Hospitality & leisure Financial services Sports Business services Advertising & marketing MedicalWas this helpful?
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This provider is fluent in 2 languages:
- English
- French
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Review Rating from Clients
5.0/5.0
Quality
4.6
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Reviewers in Ottawa commend Zenbooks for their versatile financial solutions, including bookkeeping, tax planning, and system setup. The team is recognized for their professionalism, responsiveness, and deep expertise, making complex financial management seamless for growing businesses in the region.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Ottawa, Canada
Services provided
50% Back Office Outsourcing50% Call Center ServicesEstablished in 2017, Scalable Outsourcing is a small Ottawa, Canada-based answering service and Back Office Outsourcing company. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Ottawa, Canada
Services provided
10% Back Office Outsourcing60% HR Outsourcing20% Benefits Administration +2 services5% Business Consulting5% HR ConsultingViAbilityHR, a HR Outsourcing company, was launched in 2024. The small team provides HR Outsourcing and Benefits Administration.
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$1,000+$25 - $49 / hr2 - 9Cornwall, Canada
Services provided
35% Back Office Outsourcing25% Business Consulting10% Business Continuity Management +3 services10% Event Management10% Recruiting10% StaffingLaunched in 2021, Adspark Growth is a small Cornwall, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Business Consulting.
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$25,000+< $25 / hr10 - 49Ottawa, Canada
Services provided
10% Back Office Outsourcing40% Custom Software Development40% Mobile App Development +1 service10% Web DevelopmentZealistic Solutions is a software development company. They are located in Vadodara, India and Kirkland, Washington. Their team provides Custom Software Development and Mobile App Development.
Read moreSee All Locations (4)Ottawa, Canada
2-1399 Highgate Road
Ottawa, Canada K2C 2Y7613.898.8847
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List of the Top 1 Ottawa Back Office Outsourcing Service Providers
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$1,000+$150 - $199 / hr10 - 49Ottawa, Canada
Ability to deliver
36.3/40.018.2/20 Reviews8.8/10 Clients & Experience9.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Ottawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr2 - 9Ottawa, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$25 - $49 / hr2 - 9Cornwall, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$25,000+< $25 / hr10 - 49Ottawa, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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