Top BPO Companies in Milwaukee
1 Leaders 15 Contenders
68 Companies
List of the Top Milwaukee BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Milwaukee, WIServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 48 projectsUnity Communications specializes in providing customer service, administrative support, and technical troubleshooting. The company is frequently praised for its excellent communication, responsiveness, and high standards, with a notable focus on aligning with client values. Approximately 90% of reviews highlight their timely delivery and positive impact on client operations, although a few suggest refining candidate selection and evaluation methods for improved outcomes.
Reviews mention Great project management
Unity Communications has received strong positive feedback regarding their project management capabilities. Clients have highlighted their thoroughness and clear communication, with one noting that the project management team understands specific needs and screens candidates effectively. Another client praised their punctuality and the ability to deliver work ahead of schedule, emphasizing that Unity Communications consistently exceeds expectations. Overall, the sentiment is overwhelmingly favorable, with clients expressing high levels of trust in their organization and execution.-
Content Writing Services for Inbound Marketing & IT Company
5.0 Mar 11, 2024Their project management is top-notch. They maintain their professionalism throughout, while their punctuality is also noteworthy.
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Call Center & Customer Service Support for Energy Drinks Co
5.0 Feb 25, 2025PM is organized and thoughtful. Response is timely.
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Asset Procurement for Expense Management Software Company
5.0 Mar 31, 2023Unity was very thorough. The project management team understood the agent profile we needed and screened each candidate. They clearly communicated and involved specialists at each stage of the process. The team was involved in training and continues to communicate with me if there's any interruption with Internet, VPN or other scheduling considerations for the candidate.
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Data Entry Services for Dental Practice Consultancy
5.0 Oct 29, 2026Unity Communications is an excellent source of support. They have clear communication and always deliver on time, if not early. They are organized and driven and always aim to exceed expectations.
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3 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Unity Communications has received positive feedback in recent reviews, highlighting their responsiveness, strong communication, and effective project management. Clients noted a significant reduction in errors and improved operational efficiency, particularly in administrative tasks and customer service support. One client emphasized their alignment of company values and culture, while another praised their ability to exceed expectations consistently. Overall, the sentiment is highly favorable, with no reported areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding its cost and value for money, with multiple clients highlighting that their pricing fits within budget while delivering good value. One client noted that Unity Communications provided 'double the effectiveness and efficiency of the work for a fraction of its cost,' while another emphasized their 'good value for cost.' Overall, clients appreciate the alignment of Unity Communications' services with their financial expectations, indicating a strong sentiment towards the company's pricing strategy.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Milwaukee, WIServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Communicative
Hugo Inc. has received overwhelmingly positive feedback regarding their communication skills across multiple client reviews. Clients praised their effective onboarding process, seamless communication through various channels, and proactive approach to addressing needs. For instance, one client highlighted that communication flowed effortlessly via a dedicated Slack channel, while another noted their adaptability and commitment to timely execution. Overall, clients found Hugo's communicative approach to be a key factor in fostering productive partnerships and achieving project success.-
Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023While our experience with Hugo was largely positive, there are a few areas where improvement could enhance the overall collaboration. Clearer documentation of the project timeline and key milestones could have provided additional clarity and alignment on expectations. Improved transparency in the decision-making process and potential challenges would have allowed for better anticipation of hurdles and proactive resolution. Additionally, although the responsiveness to our needs was commendable, a more streamlined communication platform or regular check-ins could further optimize the flow of information.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves Milwaukee, WIServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+< $25 / hr10 - 49Mount Prospect, IL
Services provided
48% Call Center Services26% Customer Service Outsourcing16% Sales Outsourcing +1 service10% Back Office OutsourcingRoyal Call Centers is a call center company. Based in Mount Prospect, Illinois, the firm was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Palatine, IL
Services provided
50% Call Center Services25% Direct Marketing25% Social Media MarketingFounded in 1975, Larson & Associates is a small phone answering service based in Palatine, Illinois. Their team focuses on Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Evanston, IL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstablished in 1995, Locksmith Solution Services is a small Business Consulting company in Evanston, Illinois. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Lake Zurich, IL
Services provided
20% Corporate Training & Coaching20% Marketing Strategy20% Performance Marketing +2 services20% Sales Outsourcing20% Social Media MarketingHeadquartered in Lake Zurich, Illinois, Retail & Hospitality Hub is a Marketing Strategy company. They focus on Marketing Strategy and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Schaumburg, IL
Services provided
20% Call Center Services20% Cybersecurity20% IT Managed Services +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SIS-NET Communications is a Schaumburg, Illinois-based IT strategy consulting company. Their services include IT strategy consulting and unified communications consulting & SI.
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UndisclosedUndisclosed2 - 9Buffalo Grove, IL
Services provided
40% Business Consulting30% Call Center Services30% Marketing StrategySMS NA is a Business Consulting company based in Buffalo Grove, Illinois. The team offers Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Schaumburg, IL
Services provided
35% Customer Service Outsourcing35% Staffing30% Business ConsultingCustomer Service Outsourcing company Trinite Consulting Group LLC is in Schaumburg, Illinois and Princeton, New Jersey. They provide Customer Service Outsourcing and Staffing.
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UndisclosedUndisclosed2 - 9Bannockburn, IL
Services provided
20% CRM Consulting and SI20% Content Marketing20% Marketing Strategy +2 services20% Other Marketing20% Sales OutsourcingLocated in Bannockburn, Illinois, The WDG Agency is a Marketing Strategy company. Their services include Marketing Strategy and Other Marketing.
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$25,000+$100 - $149 / hr10 - 49Skokie, IL
Services provided
50% Finance & Accounting Outsourcing (FAO)15% BI & Big Data Consulting & SI15% Back Office Outsourcing +3 services10% IT Strategy Consulting5% Business Consulting5% Custom Software DevelopmentCurrence, Inc., a Finance & Accounting Outsourcing (FAO) company, was founded in 1982. The agency specializes in Finance & Accounting Outsourcing (FAO) and BI & big data consulting & SI.
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$1,000+$50 - $99 / hr10 - 49Glenview, IL
Services provided
30% Cloud Consulting & SI10% Call Center Services10% Custom Software Development +6 services10% E-Commerce Development10% Enterprise App Modernization10% IT Managed Services10% Web Development5% ERP Consulting and SI5% IT Strategy ConsultingArystech is a cloud consulting & SI company launched in 2022. The firm offers cloud consulting & SI and IT managed services.
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$1,000+Undisclosed2 - 9Poplar Grove, IL
Services provided
30% Business Consulting30% Web Design20% Social Media Marketing +2 services10% Back Office Outsourcing10% Document Digitization & ManagementGet Business Handled is a Business Consulting company. Founded in 2024, the firm is headquartered in Poplar Grove, Illinois. Their team provides Business Consulting and Web Design.
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UndisclosedUndisclosed10 - 49Hoffman Estates, IL
Services provided
30% Recruiting30% Staffing20% Accounting +2 services10% Call Center Services10% Customer Service OutsourcingBridge Personnel Services is a Staffing company. The team is based in Hoffman Estates, Illinois, and their services include Staffing and Recruiting.
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Undisclosed$100 - $149 / hr10 - 49Des Plaines, IL
Services provided
10% Back Office Outsourcing10% Blockchain10% Business Consulting +7 services10% Custom Software Development10% E-Commerce Development10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% UX/UI Design10% Web DevelopmentMEGATECSOL Inc. , a SEO services firm, specializes in Search Engine Optimization and UX/UI Design. The firm is in Des Plaines, Illinois.
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UndisclosedUndisclosed50 - 249Highland Park, IL
Services provided
20% Back Office Outsourcing20% Call Center Services20% Sales Outsourcing +4 services10% HR Consulting10% IT Managed Services10% Recruiting10% StaffingConnect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Highland Park, IL
667 Central Street
Highland Park, IL 60035+1.866.493.8818
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UndisclosedUndisclosed10 - 49Crystal Lake, IL
Services provided
100% Call Center ServicesLaunched in 2010, ARKO CONSULTING LLC is a call center company. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9New Berlin, WI
Services provided
100% Document Digitization & ManagementKARD Shredding is a Document Digitization & Management company. They are headquartered in New Berlin, Wisconsin, and their services include Document Digitization & Management.
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UndisclosedUndisclosed2 - 9Twin Lakes, WI
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Abraham's On-Site Shredding Service is based in Twin Lakes, Wisconsin. They focus on Document Digitization & Management.
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UndisclosedUndisclosed2 - 9Highland Park, IL
Services provided
40% Search Engine Optimization30% Conversion Optimization30% Sales OutsourcingMetrist Partners is a SEO company. They are located in Highland Park, Illinois and have small team. Their team specializes in Search Engine Optimization and Conversion Optimization.
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List of the Top 1 Milwaukee BPO Services
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$5,000+Undisclosed10 - 49Milwaukee, WI
Ability to deliver
19.8/40.016.8/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Milwaukee, WI
Ability to deliver
5.9/40.00/20 Reviews2.1/10 Clients & Experience3.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249West Allis, WI
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49West Allis, WI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10 - 49Milwaukee, WI
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr50 - 249New Berlin, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Glendale, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Waukesha, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Milwaukee, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr2 - 9Wauwatosa, WI
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Hales Corners, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Racine, WI
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9River Hills, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Milwaukee, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Milwaukee, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$100 - $149 / hr10 - 49Lannon, WI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
19% Back Office Outsourcing81% Other
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