- 1 of 2 Back Office Outsourcing reviews are 5 stars
- $50,000 – $199,999 avg. project cost
Back Office Outsourcing PROJECT HIGHLIGHT
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Hugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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In recent reviews, clients have praised Hugo Inc. for their efficient project management and ability to scale operations effectively. One CMO highlighted their success in reducing partner integration time from three weeks to one, alongside improved customer satisfaction metrics. The team's proactive approach and stability, particularly within their Africa-based operations, were noted as significant advantages. Overall sentiment reflects strong satisfaction, with clients commending Hugo's responsiveness and alignment with company values.
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Stellar Staff is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Outsourcing services. The overall feedback from clients is overwhelmingly positive, with a 100% satisfaction rate highlighting their reliability, attentive customer service, and ability to seamlessly integrate into existing workflows. Across reviews, 80% praise their project management and timely delivery, while 60% commend the high quality and versatility of their candidates.
Overall, client feedback highlights Stellar Staff's proactive approach as a significant strength. Clients consistently noted their ability to anticipate needs and deliver results ahead of schedule. For instance, one client praised their team for managing back-end logistics during a seminar, allowing volunteers to focus on engagement. Another client appreciated the proactive communication and adaptability of their account manager, who maintained clear updates and responded swiftly to changing priorities. This proactive engagement fosters a seamless partnership, enhancing operational efficiency across projects.
Since bringing our virtual assistants on board, they consistently show up each day ready to tackle their tasks with enthusiasm and a proactive mindset. Their dedication shines through as they often offer assistance beyond their primary responsibilities, suggesting improvements and contributing innovative ideas that positively impact the team. They demonstrate a remarkable commitment to our success, consistently going above and beyond to ensure tasks are completed efficiently while supporting their colleagues whenever possible.
Dar has been amazing! She’s a talented writer, a self-starter, and a true team player. She doesn’t wait for direction—she takes initiative, jumping right into outlines and ideas.
The virtual assistants demonstrate strong project management skills throughout the engagement. They consistently delivered assigned tasks on time, including weekly enrollment roster submissions, employment outreach, and follow-ups with students regarding financing and documentation. Tasks were completed with reliability and without the need for repeated reminders, which significantly improved operational flow. They were also highly responsive to our evolving needs. When priorities shifted or urgent tasks arose, the assistants adapted quickly, adjusted their schedules, and maintained clear communication. Their willingness to take initiative and respond promptly helped us maintain momentum on time-sensitive projects. What stood out most about this company was the consistency, reliability, and initiative shown by their team — especially in a remote support setting. They didn’t just wait for instructions; they anticipated needs, followed up on their own, and provided meaningful support without constant oversight. Additionally, as the scope of their responsibilities grows, it may be helpful to incorporate more structured progress check-ins or weekly status summaries to ensure alignment and give us a clearer view of ongoing efforts.
Whenever I had urgent requests or changes to the project scope, the VA was quick to accommodate them, often providing solutions or alternatives promptly. So, the combination of efficient project management, on-time delivery, and proactive responsiveness contributed greatly to the success of our collaborations, allowing me to focus on higher-level strategic tasks while feeling confident that my day-to-day operational needs were being expertly handled. Their proactive communication and ability to handle unforeseen challenges made them a valuable partner throughout the project.
Rochelle communicates proactively, keeping me updated on progress and making sure any adjustments or last-minute needs are handled quickly and efficiently. Bree, our Client Success Manager, regularly checks in to ensure everything is running smoothly and that we’re completely satisfied. Their responsiveness, attention to detail, and commitment to meeting deadlines have made the entire process stress-free and highly effective.
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Clients consistently express satisfaction with Stellar Staff's value for money, noting that their pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that Stellar Staff provided 'good value for cost' and 'great culture fit.' Another emphasized the 'excellent attention to detail' and 'reliable support' that justified their investment. Overall, feedback reflects a strong sentiment that the services received far exceed the costs, establishing Stellar Staff as a valuable partner.
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In the past six months, reviews for Stellar Staff reflect a consistently positive sentiment, highlighting their exceptional project management and responsiveness. Clients praised their adaptability and proactive communication, with one noting, "Stellar Staff felt like an integral part of our organization." Measurable outcomes included increased operational efficiency and enhanced customer satisfaction scores. A standout comment emphasized their attention to detail and reliability, stating, "They exceeded all expectations and surpassed all goals." Overall, clients recommend Stellar Staff for their dependable and professional support.
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SunTec Data is a Laguna Beach, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Data Annotation Services.
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Imagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
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Back Office Outsourcing company Data4eCom provides Back Office Outsourcing and IT managed services. They were founded in 2019.
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Data-Entry-India.com offers a range of data enrichment services, including identifying and eliminating duplicate entries, updating invalid emails, and digitizing paper forms. Reviews highlight the company's responsiveness, professionalism, and ability to deliver accurate, timely results. Clients appreciate their attention to detail and proactive communication, making them a reliable partner for data-related projects.
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Established in 1997, Hiphen Consulting is a small Digital Strategy company based in Bengaluru, India and Dubai, United Arab Emirates. Their team offers Digital Strategy and IT managed services.
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Valoroo, an IT staff augmentation company, is headquartered in San Diego, California. Established in 2019, the team provides IT staff augmentation and Call Center Services.
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Alorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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InteliKinect is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the company is based in San Diego, California.
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Ashunya Inc is a Back Office Outsourcing and SEO company. They offer Back Office Outsourcing and Search Engine Optimization and are in Orange, California.
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Staff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
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OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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Virtual Latinos is a Customer Service Outsourcing company. Based in San Diego, California, the agency was founded in 2018. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Kaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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Aerotas is a Commercial Development company established in 2014. Based in Beaverton, Oregon and Costa Mesa, California, the team provides Commercial Development and Back Office Outsourcing.
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Hire Live Support Inc is a call center service established in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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Ignite Digital Services is a Business Consulting company. Founded in 2022, the firm focuses on Business Consulting and Market Research.
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CallZent is a versatile software and customer service solutions provider, specializing in custom software development and customer support outsourcing across various industries. Reviews consistently highlight CallZent’s technical expertise, professionalism, and seamless project management, with 100% of clients praising their responsiveness and adaptability. The company's ability to blend technical proficiency with genuine care for client success is a recurring theme in their feedback.
Clients consistently praised CallZent for delivering excellent value for money, highlighting their competitive pricing and alignment with budgetary expectations. One client noted, 'Good value for cost,' while another emphasized how their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the cost-to-value ratio, as multiple reviews state that CallZent exceeded expectations, making them a reliable partner in enhancing operational efficiency and customer satisfaction.
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In recent reviews, CallZent has consistently received high praise for their professionalism, responsiveness, and ability to deliver tailored solutions across various industries. Clients noted significant improvements in customer satisfaction and operational efficiency, particularly highlighting their effective project management and proactive communication. One client remarked on CallZent's unique blend of technical expertise and genuine care, stating they felt like a true extension of their team. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.
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More responsive than most other service providers
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Back Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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XB Fulfillment is a phone answering service. Established in 2014, the company is located in San Diego, California. Their team specializes in Call Center Services and Back Office Outsourcing.
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Founded in 2002, Altos Incorporated is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Transcription.
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Telephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
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Tech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.
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Pro Outsourcing is a phone answering service launched in 2015. Based in Poway, California, the team focuses on Call Center Services and Back Office Outsourcing.
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