Sales Outsourcing PROJECT HIGHLIGHT
Top Outbound Call Centers in Melbourne
34 Companies
List of the Top Melbourne Outbound Call Center Providers
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Appointment Setter Online
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$1,000+Undisclosed1,000 - 9,999Melbourne, AustraliaServices provided
60% Sales Outsourcing20% Call Center Services10% Back Office Outsourcing +1 service10% Customer Service OutsourcingAppointment Setter Online is a professional appointment setting and customer outreach company offering services such as cold calling, lead generation, and call handling for various industries. Overall, 100% of reviewers highlighted their efficiency and dedication, with notable praise for their ability to adapt to client needs and their consistent communication skills. However, some suggested improvements include having more female agents and enhancing follow-up intervals for lead conversion.
5 of 5 Sales Outsourcing reviews are 5 stars5 new reviews for Sales Outsourcing in past 6 months$50,000 – $199,999 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently express satisfaction with Appointment Setter Online's cost-effectiveness and value for money. One client noted that their pricing was 'within the price limit we set' while another emphasized 'good value for cost' and 'pricing fit our budget.' Overall, the sentiment reflects a strong appreciation for the quality of service relative to the investment, with many stating they achieved significant results without overspending.
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$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Services provided
60% Back Office Outsourcing16% Customer Service Outsourcing14% Call Center Services +1 service10% Sales OutsourcingAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Autonomous
Clients express a positive sentiment regarding Acquire BPO's autonomy in handling outbound services. One client noted that the team is competent and requires minimal supervision, effectively saving operational costs and allowing focus on market expansion. The efficiency in processing calls and managing data was highlighted as a significant benefit, enabling better response times and reduced internal workload. Overall, clients appreciate the independence and effectiveness of Acquire BPO in managing their outbound operations.
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Telemarketing for Consumer Products Company
5.0 Aug 12, 2017They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.
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2 of 4 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive Acquire BPO as offering good value for money, with various pricing structures reported, including package deals and monthly billing. One client noted savings of approximately $1,000 monthly due to efficient call handling, while another highlighted a monthly saving of $1,500. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, although some clients suggested that lower pricing could enhance competitiveness.
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Recruiting30% Sales Outsourcing20% Corporate Training & CoachingPointer Strategy is a sales and lead generation company specializing in targeted cold email campaigns, appointment setting, and outbound sales services. They have received highly positive feedback, with 100% of reviewers noting their responsiveness and tailored strategies. Their ability to increase sales pipelines and generate qualified leads is particularly praised, alongside their professionalism and effective communication.
Reviews mention Results-oriented
Clients have expressed a strong sentiment regarding Pointer Strategy's results-oriented approach, noting their effectiveness in achieving specific objectives. One client highlighted the successful setting of qualified appointments, stating, 'They delivered on the results expected of them.' Additionally, their responsiveness and professionalism were praised, with feedback indicating satisfaction with their ability to meet and exceed expectations. Overall, the feedback reflects a high level of confidence in Pointer Strategy's capacity to deliver measurable outcomes.
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Call Center Services for Service Desk SaaS Company
5.0 Jun 1, 2023They delivered on the results expected of them. We have had several service providers who had not, so it is a pleasure working with a highly effective team.
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2 of 2 Email Marketing reviews are 5 stars$10,000 – $49,000 avg. project costEmail Marketing PROJECT HIGHLIGHT
Cold Email & Outreach Campaigns for Energy Company
5.0 — An energy management and sustainability company has hired Pointer Strategy for cold email and other outreach campaigns. They find and engage with high-quality energy management and sustainability Read more
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small $12,000 Junior roles: 18% of Base pay for all roles medium $18,000 Mid-level roles:18% of Base pay for all roles large $30,000 Leaderships roles 18% of Base pay for all rolesSales Recruiting
We help you recruit the best vetted sellers, and then support them for a year in the role. All candidates get training three times a week for a year, access to an exclusive supporting sales community, a coach to support their growth and a library of on demand training courses. As a company, you will benefit from Pointer's support too
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$5,000+Undisclosed10 - 49Scoresby, Australia
Services provided
20% Email Marketing20% Sales Outsourcing10% Call Center Services +8 services10% Market Research10% Pay Per Click5% Content Marketing5% Digital Strategy5% Direct Marketing5% Event Marketing5% Marketing Strategy5% Search Engine OptimizationLead Express is a lead generation company specializing in comprehensive and integrated campaigns to enhance client engagement and secure high-quality leads. Reviews highlight their exceptional ability to understand client needs and facilitate meaningful introductions, leading to significant increases in potential client conversations and successful outcomes. Approximately 100% of the reviews reflect positive feedback, emphasizing their strategic approach and effective communication.
Reviews mention Understands their clients' needs
Lead Express has received positive feedback regarding their understanding of client needs. A managing director noted their proactive approach, stating, "Lead Express knows and understands our business," and highlighting their continuous efforts to better comprehend the client's offerings. Clients appreciate their ability to eliminate disinterested prospects and deliver high-quality leads, reinforcing that Lead Express's commitment to understanding their business is a key factor in the ongoing partnership.
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Lead Generation for Software Solutions Provider
4.5 Jun 24, 2021Lead Express knows and understands our business. They reach out to prospects in the same manner that we would. Recently, they’ve once again expressed interest in better understanding our business, as well as a new solution we have, so that they can do a better job for us. This is one of the main reasons we continue the engagement with them.
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0 of 1 Business Consulting reviews are 5 stars$50,000 – $199,999 avg. project costBusiness Consulting PROJECT HIGHLIGHT
Lead Generation for Software Solutions Provider
4.5 — A software solutions provider hired Lead Express to generate leads. Along with scoping out and eliminating disinterested prospects, the team helps the client conduct webinars and invite attendees. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients have expressed strong satisfaction with Lead Express's value for money, citing impressive ROI, such as a 2400% return for one client. The investment of approximately $86,000 USD has led to high-quality leads and successful engagement, with clients noting that Lead Express effectively eliminates disinterested prospects. Overall, the sentiment is positive, emphasizing that the company's services exceed client expectations and deliver significant value relative to cost.
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% IT Staff Augmentation +5 services10% Call Center Services10% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% Web DevelopmentAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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$5,000+Undisclosed10 - 49Melbourne, Australia
Services provided
50% Call Center Services30% Sales Outsourcing20% Customer Service OutsourcingLeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr50 - 249Epping, Australia
Services provided
25% Back Office Outsourcing25% Call Center Services10% Business Consulting +4 services10% Graphic Design10% IT Managed Services10% Sales Outsourcing10% Web DesignWork4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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$250,000+$25 - $49 / hr1,000 - 9,999Burwood, Australia
Services provided
65% Customer Service Outsourcing20% Call Center Services15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Cybersecurity +1 service10% IT Managed ServicesAlltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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$10,000+< $25 / hr250 - 999Brighton, Australia
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Market Research20% Sales OutsourcingPackleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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$1,000+< $25 / hr50 - 249Melbourne, Australia
Services provided
15% Branding15% Call Center Services15% Email Marketing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Development10% Web DesignOutsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.
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$10,000+< $25 / hr50 - 249Docklands, Australia
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Sales OutsourcingWireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Richmond, Australia
Services provided
50% Back Office Outsourcing50% Call Center ServicesOutsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Southbank, Australia
Services provided
35% Market Research35% Sales Outsourcing30% Digital StrategySagar Sethi, a Direct Marketing company, is in Southbank, Australia. Established in 2021, the team focuses on Direct Marketing and Product Marketing.
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$1,000+< $25 / hr50 - 249South Melbourne, Australia
Services provided
20% Business Consulting20% Fractional CMO Services20% Marketing Strategy +3 services20% Sales Outsourcing10% Demand Generation Marketing10% Event MarketingB2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.
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$1,000+$50 - $99 / hr2 - 9South Melbourne, Australia
Services provided
20% Conversion Optimization20% Digital Strategy20% Pay Per Click +3 services20% Search Engine Optimization10% Sales Outsourcing10% UX/UI DesignSearchflex is a Digital Strategy company. Launched in 2025, their team offers Digital Strategy and Conversion Optimization.
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$1,000+$50 - $99 / hr2 - 9South Melbourne, Australia
Services provided
20% HR Consulting20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignUpArrow Digital Marketing Agency is a SEO agency. They are headquartered in South Melbourne, Australia and have small team. They focus on Search Engine Optimization and Pay Per Click.
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
20% Custom Software Development10% Advertising10% Call Center Services +6 services10% Customer Service Outsourcing10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentVirtual Assistants is an offshore recruitment agency based in Pakistan that excels in providing premium Virtual Assistants from either the Pakistan to organisations in the United States, New
Read moreMore responsive than most other service providers
Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+$25 - $49 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingI3R Outsourcing is a small Melbourne, Australia-based call center company. The team provides Call Center Services and Sales Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Altona North, Australia
Services provided
15% Content Marketing15% Email Marketing15% Pay Per Click +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Development10% Sales OutsourcingBased in Altona North, Australia, G'Day Broadcast is a social media marketing company. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Sandringham, Australia
Services provided
50% Sales Outsourcing15% Conversion Optimization15% Search Engine Optimization +2 services10% Content Marketing10% Social Media MarketingLeads 2 U Consulting is a Sales Outsourcing company. They are located in Sandringham, Australia and have small team of experts. Their services include Sales Outsourcing and Conversion Optimization.
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UndisclosedUndisclosed250 - 999Melbourne, Australia
Services provided
40% Language Interpretation40% Translation20% Call Center ServicesTranslationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
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UndisclosedUndisclosed50 - 249Pascoe Vale South, Australia
Services provided
50% Back Office Outsourcing25% Accounting25% Sales OutsourcingGlobal TeleForce Ltd is a Pascoe Vale South, Australia-based Back Office Outsourcing company. They provide Back Office Outsourcing and Accounting and were founded in 2012.
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$1,000+$25 - $49 / hr10 - 49Heidelberg West, Australia
Services provided
40% Back Office Outsourcing35% Customer Service Outsourcing15% Call Center Services +1 service10% Sales OutsourcingBack Office Outsourcing company TMC was established in 1974. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Southbank, Australia
Services provided
60% Back Office Outsourcing10% Business Consulting10% Call Center Services +2 services10% Customer Service Outsourcing10% RecruitingStellar is a large Back Office Outsourcing company established in 1998. Their team specializes in Back Office Outsourcing and Business Consulting.
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$1,000+$25 - $49 / hr50 - 249Wheelers Hill, Australia
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingIn Wheelers Hill, Australia, 24x7 Direct is an answering service. They provide Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Kew, Australia
Services provided
50% Back Office Outsourcing50% Call Center ServicesFounded in 2012, Anaesthetic & Medical Billing Services is an answering service company and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9South Melbourne, Australia
Services provided
15% Search Engine Optimization15% Web Design10% Content Writing Services +6 services10% Conversion Optimization10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Video MarketingSmall SEO agency Flywheel Media, is headquartered in South Melbourne, Australia. The team specializes in Search Engine Optimization and Web Design.
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UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +10 services10% Graphic Design10% Logo10% Translation10% Web Design5% Content Marketing5% Conversion Optimization5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video ProductionNew Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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$1,000+Undisclosed10 - 49Mount Eliza, Australia
Services provided
10% Branding10% Conversion Optimization10% Digital Strategy +7 services10% Ecommerce Marketing10% Pay Per Click10% Product Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentLocated in Mount Eliza, Australia, oacdigital is a branding firm. Founded in 2015, the team specializes in Branding and Digital Strategy.
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$10,000+Undisclosed250 - 999Melbourne, Australia
Services provided
35% Email Marketing30% Call Center Services20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Moorabbin, Australia
Services provided
60% Call Center Services40% Sales OutsourcingCallForce is a phone answering service. The team provides Call Center Services and Sales Outsourcing and is located in Moorabbin, Australia and Bentleigh East, Australia.
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$1,000+$25 - $49 / hr250 - 999Seaford, Australia
Services provided
80% Call Center Services20% Customer Service OutsourcingCDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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List of the Top 4 Melbourne Outbound Call Center Providers
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$1,000+Undisclosed1,000 - 9,999Melbourne, Australia
Ability to deliver
32.2/40.018.2/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
260% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
86% Outbound Voice Services14% Other -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
29.4/40.016.4/20 Reviews8.1/10 Clients & Experience4.9/10 Market PresenceService focus
90% Outbound Voice Services10% Other -
$5,000+Undisclosed10 - 49Scoresby, Australia
Ability to deliver
20.2/40.015.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Outbound Voice Services -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
8.4/40.00/20 Reviews2.9/10 Clients & Experience5.5/10 Market PresenceService focus
350% Outbound Voice Services -
UndisclosedUndisclosed250 - 999Balaclava, Australia
Ability to deliver
11.7/40.00/20 Reviews6.2/10 Clients & Experience5.5/10 Market PresenceService focus
40% Outbound Voice Services60% Other -
$5,000+Undisclosed10 - 49Melbourne, Australia
Ability to deliver
7/40.00/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
290% Outbound Voice Services -
Undisclosed< $25 / hr50 - 249Epping, Australia
Ability to deliver
8.3/40.00/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
130% Outbound Voice Services -
$250,000+$25 - $49 / hr1,000 - 9,999Burwood, Australia
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
125% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
120% Outbound Voice Services -
$10,000+< $25 / hr250 - 999Brighton, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
140% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Melbourne, Australia
Ability to deliver
7.7/40.00/20 Reviews2.8/10 Clients & Experience4.9/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$10,000+< $25 / hr50 - 249Docklands, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
175% Outbound Voice Services -
UndisclosedUndisclosed2 - 9Richmond, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
200% Outbound Voice Services -
$1,000+< $25 / hr2 - 9Southbank, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
105% Outbound Voice Services -
$1,000+< $25 / hr50 - 249South Melbourne, Australia
Ability to deliver
4.8/40.00/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$1,000+$50 - $99 / hr2 - 9South Melbourne, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Outbound Voice Services70% Other -
$1,000+$50 - $99 / hr2 - 9South Melbourne, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Outbound Voice Services60% Other
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How to Build a Budget for Call Center Services [With Template]
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