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Top BPO Companies in Montevideo

Ratings Updated: April 18, 2025

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20 Companies

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1 Leaders 15 Contenders

20 Companies

Country: Uruguay

City: Montevideo

List of the Top Montevideo BPO Services

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Featured

What are Featured Providers?
Connext

5.0 5 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Montevideo, Uruguay

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business outsourcing company specializing in transaction management, business processing, and recruitment of highly skilled candidates. Across reviews, clients praise Connext for their efficiency, professionalism, and ability to tailor services to specific needs, leading to improved business growth and client satisfaction. Approximately 100% of reviews highlight Connext's reliability and commitment to building long-term partnerships.

See all 5 projects
Reviews mention Proactive

The overall sentiment regarding Connext's proactivity is highly positive. Clients appreciate their ability to address challenges swiftly and effectively. One CEO noted, 'they are always proactive, fair, and show a great deal of integrity in our interactions,' highlighting their responsiveness during the pandemic by mobilizing resources without service interruption. This proactive approach has fostered a strong partnership, allowing for continuous growth and improvement in operational processes.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.

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1 of 1 HR Consulting reviews are 5 stars

Unknown avg. project cost

HR Consulting PROJECT HIGHLIGHT

Accounting for Real Estate Development Firm

5.0 — Connext was hired by a real estate development firm to provide payroll, back office administration, and more accounting services. The client is being billed every month for the project. Read more

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Denver, Colorado (1)

Honolulu, Hawaii (2)

Trevose, Pennsylvania (1)

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Sharkhelpers

4.8 6 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Serves Montevideo, Uruguay

Services provided

15% HR Outsourcing

15% PEO/Employee Leasing

15% Recruiting +5 services

15% Staffing

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% IT Staff Augmentation

Sharkhelpers is a recruitment and HR services company specializing in sourcing and onboarding skilled professionals across various industries, such as operations, sales, and administrative roles. They have received overwhelmingly positive feedback, with approximately 100% of clients expressing satisfaction with their attentive customer service, responsiveness, and successful recruitment outcomes. A recurring theme among reviews is their ability to align candidates with clients' specific requirements and company cultures.

See all 6 projects
Reviews mention Puts the customer first

Sharkhelpers consistently prioritizes customer satisfaction, as highlighted by a COO of an Amazon Marketing Agency who praised the CEO, Paula, for her exceptional communication and dedication. The client noted that Sharkhelpers provided outstanding employees who seamlessly integrated into their team, emphasizing the company's commitment to employee welfare and community support. Overall, the sentiment reflects a strong appreciation for Sharkhelpers' customer-centric approach, with no areas for improvement identified.

Staff Augmentation for Amazon Marketing Agency

5.0 Apr 6, 2022

Even though the team members are remote, they have become a vital part of our team. The communication and work ethic is outstanding. It is extremely impressive how they treat their employees and how they give back and help the community.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months

Recent reviews of Sharkhelpers highlight their effective client outreach and sales development services, with clients noting the successful onboarding of remote sales team members. Feedback emphasizes their attention to detail, responsiveness, and cultural fit. One client specifically praised their ability to integrate skilled professionals quickly, leading to enhanced operational efficiency. Overall, sentiment towards Sharkhelpers in the last six months is highly positive, with no significant areas for improvement mentioned.

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More responsive than most other service providers

Sharkhelpers is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Canada (1)

Spain (1)

United States (3)

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Unity Communications

4.9 46 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Montevideo, Uruguay

Services provided

55% Back Office Outsourcing

35% Customer Service Outsourcing

10% Call Center Services

Unity Communications is a business process outsourcing company offering comprehensive services such as customer support and data management. Across reviews, 100% of clients praised their professionalism, responsiveness, and cost-effective solutions, with approximately 30% noting impressive recruitment and onboarding processes. Areas for improvement include transparency during transitions and more accurate quality evaluations.

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Reviews mention Puts the customer first

Unity Communications consistently prioritizes customer needs, as highlighted by a client who noted their impressive ability to understand and translate requirements into effective solutions. The client emphasized Unity's commitment to treating their business as if it were their own, showcasing a culture of kindness and dedication. Overall, the sentiment reflects high satisfaction, with no significant areas for improvement mentioned, indicating Unity's strong customer-first approach.

Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.

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6 of 7 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Private Equity Group

5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read more

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9 of 11 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months

In the last six months, Unity Communications has received positive feedback for their professionalism, responsiveness, and effective project management. Clients noted measurable improvements in key performance indicators, such as faster response times and increased revenue consistency. Specific praise highlighted the team's adaptability and thorough communication processes. However, some reviews mentioned areas for improvement, particularly regarding transitions between team leads and the accuracy of performance evaluations. Overall, sentiment towards Unity Communications remains highly favorable.

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Canada (1)

Ireland (1)

United States (35)

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Synapsis Smart Outsourcing

4.8 2 reviews

$5,000+

Undisclosed

250 - 999

Montevideo, Uruguay

Services provided

45% IT Staff Augmentation

20% Conversion Optimization

15% Back Office Outsourcing +2 services

10% Corporate Training & Coaching

10% Market Research

Synapsis Smart Outsourcing is a customer support outsourcing company specializing in providing dedicated teams for technical troubleshooting and cybersecurity services. Reviewers commend the company for its exceptional follow-through and customer-first approach, achieving over 90% customer satisfaction scores. Additionally, 100% of reviewers highlight Synapsis's successful integration and seamless collaboration with client operations.

See all 2 projects
Reviews mention Flexible

Clients have praised Synapsis Smart Outsourcing for their flexibility and responsiveness, highlighting their ability to quickly adapt to various situations. One client noted that Synapsis integrated seamlessly into their operations, demonstrating a collaborative approach aligned with client goals. The management team's flexibility was particularly noted as a key strength, distinguishing Synapsis from other vendors. Overall, the sentiment regarding flexibility is highly positive, with clients appreciating their proactive support and adaptability.

Support Coverage for Cyber Security Company

4.5 Oct 23, 2020

The most impressive things about Synapsis were the management team and their ability to be flexible and responsive and react to any and all situations. In terms of the difference between Synapsis and other vendors we have used, Synapsis truly worked with us in alignment of our goals (supporting customers at that highest possible level) as opposed to treating the operation as a product line of cases.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Support Coverage for Cyber Security Company

4.5 — Synapsis Smart Outsourcing provided call center services for a cybersecurity company. The team provided continuous and uninterrupted 24/7 support. Read more

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Canada (1)

United States (1)

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Xtendo Group | BPO

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Montevideo, Uruguay

Services provided

35% Cloud Consulting & SI

20% Customer Service Outsourcing

10% Back Office Outsourcing +5 services

10% Call Center Services

10% Sales Outsourcing

8% HR Outsourcing

5% Corporate Training & Coaching

2% Staffing

Xtendo Group | BPO is a midsize cloud consulting & SI company headquartered in Montevideo, Uruguay. The team specializes in cloud consulting & SI and Customer Service Outsourcing.
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Featured

What are Featured Providers?
Remote Team Solutions

4.9 20 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Montevideo, Uruguay

Services provided

25% Staffing

15% Back Office Outsourcing

15% Call Center Services +4 services

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% PEO/Employee Leasing

10% Recruiting

Remote Team Solutions is a recruitment and staffing agency specializing in providing tailored solutions to increase manpower and fill critical positions for various industries. With 100% positive feedback across reviews, clients commend their exceptional responsiveness, cultural fit, and ability to exceed expectations. Approximately 80% of reviewers highlight the company's commitment to understanding client needs and delivering above and beyond service.

See all 20 projects
Reviews mention Accommodating

Clients consistently commend Remote Team Solutions for their accommodating nature, highlighting their flexibility in addressing specific requirements. One client noted their 'prompt and clear communication' and their 'dedication to streamlining the entire process,' which made recruitment feel effortless. Another emphasized their readiness to adapt, stating that the RTS team 'quickly jumped in' to resolve any challenges. Overall, the sentiment reflects a strong appreciation for the personalized support and commitment to client success.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.

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Staff Augmentation for Strategic Digital Agency

5.0 Nov 30, 2022

Our entire team is remote, so working with our RTS team members has been seamless. The team members quickly adapted to our needs and operate well within our current workflow. Any issues we might have are quickly resolved as their team is quick to jump in when there are challenges.

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1 of 1 PEO/Employee Leasing reviews are 5 stars

Less than $10,000 avg. project cost

PEO/Employee Leasing PROJECT HIGHLIGHT

Outsourcing & Recruitment for HR Company

5.0 — An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. Read more

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More responsive than most other service providers

Remote Team Solutions is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

Get in Touch

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Ireland (1)

Mexico (1)

New Zealand (1)

United States (15)

England (1)

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Casa Tres

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Montevideo, Uruguay

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Casa Tres is a midsize Montevideo, Uruguay-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Mazars en Uruguay

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Montevideo, Uruguay

Services provided

50% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

Mazars en Uruguay is a Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. Their team provides Back Office Outsourcing.
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Accesa Contact Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Montevideo, Uruguay

Services provided

100% Customer Service Outsourcing

Accesa Contact Center is a midsize Montevideo, Uruguay-based Customer Service Outsourcing company. The team provides Customer Service Outsourcing.
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Avanza Uruguay

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Montevideo, Uruguay

Services provided

60% Call Center Services

20% Ecommerce Marketing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Avanza Uruguay is an answering service company. The agency is headquartered in Montevideo, Uruguay. Their services include Call Center Services and Ecommerce Marketing.
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Recauda Uruguay

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Montevideo, Uruguay

Services provided

30% Back Office Outsourcing

30% Business Consulting

30% Call Center Services +1 service

10% Customer Service Outsourcing

Recauda Uruguay, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The firm is located in Montevideo, Uruguay.
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Metrocall Contact Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montevideo, Uruguay

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Metrocall Contact Center is a small answering service in Montevideo, Uruguay. The team offers Call Center Services and Customer Service Outsourcing.
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AUREN Uruguay

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Montevideo, Uruguay

Services provided

50% Back Office Outsourcing

25% Business Consulting

25% Finance & Accounting Outsourcing (FAO)

AUREN Uruguay is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and is based in Montevideo, Uruguay.
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Nerv (Now Hikko)

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Montevideo, Uruguay

Services provided

60% AI Development

20% Business Consulting

10% Back Office Outsourcing +1 service

10% Financial Consulting

Nerv (Now Hikko) is an AI company. The Montevideo, Uruguay-based team provides Artificial Intelligence and Business Consulting.
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Bullseye S.R.L.

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Montevideo, Uruguay

Services provided

30% Mobile App Development

30% Web Development

20% Back Office Outsourcing +1 service

20% Web Design

Bullseye S.R.L. Is a mobile app development company based in Montevideo, Uruguay. Established in 2007, the team offers Mobile App Development and Web Development.
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CNT Uruguay

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montevideo, Uruguay

Services provided

60% Customer Service Outsourcing

20% Business Consulting

10% HR Consulting +1 service

10% Recruiting

CNT Uruguay is a Customer Service Outsourcing company. Their team is based in Montevideo, Uruguay. The firm focuses on Customer Service Outsourcing and Business Consulting.
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AT Innovando Juntos

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Montevideo, Uruguay

Services provided

25% Business Continuity Management

15% Custom Software Development

15% Cybersecurity +4 services

15% IT Managed Services

10% Application Management & Support

10% Back Office Outsourcing

10% Other IT Consulting and SI

AT Innovando Juntos is a Business Continuity Management company. Launched in 1987, the company is based in Montevideo, Uruguay. Their services include Business Continuity Management and
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Estudio RA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Montevideo, Uruguay

Services provided

60% Business Consulting

40% Back Office Outsourcing

Estudio RA is a Business Consulting company. They are in Montevideo, Uruguay, and their services include Business Consulting and Back Office Outsourcing.
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Hughes & Hughes

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Montevideo, Uruguay

Services provided

80% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

Hughes & Hughes is a midsize Finance & Accounting Outsourcing (FAO) company established in 1899. Their services include Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Zona Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montevideo, Uruguay

Services provided

40% Digital Strategy

36% Customer Service Outsourcing

24% Back Office Outsourcing

Zona Center is a small Montevideo, Uruguay-based Digital Strategy company. The team specializes in Digital Strategy and Customer Service Outsourcing.
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Expand Omnichannel Customer Journey Software

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Montevideo, Uruguay

Services provided

40% Call Center Services

40% SMS Marketing

20% Social Media Marketing

Answering service company Expand Omnichannel Customer Journey Software specializes in Call Center Services and SMS Marketing. They are located in Montevideo, Uruguay.
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COREFONE

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Montevideo, Uruguay

Services provided

100% Call Center Services

Headquartered in Montevideo, Uruguay, COREFONE is an answering service. They specialize in Call Center Services.
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Lazos Contact Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Montevideo, Uruguay

Services provided

40% Call Center Services

20% Search Engine Optimization

10% Email Marketing +3 services

10% Low/No Code Development

10% Social Media Marketing

10% Web Development

Lazos Contact Center is a call center. Their team is headquartered in Montevideo, Uruguay and Salto, Uruguay and specializes in Call Center Services and Search Engine Optimization.
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Perez Alfaro & Asociados

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Montevideo, Uruguay

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Finance & Accounting Outsourcing (FAO) +1 service

25% HR Consulting

Founded in 1979, Perez Alfaro & Asociados is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Synapsis Smart Outsourcing

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Montevideo BPO Services

Synapsis Smart Outsourcing

$5,000+

Undisclosed

250 - 999

Montevideo, Uruguay

Ability to deliver

25.2/40.0

15.6/20 Reviews

4/10 Clients & Experience

5.5/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

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Xtendo Group | BPO

$5,000+

< $25 / hr

250 - 999

Montevideo, Uruguay

Ability to deliver

5.8/40.0

0/20 Reviews

1.2/10 Clients & Experience

4.6/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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Casa Tres

Undisclosed

Undisclosed

250 - 999

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Mazars en Uruguay

Undisclosed

Undisclosed

250 - 999

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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Accesa Contact Center

Undisclosed

Undisclosed

250 - 999

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Avanza Uruguay

Undisclosed

Undisclosed

50 - 249

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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Recauda Uruguay

Undisclosed

Undisclosed

10 - 49

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

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Metrocall Contact Center

Undisclosed

Undisclosed

2 - 9

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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AUREN Uruguay

Undisclosed

Undisclosed

50 - 249

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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Nerv (Now Hikko)

$10,000+

Undisclosed

50 - 249

Montevideo, Uruguay

Ability to deliver

6.9/40.0

0/20 Reviews

1.8/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Bullseye S.R.L.

$5,000+

$25 - $49 / hr

10 - 49

Montevideo, Uruguay

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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CNT Uruguay

Undisclosed

Undisclosed

2 - 9

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

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AT Innovando Juntos

$1,000+

$50 - $99 / hr

50 - 249

Montevideo, Uruguay

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Estudio RA

Undisclosed

Undisclosed

10 - 49

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

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Hughes & Hughes

Undisclosed

Undisclosed

50 - 249

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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Zona Center

Undisclosed

Undisclosed

2 - 9

Montevideo, Uruguay

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website

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Top BPO Companies in Montevideo

List of the Top Montevideo BPO Services

Reviews mention Proactive

Staff Augmentation for Accounting Management Firm

Accounting for Real Estate Development Firm

Reviews mention Puts the customer first

Staff Augmentation for Amazon Marketing Agency

Reviewed 1 time in the past 6 months

Sharkhelpers is very responsive

Reviews mention Puts the customer first

Staff Augmentation for E-Commerce Business

Customer Support Services for Private Equity Group

Reviewed 11 times in the past 6 months

Reviews mention Flexible

Support Coverage for Cyber Security Company

Support Coverage for Cyber Security Company

Reviews mention Accommodating

Remote Employee Recruitment for Digital Mktg & Web Dev Co

Staff Augmentation for Strategic Digital Agency

Outsourcing & Recruitment for HR Company

Remote Team Solutions is very responsive