Top Answering Service in Saudi Arabia
6 Companies
List of the Top Saudi Arabia Answering Services Companies
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What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Saudi ArabiaServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Riyadh, Saudi Arabia
Services provided
40% Call Center Services15% HR Outsourcing15% Recruitment Process Outsourcing +310% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingExcellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
Read more -
$250,000+$300+ / hr1,000 - 9,999Riyadh, Saudi Arabia
Services provided
20% Call Center Services45% Customer Service Outsourcing25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingSmart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$5,000+< $25 / hr1,000 - 9,999الرياض, Saudi Arabia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +610% Back Office Outsourcing10% HR Outsourcing10% Sales Outsourcing5% Accounting3% Recruiting2% StaffingFocus Areas
100% Answering servicesETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.
Read moreSee All Locations (3)الرياض, Saudi Arabia
Al Izdihar Dist., P.O. Box 814 Riyadh
الرياض, Saudi Arabia 114681001 - 2000
+ 966.11.494.0606
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$50,000+Undisclosed1,000 - 9,999Riyadh, Saudi Arabia
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +510% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
See All Locations (7)Riyadh, Saudi Arabia
Building No: 9353, Office # 3, Shaddad Al Fahri Farazdaq Street, Al Malaz
Riyadh, Saudi Arabia 12642151 - 200
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$10,000+< $25 / hr1,000 - 9,999Al Khobar, Saudi Arabia
Services provided
20% Call Center Services30% Back Office Outsourcing20% HR Outsourcing +410% Customer Service Outsourcing10% Sales Outsourcing5% Email Marketing5% Social Media MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingRaya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
Read moreMore responsive than most other service providers
Get in TouchRaya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (6)Al Khobar, Saudi Arabia
Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar, KSA 34428
Al Khobar, Saudi Arabia 34428201 - 250
+966 13 825 8500
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UndisclosedUndisclosed1,000 - 9,999Riyadh, Saudi Arabia
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
60% Answering services40% Inbound appointment schedulingCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read moreSee All Locations (4)Riyadh, Saudi Arabia
7051, Al-Ahsa street
Riyadh, Saudi Arabia 1283610 - 15
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List of the Top Saudi Arabia Answering Services Companies
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$50,000+< $25 / hr1,000 - 9,999Riyadh, Saudi Arabia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services80% Answering services60% Other -
$250,000+$300+ / hr1,000 - 9,999Riyadh, Saudi Arabia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999الرياض, Saudi Arabia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$50,000+Undisclosed1,000 - 9,999Riyadh, Saudi Arabia
Ability to deliver
17.8/40.013.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services60% Answering services70% Other -
$10,000+< $25 / hr1,000 - 9,999Al Khobar, Saudi Arabia
Ability to deliver
8.4/40.00/20 Reviews1.9/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
UndisclosedUndisclosed1,000 - 9,999Riyadh, Saudi Arabia
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Call Center Services60% Answering services85% Other
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