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Top Answering Service in Saudi Arabia

Ratings Updated: June 16, 2026
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6 Companies

Country: Saudi Arabia
Inbound Services: Answering services

List of the Top Saudi Arabia Answering Services Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Saudi Arabia

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Moneypenny USA (formerly VoiceNation) reflect a generally positive sentiment regarding their onboarding and initial customer service. Clients appreciate timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent service quality and unclear communication regarding charges. One client noted the need for improved ongoing customer support and clearer terms of service, indicating areas for potential enhancement.
    Read 1 Recent Review

    Industry Experience

    VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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    View projects from:

    Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)
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  • Excellent Solutions Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Riyadh, Saudi Arabia

    Services provided

    40% Call Center Services
    15% HR Outsourcing
    15% Recruitment Process Outsourcing +3
    10% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    80% Answering services
    20% Inbound appointment scheduling

    Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.

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  • Smart Link Logotype

    Not yet reviewed

    $250,000+
    $300+ / hr
    1,000 - 9,999
    Riyadh, Saudi Arabia

    Services provided

    20% Call Center Services
    45% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    80% Answering services
    20% Inbound appointment scheduling

    Smart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • ETISAL International Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    1,000 - 9,999
    الرياض, Saudi Arabia

    Services provided

    15% Call Center Services
    25% Customer Service Outsourcing
    20% IT Managed Services +6
    10% Back Office Outsourcing
    10% HR Outsourcing
    10% Sales Outsourcing
    5% Accounting
    3% Recruiting
    2% Staffing

    Focus Areas

    100% Answering services

    ETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.

    Read more

    الرياض, Saudi Arabia

    Al Izdihar Dist., P.O. Box 814 Riyadh
    الرياض, Saudi Arabia 11468

    1001 - 2000

    + 966.11.494.0606

    See All Locations (3)
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  • IBT: No. 1 BPO Company in Middle East Logotype

    4.0 1 review
    $50,000+
    Undisclosed
    1,000 - 9,999
    Riyadh, Saudi Arabia

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +5
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    5% Staffing
    3% HR Outsourcing
    2% Recruiting

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Eyecare Hospital

    4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
    Read All Reviews

    Riyadh, Saudi Arabia

    Building No: 9353, Office # 3, Shaddad Al Fahri Farazdaq Street, Al Malaz
    Riyadh, Saudi Arabia 12642

    151 - 200

    See All Locations (7)
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  • Raya CX Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Al Khobar, Saudi Arabia

    Services provided

    20% Call Center Services
    30% Back Office Outsourcing
    20% HR Outsourcing +4
    10% Customer Service Outsourcing
    10% Sales Outsourcing
    5% Email Marketing
    5% Social Media Marketing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.

    Read more

    More responsive than most other service providers

    Raya CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Al Khobar, Saudi Arabia

    Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar, KSA 34428
    Al Khobar, Saudi Arabia 34428

    201 - 250

    +966 13 825 8500

    See All Locations (6)
    View Profile
  • Centro Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Riyadh, Saudi Arabia

    Services provided

    15% Call Center Services
    30% HR Outsourcing
    15% Customer Service Outsourcing +5
    10% CRM Consulting and SI
    10% IT Managed Services
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% ERP Consulting and SI

    Focus Areas

    60% Answering services
    40% Inbound appointment scheduling

    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.

    Read more

    Riyadh, Saudi Arabia

    7051, Al-Ahsa street
    Riyadh, Saudi Arabia 12836

    10 - 15

    See All Locations (4)
    View Profile

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List of the Top Saudi Arabia Answering Services Companies

  1. Excellent Solutions Logotype

    Excellent Solutions

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Riyadh, Saudi Arabia

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% Call Center Services
    80% Answering services
    60% Other
    View Profile Visit Website
  2. Smart Link Logotype

    Smart Link

    $250,000+
    $300+ / hr
    1,000 - 9,999
    Riyadh, Saudi Arabia

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% Call Center Services
    80% Answering services
    80% Other
    View Profile Visit Website
  3. ETISAL International Logotype

    ETISAL International

    $5,000+
    < $25 / hr
    1,000 - 9,999
    الرياض, Saudi Arabia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
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  4. IBT: No. 1 BPO Company in Middle East Logotype

    IBT: No. 1 BPO Company in Middle East

    $50,000+
    Undisclosed
    1,000 - 9,999
    Riyadh, Saudi Arabia

    Ability to deliver

    17.8/40.0
    13.2/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    30% Call Center Services
    60% Answering services
    70% Other
    View Profile Visit Website
  5. Raya CX Logotype

    Raya CX

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Al Khobar, Saudi Arabia

    Ability to deliver

    8.4/40.0
    0/20 Reviews
    1.9/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  6. Centro Logotype

    Centro

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Riyadh, Saudi Arabia

    Ability to deliver

    10.5/40.0
    0/20 Reviews
    4.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    15% Call Center Services
    60% Answering services
    85% Other
    View Profile Visit Website

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Specialties

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