Passion. Value. Results.

Raya Contact Center is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering CX Management, professional, back office and Digital solutions to global clients, including global Fortune 500 companies in Europe, the Middle East, and Africa in 25 different languages.

$10,000+
< $25 / hr
1,000 - 9,999
Founded 2001
Cairo, Egypt
headquarters
  • Raya Corporation Building, 26th of July Road, Touristic Zone
    Cairo, 12568
    Egypt
other locations
  • Dubai Outsource zone , ACSS Building, Premise : 502, P.O Box : 345823
    Dubai
    United Arab Emirates

Focus

Service lines
40%
30%
20%
5%
5%
Voice Services
Non-Voice BPO/Back Office Services
HR Services
HR Focus
100%
Non-Voice BPO Focus
35%
25%
25%
15%
Voice/Call Center Services
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%

Portfolio

Key clients: 

RCC serves a diversified clientele base of over 103 clients operating in the EMEA region, focusing on high growth industries, namely telecom & media, technology & consumer electronics, travel & hospitality, banking, automotive, and retail industries.

Reviews