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FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm with a strong focus on leveraging technology to drive efficiency and innovation. Since 2006, we have been providing outsourcing solutions that help businesses streamline processes, optimize operations, and scale effortlessly.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    New York, NY
  • Year founded
    Founded 2006

1 Locations

  • New York , NY

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    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    FBSPL offers competitive pricing, fitting various budgets, with clients noting good value for cost. Project costs are not specified, but clients appreciate timely delivery and efficient support, contributing to reduced workloads and improved operational efficiency.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 69 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

    Select a service to see pricing information

    Highly Rated Similar Providers

    FBSPL- Fusion Business Solutions (P) Limited Review Insights

    Overall Review Rating

    4.8
    • Quality 4.7
    • Schedule 4.8
    • Cost 4.8
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Strong Project Management Skills

      Clients consistently praise FBSPL for their effective project management, timely delivery, and responsiveness to needs. The team is noted for meeting deadlines and maintaining open communication, ensuring projects are managed smoothly and efficiently.

    • Areas for Improvement in Training

      Some clients noted the need for improved initial training to ensure staff are fully prepared for their roles. Enhancing training processes could further streamline onboarding and reduce the learning curve for new team members.

    • High-Quality Staff and Expertise

      FBSPL provides skilled and knowledgeable staff who quickly adapt to client processes and demonstrate a strong work ethic. Clients are impressed with the team's ability to learn quickly and deliver high-quality work consistently.

    • Timely and Accurate Deliverables

      Clients appreciate FBSPL's ability to deliver tasks on time with a high degree of accuracy. Their commitment to quality and attention to detail ensures that deliverables meet client expectations and contribute to successful project outcomes.

    • Adaptable and Flexible Services

      Clients commend FBSPL for their adaptability and flexibility in meeting changing client needs. They are open to adjusting workflows and providing customized solutions, ensuring services align with specific business objectives and requirements.

    • Proficiency in Insurance Processes

      FBSPL is highly regarded for their expertise in insurance-related tasks, including data entry, policy processing, and customer support. Clients appreciate their familiarity with industry-specific software like Applied Epic, leading to seamless integration and efficient task execution.

    FBSPL- Fusion Business Solutions (P) Limited Reviews

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    Customer Service Outsourcing for Insurance Brokerage

    • Customer Service Outsourcing
    • Confidential
    • July 2025 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The constant communication is great!"

    Sep 4, 2025
    Team Lead, The Bulow Group
    Anonymous
    Verified
    • Insurance
    • Tinley Park, Illinois
    • 11-50 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provides customer service outsourcing for an insurance brokerage. The team handles billing and endorsement process and resolves issues with the client's customers.

    Back-Office Outsourcing for Insurance Agency

    • Back Office Outsourcing
    • $50,000 to $199,999
    • Jan. 2024 - Jan. 2028
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "FBSPL- Fusion Business Solutions (P) Limited's speed of service and accuracy have been second to none."

    Aug 7, 2025
    President, The Insurance Group
    Josh Witt
    Verified
    • Insurance
    • Knoxville, Tennessee
    • 11-50 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provides back-office outsourcing for an insurance agency's personal lines account managers. The team offers backup support and personal lines insurance quoting.

    Finance & Accounting Consulting for Insurance Company

    • Finance & Accounting Outsourcing (FAO) Financial Consulting
    • Confidential
    • June - July 2025
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "FBSPL- Fusion Business Solutions (P) Limited did an excellent job that exceeded expectations on schedule."

    Jul 28, 2025
    Executive, Aboriginal insurance services inc.
    Anonymous
    • Insurance
    • Canada
    • 11-50 Employees
    • Online Review

    FBSPL- Fusion Business Solutions (P) Limited provided finance and accounting consulting for an insurance company. The team revised the client's monthly report and developed an Excel-based rating sheet.

    Accounting Services for Electrical Products Manufacturer

    • Accounting
    • Confidential
    • Jan. 2024 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "They always deliver within the deadline and document a good EUP to ensure the process is solid."

    Jul 25, 2025
    Finance Director, Gavan Graham
    Anonymous
    Verified
    • Manufacturing
    • Union, New Jersey
    • 11-50 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provides accounting services for an electrical products manufacturer. The team handles the client's general ledger, accounts payable, and accounts receivable tasks.

    Accounting & Back-Office Outsourcing for Insurance Agency

    • Accounting Back Office Outsourcing
    • $50,000 to $199,999
    • Nov. 2024 - July 2025
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They turned around 360 degrees from something that looked at first like it wouldn't work."

    Jul 15, 2025
    CFO, Riemer Insurance Group
    Maria Rodriguez
    Verified
    • Insurance
    • Hallandale Beach, Florida
    • 51-200 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provided accounting and back-office outsourcing services for an insurance agency. The team handled direct bill and invoice reconciliation and e-pay payment posting.

    Data Entry Services for Insurance Company

    • Back Office Outsourcing
    • Confidential
    • Feb. - June 2025
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    4.5

    "I enjoy their team atmosphere; everyone is extremely helpful, pleasant, and hardworking."

    Jul 4, 2025
    Team Lead Processing, Insurance Company
    Anonymous
    Verified
    • Insurance
    • Toronto, Ontario
    • 51-200 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provided data entry services for an insurance company. The team uploaded and issued policies, endorsements, and cancellations, and processed the client's daily data.

    Finance & Accounting Outsourcing for Hospitality Company

    • Accounting Finance & Accounting Outsourcing (FAO)
    • $10,000 to $49,999
    • Jan. - May 2025
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was impressed by their professionalism and skill set overall."

    Jul 2, 2025
    CFO, South Beach Group
    Henri Alexaline
    Verified
    • Hospitality & leisure
    • Miami Shores, Florida
    • 501-1,000 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provided accounting services for a hospitality company. The team managed AMEX, bank, and cash reconciliations.

    Back Office Outsourcing for Insurance Company

    • Back Office Outsourcing
    • Confidential
    • Apr. 2025 - Ongoing
    0.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    n/a
    "They address everything right away."
    Jun 5, 2025
    VP of Business Development, Insurance Company
    Carrie Manager
    Verified
    • Insurance
    • Tallahassee, Florida
    • 11-50 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provides ongoing business process outsourcing (BPO) services for a commercial insurance agency. The team handles lead input, drip campaigns, client file maintenance, and more.

    Virtual Assistant Support for Insurance Company

    • Customer Service Outsourcing
    • Confidential
    • Apr. 2025 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their responsiveness is impressive — any requests or adjustments are handled promptly and effectively."

    May 18, 2025
    Agency Manager, Universal Agency LLC
    Steve Park
    • Insurance
    • Fort Lee, New Jersey
    • 1-10 Employees
    • Online Review

    FBSPL- Fusion Business Solutions (P) Limited provides virtual assistant support for an insurance agency. Their tasks include data entry, handling policy documentation, generating quotes, and activity reporting.

    Back-Office Support & Accounting for Insurance Brokerage

    • Back Office Outsourcing Insurance Services & Brokers
    • $10,000 to $49,999
    • Sep. 2024 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their level of professionalism exceeded expectations."

    May 2, 2025
    Principal, GB Kerkorian Partners Insurance Services, LLC
    Greg Kerkorian
    • Insurance
    • Boston, Massachusetts
    • 1-10 Employees
    • Online Review

    FBSPL- Fusion Business Solutions (P) Limited provides back-office support for an insurance brokerage. The team handles account management and accounting tasks.

    Locations (1)

    459 COLUMBUS AVE #4018 New YorkNY, United States 10024

    6 - 9

    Contact FBSPL- Fusion Business Solutions (P) Limited

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