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Connecting People with Answers

AnswerFirst provides top-rated, 24/7 live answering services for businesses of all sizes and industries. Since 1998, we’ve helped thousands of organizations handle high call volumes, reduce stress on internal teams, and deliver responsive, human support around the clock.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    250 - 999
  • Locations
    Tampa, FL
  • Year founded
    Founded 1998

1 Locations

  • Tampa , FL

Select Focus Area
Industries
Legal
15%
Real estate
15%
Utilities
15%
Business services
10%
Home Services
10%
Information technology
10%
Medical
10%
Other industries
10%
Government
5%
Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 0.6 /5

What Clients Have Said

AnswerFirst offers competitive pricing with package deals and hourly billing, saving clients significant costs. Clients report monthly savings of $200 to $5,000 and annual spending ranging from $5,000 to nearly $200,000, indicating strong value for their services.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 23 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

AnswerFirst Review Insights

Overall Review Rating

4.2
  • Quality 0.6
  • Schedule 0.6
  • Cost 0.6
  • Willing to Refer 4.3

Top Mentions

Review Highlights

  • Areas for Improvement: Attention and Politeness

    While generally positive, some reviews suggest AnswerFirst could improve in attentiveness and politeness. This indicates room for enhancing customer interaction quality.

  • Responsive Customer Service

    Clients appreciate AnswerFirst's quick response times and effective communication. Their customer service is highlighted as meeting client needs satisfactorily.

  • Reliable and Efficient Service

    AnswerFirst is praised for its reliability and efficiency in managing call volumes. Clients value their consistent performance and ability to meet service requirements effectively.

  • Affordable and Trustworthy

    Clients find AnswerFirst's services affordable and trustworthy, contributing to customer satisfaction and ensuring reliable service delivery.

  • High Quality of Work

    Multiple reviews commend AnswerFirst for delivering high-quality work. Clients appreciate their ability to handle large volumes of inbound calls efficiently, which helps save significant time and money.

  • Cost Savings

    Clients report significant cost savings by outsourcing to AnswerFirst, with estimates ranging from $200 to $5000 monthly. This suggests their services are cost-effective for businesses handling numerous calls.

AnswerFirst Reviews

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Services
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Industry
Location

Saves Time for Retail Companies

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.0

"It has helped us save so much time."

Jun 22, 2017
Manager, Sales
Anonymous
  • Retail
  • Loveland, Ohio
  • 201-500 Employees
  • Survey Response

Excellent Customer Service for Telecom Company

  • Call Center Services
  • Less than $10,000
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"I like how the audio of this service is crystal clear."

Jun 22, 2017
Director, IT
Anonymous
  • Telecommunications
  • Tempe, Arizona
  • 51-200 Employees
  • Survey Response

Great Provider Answers Promptly

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"It's been a great provider."

Jun 22, 2017
Director, Finance
Anonymous
  • Financial services
  • Port Saint Lucie, Florida
  • 51-200 Employees
  • Survey Response

Reasonable Performance and Simple Service

  • Call Center Services
  • Less than $10,000
3.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.0

"Their performance has been reasonable."

Jun 20, 2017
Executive, Administration
Anonymous
  • Other industries
  • Branford, Florida
  • 51-200 Employees
  • Survey Response

Showing 21-24 of 24 Reviews

Our Story

Our Vision: AnswerFirst envisions a healthy world filled with happy people enjoying exceptional customer care.

Our Values: Above all we value integrity, respect, accountability & diversity.

Our Mission: To ensure stakeholder success through sound economic, social & environmental policies, resulting in global growth.

Verified means Clutch independently confirmed AnswerFirst is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 24 verified client reviews averaging 4.2 stars.

Learn More
Verified Client Reviews
24
Overall Review Rating
4.2
Source
Clutch
Last Updated
September 11, 2024

Business Entity

Business Entity Name AnswerFirst Communications, Inc.
Source Florida Department of State, Division of Corporations
Jurisdiction of Formation Florida
Date of Formation April 8, 1998
Status Active
Last Updated May 28, 2026
ID P98000032494

Credit Report Results

International Credit Risk Assessment Very Low Risk
Source Creditsafe
Last Updated May 28, 2026
Learn More About The Clutch Verification Process

Locations (1)

1602 North 21st Street TampaFL, United States 33605

41 - 49

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