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1Point1 Solutions is a global, AI-powered Customer Experience (CX) and Enterprise Operations company that helps enterprises transform complex customer and business processes through technology, domain expertise and intelligent execution. Founded in 2008 and headquartered in Mumbai, India, the company has grown from a single operations floor into a dual-listed (NSE & BSE) global enterprise with 10 delivery centres across four continents and 8,000+ professionals serving 100+ marquee brands. Its multi-shore model combines offshore and nearshore delivery with agentic AI through its proprietary platform, ResolX, enabling "Resolution-as-a-Service" — AI that acts, orchestrates and resolves, rather than simply answers.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
1,000 - 9,999
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Locations
Indore, India
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Year founded
Founded 2006
3 Locations
- Indore , India
- Bengaluru , India
- Chennai , India
Service Lines
Select Focus Area
- Inbound Services
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- Customer Service Outsourcing
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- Outbound Services
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Industries
- Business services
- 55%
- Financial services
- 30%
- Medical
- 10%
- Utilities
- 5%
Clients
- Small Business (<$10M)
- 70%
- Midmarket ($10M - $1B)
- 25%
- Enterprise (>$1B)
- 5%
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