Home Call Centers Answering Services Poland Warsaw

Top Answering Service in Warsaw

Ratings Updated: May 15, 2026

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2 Leaders 7 Contenders

9 Companies

Country: Poland

City: Warsaw

Inbound Services: Answering services

List of the Top Warsaw Answering Services Companies

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Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Warsaw, Poland

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

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Reviews mention Easy to work with
Clients consistently express that Moneypenny is exceptionally easy to work with, highlighting their personalized approach and effective communication. One client noted the simplicity and straightforwardness of their service, emphasizing that Moneypenny simplifies processes compared to other vendors. Another client praised the excellent workflow and timely responses from their team. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement, underscoring Moneypenny’s commitment to client satisfaction.

Answering Service for Medical Office

5.0 Jul 30, 2019

The workflow between our team and theirs was highly effective. It literally only takes a few minutes to set the schedule and transfer the phone. Couldn't be easier.
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Answering Service for B2B Medical Company

5.0 Mar 14, 2019

The workflow between our team and theirs is excellent. They're easy to work with, which makes the collaboration smooth and efficient. I've always been satisfied whenever I've called Moneypenny.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight a mix of positive and constructive feedback regarding Moneypenny USA's services. Clients appreciate the prompt onboarding and initial customer service, with one noting timely delivery of products. However, concerns were raised about inconsistent service quality and communication after becoming a customer. One client specifically mentioned unexpected charges, indicating a need for clearer pricing structures. Overall, while the initial experience is favorable, there are significant areas for improvement.
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Industry Experience

VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

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This provider is fluent in 2 languages:

English

Spanish

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FlairsTech

4.6 10 reviews

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Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

15% Call Center Services

20% IT Managed Services

15% Application Management & Support +4

15% Custom Software Development

15% Customer Service Outsourcing

10% AI Development

10% Enterprise App Modernization

Focus Areas

100% Answering services

FlairsTech is a Contact Center Services provider, excelling in customer support, technical support, and telephonic support services. Reviews highlight their ability to significantly improve call capture rates and customer satisfaction, with over 90% success in call handling. Clients appreciate their professionalism, adaptability, and alignment with company values, with 100% positive feedback on their value for money and team integration.

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2 of 2 Answering services reviews are 5 stars

Unknown avg. project cost

Answering services Experience

FlairsTech consistently receives positive feedback for their Answering Services, with a notable 90-95% call capture rate improvement reported by clients. Reviewers highlight their professionalism, adaptability, and effective communication, with 100% positive sentiment in client interactions. They successfully enhance customer experience while maintaining cost efficiency. Notably, clients mentioned FlairsTech's ability to integrate seamlessly into their teams and resolve initial growing pains, reflecting strong project management and a commitment to continuous improvement.
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Industry Experience

FlairsTech has demonstrated expertise across various industries, including Construction, Consumer Products & Services, Hospitality, Media, Sports, and Financial Services. Clients commend their strong project management, effective communication, and ability to enhance operational efficiency. Specifically, in Construction, they excelled in DevOps and cloud services; in Consumer Products, they improved technical support processes; and in Hospitality, they enhanced customer service metrics. Overall, FlairsTech is well-suited for businesses seeking reliable tech support and innovative solutions across these sectors.
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Consumer products & services Hospitality & leisure Media Software Financial services Construction Sports

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Canada (6) United States (3) Australia (1)

This provider is fluent in 10 languages:

English

Spanish

Arabic

Italian

German

Dutch

French

Polish

Portuguese

Swedish

This provider is available in 22 time zones:

Colombia Time (COT)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

Arabia Standard Time (AST)

Alaska Standard Time (AKST)

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Warszawa, Poland

Konstruktorska 11
Warszawa, Poland 02-673
101 - 150

+48-223-0038-17

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databroker

5.0 1 review

$5,000+

< $25 / hr

250 - 999

VI, Poland

Services provided

49% Call Center Services

45% Customer Service Outsourcing

6% Back Office Outsourcing

Focus Areas

90% Answering services

10% Inbound appointment scheduling

We build B2B sales pipeline through data-driven outbound and customer experience. Databroker is a multilingual, data-driven contact center specializing in sales, lead generation, and customer
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate that clients regard Data Broker as a highly reliable and flexible partner, particularly praising their exceptional competence and timely project delivery. A Business Campaign Development Manager noted their impressive service quality and effective communication, highlighting successful outcomes in customer acquisition. Overall, sentiment is overwhelmingly positive, with clients expressing strong satisfaction and recommending Data Broker for their operational effectiveness and collaborative approach.
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Industry Experience

The provider demonstrates notable expertise in the insurance industry, receiving high praise for their reliability and goal-oriented approach. Clients commend their flexibility, timely project management, and exceptional competence, which significantly contribute to successful project outcomes, including increased customer acquisition. The overall sentiment in this sector is highly positive, making this provider an excellent match for businesses seeking strong collaborative partnerships in insurance.
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Insurance

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Average Project Cost Breakdown

What Clients Have Said
Clients express a strong sentiment regarding the company's value for money, highlighting their exceptional competence and flexibility. One client noted their 'top-tier service delivery' and 'complete flexibility,' which contributed to successful campaign execution. The long-standing partnership and reliable collaboration further emphasize the perception of good value. Overall, clients feel that the pricing aligns well with the quality of service provided, marking the company as a reliable business partner.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Warsaw-based clients praise databroker for their reliable, flexible appointment-setting services that drive sales growth. They excel in project management, timely delivery, and tailored solutions, making them a trusted partner for complex campaigns. Their commitment to top-tier service and collaboration stands out.
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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

20% Call Center Services

30% Back Office Outsourcing

20% HR Outsourcing +4

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Warszawa, Poland

al. Jerozolimskie 123
Warszawa, Poland 00-001
76 - 100

+48 226 47 87 87

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Warszawa, Poland

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

85% Answering services

10% Inbound appointment scheduling

5% Virtual receptionist

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Warszawa, Poland

ul.Taneczna 30, 02-829 Warsaw
Warszawa, Poland 01-001
251 - 300

+48 22 1629703

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Apifonica

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Warszawa, Poland

Services provided

30% Call Center Services

25% Other Digital Marketing

15% Staffing +3

10% AI Development

10% HR Consulting

10% Recruiting

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
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Warszawa, Poland

Al. Jerozolimskie str. 89/43
Warszawa, Poland 05
21 - 30

+48 22 1530 003

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efficienCX

5.0 1 review

$5,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

efficienCX offers strategic support for company expansions, particularly in new markets like the EU, with a focus on seamless integration and operational setup. Client reviews highlight their exceptional ability to align with company cultures, effective project management, and consistent, proactive communication. Customers appreciate the team's responsiveness and support, noting no significant areas needing improvement.

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Focus Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Warszawa, Poland

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Call center Focus Contact Center was launched in 2008. The firm provides Call Center Services and Back Office Outsourcing.
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Forsell

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Warszawa, Poland

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Answering services

Forsell is a midsize phone answering service and Customer Service Outsourcing company established in 2014. Their team offers Call Center Services and Customer Service Outsourcing.
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Dualco

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Warszawa, Poland

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Dualco is a midsize Warszawa, Poland-based call center. Their services include Call Center Services.
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Market Leaders

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 FlairsTech

2 databroker

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Warsaw Answering Services Companies

FlairsTech

$50,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Ability to deliver

30.9/40.0

16.8/20 Reviews

6.5/10 Clients & Experience

7.6/10 Market Presence

Service focus

15% Call Center Services

100% Answering services

85% Other

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databroker

$5,000+

< $25 / hr

250 - 999

VI, Poland

Ability to deliver

22.4/40.0

17.2/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

49% Call Center Services

90% Answering services

51% Other

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Raya CX

$10,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Ability to deliver

8.4/40.0

0/20 Reviews

1.9/10 Clients & Experience

6.5/10 Market Presence

Service focus

20% Call Center Services

50% Answering services

80% Other

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Webhelp

Undisclosed

Undisclosed

10,000+

Warszawa, Poland

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

85% Answering services

77% Other

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Apifonica

$1,000+

$50 - $99 / hr

50 - 249

Warszawa, Poland

Ability to deliver

11.8/40.0

0/20 Reviews

4.7/10 Clients & Experience

7.1/10 Market Presence

Service focus

30% Call Center Services

35% Answering services

70% Other

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efficienCX

$5,000+

< $25 / hr

10 - 49

Warszawa, Poland

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Call Center Services

35% Answering services

80% Other

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Focus Contact Center

Undisclosed

Undisclosed

10 - 49

Warszawa, Poland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

35% Answering services

75% Other

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Forsell

Undisclosed

Undisclosed

250 - 999

Warszawa, Poland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

100% Answering services

50% Other

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Dualco

Undisclosed

Undisclosed

50 - 249

Warszawa, Poland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Answering services

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Top Answering Service in Warsaw

List of the Top Warsaw Answering Services Companies

Reviews mention Easy to work with

Answering Service for Medical Office

Answering Service for B2B Medical Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Answering services Experience

Industry Experience

Select Industry to see insights

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Raya CX is very responsive

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List of the Top 2 Warsaw Answering Services Companies

Latest Answering Services Articles

How to Build a Budget for Call Center Services [With Template]

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