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Top Answering Service in Warsaw

Ratings Updated: April 5, 2026

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1 Leaders 7 Contenders

8 Companies

Country: Poland

City: Warsaw

Inbound Services: Answering services

List of the Top Warsaw Answering Services Companies

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What are Featured Providers?

Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Warsaw, Poland

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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FlairsTech

4.6 9 reviews

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Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

15% Call Center Services

20% IT Managed Services

15% Application Management & Support +4

15% Custom Software Development

15% Customer Service Outsourcing

10% Enterprise App Modernization

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Answering services

FlairsTech is a Contact Center Services company specializing in Customer Support Services, including inbound and outbound call handling, telephonic support, and multi-tier technical assistance. Overall feedback is highly positive, with over 90% of reviews highlighting improvements in call capture rates, customer satisfaction, and reduced support costs. Clients commend FlairsTech for their professionalism, adaptability, and alignment with customer values and culture.

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4 of 4 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read more
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Industry Experience

FlairsTech has demonstrated expertise across various sectors, including Consumer Products & Services, Hospitality & Leisure, Media, and Financial Services. Clients praise their ability to enhance customer support, improve operational efficiency, and deliver quality resources. Overall sentiment is positive, highlighting strengths in communication, adaptability, and project management. Particularly, the company excels in supporting customer service and technical operations, making them a suitable partner for organizations seeking improvements in these areas.
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Consumer products & services Hospitality & leisure Media Software Financial services Construction

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note FlairsTech's competitive pricing and strong value for money, with comments highlighting that their pricing fits budgets and offers good value. One client mentioned, "Pricing fit our budget and good value for cost," while another stated, "Their pricing model was unique and fit well with how we needed to budget for customer support." Overall, the sentiment is positive, with clients appreciating the cost-effectiveness without compromising quality.
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Canada (5) United States (3) Australia (1)

This provider is fluent in 10 languages:

English

Spanish

Arabic

Italian

German

Dutch

French

Polish

Portuguese

Swedish

This provider is available in 22 time zones:

Colombia Time (COT)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

Arabia Standard Time (AST)

Alaska Standard Time (AKST)

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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

20% Call Center Services

30% Back Office Outsourcing

20% HR Outsourcing +4

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Warszawa, Poland

al. Jerozolimskie 123
Warszawa, Poland 00-001
76 - 100

+48 226 47 87 87

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Warszawa, Poland

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

85% Answering services

10% Inbound appointment scheduling

5% Virtual receptionist

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Warszawa, Poland

ul.Taneczna 30, 02-829 Warsaw
Warszawa, Poland 01-001
251 - 300

+48 22 1629703

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Apifonica

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Warszawa, Poland

Services provided

30% Call Center Services

25% Other Digital Marketing

15% Staffing +3

10% AI Development

10% HR Consulting

10% Recruiting

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
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Warszawa, Poland

Al. Jerozolimskie str. 89/43
Warszawa, Poland 05
21 - 30

+48 22 1530 003

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efficienCX

5.0 1 review

$5,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

efficienCX offers strategic support for company expansions, particularly in new markets like the EU, with a focus on seamless integration and operational setup. Client reviews highlight their exceptional ability to align with company cultures, effective project management, and consistent, proactive communication. Customers appreciate the team's responsiveness and support, noting no significant areas needing improvement.

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Focus Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Warszawa, Poland

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Call center Focus Contact Center was launched in 2008. The firm provides Call Center Services and Back Office Outsourcing.
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Forsell

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Warszawa, Poland

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Answering services

Forsell is a midsize phone answering service and Customer Service Outsourcing company established in 2014. Their team offers Call Center Services and Customer Service Outsourcing.
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Dualco

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Warszawa, Poland

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Dualco is a midsize Warszawa, Poland-based call center. Their services include Call Center Services.
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 FlairsTech

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Warsaw Answering Services Companies

FlairsTech

$50,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Ability to deliver

31.1/40.0

17/20 Reviews

6.5/10 Clients & Experience

7.6/10 Market Presence

Service focus

15% Call Center Services

100% Answering services

85% Other

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Raya CX

$10,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Ability to deliver

8.4/40.0

0/20 Reviews

1.9/10 Clients & Experience

6.5/10 Market Presence

Service focus

20% Call Center Services

50% Answering services

80% Other

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Webhelp

Undisclosed

Undisclosed

10,000+

Warszawa, Poland

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

85% Answering services

77% Other

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Apifonica

$1,000+

$50 - $99 / hr

50 - 249

Warszawa, Poland

Ability to deliver

11.8/40.0

0/20 Reviews

4.7/10 Clients & Experience

7.1/10 Market Presence

Service focus

30% Call Center Services

35% Answering services

70% Other

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efficienCX

$5,000+

< $25 / hr

10 - 49

Warszawa, Poland

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Call Center Services

35% Answering services

80% Other

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Focus Contact Center

Undisclosed

Undisclosed

10 - 49

Warszawa, Poland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

35% Answering services

75% Other

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Forsell

Undisclosed

Undisclosed

250 - 999

Warszawa, Poland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

100% Answering services

50% Other

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Dualco

Undisclosed

Undisclosed

50 - 249

Warszawa, Poland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Answering services

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Top Answering Service in Warsaw

List of the Top Warsaw Answering Services Companies

Call Center Services for Nonprofit Organization

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Customer Service Outsourcing for Travel Agency