Top Customer Support Services in Pakistan
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves PakistanServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
$5,000+< $25 / hr1,000 - 9,999Serves PakistanServices provided
See all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
UndisclosedUndisclosed1,000 - 9,999Serves PakistanServices provided
See all 37 projectsMindy Support is a Customer Support Outsourcing company providing multilingual call center solutions and customer care outsourcing services across Europe. Reviews highlight their strong project management capabilities and high-quality service, with 100% of clients appreciating their timely delivery and effective communication. Some feedback suggests room for improvement in language support and staff training.
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
See all 16 projectsAssistring LLC is a Customer Service BPO specializing in outsourced customer support and call center solutions. They consistently receive favorable reviews, with 100% of clients highlighting their effective project management and ability to significantly improve customer satisfaction and operational efficiency. Their tailored approach and innovative solutions have made them a valuable partner across various industries, leading to substantial client growth and enhanced customer experiences.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
See all 6 projectsHiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves PakistanServices provided
See all 68 projectsTop Customer Service is a distinguished provider of Customer Support Outsourcing services, praised for its professionalism and effectiveness across diverse industries. With 100% of reviews highlighting improved response times and customer satisfaction, their call center solutions seamlessly integrate with client operations. Over 70% of reviewers commend their ability to reflect brand values and ensure consistent communication, underscoring their role as a reliable Customer Service BPO.
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$25,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
See all 3 projectsExperts Helping Businesses is a lead generation and call center support company that excels in customer service and project management. With 100% positive feedback across reviews, clients praise their industry expertise, strong communication skills, and impressive adaptability to client schedules. Notably, their collaboration has involved substantial investments, reflecting client confidence and satisfaction.
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$5,000+< $25 / hr50 - 249Islamabad, Pakistan
Services provided
See all 4 projectsPhi Consulting is a proficient Customer Service BPO providing outsourced customer support, demonstrating expertise in building customer support services and call center solutions. Reviews reveal a high satisfaction rate with a 100% positive feedback for professionalism, timely delivery, and adaptability. Notably, 75% of reviewers commend their value for cost, and 50% highlight their impressive industry understanding and culture fit.
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
See all 4 projectsHire Live Support Inc is a Customer Support Outsourcing company that excels in providing 24/7 customer and technical support services, including Call Center Solutions and Customer Service BPO. With a 100% positive feedback rate, clients commend their ability to significantly improve response times and maintain customer satisfaction scores above 90%, highlighting their professionalism, project management, and adaptability as key strengths.
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
See all 1 projectsAtDesk specializes in managing inbound and outbound communications, including calls and emails, for businesses aiming to enhance operational efficiency. Reviews highlight a strong commitment to timely service and a positive impact on sales, with one client reporting a 30% uplift. While initial training posed challenges, AtDesk effectively adapted within weeks, demonstrating dedication and punctuality throughout the ongoing engagement.
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
See all 3 projectsMunzai Solutions is a Customer Service BPO specializing in outsourced customer support and outbound lead generation. With a focus on building scalable sales pipelines, they earned high praise for their adaptability, proactive communication, and commitment to results. Approximately 90% of reviewers emphasize their flexibility and ability to tailor services, while a minority suggest improvements in early-stage industry knowledge and strategic targeting.
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$1,000+< $25 / hr250 - 999Lahore, Pakistan
Services provided
See all 2 projectsChatPandas is a Customer Support Outsourcing company providing comprehensive solutions in inbound call and chat support, and process management. With 100% positive feedback, clients emphasize their effective project management, exceptional agent training, and alignment with client values. Notably, they expanded one client's business hours to 24/7/365 and facilitated $15 million in bookings through a pilot project.
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
See all 12 projectsScalemill is a Customer Support Outsourcing company offering services such as order management, administrative support, and sales prospecting. Reviews highlight their reliability, flexibility, and strong alignment with client priorities. With a 100% target achievement for one client and improved operational efficiency for another, the feedback is overwhelmingly positive, emphasizing their ability to integrate seamlessly with clients' existing workflows.
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$1,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
See all 5 projectsBiznatron is a lead generation and sales development company, highly praised for its ability to efficiently manage inbound and outbound sales processes. With over 95% of reviews highlighting their professionalism, proactive communication, and effective lead qualification, they consistently deliver high-quality leads and streamlined processes. Clients note a significant improvement in lead engagement and conversion rates, with some reporting increases of up to 40% in engagement.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
See all 2 projectsProfinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.
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$1,000+< $25 / hr250 - 999Lahore, Pakistan
Services provided
See all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
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$10,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
See all 4 projectsTech Drop Private Limited offers Customer Support Outsourcing, lead generation, and appointment setting services. Clients commend the company for its strategic approach, expertise, and effective results, particularly in enhancing qualified leads and conversions. Tech Drop Private Limited stands out for its exceptional customer support, though there is a suggestion to broaden its service range.
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$1,000+$25 - $49 / hr2 - 9Islamabad, Pakistan
Services provided
See all 1 projectsIntelligent Solutions is a project management firm specializing in human resources, data entry, and compliance support. The company is praised for its meticulous project management capabilities, completing projects within time and budget constraints. Most feedback (around 90%) is positive, citing smooth communication, though some suggest improvements in the tone of client communications.
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$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Services provided
EPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
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$1,000+$100 - $149 / hr50 - 249Karachi, Pakistan
Services provided
Primlink is a Customer Service Outsourcing company. Founded in 2003, the team specializes in Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
See all 1 projectsRezolves offers a comprehensive suite of services including Customer Support Outsourcing, Order Processing, and Back Office Operations Optimization, complemented by digital marketing expertise. The reviews highlight their professionalism, timely project management, and data-driven strategies leading to increased customer satisfaction and business efficiency. Their holistic approach and adaptability make them a trusted partner for businesses seeking integrated BPO solutions.
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Undisclosed< $25 / hr50 - 249Lahore, Pakistan
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Founded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Lahore, Pakistan
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Launched in 2013, BPO Solutions is a call center and Customer Service Outsourcing company. The agency offers Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
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Ibex. Pakistan is a call center launched in 2002. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Lahore, Pakistan
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Customer Service Outsourcing company Opulent Group of Companies is in Lahore, Pakistan. Founded in 1992, the team offers Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+Undisclosed50 - 249Rawalpindi, Pakistan
Services provided
LETS OUTSOURCE SMC PRIVATE LIMITED, a Back Office Outsourcing company, was established in 2019. The agency provides Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
Public relations firm and Customer Service Outsourcing company Green EdTech focuses on Public Relations and Customer Service Outsourcing. They were established in 2020.
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UndisclosedUndisclosed2 - 9کراچی, Pakistan
Services provided
2 Shades LLP is a Customer Service Outsourcing company. Founded in 2024, the company is based in کراچی, Pakistan. Their services include Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Jhelum, Pakistan
Services provided
IJ Technologies is a telephone answering service and Customer Service Outsourcing company founded in 2022. Their team provides Call Center Services and Customer Service Outsourcing.
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$50,000+$25 - $49 / hr10 - 49Rawalpindi, Pakistan
Services provided
Luminiferous BPO is a Customer Service Outsourcing company launched in 2023. The team offers Customer Service Outsourcing.
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$5,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
NexaEdge Solution is a Customer Service Outsourcing company. Established in 2024, their team offers Customer Service Outsourcing and Web Development.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
Sansom Consulting, a call center company, was launched in 2021. The team focuses on Call Center Services and Customer Service Outsourcing and is based in Santa Fe, New Mexico and Islamabad,
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$10,000+Undisclosed50 - 249Lahore, Pakistan
Services provided
Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+$200 - $300 / hr250 - 999Rawalpindi, Pakistan
Services provided
See all 1 projectsPrime BPO & Telecommunications offers a diverse range of services, including customer and technical support, telecommunications management, data entry, IT services, and back-office support. According to reviews, the company excels in efficient project management and a customer-centric approach. While overall performance is commendable, there is a suggestion to improve scalability during peak periods.
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$1,000+$25 - $49 / hr250 - 999Lahore, Pakistan
Services provided
Answering service Digital Saving Solutions was established in 2018. In Lahore, Pakistan and Lahore, Pakistan, the team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Dispatching Answering Service is a call center company. In Lahore, Pakistan, the company provides Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
Customer Service Outsourcing company Innovation Global Synergy was established in 2024. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
Back Office Outsourcing company Forward Desk is located in Islamabad, Pakistan. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Rawalpindi, Pakistan
Services provided
WePay Technologies - BPO and Call Center is a phone answering service. Based in Rawalpindi, Pakistan, their team specializes in Call Center Services and Back Office Outsourcing.
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$5,000+$50 - $99 / hr50 - 249Karachi, Pakistan
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Business Consulting company Karachi-Fumigation provides Business Consulting and Financial Advising & Planning. They were founded in 2010.
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Undisclosed< $25 / hr50 - 249Karachi, Pakistan
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Zentrex Solutions LLc is a telephone answering service launched in 2024. Their team specializes in Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr250 - 999Lahore, Pakistan
Services provided
Established in 2019, XpertDigi is a custom software development company. Headquartered in Lahore, Pakistan, the team provides Custom Software Development and Web Development.
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$1,000+$25 - $49 / hr50 - 249Lahore, Pakistan
Services provided
Based in Lahore, Pakistan, Meta Melon is a midsize telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Karachi, Pakistan
Services provided
Round Clock Support is a Customer Service Outsourcing company. Their team is located in Karachi, Pakistan and provides Customer Service Outsourcing and Application Management & Support.
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$5,000+$25 - $49 / hr10 - 49Lahore, Pakistan
Services provided
NaqviX is a custom software development company. Established in 2017, the firm provides Custom Software Development and Web Development.
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Undisclosed< $25 / hr2 - 9Lahore, Pakistan
Services provided
Syndicare Limited is a small Lahore, Pakistan-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Chat Support Service, a Customer Service Outsourcing company, is based in Lahore, Pakistan. The team focuses on Customer Service Outsourcing and Call Center Services.
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Undisclosed< $25 / hr2 - 9Multan, Pakistan
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Launched in 2024, Optex Global Solutions Private limited is a Customer Service Outsourcing company. The small team offers Customer Service Outsourcing and Call Center Services.
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Undisclosed< $25 / hr2 - 9Lahore, Pakistan
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Customer Support Services - CSSs is a small Back Office Outsourcing company in Lahore, Pakistan. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999Karachi, Pakistan
Services provided
Tribe Consulting Pvt. Ltd. Is a social media marketing firm. The agency is based in Laconia, New Hampshire and Karachi, Pakistan. Their services include Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Established in 2024, Voltron Operations is a call center company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Islamabad, Pakistan
Services provided
Mycalls, a midsize call center, is located in Islamabad, Pakistan and Oslo, Norway. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Lahore, Pakistan
Services provided
Health Billing Service is a midsize call center. Established in 2025, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Lahore, Pakistan
Services provided
Founded in 2020, BPOXpert is a Digital Strategy company. Located in Lahore, Pakistan, the team offers Digital Strategy and Content Marketing.
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List of the Top 14 Pakistan Customer Support Companies
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Ability to deliver
35.2/40.016/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$25,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
30.6/40.016.6/20 Reviews6.7/10 Clients & Experience7.4/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$5,000+< $25 / hr50 - 249Islamabad, Pakistan
Ability to deliver
32.4/40.016.8/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
28.9/40.018.2/20 Reviews4.7/10 Clients & Experience6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
27.1/40.016.6/20 Reviews6.5/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Ability to deliver
29.4/40.016.8/20 Reviews6.6/10 Clients & Experience6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Lahore, Pakistan
Ability to deliver
22/40.017.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
25.9/40.017/20 Reviews4.3/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Karachi, Pakistan
Ability to deliver
22/40.017.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Ability to deliver
22.1/40.017.4/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Lahore, Pakistan
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
16% Customer Service Outsourcing84% Other -
$10,000+< $25 / hr10 - 49Karachi, Pakistan
Ability to deliver
22.6/40.016.2/20 Reviews0.7/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+$25 - $49 / hr2 - 9Islamabad, Pakistan
Ability to deliver
17/40.013/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Ability to deliver
8.1/40.00/20 Reviews3/10 Clients & Experience5.2/10 Market PresenceService focus
24% Customer Service Outsourcing76% Other -
$1,000+$100 - $149 / hr50 - 249Karachi, Pakistan
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Ability to deliver
6.9/40.00/20 Reviews2.9/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Lahore, Pakistan
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
80% Customer Service Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Lahore, Pakistan
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$25,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+$25 - $49 / hr10 - 49Lahore, Pakistan
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Customer Service Outsourcing20% Other -
$1,000+Undisclosed50 - 249Rawalpindi, Pakistan
Ability to deliver
6.3/40.00/20 Reviews1.5/10 Clients & Experience4.8/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Karachi, Pakistan
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed2 - 9کراچی, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Customer Service Outsourcing -
UndisclosedUndisclosed50 - 249Jhelum, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$50,000+$25 - $49 / hr10 - 49Rawalpindi, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Customer Service Outsourcing -
$5,000+< $25 / hr10 - 49Islamabad, Pakistan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$10,000+Undisclosed50 - 249Lahore, Pakistan
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other