High-quality work
4.7 out of 5.0 rating for cost
Completed projects in 2 countries
6 Top-Reviewed IT Managed Services Companies in Malaysia 2024
On the main pages of Clutch we have listings for 59 IT Managed Services firms located in Malaysia. Between all of those IT Managed Services companies, we have collected over 14 reviews and ratings posted as recently as 12/6/22.
But we'd like to make it easier for you! In order to simplify your process, we’ve narrowed your search down to display the top 6 IT Managed Services providers in Malaysia based on their ratings, but also with an eye on including a mix of smaller and larger firms in order to display options to fit a range of budgets, from small to larger.
To help you compare providers more easily, we've taken all 11 reviews for these 6 companies and summarized them into a single paragraph. We've also posted a set of terms that outlines reviewer's overall sentiments, experience, and even the expertise they most talked about in their reviews of each company listed below.
According to our reviewers, some of the best Malaysia IT Managed Services companies are SRG ASIA PACIFIC, Original Intelligence Sdn Bhd, GoSaaS, ENVO BPO, Black Box, and Billennium. Read on, and we’re certain you find these are some of the top software companies in Malaysia today!
SRG ASIA PACIFIC
Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kula Lumpur
Kuala Lumpur, Malaysia
50470
About:
- Minimum Budget: $10,000.00
- Avg. Hourly Rate: N/A
- Employees: 250 - 999
- Founded: 1996
- Quality Score: 3.8
- Schedule Score: 4.2
Services:
- Back Office Outsourcing
- Call Center Services
- Business Consulting
- Market Research
- Customer Service Outsourcing
- HR Consulting
Key Clients:
MAXIS, ASTRO, DAIKIN, Great Eastern Procurri and 1 more, and SRG ASIA PACIFIC overall rating is 4.5 stars.
#1 - SRG ASIA PACIFICLEARN MORE ABOUT SRG ASIA PACIFIC...
Reviewers Frequently Mention:
Clutch Review Summary:
SRG ASIA PACIFIC has been consistently praised for their high level of service, agility in responding to urgent needs, and effective communication with internal stakeholders. Clients have also highlighted their proactiveness in issue resolution and excellent project management, which includes monitoring agents closely and communicating project progress effectively. Additionally, the company has found value in their inbound call center services and project management, leading to a renewed three-year contract.
Company Description:
Founded in 1996, and stating they have between 250 - 999 employees, SRG ASIA PACIFIC is located at Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kula Lumpur, Kuala Lumpur 50470. They offer services for multiple industries including Energy & natural resources, Financial services, Hospitality & leisure and more. SRG ASIA PACIFIC offers expertise in Customer Surveys & Market Research Calls, Email Support Services, B2C Telemarketing & telesales and other IT Managed Services capabilities. Their minimum project size is $10,000.00, while maintaining an overall 4.5 star rating.
Original Intelligence Sdn Bhd
No. 809, Block A, Kelana Centre Point, No. 3, Jalan SS7/19, 47301 Petaling Jaya, Selangor, Malaysia
Petaling Jaya, SL, Malaysia
47301
About:
- Minimum Budget: $5,000.00
- Avg. Hourly Rate: $25 - $49
- Employees: 10 - 49
- Founded: 2002
- Quality Score: 4
- Schedule Score: 4.5
Services:
- Custom Software Development
- Cloud Consulting
- CRM
- Mobile App Development
- Web Development
- Other IT Consulting and SI
#2 - Original Intelligence Sdn BhdLEARN MORE ABOUT ORIGINAL INTELLIGENCE SDN BHD...
Reviewers Frequently Mention:
Clutch Review Summary:
Original Intelligence Sdn Bhd successfully implemented the project by providing great communication, conducting meetings, and using minutes of the meeting to confirm project discussion and decisions. Their solution enabled the business to forego manual tracking and prove attendance, showcasing their dependability and good support. The team was organized, responding to and executing change requests in a timely manner.
Company Description:
Founded in 2002, and stating they have between 10 - 49 employees, Original Intelligence Sdn Bhd is located at No. 809, Block A, Kelana Centre Point, No. 3, Jalan SS7/19, 47301 Petaling Jaya, Selangor, Malaysia, Petaling Jaya, SL 47301. They offer services for multiple industries including Automotive, Business services, Financial services and more. Original Intelligence Sdn Bhd offers expertise in ASP.NET, Visual Basic, Other IT managed services and other IT Managed Services capabilities. Their minimum project size is $5,000.00 and an hourly rate between $25 - $49, while maintaining an overall 4.8 star rating.
GoSaaS
3A-1-13, Straits Quay, Jalan Seri Tanjung Pinang
Tanjung Tokong, CA, Malaysia
10470
About:
- Minimum Budget: $5,000.00
- Avg. Hourly Rate: N/A
- Employees: 50 - 249
- Founded: 2017
- Quality Score: 4.8
- Schedule Score: 4.8
Services:
- Cloud Consulting
- ERP
- IoT Development
#3 - GoSaaSLEARN MORE ABOUT GOSAAS...
Reviewers Frequently Mention:
Clutch Review Summary:
GoSaaS demonstrated expertise in implementing the Oracle PLM system, ensuring smooth and timely delivery. They excelled in system configurations and practices, while their responsiveness and open communication were consistently highlighted. The team's development skills and subject matter expertise contributed to on-time, on-budget project completion and a fully functional system.
Company Description:
Founded in 2017, and stating they have between 50 - 249 employees, GoSaaS is located at 3A-1-13, Straits Quay, Jalan Seri Tanjung Pinang, Tanjung Tokong, CA 10470. They offer services for multiple industries including Manufacturing and more. GoSaaS offers expertise in Oracle ERP Consulting & Implementation and other IT Managed Services capabilities. Their minimum project size is $5,000.00, while maintaining an overall 4.8 star rating.
ENVO BPO
Unit 7-11, Level 7, Tower A, Vertical Business Suite, Jalan Kerinchi, Bangsar South
Kuala Lumpur, KL, Malaysia
59200
About:
- Minimum Budget: $1,000.00
- Avg. Hourly Rate: $25 - $49
- Employees: 250 - 999
- Founded: 2009
- Quality Score: 4.8
- Schedule Score: 4.8
Services:
- Call Center Services
- Customer Service Outsourcing
- Sales Outsourcing
Key Clients:
ECRI and Parks Retail Sdn Bhd, and ENVO BPO overall rating is 4.8 stars.
#4 - ENVO BPOLEARN MORE ABOUT ENVO BPO...
Reviewers Frequently Mention:
Clutch Review Summary:
ENVO BPO has been praised for creating a comprehensive database that effectively helped the healthcare consultancy firm in finding customers. The team's communication and professional approach have resulted in satisfying and high-quality work delivered in a timely manner, exceeding client expectations and providing good customer service.
Company Description:
Founded in 2009, and stating they have between 250 - 999 employees, ENVO BPO is located at Unit 7-11, Level 7, Tower A, Vertical Business Suite, Jalan Kerinchi, Bangsar South, Kuala Lumpur, KL 59200. ENVO BPO offers expertise in Customer Surveys & Market Research Calls, Email Support Services, B2C Telemarketing & telesales and other IT Managed Services capabilities. Their minimum project size is $1,000.00 and an hourly rate between $25 - $49, while maintaining an overall 4.8 star rating.
Black Box
151 Lorong Chuan, #02-01A, New Tech Park
Singapore, TX, Singapore
556741
About:
- Minimum Budget: $50,000.00
- Avg. Hourly Rate: $50 - $99
- Employees: 1,000 - 9,999
- Founded: 1976
- Quality Score: 4.5
- Schedule Score: 4
Services:
- Cloud Consulting
- CRM
- ECM
- Unified Communications Consulting
- Cybersecurity
- IT Strategy Consulting
#5 - Black BoxLEARN MORE ABOUT BLACK BOX...
Reviewers Frequently Mention:
Clutch Review Summary:
Black Box's attentive work and commitment to always helping clients solve their problems have been praised. They use email and phone calls for a communicative project management experience.
Company Description:
Founded in 1976, and stating they have between 1,000 - 9,999 employees, Black Box is located at 151 Lorong Chuan, #02-01A, New Tech Park, Singapore, TX 556741. Black Box offers expertise in OneLogin, LogMeIn, SecureAuth and other IT Managed Services capabilities. Their minimum project size is $50,000.00 and an hourly rate between $50 - $99, while maintaining an overall 5 star rating.
Billennium
Persiaran Lagoon
Subang Jaya, Malaysia
47500
About:
- Minimum Budget: N/A
- Avg. Hourly Rate: N/A
- Employees: 1,000 - 9,999
- Founded: 2003
- Quality Score: 5
- Schedule Score: 5
Services:
- Custom Software Development
- BI
- Cloud Consulting
- CRM
- IT Staff Augmentation
- Generative AI
Key Clients:
Colliers and Wincanton, and Billennium overall rating is 5 stars.
#6 - BillenniumLEARN MORE ABOUT BILLENNIUM...
Reviewers Frequently Mention:
Clutch Review Summary:
Billennium S. A. has been commended for their outstanding expertise, with their teammate's promotion to a team leader role being a notable achievement. Clients have appreciated their effective communication, flexibility in providing solutions, practical approach, and high level of engagement, all of which have contributed to the client's success.
Company Description:
Founded in 2003, and stating they have between 1,000 - 9,999 employees, Billennium is located at Persiaran Lagoon, Subang Jaya 47500. They offer services for multiple industries including Automotive, Business services, Consumer products & services and more. Billennium offers expertise in AWS Migrations, Kintone, Ruby on Rails and other IT Managed Services capabilities, while maintaining an overall 5 star rating.